Escalating Ringtone - EVO Shift 4G General

I've noticed my phone always starts to ring at where I set the volume to and then escalates to be very loud after a few seconds. I didnt see any settings to change this. Is this happening to anybody else?

Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.

adamr240 said:
Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.
Click to expand...
Click to collapse
Actually yeah. Thats usually when it gets loud. I dont really like that as it gets super loud sometimes. Why wouldnt they have a setting for this?

Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...

alphanimal said:
Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...
Click to expand...
Click to collapse
I have the same issue! It happens on ALL Sense ROM's. If I am running AOSP (CM6 or MIUI) it is not an issue. Are there any ways to disable this setting if it is supposed to do so? Mine is on my belt in a case and when I'm in the office it rings way too loud. If the phone is on my desk it rings as I have the volume set.

Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,

Apparently the Shift has the same issue as my EVO or as Sprint would call it..."feature".
http://forum.androidcentral.com/showthread.php?p=669629#post669629
You would think there was an app out there to override this.

alphanimal said:
Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,
Click to expand...
Click to collapse
What device/ROM are you running? There is no setting for Pocket mode under settings -> sound on the stock EVO Shift 4G (at least not on mine). Anyone else find this?

I have a Desire Z with the original ROM (Froyo + Sense)

alphanimal said:
I have a Desire Z with the original ROM (Froyo + Sense)
Click to expand...
Click to collapse
that setting dont apply to shift

Did a complete wipe 2x using Amon Ra Recovery 2.3 and then flashed a stock image file from HBOOT and updated WiMAX, PRI & NV Radio. The issue was not present on the stock ROM. Wiped the stock ROM and flashed Myn's RLS5.....no more issues. Something was corrupt and enabled the sensor to trigger ring loud (when covered or senses low light) as it is designed to do on the Shift. The EVO does not have Pocket Mode in settings. Whatever the cause.....it is now resolved!

I sent a tweet in the direction of @htc about this yesterday, but they haven't answered. Hopefully we get an update that gives us a 2.x release of sense, not this weird "you have some of the features of new sense but not the whole package." The other feature that I know is there is the one where you can flip the phone over to silence the ring, and in fact, BOTH features are undocumented - the user manual for the shift doesn't mention declining a call by flipping the phone OR the word pocket except in warnings about where not to keep it.
I don't have any hope of a satisfactory answer, though, because in an earlier answer to someone about bugs, they said to submit something at htc.com/support and make sure to mark it a bug report - you can't do that anywhere on the email form and the other two options for support aren't things you "submit." The two times I've contacted them by email were also tremendous disappointments, so... there you go.

Tried to second your post on HTC's support forum but their forum software is misconfigured and my email server is rejecting their mail because it is not a fully-qualified hostname. Meh. Like you, I don't hold out enough hope of a fix to bother with the registration process.
You mentioned flip to silence, but there is actually a setting on the Evo Shift 4G to silence the ringtone when the phone is moved. It's under settings - sounds, and it is "quiet ring on pickup". Since the action of flipping the phone involves moving it, I wonder if you are seeing that setting working when you flip your phone over. My phone stops ringing (if it's not in a pocket) when I pick it up off the table. It doesn't decline the call, it just stops the ringer.
Edit: eh, I made an allowance on my mail server so HTC's misconfigured SMTP server could send my activation message and let me register.
By the way, I posted a workaround on Android Central that works for the way I use the phone. I created a silent ringtone. Then I set the phone to vibrate as well. So in my pocket I feel/hear the vibration but I don't get the ridiculously-loud rings. But I can hear my notifications at normal volume. When the phone is on my desk, the vibration and screen lighting up are enough of an alert for me. Obviously this won't work if you ever keep the phone in a bag or somewhere that you can't hear or feel the vibration, but it works for me as a pocket user.

Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.

http://community.htc.com/na/htc-forums/android/f/112/t/9935.aspx
For anyone else that wants to weigh in on the issue on the official HTC support forum. Maybe they won't ignore us too hard.

nurrwick said:
Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.
Click to expand...
Click to collapse
Ok, makes sense - since I use a silent ringtone, the "quiet" and "silent" are the same to me, LOL. But yes, it doesn't decline the call.
I actually liked the Touch Pro2 where flipping during a call would turn on the speakerphone. Why can't they keep good features like that instead of forcing this new stuff down our throats with no option to turn it off.

Bump/Update: After two tweets on the issue and an entire week of the post I made sitting on the HTC forums, I have had enough of being ignored and went to the email support option.
I'm not resetting my phone again, so I instead borrowed the New Issue text from Google Code project pages and sent steps to duplicate.
Anybody else that might have this problem is welcome to weigh in; I gave links to this thread and the one over on Android Central in my forum post on HTC, which is linked in the support message I sent.

