[SOLVED] Need Help Desperately > DATA Doesn't Work - G2 and Desire Z General

Hey guys, I'm desperately looking for some assistance with my issue of not having any data upload/download working on my G2. I've been using CyanogenMod 6.1.1 Stable without any issues, tried CM 7 Nightlies a few times, but have reverted back to CM 6.1.1 Stable. I've gone back and forth a couple times, all of which a complete wipe of the phone with nandroid restores.
For whatever reason, my phone shows 3G/H switch back & forth at random intervals, appearing as if it's doing something in a good way, but yet I am unable to do anything involving data communication (e.g. email, web browsing, Market, texting, etc). When I received the phone I continued using the old SIM card that worked fine in my MyTouch3G and now-returned MyTouch4G. It's been working flawlessly in here, but I had noticed something odd. I decided to give the Wi-Fi Calling app a try, as I wanted to make sure that I could at the very least still make/receive phone calls. When I turned that on, it informed me that I had an "invalid SIM card." Then I thought, perhaps the SIM card had become dislodged, so I removed it & inserted it back into the phone. Powered it on, and I was able to get a couple emails download and a text as well, but then it stopped again.
After doing some searching online, I learned other people have had data/voice issues when using old SIM cards, so I decided to use the brand new SIM card that shipped with my G2. Of course that meant I had to call T-Mobile customer support for them to activate the phone, and they did that for me. My data is still not working for me, so I don't know what else to try. She informed me there was a data outage in three cities north of me (maybe 20-40 miles away), but no cities in my area (Aurora, IL, about 45 miles west of Chicago). I also tried flashing CM 6.1.1 Stable from scratch (clean install), and that didn't make anything better.
I went the extra mile to truly rule out if there's an issue with my G2 (i.e. broken radio), by doing some additional testing. I inserted the SIM card in my old MyTouch3G, booted it up (which BTW still works like a champ), saw the same 3G/H in the notification bar, but still could NOT access anything that requires a data connection (e.g. email, web browsing, Market, texting, etc). This leads me to believe that there could be a data outage in my area, but damn it's been ALL FREAKIN' DAY man!
So what can I do to fix this? Any ides and/or suggestions? I am desperate to get this working, so if anyone can provide some assistance I would greatly appreciate it. THANK YOU!
Here are all the specs of my phone:
- S-OFF
- CyanogenMod 6.1.1 Stable with Pershoot's kernel
- radio is 26.03.02.26_M
UPDATE: My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.

My data is down right now too. In my new orleans. It just happened around 4 pm.
Sent from my HTC Vision using XDA App

This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.

Gravityrat said:
This may sound simple but when I was jumping between ROM's I found that my mobile data toggle had turned off in the CyanogenMod settings.
Just a thought.
Click to expand...
Click to collapse
Thanks for the suggestion, but I did try that already. Also did the trick (which I forgot to mention) about trying to swap out APNs (wap.voicestream.com / epc.tmobile.com), and that didn't work.

My data connection seems to be working again, so I'm guessing it was a major outage for T-Mobile which lasted all day.

