Please help me guys :/ my phone is stuck at the mytouch screen - myTouch 4G Q&A, Help & Troubleshooting

My mytouch 4g that i just rooted is stuck at the mytouch 4g screen. I downloaded a custom rom and since then its stuck at the mytouch 4g screen! when i go to the recovery it says cant load cache and missing things so something is wrong i really need help this is my only phone!! please anyone

did you try restoring your stock rom from from your nandroid backup?
i had a problem similar to that and i think it was because when i made my backup i didn't have enough space on my sd card so it just got stuck on the boot screen. i just flashed the PD15IMG in the bootloader and it completely restored my phone back to stock.
http://theunlockr.com/2010/12/16/how-to-unroot-the-t-mobile-mytouch-4g/
hope this helps..

jberg22 said:
did you try restoring your stock rom from from your nandroid backup?
i had a problem similar to that and i think it was because when i made my backup i didn't have enough space on my sd card so it just got stuck on the boot screen. i just flashed the PD15IMG in the bootloader and it completely restored my phone back to stock.
http://theunlockr.com/2010/12/16/how-to-unroot-the-t-mobile-mytouch-4g/
hope this helps..
Click to expand...
Click to collapse
He's getting cache errors which usually points to a failed eMMC chip which he should've checked before rooting. A improperly made backup will not give out cache errors it will either error out or just bootloop your phone till you wipe and reflash a ROM. So if you can get ADB to recognize your phone and can check your eMMC chip it will most likely be the bad one.
Sorry for your bad experience with the phone just send in for a warranty replacement recheck the eMMC on the replacement. If its good go crazy but be careful in what you flash
Sent from my My Touch 4G using XDA Premium App

Nicgraner said:
He's getting cache errors which usually points to a failed eMMC chip which he should've checked before rooting. A improperly made backup will not give out cache errors it will either error out or just bootloop your phone till you wipe and reflash a ROM. So if you can get ADB to recognize your phone and can check your eMMC chip it will most likely be the bad one.
Sorry for your bad experience with the phone just send in for a warranty replacement recheck the eMMC on the replacement. If its good go crazy but be careful in what you flash
Sent from my My Touch 4G using XDA Premium App
Click to expand...
Click to collapse
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Sent from my demonSPEED Glacier using XDA Premium App

ptaylor09 said:
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Click to expand...
Click to collapse
You've been lucky so far. Just because your eMMC has not yet died, doesn't mean that it won't. If the OP's eMMC has failed, flashing PD15IMG.zip is not guaranteed to work either. Most people get the dreaded Fail-PU error message when flashing it, which means the phone is truly bricked. It's worth a shot though.
Oh, and I hit 'thanks' by accident, so you get your first one for free.

TeeJay3800 said:
You've been lucky so far. Just because your eMMC has not yet died, doesn't mean that it won't. If the OP's eMMC has failed, flashing PD15IMG.zip is not guaranteed to work either. Most people get the dreaded Fail-PU error message when flashing it, which means the phone is truly bricked. It's worth a shot though.
Oh, and I hit 'thanks' by accident, so you get your first one for free.
Click to expand...
Click to collapse
The way I see it, other then sending it in, is it not the only option?
Sent from my demonSPEED Glacier using XDA Premium App

ptaylor09 said:
The way I see it, other then sending it in, is it not the only option?
Click to expand...
Click to collapse
Yes, I'm afraid it is. I was just trying to give a more realistic account of what eMMC failure is like.

I love the smell of fried eMMC chips in the morning.

ptaylor09 said:
Jst bcuz u have the bad eMMC don't mean anything. I have the bad one and I've flashed every sense rom, the liquid rom, miui.us, and demonspeed miui. And I haven't had any problems and I've even rooted and s-off and then put s-on and unrooted, and then rooted and s-off again jst to see if becuz I had the bad emmc it would bootloop or die, and nothing... works perfectly fine. So back to the question, since you can't get into recovery go grab the PD15IMG.zip and place it on root of phone, boot into bootloader, and when it asked for update say yes. Let it do its thing. Then reboot, and bam phone should work again. Then jst reroot and use rom manager to flash recovery and there you go.
Sent from my demonSPEED Glacier using XDA Premium App
Click to expand...
Click to collapse
Like teejay said your lucky yours hasn't died yet. His has failed so he can no longer do anything which is why PD15IMG.zip will just error out.
Sent from my My Touch 4G using XDA Premium App

Related

[Q] Bricked HTC Mytouch 4G?

