Database Users

Cost of a new screen?

Ok How's this for a first post? Some moron managed to knock my 2 week old wizard off the desk while it was charging at work (so not in its case) and has cause a small chip in the screen (screen still works perfectly - just the outter touch panel is damaged). Since no one is owning up to doing it - and my short-sightedness in not taking out insurance on such an expensive phone, I wondered if anyone had any Idea how much T-Mobile would charge to fix this?
I'm assuming it is too late to take out insurance now, so I'm gonna have to shell out for the repair one way or the other - just wondered how much this will set me back.....
Any ideas? Cheers Guys
Oh and no flaming me please - I feel gutted enough as it is!!

Not worth it!! get a new one...

cizake said:
Not worth it!! get a new one...
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You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.

G8_crasher said:
cizake said:
Not worth it!! get a new one...
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You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.
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Sorry, but it's your only one!

Hi,
Your house hold insurance should cover it. Either that or take out phone insurance and claim in a few months.
Thanks
B

I am not sure about T-Mobile, but o2 let you take insurance out in the first 2 weeks. Look on the web and if you are too late give them a call..... ask them when you will be billed for the insurance as you cant see it on your first bill and you did ask for it when you bought the phone.
Failing that there are may 3rd party companies that will insure phones/pda's/laptops, google for it and give them a call......

http://www.pocketpctechs.com/main~unit~Cingular_8125-559~area~repairs~item~IMT-LCD01.htm
I think you have to replace the whole screen anyway?... maybe not. I dunno.

cizake said:
Not worth it!! get a new one...
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Click to collapse
[email protected]! what an unhelpful post! They are available on ebay for around £120, easy to fit, just be careful the part you buy matches the part number of the original screen - some sellers say the magician screen fits, my supplier says it doesn't.
Richard

Thanks for all your help guys - I did try calling T-Mobile about insurance saying that I though I'd selected it when I bought it online, but they wouldn't budge on letting me insure it after 2 weeks and sounded pretty sceptical from the start :?
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
Thanks again for the suggestions

G8_crasher said:
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
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Click to collapse
That's actually very reasonable considering your warranty remains intact as well. Cheapest price online is now about £95 for the screen alone! HTC will only deal with t-mob/orange branded items from experence though.
www.htceurope.com
Richard

anyone know where I can get replacement parts 4 my MDA in the US. sorri to hijack the post but I figure since u are already on the topic of replacment parts I would give it a shot.

I cracked my touchscreen as well. If I can get the part, I think I can do the replacement myself. Anyone know where to get one?

Feedback for the HTC Europe support

Hello everyone,
I had the famous "Screen freezing/not responding and start menu clicking" problem.
I called by phone to the support in the UK and was told that I need to ship it for repair.
I was a bit afraid to do so in the beginning but after getting my mobile back home (After less then a week!!!), I must let you all know that their support is GREAT!
Not only that they replace the MB but also replaced the bezel that was a bit peeled.
The email response and the phone response was perfect - There is a guy named Abdul Ibrahim that was VERY helpful.
Bottom line, the phone was back and fixed perfectly in less then a week.
Cheers and well done!
Eldi

Would that be a completely new phone, refurbished?
Have you IMEI changed?

Where do you live? UK?

And most importantly:
did you need to produce any proof of purchase? I've got none thanks to crappy Ebay seller...

I had a very good experience with them. I had opened my phone (so warranty normally void) upgraded ROM but they still fixed it and shipped back with 2 day shipping from UK to US.
I personally give them an A+

They changed the Main board and the Bezel.
The phone is the same only with a new IMEI.
Eldi

dubart said:
Where do you live? UK?
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I live in Israel, that's why I was so surprised to get it quick.
Make sure if you do not live in Europe that you declare to customs BEFORE sending it!
Eldi

sabestian said:
did you need to produce any proof of purchase? I've got none thanks to crappy Ebay seller...
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Click to collapse
No need for a proof of purchase as the warrenty covers 1 year.
The P3600 is not out for more then a year so you are automatically covered!
Eldi

srk said:
I had a very good experience with them. I had opened my phone (so warranty normally void) upgraded ROM but they still fixed it and shipped back with 2 day shipping from UK to US.
I personally give them an A+
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Click to collapse
Totaly agree with you.
A+

Eldi said:
They changed the Main board and the Bezel.
The phone is the same only with a new IMEI.
Eldi
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Click to collapse
If the IMEI is different , its not the same phone!
They send you a refurbished phone , or a new one.

RacerII said:
If the IMEI is different , its not the same phone!
They send you a refurbished phone , or a new one.
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How could they change the motherboard and keep the same IMEI?
I would have thought that once he said the phone had its MB replaced you had in fact already been told that the IMEI was different.
Am I wrong?
A phone with a different MB _IS_ a refurbished phone, isn't it?

Sorry about that, you are right.

where to get screen digitizer and LCD?

Is there any way how to get broken TMo HD2 screen rapair?
Im second user, so i cant sent id back to Tmobile.
Thank you.

You can try finding a "dummy" phone or one from a store thats a display model. That should work I think?? ...Tj

TrekkerJmm said:
You can try finding a "dummy" phone or one from a store thats a display model. That should work I think?? ...Tj
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+1
If you are a DIY'r, you can search eBay for "Tmobile HD2 Display". It won't be cheap, but it will be a sight cheaper than a new phone.
If you don't know the difference between a Terminator and a T-2, you should probably check your local yellowpages for a phone repair service. It will be slightly more expensive than doing it yourself.
When you say you are the "second user", I hope this means you got the phone legitimately. If so, this means that you can contact HTC's official repair department. They don't care if your 3rd Uncle's Roommate gave you the phone, so long as the phone's ID number isn't listed as stolen. This is the most expensive option, but it guarantees you the best possible repair.
G'luck!

