Sprint TOS Changes Could Alienate Rooters - Epic 4G General

I have been told, (not blaming sprint employees, you guys didn't lie to or deceive anyone), and have participated in telling others that Sprint supports rooters. This change was a huge blow that was unexpected and I no longer consider Sprint as great of a carrier as I thought they were.
I got into an argument with another user over Sprint's official tolerance to users with rooted phones as posted on this site. The other user however pointed me to this website.
What's important is quoted here
SprintTOS said:
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/threatening/abusing/offending our employees or agents; (d) providing false or inaccurate information; (e) interfering with our operations; (f) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (g) breaching, failing to follow, or abusing the Agreement or Policies; (h) providing false, inaccurate, dated, or unverifiable identification or credit information or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications (for example, rooting the device); (j) failing to use our Services for an extended period of time; (k) failing to maintain an active Device in connection with our Services; or (l) if we believe the action protects our interests, any customer's interests, or our networks.
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Click to collapse
This is verbatim from the Terms of Service which take effect on 9/9/2011. This is the most disappointing thing I've read all week.
Edit: edited portion in which I appear to blame sprint employees. I appreciate you guys and I'm sorry it got worded that way. I have an issue with overreacting to bad news. I appreciate what you guys do for us.

Lol. They can but won't.
Sent from my Nexus S 4G using xda premium

Sucks but then... dunno

Overstew said:
Lol. They can but won't.
Sent from my Nexus S 4G using xda premium
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I don't know if they will or won't. The user I argued with said this was a recent change.
Edit: sorry to be so confrontational

I don't think they really care enough I think they might do it if you have something against them like hotspots hacks. I don't think just root would make them do this, there's been to many people going to stores and having root and them not caring
Sent from my SPH-D700 using Tapatalk

Wow... they'll just drive people straight to T-Mobile.
Sent from my HTC Glacier using xda premium

rulyskull said:
I don't think they really care enough I think they might do it if you have something against them like hotspots hacks. I don't think just root would make them do this, there's been to many people going to stores and having root and them not caring
Sent from my SPH-D700 using Tapatalk
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This change is recent and not in effect until 9/9/11. Who knows what the defacto situation will be in a month or two.
Sent from my SPH-D700 using Tapatalk

lynyrd65 said:
This change is recent and not in effect until 9/9/11. Who knows what the defacto situation will be in a month or two.
Sent from my SPH-D700 using Tapatalk
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Yeah true but they'll have alot of accounts closed and alot of them will. Just go to anouther carrier, like I would flash my epic to anouther one,so they would lose way to much money and might not do it. Also they might not care about devices theyleft behind like the good ol hero and soon to be epic and evo, so all we can do is call and text to see if it works lol
Sent from my SPH-D700 using Tapatalk

(m) You have red hair our favorite sports team lost last night (o) you just don't hang out with us as much as you used to.
They're just saying they can terminate for any reason, which I'm sure was always the case. They only listed things to cover their ass if anyone complains about it.
They aren't going to, not to mention every single rom I've ever installed comes with a laundry list of warnings/ramifications. Granted those are generally phone/warranty based, and not plan based, but it's fair to say we all realize we're not doing something our carriers would be overjoyed about.
Your only reason to be concerned here is that IF they terminate for some unlisted reason, like you download so much you're costing them money as a customer, they can cite "rooted phone" as "the" reason. (Or at least a "you can't complain" reason, since it was clearly listed. Ultimately they don't owe a reason at all.)
There's largely nothing to see here. My brother has an at&t phone. Rooted apps are hidden in the market, and side loading apps is disabled without root. Sprint isn't doing anything meaningful in the "anti-root" dept.

I'm sure that's in the old t&s also. Just cya wording.
Sent from my SPH-D700 using XDA App

If you aren't harming the network and are paying the bills I doubt they would cut you off.
Sent from my SPH-D700 using XDA App

Akagami said:
If you aren't harming the network and are paying the bills I doubt they would cut you off.
Sent from my SPH-D700 using XDA App
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I think you're right. I don't understand why they care since we own the dam phones anyways.
Sent from my MIUI powered Nexus S 4g using XDA Premium App

Akagami said:
If you aren't harming the network and are paying the bills I doubt they would cut you off.
Sent from my SPH-D700 using XDA App
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Even so, this official policy is unacceptable. Terminating insurance and warranties make sense. Terminating service is unnecessary and a stab in the back.
I remember when people used to say sprint would never terminate anyone for roaming. This was largely because until late last year and early this year they didn't. Guess what? They certainly do now. For rooting it's only a matter of time.
Sent from my SPH-D700 using Tapatalk

