Database Users

Manufacturing Imperfections (Sketchy Build Quality)

Alright, so right off the bat I just want to say that this isn't a doom and gloom thread (I hope), but it's an issue I wanted to ask you guys about since I'm on my 2nd phone now and I've had cosmetic issues with both. I want to love my phone, I just want one that won't give me problems first! I will post pictures soon, to show you guys what I'm about to describe below.
Both phones have had minor (but very annoying) imperfections involving the casing. My first phone was the most problematic. First off, the battery cover did not sit flush. I did not realize how much of a difference this made in terms of build quality until I got my second phone. My 1rst phone would creak and click when pressure was applied to the back and it just did not seem like a very sturdy device. This was not the case with the second phone (which had a back cover that fit perfectly) as there was no creaking or clicking, it felt rock solid just like its supposed to. Also, there was a small chip and discolouration of the teflon coating on the bottom left front face of the first phone. Again, nothing major but still not something that I was not pleased about given the price of the phone.
Unrelated but my first phone also had the purple tint issue which is the main reason I returned it and bought a new one (I couldn't outright swap because I don't live in the US). My second phone came in and luckily it did not have the tint issue. All I can say is WOW, what a difference it makes having a proper screen!! The black colours actually look crisp and dark, and there is absolutely no tint at low brightness.
So the screen was good. I checked the bottom left hand to see for any issues with the teflon, and there were none. I checked the backplate and like I mentioned earlier, it was perfectly flush. So far so good BUT.. again there were some cosmetic issues! Along the left side of the phone there was a tiny chip and some of the grey finish was off. Also, on the back, the bottom teflon piece did not sit flush with the rest of the device.
Once again, these are minor yet annoying things (but who knows, maybe I just have OCD!). The big issue from the first phone was the screen and the creaking, both of which are resolved with the second device, but I'm i'm contemplating whether I should return this one as well to go for one that is "perfectly built".. I mean, if this phone was store bought I would have no hesitation. I would just go there and make them open the boxes until I found a device that had no imperfections.. But it's just a real hassle having to continually ship my old device back, purchase a new one (while waiting two weeks to get credited back my $600 for the first device), and waiting for it to arrive. I also don't want to risk getting another phone with the purple tint issue..
Sorry for the long winded post, but basically what I wanted to ask was do you guys have any manufacturing imperfections with your phones??. I'm not talking about faulty screens or weak antennas, but actually design or cosmetic flaws. Do you guys have any and have you learned to just accept them or have you returned your devices and successfully gotten the "perfect" device.
Thanks, and hopefully I can get some pics up soon. Feel free to post your own so we can compare!

I got mine for free at this year's Barcelona MWC and luckyly i've had no issues whatsoever regarding hardware or aesthetics. An I say luckyly because obviously if I haven't bought it and I don't live in the US I would most definitely not get it replaced.

jasrups said:
Sorry for the long winded post, but basically what I wanted to ask was do you guys have any manufacturing imperfections with your phones??. I'm not talking about faulty screens or weak antennas, but actually design or cosmetic flaws. Do you guys have any and have you learned to just accept them or have you returned your devices and successfully gotten the "perfect" device.
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So which are you really looking for? Manufacturing defects or design flaws?
Are you looking for functional defects or cosmetic only defects?
Are you look for process-gone-completely-wrong defects or are you looking for minor imperfections resultant of process variation?
It is certainly possible to have a bad screen or a bad antenna as a manufacturing defect. There is also minor variation in any manufacturing process - this is normal. The trick is to keep the variation controlled well enough that the process consistently produces acceptable quality product. Note: No manufacturing process produces perfect parts, and minor imperfections are not necessarily defects. Normally, a design flaw impacts manufacturing quality only if the design requirements are too stringent for manufacturing capability.
I know you started out saying you did not want yet another thread bagging on the N1, but without clearer objectives, you've left it wide open for just that.

