It started when I noticed that the GMail app on the phone can only receive all the emails every morning when I reboot the phone. So I destroyed the connection and tried to recreate. Bad move, I have not been able to connect since.
Everytime I keyed in the credentials to sign-in, when creating a sync account, it will spin for a few minutes before saying that it cannot establish a connection to the server. This has happened for a week already and regardless if I am using data or wifi.
Anyone can help?
make sure the ports are right 993 and 465
if you have trouble with imap, then use pop as the last alternative.
if you have the Exchange program installed, you can use gmail as an exchange server as well.
AllGamer said:
make sure the ports are right 993 and 465
if you have trouble with imap, then use pop as the last alternative.
if you have the Exchange program installed, you can use gmail as an exchange server as well.
Click to expand...
Click to collapse
I can connect to Gmail using imap. But when I try to create a sync account, it always fails to establish a connection. Not sure if there's any connection but this seems to happen only after I have rooted the phone.
Im having the same issue with stock gmail app. Of course tmo was no help. Gmail will not sync, just spins the sync icon over n over and makes the phone hot.
Related
I'm new here, and I go to Comm Manager on my Touch, and Microsoft Direct Push is turned off, and I mean greyed out. So, how do I set up Outlook, and/or my Gmail for direct push? Now, my data keeps randomly turning off, I love this phone, but sometimes it is bipolar.
The Microsoft Direct Push for email is for when you have setup and Exchange server connection via Activesync.
For instance, I have Microsoft Exchange at my work, and I got the webmail server address setup in the Activesync for my Touch, and now when my work account gets an email, I get it almost at the exact same time on my phone.
Gmail by itself doesn't do direct-push, it can do POP3 or IMAP. So you can setup the POP or IMAP connection via adding an email account through the messaging on your phone, but you'll have to specify when you want the phone to go out and check for new mail. There are a few options out there that let you add your gmail settings to some websites that offer the Microsoft Exchange server connection, some free, some paid, and you can do it that way. Just gotta do some searching buddy.
The last email I received on my Hero via HTC Email app is at 8.46am.
If I sync by wifi or Tmobile 2g I dont get any more emails.
The Gmail app does, my ipod Touch does. I have deleted the email account and recreated but no change.
Any ideas.
Just checked my yahoo account with HTC Mail and this works fine.
Has Google got issues??? I have all the correct imap settings
imap.gmail.com SSL port 993
smtp.gmail.com SSL port 465
I configured a gmail account in HTC Mail and it has been working fine. Only had to enter my accountname (mail address) and password. And HTC Mail configured everything else. Maybe you shouldn't configure your Gmail account manually?
Works fine for me. Both accounts I have set up are refreshed properly. I'd try deleting the account and setting it up again to see if this does the trick.
I have already deleted account.
Can you tell me if the Google email auto account settings by HTC are POP or IMAP?
If its pop3, then I wont be able to view the folders.
What I dont understand is this email has been working for nearly 2 weeks no issues.
Baffled.
Just deleted any did the HTC auto setup. Gmail setup as IMAP will same settings as I did manually, but still the newer messages from today are not showing.
This is really p*ssing me off.
Just come off the phone from HTC UK Technical support. I was speaking to a lovely lady who was very helpful. It took 30 mins but we solved it.
In a nutshell from my laptop I deleted some emails from my inbox , 5 in total out of 13 and suddenly the HTC Mail app was taking ages to sync and then voila.
It appears as if the sync status on the app got corrupted. But all working.
Happy now, and I must say a big thank you to HTC support
Hah, this is weird. I deleted and re-created my both accounts (IMAP) to check if I could reproduce your issue, but they were still syncing fine for me.
Glad you got it all sorted out.
gavinfabl said:
Just checked my yahoo account with HTC Mail and this works fine.
Has Google got issues??? I have all the correct imap settings
imap.gmail.com SSL port 993
smtp.gmail.com SSL port 465
Click to expand...
Click to collapse
it's a paid yahoo account right??? if not, how did u manage to get it working?