Another update: Today I received my response; I don't have to reset my phone (yet) and my concern is being escalated to whatever the next level of CS is called.
They say escalated department is first-come, first-served, so it may be a while before I know more.

The problem is that HTC sees this as a feature, not a bug. They market this as a way to hear your phone when it's in a bag. While it makes perfect sense to us end-users to have an option to turn this off, from a lab testing standpoint it's not a priority because the function works as designed. If HTC had really thought this through, they should realize that there are some things phones should never do, and ringing at maximum volume unless specifically directed by the user is one of them.
The funny thing is that I'd like almost the exact opposite behavior. I'd prefer the phone to ring (quietly) on my desk, and automatically switch to vibrate when it's in my pocket (as determined by the prox sensor). But people who carry their phones in bags or purses wouldn't benefit from this option. Everybody's needs are different; HTC just determined what they think is the most common scenario and coded Sense that way. I have to give them credit for thinking up the idea, but since it doesn't work for everyone it should be more flexible.
Thanks for taking the time to bring this to their attention. It may well be that a couple of generations of phones from now we'll start seeing more options in these settings, which would be fantastic.

Update: HTC has been calling me at work, once yesterday once today. I have not been at work this week but will be in tomorrow; they gave me a number to call if I wanted to get in touch with them sooner. I will be calling them back as soon as I'm done with my planned tasks tomorrow (assuming they haven't called me first).
Here's hoping news about when we get an update that stops this nonsense comes swiftly!

Related

Warning Wing owners: callers can hear you while phone rings!

A word of caution to fellow T-Mobile Wing owners:
I've found out that (occasionally) when my phone is ringing, the microphone is on and the caller can hear everything! My wife mentioned that she notices this when she calls. She can hear the ringer, and can hear me talking to others BEFORE I answer the phone! This can be really bad! The last thing I need is someone calling and hearing me mutter "What the #$%^ does this $%^& want now?" Plus it gives a big feeling of lack of privacy.
I thought surely it was a fluke, so called my self via landline and found it happened about 1 out of 10 or 15 times.
My next thought was it was software - some 3rd party app or tweak had caused it, so I hard reset back to the default stock ROM and still had the same problem. I installed a few different cooked ROMs, and still had the same problem.
The next troubleshooting step is to rule out hardware. My brother and coworker also use a Wing. I tried the same test and found the same issue there, so it wasn't unique to my device.
I called T-Mobile support to see if there was anything they could do, and they gave me a few bonehead suggestions: swap sim cards, hard reset, make sure the battery is fully charged...
Since this issue occurs:
1. With a clean stock ROM
2. With different cooked ROMs
3. On multiple devices
I don't really know what can be done about this. All I can do is watch my mouth while my phone is ringing until the T-MO Diamond or whatever Android phone they release comes out...
Anyone have any ideas? All you other Wing owners may want to try this yourself, or ask someone who calls you often if they've noticed it!
Ryan
oh wow no wonder.
its happend to me before.
but only once so im good.
thanks for clarification
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
Untalented said:
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
Click to expand...
Click to collapse
I do experience what you're describing, but this is different. If I leave the phone sitting on the counter, then somebody calls me, they can hear my ringer and anything going on around the phone even if I don't touch it.
It's like the phone mic occasionally turns itself on, and the caller hears the open mic instead of the normal dialing tone.
Ryan
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
kidnamedAlbert said:
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
Click to expand...
Click to collapse
TMobile rocks da house *g*
You may be under FBI surveillance :
http://news.cnet.com/2100-1029_3-6140191.html?part=rss&tag=2547-1009_3-0-10&subj=news
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
Bakkendance said:
You may be under FBI surveillance [/URL]
Click to expand...
Click to collapse
lol!
Kar98 said:
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
Click to expand...
Click to collapse
But that's the thing... the phone isn't picked up. After about 30 seconds, it rolls over to voicemail and shows as a missed call...
Ryan