Mmm I love the build quality, it's very rigid and solid.
There is one imperfection that I noticed like 3 weeks of constant use.. The bottom piece, the one with "htc" on it, is a little bit more raised on one side (in comparison to the silver band on the back) than the other side. I'm talking 0.5mm difference that you can't see, only feel when comparing.
I'm writing that off as absolutely negligible and too tiny to even think about.

DarkDvr said:
Mmm I love the build quality, it's very rigid and solid.
There is one imperfection that I noticed like 3 weeks of constant use.. The bottom piece, the one with "htc" on it, is a little bit more raised on one side (in comparison to the silver band on the back) than the other side. I'm talking 0.5mm difference that you can't see, only feel when comparing.
I'm writing that off as absolutely negligible and too tiny to even think about.
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Same here. I thought about popping it off (it's just retained by a couple of clips) and attempting to re-seat it, but I see no problem with it. It's not like the 2nd batch of the iPhone 3G, where there was 1mm gaps between the plastic back and chrome bezel. I'm shocked no news blog picked up on that, it was fairly widespread.

ATnTdude said:
Same here. I thought about popping it off (it's just retained by a couple of clips) and attempting to re-seat it, but I see no problem with it. It's not like the 2nd batch of the iPhone 3G, where there was 1mm gaps between the plastic back and chrome bezel. I'm shocked no news blog picked up on that, it was fairly widespread.
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Well it's the almighty apple, they don't wanna disappoint their readers that the calculator that they paid $500 for is also cheaply built.

I have a question that (um..) kinda relates to this. I'm having a hard timing saying this so bare with me. You know when technology is first released that is has alot of problems and bugs but overtime it seems that the problems die down because the companies that produce the phones (xboxs, iphones, ps3, etcs) get smarter and make things differently or better...
Well my contract with t-mobile is up in 46 days and I was planning on getting a nexus one. I don't plan on getting it engraved. My question is that do you think my phone will be made when I order it or do you believe its been sitting in a warehouse since March 26th (guess) just waiting for somebody to place a call? I've seen those cool "making of nexus one" videos on youtube and figured i'd ask you guys. Thanks to whoever answers.

yup, i have similar issues. i initially thought they actually shipped a refurb unit to me. turns out i'm not the only one. now i'm not that worried

attn1 said:
So which are you really looking for? Manufacturing defects or design flaws?
Are you looking for functional defects or cosmetic only defects?
Are you look for process-gone-completely-wrong defects or are you looking for minor imperfections resultant of process variation?
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Click to collapse
attn1, I could have been more clear in my last statement, 'design flaw' was a vague term. I meant cosmetic only defects and minor imperfections as a result of process variation. I know that with any product that is mass produced on an assembly line you will get variation from device to device. This thread wasn't meant to bash this variation but just to compare what other people have experienced with their phones.
Like I said, my first phone was awful, it had both functional and aesthetic problems. My second phone seems to be fully functional but still has a few (albeit minor) aesthetic imperfections. I must say though, I got my Brando Gel case in today and it looks great on the phone! It covers up the unevenness on the bottom teflon piece as well as the blemish on the left side of the phone very nicely.

My nexus came with a scratch or bubble on the inside of the screens glass. They told me i'd get a refurb in exchange(even though it's about a week old), I told them i'd think about it. Think i'll be calling back and demanding a brand new device.

ihearttreo said:
My nexus came with a scratch or bubble on the inside of the screens glass. They told me i'd get a refurb in exchange(even though it's about a week old), I told them i'd think about it. Think i'll be calling back and demanding a brand new device.
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That kinda scares me because I'm picking up a nexus one in 46 days (contract with t-mobile will be up then) and I dont want something like that to happen to me. I'll keep my fingers crossed. I would demand a new one too

Have had no issues with mine until yesterday when the trackball stopped scrolling left. Refurb sans engraving rolling in tomorrow. All told still much better quality then my G1 or Blackberry.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

No tint nothing amiss as far as build quality that I can notice. This is the best built (visually and as far as any creakiness or such) phone I have ever owned and the first one I have had without any perceptible flaws out of the gate.

