myTouch 4g won't start up. - myTouch 4G Q&A, Help & Troubleshooting

I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.

sound like a toasted emmc
Sent from my Amazon Kindle Fire using xda premium

wtfverox said:
I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.
Click to expand...
Click to collapse
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium

jjbadd385 said:
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium
Click to expand...
Click to collapse
Nope, it's not giving me any error, just the red triangle with the exclamation mark. I "restored the stock" following the steps and it didn't work, but it didn't give me any error either. It won't just load, and now I can't even select the "factory reset" option. When I select the recovery option, an update icon with a phone appears, then it vibrates seven times and shut down.

I had the same problem. When the phone vibrates seven times, it's due to a hardware failure. If you still have a warranty on the phone, get it replaced ASAP

Related

[Q] HTC magic boot loop rooted. Need desperately HELP!!!

Hi there. I would appreciate your help here. I am a rookie with android software as I own an HTC Magic almost 3 weeks from now. My phone has the above characteristics:
SAPPHIRE PVT32A SHIP S-ON H
HBOOT-1.76.0009 (SAPP10000)
CPLD-12
RADIO-6.35.08.29
Dec 8 2009, 17:38:48
The software I had was Android 1.5 and it was rooted with RUU_Sapphire_HTC_Europe_3.05.401.1_test_signed_NoDriver ROM. I was watching on Youtube some videos about CyanogenMod 6 at HTC phones and I decided to try to put this software to my phone via ROM Manager. The result is a major disaster (or not?). Specifically, from my phone I opened ROM Manager, download rom, CyanogenMod nightlies , CM6 XXXXXXXX (can’t remember which one) EBI1 Kernel… So I had successfully downloaded it and followed the instructions while installing. After installation completed it automatically rebooted and started loop again and again. All it gets to is the "HTC MAGIC" screen and then reboots every 5 seconds. At the begging I thought that this is the installation process. 30 minutes later I had a doubt for this. I pulled out the battery cause pressing the Power on/off button nothing happened. I tried everything… nothing at all. I pressed the Power on/off button again it continued looping. After I pulled out and inserted the battery I pressed the Home and Power on/off button (Android recovery) it still continued looping. Removed again the battery and inserting again while pressing Back and Power on/off button (fastboot ) it still continued looping. I pressed Home and Back buttons and tapped Power on/off button… the same issue (continued looping). Down volume and Power on/off button… nothing. Up volume and Power on/off button… nada. Pulled out the battery for 30 minutes and tried again… nothing again. Tried again and again with the USB connected and disconnected… nothing. Still looping. I tried to install the previous Rom I had via PC but I couldn’t cause USB was connecting and disconnecting because of the rapid (5 second) boot loop. The only button which seems to work is the trackball which freezes everything with the blue led on and a black screen between the loops. I pressed all the buttons together wishing something to happen… unfortunately nothing happened. I backup my SD card and tried with an older backup I had… nothing… boot loop remains. I am despaired and tired (almost 18 hours online searching some help or solution). The only thing I want is to make fastboot work and install my old ROM via my PC… nothing else.
Please, please, please…. HELP ME!!!
well this is a pain. Your fastboot is also locked. You should read instructions and learn a bit before just flashing whatever you please. CM6 requires old radio and a different SPL. The one you're using isn't compatible, hence the reboots. You also can't get into recovery because your radio and recovery are also not compatible. I'm assuming that rom manager did that? I'm not sure, all you new people are just running that thing and flashing away without any knowledge behind it.
I don't think you're bricked but I'm not 100% sure what to do since I've kept my bootloader unlocked to run fastboot commands (which would easily solve this situation). My suggestion is to get an RUU for your phone, update and then reroot it. Maybe someone else has a better solution but right now you don't have the right recovery and fastboot is locked. At the moment, I can't think of a better solution.
edit: ugh it's late and im sleepy! i just reread what you said, you can't get into fastboot either? If not you're probably bricked
yup, I totally agree: I remember the first time I flashed a rom over the stock version which was installed. I read every sticky thread, the whole wiki page and lots of xda threads before giving flashing a try. It's just too risky to mess up an expensive phone. Just look at all the "bricked my phone, please help" threads, that alone should make one think twice (and read, read, read) before flashing...
I hope someone can still help you. But not getting into fastboot anymore?! :-(
Sorry and good luck,
V.
Sent from my HTC Magic using Tapatalk
Thanks gyes for your replies. Still I can't find a solution. The only thing I can barelly see before it boots again by pressing Back button and On/Off button is ClockworkMod Recovery v2.5.0.1.
As about the mistakes I admit that this is my fault but also I have to say that before I root my HTC I couldn't download anything from ROM Manager. After I had succesfully rooted my phone and downloaded the ROM update from my phone there was no mention about radio issues or conflicts in the installtion proccess. Even though it is my fault and I admit it. I don't mind if I loose my data (I made an SD buck up). I just want to find a way to stop this stuppid loop, make a USB connection with my PC and install my previous ROM even if I have to screw out my phone.
as I'm not able to help you myself (I'm just a user not a developer) I can only recommend checking the "bricked phone" threads for solutions. I think I saw an "how to unbrick phone" thread somewhere. Never read it though. Probably there are many others who messed up their phone somehow and lots of solutions in all those threads. Just use the search feature and look for brick threads, solutions, help, etc. Maybe you'll find something.
Sry that I can't offer more,
Greetz,
V.
It's ok my friend... Thanx 4 replying
i don't know if it's related but a guy had a bad flash and had a blue trackball toom, which you mention in first post, here is his thread on what he did to fix his phone http://forum.xda-developers.com/showthread.php?t=649689&highlight=unbrick
Nope... Nothing helpfull unfortunately! Thanx anyway
A new clue is that I left my HTC magic to boot loop while the usb cable was connected with my PC dinging in and out while rebooting and after 10 minutes it stoped rebooting (it happened one's more yesterday). No button combination is responding (the trackball also) even if I keep pressing them over a minute continuesly. Also no led is lighting even if it is on USB connection. I ashume that if I remove and putt back the battery it will start again the boot loop as it happened yesterday. So I will leave it as it is and try later to restart...
Nothing... Started boot loop again
Today I gave my Magic to HTC Service. It was confirmed that the electronic circuit was "dead" and it had to be replaced. If I'm lucky maybe I wont pay a dime. It depends if the software I had on was Android compadible or not. If not then... better not think about it!