lynyrd65 said:
Even so, this official policy is unacceptable. Terminating insurance and warranties make sense. Terminating service is unnecessary and a stab in the back.
I remember when people used to say sprint would never terminate anyone for roaming. This was largely because until late last year and early this year they didn't. Guess what? They certainly do now. For rooting it's only a matter of time.
Sent from my SPH-D700 using Tapatalk
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Right, but if they do they do. They can tell you to take a hike for ANY reason, always could, always will be able to. Nothing actually changed here, in that regard.
Terminating service makes more sense than anything. The whole point of rooting is to use the phones in a manner Sprint didn't sign on for. Thousands of people using root access to bypass their paid service to tether your phone to wifi devices "hurts" them way more than the few bucks they're out for handing someone who's been paying insurance for a year and a half a refurb after bricking their devices. You're almost certainly going to do something that legitimately breaches the TOS before you do something that has any effect on the warranty. It's way more a trumped up, lame, get of of jail free, card on the insurance/warranty than it is the service. What does a busted camera button have to do with rooting?
Edit: Put it this way. I own a business, I draw attention to the fact that I can fire you for any reason, and I post a list of a few of the things you're not supposed to do. Personal calls, eating at your desk, playing games, etc. That ISN'T saying "I'm going to fire you for making a personal call." All it's saying is don't come crying about how we fired you because we didn't like your nationality, when you habitually violated rules I laid out.
I mean, honestly, I find it hard to believe you're outraged over a meaningless word change, which is tantamount to adding "Altering your device so it can literally steal from us" to a standing "We can tell you to scram for ANY reason" line.
Edit Again: And I'm sure someone somewhere will claim they were terminated JUST for rooting. That doesn't make it true, and it wouldn't mean it's going to start happening all over. We all know we're doing something we aren't supposed to be which, best case, Sprint looks the other way on. If they wanted to stop looking the other way, that's their prerogative. It's their network.
People aren't being kicked "for roaming" they're being kicked because they're almost never not roaming. In some cases because they moved, in other cases because they never should have been Sprint customers in the first place (and might have even misrepresented something to get the deal they wanted). This is a pretty well known clause.

If sprint booted rooters they would essentially lose I'm sure at least 50% of their current business, which might not be so great if they expect to make things like... idk... profit?
Sent from my SPH-D700 using Tapatalk

Zeinzu said:
If sprint booted rooters they would essentially lose I'm sure at least 50% of their current business, which might not be so great if they expect to make things like... idk... profit?
Sent from my SPH-D700 using Tapatalk
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Id say more like 15-20% and growing as awarness of root grows, that # might be inflated aswell, but I'm optimistic

Akagami said:
If you aren't harming the network and are paying the bills I doubt they would cut you off.
Sent from my SPH-D700 using XDA App
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This right here. The agreement is there as a "just in case" scenario. If you're tethering or using abnormal amounts of data, resulting in slowing neighbors using the same tower down, then this gives them the right to terminate your service. I'm sure they'll send you a note before jumping to conclusions, though.

I pull at least 15-20gb a month. And my second line is on pandora nearly 24/7. Never heard a peep from sprint about it.
Sent from my SPH-D700 using xda premium

I have a feeling what they're concerned about is the same thing the other carriers are concerned about. Rather than make us pay for tiered data, they make it known that if you sit at home using your phone as your only source of internet without paying the 30 bucks a month for hotspot service, downloading movies from netflix all day pulling down 500gb or so in a month, they'll check to see if you're rooted. There are a handful of people pulling down hundreds of gb of data from their phone without paying the fee, and that's just wildly unrealistic for just phone use, and takes bandwidth from the rest of us, slowing down speeds.

twyster said:
I have a feeling what they're concerned about is the same thing the other carriers are concerned about. Rather than make us pay for tiered data, they make it known that if you sit at home using your phone as your only source of internet without paying the 30 bucks a month for hotspot service, downloading movies from netflix all day pulling down 500gb or so in a month, they'll check to see if you're rooted. There are a handful of people pulling down hundreds of gb of data from their phone without paying the fee, and that's just wildly unrealistic for just phone use, and takes bandwidth from the rest of us, slowing down speeds.
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Why not just add the plan for tethering instead of termination? I know I only tether once in a blue moon and for me root is much more than just tethering. It's voodoo sound to make music clearer, it's roam control to get my calls through, it's titanium backup to backup and restore my data and above all it's my key to taking full control of what's rightfully mine.
There is a little secret many of you have forgotten.
Unauthorized tethering doesn't need root. PDAnet works on unrooted phones.
Sent from my SPH-D700 using Tapatalk