OK! So to all of you who has a Nexus One with cosmetic imperfections on the BOTTOM plastic piece on the BACK, with the labeled HTC, i may have a cure for you.
So, with me I HAD a slight imperfection on the right side, about a 1mm gap. It was annoying and I have some slight OCD (used to be worse). One day last week or so, that part of my phone became VERY hot, probably 101-105℉. While that plastic was hot, it was a little bit bendable. I used a rather large amount of force, and over about three times of doing this, the plastic is flush with the metal, and the rest of the phone.
So try that if you're super partial to your device like me. Or if you dont wanna deal with HTC, like me.
ZachTM

"refurbished" sounds bad but really its a more taken care of device isn't it? It's been tested to a further degree so its more likely to come without flaws perhaps or am I reaching?

DMaverick50 said:
"refurbished" sounds bad but really its a more taken care of device isn't it? It's been tested to a further degree so its more likely to come without flaws perhaps or am I reaching?
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no. you're reaching high... its been refunded and fixed.. haha
so you are using someone else's phone who now owns probably a new device. brand new is the way to go, especially if your device is a week old...

>>> Build Quality - The Good, Bad, Ugly <<<

Good : Well i love the new tablet and in hand its light and a pleasure to use, the Plastic back is nice in hand and not slippery and visually this tablet is great. But ...........
Bad and Ugly : Here's my issue with the new Samsung Galaxy Tab 10.1
What is happening and i can see this being a big problem down the road of use is that when i hold the Tab with my left hand in portrait with the dock connector on my palm of the left hand, the thin piece of the housing is getting bent and pulled away from the glass and over time i see this getting stretched out. i think Samsung should have built the aluminum edging more webbing in the glass to keep that delicate piece from being so flexible and flimsy.
Anyone else having/noticing this issue or any other flaws, defects ????
Here's a few pics of what i am mentioning :
http://imageshack.us/photo/my-images/204/img0528y.jpg
http://imageshack.us/photo/my-images/34/img0529ze.jpg
http://imageshack.us/photo/my-images/854/img0534n.jpg

Damn, and here I was pondering returning my Transformer for a better build quality Samsung. Shootz!
I still may do it though since I never use portrait mode and for the most part it will be on a stand, but still, it sucks to see that.

You must have a 10.1v
I have the Google i/o edition and the side looks different than your with regard to the placement of those round hole covers on either side in relation to the curve.
I think that on the i/o (hopefully it will be the same as the 10.1) it has resolved that issue. I am trying to hold it as you are mentioning and I see no movement whatsoever. even if i try to pry at it, it is super solid.
is your a 10.1v?
R

^^ No mines the 10.1

H0CKEY said:
^^ No mines the 10.1
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Same as the previous poster my LE from I/O does not look like that either. So what 10.1 do you have?

cosimoss said:
Same as the previous poster my LE from I/O does not look like that either. So what 10.1 do you have?
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mines from San Fran USA - Dev Conference , its the white back Limited Edition

Everyone needs to specify details regarding there unit if they have one. It is clear that the limited edition/early release galaxy tabs are not identically the same as the one yet to be released.

thats really strange, your tablet looks way different than mine which also came from the recent i/o event.
picture attached...
it would seem there were multiple version of the same device if you have the limited edition white backed then...
anyone else? which do you have?
R

im trying to re-create your picture to make sure its not an optical illusion, but your bottom half of the silver bezel looks so angular/curved compared to mine which as you can see from the picture above is much less curved. Espeically noticeable with the small round hole covers on either end of the connector, mine are not very curves, yours seemvery curved and angular.
???
R

three weeks left and still so many questions and so little definitive answers! oh the humanity
Sent from my HTC Vision using XDA App

RTessi said:
thats really strange, your tablet looks way different than mine which also came from the recent i/o event.
picture attached...
it would seem there were multiple version of the same device if you have the limited edition white backed then...
anyone else? which do you have?
R
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Click to collapse
No mine looks the same from that angle , here's a pic
http://imageshack.us/photo/my-images/84/img0535cj.jpg/

