[Q] {HELP PLEASE}Mytouch 4G wont read my sim card? - myTouch 4G Q&A, Help & Troubleshooting

hi i have a rooted mytouch 4G..for some odd reason it wont read my sim card or even identify if their is one.i cant even get a 3g or 4g symbol. I have flashed rom after rom and im using a new radio 26.03.00.04..and i flashed another radio prior to that...could it be sim locked? or has the antenna died or idk..please any help will do thanks

Does it say Emergency Calls Only or No Service in the notification bar? Or does it show T-Mobile, and you have no bars?

GazaIan said:
Does it say Emergency Calls Only or No Service in the notification bar? Or does it show T-Mobile, and you have no bars?
Click to expand...
Click to collapse
You are combining numerous issues into one. The SD, radio, and ROM are all separate issues.
I would check the SD card and see if its still good. Second, I would check your APN settings. Some ROMs do not come with them installed and you have to manually input them.
If all else fails, flash a new ROM and try that.

dubie76 said:
You are combining numerous issues into one. The SD, radio, and ROM are all separate issues.
Click to expand...
Click to collapse
Well yes, that's troubleshooting
Sent from my HTC Glacier

Dear experts,
I just bought the Mytouch 4G off Ebay for my wife's birthday (unlocked so no contract). I have rooted an LG Optimus T before so I thought I could do the same to this phone. My only problem is that I did not have a sim card in hand so I rooted and upgraded the Royal Ginger Rom without the sim card. Now my phone is working perfectly but there is an error of "no sim card, emergency calls only," even after I insert a sim card that works with another phone. I am running out of ideas, the only thing to try is to somehow load the factory default which I did not back up. At the moment with gfree, s=off, please help :-(...

Two questions... Are you inserting the sim card as the symbol where u insert it shows? Second, is the sim card activated with a carrier?
Sent from my My Touch 4G using XDA Premium App

i have same problem please help ........................

Fixed my problem after hours and research and restored the original rom. Please make sure you have the sim card in the correct way as well, easy to miss on this phone...

if its not to much trouble could you help me out with the steps. i currently rooted my mytouch 4g as well and i'm getting the same error message. it says no sim card emergency calls only

lol i inserted my sim wrongly on my phone first time i tried and was embarrassed when my wife showed me the correct way, felt like such an idiot haha
Sent from my HTC Glacier using XDA Premium App

d12unk13astard said:
lol i inserted my sim wrongly on my phone first time i tried and was embarrassed when my wife showed me the correct way, felt like such an idiot haha
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
any one fix this yet?

Related

After fr008 , no network signal

Hello
After I install FR008 , I LOST MY SIGNAL IN MY ARIA . I cann't even connect to the network at all . I keep getting no services or Limited services .
When i search Manually for an Operator I keep getting , the sim card can't be connected to ... .
HOW TO SOLVE THIS ISSUE ?
I have tried 2 radios .
1- liberty-radio47.41.35.10H_7.09.35.13-signed
2- liberty-radio47.54.35.20H_7.13.35.13-signed
HELO PLZ PLZ PLZ
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
maevro said:
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
Click to expand...
Click to collapse
it didn't work either on CM6.1.1
barisahmet said:
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
Click to expand...
Click to collapse
didn't work .
any other help ?
Do you have the cover on it?
jznomoney said:
Do you have the cover on it?
Click to expand...
Click to collapse
yes , i tried both way
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
dr.saad said:
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
Click to expand...
Click to collapse
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
DanGeorges said:
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
Click to expand...
Click to collapse
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
dr.saad said:
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
Click to expand...
Click to collapse
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
DanGeorges said:
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
Click to expand...
Click to collapse
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
dr.saad said:
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
Click to expand...
Click to collapse
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
DanGeorges said:
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
I just called STC and they said there is a network problem in USA .
IS it possible ??
dr.saad said:
I just called STC and they said there is a network problem in USA .
IS it possible ??
Click to expand...
Click to collapse
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
DanGeorges said:
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
i tried , didn't work
dr.saad said:
i tried , didn't work
Click to expand...
Click to collapse
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
DanGeorges said:
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
Click to expand...
Click to collapse
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
dr.saad said:
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
Click to expand...
Click to collapse
Ok...I think I'm understanding now. I didn't know you searched for networks and got the error message.
The error message "Your Sim Card doesn't Allow Connection to this Network" is a good indicator that the SIM Card is defective.
Try the following. If they don't work, try purchasing a new SIM card.
switch to Airplane mode and back again
go to Settings/Wireless & network/Mobile networks and check "Use only 2G networks."
Go to the dial pad and dial *#*4636#*#* and select Phone Information. Scroll to the end and choose "GSM only" in the drop-down box above "turn off radio"
Go to http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset and see if your phone has been reported lost or stolen and re-branded (I'm not sure where you got it, but it doesn't hurt to check).
If all else fails, I suggest getting a new SIM card from STC Mobile. Explain that it just stopped working and you need another one. They may charge you a small fee, but at least the phone will work.
Good luck,
Dan
It's working Now .
thanks

