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I opened up the application on my first day to check it out and then closed it. I did see the message about a trial but I figured it would just expire after 30 days. I have never even touched the application since On the latest bill I saw that they are starting to charge me 9.99 monthly. I called to cancel this and they were very helpful and removed the service and gave me credit.
I am sure a lot of people will have forgotten about this sneaky app like myself so I wanted to just give a reminder.
Note: The rep said you are only charged if you initiate the trial. All it takes is the application to be opened and conditions accepted.
reading your post saved me..I opened the app and it said 2 days remaining.I quickly canceled.Thanks alot!
haven't opened it yet thankfully. need to root and delete some bloatware this weekend
So just to clarify.... Simply opening the app activates a 30 day trial then starts charging you after? The trial isn't user initiated?
coolguy949 said:
So just to clarify.... Simply opening the app activates a 30 day trial then starts charging you after? The trial isn't user initiated?
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Click to collapse
This isn't exactly true. On first launch you're presented with a dialogue box with a bunch of terms that you can either accept or reject. Within those terms is a clause about accepting the fees issued by your service provider.
It's still really, really lame. The actual rates aren't mentioned at all, and the fact that it's a pay service is not prominently displayed at all. The only way you'd notice is if you were anal about reading license agreements; I happen to be, but it's easy to understand why many people are not.
bellrb19 said:
I opened up the application on my first day to check it out and then closed it. I did see the message about a trial but I figured it would just expire after 30 days. I have never even touched the application since On the latest bill I saw that they are starting to charge me 9.99 monthly. I called to cancel this and they were very helpful and removed the service and gave me credit.
I am sure a lot of people will have forgotten about this sneaky app like myself so I wanted to just give a reminder.
Note: The rep said you are only charged if you initiate the trial. All it takes is the application to be opened and conditions accepted.
Click to expand...
Click to collapse
For this reason I don't touch those free xx days until Im sure it will cancel it self.
Yep... Totally forgot about it. Damn lol
Sent from my awesome Vibrant using XDA App
Had 3 days left... Thanks!!!
Sent from my SGH-T959 using XDA App
I forgot to cancel it before I sold my HD2. It was a ***** to get them to take off. You actually have to guide the t-mo rep step by step on how to remove it.
So that's what that charge is on this months bill. I did open and use it once before removing it. Thanks for the heads up.
Sent from my SGH-T959 using XDA App
I was charged, but t mo wa nice enough to remove the 9.99
Sent from my SGH-T959 using XDA App
I think that's bullcrap they don't let you know the trial subscription is about to expire. And then just to open it you have to enable the trial what if somebody opened without you knowing
Sent from my SGH-T959 using XDA App
It's honestly not that sneaky from what I remember. When I opened the app, it makes you agree to terms. When you hit OK, another popup comes up saying you have a free 30-day trial, and afterwards you will automatically be billed monthly. To cancel, all you have to do is go into the preferences menu, under subscription, and hit cancel. There's no calling anyone to cancel. In fact I remember there was a popup each time I opened the app saying "there are X amount of days left on your free subscription"
The only complaint I have about that program is that the quality is horrendous. Kind of like watching those really old Real Player streaming videos on the web back in 1999 on your 33.6Kbps modem. Oh yeah, and there's hardly any content, much less enough to warrant spending 10 bucks every month.
It explicably tells you when you start the program that they will charge your T-Mobile bill after the 30 day trial, so other than it coming pre-installed there's really nothing shady about it. They don't hide deep inside a long Terms and Conditions agreement, they tell you staight up.
My only beef with it is that the quality is crap. Can't wait till we get Froyo so I can open ESPN3.
Satertek said:
It explicably tells you when you start the program that they will charge your T-Mobile bill after the 30 day trial, so other than it coming pre-installed there's really nothing shady about it. They don't hide deep inside a long Terms and Conditions agreement, they tell you staight up.
My only beef with it is that the quality is crap. Can't wait till we get Froyo so I can open ESPN3.
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Click to collapse
In that case, I just never got that far, since I read about carrier charges in the EULA and didn't accept that I didn't realize you had another chance to bail out afterward.
Saw this thread and I used mobi when I first got the phone... since then I am using a custom Rom without it so i have no way of cancelling the subscription :-(
Going to suck if I have to flash a stock Rom to do this.
