Database Users

Push Email with Exchange Server?

Hi all, im kind of new to this but i just read about push email with exchange server and i was wondering how i could use it with my mda vario. I've already installed an updated rom with push email but i dont know how to use it. can any one fill me in on this? thanks for any help.

You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)

Go to www.mail2web.com, sign up there. Than put the settings from the website in the Exchange Server settings in Active Sync on your PPC. Set your current email address to automatically forward your email to your mail2web email address. Enable GPRS and enable push email from the Comm Manager and bingo, push email is yours.

Ok, ive already signed up with mail2web but i want to automatically retrieve hotmail emails. i don't see an option on hotmail to forward all my emails to mail2web. am i missing something here? sorry, im inexperienced and all and these are probably lame questions and all. but please help me out. after reading that article i got hyped up in doing this. thanks for any replies.

Bitfrotter said:
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Click to expand...
Click to collapse
I've gotten DirectPush to work over WiFi... Maybe that was an earlier ROM version though... I don't recall the circumstances under which I got it to work.

MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.

exchange/activesync
Yes please!

Hotmail has deleted the possibility of forwarding mail automatically a few years ago in the free version, only Hotmail Plus subscribers can use this option. With gmail however it is still free. So a basic hotmail account will not be able to use Push over Exchange. You can however sign in to MSN Messenger on your device and will then be notified as soon as an email arrives on the hotmail server. This will cost you extra data charges though, since contacts coming online will also result in data transfer to your device.

Romp said:
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
Click to expand...
Click to collapse
that would be awesome if you know of a tutorial anywhere on this..

so by creating an exchange server as romp said, you can sync any email including hotmail? well that's really a bummer that microsoft disabled forwarding on hotmail. Its mainly my primary email which all my friends/family know. so it would be a miracle if anyone knew how to sync hotmail without subscribing to their hotmail plus.

Well, getting outside emails are a bit more complex. This is usually for a business, but there are plenty of POP-to-Exchange plug ins that would allow getting Hotmail emails. Of course, you would need the Hotmail Plus for the POP.
http://www.slipstick.com/exs/popconnect.htm
My answer was more concerning the Exchange Direct push question, not the hotmail one.
Where I work (yes, I did set up the Exchange system) we have GFI spam filtering and virus filtering (www.gfi.com) and they have a POP2Exchange bridge included. It just checks the account, downloads any POP emails, and drops it in the right mailbox.
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more. Unless you are in a company with Exchange or Small Business Server, its not a cheap thing to do for a home network.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.

ok so if we go the mail2web route... i dont need to install exchange 2003 on a pc myself? does it only work on windows server 2003?
im interested in doing this at my job but i want to make sure it is not too difficult
edit.. well we have our own domain email addresses so the [email protected] is not an option..
any suggestions?

Romp said:
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
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Click to collapse
1) Agreed
2) I am the IT guy and it don't work on our server - the rootcertificate won't install to the PPC - an MS acknowledged problem............
3) Please forward ASAP !! Thanks !! :lol:

Is it a self published cert? Because you CAN get any externally issued cert to work just fine. We use a $15 GoDaddy cert with no problems.
The big screw up most people have with the cert (myself included) is that the cert is not correctly installed, even though it says it is.
Cheaper certs are called "Chained" certs. All certs need a path back to one of the big cert companies. So, companies like GoDaddy get approved to be second level cert issuers. IE on the PC will look at the cert and track it back to the main cert issuer. For example, the cert on GoDaddy goes from GoDaddy, to Starfield, to VeriCert. The VeriCert certificate is installed on all PCs.
Anyway, the problem is that the PC can follow an undefined cert path, the PPC can't. If you install the cert on the server, IE on the PC can figure out the whole path, PPC can't. So, the big thing is to make sure the MIDDLE CERTS are installed on the server. Even though everything seems fine, chances are that the middle ones are not (in this case STARFIELD)
The easiest way to find out if the cert is valid or not is try to get to your webmail on PIE. If you get a message about the cert, your server is not set up completely.
For my server, I had no luck until I found the Intermediary Cert and installed it. https://certificates.starfieldtech.com/Repository.go
Once that was done, my GoDaddy cert worked on the PPC and syncs went perfectly. Once the server has all the certs in the cert path installed, the PPC can validate each level. Until then, its clueless. Most people think you need to install the cert on the PPC. Its the server that needs it.

Does the self published cert only cause problems with direct push? I've got the "old" polling method working. I created a root CA on my server to sign the cert created for the web server and then turned that root CA into a CAB which was installed on the PPC. I should say that my phone doesn't have an AKU 2.xx rom on yet so I've not tested push mail.
This is all outlined in the following doc :
http://www.microsoft.com/technet/itsolutions/mobile/deploy/msfpdepguide.mspx
Also look at http://support.microsoft.com/kb/817379 if you are running a non sbs2003 exchange server in a configuration that doesn't have a front end/back end exchange server configuration. As there are some minor tweeks needed to the registry and to the default web server setup.

