[Q] Stuck trying to fix mytouch - myTouch 4G Q&A, Help & Troubleshooting

Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!

Sounds like a bricked phone
masteraustin916 said:
Hello,
I have a mytouch that i have been trying to fix for the past 5 days now and have been to every corner of the internet trying to find an answer.
Background:
I rooted my phone and was running CM7 with no issues till it wasn't keeping my accounts and wouldn't let me add my accounts back on my phone. I decided to go back to stock and read that you were to just run the PD15IMG file. With previous rooting experience i went to clockwork and made a backup and also wiped my cache just to make sure. The update went smooth till restart when the phone was stuck on the splash screen.
Issue:
If i try to re install the PD15IMG file the phone will start to update but gets stuck on "BOOTLOADER - Updating". If i enter recovery i get to the green sync arrows with a phone for a few seconds and then the phone goes black and vibrates around 7 times. When in HBOOT USB the computer will recognize but ADB will not. In Fastboot USB, fastboot will find the device but when i try to erase or flash anything i get "FAILED <Remote: not allowed>"
My bootloader reads:
GLACIER PVT SHIP S-OFF
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011.13:18:22
Any help will be greatly appreciated!
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App

Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.

Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Jack_R1 said:
Phone vibrating 7 times, if it's the same as for Nexus One, means - overheating CPU, which in turn means - dead phone that needs warranty replacement, if still available.
Sorry for bad news.
Click to expand...
Click to collapse
Sent from my myTouch_4G_Slide using XDA App

tvotony said:
Wait give it some time in a.cool place because that's what I had to do got mine if that's the case
Click to expand...
Click to collapse
It'll only be a temporary solution. Unless you really heated your MT4G before getting those signs (having it under the car glass in black jacket, for example), there is no way that the CPU will reach overheating temperatures on its own. And when it does - it means bad stuff.
I can suggest (not joking!!) to try and turn on the phone while it's inside a freezer. If it turns on and functions properly there, but starts acting funny when outside - it's 100% overheating confirmation, and nothing can be done.

Related

My tmobile mytouch 3g is bricked how can unbrick it??