Sent from my SGH-T959 using XDA App
18.4009 said:
Saw this thread and I used mobi when I first got the phone... since then I am using a custom Rom without it so i have no way of cancelling the subscription :-(
Going to suck if I have to flash a stock Rom to do this.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Just call Tmo and they should be able to tell you whether you're subscribed and, if you are, can cancel your subscription for you.
I had deleted the MobiTV app a couple of days after buying and rooting my Vibrant and couldn't remember whether I had opened the app and activated a subscription. I tried calling Mob first and they asked me to open the app to verify whether I had subscribed.
I told them I'd deleted the app, so I couldn't open it. They responded, "But, it's impossible to delete our app!"
I said... "uh, I mean, it FCs whenever I open it so I can't get into it..." (Maybe I'm just paranoid, but I didn't want word somehow getting back to Tmo that I had rooted my phone in case I ever have to make an exchange...)
Long story short, the folks at Mobi told me to call Tmo directly, because Tmo is responsible for billing and is able to verify and cancel subscriptions. (Turned out after talking to Tmo customer care, that I was never subscribed in the first place.)
Count me in as one who thinks it was very obvious I was going to get changed.
I have used it a couple times while stuck someplace and bored, and I already burned out on web browsing and facebook. Not sure it is worth $10 a month... and damn make it work with wi-fi already (don't know if thats licensing issues or hacking/pirate paranoia).
Received this text message today, promptly called and complained and had it switched back. Thought you guys would enjoy this.
I like the flex of muscle by att, can't wait for sprint to have service in my area.
Couldn't you just cancel your contract since they changed it without your permission?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Yes. There is nothing about tethering in the 2 year agreement. I work in a cell phone store and ive read the agreement with no tethering rules
Sent from my MB855 using xda premium
They claim that they sent me a message back in September but i don't ever recall getting it. And what do you mean cancel my contract, why would I do that, to get a cheaper phone? Haha
Sent from my Inspire 4G using xda premium
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how do they detect this?
exileinoblivion7 said:
Received this text message today, promptly called and complained and had it switched back. Thought you guys would enjoy this.
I like the flex of muscle by att, can't wait for sprint to have service in my area.
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Click to collapse
Firstly.
They are violating your privacy as a user.
Secondly.
If the said terms have been put into place after you have bought and signed for the device 'without you agreeing to it initially', then legally you have the right to sue them.
You can easily argue that AT&T is taking advantage of the idea.
OmegaRED^ said:
Firstly.
They are violating your privacy as a user.
Secondly.
If the said terms have been put into place after you have bought and signed for the device 'without you agreeing to it initially', then legally you have the right to sue them.
You can easily argue that AT&T is taking advantage of the idea.
Click to expand...
Click to collapse
The woman I spoke with on the phone said that back in September they sent me a similar text saying that if I continue to tether then I agree to it. I don't think I ever got that message but i flash roms so much that I could've missed it
This really brings to light just what a scummy company att really is. If there is anything I can do to retaliate it would be awesome if someone could send me a PM with some details as what i can do.
Sent from my Inspire 4G using xda premium
donsh00tmesanta said:
how do they detect this?
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Click to collapse
I think they detect it because tethering uses a special APN which is detectable by att.
I've also read(and immot sure how this works so dontquote me onit) but when att sends a signal out it has what's called a TTL number. This increases by a value of 1 everytime its passed down so the return number they get is higher than it should be.
Don't really know how it works but isaw those methods somewhere so thought I'd let you know
Sent from my Inspire 4G using xda premium
Thing is, if your on unlimited, there's NOTHING in your contract that says your allowed to tether on unlimited, and that's how they get you.
No way to sue, they state that your not allowed to tether, and will change your plan if you do, so they're completely in the right.
Remember this... we only get as much rights as the carriers allow us to have.
and the other side of the coin is......is there anything in there to not allow tethering?
I got the message. A 12 year veteran of AT&T. Broke my contract for free and switched to Verizon.
Done like a boss.
Sent from my DROID BIONIC
Can't the method AT&T uses to detect tethering be bi-passed by rooting and removing their tethering app...?
Another way the know your tethering is when you use several IPs at the same time, like you tether, connections include game servers, youtube, etc. And it's kinof hard to explain how you were able to watch netflix movies, youtube videos, play games at the same time.