First off let me start by saying I now know what i did wrong. Next is there anyway i can fix it?
I didn't backup anything and then managed to erase everything... I have CM 6 but as of now all i can get is the boot screen. I tried recovery but that won't work becasue there is no backup. also Before I erased everything i managed to turn s on so now i have no way to turn that off correct? Im basicly looking for a way to restore my phone but if it cant be done then i understand. Right now I am using a samsung vibrant with Nero v3 voodo and understand how to install custom roms now
i have almost the same problem as you I don't know what to do I've looked everywhere.
zigg82 said:
First off let me start by saying I now know what i did wrong. Next is there anyway i can fix it?
I didn't backup anything and then managed to erase everything... I have CM 6 but as of now all i can get is the boot screen. I tried recovery but that won't work becasue there is no backup. also Before I erased everything i managed to turn s on so now i have no way to turn that off correct? Im basicly looking for a way to restore my phone but if it cant be done then i understand. Right now I am using a samsung vibrant with Nero v3 voodo and understand how to install custom roms now
Click to expand...
Click to collapse
What do you mean... erase everything? How?
Possible steps:
1. factory reset from H-Boot, see if it boots up normally, then re-root.
2. Install PD15IMG from development section, look it up.
Good luck.
Man, do I feel like an idiot...
borodin1 said:
What do you mean... erase everything? How?
Possible steps:
1. factory reset from H-Boot, see if it boots up normally, then re-root.
2. Install PD15IMG from development section, look it up.
Good luck.
Click to expand...
Click to collapse
I've tried this, but it still hangs on boot screen. Thanks tho.
That sucks.
S.I. 77
zigg82 said:
First off let me start by saying I now know what i did wrong. Next is there anyway i can fix it?
I didn't backup anything and then managed to erase everything... I have CM 6 but as of now all i can get is the boot screen. I tried recovery but that won't work becasue there is no backup. also Before I erased everything i managed to turn s on so now i have no way to turn that off correct? Im basicly looking for a way to restore my phone but if it cant be done then i understand. Right now I am using a samsung vibrant with Nero v3 voodo and understand how to install custom roms now
Click to expand...
Click to collapse
Same issue here...I have nero v5 on my vibrant lol.
We should've just stayed with the vibrant...
Which recovery did you have installed and which h-boot
Did you try seeing if you could s-off through adb? Im not sure if this will work but Download the files you need to get s-off from ur computer and put it on ur SD card via a card reader or some sort, after you get the necessary files put the SD card back into ur phone. Hook it up to ur computer and maybe you can s-off through adb if you can get ur computer to recognize ur phone. Then IF it works, download a rom via computer to it SD card and boot into recovery and flash. Let me know what happens if it works or not
Sent from my HTC Glacier using XDA App
Should have taken my advice from this thread.
I just went thru the same thing and couldn't restore any of the backups it just kept getting stuck on the flash screen. I downloaded the ice glacier rom on to a spare sd card and flashed it thru hboot recovery and it looks like that did the trick.
hi guys if you still cant get your phones working try mobiletechvideos.com, they fixed my phone , my phone wouldn`t do anything .good reliable service, yes its in texas.
Although you didnt create any backups, is it possible that someone can create a backup of a fresh ROM and send that to you?
youshoe said:
Just take the SD card and put a new ROM on it. Then go to recovery, wipe data, wipe cache, wipe dalkik cache.
Then install zip from sd card and find it.
I like using Royal Panache 1.3.
I think it's stock Mobilicity ROM but no stock software from carrier. Good stuff.
MIUI and Cyanogenmod 7.1 are also good candidates.
I'm currently testing out ICS and you can test it out as well (but in your case, probably try a working one first =P) http://forum.xda-developers.com/showthread.php?t=1383629&page=1
Click to expand...
Click to collapse
I believe this is the oldest thread revive in the my touch 4g, Congrats good sir.
Sent from my HTC Glacier using xda premium
Nicgraner said:
I believe this is the oldest thread revive in the my touch 4g, Congrats good sir.
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
Wrong, he just randomly revived a thread that last post was made in July 2011.
Sent from MT4G-Glacier powered by HKM's GB2.3.X Enhancement Package v1.2
He revived quite a few of them, trying to market what I believe to be his product. Just look at his messages. Don't want to write the name of the product, since it appears he's scoring just for that.
I've reported his posts, but didn't see mod response yet.
Yet they always get me
Sent from MT4G-Glacier powered by HKM's GB2.3.X Enhancement Package v1.2
Jack_R1 said:
He revived quite a few of them, trying to market what I believe to be his product. Just look at his messages. Don't want to write the name of the product, since it appears he's scoring just for that.
I've reported his posts, but didn't see mod response yet.
Click to expand...
Click to collapse
Oh, as marketing for the app he talks about? I thought you meant ICS and was thinking well that just goes to feby's ICS thread..
Sent from my HTC Glacier using xda premium
FYI if it's older than a week..just let it go