Mytouch 4g "Limited Service"

Has anyone had problems with this. No matter what rom, rooted or stock, my phone says "limited service" "emergency calls only". Both Tmo and Htc said send it in. Thought I would ask around first.
I had it rooted running Iced Glacier and all of the sudden, my phone says "limited service" and i dont have anything. No data or voice. My SIM card works fine in any of my old phones, just not this one. I have tried to unroot and root again, using all different roms, and yet still nothing.
Does anyone have any ideas on how to fix this? or what it could be? I want to send it in under warranty, except it was rooted and Im nervous they will be able to tell. (i have another post on how to unroot completely with no trace; here)
Yeah, I get that limited service when the phone switches from 4g to 3g and back. Frustrating to say the least.
Sent from my HTC Glacier using XDA App
it seems as if your phone is now SIM locked, but not to TMO. Try booting into hboot and choose sim unlock function there - this is how I unlocked my phone.
Thanks for the reply, but did you need an unlock code or file to unlock your phone? It is looking on my sd card for two files that I don't have...
Sent from my HTC Glacier using XDA App
Maybe your SIM died. Mine did last year with the same symptoms and a new SIM fixed the problem.
pnut22r said:
Thanks for the reply, but did you need an unlock code or file to unlock your phone? It is looking on my sd card for two files that I don't have...
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
do you have s-off using gfree? (sticky in the dev forum). If you did, in hboot you should see an option to sim unlock the device. If you didn't do gfree yet, do it now and try.
Thanks...
And does that unlock for good? Or until you revert and unroot?
Sent from my HTC Glacier using XDA App
It is unlocked for good unless you re-flash the part7* backup file gfree creates.
i get signal issues but only when coming in from the everglades which i chalk up to the phone looking for a strong tower in the area
Happened to me last week sim card was dead. Go to tmobile and they will replace it.
Sent from my HTC Glacier using XDA App
i am having the same issue. i am using simple mobile so i dont really need to unlock the phone to use it, the first day i got the phone i read the sim card without any problems, it was working fine for like 5 mins and then i got the limited service message. i unlocked the phone with a tmobile code. no luck. i went into the apn settings try changing the settings and it worked once but it doesnt work anymore, one thing i noticed i was able to switch from gsm/wcdma auto to gsm only but it doesnt do it anymore. i just wanted to know if u guys fixed this problem or if i should just send it to htc, i havent rooted my phone. would i have to pay any fee? am still under the warranty program.

no signal or anything! help!

