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My phone got dropped last night and half of the screen has gone black. I need to send it back.
My plan was: Install stock rom then unroot.
I was on Cyanogen RC2 and I downloaded and tried to install both files from the "Stock Restore" section of the Resource Bible but both times, after I wiped everything and flashed the appropriate file, it takes a few seconds (way way less than usual when flashing a new ROM) and then says it's done. After I reboot, I'm still with Cyanogen. What is the deal and how do I actually get this thing back to stock?
Also, what does Tmobile do if you send back a phone that's been rooted and has a different ROM on it?
I think it depends on if you are trying to get warranty service or an insurance replacement. If you are using your insurance, I don't think it matters what you have done to your phone...insurance is insurance. They won't do warranty service on a rooted phone though. I would wait for some others to chime in, but it might be a good idea to just finish it off and get an insurance replacement.
Wait, are you trying to flash the pcxxxx.zip (can't remember the rest this early) through recovery? If so it wont work I don't think you need to boot into bootloader and it will find the file flash it and your unrooted.
Hope that helped,
Nic
Sent from my HTC Glacier using XDA Premium App
It's the PD15IMG.zip file.
How did you root your phone. Did you Gfree or root.sh or visionary? If you did Gfree you have to go back to that thread and follow the process to reverse it, if you did the others you just drop the PD15IMG.zip file on the root of your sdcard, boot into bootloader, let it load the zip and follow the prompts.
This is how you get it done
Nicgraner said:
Wait, are you trying to flash the pcxxxx.zip (can't remember the rest this early) through recovery? If so it wont work I don't think you need to boot into bootloader and it will find the file flash it and your unrooted.
Hope that helped,
Nic
Sent from my HTC Glacier using XDA Premium App
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Click to collapse
Well, Tmobile sent me another since it was only a few months old and under hardware warranty. The issue I have now is, the screen won't come on at all for me to get it back to stock. Will they see that and honor the warranty or will they fix it, see that it's rooted and not honor it?
Any encouraging words?
i think i may have just broken my phone. i was trying to stock restore my mt4g so i can return it to tmobile tomorrow. i messed up and unrooted my phone before i did anything (dont know what the hell i was thinking).is there a way to get around this is anyway.please help im begging
notnice564 said:
i think i may have just broken my phone. i was trying to stock restore my mt4g so i can return it to tmobile tomorrow. i messed up and unrooted my phone before i did anything (dont know what the hell i was thinking).is there a way to get around this is anyway.please help im begging
Click to expand...
Click to collapse
From your description we still cant tell what happened, what step or where it bricked or what.
notnice564 said:
i think i may have just broken my phone. i was trying to stock restore my mt4g so i can return it to tmobile tomorrow. i messed up and unrooted my phone before i did anything (dont know what the hell i was thinking).is there a way to get around this is anyway.please help im begging
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Click to collapse
Well if you unrooted just re-root it and you should be set.
Sent from my HTC Glacier using XDA Premium App
the phone is not booting at all its stuck on the tmobile screen when i turn the phone on. i still have access the cwr screen and hboot screen.but i cant actually get into the phone at all
notnice564 said:
the phone is not booting at all its stuck on the tmobile screen when i turn the phone on. i still have access the cwr screen and hboot screen.but i cant actually get into the phone at all
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http://forum.xda-developers.com/showthread.php?t=986522
neidlinger said:
http://forum.xda-developers.com/showthread.php?t=986522
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Click to collapse
for me to use that link s=off remember i unrooted already.so theres no way for me to flash a rom to a phone that s=on . or is there?
notnice564 said:
for me to use that link s=off remember i unrooted already.so theres no way for me to flash a rom to a phone that s=on . or is there?
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Click to collapse
Well s=on is different then being unrooted.
you can have s=on and be rooted and has s=off and be unrooted. You never stated you went and turned s=on.
have you tried flashing the PD15IMG via the HBoot screen?
neidlinger said:
Well s=on is different then being unrooted.
you can have s=on and be rooted and has s=off and be unrooted. You never stated you went and turned s=on.
have you tried flashing the PD15IMG via the recovery screen?
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Click to collapse
PD15IMG needs to be flashed from hboot, not recovery.
option94 said:
PD15IMG needs to be flashed from hboot, not recovery.