Sending phone back to Tmobile but...

My phone got dropped last night and half of the screen has gone black. I need to send it back.
My plan was: Install stock rom then unroot.
I was on Cyanogen RC2 and I downloaded and tried to install both files from the "Stock Restore" section of the Resource Bible but both times, after I wiped everything and flashed the appropriate file, it takes a few seconds (way way less than usual when flashing a new ROM) and then says it's done. After I reboot, I'm still with Cyanogen. What is the deal and how do I actually get this thing back to stock?
Also, what does Tmobile do if you send back a phone that's been rooted and has a different ROM on it?
I think it depends on if you are trying to get warranty service or an insurance replacement. If you are using your insurance, I don't think it matters what you have done to your phone...insurance is insurance. They won't do warranty service on a rooted phone though. I would wait for some others to chime in, but it might be a good idea to just finish it off and get an insurance replacement.
Wait, are you trying to flash the pcxxxx.zip (can't remember the rest this early) through recovery? If so it wont work I don't think you need to boot into bootloader and it will find the file flash it and your unrooted.
Hope that helped,
Nic
Sent from my HTC Glacier using XDA Premium App
It's the PD15IMG.zip file.
How did you root your phone. Did you Gfree or root.sh or visionary? If you did Gfree you have to go back to that thread and follow the process to reverse it, if you did the others you just drop the PD15IMG.zip file on the root of your sdcard, boot into bootloader, let it load the zip and follow the prompts.
This is how you get it done
Nicgraner said:
Wait, are you trying to flash the pcxxxx.zip (can't remember the rest this early) through recovery? If so it wont work I don't think you need to boot into bootloader and it will find the file flash it and your unrooted.
Hope that helped,
Nic
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Well, Tmobile sent me another since it was only a few months old and under hardware warranty. The issue I have now is, the screen won't come on at all for me to get it back to stock. Will they see that and honor the warranty or will they fix it, see that it's rooted and not honor it?
Any encouraging words?

MT4G boot screen froze (Clockmod error)

Guy, I was having issue with my phone it will not boot all the way to the OS, it get stuck at the boot screen.
I boot into recovery and do a restore but the recovery is corrupted some how. I think something cause the Clockmod Recovery partition table. I was getting an error: at partition e:\ something like that, when restoring from my backup.
I decided to try the PD15IMG.zip file that I have backup and it work but I lost the S-off so I have to redo everything to get the S-off again. I'm glad that it fixed the issue and hopefully it will help others that have the same issue as I am.
Ok that's cool I guess. no idea what the point of this topic though
Sent from my HTC Glacier using XDA App
You got the recovery error. Which means you used gfree to root and s off and you also have the bad emmc chip. If I was you I would get a warranty replacement. Keep your phone s on.
Sent from my Green Sludge using XDA Premium App

Can't open /cache/recovery/log errors. need help!!