Related

Uh oh for all of us who root noooooooooooo

If true...
http://phandroid.com/2011/04/04/developer-troubled-times-ahead-for-anyone-who-roots/
Oh and where's the tags that the mods add in on My threads about my girl blowing everyone lol I'm still waiting haaaaa update there it is
Oh nooooooeeessss!!!
Sigh.
This really makes me want to just use a laptop for a phone now.
At least I can do what I want with my laptop's data connection.
WTF!??
10char
f***
OK, this is the kinda stuff where either Google needs to get its balls back and *****-slap the carriers, or the FCC needs to actually step in to protect customers.
Either way, it's bull****. Screw Verizon and every other carrier that does this.
this is me forgetting to thank you.
drmacinyasha said:
OK, this is the kinda stuff where either Google needs to get its balls back and *****-slap the carriers, or the FCC needs to actually step in to protect customers.
Either way, it's bull****. Screw Verizon and every other carrier that does this.
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+1
I will never buy a phone from a carrier that implements this crap
drmacinyasha said:
ok, this is the kinda stuff where either google needs to get its balls back and *****-slap the carriers, or the fcc needs to actually step in to protect customers.
Either way, it's bull****. Screw verizon and every other carrier that does this.
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+2788786886
I agree this is total B.S.
lost_man10002 said:
+1
I will never buy a phone from a carrier that implements this crap
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No one should, the consumers run this together we can boycott any carrier who does this dictatorship bull****, I pledge I will not support any carrier who does this.
I'd rather take my evo and flash to cricket
Sent from my PC36100 using XDA App
drmacinyasha said:
OK, this is the kinda stuff where either Google needs to get its balls back and *****-slap the carriers, or the FCC needs to actually step in to protect customers.
Either way, it's bull****. Screw Verizon and every other carrier that does this.
Click to expand...
Click to collapse
+1
This brought tears to my eyes.
Sent from my PC36100 using XDA Premium App
Eff that. I will not buy a phone like that... If I have to go back to dumbphones... Then so be it.
Sent from my PC36100 using XDA Premium App
It will never happen. The backlash would just be too much to handle.
And if manufacturers were to begin implementing these types of lockdowns, you know for a fact that they'll just be hacked around sooner or later.
Hello? We are discussing this on XDA... Home to undoubtedly the best group of white hat device hackers I've seen.
We all assume risk when rooting our devices and given the more open nature of Android, there's always the concern that some application will start stealing your data. It's a risk I'm willing to take and I'm sure most everyone else here as well.
mkhopper said:
It will never happen. The backlash would just be too much to handle.
And if manufacturers were to begin implementing these types of lockdowns, you know for a fact that they'll just be hacked around sooner or later.
Hello? We are discussing this on XDA... Home to undoubtedly the best group of white hat device hackers I've seen.
We all assume risk when rooting our devices and given the more open nature of Android, there's always the concern that some application will start stealing your data. It's a risk I'm willing to take and I'm sure most everyone else here as well.
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Here's the problem with what you stated, the percentage of users rooted compared to non rooted, well are not even close, if they did lock out every new phone with master keys that we would never be able to figure out, well it could happen. Even if they did lose every rooted users support financially, they would still have more than 95 percent of their profiT, that's my fear, it'll hurt but not if sprint, Verizon, etc pays the difference or that kind of sort of thing. For example to make it easy, say all rooted user cause 600,000 in lost profit for sprint that they could have potentially gained, well HTC goes hey well lock the device but we want the difference from the users like us who will not purchase the phone. Anyway that's my take on it, enlighten me with your guys thoughts
It may be time to dust off my Razr.
Carriers get smart, devs get smarter......lets not jump the gun and worry about this nonsense now. I will enjoy my rooted phone for now. If this does go down those of you saying you will go to "dumbphones" are full of it. Even if these phones are locked down tighter than a 17 year old girls tuna you will still use it. I see the future as phones will be so fast why would you need to root; I love to root, I've been rooting ALL my phones since g1 and the sole purpose was the speed my phone up. Dual core phone no root ehh who cares. I will NOT use a free phone just because these phones in the future will possibly be locked. One can only hope this security doesn't see light but if it does I'm sure we'll be ok.
iitreatedii said:
Here's the problem with what you stated, the percentage of users rooted compared to non rooted, well are not even close, if they did lock out every new phone with master keys that we would never be able to figure out, well it could happen. Even if they did lose every rooted users support financially, they would still have more than 95 percent of their profiT, that's my fear, it'll hurt but not if sprint, Verizon, etc pays the difference or that kind of sort of thing. For example to make it easy, say all rooted user cause 600,000 in lost profit for sprint that they could have potentially gained, well HTC goes hey well lock the device but we want the difference from the users like us who will not purchase the phone. Anyway that's my take on it, enlighten me with your guys thoughts
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I've heard the "rooted users are the extreme minority" comment countless times, and all logic says it really must be true.
However, when I go to the market, click apps, then all applications, then click top paid, 3 of the top 5 require root. As an honest question, are my market results tailored for my usage history or is that the same "top paid" list everyone sees? If it is indeed the same for everyone then it becomes much harder to quantify rooted users being in the minority.
Sent from my PC36100 using Tapatalk
dirkyd3rk said:
Carriers get smart, devs get smarter......lets not jump the gun and worry about this nonsense now. I will enjoy my rooted phone for now. If this does go down those of you saying you will go to "dumbphones" are full of it. Even if these phones are locked down tighter than a 17 year old girls tuna you will still use it. I see the future as phones will be so fast why would you need to root; I love to root, I've been rooting ALL my phones since g1 and the sole purpose was the speed my phone up. Dual core phone no root ehh who cares. I will NOT use a free phone just because these phones in the future will possibly be locked. One can only hope this security doesn't see light but if it does I'm sure we'll be ok.
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Completely agree about the smartphone part but do not about the master key part, it would take years like 75 - 100 if the key is properly secure for many and I mean many super computers to solve that algorithm...look at the droids, the only reason on a side note the ps3 master key was released was because the people who secured it messed up in the formula, and that still took 5 years..
the consequence would never be the same.

