Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?
Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.
I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
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Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
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I had to RMA the phone. Unfortunately it's the only solution.
I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?
Related
A word of caution to fellow T-Mobile Wing owners:
I've found out that (occasionally) when my phone is ringing, the microphone is on and the caller can hear everything! My wife mentioned that she notices this when she calls. She can hear the ringer, and can hear me talking to others BEFORE I answer the phone! This can be really bad! The last thing I need is someone calling and hearing me mutter "What the #$%^ does this $%^& want now?" Plus it gives a big feeling of lack of privacy.
I thought surely it was a fluke, so called my self via landline and found it happened about 1 out of 10 or 15 times.
My next thought was it was software - some 3rd party app or tweak had caused it, so I hard reset back to the default stock ROM and still had the same problem. I installed a few different cooked ROMs, and still had the same problem.
The next troubleshooting step is to rule out hardware. My brother and coworker also use a Wing. I tried the same test and found the same issue there, so it wasn't unique to my device.
I called T-Mobile support to see if there was anything they could do, and they gave me a few bonehead suggestions: swap sim cards, hard reset, make sure the battery is fully charged...
Since this issue occurs:
1. With a clean stock ROM
2. With different cooked ROMs
3. On multiple devices
I don't really know what can be done about this. All I can do is watch my mouth while my phone is ringing until the T-MO Diamond or whatever Android phone they release comes out...
Anyone have any ideas? All you other Wing owners may want to try this yourself, or ask someone who calls you often if they've noticed it!
Ryan
oh wow no wonder.
its happend to me before.
but only once so im good.
thanks for clarification
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
Untalented said:
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
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I do experience what you're describing, but this is different. If I leave the phone sitting on the counter, then somebody calls me, they can hear my ringer and anything going on around the phone even if I don't touch it.
It's like the phone mic occasionally turns itself on, and the caller hears the open mic instead of the normal dialing tone.
Ryan
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
kidnamedAlbert said:
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
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TMobile rocks da house *g*
You may be under FBI surveillance :
http://news.cnet.com/2100-1029_3-6140191.html?part=rss&tag=2547-1009_3-0-10&subj=news
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
Bakkendance said:
You may be under FBI surveillance [/URL]
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lol!
Kar98 said:
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
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But that's the thing... the phone isn't picked up. After about 30 seconds, it rolls over to voicemail and shows as a missed call...
Ryan
Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help
It has happend to me also, but not during a call. I was hearing a sound for a while with some stops and then looping again. Restarting the phone fixed the problem.
cirnocirno said:
Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help
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same happened to me,the phone went for replacement and my replacement didnt have this problem.
flipmodegr said:
same happened to me,the phone went for replacement and my replacement didnt have this problem.
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I have already replaced, this one doesn't do as much as before I asked them why it does it at all. They give me the answer of that phone is receiving too much signals and can't handle it. I am not sure what I am supposed to get by that but I said okay, as this is my second replacement.
I had the same problem... sent it for replacement but the new one not only had the same mic problem but also burned pixels... sent that one for replacement too... I'm really dissapointed from this phone...
Sometimes when i press the screen to select something(ie. opening an app), a noticeable popping sound is heard. It happens a few times a day but it sometimes gets annoying.
What is the cause of this, i know it's not the camera focusing element.
You sure that it isn't just the touch sounds?
Nuu~ said:
You sure that it isn't just the touch sounds?
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Yeah its not the touch sounds, its pretty faint and happens maybe 3/10 times.
This happens to me too. Im convinced that theres something wrong with my speaker because the sound happens only when i click on something that is supposed to make a sound (except its doesnt because its on silent). It also happens right before an audio file is played
ryanfsdf said:
This happens to me too. Im convinced that theres something wrong with my speaker because the sound happens only when i click on something that is supposed to make a sound (except its doesnt because its on silent). It also happens right before an audio file is played
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I have exactly the same problem. It sounds like a extra click and it happens occasionally.
i had the same issue, sent for a replacement, and the replacement does the same thing.
anybody figure out whats causing this?
and mioct
murtezahu said:
anybody figure out whats causing this?
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I'm afraid it's a speaker problem and not some kind of bug.
Even when the phone is on silent I hear the popping, very very annoying.