Need tons of help! I've been searching the forums for almost 24 hours now trying everything and still can't get it fixed. I rooted and got s-off on my wife's MyTouch 4g. I installed ROM Manager and flashed the latest CWMR 5.0.2.0. I did a full Nandroid backup. Then I tried flashing a Gingerbread ROM over the Froyo rom. It went to white MyTouch screen and never left it. I finally gave up and went back to recovery. When I try to restore using Nandroid, I get this:
Error while formatting /system!
E:Can't open /cache/recovery/log
E:Can't open /cache/recover/last_log
I can get into HBOOT, Fastboot and Recovery just fine.
I tried the RUU exe floating around and it always fails trying to reboot bootloader.
I tried letting it autoupdate the stock PD15IMG.zip floating around it always fails.
I've tried flashing different recoveries including older CWMRs and always get error about remote not enabled.
I'm at my wit's end. I'm leaving town tomorrow and need to at least get back to the nandroid backup before I leave. Any advice?
Wrong section dude ! Read the forum rules .
Sent from my HTC Glacier using xda premium
Your bricked. You suffer from a bad chip. Your only Hope is flashing the pcblahblah.zip thru fastboot and Hope it works.
Undeadk9 said:
Your bricked. You suffer from a bad chip. Your only Hope is flashing the pcblahblah.zip thru fastboot and Hope it works.
Click to expand...
Click to collapse
I put PD15IMG.zip on the sdcard. HBOOT checks the file and prompts me to update. When I choose yes, each option shows Fail-PU.
Is there something I'm missing here? Any help is appreciated. Sorry if it's in the wrong section. Can someone move the thread? Thank you.
[QUOTEI =chapaj;18334465]I put PD15IMG.zip on the sdcard. HBOOT checks the file and prompts me to update. When I choose yes, each option shows Fail-PU.
Is there something I'm missing here? Any help is appreciated. Sorry if it's in the wrong section. Can someone move the thread? Thank you.[/QUOTE]
I had the same problem, bad chip, just keep the ROM you are currently running, if you try to flash some thing you will have a semi brick.I couldn't never solve that problem.
Sent from my HTC Glacier using xda premium
chapaj said:
I put PD15IMG.zip on the sdcard. HBOOT checks the file and prompts me to update. When I choose yes, each option shows Fail-PU.
Is there something I'm missing here? Any help is appreciated. Sorry if it's in the wrong section. Can someone move the thread? Thank you.
Click to expand...
Click to collapse
Fail-pu means dead chip. Sorry but your device is done.
Sent from my HTC Glacier using xda premium
coupetastic-droid said:
Fail-pu means dead chip. Sorry but your device is done.
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
not necessarily.. i recovered one of my MT4G's thats had this issue... Engineering bootloader is what saved my ass...OP, Did you flash the Eng bootloader when rooting your device??
That's the problem. I wasn't able to successfully flash a ROM so it's useless.
Sent from my PG86100 using XDA App
I rooted using a 1-click method I found here. I don't have the link in front of me. How can I check which one I have?
Sent from my PG86100 using XDA App
=/ I believe you should've flashed engineering bootloader before wiping your current ROM. Is your phone under warranty?