Hey people greeting first of all by stupidity i flashed a new radio 32a radio on my 32b mytouch by accident now my phone its bricked it just stay stuck on the first splash scree i cant fastboot or recovery mode my pc dosnt reconize my phone ether what can i do??? Help please
mytouch 3g
32b s on g
slp 1.33.2010
if you cant fastboot/recovery/anything, it's pretty much bricked. If you get some blue LED, there isnt much hope for that either.
i got no blue led it just stay on the first splash screen no recovery mode or fastboot
morepr said:
i got no blue led it just stay on the first splash screen no recovery mode or fastboot
Click to expand...
Click to collapse
Then you're bricked. Means you need a new phone.
no ooo
people there is a solution via the usb when it is stuck at the first splash screen just search
mine is totally bricked and still no solution !!!
call tmobile.
I did the same thing yesterday and I told them that My phone updated itself then wouldnt turn back on.
my new one is in the mail and will be here in 2 days
just act naive and clueless.
as long as your still under warranty, your all good.
thanks ppl i try everything but this its not going no where the pc dosnt want to recognize my phone and i try everything just gonna throug it in the toilet and call the insurence
At least sell it for parts, you can probably squeeze 40 bucks out of it or similar. Check the going rates on eBay for non-functional handsets.
I know its a bit late....but I fixed my 'bricked' MT3G
I was searching around the web for a solution to my problem, and needless to say, there wasn't much out there for me besides the typical... "it's bricked, buy a new phone."
So here's my story:
Earlier today I decided to upgrade my MT3G to Cyanogen's 5.0.7 Android 2.1 rom. I had used the experimental 5.0.6 rom, and found it to be a bit more "glitchy" than I was comfortable with. So, I went online for what I figured to be a very simple upgrade...and downloaded both the rom and a kernel (which was 32A not 32B).
Needless to say, after installing the rom, the kernel, my gapps update, and resetting my phone... it did nothing but hang on the MT3G screen. After about 30-45 min...I knew something was wrong and I freaked. It was unresponsive to multiple attempts to reboot, and was not being seen by my computer.
That's when the online search began... I looked for other individuals who've suffered the same fate and kept coming up with the same "you're screwed" response. Having recovered more "bricked" iPhones in the past than I can count, I knew this could not be the case. For me, as long as the phone turned on and flashed some sort of screen, there's still hope.
So what did I do...
Well, I first attempted to boot the phone into recovery mode...but it would not work. Next, i figured I would try doing a fastboot... and what do ya know... it worked!
From there I used multiple combinations of plugging in the phone via usb and resetting and putting into recovery mode until I found one that worked.
So here's my steps:
(Note: this has only been tested if you accidentally installed the 32A kernel on your 32B device)
1. Power on the phone... If you continuously sit at the green MT3G screen, take off the back and take out the battery.
2. Plug in your USB cable (VERY IMPORTANT, will explain later)
3. Next, replace the battery and hold down both the [home] and [power] buttons, if it merely turns on to the green screen, and you get no response from your computer's usb notification window...take out the battery again
4. Fastboot your phone (hold down [back] and [power] arrows) While your phone in connected to your computer, it should make a notification sound.
5. Restart your phone from Fastboot, AS SOON as it shuts off, hold down the [home] and [power] keys.
6. Continue holding until you hear a notification sound from your computer...at that point it should boot into recovery mode.
7. Wipe your handset (just for good measure) and reinstall your update package...DELETE that wrong kernel from your sd card so you dont make the same mistake again.
Summary:
I have no clue as to why it works, but I've done this 3 times now just to verify, and each time it has worked. For some reason, the USB connection to the handset acts as a precursor to the phone booting. I will stress that without plugging in the USB, my phone did not boot into recovery mode. However, after I did plug it in...Fastbooted....Reset....and Booted into Recovery it worked perfectly.
I am still suffering lags on my device (more so than before) and this could be a product of my stupidity, or this rom being laggy. Either way it works, and I don't have to purchase a new phone!!!
Mod. edit: not dev related, moved to general
I experienced the same problem which can not boot recovery.
I've tried your way above but no luck.
Is there another way?
HTC MAGIC MY TOUCH
SAPPHIRE PVT 32B ENG S-OFF H
radio-2_22_23_02
cm-5.0.7-DS-signed
T-Mobile myTouch 3G - stuck on splash
Today I probably flashed my phone with a wrong (32A) SPL. I can't access fastboot, recovery mode or anything, including access from PC (either Linux or Window$). But it's stuck on splash - if it was totally bricked, would it still load a splash screen? Is there any hope?
Sigh.. I have the same problem.. Blue LED If I hold down the track ball but can't get to fastboot or recovery..
My problem started after I flash the HTC rom from the website.. Sigh.. I think it was the radio that did it..
Anyone found a way to get around this (w/o jtag)?
I am also experiencing the same problems. Blue LED works, cannot get into fastboot, bootloader, or recovery. It just sits on the opening splash screen.
Any other ideas?
Looks like I will just sell mine as a "bricked" device and hope to salvage a few bucks. Sigh
THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU. I would keep going but you get the point. I downloaded ROM Manager, and I flashed a Cyanogen Nightly ROM from 11-5-2010 and I got nothing but a Green spalsh screen and a reboot cycle. You instructions ROCK!!!
I went crazy and prayed a few times to unbrick my phone. I tried different things and then nothing worked. So I had the phone on for a bit and it restarted twice and then ran. Just let in sit for a while. Give it time. Maybe itll work for u too. goodluck
have a mytouch 3g 1.2 with the old radio and SPL, i acidently bricked it trying to flash the new radio and SPL and now i cant get into recovery or fastboot and the flash screen is frozen, pleassssssee help me get this fixed it has been completel useless for the last week or so
Succesfully unbrick with wiggler Mytouch 3G 1.2
as Ezterry instruction i follow his guide, and build my own JTAG.
My God its working 100%..
awebagar said:
as Ezterry instruction i follow his guide, and build my own JTAG.
My God its working 100%..
Click to expand...
Click to collapse
Can I ship you my bricked device so you can practice unbricking? I can pay you in random electronics

[Q] Infinite Reboot (Hardware or Software)?