Move along. Nothing To See Here. Please Delete this thread.

*renamed title because some people are just dense*
IF and only IF you are CURRENTLY eligible for the $75 upgrade, the 12 month mark since your last registered upgrade, you can get your upgrade pushed to a full upgrade THROUGH ACCOUNT SERVICES ONLY.
How? Call in, tell whoever answers that you want to cancel, this will put your account at risk getting you to Account Services, and then tell them that you wanted to upgrade but you can't now and want to know if they can reset your upgrade eligibility.
Follow my instructions. If you are not yet eligible for $75, it WILL NOT WORK. Period. Not even if you are one day away, IT WILL NOT WORK. Can't be any clearer than that.
To clarify because some people are seriously dumb: This is an OFFER that Account services has for a LIMITED TIME for qualified customers. Qualified means 1) at risk AND (not or) 2) currently elig for $75. Both. Not either, it's both, that's the program rules.
Lol! Fail...
Sent from my PC36100 using XDA App
Um what
Sent from my HTC EVO
Retentions department won't even do this so I don't see why Acc Serv would.,
Pushed back a couple of more years.... smh
Sent from my PC36100 using XDA App
Sunsparc said:
Retentions department won't even do this so I don't see why Acc Serv would.,
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Acc Serv are the ones who do these kind of things.
and no I'm not teaching anyone how to scam Sprint cause that is what it is.
like i said, it didn't work for me anymore.
only did it cause i was 19 and didn't want to pay $600 for a phone. lol
Why don't you get a full unlimited plan with sprint (minutes and data) and pay that for three months. That should make you eligible for a full upgrade. Did this like in Jan so bout time the evo 3d comes out I could grab it. Sprint changed their upgrade policies but you have to fall in certain guidelines for you to be eligible to get a new phone at no cost every year. If you don't fall within those guidlines you only have to pay so much for the phone you want
Brought to you by the official AOSP "Rom Hopper". MIUI-CM7.1
You know. These scams are hilarious. I have been dealing with Sprint a few years now and you only get something done with the right person and the right words. Scamming and POSTING it on an open forum is just stupid. As big of a corporation these cell providers are do you not think they don't pay some poor soul to read around on forums? As fast as these things get posted they correct them.
I have a relative that works for Sprint and I have talked to them about these types of things. I'm not blowing smoke, they seriously read forums such as these to see what people are trying to pull off.
Now as for rooting thats a thing that 85% of people are doing. They know they can't stop it and they know that you can do certain things to a phone to make it not power up or constantly boot loop so if you got the TEP then they are gonna replace it. However if they catch on then your screwed.
With no disrespect I would seriously stop wasting your time posting this and attempt to get the 2 minutes of your life back spent reading these threads.
mdean1981 said:
You know. These scams are hilarious. I have been dealing with Sprint a few years now and you only get something done with the right person and the right words. Scamming and POSTING it on an open forum is just stupid. As big of a corporation these cell providers are do you not think they don't pay some poor soul to read around on forums? As fast as these things get posted they correct them.
I have a relative that works for Sprint and I have talked to them about these types of things. I'm not blowing smoke, they seriously read forums such as these to see what people are trying to pull off.
Now as for rooting thats a thing that 85% of people are doing. They know they can't stop it and they know that you can do certain things to a phone to make it not power up or constantly boot loop so if you got the TEP then they are gonna replace it. However if they catch on then your screwed.
With no disrespect I would seriously stop wasting your time posting this and attempt to get the 2 minutes of your life back spent reading these threads.
Click to expand...
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Well my post isn't a scam at all. I don't believe in screwing people out of ****. If I can't get it that means I don't need it at that particular time.
Brought to you by the official AOSP "Rom Hopper". MIUI-CM7.1
These kinds of things make my day. I know something you don't!
Sent from my spaceship!
Sunsparc said:
Retentions department won't even do this so I don't see why Acc Serv would.,
Click to expand...
Click to collapse
Retentions and account services are the same department.
Sent from my spaceship!
DirtyShroomz said:
These kinds of things make my day. I know something you don't!
Sent from my spaceship!
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I do too
Well I knew that I was just debating whether to post it or let these guys continue fighting. I decided on the latter, but then you came and ruined all the fun!
Sent from my PC36100 using Tapatalk
?????????? Why not just wait till your eligible or pay full price ?
if u want to bypass CS & go straight to retentions/account services, call 877-775-4886....I don't even waste my time w/ CS anymore unless it's something minor.
I had an issue where sprint claimed i signed up in 2007 when in fact i signed up in 2001, which would only get me a $75 upgrade ...after enough complaining they set both of the phones on my account up with 150 upgrades... Perhaps i should have pushed harder lol
.........at 8 am today someone poisons the coffee....do not drink the coffee. More instructions will follow.
Cordially,
Future Dwight
*sigh*.. this has been kinda known for a long time now.. along with the folks on the Sprint side..
very, very RARELY will you find and speak with an individual that you can attempt to scam your way into getting perks anymore.. mostly because of morons that can and have abused the system.
YMMV.. but for the most part.. stuff like this doesn't succeed often.. and i've seen people accidentally cancelling all the way.. losing their account... even when they had a grandfathered plan that they can now never go back to.
SquallLHeart said:
*sigh*.. this has been kinda known for a long time now.. along with the folks on the Sprint side..
very, very RARELY will you find and speak with an individual that you can attempt to scam your way into getting perks anymore.. mostly because of morons that can and have abused the system.
YMMV.. but for the most part.. stuff like this doesn't succeed often.. and i've seen people accidentally cancelling all the way.. losing their account... even when they had a grandfathered plan that they can now never go back to.
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How can you lose your account for a company that's nickel and diming you to death?
Sent from my PC36100 using XDA App
JUST2SUAVE said:
How can you lose your account for a company that's nickel and diming you to death?
Sent from my PC36100 using XDA App
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Whose nickle and diming? Not Sprint.
Sent from my spaceship!