Its a hardware issue. I had it on my first n4 that I had RMA because of the screen.
My replacement device does not suffer from the issue.
jce200 said:
I have exactly the same problem. It sounds like a extra click and it happens occasionally.
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Yep, same here - and I just replied to two other threads that sound like the same issue. One person said it happened after upgrading to 4.2.2. I think (and hope) this is a software issue. I just got my new Nexus 4 today, so I hope it's not a hardware issue.
This is happening to me. I thought I was going crazy lol.
Hey Guys,
Thanks for this forum first of all, its awesome. I joined especially for this issue because it seems lots of people have this problem. I noticed this problem when i got my phone yesterday. I have noticed that even when the phone is on silent, the speaker just turns on even though its not suppose to since touch sounds should be off. You can hear this by listening carefully to the speaker.
I got solved of the problem doing the following:
1. Go to settings.
2. Device -> Sound
3. Untick "Touch Sounds" option.
4. No more popping sound problem , although you dont have touch sounds.
It seems that even if you put your phone on silent thetouch sounds are active but dont produce sounds and keeps the speaker on when you press buttons. Might be software problem.
I hope this is helpful
Nutcave said:
I got solved of the problem doing the following:
1. Go to settings.
2. Device -> Sound
3. Untick "Touch Sounds" option.
4. No more popping sound problem , although you dont have touch sounds.
It seems that even if you put your phone on silent thetouch sounds are active but dont produce sounds and keeps the speaker on when you press buttons. Might be software problem.
I hope this is helpful
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I don't think that solves it. On mine, this occasional click happens with any sound (for example, go into settings for messaging to select an alert sound. If a sound has not been played for a while, the first sound you try will have the soft "click" right before it. Subsequent sounds will generally not have it. So I do not think it is related to only the touch sounds.
I'd guess that the reason it only happens when a sounds has not played "for a while" is that the sound hardware is being turned on right before the sound occurs.
LavaJoe said:
I don't think that solves it. On mine, this occasional click happens with any sound (for example, go into settings for messaging to select an alert sound. If a sound has not been played for a while, the first sound you try will have the soft "click" right before it. Subsequent sounds will generally not have it. So I do not think it is related to only the touch sounds.
I'd guess that the reason it only happens when a sounds has not played "for a while" is that the sound hardware is being turned on right before the sound occurs.
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Ohh ok, I guess I had another problem. My problem was that I would hear a soft pop even on silent when hitting buttons.
But after you mentioned the messing alert and hardware being turned on. I noticed it now. I think you might be right, they might be related to the sound hardware being turned on
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
ephumuris said:
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
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I am from Canada and am experiencing this problem as well. The weird part is, if I make a call through Facebook messenger or skype, it works perfectly fine...so I don't think it's a hardware issue.
Have you figured out a solution to this problem?
So I have been trying to find out the cause of this clicking noise without success.
When Im on the phone the person on the other side constantly hears a clicking noise and sometimes they hear a very loud pop. I also hear the clicking noise occasionally but when I hear the click the other person does not and visa versa.
I have turned off volte to see if that was causing the issue, it was not
I went to the Verizon store and they replaced my sim card, that didnt fix it either.
I have done a factory reset, nope, didnt work.
It happens no matter where I am, in 100% cell signal or poor 1 bar signal.
Has anyone else experienced this? If so were you able to fix it?
Thanks
If you use the phone while speaking, even if sound feedback is turn off, the other person will hear clicks (which represent responsive feedback of the phone, even if you have disabled them in settings, or if you don't hear)
oia12344321 said:
If you use the phone while speaking, even if sound feedback is turn off, the other person will hear clicks (which represent responsive feedback of the phone, even if you have disabled them in settings, or if you don't hear)
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I dont follow you, I cannot find anything on the phone about sound feedback.
Where is this setting you talk of?
Thanks
Hitch_Itch said:
I dont follow you, I cannot find anything on the phone about sound feedback.
Where is this setting you talk of?
Thanks
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I attached a picture of what I was talking about, but even if this option is disabled, sound will still be hear (by the person with which you are in call) when you use the phone (i dont know if disable vibrations feedback this still occur, but you can try it). It is possible that you have another problem than mine.