Hey everyone, I was wondering if someone encountered this issue before and can help me out. My MyTouch 4G has a pretty serious problem, it doesn't really want to boot up. When I power it on, it vibrantes ones, gets into the MyTouch 4G logo, then vibrates again and turns itself on, just to turn itself on a few seconds later and repeats...infinitely. I can always get into fastboot to flash the PD15IMG.zip using the volume down button but once it's done it does the same.
Now that's not saying it never boots up ever. Once in a long while of rebooting infinitely, sometimes I noticed if I leave it there it actually does boot properly and once that happens, it works just fine. However, if I ever turn it off fully (battery pull or turn off fasboot and power down), it does the same infinite boot loop with a small chance of booting successfully.
The phone did this when it was s-on and s-off, before and after it was unlocked. I was wondering if anyone ever had this issue. At first I thought it was software, but now it seems more like a hardware problem? Is there a sticky key that is being pressed down that is forcing it off each time it is loading?
Any help would be great, thanks!
Quick Question did you flash the .85 engineering screen?
neidlinger said:
Quick Question did you flash the .85 engineering screen?
Click to expand...
Click to collapse
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
beserker15 said:
Right now, here is the fastboot screen info:
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Click to expand...
Click to collapse
Well what you will have to do is either flash the PD15IMG and restore back to 100% stock and see if that fixes the problem.
or if you can get into recovery, given you have Clockwork Recovery, is flash a different ROM to see if that helps.
I've tried it using this FILE but the same things happens once it is done and asks me to restart. Clockwork recovery doesn't work, if I choose recovery from fastboot it'll restart to the infinite reboot state.
Also, another problem related to the infinite reboot is that if I plug the phone into the charger, it will start up on its own and infinitely reboot. The only way I can get it to fully turn off is to yank out the battery and leave it unplugged, or turn it off in fastboot while leaving it unplugged. If I plug it in and any given time, the phone will power up on its own.
BUMP! Anyone else ever experience this issue?
beserker15 said:
BUMP! Anyone else ever experience this issue?
Click to expand...
Click to collapse
I have. to fix it, hold the volume down and power. go into "factory reset" and press power. it should throw you into Clockwork Recovery. Clear out the cache/data then reboot your phone. hope this helps the next guy.
Since this thread was brought up -
For proper way to recover from bootloops or more severe malfunctions, or to determine if the phone requires warranty repair, please read Glacier Wiki, "Troubleshooting" section. Link in my signature.

[Q] Perma Bricked G2?

I swear I've gone through almost every thread and googled almost everything I could to try to get this phone out of the "HTC" boot up screen. It just stays there forever. It's my friend's G2 (I have a G2 as well) and I have no idea what happened but I've tried everything.
Initially, I was going to go into recovery and just restore a backup of mine but when I got into recovery, it showed an loading bar and an image. I have a feeling that clockwork recovery isn't in the phone anymore or well, it's obvious that I can't get into recovery. I've tried fastboot via adb and tried flashing a new one but the thing is that adb can't even detect the phone and I tried to flash it anyway cause it was detected in hboot but it still cease to work.
I've tried this method as well http://forum.xda-developers.com/showpost.php?p=10583834&postcount=33 , and I got nothing. Tried put several different PC10IMG.zip but when it gets to 7/8th of the bar, it just stays there forever. I'm starting to believe that this phone is gg.
VISION PVT SHIP S-OFF
HBOOT-0.82.0000
MICROP-0425
RADIO-26.02.01.15_M2
Sep 2 2010, 17:59:38
does anyone have an answer or help ? : ( suggestions??
are you using the touchpad to select in recovery? Do not use the Power button to select...
xjaynee said:
I swear I've gone through almost every thread and googled almost everything I could to try to get this phone out of the "HTC" boot up screen. It just stays there forever. It's my friend's G2 (I have a G2 as well) and I have no idea what happened but I've tried everything.
Initially, I was going to go into recovery and just restore a backup of mine but when I got into recovery, it showed an loading bar and an image. I have a feeling that clockwork recovery isn't in the phone anymore or well, it's obvious that I can't get into recovery. I've tried fastboot via adb and tried flashing a new one but the thing is that adb can't even detect the phone and I tried to flash it anyway cause it was detected in hboot but it still cease to work.
I've tried this method as well http://forum.xda-developers.com/showpost.php?p=10583834&postcount=33 , and I got nothing. Tried put several different PC10IMG.zip but when it gets to 7/8th of the bar, it just stays there forever. I'm starting to believe that this phone is gg.
VISION PVT SHIP S-OFF
HBOOT-0.82.0000
MICROP-0425
RADIO-26.02.01.15_M2
Sep 2 2010, 17:59:38
Click to expand...
Click to collapse
adb and fastboot are two different programs- adb won't work in fastboot mode.
Do you have fastboot on your pc? You could just flash directly from there, although it's generally considered riskier. Also, I think there are at least two versions of fastboot floating around. HTC provided one, the second one gets compiled as a host binary when you build a CM ROM, and possibly a third gets compiled with the ASOP ROM. The CM version is more versatile because it will flash yaffs images, such as the ones that CWM makes when it backups your data.
You are also on the shipped (non-engineering) hboot, so I don't know if that will let you flash a new recovery.
xjaynee said:
I swear I've gone through almost every thread and googled almost everything I could to try to get this phone out of the "HTC" boot up screen. It just stays there forever. It's my friend's G2 (I have a G2 as well) and I have no idea what happened but I've tried everything.
Initially, I was going to go into recovery and just restore a backup of mine but when I got into recovery, it showed an loading bar and an image. I have a feeling that clockwork recovery isn't in the phone anymore or well, it's obvious that I can't get into recovery. I've tried fastboot via adb and tried flashing a new one but the thing is that adb can't even detect the phone and I tried to flash it anyway cause it was detected in hboot but it still cease to work.
I've tried this method as well http://forum.xda-developers.com/showpost.php?p=10583834&postcount=33 , and I got nothing. Tried put several different PC10IMG.zip but when it gets to 7/8th of the bar, it just stays there forever. I'm starting to believe that this phone is gg.
VISION PVT SHIP S-OFF
HBOOT-0.82.0000
MICROP-0425
RADIO-26.02.01.15_M2
Sep 2 2010, 17:59:38
Click to expand...
Click to collapse
I wonder if this is a case of faulty eMMC?
Whgat version of Recovery did you have flashed? What version did you attempt to flash?
FYI, I sent my phone back to HTC when it was doing something similar to this and they fixed it for me. I think it was a bad eMMC or something else internal because I noticed some signs that the phone had been physically opened.

