Mytouch 4g "Limited Service" - myTouch 4G Q&A, Help & Troubleshooting

Has anyone had problems with this. No matter what rom, rooted or stock, my phone says "limited service" "emergency calls only". Both Tmo and Htc said send it in. Thought I would ask around first.
I had it rooted running Iced Glacier and all of the sudden, my phone says "limited service" and i dont have anything. No data or voice. My SIM card works fine in any of my old phones, just not this one. I have tried to unroot and root again, using all different roms, and yet still nothing.
Does anyone have any ideas on how to fix this? or what it could be? I want to send it in under warranty, except it was rooted and Im nervous they will be able to tell. (i have another post on how to unroot completely with no trace; here)

Yeah, I get that limited service when the phone switches from 4g to 3g and back. Frustrating to say the least.
Sent from my HTC Glacier using XDA App

it seems as if your phone is now SIM locked, but not to TMO. Try booting into hboot and choose sim unlock function there - this is how I unlocked my phone.

Thanks for the reply, but did you need an unlock code or file to unlock your phone? It is looking on my sd card for two files that I don't have...
Sent from my HTC Glacier using XDA App

Maybe your SIM died. Mine did last year with the same symptoms and a new SIM fixed the problem.

pnut22r said:
Thanks for the reply, but did you need an unlock code or file to unlock your phone? It is looking on my sd card for two files that I don't have...
Sent from my HTC Glacier using XDA App
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Click to collapse
do you have s-off using gfree? (sticky in the dev forum). If you did, in hboot you should see an option to sim unlock the device. If you didn't do gfree yet, do it now and try.

Thanks...
And does that unlock for good? Or until you revert and unroot?
Sent from my HTC Glacier using XDA App

It is unlocked for good unless you re-flash the part7* backup file gfree creates.

i get signal issues but only when coming in from the everglades which i chalk up to the phone looking for a strong tower in the area

Happened to me last week sim card was dead. Go to tmobile and they will replace it.
Sent from my HTC Glacier using XDA App

i am having the same issue. i am using simple mobile so i dont really need to unlock the phone to use it, the first day i got the phone i read the sim card without any problems, it was working fine for like 5 mins and then i got the limited service message. i unlocked the phone with a tmobile code. no luck. i went into the apn settings try changing the settings and it worked once but it doesnt work anymore, one thing i noticed i was able to switch from gsm/wcdma auto to gsm only but it doesnt do it anymore. i just wanted to know if u guys fixed this problem or if i should just send it to htc, i havent rooted my phone. would i have to pay any fee? am still under the warranty program.

Related

Bypassing SIM Screen

Is there any way to bypass the sim screen on the mytouch 3G? We got one and y brother wants to use it as an mp3 player/app runner but we don't use t mobile. We can't do anything without a sim currently. If we borrow a sim, root and flash a custom rom will this problem persist?
Nope you'll be good after you root. Just do what you said, borrow a SIM, setup a Google account, then root. You'd actually probably be good with just activating the first time as long as you don't have to reset the phone to factory settings.
Sent from my HTC Magic using XDA App
Thanks, gonna root it asap

[Q] Tmobile G2 with Google - Unable to connect to network

I have bought a new Tmobile G2 with Google from ebay and got it unlocked . However, this phone does is not able to connect to any Service in India..including Vodafone Mumbai, which is on 900 mhz. Here are the HTC Phone details: Model: Tmobile G2 with Google; Network and Country : TMobile USA; When I click on Search for Networks, I get an error message: "Error while searching for networks". When I click on Select automatically, it gives error "Unable to connect to this network at this time. Please try again later".
According to HTC support, this phone should work in India also as it is Quad band. Contacted T-Mobile support too but they were not of much help and asked me to get it to theie service centre.
Would appreciate any help to resolve this issue. Thanks in advance.
Not an expert but what if you put a apn setup for the data on it and try search again?
Sent from my Desire HD using Tapatalk
Did you unlock using Gfree (root)?
There was an issue with when you unlocked your G2 using an unlock code you got no service, just go root it and it will also unlock your phone (network) and your issue will be resolved.
I was in the same boat as you except when the was no fix for a couple of weeks! Hope this helps.
Oh yea that could be it I rooted that way and have my phone unlocked but I have T-Mobile in the USA i did it that way to kill to birds with one stone lol. try that and do what the other poster did and let up know if that works for you ill look around to see if there was anyone sled with this problem.
Sent from my Desire HD using Tapatalk
Yeah, it's a known issue that unlock codes are hit-or-miss with this phone. When they work, it's as easy as any other phone. When they don't work, the phone stops connecting to any network (including the original one it was on). Most of the unlock companies didn't acknowledge this when the phone first came out either (not sure if that has changed now). I had one dealer adamantly tell me his codes were all working until I had him actually try it himself and it messed up his phone...
As stated earlier though, using gfree to get subsidy unlock will fix the issue. Just follow the guide in the Wiki.
I got the unlock code from T-Mobile and did not get any error message while unlocking the phone.
jags2 said:
I got the unlock code from T-Mobile and did not get any error message while unlocking the phone.
Click to expand...
Click to collapse
Hi
none off us got an error when unlocking using a T-Mobile ore second source unlock code.
The phones says successfule, reboots but some of us ended up with a corrupted sim-lock data in the partition 7.
That was the reason why we went for radio S-OFF - to be able to remove the corrupted sim-lock data.
The result of this work is gfree. See the XDA-wiki for the G2/DZ/vision on how to use gfree. This will repair your phone.
Have fun - Guhl
Sent from my HTC Vision using XDA App