Related

serious 3G/EDGE issues with my G1

I have a rooted G1, iam running JF 1.42 RC33, i also have RC33 Radio.
i live in Chicago in a place where the 3G coverage is pretty good. in fact a month ago i was having perfect reception on my G1.
recently; i am having many issues with the data link (3G, EDGE)
simply, the phone does not pick the data link properly, and even if connected, it might drop the connection.
sometimes i have to go to settings, wireless, mobile networks, and click on "use 2G only" a couple of times to trigger the phone to connect... it will drop the connection when it goes to sleep !!!!
i have noticed that many times when the phone sleeps, it does not switch properly between the wifi and 3G [or EDGE], so i dont get my emails.
sometimes a reboot solves the problem, and some times it does not
i tried to flash the radio image again,,,, it didnt solve the problem.
any help will be highly appreciated.
If you've tried to reflash you radio and the results are the same it may not be your phone. It may be the network itself. You should call TMo to see if they have any issues in your area. About a month ago half the country went out for also half a day. It's rare but it happens. If no one else is having issues then it's possible the problem would be with the phone. You could try a wipe and/or reflash but it probably won't make any difference since it sounds like the radio (which you already tried flashing). Maybe also try checking to see if turning off data roaming will make any difference.
thank you for your response:
iam having this issue since a couple of weeks,, and i dont think it is a network issue.
i have tried to disable/enable data roaming,,,, it didnt help.
am i left to a "wipe" only.. ????
well you can give that a try and if that doesnt solve your problems then it may actually be a defect with your phone. also... ive had issues that my phone would lose data and voice even while i was on the phone. it would just disconnect then say no service. the problem wasnt my phone though... it was my sim card. if that sounds more like your problem you can get a new one for about $20 through a tmobile store.
i didnt encounter any voice call drop issues.
when i wipe, i will need to reflash everything, right?
I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.
So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).
i live in chicago as well.
T-Mobile was/is having 3g network issues. T-Mobile where not aware of the issues. They say they are on the issue to solving it. :
Binary100100 said:
So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).
Click to expand...
Click to collapse
I didn't explain myself well there. I'm under the impression it is a network problem. I learned my lesson last time there was an outage. I did like three wipes in four days thinking it was my phone.
It isn't you - my 3G (also Chicagoland) has been up and down since Wednesday. It is completely down again this morning. All day yesterday it was probably up for no more than an hour.
F'ing T-Mobile made me wipe my phone, then drive to the local store to get a new SIM, and they refused to acknowledge that it was a network issue. The sales rep at the T-Mobile store was having the same issue.
gottifour said:
I did like three wipes in four days thinking it was my phone.
Click to expand...
Click to collapse
DOH! That sucks! LOL. If you're referring to the outage that we had about a month ago I took the liberty of posting a thread on here warning people not to wipe because they might not be able to sign in because of the network issues. There were so many that did and I was almost one of them myself until I wised up and decided to call first.
hello guys,,, thanks for everybody who in contributing in this thread.
i can see iam not the only one having issues in Chicago, t-mobile said they had no problems,,,,
what makes me tend to believe them is sometimes if i play with the phone the 3G shows up,
this is an experiment for you to try (it worked for me):
enable tethering using the open source gui, then disable it again.... 3G shows up !!!! even if you enable wifi... the phone will switch properly between wifi and 3G (when sleeping).
it worked for me last night and is still working now.
if you guys try it and it works,, this means t-mo has no problem,,, and we need to figure out what is wrong with the combination/configuration we have...
gottifour said:
I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.
Click to expand...
Click to collapse
gottifour: i have the exact same configuration on my phone as yours, and iam in chicago.... please try the tethering experiment and let me know what you get,,,,,, thanks
same exact problem here...and i live in CHICAGO also. =/
hope this gets resolved soon
today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?
ajarmeh104 said:
today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?
Click to expand...
Click to collapse
Actually i noticed its been on and working all day also. maybe its been fixed?
i hope so...
this problem is driving my crazy,,,,
today i have no data connection (except for the wifi)
still not sure if it is t-mo problem or my g1
i just called t-mo and they told me to turn off the phone, take the battery out, put it back on..... and it worked,
now it is working!!!!!