Less then $10.00, you may have to ask him if he has the exact one.
http://shop.ebay.com/items/htc disp...id=1&keyword=htc+display&adgroup_id=827256831

Thank you for every reply. Dummy phone will work maybe for case, not for LCD/digitizer.
As concern ebay, no one [ebay, or online shops] is selling LCD or digitizers for TMo version, which is incompatible with European version.
So is there any other way how to buy an LCD except contacting HTC directly?
PS sure I have that phone legally ;], I bought from person that didn’t know anything about WiMo phones and was very disappointed [im to and im using wimo for 4years ;] ].

Here is a Link Google is your Very Best Friend
http://mobile.brando.com/htc-hd2-replacement-touch-screen_p05023c0695d088.html

Again and again and again. EU version parts doesn’t fit TMobile HD2 !!
This link is for HD2Eu version – you can tell by that flex cable which it totally different to flex cable on HD2 Tmo version
PS I wouldn’t start new thread if you would be able to buy EU parts and repair TMo version with it.

not released in Canada!!!

So my X2 died completely about 2 months ago. I went to the store where I got it to find out that they have no refund/return policy. The guy promised to send it back to Hong Kong,,, but I doubt that he ever even sent it (no paperwork..nothing). And then he says it's LCD issue and I have to pay $150 ... sounds fishy, doesn't it? Anyway, I went to Flextronics in Newmarket and they can't do anything because it's not a Canadian model and it's never been released here!!! kill me now!!!
So what the heck do I do now? Any help/suggestions? Can I send it anywhere?
Or just forget it, curse SE and recycle this piece of ****?

well basically SE X2 is a luxury phone and it should have internationall warranty
if you baought this phone with papers from that shop you should really sue that guy
if not maybe if you better describe the fault we can help you
have you tried calling SE Support line to get some knoledge about where u could reapair it near you?

mrqro said:
well basically SE X2 is a luxury phone and it should have internationall warranty
if you baought this phone with papers from that shop you should really sue that guy
if not maybe if you better describe the fault we can help you
have you tried calling SE Support line to get some knoledge about where u could reapair it near you?
Click to expand...
Click to collapse
There is nothing to describe really. I did hard reset bc you know X2 is a living hell and in the middle of it, it just turned off. The light doesn't flash when charging, doesn't turn on...it's just dead
I contacted the SE Canada. They said I have to send it to US bc X2 is a Grey Market phone and cannot be fixed in Canada. And the service costs $185 + I have to give them US address to ship it back
So much for the luxury phone with international warranty. FML! Never ever buying SE again!!!!!!

Lerka said:
So my X2 died completely about 2 months ago. I went to the store where I got it to find out that they have no refund/return policy. The guy promised to send it back to Hong Kong,,, but I doubt that he ever even sent it (no paperwork..nothing). And then he says it's LCD issue and I have to pay $150 ... sounds fishy, doesn't it? Anyway, I went to Flextronics in Newmarket and they can't do anything because it's not a Canadian model and it's never been released here!!! kill me now!!!
So what the heck do I do now? Any help/suggestions? Can I send it anywhere?
Or just forget it, curse SE and recycle this piece of ****?
Click to expand...
Click to collapse
Dude this happened to me as well, and se replaced it for me for free. Yes they gave me a new phone, which was another x2.
You should contact se themselves and explain for them the problem. They will ask you for the invoice and IDME number, after that you just need to wait for a while, maybe 2- 3 weeks and they should ship you your new phone.
The very cool thing about xperia phones is that they have an international warranty so you should take the advantage of such thing.

Basharca said:
Dude this happened to me as well, and se replaced it for me for free. Yes they gave me a new phone, which was another x2.
You should contact se themselves and explain for them the problem. They will ask you for the invoice and IDME number, after that you just need to wait for a while, maybe 2- 3 weeks and they should ship you your new phone.
The very cool thing about xperia phones is that they have an international warranty so you should take the advantage of such thing.
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Click to collapse
I called SE Canada and they said I have to ship to US service centre but if they can't fix it they won't give me new phone, I asked.
Where did you call?

[HELP] Am i being scammed?

Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?

Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..

misterashman said:
Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?
Click to expand...
Click to collapse
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?

Stevica Smederevac said:
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?
Click to expand...
Click to collapse
In the UK people get a phone on contract with insurance sell them on ebay wait a month or 2 and then report it stolen . They get replacement phone and the guy who bought his old one gets a blacklisted IMEI and can't do anything about it

bathcrow said:
Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..
Click to expand...
Click to collapse
So how can I tell if the phone is binded to a contract?

misterashman said:
So how can I tell if the phone is binded to a contract?
Click to expand...
Click to collapse
you should call three and ask them if the imei is binded, because you bought it.

bathcrow said:
you should call three and ask them if the imei is binded, because you bought it.
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Click to collapse
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/

misterashman said:
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/
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Click to collapse
sadly i cant help you further than this.

bathcrow said:
sadly i cant help you further than this.
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Click to collapse
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol

misterashman said:
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol
Click to expand...
Click to collapse
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.

Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Thanks for the advice I'll make sure to do that, going to post it today.

Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk

foxmeister said:
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk
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Click to collapse
Yeah I didn't mean in the traditional sense that the phone is sim-locked, but that it is still branded somewhat, so it's more likely that it is an unwanted network upgrade from Three directly.

lol, what is this?

Its a smiley ...