If you can do a remote Activesync, then DirectPush will work just fine.

A newbie Direct Push question:
I upgraded my 8125 ROM to the official Cingular June 19 version, and direct push SEEMS to be working great my my Hosted Exchange provider. When new email comes in to my Exchange server and/or a task / calendar / contact is changed on the desktop Outlook client, those get pushed quickly to the 8125.
Problem is, it doesn't seem to work in reverse. For example, IF I get an email pushed to me on my PDA, I read it and delete it on my PDA.....that deletion action is NOT getting syncronized back to my Exchange server. Is that by design, or is indeed something wrong?
Thanks in advance!

not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood

jmel said:
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
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Click to collapse
I appreciate your reply, but my question is beyond that......it centers around Driect Push.....my thinking is, regardless of that setting you referred to, once the email is deleted on the PDA, the PDA should "reverse-push" that deletion to the Exchange server, and mine does not seem to be doing that.
I hope that is a little clearer?

No, his answer was right. The reverse of the Push is not the same. You have to set the options as Jmel suggested. Its basically to save data.
This allows you to go through your mail, delete all your spam and crap, then update the server. Doing so immediately would be a waste. Recieving/sending emails is considered vital, deleting them...not so much.

Exchange OMA Help!

I have searched and searched for an answer to this problem and have not been able to find anything. Hopefully someone here has run into this before and might have an idea or solutuion. Her is my problem.
I have two exchange servers (2003 SP2) on of which is a front end server handling OWA and OMA. We sync about 18 Windows Mobile 6.1 devices over the air using OMA. We are using SSL. All of our devices have random problems connecting to the server. They will sync fine most of the time but will randomly for no particular reason ask the user for their exchange password. We are not enforcing any password policies on the server and we are always checking the box to save the password. In order to get the device synching again the user has to re-enter their password multiple times and often has to kill and restart activesync on their device.
Any ideas as to what might be causing this?
Any help would be much appreciated.

You could try unchecking the box in Activesync on the phone that requires SSL. We use SSL as well, but we have to uncheck that box on the phone. Although our problem is that the phone never syncs when its checked as opposed to your problem of randomly not syncing and asking for a password.

Unfortunately that is not an option. Our SSL is required for authentication. It will not connect without it. It seems like what is happening is that the device is not always passing the credentials to the server. Usually when it asks me for the password I enter the password once making sure I check the Save Password box then when it asks me the second time I hit cancel. ActiveSync then gives me a could not authenticate error. Now if I just hit Sync again it goes through and works just fine without asking for the password. So my guess is that it is not passing the credentials until after the connection is reinitialized.

From what I understand, Push Email relies on the OMA functionality which uses IIS. The problem my lie there. Although I've never tried, you may have to uninstall/reinstall (or confirm) that the OMA part of Exchange is functioning correctly. Sorry I can't be of more help.
Do the log files on the server show anything when a phone can't log in?

No, the exchange logs don't show much. I almost think it might be something with the device configuration. At this point I just don't know. We will be migrating to Exchange 2007 sometime in the next few months. Hopefully that will resolve the problem permanently. I was just hoping maybe by some chance someone here had seen this problem before. Thanks a bunch for your help.

Is the FE server doing the authentication (NTLM) or is there an ISA server in the way configured with Forms Based Authentication? You should make sure the IIS virtual directory for OMA is set only for Basic Auth - and the following article might be worth a read.... http://searchexchange.techtarget.com/tip/0,289483,sid43_gci1188440,00.html
Hope that helps - good luck!!
Mark.

^^^What he said. Took the words right out of my mouth. You'll still be secured through the SSL certificate, even though you're doing "basic auth" you aren't exactly sending your password as clear text. Requiring SSL on the OMA site will automatically encrypt the connection so you have no need to worry.
Try it out and get back in here. I manage a site with about 50 WM 6.1 Black Jack II's that sync with Exchange 2007 with no issues whatsoever. Also verify that you have all your hotfixes related to OMA installed on your Exchange 2003 server.

Syncing and Exchange Server

Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.

I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.

Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?

I'm getting this error.. 0x85010014

Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.

Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.

I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?

The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.

Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do

Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.

I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.