[Q] Question about Mytouch 4g that lost root

A month ago I rooted my Mytouch 4g and flashed Toasted Marshmellow with no problems. I wanted to go to Synthetic Nightmare's ICS rom since JB seemed a little too glitchy and used ROM Manager to do the flashing for me. However,when my phone booted back up, the white H-boot screen popped up instead of CWM. Instead of pulling the battery out, I accepted the update which brought my phone back to stock froyo. I still have s-off and my phone is no longer rooted. I tried to permroot and flashanother rom again today only for my phone to be stuck ont the Mytouch 4g screen.
I don't know if I should go back to s-on and try the process of s-off and permroot again?
Thoughts!
Have you tried pushing recovery back to your phone with adb? Or if u r stuck on the white logo screen u will have to use adb to communicate with your phone, to regain root? Someone? Possibly if u tried to reflash a rom then your boot.img may be different than the rom since you weren't rooted? I don't know, I'm just thinking out loud..brainstorming
Sent from my MyTouch 4G using xda premium
shellybell said:
A month ago I rooted my Mytouch 4g and flashed Toasted Marshmellow with no problems. I wanted to go to Synthetic Nightmare's ICS rom since JB seemed a little too glitchy and used ROM Manager to do the flashing for me. However,when my phone booted back up, the white H-boot screen popped up instead of CWM. Instead of pulling the battery out, I accepted the update which brought my phone back to stock froyo. I still have s-off and my phone is no longer rooted. I tried to permroot and flashanother rom again today only for my phone to be stuck ont the Mytouch 4g screen.
I don't know if I should go back to s-on and try the process of s-off and permroot again?
Thoughts!
Click to expand...
Click to collapse
Ok, push the pd15img.zip into bootloader and reset back to stock if you haven't already done so. Then do the gfree rooting method to gain Perma root.
Sent from my MyTouch 4G using xda app-developers app
THEindian said:
Ok, push the pd15img.zip into bootloader and reset back to stock if you haven't already done so. Then do the gfree rooting method to gain Perma root.
Sent from my MyTouch 4G using xda app-developers app
Click to expand...
Click to collapse
I'm able to push the pd15.img with no problems and was able to successfully root through visionary, but now it seems I can't flash any roms. I've tried numerous times only to get either stuck at the mytouch 4g screen and once it got an error and the installations was aborted. Everytime this happens, I have to repush pd15.img and re-root. It's been going on since yesterday and am so frustrated to the point I'm ready to give up.
I love having custom roms, but this is stupid!
Also, try using 4ext recovery instead of CWM. Maybe you will not get an error. Wipe data, cache & dalvik, the format everything except sdcard. Then install zip from sd (rom of your choice)
Sent from my MyTouch 4G using xda premium
shellybell said:
I'm able to push the pd15.img with no problems and was able to successfully root through visionary, but now it seems I can't flash any roms. I've tried numerous times only to get either stuck at the mytouch 4g screen and once it got an error and the installations was aborted. Everytime this happens, I have to repush pd15.img and re-root. It's been going on since yesterday and am so frustrated to the point I'm ready to give up.
I love having custom roms, but this is stupid!
Click to expand...
Click to collapse
Try sticking twrp recovery image on fastboot and see if that works
Sent from my MyTouch 4G using xda app-developers app
---------- Post added at 03:47 AM ---------- Previous post was at 03:47 AM ----------
Also, make sure you have busybox installed
Sent from my MyTouch 4G using xda app-developers app
jjbadd385 said:
Also, try using 4ext recovery instead of CWM. Maybe you will not get an error. Wipe data, cache & dalvik, the format everything except sdcard. Then install zip from sd (rom of your choice)
Sent from my MyTouch 4G using xda premium
Click to expand...
Click to collapse
Thank you, thank you, thank you, thank you. 4ext worked like a charm. You are freaking awesome!
Thank you to everyone else who responded to my question!
shellybell said:
Thank you, thank you, thank you, thank you. 4ext worked like a charm. You are freaking awesome!
Thank you to everyone else who responded to my question!
Click to expand...
Click to collapse
Yup that's why I recommend it its the best. Also take any pd15img.zip files on the root of your SD card and either move it into another folder or delete it completely to avoid any similar problems from happening.
Sent from my MyTouch 4G using xda app-developers app
Synthetic.Nightmare said:
Yup that's why I recommend it its the best. Also take any pd15img.zip files on the root of your SD card and either move it into another folder or delete it completely to avoid any similar problems from happening.
Sent from my MyTouch 4G using xda app-developers app
Click to expand...
Click to collapse
So far loving ICS. I didn't even think to delete the file, but will do that!
shellybell said:
Thank you, thank you, thank you, thank you. 4ext worked like a charm. You are freaking awesome!
Thank you to everyone else who responded to my question!
Click to expand...
Click to collapse
Any error in installing a rom I have ever heard of, 99% of the time has been from cwm recovery. I've used both, but I'd never use anything but 4ext now. Glad you're up & going again...
Sent from my MyTouch 4G using xda premium

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