Hi guys,
I am trying to sync to 2 exchange accounts using the default mail client, but one of them is not working. It is complaining regarding authentication. The password I am using is correct but I am not having much luck.
I have tried some other email clients, it works with some and not with others.
Any ideas?
Hello. Same happened to me when I was trying to set up my company account.
Eventually I found out that there were some security checks on exchange server which were making my authentication failed. (Despite correct domain, username and password).
My company requires all employee's phones to be allowed on exchnage server in order to connect to it.
All I wanted is to have my calendar synced (no emails) and I managed to solve that by installing Google Calendar Sync on my comp. laptot (Syncing exchange calendar with gmail -> syncing with SGS2)
Related
Hi All
One of the main problems I face in IT is having multiple exchange server mail accounts on Windows Mobile. However today I have finally solved the problem using my Shift... here's how.
The problem stems from the simple fact that you must only have ONE ACTIVESYNC partnership, and use IMAP4 for all other Exchange accounts.
PROBLEM
=======
Using IMAP4 is problematic. The protocol is not fully implemented and followed by IMAP on Exchange 2000 or Exchange 2003. Exchange 2007 finally follows the IMAP4 standard and thus allows it's use here.
The additional problem with IMAP4 (and this affects most WM5 and WM6 devices and the iPhone), is to do with deleting emails on your remote device.
Emails that are deleted either....
a. Remain in your mailbox so when you connect say at work or home using a full Outlook client the mails still appear,
b. they remain but also are 'deleted' in your Deleted Items.
This forces you into a manual DOUBLE DELETE and is a real pain to do every time every day.
The problem is with how mobile devices use the EXPUNGE command under the IMAP protocol. EXPUNGE must be issued to FORCE Exchange to remove the deleted items. It now appears that the Shift correctly follows the use of EXPUNGE and in conjunction with Exchange Server 2007 this now works like a dream.
Therefore....
EXCHANGE SERVER1 - USE ACTIVESYNC
EXCHANGE SERVER2 - USE IMAP4
EXCHANGE SERVER3 - USE IMAP4
etc for all other exchange mail accounts.
The servers you use IMAP4 on MUST BE EXCHANGE 2007....
Here is a link to enabling IMAP4 on Exchange 2007 as by default it is disabled.
http://technet.microsoft.com/en-us/library/bb124489.aspx
I have upgraded one of my exchange servers to Exchange 2007 and now do the following;
EXCHANGE SERVER 2003 mail account - ACTIVESYNC
EXCHANGE SERVER 2007 mail account - IMAP4
This now correctly works, allows me access to both my mail accounts and the Shift properly issues EXPUNGE and my IMAP4 mailbox is updated correctly for when I then use my full Outlook client.
Hope this helps everyone, as this has been my biggest headache using Windows Mobile and multiple mail accounts in the Corporate World....
Regards
Blitzspear
But this isn't a real solution as I still can't sync 2 calendars/list of contacts and IMAP doens't support push-mail as far as I know...
Yes, what about contacts and calendars? How do you handle those?
Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.
All my other mail accounts sync perfectly on my HD2 except my outlook exchange account which I have yet to access. All the setting (domain, mail server) are correct and my co-workers who use android, and iphone have no problem logging into their work email. What's the deal? The error message reads, "a network or server error is currently preventing your device from syncing".
I about blew my brains out trying to set up my exchange account on my HD2. The most frustrating part is that all of the settings were correct. What finally got it set up and syncing? Hitting "sync" over and over again. It took me about an hour and a half of checking and unchecking boxes until everything was finally synced for the first time. Now that it's finally set up, it's running just fine.
Not sure if it's a glitch, or just an ActiveSync thing, but it took me a while before everything synced correctly.
leo876 said:
All my other mail accounts sync perfectly on my HD2 except my outlook exchange account which I have yet to access. All the setting (domain, mail server) are correct and my co-workers who use android, and iphone have no problem logging into their work email. What's the deal? The error message reads, "a network or server error is currently preventing your device from syncing".
Click to expand...
Click to collapse
I have the same problem and did everything in my power to get it to work. The main problem with me and the company's exchange server are the Certificates are not allowing the device to sync correctly. Since we are using WMo I guess it is more difficult to overrule the Security Certificates that by the way are expired and need to be updated.
Long story short…”I gave up” and only use the POP3 line that only gives you access to emails instead of Contacts, calendar, etc…
I think all of you probably need to talk to your Admin about getting a security certificate to install on your phone.
Setting up Exchange on the HD2 is simple and works for me every time... Our server requires me to have a certificate and I've reset my phone about 5 times and set up my outlook email with no probs every single time... But to get it to sync I have to install the Security Certificate. Any secure exchange server with a smart Admin requires one to access the server from the outside...
If you are putting in the correct user, pass, domain and server address, then that is probably it. Also make sure you Data Connection is not disabled in Settings/Wireless Controls.
