I received my current device (HTC Magic) a while back ago when visiting my girlfriend in the state beside me, minutes after, I went to T-Mobile and had my phone activated on an unlimited pre-paid plan. Everything worked fine. Then I drove home to where I would be in roaming coverage. Even while roaming, data and everything worked well. Then I went into the "hacking" and rooting of the phone. First had a few difficulties, and couldn't get things right. Now I'm in sync with my device and can breeze through everything (Flashing ROMs, etc. etc.) But now my data doesn't work. I've called Customer Care numerous times, and have had different results with each call. Some reps told me that I shouldn't be able to use data while roaming. Although before I went into the rooting and flashing, I didn't have any issues with it. Sitting in the same spot in my house when previously using data. Some reps, had me go through the common steps (Clearing cache, browsing history, resets, etc etc.) to no avail. My edge symbol blinks with traffic as well, but doesn't allow the use of data.
Note: I do have the data roaming options checked in the "Wireless & Network" settings menu
So now you know the story.
The Question: is there any reason that the data shouldn't be working, as far as a development viewpoint? I am currently running the CyanogenMod 7.1.0-RC1 port for the HTC Dream/Sapphire. With ClockworkMod Recovery 2.5.0.7
My device specifics are
"Sapphire PVT 32B SHIP S-ON G"
"HBOOT-1.33.0013"
"CPLD-10"
"Radio-2.22.28.25"
I'm probably done dealing with T-Mobile, and if this issue doesn't get resolved, I will unlock my phone, and use it with a different provider (Hopefully I don't have to resort to AT&T). Or I will just sell it and move to a new device/carrier. Any help / suggestions / input would be acknowledged and highly appreciated. Thanks.
Make sure you have correct apn settings. Thats the only thing I can think of...
I'm pretty sure I have the correct APN. Although I've seen a couple of different ones for T-Mobile? I wouldn't need to have AT&T's APN in that list would I?
Related
Hello everyone,
I just bought an HTC Aria and immediately installed attn1's ROM. My problem is I lose data connectivity even with full signal; I reset the connection in any way (reboot, cycle through airplane mode, change from GSM to other mode and back) and it will be restored for some time and then be lost again.
I could really, really use some help with this, as I have looked in tons of places before posting here.
Thanks in advance.
After trying everything I called my provider and opened a case. Four hours after this the service estarted working perfectly, though they claim they did nothing.
It was probably that you just needed the correct APN settings. It varies from carrier to carrier, and the ROM's default is set for US locale, (AT&T).
Hey guys, I'm desperately looking for some assistance with my issue of not having any data upload/download working on my G2. I've been using CyanogenMod 6.1.1 Stable without any issues, tried CM 7 Nightlies a few times, but have reverted back to CM 6.1.1 Stable. I've gone back and forth a couple times, all of which a complete wipe of the phone with nandroid restores.
For whatever reason, my phone shows 3G/H switch back & forth at random intervals, appearing as if it's doing something in a good way, but yet I am unable to do anything involving data communication (e.g. email, web browsing, Market, texting, etc). When I received the phone I continued using the old SIM card that worked fine in my MyTouch3G and now-returned MyTouch4G. It's been working flawlessly in here, but I had noticed something odd. I decided to give the Wi-Fi Calling app a try, as I wanted to make sure that I could at the very least still make/receive phone calls. When I turned that on, it informed me that I had an "invalid SIM card." Then I thought, perhaps the SIM card had become dislodged, so I removed it & inserted it back into the phone. Powered it on, and I was able to get a couple emails download and a text as well, but then it stopped again.
After doing some searching online, I learned other people have had data/voice issues when using old SIM cards, so I decided to use the brand new SIM card that shipped with my G2. Of course that meant I had to call T-Mobile customer support for them to activate the phone, and they did that for me. My data is still not working for me, so I don't know what else to try. She informed me there was a data outage in three cities north of me (maybe 20-40 miles away), but no cities in my area (Aurora, IL, about 45 miles west of Chicago). I also tried flashing CM 6.1.1 Stable from scratch (clean install), and that didn't make anything better.
I went the extra mile to truly rule out if there's an issue with my G2 (i.e. broken radio), by doing some additional testing. I inserted the SIM card in my old MyTouch3G, booted it up (which BTW still works like a champ), saw the same 3G/H in the notification bar, but still could NOT access anything that requires a data connection (e.g. email, web browsing, Market, texting, etc). This leads me to believe that there could be a data outage in my area, but damn it's been ALL FREAKIN' DAY man!