Nope its not a paid Yahoo account. Just entered my yahoo email and it was setup automatically
user name is - email (less the @yahoo bit)
pop server - pop.mail.yahoo.co.uk
, SSL port 995
smpt.mail.yahoo.co.uk
SSL port 465
gavinfabl said:
Nope its not a paid Yahoo account. Just entered my yahoo email and it was setup automatically
user name is - email (less the @yahoo bit)
pop server - pop.mail.yahoo.co.uk
, SSL port 995
smpt.mail.yahoo.co.uk
SSL port 465
Click to expand...
Click to collapse
thanks. will try it out.
Hello,
I have an HTC Ozone. Purchased about 2 months ago. I have been unable to send email through a company mail server since I have got the phone. I can log on and download my messages with no problem. When attempting to send mail I connect to the server but my phone sends no authentication information and I get a message bounced back saying no relay access allowed. I have tried the microsoft fix but my phone would not install it. I am currently using the most current 3VO 6.5 rom, I have also tried the official rom. With all three roms I have been unable to send mail. I have also tried multiple email clients.
I have tried to send mail through our server over wifi with outlook mobile and profimail. Same resault error 504 relay acces denied. I know for a fact our server supports relay access with authentication, I have no problems sending mail with my laptop using my verizion air card.
As i noted earlier I have had this problem from day 1 with stock 6.1 rom, with the official 6.5 rom and with the 3VO rom.
Does anyone have any ideas?
Thanks in advance.
Brian B.
Ok more testing. Tried same account information with my wife's phone same resault. I was thinking verizon was blocking port 25, cause I have tried other outgoing servers. Our IT guy says logs show phone connecting but not sending the login information. This baffles me. As anyone with an ozone had these problems. I have searched all over everything I find says use an alternate smtp server but this doesn't work either. This phone is really making me angry.
Of course, you are using your phone operator SMTP ?
Do you have the same probleme with GMAIL and IMAP protocol ?
Jalom said:
Of course, you are using your phone operator SMTP ?
Click to expand...
Click to collapse
What do you mean? I'm sure I have a T-Mob mail account, but I don't use it. I use my Internet provider's SMTP email. I cannot get my folders on my phone, "deletes" don't get sent from my phone, and every once in a while I cannot send email.
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Jalom said:
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Click to expand...
Click to collapse
The sending problem is intermittent, but the folders issue and the deletes issue are permanent. Plus, if I read and/or delete an email from my phone and do not read it on my email server it gets re-sent to my phone as unread mail.
Btw, the incoming server is a POP server, the outgoing server is SMTP.
All right. Although I do not have a precise idea of what your problem is, I would suggest the following:
- Call you provider (T-mobile if I understood well) and ask them what is their smtp server address, and what is your login / password, and try to use this config to send mail.
- Try to switch one of you webmail from pop to imap and to sync your mails using the imap protocol.
Another solution would be transfering all you mails to a live mail account, as these of course are well integrated in WinMo.
Hi,
I have a HTC magic (Belgian proximus edition).
When I try to setup exchange account to sync with gmail, I am always getting an "authentication failed" error.
I am typing:
my full gmail address: ...
server address: m.google.com
domain: (left blank)
username: my full gmail address
password: xxxx
and tick: This server requires an encrypted SSL connection.
Anyone has a clue for this please ?
Thanks for your help
Do you have an exchange server you are trying to connect to?
If so then m.google.com is the wrong address. This address should be the address to your exchange server something like webmail.mydomain.com
like for my old exchange server it was mail.jasoncohenitservices.com when I had an exchange server.
m.google.com is not a valid address.
Is this a company email accout you are trying to set up?
if you are attempting to connect to a gmail address you use EMAIL program not the exchange sync email. google does not use exchange for their mail service.
I find that "Work Email," as it is called on my MyTouch 3G, is very unreliable and slow. It's spotty and quite frankly I would like something better.
Dont blame the app, blame your companies network. the phone has nothing to do with how fast your emails are delivered to you. i get mine before they even hit my inbox at work on my MyTouch3g using "work email"
jcohenlv said:
Dont blame the app, blame your companies network. the phone has nothing to do with how fast your emails are delivered to you. i get mine before they even hit my inbox at work on my MyTouch3g using "work email"
Click to expand...
Click to collapse
Gotta blame the phone/app. Co-worker has an iPod touch connected to the office's wifi and he gets the emails in before the client does. I, too, connected my phone to the office's wifi and had a weaker signal than his iPod did (even had no signal where his had five bars) AND the "Work Email" client was slow to sync and missed emails. I have it to get emails as they arrive too.
