Database Users

stuck at splash screen, have tried all the solutions.

Hello, I am having some issues and I've tried all of the fixes on several different forums including this one.
I wanted to root my phone so I followed Amon's guide and successfully went from the Tmobile released 1.6 to the rooted 1.5 in the guide. I then wanted to update to the rooted 1.6 but was having issues with trying to install the update. While in the safe mood I asked it to extract update.zip about 3 times before it finally opened it and it extracted everything really quickly!
I then tried to reboot the phone but it stayed at the green MyTouch 3G splash screen without going anywhere. I've tried all the tricks of taking out my battery, unplugging the USB, any form of combination I could.
I'm told my phone isn't bricked, only stuck but my computer isn't picking up the phone either. It doesn't say it can't read the USB device and fastboot still says waiting for devices.
Can some one please help me with my problem?
Thank you,

Difinitus said:
Hello, I am having some issues and I've tried all of the fixes on several different forums including this one.
I wanted to root my phone so I followed Amon's guide and successfully went from the Tmobile released 1.6 to the rooted 1.5 in the guide. I then wanted to update to the rooted 1.6 but was having issues with trying to install the update. While in the safe mood I asked it to extract update.zip about 3 times before it finally opened it and it extracted everything really quickly!
I then tried to reboot the phone but it stayed at the green MyTouch 3G splash screen without going anywhere. I've tried all the tricks of taking out my battery, unplugging the USB, any form of combination I could.
I'm told my phone isn't bricked, only stuck but my computer isn't picking up the phone either. It doesn't say it can't read the USB device and fastboot still says waiting for devices.
Can some one please help me with my problem?
Thank you,
Click to expand...
Click to collapse
What do you mean by safe mode? Which donut ROM are you trying to flash? Which recovery image do you have? How long was it stuck on the splash screen. You need to give more details for us to be able to help out. What radio and spl do you have?

I meant safe mode by where you select the option to extract update.zip.
I was trying to flash Amon's 1.6 32A Rom. Even though my phone states 32B I followed his instructions on how to Root the Mytouch and he was using 32A stuff so I figured if it worked OK, I was now running on 32A instead of 32B.
I was using RAv1.2.0H.img from his original guide. I dont know what radio and spl I have. There wasn't really a guide on updating ROMs so I just tried the same basic steps.
I hope this is more helpful, I am doing my best to learn everything, I am still fairly new to modding a phone. (my last phone was a Blackberry 8100).

Difinitus said:
I meant safe mode by where you select the option to extract update.zip.
I was trying to flash Amon's 1.6 32A Rom. Even though my phone states 32B I followed his instructions on how to Root the Mytouch and he was using 32A stuff so I figured if it worked OK, I was now running on 32A instead of 32B.
I was using RAv1.2.0H.img from his original guide. I dont know what radio and spl I have. There wasn't really a guide on updating ROMs so I just tried the same basic steps.
I hope this is more helpful, I am doing my best to learn everything, I am still fairly new to modding a phone. (my last phone was a Blackberry 8100).
Click to expand...
Click to collapse
I'm not sure what you mean by extract update.zip. I think you are talking about fastboot there. Have you tried to flash the rom in the recovery image? you know, by pressing power and home to get to the recovery, then flashing it through there. go into fastboot by pressing power and back and it will tell you what radio and spl you have. once you have that, write that so we can further get a grasp as to your problem. if in fact you still have the 32A configuration, you might want to flash over the 32B radio and and try to flash a 32B rom.

That is my problem, I can't get past the "MyTouch 3G" green screen. I've tried the Home button, Back button, Vol Down button and holding them for several minutes with no result, it stays at the very first screen when it turns on.
I've tried flashbooting from adb but it says "waiting for devices" and my computer isn't picking up any kind of device.

I'm having the exact same problem except im stuck on the vodafone screen. I also tried flashboot form adb but "waiting for devices" is shown and pc wont detect the device.