So what can I do to fix this? Any ides and/or suggestions? I am desperate to get this working, so if anyone can provide some assistance I would greatly appreciate it. THANK YOU!
Here are all the specs of my phone:
- S-OFF
- CyanogenMod 6.1.1 Stable with Pershoot's kernel
- radio is 26.03.02.26_M
UPDATE: My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.
My data is down right now too. In my new orleans. It just happened around 4 pm.
Sent from my HTC Vision using XDA App
This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.
Gravityrat said:
This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.
Click to expand...
Click to collapse
Thanks for the suggestion, but I did try that already. Also did the trick (which I forgot to mention) about trying to swap out APNs (wap.voicestream.com / epc.tmobile.com), and that didn't work.
My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.
Hi All,
Please help. I'm a rookie at rooting and have an unlocked Japanese Note 3 through AU (my Japanese service provider). I was in a rush and paid someone to unlock it before heading back to the States last year. The phone works with my AT&T sim card but when I am back in Japan (with Japanese sim) I am constantly being dropped from the network. 4G service usually works for internet, etc, but I cannot make/receive phone calls and only occasionally can send/receive text messages. I need to know if I should re-root the phone (and leave it rooted) or just do a factory reset (or perhaps change some other setting to get things working again)? The problem with a factory reset is that it will probably re-lock the phone and I don't have a code.
Strange Detail:
Whenever I try to dial a number, the name of a Chinese Province shows up under the Contact's Name. This suggested to me some network issue where the phone somehow thinks it's in China (though texts still kinda work...) and doesn't connect correctly to the Japanese network.
Details:
Model: sm-N900J (per the download screen) i believe this means it has a SnapDragon Processor
Knox warranty has been tripped (apparently by the guy I paid to unlock it originally - is that bad?)
Android 4.3 (looks like I'm still in the original version of Jellybean. Should I upgrade to Kitkat or Lollipop?)
Other Issues:
As of two days ago, the phone now restarts after about 5 minutes of use. Like many Note 3 phones, it's always done the occasional random restart (another reason to root?) but now it's making the phone almost unusable. Also, since having the phone rooted/unlocked/re-rooted I always get a series of warnings upon start-up. Typically, standard Samsung apps like S Planner, Calendar Storage, Keyguard and Index Service have stopped. I have never been able to use the Calendar (or other basic apps) since it always crashes. Is this an issue with Knox clashing with something from the original root (I still see SuperSU loaded -but "turned off"- in the apps menu)?
Idealy...
...someone can help me decide the best course of action (Root, Reset, Other), and how to make sure I can connect back up to my Japanese network properly. I think I'd prefer to root since what I want is an unlocked phone that works smoothly, with good battery life, little to no bloatware, a custom theme and a working S pen. If I root, what's the best method (already have SuperSU apparently) and which ROM and version of Android would be the most stable?
Main Issues Recap:
No connection to phone network (or limited 4G internet).
Phone restarts every few minutes.
Many Apps crash upon Start-up.
Thanks in advance!
So, here's an update that someone with a similar problem might find useful...
Japan uses CDMA for voice and GSM for LTE Data. Somehow (probably through using my phone in the states on a GSM network) the phone was no longer connecting to the CDMA network. Since I'd gotten no responses and felt like there was a good chance that a factory reset would not reverse the sim-unlock I'd stupidly paid to have done, I did a factory reset. Despite appearing to have solved my Index Service, Calendar Storage, S Planner crashing issues, I was still having the exact same problem of LTE working but no CDMA network.
Somehow I stumbled on to this website...(well, I'm unable to post as a new user but searching for "How To Fix Samsung Galaxy error while searching for network" should bring it up).
There, I found some really odd directions that solve network error issues. The only part of the instructions I was really able to carry out was take out the battery and simultaneously press the home and power buttons 10 times. I restarted my phone and miraculously was able to place a call for the first time in a year in Japan!
But then I no longer had any data. I figured it had to do with the APN settings being wiped in the strange reset I just tried. But when I went into Settings>More Networks>Mobile Networks there was no longer an Access Point Names option in the menu. There is no longer a "Network Mode" option either. I used to have that set to LTE/WCDMA/GSM but now I only see a System Select option that simply lets me change my CDMA roaming mode from Automatic to Home Only.