I also deleted a folder on the client then sync'd Work Email and the folder still shows up there with no way to delete it in sight. So, yeah, really going to have to go with the phone and software as the problem...
The idea behind it is to syncronize my HTC magic with GMAIL calendar.
Looking at the info I found on the web, I had to configure the "exchange" settings with that google address to sync via "push" (3G).
Seems to work with many users in this way, but I can't get it to work on my HTC.
There is as far as I know, no software that syncs FROM the calendar of HTC TO outlook or Gmail Calendar. As I am not in a company, setting up an exchange server is not an option for me (price is too high).
In fact I am just looking for a way to have my Outlook Calendar synced with my HTC calendar and vice versa. If this works via USB or wireless, this is fine for me. In addition it would be nice to make it work via 3G too.
As I don't have an exchange server, Gmail Calendar looked a good alternative to me ?
Any other suggestions otherwise ?
Thanks
Regards
l0lcats said:
Gotta blame the phone/app. Co-worker has an iPod touch connected to the office's wifi and he gets the emails in before the client does. I, too, connected my phone to the office's wifi and had a weaker signal than his iPod did (even had no signal where his had five bars) AND the "Work Email" client was slow to sync and missed emails. I have it to get emails as they arrive too.
I also deleted a folder on the client then sync'd Work Email and the folder still shows up there with no way to delete it in sight. So, yeah, really going to have to go with the phone and software as the problem...
Click to expand...
Click to collapse
Gotta be something wrong with your phone. Me and all of my co-workers on android all receive our emails before our Winmo, Crackberry, and iCrap users. This is using EDGE as none of us have a 3G connection in the office.
Ok ...
Now back to the original question please ?
Following to the internet it seems to be possible to push the calendar of an android device to google mail.
What is the exact procedure please as I don't get it to work. And YES they are using "exchange setup" for this on the HTC !
Thanks for your help ...
Regards
My suggestion just start using google calendar and use your phones browser over 3G. The HTC calendar sucks in my opinion.
i also found this online:
If you told the device to sync with google when you set it up you will have the synced events in a calendar called "yourname" (first part of your google account).
The ones that don't sync I think you have put in "My Calendar" which is only local on your phone
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07a457db8959491b&hl=en
All my other mail accounts sync perfectly on my HD2 except my outlook exchange account which I have yet to access. All the setting (domain, mail server) are correct and my co-workers who use android, and iphone have no problem logging into their work email. What's the deal? The error message reads, "a network or server error is currently preventing your device from syncing".
I about blew my brains out trying to set up my exchange account on my HD2. The most frustrating part is that all of the settings were correct. What finally got it set up and syncing? Hitting "sync" over and over again. It took me about an hour and a half of checking and unchecking boxes until everything was finally synced for the first time. Now that it's finally set up, it's running just fine.
Not sure if it's a glitch, or just an ActiveSync thing, but it took me a while before everything synced correctly.
leo876 said:
All my other mail accounts sync perfectly on my HD2 except my outlook exchange account which I have yet to access. All the setting (domain, mail server) are correct and my co-workers who use android, and iphone have no problem logging into their work email. What's the deal? The error message reads, "a network or server error is currently preventing your device from syncing".
Click to expand...
Click to collapse
I have the same problem and did everything in my power to get it to work. The main problem with me and the company's exchange server are the Certificates are not allowing the device to sync correctly. Since we are using WMo I guess it is more difficult to overrule the Security Certificates that by the way are expired and need to be updated.
Long story short…”I gave up” and only use the POP3 line that only gives you access to emails instead of Contacts, calendar, etc…
I think all of you probably need to talk to your Admin about getting a security certificate to install on your phone.
Setting up Exchange on the HD2 is simple and works for me every time... Our server requires me to have a certificate and I've reset my phone about 5 times and set up my outlook email with no probs every single time... But to get it to sync I have to install the Security Certificate. Any secure exchange server with a smart Admin requires one to access the server from the outside...
If you are putting in the correct user, pass, domain and server address, then that is probably it. Also make sure you Data Connection is not disabled in Settings/Wireless Controls.
Hope this helps...