Nexus One -- Incall Bug

So here's my issue.
During a call if i recieve a SMS/MMS/Email, my earpiece volume drops dramatically and i can use the volume rocker and put it too full and it still doesn't get back to a decent level.
So i was wondering if anyone else has noticed this and is having this small problem, other than that i am completely happy with the phone so far , haven't touched my iPhone since i recieved the Nexus One Jan 7th
P.S. i have SMS Popup app installed and same problem, so i have tried removing the app and still no cure
I haven't tried this on SpeakerPhone or BT Headset
I can 2nd this bug.
Along side, if you were to use any touch tone to send DTMF tones while on the phone (say you're entering your credit card or something), it also goes down real low. This is definitely a bug.
C
ya ....argh!!...hopefully a firmware update fix
I have experienced the bug as well...but what is even more strange is that if I get another text message or email and it causes the phone to vibrate the in-call volume shoots up even louder than it was before. I think it may have something to do with dual microphone and background noise cancellation this phone has.
No problem for me?
Just thought I'd offer some more input, but I don't think my phone is experiencing this problem..? I am currently on the phone with T-Mo, and had to enter numbers via the number pad while in the call, and the volume didn't adjust (neither up or down) at all.
I'm glad I found this thread. I should have read through all of the posts in XDA before starting a brand new thread about this. Sorry guys! I even have this issue listed on google's help forum with some ppl indicating the same. The call volume decrease for me when a call comes in. I have to put the phone on speaker, then take it off speaker in order to get the volume back to where it was. I use to have the volume decrease during an active call when a email or text comes in, but a small work around was to set the ringtone and notifications to silent in settings and in text and emails. Does anyone know if this is a software or hardware issue? or if there will be an OTA update to fix? This phone is amazing otherwise...I know there isn't a TON of ppl reporting this, so I hope google doesnt forget about us. I received a replacement that did the same thing along with new bugs the original didn't have, so I sent it back.
I have it also. Just thought it was me!
@johnboywilson, do you think google will come out with an OTA update for this? This is technically my first android phone, so im not sure how often they come out with updates, or if they get to all the issues no matte how few ppl might be having them. I had WinMo before, and they were pretty good at getting to bugs, sometimes even if just a handful of ppl have them. I had a samsung behold II for 2 weeks. I've only been using android for a little over a month now.
next time this happens will someone try swapping to speaker phone then back to handset and see if it goes back to where it was. I've had a problem a couple times where I couldn't hear the caller, switched to speaker phone, heard them fine, switch back to handset and the volume was back to normal. I honestly dont remember if I had received a notification at the time or not but I'd be curious to know if it is the same thing.
@zjchaser, if you had seen my two previous posts, you would have seen that I use the speaker phone on then off method to correct the volume decreasing when a call, text or email comes in while on a call. This is just a work around and not a fix. I need to know if we will get an OTA update to correct???
@Mrplennium I`m sure they will. if you go onto google support pages you will see what questions people are asking and what faults other people are experiencing.
@zjchaser I have had that problem too. If im on a call and i switch between speaker phone and handset the sound goes off. If i then make a new call the sound is still off and i have to switch between speaker and handset to get it to come back on!
Still love the phone though..
@johnboywilson, I hope you are right. I am one of those ppl that started a thread on the google forum about this issue, and others have been reporting it. I was just fearful that this is one of those issues that's in the minority, so google might skip over it. I hope that's not the case. Other than that, this is by far the BEST phone i've ever owned. I have no other issues with it.
I use the wired headset mostly, but I can confirm this as well. It isn't just another call or SMS for me that causes it...anything that adds a notification (SMS, plugging in to USB, email...anything!). The volume either goes crazy up, or crazy down. It seems to alternate.
It went down the other day after an email during a call, so I had to put the rocker all the way up just so it would sound normal. Shortly thereafter, I got a text and lost my hearing for about 10 mins...the phone can get very loud.
Seriously, this needs to be fixed.
Yup, it happens through the wired headset as well. I think it's def a software issue. Hope you have google people patrolling this site and seeing these issues as well. The first OTA update is coming this week, but for the 3G issue. No one knows what other possible fixes might be included.
Even received a replacement that did the same thing. Not sure why some ppl have working devices, and others have these software glitches. I doubt i'll ever be an early adopter again.
WOW! ok, after 3 preliminary tests, I can conclude that the OTA update has resolved this issue!!!!! YEEPEEE!!!!!!!! Now the phone is PERFECT! I will keep monitoring the situation throughout the day to see if it stays that way, which I can't imagine why it wouldn't!!!THANK YOU GOOGLE!!!!
it didnt fix the problem when i did the update,still have low incall volume
If you have low incall volume - rise it, or flash a kernel with volume boost hack. This bug has been resolved months ago. You're talking about something else.