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Click to collapse
*Face Palm*
I know better i have no idea why i said that.
thanks for the help guys... i just called tmobile and told some bs and they sending another 1 out because i still have warranty .i was going to send it to them anyways but for something else. but thank u guys for all your support realllly cool to see members willing to help out like that.
My mytouch 4g that i just rooted is stuck at the mytouch 4g screen. I downloaded a custom rom and since then its stuck at the mytouch 4g screen! when i go to the recovery it says cant load cache and missing things so something is wrong i really need help this is my only phone!! please anyone
did you try restoring your stock rom from from your nandroid backup?
i had a problem similar to that and i think it was because when i made my backup i didn't have enough space on my sd card so it just got stuck on the boot screen. i just flashed the PD15IMG in the bootloader and it completely restored my phone back to stock.
http://theunlockr.com/2010/12/16/how-to-unroot-the-t-mobile-mytouch-4g/
hope this helps..
jberg22 said:
did you try restoring your stock rom from from your nandroid backup?
i had a problem similar to that and i think it was because when i made my backup i didn't have enough space on my sd card so it just got stuck on the boot screen. i just flashed the PD15IMG in the bootloader and it completely restored my phone back to stock.
http://theunlockr.com/2010/12/16/how-to-unroot-the-t-mobile-mytouch-4g/
hope this helps..
Click to expand...
Click to collapse
He's getting cache errors which usually points to a failed eMMC chip which he should've checked before rooting. A improperly made backup will not give out cache errors it will either error out or just bootloop your phone till you wipe and reflash a ROM. So if you can get ADB to recognize your phone and can check your eMMC chip it will most likely be the bad one.
Sorry for your bad experience with the phone just send in for a warranty replacement recheck the eMMC on the replacement. If its good go crazy but be careful in what you flash
Sent from my My Touch 4G using XDA Premium App
Nicgraner said:
He's getting cache errors which usually points to a failed eMMC chip which he should've checked before rooting. A improperly made backup will not give out cache errors it will either error out or just bootloop your phone till you wipe and reflash a ROM. So if you can get ADB to recognize your phone and can check your eMMC chip it will most likely be the bad one.
Sorry for your bad experience with the phone just send in for a warranty replacement recheck the eMMC on the replacement. If its good go crazy but be careful in what you flash
Sent from my My Touch 4G using XDA Premium App
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Click to collapse
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Sent from my demonSPEED Glacier using XDA Premium App
ptaylor09 said:
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Click to expand...
Click to collapse
You've been lucky so far. Just because your eMMC has not yet died, doesn't mean that it won't. If the OP's eMMC has failed, flashing PD15IMG.zip is not guaranteed to work either. Most people get the dreaded Fail-PU error message when flashing it, which means the phone is truly bricked. It's worth a shot though.
Oh, and I hit 'thanks' by accident, so you get your first one for free.
TeeJay3800 said:
You've been lucky so far. Just because your eMMC has not yet died, doesn't mean that it won't. If the OP's eMMC has failed, flashing PD15IMG.zip is not guaranteed to work either. Most people get the dreaded Fail-PU error message when flashing it, which means the phone is truly bricked. It's worth a shot though.
Oh, and I hit 'thanks' by accident, so you get your first one for free.
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The way I see it, other then sending it in, is it not the only option?
Sent from my demonSPEED Glacier using XDA Premium App
ptaylor09 said:
The way I see it, other then sending it in, is it not the only option?
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Click to collapse
Yes, I'm afraid it is. I was just trying to give a more realistic account of what eMMC failure is like.
I love the smell of fried eMMC chips in the morning.
ptaylor09 said:
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Sent from my demonSPEED Glacier using XDA Premium App
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Like teejay said your lucky yours hasn't died yet. His has failed so he can no longer do anything which is why PD15IMG.zip will just error out.
Sent from my My Touch 4G using XDA Premium App
So! I called up HTC about my phone and how it's been turning off and the 3 vibrates and blinking LED. The guy told me I can send it back, but if they find anything out of warranty, I will be charged. I'm running CM7, and will be charged if they find it. However, since my phone can't be turned off, I can't boot into the bootloader to flash the PD15IMG for froyo. So I need your help to brick this phone so they can't see that I'm running CM7, but keep it under warranty!