[Q] G2 stuck on green HTC screen

Attempted to perma root the g2 last night everything seemed ok until i rebooted now its stuck on the scrren with the green htc logo and wont get passed that. Verified it does have S OFF. When i go into recovery to try and flash clockwork recovery via kush's method and cant find the img file or anything else for that matter..
Anyone have any idea on a fix? Im stump at this point
Do a fastboot flash of the recovery image into recovery. ( fastboot flash recovery C:\path\to\recovery.img ) The reboot and hold the key combo to boot into recovery.
Shawnifer said:
Attempted to perma root the g2 last night everything seemed ok until i rebooted now its stuck on the scrren with the green htc logo and wont get passed that. Verified it does have S OFF. When i go into recovery to try and flash clockwork recovery via kush's method and cant find the img file or anything else for that matter..
Anyone have any idea on a fix? Im stump at this point
Click to expand...
Click to collapse
when i turn on holding volume down and power button
VISION PVT SHIP S ON
HBOOT-02.82.0000
MICROP-0425
RADIO-26.03.02.26_M
eMMC-boot
Sep 2 2010, 17:59:38
jijus said:
when i turn on holding volume down and power button
VISION PVT SHIP S ON
HBOOT-02.82.0000
MICROP-0425
RADIO-26.03.02.26_M
eMMC-boot
Sep 2 2010, 17:59:38
Click to expand...
Click to collapse
im getting the exact same thing =( and no one has an answer yet =\ i miss my android!!
Callrd tmob nd said my phone wont boot, they sent me a new one G2 using XDA App
You must have messed up a step during the perm root process it should be S OFF not S ON. Did you use rage or visionary method? try following this thread with your new phone

[Q] Infinite Reboot (Hardware or Software)?