[UPDATED: 5/10/12] Sprint's Policy on Handling Rooted Devices

Here is the official document outlining their methods and procedures for handling devices with suspicion of root.
oo reary ??
so basically it's a "please don't root, but if you do...umm...well please don't"?
Seems pretty inoffensive to me. But the stuff about "schoolmarming" a rooter is ridiculous. I'd like to believe that anyone smart enough to find out about and root doesn't need a talking-to. I also doubt that rooted customers take up much of a support center's time overall. Of course, Sprint employees including Korey AKA WDM may say something else about that.
DroidApprentice said:
Seems pretty inoffensive to me. But the stuff about "schoolmarming" a rooter is ridiculous. I'd like to believe that anyone smart enough to find out about and root doesn't need a talking-to. I also doubt that rooted customers take up much of a support center's time overall. Of course, Sprint employees including Korey AKA WDM may say something else about that.
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well, they don't want you to root for obvious reasons... tethering probably being the biggest one. Plus having to replaced bricked phones would be another. I can see their perspective... and instantly disregard it
Lol
Posted by Mr. Z's Epic 4G.
This is funny
Sent from my SPH-D700 using XDA Premium App
Appreciate the info but this does not seem to cover what it means if they open a ticket and note that the device is suspected of root. Now with this suspect of root does this then give them an out on replacing or repairing?
Again this is all coming from my experience of my local and only place to get service, threatening to blacklist my phone if he "suspected" root.
Here is the Emeryville, CA store number (510) 596-0930 Give them a call and ask if you can bring in your phone for repair if you have root. I bet you will get a "no"
CrippleB said:
Appreciate the info but this does not seem to cover what it means if they open a ticket and note that the device is suspected of root. Now with this suspect of root does this then give them an out on replacing or repairing?
Again this is all coming from my experience of my local and only place to get service, threatening to blacklist my phone if he "suspected" root.
Here is the Emeryville, CA store number (510) 596-0930 Give them a call and ask if you can bring in your phone for repair if you have root. I bet you will get a "no"
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Print this pdf out and show it to them. Tell them it came from ISC in the "Service and Repair" section. If they ask how you got it, tell them it doesn't matter and that it is your job to know these things.
Yes it is noted that your phone is rooted, but like it says if there is an issue with a phone that cannot be fixed that will Advance Exchange it. No matter what. Trust me. If you have a problem just PM me and then I'll call.
Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.
I wouldn't even walk into a Sprint store without having first used ODIN to get back to 100% stock. I don't want to give any Sprint tech/rep an excuse to play the blame game with my device/account.
nikon120 said:
I wouldn't even walk into a Sprint store without having first used ODIN to get back to 100% stock. I don't want to give any Sprint tech/rep an excuse to play the blame game with my device/account.
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For sure. My display went out and managed to Odin blind through download mode before going in for service.
tenaciousj said:
Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.
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Click to collapse
Who in their right mind would bring back a rooted phone expecting it to be covered/serviced. One with a working display for that matter.
You people are absolutely ridiculous.
I've been telling you all this for weeks now, and now korey posts one of the documents I was referring to, and you STILL choose to not only waste your time by going to stock, but making it harder for us to replicate and solve issues by not handing us the phone in the original environment when you found the issue. That can make it very hard at times to properly triage and repair a phone; think of it like forensics, a crime scene is only properly diagnosed when NOTHING IS TOUCHED.
So please, save me the frustration, and simply bring this doc in with you. And if they give you a hard time, tell them to look up the OTHER doc, the one that outlines which tier rooted phones fall in to (tier 2, btw, which dictates a $35 charge if you don't have TEP and free if you do. Which, hey, guess what, is the same ****ing tier as a nonrooted phone! Who would've thunk it!)
And to whoever says educating a customer is unneccessary because obviously they're smart enough blah blah blah...you're ignorant. Very very ignorant. Because no, I didn't get that customer that came in no less than SIX times with a bricked epic from just ATTEMPTING to root, actually ROOTED it for him, and flashed godamn srf, and yet still returned A SEVENTH ****ING TIME with a bricked epic. No, that definitely didn't happen. No way. There's just no way freaking way somebody who is interested in "hacking" their phone is actually an idiot. Nope.
Ridiculous
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
You people are absolutely ridiculous. "Oh! Well now that whosdaman said it!..." But that still isn't stopping you from being ignorant.
I've been telling you all this for weeks now, and now korey posts one of the documents I was referring to, and you STILL choose to not only waste your time by going to stock, but making it harder for us to replicate and solve issues by not handing us the phone in the original environment when you found the issue. That can make it very hard at times to properly triage and repair a phone; think of it like forensics, a crime scene is only properly diagnosed when NOTHING IS TOUCHED.
So please, save me the frustration, and simply bring this doc in with you. And if they give you a hard time, tell them to look up the OTHER doc, the one that outlines which tier rooted phones fall in to (tier 2, btw, which dictates a $35 charge if you don't have TEP and free if you do. Which, hey, guess what, is the same ****ing tier as a nonrooted phone! Who would've thunk it!)
And to whoever says educating a customer is unneccessary because obviously they're smart enough blah blah blah...you're ignorant. Very very ignorant. Because no, I didn't get that customer that came in no less than SIX times with a bricked epic from just ATTEMPTING to root, actually ROOTED it for him, and flashed godamn srf, and yet still returned A SEVENTH ****ING TIME with a bricked epic. No, that definitely didn't happen. No way. There's just no way freaking way somebody who is interested in "hacking" their phone is actually an idiot. Nope.
Ridiculous
Sent from my SPH-D700 using XDA Premium App
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Nice post.
Also .... am i the only one cracking up everytime i see one of those
"Siemens" ad on xda ?
tenaciousj said:
Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.
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My slider is loose, its extremely annoying is this anything fixable by them?
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ac16313 said:
My slider is loose, its extremely annoying is this anything fixable by them?
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If they have harvested parts, yes
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And allow me to reiterate, any trouble you get for a rooted device IN NO WAY IS A REFLECTION OF SPRINT. It is a reflection of the employee, and their laziness/ignorance/misconceptions. Fight them, because they are wrong.
Also, I cannot speak for 3rd party stores (your typical mall retailers). Not only do they sometimes operate under *slightly* different rules that I'm not privy to, but some of them frequently operate poorly and intentionally misguide you.
A classic and shockingly common example is sending us customers with liquid damage, telling them that we'll replace a liquid damaged phone for free if they complain enough.
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squshy 7 said:
If they have harvested parts, yes
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Would they charge? If so how much? I'm not on TEP.
Thanks.
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ac16313 said:
Would they charge? If so how much? I'm not on TEP.
Thanks.
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$35, but it is open enrollment this month so you can get tep added
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It could soon be illegal to root and mod any device!