I'm a relatively new att customer and the note was just annoinced and id like to get it for the contract price. Does anyone know workarounds to get it
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mariol66 said:
I'm a relatively new att customer and the note was just annoinced and id like to get it for the contract price. Does anyone know workarounds to get it
Sent from my SAMSUNG-SGH-I927 using Tapatalk
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Click to collapse
when is your upgrade....
can do 30 days prior to your date call cs
I just got my plan in december so I'm locked in for awhile but I didn't know ajything about the note then so idk cn I claim my phone stolen?
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Hmm...for a note you'd have to get it outside att now....if you upgraded last december...
Stolen..not really...unless you have insurance and willing to pay the deductable....
Sent from my GT-I5510 using XDA App
mariol66 said:
I'm a relatively new att customer and the note was just annoinced and id like to get it for the contract price. Does anyone know workarounds to get it
Sent from my SAMSUNG-SGH-I927 using Tapatalk
Click to expand...
Click to collapse
My mom recently called complaining that her device was malfunctioning and they replaced her handset, she went through this process 3 times and at that point she said not to send her another phone, that she wanted a different phone. After many calls to customer service we finally got a hold of a really nice representative and she worked with her and she was able to "upgrade" to a Samsung Infuse which is MUCH nicer than the one she has now.
I had some legitimate issues with the Evo 4G, where my data connection would drop whenever I was inside a building, but as soon as I would get outside, or into the Sprint store, everything would run flawlessly. They kept telling me that there was nothing they could do because to them, it was working fine.. They told me, you can send your phone back for them to give you a new one, but that required me being without a Smart Phone for a week (which with my job, I use my Smart Phone everyday! I told them that was unacceptable) After many calls and complaints, I went into the store to get a new phone, where they informed me that there was a note on my account to let me get an early upgrade.
I think if you really want to get a different phone already, it might just be as simple as complaining that there is something wrong with your phone. However, they might want you to ship it back to have them give you a new phone of the same make (leaving you without a phone for a week or two) a few times before they even think about letting you get a different phone.
Try to find a legitimate flaw with your current phone, something that can't exactly be corrected, some seldom used feature that just doesn't work correctly, then complain like it's the end of the world
So this is more of a carrier question more than a related to my s4 question but I did an upgrade and just popped my old sim which was only a month old in and I know everything is fine always have did this. Well I got this text today about 3 weeks after I got my s4 so I never used the included new sim. But I've did this in the last and never got a text like this it. Any idea?
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did you get it from att?
Sent from my SGH-I337M using xda premium
call 866-895-1099 its the automated activation line, it will activate the correct IMEI and SIM on your plan, activate any new features you selected(if applicable), add insurance to the device if you chose it at purchase. Otherwise everything is still incorrect based on your old phone. After the call your current sim will go dead, use the one that came with the phone.
- Dan
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
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hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
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Click to collapse
Well....he was just trying to help, and I thought it was a good answer...how are we supposed to know you have an unlimited plan? Or you didn't change anything...
Anyways...even if you did change something you wouldn't need to activate for the changes to occur...its pretty much so Att gets the imei and all that sorted out I believe...thy link the phone to your number on your account
Sent from my SGH-I997 using Tapatalk 2
That's bs too they get imei number the second the phone connects to there net work
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hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
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Click to collapse
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
StolenVW said:
That's bs too they get imei number the second the phone connects to there net work
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Click to expand...
Click to collapse
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Aou said:
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Click to expand...
Click to collapse
They most of changed there system mine used to show the phone I was using with in a week...and I know people that had a dumb phone and put there sim in a smart phone and auto started getting charged for data
Sent from my A500 using Tapatalk HD
They sure are a bid off never had this happen before after all my upgrades but just got a text saying all my outgoing calls will he routed to customer service til I activate the new sim.... what the hell..
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hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
You asked for help and you got it.
This is exactly what needs to get done.
There should have been a sheet of paper with instructions included stating to call that exact number above and follow the steps through the automated system. Most people completely ignore it out of the excitement of getting a new phone. I don't blame you.
Sent from my SAMSUNG-SGH-I337 using xda premium
I did it last night and it activated the new sim. My phone just got deactivated..... At 11:30 this morning tried to send a text and bam kept failing...
So is it hurting anything that Im had to agree to my contract again??
If anyone has any questions or concerns please feel free to ask.