Hey everyone, I was wondering if someone encountered this issue before and can help me out. My MyTouch 4G has a pretty serious problem, it doesn't really want to boot up. When I power it on, it vibrantes ones, gets into the MyTouch 4G logo, then vibrates again and turns itself on, just to turn itself on a few seconds later and repeats...infinitely. I can always get into fastboot to flash the PD15IMG.zip using the volume down button but once it's done it does the same.
Now that's not saying it never boots up ever. Once in a long while of rebooting infinitely, sometimes I noticed if I leave it there it actually does boot properly and once that happens, it works just fine. However, if I ever turn it off fully (battery pull or turn off fasboot and power down), it does the same infinite boot loop with a small chance of booting successfully.
The phone did this when it was s-on and s-off, before and after it was unlocked. I was wondering if anyone ever had this issue. At first I thought it was software, but now it seems more like a hardware problem? Is there a sticky key that is being pressed down that is forcing it off each time it is loading?
Any help would be great, thanks!
Quick Question did you flash the .85 engineering screen?
neidlinger said:
Quick Question did you flash the .85 engineering screen?
Click to expand...
Click to collapse
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
beserker15 said:
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Click to expand...
Click to collapse
Well what you will have to do is either flash the PD15IMG and restore back to 100% stock and see if that fixes the problem.
or if you can get into recovery, given you have Clockwork Recovery, is flash a different ROM to see if that helps.
I've tried it using this FILE but the same things happens once it is done and asks me to restart. Clockwork recovery doesn't work, if I choose recovery from fastboot it'll restart to the infinite reboot state.
Also, another problem related to the infinite reboot is that if I plug the phone into the charger, it will start up on its own and infinitely reboot. The only way I can get it to fully turn off is to yank out the battery and leave it unplugged, or turn it off in fastboot while leaving it unplugged. If I plug it in and any given time, the phone will power up on its own.
BUMP! Anyone else ever experience this issue?
beserker15 said:
BUMP! Anyone else ever experience this issue?
Click to expand...
Click to collapse
I have. to fix it, hold the volume down and power. go into "factory reset" and press power. it should throw you into Clockwork Recovery. Clear out the cache/data then reboot your phone. hope this helps the next guy.
Since this thread was brought up -
For proper way to recover from bootloops or more severe malfunctions, or to determine if the phone requires warranty repair, please read Glacier Wiki, "Troubleshooting" section. Link in my signature.

[Q] Stuck trying to fix mytouch

Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!
Sounds like a bricked phone
masteraustin916 said:
Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.
Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Jack_R1 said:
Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.
Click to expand...
Click to collapse
Sent from my myTouch_4G_Slide using XDA App
tvotony said:
Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Click to expand...
Click to collapse
It'll only be a temporary solution. Unless you really heated your MT4G before getting those signs (having it under the car glass in black jacket, for example), there is no way that the CPU will reach overheating temperatures on its own. And when it does - it means bad stuff.
I can suggest (not joking!!) to try and turn on the phone while it's inside a freezer. If it turns on and functions properly there, but starts acting funny when outside - it's 100% overheating confirmation, and nothing can be done.

mytouch s-off in bootloader nothing else works..bricked?? fixable??

I had freezing issues, my mytouch 4g would just end a call and id have to take out the battery and restart it or it would freeze on a screen, even the start screen ans wouldnt do anything and id have to take out the battery and restart it. I tried deleting apps to make it stop doing this but nothing was working. I talked on my phone the other night and as soon as i hung up it froze, i tried restarting it and now all it will do is go to the mytouch 4g boot screen, but it wont boot up. usually it would flash that screen and go to the sceen with the green dot the wrote my in the center then reboot, but it wont go past the mytouch 4g screen.
I have tried holding the volume down button and set back to factory settinfs, but all that did was sit on the skateboarding androids screen until the battey died, I have tried this many times both with and without my sim and SD cards in.
I have tried recovery and my phone acts like its going to restart then flashes and phone with a red triangle and exclamation point on it and wont do anything, wont even come back on until i take the battery out and put it back in and turn it on again.
things to note: i am able to get into the bootloader screen via power and volume down but anything after that such as factory reset and recovery fails, i rooted the phone and it is S-off. I wont mind sending it back to tmobile but i need to get s-off in order to do so. I would do adb but i am unable to get into recovery so i cant. i also would flash the pd15img.zip but the phone while in hboot i keep getting failed pu on everything then nothing happens.
any help on possible solutions would be greatly appreciated. I dont even really need it working i just need s-off so even if it wont work i can send it back to tmobile. thanks in advance
if you are getting the 'fail pu' message your phone may be bricked. unfortunately there are a lot of other people that have experienced this. I'd send it back to t-mo anyway, they are aware that this problem exists.
Sent from my HTC Glacier using xda premium
Ok so I wont be charged anything by the insurance company although I rooted it last year. I don't want to send it in and then get a a crazy bill for
like $400 because they receive the phone and find out that it was rooted.
Hi, did you try and go to T-Mobile site and select your phone and download the OTA through their program in the support section. It will restore it. Then redo the downgrade if u don't have s-off
Sent from my HTC Glacier using xda premium

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