Thanks!
theholyfork said:
So! I called up HTC about my phone and how it's been turning off and the 3 vibrates and blinking LED. The guy told me I can send it back, but if they find anything out of warranty, I will be charged. I'm running CM7, and will be charged if they find it. However, since my phone can't be turned off, I can't boot into the bootloader to flash the PD15IMG for froyo. So I need your help to brick this phone so they can't see that I'm running CM7, but keep it under warranty!
Thanks!
Click to expand...
Click to collapse
Um. It can be turned off. Take the battery out.
and you don't need power buttons to boot into boot loader Esp if you are running CM7.
from your adb input either CMD on the computer or Terminal Emulator via the android market.
Code:
adb reboot bootloader
neidlinger said:
Um. It can be turned off. Take the battery out.
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They told me to take the battery out, but they said if they find any unrecognized software on it I'll be charged, so I'm assuming they'll be attempting to get into the phone lol.
theholyfork said:
They told me to take the battery out, but they said if they find any unrecognized software on it I'll be charged, so I'm assuming they'll be attempting to get into the phone lol.
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So why not use ADB to restore the part7***** backup, then boot into bootloader via adb and flash the PD15IMG?
neidlinger said:
So why not use ADB to restore the part7***** backup, then boot into bootloader via adb and flash the PD15IMG?
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Click to collapse
I'll try that, but I'm worried about when I have to turn the phone off, because it could be hours before I get it back on again.
theholyfork said:
I'll try that, but I'm worried about when I have to turn the phone off, because it could be hours before I get it back on again.
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Click to collapse
i can tell you, you will have to reboot the phone with ADB. It won't go into an "off" state. but it will be rebooted a few times via the process.
neidlinger said:
i can tell you, you will have to reboot the phone with ADB. It won't go into an "off" state. but it will be rebooted a few times via the process.
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Click to collapse
Alright, I'll give it a shot then. Thanks!
Rebooting into bootloader through ADB is a no go. Phone is off and wont turn back on now
Sent from my Kindle Fire using Tapatalk
theholyfork said:
Rebooting into bootloader through ADB is a no go. Phone is off and wont turn back on now
Sent from my Kindle Fire using Tapatalk
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Step 1) go to local hunting/sports store
Step 2) buy stun gun
Step 3) take off back cover of phone. Turn on stun gun. Run it along phone
Step 4) you're done
I've also read hooking up positive and negative leads to a car battery does the trick, although I wouldn't suggest that..
Sent from my Htcclay's SuperCM7 mt4g using xda premium
Nicgraner said:
Step 1) go to local hunting/sports store
Step 2) buy stun gun
Step 3) take off back cover of phone. Turn on stun gun. Run it along phone
Step 4) you're done
I've also read hooking up positive and negative leads to a car battery does the trick, although I wouldn't suggest that..
Sent from my Htcclay's SuperCM7 mt4g using xda premium
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Lmao good one.
Does anyone know if S-Off voids your warranty? Or if flashing the stock PD15IMG turns S-On? Cause I got it to turn on and was able to flash the Froyo PD15IMG
Sent from my HTC Glacier using Tapatalk
theholyfork said:
Lmao good one.
Does anyone know if S-Off voids your warranty? Or if flashing the stock PD15IMG turns S-On? Cause I got it to turn on and was able to flash the Froyo PD15IMG
Sent from my HTC Glacier using Tapatalk
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If you're "s-on" with 2.2.x you should be okay.
Sent from my Transformer TF101 using Tapatalk
neidlinger said:
If you're "s-on" with 2.2.x you should be okay.
Sent from my Transformer TF101 using Tapatalk
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Does flashing the froyo PD15IMG restore s-on? Cause if it doesnt I'm s-off still
Sent from my HTC Glacier using Tapatalk
theholyfork said:
Does flashing the froyo PD15IMG restore s-on? Cause if it doesnt I'm s-off still
Sent from my HTC Glacier using Tapatalk
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Click to collapse
it should... unless you rooted using the gfree method...
then you need the part7backup file...
saranhai said:
it should... unless you rooted using the gfree method...
then you need the part7backup file...