Sent from my SM-N900V using Tapatalk 2
It's a trap! o>O
No its not. I work for verizon
Sent from my SM-N900V using Tapatalk 2
Okay here's a ? How can I prevent scammers from calling me without using a app? I keep getting a scam call saying that big red has awarded me soso amount off my bill and they keep changing the # and when ever I call vzw to report it they act like it's not their problem thanks
Sent from my SCH-I535 using xda app-developers app
Mhm...definitely strange. I have heard of that scenario as well from some of customers. First off if your getting a call saying that they awarded you some money of your bill thats a lie. Two...if anyone calls you saying that they can save you money on your verizon bill then that could be a local verizon account rep your speaking with. However if that turns out to be the case they will normally attempt to set up an appointment with you to come in to a local store so they can do an waa with you (wireless account analysis) to see what can be done on your account to see if they can help you save a couple bucks a month, see if you have any available upgrades and etc. Three...if they are not directing you to a local store then thats extremely fishy. 4. As far as blocking spammers from calling you without using a app would really depends o what device you currently have. I have a note 3 and it provides exellent call blocking, text blocking and etc features. Which device do you currently have?
Sent from my SM-N900V using Tapatalk 2
How can I add a line with unlimited data?
Sent from my SM-N900V using XDA Premium 4 mobile app
Verizon no longer currently offers a unlimited plan to new lines of service. The only way you can have the unlimited data plan currently is by a having grandfathered in or b talking to a friend or family member who has a line that with the unlimited plan that they will be willing to give up to you through the means of assumptions of liabilites meaning if they would be willing to give up the line to you...you then can take over that line of service and put it under your name. However by doing so they will run your credit again to see if your aproved to take over that line. Also added benefit in doing so is that wherever that person left off in their contract would be where you would continue off from. By taken over the line ut does not require you to restart the contract of that new line you just took over and put underneath your name.
Sent from my SM-N900V using Tapatalk 2
Can we please keep the ability to root the device? I feel that a Locked Bootloader, even though not ideal, is okay as long as Verizon keeps the device relatively updated. (Or to put in other words, I don't think that Verizon would ever allow the bootloader to be unlocked).
But without root, there are a lot of features that Samsung have removed (such as the ability to add Widgets to the lock screen when it is locked) and wouldn't be accessible to us even though it is available to most other android devices. Same with backups.
Ive heard talks about this petition to unlock the bootloader for the note 3 but to be honest ive not heard any confirmation or caught any wind of verizon actually doing that. And yeah I see what your saying. And I can add lockscreen widgets to my note 3 without root.
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App widgets or any type of widgets to the lockscreen? Such as the clean master one touch boost widget om your lockscreen for example?
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VillaCastana321 said:
If anyone has any questions or concerns please feel free to ask.
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Click to expand...
Click to collapse
tell your boss to tell his boss to tell his boss to tell his boss to tell his boss to tell his boss to stop locking down F'n Verizon Phones
Lmao ill be sure to voice your input haha
Sent from my SM-N900V using Tapatalk 2
Any news on when the Pink variant might come to Verizon?
Sorry but unfortunately at this time there hasn't been any official updates as to when or if wether or not verizon will actually be offering the note 3 pink.
Verizon Account Rep - Note 3
I'm having crackling and poping sounds from my earpiece and the home button is wobbly. I am getting a certified refurbished replacement in the morning. If the replacement has issues what are the chances of getting a brand new device?? I haven't had the best luck with refurbished replacement. And are the certified refurbished replacement really refurbished?? I mean the phone hasn't been out a month yet.
I live in an area with the worst service for Verizon. I never receive calls or texts. My only option is a network extender. Is it possible to get one for free? I spent $400 on this phone and now I'm locked down for 2 years. I don't wanna spend another $300 to use the phone I just bought. -_-
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What does the new update that was just released for the Note 3 improve?
Sent from my SM-N900V using XDA Premium 4 mobile app
@Southern mind im sorry about the problems your having with your find. As far ar you getting a new device your chance might be 65% id say since the device is still new. How many fully refurbished phones can corporate really have so far since the phone just came out? Its not even been a momth yet since the phone came out.
Verizon Account Rep - Note 3
And since the phone just came out that certified refurbished device may not really be one. Could be brand spanking new
Verizon Account Rep - Note 3
@eurofeik hey bud. And the coverage within your area is that bad? What type of device do you have by the way? Is it a 3g device or a 4g? For the price you said you spent on the phone am guessing you probably have a 4g device if so thats strabge your signal is that bad because normally with our 4g devices the technology increases in building penetration, voice quality and reception. Also what area do you live near? So I can look furthermore in to details for you? And I cant promise you that they will give you one for free but have you also tried calling customer care and seeing what they say?
Verizon Account Rep - Note 3