Subject says it all... let me know what you think!
http://s4gru.spruz.com/pt/Will-it-s...ilbreak-or-MOD-your-personal-devices/blog.htm
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The funny thing is that is Apple is the one crying about it. I don't think it will affect us since Google is open source. And with the nexus line these phones are considered" developer phones" so I don't think it will affect the Android community.
Sent from my Nexus S 4G using xda premium
Screw apple. Now that steve jobs is gone, I hope they crumble as a company. He was the power source that brought them such big business and now they're crying about every little thing android does. Waaa waa cry us a river. Oh, and its illegal to do a lot of things. We'll keep doing them if it makes us feel good.
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Well i dont think it gonna pass and if it does who is gonna stop me from rooting/hacking my own sh*t..
It's useless to try and legally ban people from customizing the tech they own. If governments/corporations try, they'll fail and only harm themselves.
That would have to reverse the supreme court ruling that once purchased we can do what we want with our device. This was a suit for the PS3. Sony still had the right to deny services but could do no legal action on modded PS3s. The same will stand for our phones. The worst that could happen is a clause is added to our contracts giving the carrier the right to refuse service to rooted devices.
I Hope your wrong about the phone service
Still, being able to deny service would suck considering the only reason why I rooted my device to begin with was for the WiFi Hack. However, if any one out there know answer me this. How would sprint or another service provider figure out that your phone is rooted? From a noobs point of view I see no way of them finding out anything unless they sell you a phone that's bugged. But if you think about it for you window 7 users out there, windows gives the option to install a bug that determines if your windows is genuine but does not come preinstalled.
I really don't think it will effect us I been hacking before the bill passed an I will b if I don't get exstented, nothing changed really I don't think. I'm more worried about sopa
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Frostacious said:
Still, being able to deny service would suck considering the only reason why I rooted my device to begin with was for the WiFi Hack. However, if any one out there know answer me this. How would sprint or another service provider figure out that your phone is rooted? From a noobs point of view I see no way of them finding out anything unless they sell you a phone that's bugged. But if you think about it for you window 7 users out there, windows gives the option to install a bug that determines if your windows is genuine but does not come preinstalled.
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Google knows every app on your phone. If you have 1 app for rooted phones then you are probably rooted. Sprint can ping your phone and get the kernel, firmware and baseband you are running. If it doesn't show stock numbers, they know you are rooted.
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kennyglass123 said:
Google knows every app on your phone. If you have 1 app for rooted phones then you are probably rooted. Sprint can ping your phone and get the kernel, firmware and baseband you are running. If it doesn't show stock numbers, they know you are rooted.
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They don't care because half ifnot moe of the Android community is rooted, what's pathetic is there people who work for sprint and othr cariers are rooted. But then you have some assholes who think they know it all and don't care if you rooted your denied.
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txtmikhail said:
Well i dont think it gonna pass and if it does who is gonna stop me from rooting/hacking my own sh*t..
Click to expand...
Click to collapse
Assuming you can do it all on your own and don't require any outside information or collaboration then technically nobody will stop you or likely even know. However if this decision does expire and it becomes a potential crime then you will see a lot less innovation.
XxLostSoulxX said:
They don't care because half ifnot moe of the Android community is rooted, what's pathetic is there people who work for sprint and othr cariers are rooted. But then you have some assholes who think they know it all and don't care if you rooted your denied.