my location doesnt update, weather, google maps, bing, etc

searched the forums with little info about my situation, other than that it seems to be happening to a handful of others.
havnt changed any settings or added apps or anything to my phone for several weeks if not months. i am using the cell evo v1 rom. 2.11.50.20 radio. i dont have a proxy server running.
for the last 2-3 days my location has only updated itself once. google maps cant find me, as well as bing. manual update does nothing. soft reset does nothing. wifi connect does nothing. i can get on the internet, sms, mms, etc etc.
i read on tmonews.com that tmobile was turning on HSPA+ in my region in the last couple days, along with 18 or so cities around the US, can this have something to do with my problem?
not sure what else to do...cant find any info.
thanks
I'm having this problem now as well. Been working on it for a couple days. T-Mo has had HSPDA+ here in St. Louis since before I got my HD2, so I don't think it's due to them adding it to your region.
Strange things I've noticed so far:
It works if Wifi is on, but not connected to a network.
It works if you are connected through EDGE, but not 3G or H.
The AGPS server IP address in the registry is a private network address: 10.something. If someone with a stock TMOUS rom can look in /HKLM/HTC/SUPD AGPS/ for the Server IP key and post the contents, I'd like to know if it's the same.
These issues are the same as everyone with different devices has been having for a while now, but the older phones with the issue seem to work in some areas without the wifi and edge workarounds, and not others. Mine so far works nowhere without the workarounds.
Try going into the manila slider and on the weather tab press menu > Enable my location
^ that isn't even an option for me on the manila slider anymore for some reason. I disabled the gsm and ran on edge and it was able to locate. as soon as turned gsm back on it wouldn't do it again.
bump, anyone?
Smartass answer in 3...2...1...
Maybe you should move to Denver. Colorado is beautiful this time of year.
Kidding aside, how about trying a hard reset?
from what i've seen on threads somewhat related to this, hard reset is a 50/50 shot. if i'm going do a hard reset where i would have to redo all of my settings and such, i'm just going to wait until the new version of the cell evo rom comes out. which is supposed to be soon.
i really dont understand what would cause this to suddenly happen. especially since it still works on edge. i tried wifi once and it didnt work, but i think i had my network connection still on. but regardless, this is pretty rediculous.
If you've traveled anywhere, your radio may be 'stuck' on a distant tower. This has happened on a couple of our phones and the tmo folks had to do a push/release/unstick type of signal to the phone. May be worth a try.
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
Actually that does make perfect sense, and I suspect you'll find it clears up your problem. In fact, for anybody else that finds this thread, I suggest you try that step before other alternatives like hard-reset or ROM flashing.
yep, new sim card did it guys. i would recommend anybody having any connection issues to see if your sim cards are up to date.
edit: it was working before. now its only updating on edge again. not sure what to think or do. going to wait and see what happens when the new rom I use comes out.
any other ideas on this guys? new sim card only worked for a few hours. back to only updating 'my location' on EDGE and WIFI. pretty damn annoying. thinking about calling tmo support again to see if they'd send me a 'reset signal', but with having the new sim card you'd think that it wouldnt be a factor anymore, because i'd imagine it's already been reset.
the only other thing i could think of, and thats what tmo would probably tell me to do, is a hard reset. i'm sure they wouldnt be too happy with having a flashed rom on there either (not that i would tell them anyways).
if nobody has any other ideas but a hard reset, i'm going to wait for a couple days until the new release of the cell evo rom.
thanks
Yea. That weird problem hit my second HD2. I bought one 2 weeks ago and after your post paid more attention and of course noticed my location being Denver....
I deleted all preset locations and added custom one. It updated only once, right after location was activated....
However, wife's phone HD2 which was purchased on 3-24-2010 or original release date does not have that issue, ROM was updated to 2.13 a month ago or so...
Here you go...
Two of the same phones (supposedly), with the same stock ROM, with the SIM cards acquired about 5 years ago. One shows weather update without problem, second (newer one) has that dreaded nag....
I had a similar issue where the weather would only update once then freeze and never update again. All other 15 location updated but not my location. This was normal for stock and 2 roms, then I used energy rom and it now works. huh? Go figure.
Strange...I'm in St. Louis, as well...MO, that is...and it is working fine for me.
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
maxpower097 said:
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
Click to expand...
Click to collapse
ya that didnt work. either. still does it on edge though. the cell evo rom update will hopefully be here soon, if that doesnt fix it, the i'm not sure what to do.
I also have the problem of weather for my current location not updating (and the location not updating either). I have had the phone for almost a month and it updated regularly, although I noticed an occasional lapse for an hour or two. Following the suggestion by misticninja, I switched the band to Edge and I was able to update the location and weather. When I switched back to auto (3G), the update failed. It occurred to me that when I am in my basement office at home, I get Edge, not 3G. That may be why I got updates there. But I am sure it has updated in the past at my work location where I have very good 3G. Is this an HTC problem or a T-Mobile problem?
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
I'm having this problem ever since Tmo announced HSPA+ (4G speeds), but my sim is only 2mo. old! Is that an old sim?
You need to have your location enabled. Go to settings tab the location and then click on enable my location.

[Q] No 2G or 3G

I woke up this morning and was unable to use data services (2G and 3G) unless I use wifi. Tmobile walked me through the usual troubleshooting steps (reboot, remove battery/sim card) and found no network problems in my area. I would be grateful for any suggestions. I'm using Bionix Fusion with Core V1 Kernel.
I had this problem last week with no "network outage". For some reason my phone, which was set to gsm/wcdma(auto) would not switch to edge automatically even when 3g was not working. try switching to gsm only, and see if you can get edge. I had to use it at my house for a few days, but I called tmo and they ended up opening a service ticket because I usually get great 3g. Well, it is fixed now, and turned out to be something with the network.
eta: I went through all the battery pull, sim card, etc, as well.
im odin'ing my **** back to stock and taking the phone up to tmo to get a new sim card after work hnnnnnnggggggggggg i cant take it anymore. 3g signal, 4 bars service, and i get like 300kbps down and <100kbps up. something's got to be wrong.
mrsbelpit said:
I had this problem last week with no "network outage". For some reason my phone, which was set to gsm/wcdma(auto) would not switch to edge automatically even when 3g was not working. try switching to gsm only, and see if you can get edge. I had to use it at my house for a few days, but I called tmo and they ended up opening a service ticket because I usually get great 3g. Well, it is fixed now, and turned out to be something with the network.
eta: I went through all the battery pull, sim card, etc, as well.
Click to expand...
Click to collapse
I always use edge anyway but it's not working right now. It's good to know the service ticket resulted in an eventual fix. Thanks for the response.
Ya we had a data outage this weekend that lasted 48 hours here in Austin I couldn't use the web all weekend and now I can't download from market, this is getting old but when I talked to them they said it could be down for 72 hours! Well I hope this gets fixed already, good to see I'm not the only one with this issue well not really but ya.