I don't understand - are you using it while something is plugged into the dock connector, or is just from normal use? Maybe you are just holding it wrong?

normal use , i take very good care of my toys hahaha
And no i don't have it plugged in when using it
if you hold it left handed its normal i find that the palm and strong of the thumb seem to put stress on the thin strip of aluminum and slightly pulls it away from the glass since on mine the thin strip is not any thicker under the glass as what i can see visually. so its seems to be a weak point of the aluminum bezel

Bummer i wonder if a port plug would help.
Sent from my Xoom using XDA Premium App

I am not experiencing that same problem, but the glass in one of the corners does appear to be pealing up. Link below. Hoping that this is as far as it raises, but who knows... I talked to the Samsung guy at Google I/O and had my first device replaced for a similar issue I noticed there, and he said this first batch was made by hand in a bit of a rush so that they would be available for us googlers. I expect that the automated and machine driven build process for the production units will have more consistent quality.
http://imageshack.us/photo/my-images/854/imag0206a.jpg/

brianwilcox said:
I am not experiencing that same problem, but the glass in one of the corners does appear to be pealing up. Link below. Hoping that this is as far as it raises, but who knows... I talked to the Samsung guy at Google I/O and had my first device replaced for a similar issue I noticed there, and he said this first batch was made by hand in a bit of a rush so that they would be available for us googlers. I expect that the automated and machine driven build process for the production units will have more consistent quality.
http://imageshack.us/photo/my-images/854/imag0206a.jpg/
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Harsh that looks bad. I think the quality of the aluminum bezel is to thin and over time with alot of use our holding styles will cause these kind of issues.

H0CKEY said:
Harsh that looks bad. I think the quality of the aluminum bezel is to thin and over time with alot of use our holding styles will cause these kind of issues.
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Just got off the phone with Samsung about this issue. They will allow me to send the unit to them for repair/replacement. Im just a little worried about going through the whole process only to find that they will send me back a unit with similar or worse build quality issues... Anyone else noticing problems with the screen raising up? Might just stick with what I have for fear of winding up with an even worse unit. Really was starting to fall in love with this thing.

brianwilcox said:
Just got off the phone with Samsung about this issue. They will allow me to send the unit to them for repair/replacement. Im just a little worried about going through the whole process only to find that they will send me back a unit with similar or worse build quality issues... Anyone else noticing problems with the screen raising up? Might just stick with what I have for fear of winding up with an even worse unit. Really was starting to fall in love with this thing.
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I'm getting the same thing. Mine was this way out of the box at the conference, and with the plastic back pulling back, it looked like the tablet was warped. I popped it back into place and it looked good so I didn't say anything to anyone at the conference about it. I probably should have though, because now the screen is separating from the housing again in those two corners.
I stupidly threw away the blue card they gave at I/O that had the contact info for Samsung, who did you talk to about getting it repaired?

Not exactly getting a warm fuzzy feeling from this thread. I pre-ordered online. Starting to think I might want to cancel that and just wait for it at Best Buy, if even the Samsung tablets are having build quality issues.

Oh no. I was afraid these reports would begin to surface on the 10.1. Some of these issues described Ive seen in the 10.1v as well, although my biggest gripe with these is the severe backlight bleeding. I have now exchanged this device with Vodafone AU twice and seen a total of 6 units and all have had backlight bleeding and inconsistent build quality.
With the first unit I received both right corners of the screen were popping out over the bezel a little. I believed it to be a problem with the adhesive used, because if you were to put pressure on the corner it would hold for a second then release, and you could hear the "sticky" sound as the adhesive separated.
All the units I've sampled though have had really shocking problems with backlight bleeding/leakage. If you're someone who planned to watch movies on this tablet in dimly lit rooms, you could find this distracting. I do. Its a shame really because I otherwise like the quality of the display, and both 10.1 models are nicely designed and nice to hold. In a lot of ways I prefer the feel of the 10.1v over the iPad 2. Too bad though that the build quality is questionable across the range of what is now 3 different variants of the 10.1 that Samsung has produced. What's the deal Samy?!
I'm not sure what I'm going to do yet but most likely I'll return this 10.1v to Vodafail for a refund and wait it out for the 8.9. Perhaps I'll have better luck then?
Sent from my GT-P7100 using XDA Premium App