I was running RoyalMIUI -1.4.1r3. I tried rebooting, installing another rom, same thing. Didn't drop my phone or anything!
edit :
I installed ice glacier and now it says limited service, and when I try to manually connect to t-mobile, it says " Unable to connect to network at this time, please try again later. Or it said Sim doesn't allow me " It said something like that.
Try pulling the sim card
Sent from my HTC Glacier using XDA Premium App
i replaced the sim with my sisters wwho does has signal, and still doesn't work. uhh it says android.process.acore crashed or something!
Take your sim to t mobile ask them to give you a updated sim card
Sent from my HTC Glacier using XDA App
same thing happened to me about a month ago. there isn't much you can do to fix it. it has nothing to do with the sim card. unroot your phone and restore it back to stock rom then call tmobile and tell them your phone isn't receiving any signal. they'll send you a replacement phone

Can't find network at neighborhood, downgrade 2.2 to 2.1 is possible?

Hi guys!
I live in Brazil and I got a Vibrant in USA in January. The phone was ok until I update the phone to Froyo 2.2, official from t-mobile website.
After this, strange things started happening when I am at my mother house that didnt happen at 2.1 Eclair. I can't call or receive calls when I am there because of no signal, and it only happens there.
Its very strange, because I changed the sim cards from the same phone company, and still didnt work. But when i inserted them at another cell phone, they worked normally, good signal, I could call and receive calls.
Even more strange because I inserted a sim card from another mobile operator, and the phone worked. I cant imagine what is the problem for this. It started after the froyo update, so i think maybe the new firmware isnt compatible with the network at this specific area.
So I would like to know if there is a way I can return my phone to Eclair 2.1, when things were ok. Or maybe another solution.
I really appreciate your help, sorry for the bad english.
Edgar
You can downgrade to 2.1 using Odin but could be a problem with your sim card.
Sent from my SGH-T959 using XDA App
Could be modem. You could try and flash a new modem and see if that fixes your problem
Sent from my SGH-T959 using XDA App
Thanks for replying guys.
Well, i asked for another sim card, and the problem remained, only at this specific neighborhood the phone is impossible to reach or make phone calls.
i don't know what is Odin, but i will look for it.
bfranklin1986, how can i flash a new modem?
thanks for your time.
http://forum.xda-developers.com/showthread.php?t=849028
You have here everything you need...just read few times and check on youtube also...is not very difficult
edgarzin said:
Thanks for replying guys.
Well, i asked for another sim card, and the problem remained, only at this specific neighborhood the phone is impossible to reach or make phone calls.
i don't know what is Odin, but i will look for it.
bfranklin1986, how can i flash a new modem?
thanks for your time.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=868774
You can flash through recovery or Odin.