Did this before.
If you can get into recovery mode, Hold Home button while powering on, you can restore a nandroid backup, if you took one, or put the sappimg.nbh file or the correct items to flash whatever rom.
I had a stock 1.5 Mytouch. I wanted to root and get the 1.6 version of cyanogen, forgot to flash the HTC_ADP_1.6_DRC83_rooted_base as part of the process and had got stuck in the neverending mytouch logo.
If you can get into recovery:
wipe, then put the update.zip files directly on the card.(use a SD adapter, ...)
Choose apply any update from SD
Choose the base files, then the rom if its a newer version
Once those two updates run, reboot the phone.
My never ending logo disappeared, and the phone booted. Newb mistake on my part.
Wait at least a minute or two once this is done.

since the phone is stuck on the original logo and isnt responding to buttons when loading up... do we manually remove and reinsert the battery while holding the home button?

I have tried getting into recovery mode, but it doesn't do anything past the splash screen. Holding the home button while trying to power on the device won't do much.

hey difinitus keep me updated if u somehow get it to work

Even when you take the battery out for a significant time it turns on immediately to the logo screen. Whats the longest you have left the phone sitting at the logo screen.

A small thought, since it was trying to load a rom you had on your memory card, try taking the battery out, and removing the memory card, and then turn it on and wait a bit and see if you get a different result. Its a thought.
If that doesnt work put the memory card back in and turn it on and once its on remove the memory card.
Perhaps the rom on your memory card is corrupt and it is unable to continue to load it, you could even try putting the rom on again using your memory card reader and your computer, thus erasing the existing one.

try plug usb in to phone
take battery out
prees and hold home button
re-insert battery while still holding button
let go after about 3-5 sec

have you tried getting into fastboot by holding back and powering on the phone once you took out the battery? cuz fastboot doesn't initialize after the splash screen, it just pops up as soon as you hit back and power

@Tech no boy; I have tried using several different update.zip and a .nbh and also tried reformatting.
@sitimber; have tried that before, the splash screen still pops up. It just vibrates once and goes to the logo, with any combination of buttons and steps.
@tazz9690; Yes, no matter what I do it still goes to the splash screen. I've been saying that for several posts now.

you might have a bricked phone then. call up t-mobile and get it returned under warranty. if you are 100% positive that you will not be able to get past your splash screen, then the return center will not be able to prove that you have modded your phone, and they will send you another phone.

you might have a bricked phone then. call up t-mobile and get it returned under warranty. if you are 100% positive that you will not be able to get past your splash screen, then the return center will not be able to prove that you have modded your phone, and they will send you another phone.

[Q] Infinite Reboot (Hardware or Software)?

Hey everyone, I was wondering if someone encountered this issue before and can help me out. My MyTouch 4G has a pretty serious problem, it doesn't really want to boot up. When I power it on, it vibrantes ones, gets into the MyTouch 4G logo, then vibrates again and turns itself on, just to turn itself on a few seconds later and repeats...infinitely. I can always get into fastboot to flash the PD15IMG.zip using the volume down button but once it's done it does the same.
Now that's not saying it never boots up ever. Once in a long while of rebooting infinitely, sometimes I noticed if I leave it there it actually does boot properly and once that happens, it works just fine. However, if I ever turn it off fully (battery pull or turn off fasboot and power down), it does the same infinite boot loop with a small chance of booting successfully.
The phone did this when it was s-on and s-off, before and after it was unlocked. I was wondering if anyone ever had this issue. At first I thought it was software, but now it seems more like a hardware problem? Is there a sticky key that is being pressed down that is forcing it off each time it is loading?
Any help would be great, thanks!

Quick Question did you flash the .85 engineering screen?

neidlinger said:
Quick Question did you flash the .85 engineering screen?
Click to expand...
Click to collapse
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot

beserker15 said:
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Click to expand...
Click to collapse
Well what you will have to do is either flash the PD15IMG and restore back to 100% stock and see if that fixes the problem.
or if you can get into recovery, given you have Clockwork Recovery, is flash a different ROM to see if that helps.

I've tried it using this FILE but the same things happens once it is done and asks me to restart. Clockwork recovery doesn't work, if I choose recovery from fastboot it'll restart to the infinite reboot state.
Also, another problem related to the infinite reboot is that if I plug the phone into the charger, it will start up on its own and infinitely reboot. The only way I can get it to fully turn off is to yank out the battery and leave it unplugged, or turn it off in fastboot while leaving it unplugged. If I plug it in and any given time, the phone will power up on its own.