Dust under screen

So I have a few specs of dust under my screen. One makes the screen look like it has a dead pixel. I called Samsung and they want me to mail it in. Pry 7 day turnaround. I bought it out of town which is s five hour round trip so an exchange is possible.
I have an ipad 2 so I would only be having small withdrawals from my tab.
Should I go ahead and send it in and hope for the best or plan a road trip. I'm leaning towards shipping it as they are paying both ways. So zero cost.
Anyone else have dust and what would you do.
Sent from my ADR6400L using XDA App

Got the same on my white galaxy tab 10.1 that I bought at Best Buy two days ago (maybe part of the initial Google I/O limited edition batch?).
I see four particles of dust but only when there is direct light over the screen. Thinking about exchanging it.
A curiosity, is your tab the white or metallic gray model?
Thanks!

Had 8 specs of dust under the screen towards the top right... made me so angry I returned it and plan on waiting for a better quality tab

I had one speck and planning to return it at BB. I got the white 16GB one. I'm afraid that the replacement will have more.
Sent from my GT-P7510 using XDA Premium App

Are they visible under any conditions or only under certain conditions (e.g. direct sun light over the screen)?

I had this issue with 2 tabs, including the one I currently have. I saw it, exchanged it at best buy, and the new one has it too. I'm waiting for them to get a new shipment to exchange it again.
Silver 32g
The dust is visible from all angles, even when the screen is off.

I'm waiting on an exchange unit from compusa because my first tab had slight light bleed, specs of dust, and liquid-looking blotches under the screen only visible under direct sunlight. It also had some type of big, weird, dusty looking spot under the screen. when I first noticed the light bleed i was ok with it but after i noticed the other issues i decided to return it. I'm afraid the exchange unit will have these issues so I believe I should have sent it in to Samsung. It probably would have taken longer but atleast they'd make sure I received a tablet without these screen issues... probably lol but who knows?

I didn't take the dust under the screen thing that seriously, until today when I used my tab under some bright lights and noticed a glaring white piece of dust in one corner of the screen. Highly reflective on a black background and relatively noticeable. I'm really pretty amazed. I'm still within my Best Buy return window, and will probably bring it back tomorrow.
I'm curious, for those who returned it to Best Buy, did you tell them the true reason you were returning it and did they give you any trouble? Or did you simply say you weren't happy with it?
For those who exchanged, did any of you ultimately get a perfect unit?
Not sure if I should accept a single piece of dust in the far corner of the screen, or gamble on getting a perfect screen on the next try. Won't be much of an improvement if the next screen ends up having 8 pieces of dust and a couple of dead pixels.
Edit: Just got curious and took out a penlight. Found two more central pieces of dust under the screen. Best advice to new GTAB 10.1 owners - never look too closely at your screen. You might not be happy with what you find!

just made up some BS about other issues you have with the tablet.

dazz87 said:
just made up some BS about other issues you have with the tablet.
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Click to collapse
Yup, thats what I usually do if I have a dead pixel. Not worth aruging with the salesperson about whether its a "Significant Defect". Was just wondering what Best Buys current attitude toward these things was.
Edit: Just did the next obviously necessary thing: ran the penlight over my XOOM screen. Found extremely small pinhead size specs in a few places which seem to be parts of the screen surface with slightly greater reflectance, but nothing that appears to be dust. So, the much criticized XOOM screen seems to be dust and dead pixel free, at least in my case.