Connectivity issue: No cell service

Hello, sorry if this has been posted before. I search but didn't find the same issue.
I just bought a OnePlus 2 from someone. Before buying the phone, since my T-Mobile sim card wasn't a nano sim card, I inserted a new, unactivated T-Mobile nano sim card and was able to see cell signal bars and successfully make a test call to 611 (customer service). However, after I bought the phone and got my sim card converted to a nano sim card, I couldn't get cell reception at all. It kept saying No Service no matter how many times I tried reinserting the sim, rebooting or resetting the phone.
So I thought it was a ROM issue, and proceeded to upgrading from stock Oxygen OS to SkyDragon Hydrogen OS. After installing SkyDragon, still No Service. Then I thought there must be something wrong with the modem firmware, and therefore flashed this modem I found in the SkyDragon thread.:
http://forum.xda-developers.com/showpost.php?p=65329394&postcount=546
First reboot after flashing the new modem, signal bars appeared, and T-Mobile showed as the carrier BUT making calls and using cellular data failed. Rebooted the phone, and it went back to No Service.
Is this an issue with the modem? Should I flash another modem? Please help. Thanks in advance.
Any ideas? Anybody?
Pipper said:
Any ideas? Anybody?
Click to expand...
Click to collapse
I`d suppose to try this SIM-card on another phone. May be this is just a result of bad conversion of SIM-card to nano (have happened to me) and have no clue to ROM or modem.
ArtemiiShelomentsev said:
I`d suppose to try this SIM-card on another phone. May be this is just a result of bad conversion of SIM-card to nano (have happened to me) and have no clue to ROM or modem.
Click to expand...
Click to collapse
I've already done that to confirm it's not because of the sim card. I actually got T-Mobile to give me a new sim card in nano size...
Pipper said:
I've already done that to confirm it's not because of the sim card. I actually got T-Mobile to give me a new sim card in nano size...
Click to expand...
Click to collapse
Do the other sim-card work properly?
ArtemiiShelomentsev said:
Do the other sim-card work properly?
Click to expand...
Click to collapse
Other T-Mobile sim cards don't seem to work. I don't have non-T-Mobile sim cards to test.
What band does your T-Mobile work on?
Using another sim?
Are your carriers only 3g/4g compatible, this phone is dualsim standby won't work dual sim on two simultaneus high-speed networks
Sent from my ONE A2005 using Tapatalk
fburgos said:
What band does your T-Mobile work on?
Using another sim?
Are your carriers only 3g/4g compatible, this phone is dualsim standby won't work dual sim on two simultaneus high-speed networks
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
This phone is compatible with T-Mobile USA, if that's what you're asking. And I only have 1 sim card inserted.
I don't know buddy. OxygenOS sucks. It doesn't allow me to make call. When I hit dial button, it immediately says call ended. Switched to custom ROM and solved issues. Still have some bugs related to network. But I can manage.
Sent from my ONE A2003 using Tapatalk
Does imei show if you dial *#06#
Sent from my ONE A2005 using Tapatalk
krishna442 said:
I don't know buddy. OxygenOS sucks. It doesn't allow me to make call. When I hit dial button, it immediately says call ended. Switched to custom ROM and solved issues. Still have some bugs related to network. But I can manage.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
I flashed the new Skydragon Hydrogen OS, but still got the same issue. Suspecting either radio firmware or hardware issue.
fburgos said:
Does imei show if you dial *#06#
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Yes
I think you should start RMA
Sent from my ONE A2005 using Tapatalk
Pipper said:
I flashed the new Skydragon Hydrogen OS, but still got the same issue. Suspecting either radio firmware or hardware issue.
Click to expand...
Click to collapse
Skydragon uses h2os software. So might be.
fburgos said:
I think you should start RMA
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
RMA is better, resolves if at all you have a hardware issue.
Sent from my ONE A2003 using Tapatalk
I bought this phone from someone, and OnePlus requires the original order details, so can't claim RMA.
However, I found something rather interesting: AT&T sim cards works flawlessly in this phone. After I insert an AT&T sim, and then insert my T-Mobile sim, it starts recognizing my TMo sim. This is so strange, but it confirms a radio firmware issue, not hardware. Will have to trying flashing different radios to see if there's one that works. Anyone can help provide the links to all the radios available for this phone?
Pipper said:
Hello, sorry if this has been posted before. I search but didn't find the same issue.
I just bought a OnePlus 2 from someone. Before buying the phone, since my T-Mobile sim card wasn't a nano sim card, I inserted a new, unactivated T-Mobile nano sim card and was able to see cell signal bars and successfully make a test call to 611 (customer service). However, after I bought the phone and got my sim card converted to a nano sim card, I couldn't get cell reception at all. It kept saying No Service no matter how many times I tried reinserting the sim, rebooting or resetting the phone.
So I thought it was a ROM issue, and proceeded to upgrading from stock Oxygen OS to SkyDragon Hydrogen OS. After installing SkyDragon, still No Service. Then I thought there must be something wrong with the modem firmware, and therefore flashed this modem I found in the SkyDragon thread.:
http://forum.xda-developers.com/showpost.php?p=65329394&postcount=546
First reboot after flashing the new modem, signal bars appeared, and T-Mobile showed as the carrier BUT making calls and using cellular data failed. Rebooted the phone, and it went back to No Service.
Is this an issue with the modem? Should I flash another modem? Please help. Thanks in advance.
Click to expand...
Click to collapse
T-Mobile has been basically down since Saturday the 20th morning and is only partially running today, the 21st. I've been on the phone with them yesterday and today. check here... http://downdetector.com/status/t-mobile

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