I tried searching everywhere for the missing Access Point Names menu to no avail (and almost attempted to try flashing CyanogenMod for the time hoping this would bring back the APN settings menu) but then I realized that I could do a search in the settings app. I searched APN and the option came right up (though it's frustrating that this now appears to be hidden). Using the following settings (copied below) from the AU by KDDI website I created a new APN profile. Now mobile date appears to be working just fine too!
So, now I just need to decide if I want to keep running Touchwiz in Jellybean or use my new found confidence to try rooting and custom roms...
I'm also kind of curious to see that the next phone bill comes in as expected and I'm not being charged for a bunch of crazy usage! Also, any suggestions to help explain how I got into this problem in the first place, or how to clean up any loose ends would be appreciated.
APN Setting for LTE NET for DATA
APN name au.au-net.ne.jp
User name [email protected]
Password au
Authentication type CHAP
I'm in Japan for a couple of weeks for work and signed up for the Japan pack that Sprint offers. I spent almost an entire week working with Sprint support ( ) trying to get data roaming working properly on the phone without much luck (voice and text worked great), but yesterday I lost all connectivity but wifi. Figuring I must have changed something I shouldn't have, I saved everything I could and did a hard reset on the phone.
It still won't connect to any networks. I've re-downloaded PRL and device configs over wifi in the settings but it doesn't even attempt to connect to any wireless networks, or see any for that matter.
I have 2 guesses here but I'd like some kind of confirmation here before I take any action.
1: Maybe my radio firmware is corrupted somehow? I'm not exactly sure how to check it but it just doesn't seem to be doing much of anything. In the SIM status page it says searching for network, but I have no way to know if that's really the case.
2: Since the phone has a Sprint SIM, does it has to be on an actual Sprint network to initialize the networks? (Not Softbank's network here in Japan?) I spent over an hour on Google Voice with them last night trying to get an answer/help but got absolutely nowhere.
The phone is currently all stock but I have no problem unlocking and installing recoveries/software/roms if need be. Any ideas what I can do here or am I just stuck without communication until I get home next week?
Usually the best route is to get a local prepaid sim while traveling but honestly I have no idea what sprint offers for roaming in Japan. Check your plan and see if there is an add on needed.
I'm not alone!
Also THIS IS STILL AN ISSUE!
It worked fine for me last time I came to Japan, about a year ago. This time, I only have voice and text, no data. Right now I'm backing everything up to do a factory reset.
Did you ever find a solution to this?
I'm not sure if you've already done your factory reset, but if you're on Sprint, don't do a reset. The phone can't reactivate itself off of Sprint towers. You have to be in the US when you do the reset. I was stuck with WiFi only for most of my time there because I reset mine.
I never found a solution other than dropping Sprint when I got back to the states. Switched to Verizon and never looked back, though I'm not sure what I'm going to do for my next trip with their ridiculous international rates.
I actually got it working last night.
Factory reset and restore over wifi
Update device config over wifi -> handles activation
Update PRL over wifi 3 times
Now it works
Oh, I'm glad it worked. Is yours on Sprint?
Yes, but I may have spoken too soon. It worked for a few hours and now isn't getting back on data. I think it may be SIM related, since I saw a weird SIM error pop up and rebooted my phone, which led to the data working the first time
They must have redone their activation system since I had my issue in July. At that time there was no way for the phone to reactivate without being on Sprint's system.
As far as the data, that's the same thing I had happen and they were never able to solve the problem. It would work for a little while then stop for no reason. If you find a solution I'd love to hear it though.
I'm wondering if I can flash a different radio or something
Hey all, I'm running 9.0.16 completely stock and out of the blue today my phone just lost signal.
I've always had full bars on 4g in the area I'm in and even when I go outside it still wont connect. When I go into APN settings for the sim it "apn settings not available for the current user profile" and won't let me add anything because everythings blurred out and theres nothing to edit because there are no options listed to begin with.
I tried all the basics like erasing cache, removing my sim, refreshing network stats and changing my signal type through 4636 but nothing's working and at this point I don't know what to do. I don't have another phone on me to test if its the sim or the phone and I'm not in a financial position where I can just get a new one atm. I'm away from home until december and I don't have any other spares w/ me either. Help would be greatly appreciated. Thankss
This may not be the answer you were looking for, but maybe get all your data of the phone and try a factory reset if nothing else works.
ive had issues on stock and custom roms with this. you may have to wipe user dat, try a diffrent rom, if you do custom software, ive called verizon now a few diffrent times and try telling them about cdma-less feature, or feature code #83856