Bell Galaxy S2 On Telus Network - Network Drops Every 10 Min

Hey everyone,
Had the Galaxy S2 since Saturday, unlocked the device, everything was working great. Out of no where, yesterday the phone still shows the H+ logo and full signal, yet i cannot send, receive text messages, initiate a data connection or make/receive phone calls.
In order to get all that ability back, you either have to 1) reboot the device, or 2) turn airplane mode on then off.
This only works for roughly 10 minutes before it all happens all over again.
I tried swithing to WCDMA only, but issue still persists, even tried some menu codes I found on another thread to disable H+ but the same thing happens.
This is currently happening on the bell shipped rom with no root or anything of the sort.
Has anyone experienced this?
I've searched for hours but can only really find complaints of data connection loss only. In my case it's everything. Data / SMS / Cell
Any help would be greatly appreciated.
I feel your pain, even though I have an XEU unlocked GS2, I've updated it with every update from kies hoping the issue would resolve.
Even with the latest KF3 update the issue persisted, however the phone could be used on Rogers with no issues, on Telus data drops constantly.
Disabling fast dormancy didn't do much to help.
However since updating the phone to KG3 2.3.4 yesterday I have not had the issue happen again. For the first time since I got the phone it no longer drops the data connection on Telus.
virtuatony said:
I feel your pain, even though I have an XEU unlocked GS2, I've updated it with every update from kies hoping the issue would resolve.
Even with the latest KF3 update the issue persisted, however the phone could be used on Rogers with no issues, on Telus data drops constantly.
Disabling fast dormancy didn't do much to help.
However since updating the phone to KG3 2.3.4 yesterday I have not had the issue happen again. For the first time since I got the phone it no longer drops the data connection on Telus.
Click to expand...
Click to collapse
Thanks for the quick response. Was it only your data that disconnected, or everything else?
Also, may you please link me to the update? I suppose I could use that as a last ditch effort before exchanging the device before its too late.
My issue has changed over the past couple months, originally the phone would report that it dropped the network and when it came back data wouldn't work until airplane off then on or a reboot.
Lately things seemed fine with occasional data drops until yesterday, when it had full signal but I couldn't use data, sms or make a call. It was basically a paper weight until I updated it. The link to the file which has everything you need to update from samfirmware.com is below.
http://hotfile.com/dl/124839941/a17b394/I9100XXKG3.rar.html
*edit - I'd make sure you have a back-up of your current firmware in case you need to flash back and return the phone.
I have the exact same problem. Bought a bell gs2 unlocked it and now with telus. My data dropped constantly and now I'm using the newest litening rom and now it only drops maybe once or twice a day so a huge improvement
Sent from my GT-I9100 using XDA Premium App
If it's any consolation, I ran my Virgin SIM over the weekend (just to burn up the data I had to buy for a 1 month) and the same thing happened on stock firmware.
In my case, it would put me in "emergency calls only" mode, saying I wasn't authorized for the network (i.e. it wasn't recognizing my SIM). Tried the usual stuff (re-seating SIM, using the Telus SIM, reboots, cache wipes, network WCDMA/GSM selection etc), and nothing fixed it, it just seemed to come back on its own when it was good and damned ready no matter which SIM I used.
Flashed to "Frankenstein" KG3 on Sunday, and neither the Virgin or Telus SIM has lost network since then, in the same areas. WiFi seems to be working better too.

X10 loses "H" No data

Hi everyone
I have an X10a that is unlocked. (was locked to rogers) i have been using it unlocked for about a month and in the last couple days i have been having a problem with losing my data connection. The0 "H" will be beside the bars and if i go use anything that uses data it disappears. Nothing that requires data works (browser, gapps, twitter etc.)
I am currently running baseband .71 and have for a while now even before i unlocked phone with no problem.
i was running i different rom so decided to load a different rom now running GalaxyROMv02 which is having the same problems.
i have double checked the APN and tried an alternate one supplied by my carrier (sasktel) and niether has helped.
The data has kicked in for approx 30 seconds at time and a couple emails wil slip through.
The biggest kicker is on this phone my USB port is pooched. i have a second X10 with a cracked screen i use to charge the battery.
I don't know if there will be any way to bring this back to life but maybe someone has some ideas.
I can still send and recieve texts, and phone calls. it's just data that isn't working.
Any advice that anyone can offer would be great.
Thanks!

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