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If you're referring to the 'Android community' as the 'Android userbase' then I think you're WAY off. Not a chance 50% of the people with an Android phone are rooted. I mean, think of all the 40+ year olds that have android phones and hardly know how to use a touch screen, let alone anything about root. It may appear that way considering we're on this forum together or the friends you have, but I assure you, that number is probably much, much closer to 5-10% if that. Even that's a stretch. Doesn't android have like 300,000 activations per day going or something like that? There is no way half those people are rooting their phones.
Back on topic, the carrier can certainly check to see what's running on your phone as kenny (I think) posted previously. Also as stated above, I don't think this is anything to worry about as there has already been a precendent set about making it illegal. Carriers denying service to your handset knowing it's rooted is another topic though.
See, I remember when competition was about innovation, and if you wanted to keep yourself in business, the best way was to make something revolutionary. If Apple wants to keep itself in business, at least in the mobile market where they make the majority of income, they need to out innovate Android. Naysaying, and saying this is infringing on something, is not innovation. I mean the lockscreen is one thing that gets me, on Google it goes two ways, Google INNOVATED better then Apple, yet that is what they sue them for. Really?
hayzooos said:
If you're referring to the 'Android community' as the 'Android userbase' then I think you're WAY off. Not a chance 50% of the people with an Android phone are rooted.
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Click to collapse
I fully agree. While all 4 of my Android phones are rooted, over the couple dozen people I know that have Androids, only 1 other person has rooted their phone.
Well this sucks..... if of course it passes anyways
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saramon said:
See, I remember when competition was about innovation, and if you wanted to keep yourself in business, the best way was to make something revolutionary. If Apple wants to keep itself in business, at least in the mobile market where they make the majority of income, they need to out innovate Android. Naysaying, and saying this is infringing on something, is not innovation. I mean the lockscreen is one thing that gets me, on Google it goes two ways, Google INNOVATED better then Apple, yet that is what they sue them for. Really?
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Its sad how true this is. Before apple would just do their own thing, creating their products like the Ipod, not caring about what other MP3 devises may be out there. They just made it better. Now they get upset that the idea they stole has been modified and used by google... give me a F* break. end rant
txtmikhail said:
Well i dont think it gonna pass and if it does who is gonna stop me from rooting/hacking my own sh*t..
Click to expand...
Click to collapse
Your comment makes sense none.
There's nothing to pass. This is about an existing law/exemption permitting smartphone hacking to expire.
Personally, I could care less. Samsung isn't going to sue us (though Sprint could), and Samsung already has open bootloaders.
The folks that should be worried are iPhone hackers. Apple will sue them into oblivion, and shoot themselves in the process.
I dont think they would go after the users, but they would go after source of information. Eitherway i dont like it. our devices we buy, should be for us to do as we please. i dont like restrictions, goverment should focus on other things more important than to stop innovation for the sake of companies profit. And companies should concentrate on putting quality products out there.
Fantastic.Ergo said:
I dont think they would go after the users, but they would go after source of information. Eitherway i dont like it. our devices we buy, should be for us to do as we please. i dont like restrictions, goverment should focus on other things more important than to stop innovation for the sake of companies profit. And companies should concentrate on putting quality products out there.
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Agree 100%! Once you buy a device it is yours to do what you please with it! If you want to risk bricking it or voiding the warranty, that should be your prerogative and nobody should be able to tell you otherwise! No matter if its a windows phone, iphone, or android you should be able to do as you please once you own the device...
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if i can buy a phone and smash it to the ground into a million little pieces just because, with no repercussion, i should be able to mod the software with out any problems as well.