myTouch 4g won't start up.

I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.
sound like a toasted emmc
Sent from my Amazon Kindle Fire using xda premium
wtfverox said:
I was updating the phone to OS 2.3.4 and while it was downloading I was browsing the internet and all of the sudden the phone froze, it didn't do anything for minutes, and then I took the battery out, when I put it back, the phone didn't want to load, it got stuck on the mytouch logo. I started to read and I did some steps to see if it work. I used the method pressing volumen down + power to go on HBOOT. I tried recovery first, then when it rebooted I got the red triangle with the exclamation mark. Then I turned it off and I tried factory reset, it took like 30 minutes or so and it didn't do anything. I was reading some threads here about some similar situations and I don't really want to do anything because they're instructions for different situations.
When HBOOT is on the screen it says:
GLACIER PVT SHIP S-OFF
HBOOT-0.86.0000
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
I was thinking to do those steps:
http://forum.xda-developers.com/showthread.php?t=1394238
but I don't want to keep damaging the phone since I don't know what exactly do.
I bought this phone from someone two days ago, they told me it was rooted but I don't really think so. It was working perfectly until I started to download the update.
Hope someone can help me solve this problem.
Click to expand...
Click to collapse
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium
jjbadd385 said:
I don't know if anyone can help, with the vague info you have given. I'm not being an ass, but is it giving you any errors or messages?
Sent from my customized mt4g using XDA premium
Click to expand...
Click to collapse
Nope, it's not giving me any error, just the red triangle with the exclamation mark. I "restored the stock" following the steps and it didn't work, but it didn't give me any error either. It won't just load, and now I can't even select the "factory reset" option. When I select the recovery option, an update icon with a phone appears, then it vibrates seven times and shut down.
I had the same problem. When the phone vibrates seven times, it's due to a hardware failure. If you still have a warranty on the phone, get it replaced ASAP

mytouch s-off in bootloader nothing else works..bricked?? fixable??

I had freezing issues, my mytouch 4g would just end a call and id have to take out the battery and restart it or it would freeze on a screen, even the start screen ans wouldnt do anything and id have to take out the battery and restart it. I tried deleting apps to make it stop doing this but nothing was working. I talked on my phone the other night and as soon as i hung up it froze, i tried restarting it and now all it will do is go to the mytouch 4g boot screen, but it wont boot up. usually it would flash that screen and go to the sceen with the green dot the wrote my in the center then reboot, but it wont go past the mytouch 4g screen.
I have tried holding the volume down button and set back to factory settinfs, but all that did was sit on the skateboarding androids screen until the battey died, I have tried this many times both with and without my sim and SD cards in.
I have tried recovery and my phone acts like its going to restart then flashes and phone with a red triangle and exclamation point on it and wont do anything, wont even come back on until i take the battery out and put it back in and turn it on again.
things to note: i am able to get into the bootloader screen via power and volume down but anything after that such as factory reset and recovery fails, i rooted the phone and it is S-off. I wont mind sending it back to tmobile but i need to get s-off in order to do so. I would do adb but i am unable to get into recovery so i cant. i also would flash the pd15img.zip but the phone while in hboot i keep getting failed pu on everything then nothing happens.
any help on possible solutions would be greatly appreciated. I dont even really need it working i just need s-off so even if it wont work i can send it back to tmobile. thanks in advance
if you are getting the 'fail pu' message your phone may be bricked. unfortunately there are a lot of other people that have experienced this. I'd send it back to t-mo anyway, they are aware that this problem exists.
Sent from my HTC Glacier using xda premium
Ok so I wont be charged anything by the insurance company although I rooted it last year. I don't want to send it in and then get a a crazy bill for
like $400 because they receive the phone and find out that it was rooted.
Hi, did you try and go to T-Mobile site and select your phone and download the OTA through their program in the support section. It will restore it. Then redo the downgrade if u don't have s-off
Sent from my HTC Glacier using xda premium

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