Help! I cannot sync with GMail anymore

It started when I noticed that the GMail app on the phone can only receive all the emails every morning when I reboot the phone. So I destroyed the connection and tried to recreate. Bad move, I have not been able to connect since.
Everytime I keyed in the credentials to sign-in, when creating a sync account, it will spin for a few minutes before saying that it cannot establish a connection to the server. This has happened for a week already and regardless if I am using data or wifi.
Anyone can help?

make sure the ports are right 993 and 465
if you have trouble with imap, then use pop as the last alternative.
if you have the Exchange program installed, you can use gmail as an exchange server as well.

AllGamer said:
make sure the ports are right 993 and 465
if you have trouble with imap, then use pop as the last alternative.
if you have the Exchange program installed, you can use gmail as an exchange server as well.
Click to expand...
Click to collapse
I can connect to Gmail using imap. But when I try to create a sync account, it always fails to establish a connection. Not sure if there's any connection but this seems to happen only after I have rooted the phone.

Im having the same issue with stock gmail app. Of course tmo was no help. Gmail will not sync, just spins the sync icon over n over and makes the phone hot.

Focus and Exchange Server ActiveSync

I picked up the focus yesterday and have run into an issue syncing with Outlook/Exchange Server 2003. I receive the error code below after the email account setup runs for a bit, I get contacts and calendar entries, then a few emails before the error is returned (everytime I try to sync later as the msg suggests). I tried finding the error code referenced on MS Support/Forums, AT&T Samsung forums, and even xda developers with no luck.
I did try a hard reset (from settings) and then recreate the account and I tried removing the hub on the start screen and then deleted the account and recreate same error every time.
Samsung Tech Support suggested that I add the same Certificate on my Server to the phone, Did so - still, no luck.
Anyone see this error/issue?
Outlook Error
Not Updated
We're having a problem syncing your
information. Try again later.
Last tried about a minute ago
Erro code: 8500201C--------------------------------------------------------------------------------

Mine has worked flawlessly. Sounds like you did everything I would have suggested except return and get a replacement phone.

I had that problem. the cause of mine was to have the SSL turned on. After I created the account, I went to setting>email and choose the outlook account, clicked on advanced, then scrolled down and uncheck the SSL checkbox. All worked perfect after that. although I guess I am not super secure.. but anyone that wants to hack and read my email.. feel free pretty boring.

It is obviously a software issue. How can a replacement phone solve any problem.
If your exchange server does not use public certificates (the ones that your company has to pay for), or the certificate comes from some publisher that WP7 doesn't know about, it will be touch to set it up. For one, import the server certificates directly does not work. In the past with WM phones, MS suggests you need to import the root certificate instead. So, see if you can find the root certificate for it.

agreed - was able to get Corporate Store to allow me to try settings on another Focus, with same results.
can see the Folders on my Outlook (some are unique to my Exchange Server), so we know that we are nearly there. little more tweaking, and also, update to a new Server,
but, that might not be for week or so, so if anyone has solutions, would be much appreciated.

I had problems with mine and worked with our Exchange admin. We found it was the encryption part of our policies. Both Device and Storage card encryption parts of the policy have to be turned off. After some research this is correct and expected to be fixed in Early 2011 when Microsoft starts pushing this for business.

Oh it also does not support alphanumeric passwords at the moment:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/ee2ecd48-89bf-4e8c-b48e-553967517a4d

Here is the one about encryption:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/7c4329c9-9f51-4184-8f48-5d4bc5c6269e

cwiley2566 said:
Oh it also does not support alphanumeric passwords at the moment:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/ee2ecd48-89bf-4e8c-b48e-553967517a4d
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Click to collapse
That is really strange because my HTC Surround took my alpha numeric password just fine for my exchange email. Haven't had any issues with it at all.

Do you mean a password for the domain or the screen lock password? They are talking about the policy that requires a alpha numeric password (or not allowing simple passwords) for unlocking your screen. Our company allows simple passwords (just numbers) so I didn't see the problem.

We don't have a certificate,and all I had to do was go to advanced and turn off encrypted SSL connection ( I also have alphanumeric and symbol password for exchange)

I am referring to the screen lock policy in Exchange. Of course alphanumeric and symbol passwords for exchange/domain authentication will work.

Installing SSL Cert (quick and dirty)
Email your server's SSL cert to a GMail account. Hotmail blocks the attachment as an unsafe filetype.
Open the attachment and Phone7 should ask you if you want to install. Go back and set up your Outlook account.

Got mine working on Exchange 2003 even after the error messages
This happened to me as well. We have an Exchange 2003 server and what I did was go to "email and accounts" on the phone and went through the proccess and setup everything correctly but still got the error messages.
Now this is what fixed my issue (strange). I got out of the "email and accounts" and went into all programs list and opened "Outlook" , from there I put the settings in again for my account and presto, it just started working and syncing.
I did 2 phones likes this already and it works. Dont ask me how, but it does.
Hope this helps OP and anyone else using Exchange 2003.