Mistery solved
I returned my Galaxy Tab to Best Buy for a replacement. I opened the new box crossing the fingers and ... the new tab was flawless! Zero dust anywhere!
Two days later I noticed two specs of dust under the screen. Hmm, I thought I did a pretty accurate inspection... I checked it very carefully again. Only two very small specs of dust: one on the right and one on the left side of the screen.
Today I check again and I can count eight specs of dust!
Is it possible they enter from outside?
I checked for possible gaps between the glass screen and the plastic case and I found a gap all around the edges of the glass screen. Not large but I can stick a sheet of paper in it.
Another possible explanation is that dust enters from the speaker grills and the connector socket. The position of the specs of dust is close to them. I think that the latter is the most probable cause.
Anyway, it is a fact that this is not dust that was trapped during the build process, this is dust that entered the tab in the 4 days that I used it. This means that the dust will keep accumulating: if I got eight specs of dust in 4 days I can imagine what I can get in a year!
This one goes back to Bets Buy too and this time for a refund.
It is really a pity, I really liked this tab!

Digital Man said:
Yup, thats what I usually do if I have a dead pixel. Not worth aruging with the salesperson about whether its a "Significant Defect". Was just wondering what Best Buys current attitude toward these things was.
Edit: Just did the next obviously necessary thing: ran the penlight over my XOOM screen. Found extremely small pinhead size specs in a few places which seem to be parts of the screen surface with slightly greater reflectance, but nothing that appears to be dust. So, the much criticized XOOM screen seems to be dust and dead pixel free, at least in my case.
Click to expand...
Click to collapse
Unfortunately the screen is still quite horrible.
Sent from my GT-P7510 using XDA Premium App

I returned my tab to Best Buy (2nd return, first was because of lcd defect [rainbow sheen]) the second one I got was a white one that had dust under the screen. Looking over their return policy there is nothing other than the standard "we reserve the right to refuse any return/exchange" disclaimer. Those of us experiencing these issues, please do the rest of us a huge favor when returning your tablets, don't lie or misrepresent your reason for return. Be honest with the person handling the return, thereis no valid reason that they should deny it. Hopefully Best Buy will clue in with the amount of charge backs they're hopefully going to have to do in the near future.
The only thing that really pisses me off in regards to the whole situation is that none of the tabs the have left have unlocked bootloaders. It's almost insulting that the first 5 that samsung shipped for release day and none of the secondary shipments do.

Except that best buy is now requiring valid id for returns because they are tracking what people exchange for some reason. Eventually they will stop you is my guess but who knows. Just be careful.

Well along with dust under my screen...somehow a small bug got under there too.
This is very frustrating...
Sorry for the crappy quality
http://www.youtube.com/watch?v=IX78fhbuRfg

Just received my third tab..
First one had minimal dust specs and screen separation, se ond one had fingerprint like smudges and dust particles under the screen and screen seemed loose, my third one has a tighter screen and only 1 dust particle...
I think i will just keep this one...
Sent from my GT-P7510 using XDA Premium App

I have 1 speck of dust; unfortunately it is half way down the luminous battery icon so very easy to spot if you want to find it. I noticed it right away and haven't had any new pieces since then (2 weeks). Mines is the black 16gb UK one.
If it had not have been over the battery I would never have seen it and it does seem to be moving slightly so I am hopeful it will one day hit the black status bar and disappear. It depends where these things are as to whether they are annoying; personally, I get the odd speck in my eyes every now and again and you don't notice it after a week or so. The advice not to go looking for them is very good - you may well not like what you find but also it's not the end of the world if the device functions. The first scratch anywhere is the worse on any device but after that you realise it is no biggie. My ipod has a giant crack in the screen so it could be a lot worse.

I went through two 32GB at Best Buy both with horrible (5+) pieces of dust under the screen. The second one had like a piece of string or something a couple mm long under it. Third unit appears completely flawless (for now) and I am quite satisfied.

Is anybody using any kind of case? Or just naked?
Sent from my GT-P7510 using XDA Premium App

Using the book case from samsung.
Sent from my GT-I9100 using XDA App

[Poll] 10.1 Retail Build quality survey, please participate ...