BUMP! Anyone else ever experience this issue?

beserker15 said:
BUMP! Anyone else ever experience this issue?
Click to expand...
Click to collapse
I have. to fix it, hold the volume down and power. go into "factory reset" and press power. it should throw you into Clockwork Recovery. Clear out the cache/data then reboot your phone. hope this helps the next guy.

Since this thread was brought up -
For proper way to recover from bootloops or more severe malfunctions, or to determine if the phone requires warranty repair, please read Glacier Wiki, "Troubleshooting" section. Link in my signature.

Assistance needed

I posted earlier in the Q&A forums before here: http://forum.xda-developers.com/showthread.php?t=1339606
To summarize I am unable to get into the rom or recovery at all. If I attempt to boot normally it goes on to HTC screen and then switches to a black screen and the phone turns off. Same thing happens when i attempt to get into recovery it flashes the recovery screen and then turns off. Im only able to get into the bootloader which is the following version:
VISION pvt Ship S-Off
Hboot-0.82.0000
Radio-26.03.02.26_m
emmc-boot
Sep 2 2010, 17:59:38
Issue began when i restarted phone because i was getting a sim card issue. Ive tried installing recovery via fastboot but get error that it is not allowed. Is there any way out of this?
Additional information
about a month before the phone into water and i left it out to dry in rice for 4 days and it has worked until yesterday. Dont know if its a related issue.

Possibly related, drying the phone is a temporary fix most times because there is no guarantee that it is 100% dry, plus even if it were corrosion will still begin to set in from possible chemicals and or contaminants in the water. I always take it apart and thoroughly clean with a soft bristle toothbrush and pure alcohol then let it thoroughly dry. Sorry I'm not more help but will the computer pick it up while in bootloader?

Yea the computer picks it up in bootloader i can do fastboot commands. I tried flashing a recovery but i got an error that its not allowed. I guess i would just want to know if its possible to do anything from bootloader in regards to restoring the phone?
Thanks dude

come to think of it issues im having are more consisting with something shorting out. After a day of it not being turned on the phone booted succesfully today and then shut itself 5 minutes afters. Still showing the same symptoms and only going able to boot into the bootloader

If you cannot do anything and you're out of options perhaps a cleaning is in order

I will do so this weekend. Thanks Kill.

Great News.
I used the following guide to open my g2
http://translate.google.com/transla...center.ru/razborka/htc_desire_z_a7272/#submit
which i got from the following thread on xda
http://forum.xda-developers.com/showthread.php?t=319556&page=6
I used a toothbrush with 99% alcohol and just brushed the motherboard. After letting everything dried everything is running perfectly. Thanks Kill again you rock

[Q] Stuck trying to fix mytouch

Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!

Sounds like a bricked phone
masteraustin916 said:
Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App

Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.

Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Jack_R1 said:
Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.
Click to expand...
Click to collapse
Sent from my myTouch_4G_Slide using XDA App

tvotony said:
Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Click to expand...
Click to collapse
It'll only be a temporary solution. Unless you really heated your MT4G before getting those signs (having it under the car glass in black jacket, for example), there is no way that the CPU will reach overheating temperatures on its own. And when it does - it means bad stuff.
I can suggest (not joking!!) to try and turn on the phone while it's inside a freezer. If it turns on and functions properly there, but starts acting funny when outside - it's 100% overheating confirmation, and nothing can be done.

myTouch 4g won't start up.

I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.

sound like a toasted emmc
Sent from my Amazon Kindle Fire using xda premium

wtfverox said:
I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.
Click to expand...
Click to collapse
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium

jjbadd385 said:
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium
Click to expand...
Click to collapse
Nope, it's not giving me any error, just the red triangle with the exclamation mark. I "restored the stock" following the steps and it didn't work, but it didn't give me any error either. It won't just load, and now I can't even select the "factory reset" option. When I select the recovery option, an update icon with a phone appears, then it vibrates seven times and shut down.

I had the same problem. When the phone vibrates seven times, it's due to a hardware failure. If you still have a warranty on the phone, get it replaced ASAP