!!! Exemption Legalizing Rooting And Jailbreaking Will Expire SOON !!!

Exemption Legalizing Rooting And Jailbreaking Will Expire, Let’s Petition To Renew It!
Saw THIS article in the XDA portal. I thought it would be in everybody's best interest to check it out. Basically is that the exemption that allows us to legally Root, modify, Hack, or whatever ours phones is going to be Expire SOON. If we don't act it could quite possibly become illegal to Root your own phone. So guys I really think you should check the links out. I believe the deadline is Feb. 10th. Come on guys protect your rights.
Exemption Legalizing Rooting And Jailbreaking Will Expire, Let’s Petition To Renew It!
Submit a comment to the US Copyright Office
SIGN THE PETITION
If that kind of crap passes we all just need to boycott the big boys. That's just a bunch of bulls**t.
Like I've said before. If we don't stand up and be counted, they will slowly take all our rights.
If android is open source then we should be okay if the law passes? I can see it affecting apple which I don't care cause I will never own one of there products
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YoungCorruptionV2.0 said:
If android is open source then we should be okay if the law passes? I can see it affecting apple which I don't care cause I will never own one of there products
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Android (A.O.S.P.) may be open source but sense, motoblur, touchwiz, and any other manufacturers ui are all closed source builds... If those companies want to be dicks they can say we are messing with copyrights...
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This is why I hate the united states government I mean really we should stand against them, they don't own us or anything we buy, I hate the fact that the ONLY reason we have a "free country" is they can't touch amendment #2 and I think its about time we take our country back, the government does absolutely nothing but screw us....I could go on all day about that things I literally hate about our government and the funny thing is I can't think of one thing I appreciate from them...and im going to stop it at that....I hope one big ass mistake amaerica reads this too, he knows who he is
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Oh geez, first sopa and now this bs. Honestly I don't care anymore. People were unlocking all types of phones (not just smartphones) before all of this even became legal. There were various hacking sites and guides that never got shut down...people never got arrested ect. They can't stop people from doing whatever the f*** they want to their own phones plain and simple. They can try but I don't think they'll get too far especially now that it's already been exempt once.
sparksco said:
Oh geez, first sopa and now this bs. Honestly I don't care anymore. People were unlocking all types of phones (not just smartphones) before all of this even became legal. There were various hacking sites and guides that never got shut down...people never got arrested ect. They can't stop people from doing whatever the f*** they want to their own phones plain and simple. They can try but I don't think they'll get too far especially now that it's already been exempt once.
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Technically, if you didnt outright buy the device, you are "renting" it... I hate to say it but if you look at your T.O.S. it's in there... Kinda sucks, but... What sprint doesnt know, wont hurt sprint...
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Yes but if you read the Bill Proposel in one of the links. They actually mean all phones. Which is kind of like telling you, that you can only paint the inside of your house White. Regardless if it's yours or not.
drob311 said:
Technically, if you didnt outright buy the device, you are "renting" it... I hate to say it but if you look at your T.O.S. it's in there... Kinda sucks, but... What sprint doesnt know, wont hurt sprint...
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Yeah, I remember the G1 days when a lot of people weren't use to rooting phones and the methods were a lot more difficult such as flashing your eng hboot in a crapy recovery. The brick risk was a lot higher then it is now and easier for people to turn their phones into a paperweight lol. Now days it seems a lot easier to root and if you have some issues to just unroot everything back to stock and your still covered in your T.O.S.
I can still remember when the FCC would not allow retailers to sell phones. They could only be rented from the phone company, and were those clunky square units with the front number pad (or rotary in some cases). Things really have not changed.
PS Before making your jokes about how old I must be, this really was not that long ago (I am younger than 35).
cloverdale said:
I can still remember when the FCC would not allow retailers to sell phones. They could only be rented from the phone company, and were those clunky square units with the front number pad (or rotary in some cases). Things really have not changed.
PS Before making your jokes about how old I must be, this really was not that long ago (I am younger than 35).
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Click to collapse
Im with ya... The nokia 910 was one of those old school phones, or what about the 6 inch thick moto flip phones (my very first cell phone ) I remember with the moto there wasn't even text messaging...
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all of the current legislation surounding the tech industry is crap lately. at least SOPA is done with (for now)
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Well bottom line is we either speak, or get swept under the carpet.
TEAM MiK
Mik Roms Since 3/13/11

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