no signal or anything! help!

I was running RoyalMIUI -1.4.1r3. I tried rebooting, installing another rom, same thing. Didn't drop my phone or anything!
edit :
I installed ice glacier and now it says limited service, and when I try to manually connect to t-mobile, it says " Unable to connect to network at this time, please try again later. Or it said Sim doesn't allow me " It said something like that.
Try pulling the sim card
Sent from my HTC Glacier using XDA Premium App
i replaced the sim with my sisters wwho does has signal, and still doesn't work. uhh it says android.process.acore crashed or something!
Take your sim to t mobile ask them to give you a updated sim card
Sent from my HTC Glacier using XDA App
same thing happened to me about a month ago. there isn't much you can do to fix it. it has nothing to do with the sim card. unroot your phone and restore it back to stock rom then call tmobile and tell them your phone isn't receiving any signal. they'll send you a replacement phone

[Q] {HELP PLEASE}Mytouch 4G wont read my sim card?

hi i have a rooted mytouch 4G..for some odd reason it wont read my sim card or even identify if their is one.i cant even get a 3g or 4g symbol. I have flashed rom after rom and im using a new radio 26.03.00.04..and i flashed another radio prior to that...could it be sim locked? or has the antenna died or idk..please any help will do thanks
Does it say Emergency Calls Only or No Service in the notification bar? Or does it show T-Mobile, and you have no bars?
GazaIan said:
Does it say Emergency Calls Only or No Service in the notification bar? Or does it show T-Mobile, and you have no bars?
Click to expand...
Click to collapse
You are combining numerous issues into one. The SD, radio, and ROM are all separate issues.
I would check the SD card and see if its still good. Second, I would check your APN settings. Some ROMs do not come with them installed and you have to manually input them.
If all else fails, flash a new ROM and try that.
dubie76 said:
You are combining numerous issues into one. The SD, radio, and ROM are all separate issues.
Click to expand...
Click to collapse
Well yes, that's troubleshooting
Sent from my HTC Glacier
Dear experts,
I just bought the Mytouch 4G off Ebay for my wife's birthday (unlocked so no contract). I have rooted an LG Optimus T before so I thought I could do the same to this phone. My only problem is that I did not have a sim card in hand so I rooted and upgraded the Royal Ginger Rom without the sim card. Now my phone is working perfectly but there is an error of "no sim card, emergency calls only," even after I insert a sim card that works with another phone. I am running out of ideas, the only thing to try is to somehow load the factory default which I did not back up. At the moment with gfree, s=off, please help :-(...
Two questions... Are you inserting the sim card as the symbol where u insert it shows? Second, is the sim card activated with a carrier?
Sent from my My Touch 4G using XDA Premium App
i have same problem please help ........................
Fixed my problem after hours and research and restored the original rom. Please make sure you have the sim card in the correct way as well, easy to miss on this phone...
if its not to much trouble could you help me out with the steps. i currently rooted my mytouch 4g as well and i'm getting the same error message. it says no sim card emergency calls only
lol i inserted my sim wrongly on my phone first time i tried and was embarrassed when my wife showed me the correct way, felt like such an idiot haha
Sent from my HTC Glacier using XDA Premium App
d12unk13astard said:
lol i inserted my sim wrongly on my phone first time i tried and was embarrassed when my wife showed me the correct way, felt like such an idiot haha
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
any one fix this yet?