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Click to collapse
Aaand I did. Can I temp root with visionary and do this? Or do I have to reroot through .gfree?
Sent from my Kindle Fire using Tapatalk
theholyfork said:
Aaand I did. Can I temp root with visionary and do this? Or do I have to reroot through .gfree?
Sent from my Kindle Fire using Tapatalk
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since you are s-off you can just temp root > perm root with VISIONary.
I bricked my first mt4g almost a year ago.
I was rooted via gfree but never did the eng-hboot, so I decided to return to stock cause I thought something was wrong with my phone and that restoring can't be any harder than apple devices...boy was i wrong. I flashed the stock img in hboot and it was game over. T-mo sent me a replacement though cause they couldn't figure out what was wrong with it, it said i had s-on and everything [^_^[]
I2IEAILiiTY said:
I bricked my first mt4g almost a year ago.
I was rooted via gfree but never did the eng-hboot, so I decided to return to stock cause I thought something was wrong with my phone and that restoring can't be any harder than apple devices...boy was i wrong. I flashed the stock img in hboot and it was game over. T-mo sent me a replacement though cause they couldn't figure out what was wrong with it, it said i had s-on and everything [^_^[]
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Click to collapse
Nice lol. I was able to get s-on again so I'll be sending it back today without worry!
Sent from my HTC Glacier using Tapatalk
I bought my 13 year old sister a mytouch 4g off craigslist (she loses her phones a lot) and it was working fine at first. Set up her gmail and all that. Then I put in her old sim card, installed the facebook app and the phone froze. Went into bootloader and did a factory reset. Worked fine for a bit then it froze again. Now when I turn it on it gets stuck on the logo screen and when I try to reset via bootloader it freezes too. I'm trying to root it but usb debugging is not enabled and I can't get into the settings to enable it. I've been at it for hours, my brain is fried, can't think of anything solution. Someone please help me.
Makes me wonder if the eMMC chip hasn't gone bad. If so, you're SOL. You could try putting one of the PD15IMG.zip files on the sdcard and reinstall everything fresh -- certainly wouldn't hurt to try. If the PD15IMG file fails to install then that confirms you've got a borked eMMC.
beanboi said:
I bought my 13 year old sister a mytouch 4g off craigslist (she loses her phones a lot) and it was working fine at first. Set up her gmail and all that. Then I put in her old sim card, installed the facebook app and the phone froze. Went into bootloader and did a factory reset. Worked fine for a bit then it froze again. Now when I turn it on it gets stuck on the logo screen and when I try to reset via bootloader it freezes too. I'm trying to root it but usb debugging is not enabled and I can't get into the settings to enable it. I've been at it for hours, my brain is fried, can't think of anything solution. Someone please help me.
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Well what the person above me said is possibly the only way you could get it to work. Do you want me to find a link for you?
Sent from my HTC Glacier using xda app-developers app
blacra said:
Makes me wonder if the eMMC chip hasn't gone bad. If so, you're SOL. You could try putting one of the PD15IMG.zip files on the sdcard and reinstall everything fresh -- certainly wouldn't hurt to try. If the PD15IMG file fails to install then that confirms you've got a borked eMMC.
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Click to collapse
Actually, it confirms your bootloader is corrupted. Either way, the phone is toast.
estallings15 said:
Actually, it confirms your bootloader is corrupted. Either way, the phone is toast.
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Click to collapse
The phone is so great except for this one issue
Sent from my myTouch 4G using xda app-developers app
N_otori0us_ said:
Well what the person above me said is possibly the only way you could get it to work. Do you want me to find a link for you?
Sent from my HTC Glacier using xda app-developers app
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If you wouldn't mind. Most of the links I've found are dead except one, the one on cm's site. However when I do it, it says "Main version is older! Update Fail!"
beanboi said:
If you wouldn't mind. Most of the links I've found are dead except one, the one on cm's site. However when I do it, it says "Main version is older! Update Fail!"
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Click to collapse
I don't know man, without debugging your type of screwed.
Try to make a gold card, then put the pd15 on it, and then update it.
Sent from my myTouch 4G using xda app-developers app