Hope this helps...
how to set up windows live mail correctely?
used POP3 configuration
i receive mails, but can't send mails...
it also doesn't sync.. mails that i already read on my pc, shown up as unread on my phone...
does someone have an solution?
dempie said:
how to set up windows live mail correctely?
used POP3 configuration
i receive mails, but can't send mails...
it also doesn't sync.. mails that i already read on my pc, shown up as unread on my phone...
does someone have an solution?
Click to expand...
Click to collapse
Noticed yesterday that Hotmail is only allowing POP connects every 15min, so when new mail arrives and you delete something, google tries to send the delete request to hotmail and it times out since it hasn't been 15min. Sad, but migrating to the Hotmail exchange settings may be the final solution. I just havent' got it to work properly yet. If anyone has had any success setting Hotmail up as Exchange let us know. Thanks
EDIT: Found directions...trying now..
Microsoft has mentioned that Exchange ActiveSync will be a separate roll out from the roll out of Windows Live Hotmail Wave 4. Officially, Exchange ActiveSync support on Hotmail not yet been released officially before end of 2010. However, it seems that the Exchange ActiveSync support has been enabled for some, but more and more Hotmail accounts, regardless of whether the accounts have been converted to Wave 4 or not.
For mobile phone users, such as iPhone iOS-based, Android-based, Windows Mobile-based, Blackberry-based smartphone and other cell phones which support Exchange account setup, the settings for syncing Hotmail account through Exchange Active Sync is as follow:
Email: [email protected] or [email protected][B]hotmail[/B].com or [email protected]
Server Address: m.hotmail.com
SSL: Enabled
Username: [email protected] or [email protected][B]hotmail[/B].com or [email protected]
Password: password
Domain: <blank>
Note that each mobile portable devices have different settings, preferences or configuration names, but the basic information required is about the same. For example, in iPhone, go to Settings -> Mail, Contacts, Calendars, and create a new Micorsoft Exchange account. In Android based device, go to Settings -> Accounts & Sync, and add a new corporate account.
After setting up the Exchange Hotmail account, change the “Mail Days to Sync” or “Amount to synchronize” from 1 day to other value in order to receive more emails including old one in Inbox.
If you have encountered incorrect password, unable to connect to Exchange server, unable to open connection to server, or Exchange account verification failed error message, your Hotmail account probably hasn’t have Exchange Active Sync support turned on yet.
noellenchris said:
EDIT: Found directions...trying now..
Microsoft has mentioned that Exchange ActiveSync will be a separate roll out from the roll out of Windows Live Hotmail Wave 4. Officially, Exchange ActiveSync support on Hotmail not yet been released officially before end of 2010. However, it seems that the Exchange ActiveSync support has been enabled for some, but more and more Hotmail accounts, regardless of whether the accounts have been converted to Wave 4 or not.
For mobile phone users, such as iPhone iOS-based, Android-based, Windows Mobile-based, Blackberry-based smartphone and other cell phones which support Exchange account setup, the settings for syncing Hotmail account through Exchange Active Sync is as follow:
Email: [email protected] or [email protected][B]hotmail[/B].com or [email protected]
Server Address: m.hotmail.com
SSL: Enabled
Username: [email protected] or [email protected][B]hotmail[/B].com or [email protected]
Password: password
Domain: <blank>
Note that each mobile portable devices have different settings, preferences or configuration names, but the basic information required is about the same. For example, in iPhone, go to Settings -> Mail, Contacts, Calendars, and create a new Micorsoft Exchange account. In Android based device, go to Settings -> Accounts & Sync, and add a new corporate account.
After setting up the Exchange Hotmail account, change the “Mail Days to Sync” or “Amount to synchronize” from 1 day to other value in order to receive more emails including old one in Inbox.
If you have encountered incorrect password, unable to connect to Exchange server, unable to open connection to server, or Exchange account verification failed error message, your Hotmail account probably hasn’t have Exchange Active Sync support turned on yet.
Click to expand...
Click to collapse
doesn't work for me
EDIT:
it works
server: smtp.live.com
port: 587
security: TLS
I found it was easier to just make a googlemail.com account and forward my pop based mail to that.
At least then I've also got proper push email, you could probably hide your google address to show your hotmail one too, I've not looked too deep in to that one, I'm sure it can be done, you can do it in things like Outlook etc.
Phil
I'm trying to setup the phone for my wife and trying to add all of her emails.
I added her gmail account without a problem, same with her hotmail and right after I wrote email address and password it recognized it and added both without a problem.
But I'm having problem with an emial address my wife has from work, I think it's hosted on gmail but the email address is in this format [email protected] right after i enter email and password it doesn't add it automatically but rather goes to selection of pop3 or exchange or imap, and after that all the other settings like pop server and port, etc.
I checked her iphone and that's what I can find how the account was setup there....
Description - Gmail
SMTP - smtp.gmail.com
Server port - 993
Use SSL - On
Why don't you add it as a gmail / Google account?
Sent from my Nexus 4 using xda premium