Dear Galaxy Tab 10.1 (RETAIL) owners,
Please if you can participate on this survey.
Retail means the one you bought at NY June 8th and/or after June 17th.
If you have exchanged one, let us know what was the problem?
Hardware issue like screen bleed, cracking speaker noise, wi-fi issue, etc ...
Or probably functionality issue like bricked, boot loop, etc ...
With this poll, we could get a rough picture about how well the manufacture / production of Samsung Galaxy Tab 10.1 (Retail version), Samsung QA, those kind of things.

None of the reported issues here.

Hi, thanks for your input.
Please if you can vote in the poll.
The poll options was created a bit late
cekle said:
None of the reported issues here.
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I've gone through a looooot of Android devices lately and I can honestly say this is the first one I have not had to exchange. I'm very impressed with Samsung.

Mine is perfect. I am impressed.

Exchanged mine 3 times.
First unit bought on June 15th in NYC had an "oil spill" effect under the screen in one spot.
Second unit - display light bleed in the lower left corner.
Third unit - dead pixel.
Last unit seems to be ok.

I had the "oil slick" issue under the glass...my new one is on the way so I'll respond to the poll when it gets here.

I had to return my first one because one of the edges was rough to where it seemed as if the paint quality was bad. My second one is perfect though!

Lol... the results from this poll is an exact reciprocal of the Asus Transformer polls.

I will be exchanging mine today. there is a bulge on the back where it looks like they forced the cover onto the device with a loose screw or worse a broken component.

Mmm ... I dont understand what you mean
akarol said:
Lol... the results from this poll is an exact reciprocal of the Asus Transformer polls.
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How bad was the edge?
zzz525 said:
I had to return my first one because one of the edges was rough to where it seemed as if the paint quality was bad. My second one is perfect though!
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Click to collapse
Sent from my HERO200 using XDA App

Can you guys please explain how you found these issues I think we all want to check ours throughout. To find oil under the screen was the display off in order to see? Back light bleeding can you just check by pulling up a black image and making sure nothing is bleeding through?
So far mine is perfect I haven't noticed anyrhing!

Returned my first one. Was having lots of wifi problems. Got a second one and about 75% of the wifi problems are gone now and I think the other 25% of my wifi problems could just be crappy apps (Pandora and TuneIn Pro seem to really suck on my tablet).
I think I got a good tablet this time. But Android 3.x and app bugs don't make it easy to be sure. Haha.

So far, so good
Received mine on the 20th. It's a little early to make a judgment with a high degree of confidence, but no issues to date. Clean unit here.

I just got mine today, so im still checking everything out, but no issues so far. Exterior build quality looks good and no real software problems (had minor issue connecting to my wifi, but a modem/router reset fixed it).
Sent from my Galaxy Tab 10.1 using XDA Premium App

Exchanged mine twice.
First had light bleed. Second had screen separation. Hopefully the 3rd time is the charm.

I had the IO version and it felt cheaper and plasticky but this one is sturdier. This device has an even ring around it whereas the IO devices were thrown together test manufacturing models. No issues here.

I noticed the back of the tablet below the camera can be flexed in some. Not a big deal, but it felt kind of odd.

I was at the launch (of s2).here in dubai - about 2 devices had oil spill (mind you'll this was a demo unit - one was a 8.9 and other was 10.1)
I'm having double mind of shipping it in - i'll pick it when it's locally available
Sent from my GT-P1000 using XDA App

Sigh.. Am I being too demanding?

I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.

noneabove said:
I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.
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I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7

RockNrolling said:
I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7
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Well that's promising then, yeah it's not even really bad right now it barely moves just a little high.. And assuming the next nexus isn't made my asus.. I will be getting it so that should offset anything wrong with my N7 Speaking of which though, does anyone remember any manufacturing defects with the samsung galaxy nexus ? Was it bad like this or can we hope for a smooth nexus release and this was just a fluke?

noneabove said:
Sigh.. Am I being too demanding?
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Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.

na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2

I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.

Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app

Harry GT-S5830 said:
Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app
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I don't think this makes any sense, can you explain?

I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo

Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
Just saying.
But to answer your question....yes. You will never be satisfied with this device because of your experience, either real or perceived you will always be looking for a flaw. Better to move on with another device that better meets your expectations.
Whatever you decide, good luck.

There is no perfect tablet out there and all of them have something that is going to irritate someone. Get a refund and spend double on the "perfect Ipad" which has no flaws....ever(sarcasm). Again, nothing is perfect in the technology world.

James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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This.
My case worked wonders for my minor lift, hasn't bothered me in weeks xD

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Click to collapse
That seems a bit extreme.. I use the thing a lot, I love the device itself, I use it with 6+ hours of screen on time every day, I was just wondering if I was extremely unlucky.. This is the best one so far, my last one i thought was the best one but it became really loose after awhile...
motrinHD said:
na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2
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Yeah I'm more annoyed with asus's factories and maybe also google for not monitoring the whole process..
I've had screen lift since the day I opened this one, but like I said it's not bad, it's like just barely reaching the silver part of the bezel, nothing like the original ones where it was above the bezel
Switchbitch said:
I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.
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If this weren't a nexus device, I would have given up on it after the second RMA, hands down, but now the pros pretty much outweigh the cons, if my tablet stays in the condition it is for the forseeable future (until the next nexus tablet? haha) then I have no problem keeping it, despite the existing flaws. Also I'm considering the fact that when they eventually announce the next nexus phone that I will be picking it up pretty much right away, right now I have an older phone (htc desire Z) so I use my tablet like all the time when I'd be using my phone otherwise, even for texting often haha, so when I get a good phone I suspect it will offset my N7 usage and I won't care as much
James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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Yeah I need to get a case.. I just have a sleeve right now, I need to figure out which case is best and what I want it for.. I want something that doesn't add much bulk, and maybe one that can be a stand.. I saw one that was a rotating stand so you could set it up in both landscape and portrait and that one seemed cool cause most right now only show landscape :/

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Click to collapse
Douchebag alert ^
First we (consumers) are spending our hard earned cash on this tablet whether its $200 or $2000. We shouldn't have to settle for a half assed put together product. Their quality sucks period and isn't acceptable. They need six sigma and six S present in their factories. I should be able to RMA till the dumb f#%@s get it right. This is my last Asus product.…

I don't think its demanding at all to expect a product that's not defective right out of the box brand new. If you are within the time period of exchange I don't see why you shouldn't take it back if you aren't happy with what you paid for. It took me 6 exchanges with GameStop to finally get one I'm happy with, that hasn't had an issue out of the box or pop up after a week. If you get a good one this tablet is worth it, at least to me, its essentially a 7" version of my phone which is why I didn't give up looking for a good one. Asus should have better QC in place so I shouldn't have to. I also had the Prime so I can tell you it stinks
Sent from my Nexus 7 using XDA

I dont wish to read all the posts, but my last one had a minor screen lift that I did not notice for 2 days, but I sent it back because we payed for a tablet that doesnt have a screen lift, thats what it comes down to, not to mention any lift does compromise the glass. My second one is perfect.

A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.

I have not had any issues with mine at all, it is an August build. ASUS products have been good to me though. MY TF101 was also good. The power button was and does feel flimsy on that one though.
5 RMA's makes me think someone is looking at this with a magnifying glass and TRYING to find a reason to complain.

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Click to collapse
i hope you are joking. If not your screen name fits you well ( Ooops thought it was hemroids) I dont care how much you pay for the device it should have had better quality control before going out to the public.

player911 said:
A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.
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Yeah with this one I may just try the washer fix, especially since it seems reversible in the worse case scenario that my tablet breaks somehow.. or maybe I'll just cover it up or both, we'll see haha
Sent from my Nexus 7 using xda app-developers app