HD2 Dropping calls

Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Danno320 said:
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Click to expand...
Click to collapse
In terms of dropping calls, it is usually due to the handover sequence between cellsites, rather than the handset itself.
I'm guessing you are on O2? If so, PM me your location and I'll get my "inside contact" to take a look at any outstanding issues there.
I must admit, I've not used that accelerometer feature yet, but I have turned it on. (Under Settings -> Sound & Display -> Ring and Notifications)
Erm.. This might sound like a dumb post but I was having problems with call disconnection whilst in the middle of calls. I discovered the problem - I'm LEFT HANDED!
When I used the device I held it in my right hand and type/operate with my left. When I held the phone to my right ear to have a conversation I was occasionaly touching my cheek with the call-end button and that's how I was getting repeated disconnections - true story.
I am now a practicing ambidextarian...
Thanks for getting back so quickly guys
a practicing ambidextarian eh............ I wish I could breathe underwater! (sorry I couldn't resist it)
I don't think I'm cutting off the call through contact with the screen all the time though but yes I have done it more than once!
Thanks for the info rp-x1. I'm in Settings -> Sound & Display -> Ring and Notifications and the only thing that looks relevant is the 'Quiet ring on pickup' option and I'm not sure it's related. For instance, I got a call early yesterday morning and answered the call in bed. When the wife elbowed me and I turned on my side the phone assumed I was putting it face down and ended the call. I'm looking to disable this function.
Dropping Phone calls even in locked screen state
I am also dropping a alot of calls . Not sure if it is related to face down as the phone is always upright after answring a call. May be the call end button.
Having said that the phone was locked when I received a call today. I moved the slider to answer said "hello", then after 3 seconds it disconnected.
Any ideas?
Thanks
edit: Seems like a proxomity sensor issue, judging by other threads. Will continue to search for a fix/workaround.
htc hd2 dropping calls
Hi everyone,
I have a htc hd2 since 1/2011, love the phone BUT i HATE the dropping calls problem!! Please help. also will upgrade to windows 7 help with this problem.
I hardly use the phone to make calls, so I'm not sure if the calls dropping in the past is any relation, but as stated by Danno320, according to the manual ( i went back looking for this ), turning the phone face-down will activate speakerphone.
This is so exciting... so I tried it a few times.
All it did was to disconnect the calls.
I wonder if the action really does turn the speakerphone on.
Anyone who's tried and succeeded?
I also want to know if there's a solution to this now that I know my phone isn't functioning like what the manual said it should be...

Vibration settings

Hi,
I have a couple of questions regarding the Legend's vibrator.
First of all, I would like it to vibrate when receiving a SMS only when in vibration mode. So far, all I can find in the settings is the option to either vibrate or not, no matter what profile is used. Am I missing something, or do I need an app that has further settings?
Second, I think the vibrator is a bit loud, and would love to be able to set the intensity. The first day after I bought my Legend, I was in a meeting with just two other people in a small office, and when my phone rang (vibrated) it attracted quite some attention because it was so loud. Again, am I missing where to change this, or do I need an app?
I tried searching the Market for an app to control vibration settings to address both or even just one of these issues, but didn't find anything useful. The closest was Smart Vibrator, which lets me compose vibration patterns for SMS as well as calls, which could solve issue #2 by doing a pattern of very brief vibrations - but it's still not exactly what I am looking for. Have anyone come across something more useful?
Ralleza said:
Second, I think the vibrator is a bit loud, and would love to be able to set the intensity. The first day after I bought my Legend, I was in a meeting with just two other people in a small office, and when my phone rang (vibrated) it attracted quite some attention because it was so loud. Again, am I missing where to change this, or do I need an app?
Click to expand...
Click to collapse
How are others finding the vibrate function? Good? Bad? Weak? Strong?
Coming from a Palm Pre, one of the frustrating aspects was a weak vibrator; causing me to miss notifications of calls, txts, emails, etc.

Ring delay

Hey guys,
For some reason my hero is causing a lot of problems in terms of answering phone calls. If I stand 10 feet away from the phone, I have full connectivity and if I call my phone from another phone, I get the trackball lighting up on my hero when I've heard the 3rd ring on the phone I'm calling from. If I carry on listening, by about the 6th ring I get my first ring on my hero. This is a very big problem as people give me a call and I used to answer immediately and so no one waits more than 2-3 rings. Is there a fix for this?
Many Thanks
try menu > settings> sounds and display. Turn off the "quiet ring on pickup"
try Cronos rom,your hero will ring immediately as a call's coming
Hey guys,
Thanks so much for your help. I've tried it on chronos and disabled the option for a day and have been asking everyone of my caller about which ring it was (1st, 2nd or 3rd) and the good news is I get the trackball half way through 2nd ring and the ringtone on the 3rd which is a very significant improvement. If it is possible to improve it slightly more then it would be perfect. I dont need it straight on one maybe missing the first ring on the max.
Thanks again!

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