your sim card does not allow a connection to this network

how can i fix this?
it is a recently unlocked phone but still doesn't work, it accepted my sim card before but now it isnt working
anyone have any ideas?
cetta said:
how can i fix this?
it is a recently unlocked phone but still doesn't work, it accepted my sim card before but now it isnt working
anyone have any ideas?
Click to expand...
Click to collapse
anyone?
Hmm
Sent from my Desire HD using xda premium
Muikkuman said:
Hmm
Sent from my Desire HD using xda premium
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whats the point of that?
What is it set to under:
Menu - Settings - Wireless and Networks - Mobile networks - Network operators?
chrisund123 said:
What is it set to under:
Menu - Settings - Wireless and Networks - Mobile networks - Network operators?
Click to expand...
Click to collapse
its saying "Error while searching for networks" when i search for a network
edit: it has my network on the network operators but it says "your sim card does not allow a connection to this network" again
cetta said:
how can i fix this?
it is a recently unlocked phone but still doesn't work, it accepted my sim card before but now it isnt working
anyone have any ideas?
Click to expand...
Click to collapse
Will it connect, to a different network with the appropriate SIM? sounds to me like a dodgy unlock to me
ghostofcain said:
Will it connect, to a different network with the appropriate SIM? sounds to me like a dodgy unlock to me
Click to expand...
Click to collapse
no it wont :/
cetta said:
no it wont :/
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Click to collapse
In that case, if it where me, I would use The Advanced Ace Hack Kit to root and Super CID your device that will SIM unlock the device permanently, the only proviso is it may erase all your data so make sure it's synced with the Google servers etc., etc
ghostofcain said:
In that case, if it where me, I would use The Advanced Ace Hack Kit to root and Super CID your device that will SIM unlock the device permanently, the only proviso is it may erase all your data so make sure it's synced with the Google servers etc., etc
Click to expand...
Click to collapse
i pmed you for help haha
Sounds like a blacklisted imei. If that's the case, there is no legal solution.
Sent from my laser emitting mammary glands.
But my mate used this phone without No trouble?
Sent from my Desire HD using XDA
cetta said:
But my mate used this phone without No trouble?
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
anyone?
Sorry was offline last night, I would contact your provider and check that your handset isnt blacklisted, if AAHK worked and your sim-unlocked and not blacklisted try flashing a different radio?
Sent from my Desire HD using Tapatalk 2
I have the same problem as the OP.
Ive used the Ace Hack Kit and it still wont work with my SIM. I contacted my Network provider and they said my IMEI wasn't blacklisted or barred.
Any ideas?
flyboyovyick said:
I have the same problem as the OP.
Ive used the Ace Hack Kit and it still wont work with my SIM. I contacted my Network provider and they said my IMEI wasn't blacklisted or barred.
Any ideas?
Click to expand...
Click to collapse
Yes, Not all unlocked phones work with all sim cards. Some carriers lock their sims, so you have to ask for a new sim. The Hack Kit sim unlocks the devices but not the SIM restriction set by the carrier.
glevitan said:
Yes, Not all unlocked phones work with all sim cards. Some carriers lock their sims, so you have to ask for a new sim. The Hack Kit sim unlocks the devices but not the SIM restriction set by the carrier.
Click to expand...
Click to collapse
That would be good to add to the guide.
Sent from a dream.
Teichopsia said:
That would be good to add to the guide.
Sent from a dream.
Click to expand...
Click to collapse
Yes, I was just thinking the same. I will with some more research on the subject.
It would be worth trying with a different sim. If one of your mates are on a different network try theirs otherwise pick up a free payg sim. At least you will know if it is the phone or the sim then.
Sent from my HTC Desire using xda app-developers app
cetta said:
how can i fix this?
it is a recently unlocked phone but still doesn't work, it accepted my sim card before but now it isnt working
anyone have any ideas?
Click to expand...
Click to collapse
Man, I has a low reputation here, but it isn't because I'm noob. It's because I don't post messages here and there ( I'm just trying to keep threads clean and read threads attentively). But I'm enough experienced in your problem. I'm in judicial process with my local shop now, due to exactly your problem. Forget about bad contacts, IMEI's, locks and other I've tried all means that I could find in the internet since 2011, every! And all of the threads connected with your problem begins with "bad metal contacts/ sim card changes/ locks/ unlocks/ roms/ radiomodules/ flashing etc". But It's just a faulty phone[!/B]. Belive me. All this threads ends with something like "any solutions? somebody? " There is no solution for this from at least 2010 year. Don't waste your time and bring your device back to your retailer if you can. I has evidences and prooflinks, and can give them later. Now, I just suddenly have found your post while serching new info in the internet for TODAYS judicial session. So don't reduce my "Thanks Meter" at least till you ask prooflinks. And I'm "beging" you: "just bring your phone back to retailer"
Added few minutes later:
1) I know that it is a bug in the OS-Hardware-controller_flash junction and we all won't find solution because it is very specific.
Here is the answer of t-mobile service. And the core phrase is "If you've messed around with apn settings or something that'll cause errors to, so try a factory reset just to make 100% sure there's a hardware issue." You do not need to fix so hard bug- they should make appropriate devices.
http://support.t-mobile.com/message/83574#83574
2) A guy whom t-mobile sent a new phone and admited it was manufacturer's bug
http://support.t-mobile.com/message/120874#120874

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