Related
Okay, just just get something out of the way here: Only try to get one of these if your service is really bad at house/office.
1: Make sure you actually have dropped calls. Ours were over 5% which is considered really bad, I guess.
2: Call tech support, wait to get connected, then act dumb an say that you've already been through the tech support stuff and you've been talking to a person in retentions for the past half-hour. They'll say well how'd you get to me? Just say that the guy in retentions said that he was putting you on hold to check into getting you a free airave; you've already been through troubleshooting with him.
3: The person in tech support will transfer you back to somebody in retentions and bring them up to where you're at.
4: Tell the person in retentions should go ahead and start the order and then you're set.
5: Is optional. You can have your call drop them, then they'll call you back and you can make a joke about how crappy the service is. (Actually happened to me)
I took the long way through this today, but started in retentions, got tranfs to tech support after checking the drop call rate and doing some basic troubleshooting, then told the guy in TS that I'd been through it all the last last guy in Relations was checking into a free airave for me, but somehow got transfered to him, ect.
I also started out by telling the first guy in retentions that I'd taken 2 phones to the corp store, they had done some PR update (act stupid about it) and now those two phones always have some ^ above the bars at the office, but the service works great and the data speeds can actually load a website in under 3 minuets. The data service at our office has been 0.02 kbps for over a month now, which is why I did the PRL hack in the first place on the two office phones 2 weeks back.
Anyhow, it's on it's way and didn't take that long.
They do check your area and if they feel you are in a good signal area they will not give it to you for free. I only say this because when I called he told me as long as my area qualifies for free airave service he will be able to do it if not I have the option to purchase one. Luckily after he checked the computer he said "great news u qualify". so this will not work for everyone, and it does connect to gps and reports where the device is connected. So good luck, im sure sprint gonna get stormed with calls and eventually they will catch on.
sprink0281 said:
They do check your area and if they feel you are in a good signal area they will not give it to you for free. I only say this because when I called he told me as long as my area qualifies for free airave service he will be able to do it if not I have the option to purchase one. Luckily after he checked the computer he said "great news u qualify". so this will not work for everyone, and it does connect to gps and reports where the device is connected. So good luck, im sure sprint gonna get stormed with calls and eventually they will catch on.
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Click to collapse
i just hate talking to sprint reps, you think sprint chat will work?
ryohei47 said:
i just hate talking to sprint reps, you think sprint chat will work?
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Click to collapse
Don't think so cuz you gotta talk to the retentions department...i hate talking to them too cuz of those damn scripts they follow, it's like talking to human robots!
Also should mention don't get caught in a lie about talking to them cuz they do have a record of when you call and what department you talked to. So I'm sure if they know you lied they probably will give you a hard time and might make a note on your account that you lied and who knows they might be reluctant to go out of their way for you in the future, I know I wouldnt want to help a liar. So what if you have to be on the phone with them for awhile your getting something for free if your lucky so not really a reason to *****....
The guys I got didn't talk like robots for once, and they were probably from America. I was surprised. They also seemed quite personable.
Hrshycro said:
The guys I got didn't talk like robots for once, and they were probably from America. I was surprised. They also seemed quite personable.
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Click to collapse
Yea you can get lucky once in a while...i had a girl from canada one time and we must of had 30 minute conversation after she was done with my issue. It was like we were friends just talking about anything! Was hoping she was local to me I was gonna ask her if she wanted to meet for lunch or something....i kinda wondered since she had my info if she looked up my facebook to see who she was talking to....
sprink0281 said:
Yea you can get lucky once in a while...i had a girl from canada one time and we must of had 30 minute conversation after she was done with my issue. It was like we were friends just talking about anything! Was hoping she was local to me I was gonna ask her if she wanted to meet for lunch or something....i kinda wondered since she had my info if she looked up my facebook to see who she was talking to....
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Click to collapse
Haha, That would be funny. Ask a CSR out on a date, then get married down the road. That would be better than a myspace marriage.
Got one quickly
In our condo, my girlfriend's BB Curve and my Evo averaged 1 bar. While online checking our account, I decided to just email sprint and ask for an airave. Went to "contact us", left a messege and the next day we got a call from customer service, 10 minutes latter we were approved, two days latter got it in the mail, hooked it up last night, and now we are at five bars each. I am not saying it will be that easy for everyone, but for once in my life it was!
Very interesting, was thinking of trying this but figure I got no use for the Airave for now...
I get average -104 to -118 dbs which I heard -120 is no service. This is at my house. I get data roaming message and dropped calls. Went into Sprint and said I couldn't get one for free or heard of giving them out for free. Sucks I don't have internet to use it even if I did call and got one. Do you have to pay the 4 bucks a month for it or is that waived. Waived or not id use it.. just no internet.
Sent from my PC36100 using XDA App
Didn't even bring prices to me, so I'm guessing all free.
Sent from my PC36100 using XDA App
Hrshycro said:
Didn't even bring prices to me, so I'm guessing all free.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
If you got it from retentions it is free and the monthly fee is waived. When you go to your account and it lists your devices, it should say retentions next to the Airave.
So if a person were to have terrible 3G speeds they still wouldn't help? My reception is weird, no dropped calls or anything but my reception can shoot up from two bars to four, or six. But my 3G is ALWAYS bad in the town I'm in. Any ideas?
Sent from my PC36100 using XDA App
Systemfraud said:
So if a person were to have terrible 3G speeds they still wouldn't help? My reception is weird, no dropped calls or anything but my reception can shoot up from two bars to four, or six. But my 3G is ALWAYS bad in the town I'm in. Any ideas?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Just tell them your reception is bad too.
Yeah they don't help you at the store. They just told me they will try to update my phone for tower pulling. Said I already updated the radio to the latest and did the prl update. He said oh well I can't help you then. Wish I had the internet her is call about how bad my reception is and dropped calls. What irritated me the most is txt not going through. Is txt sent by the data service? If I turned data off will I send and receive sms still?
The guy told me it might be the material my house was built with causing the bad signal. If I go out the best reception I get is -100
Sent from my PC36100 using XDA App
How do you see the db of your reception? Sorry for the noob questions.
Sent from my PC36100 using XDA App
##debug# in phone dialer. If you have cm6 you can go through cryon settings and do it. Just type that in the dialer and wait. Click the first one.
Sent from my PC36100 using XDA App
That was the bigger problem at our office, the 3g speeds have been 0.02 kbps fire two months, but I *****ed the drop call problem instead. Im sure you can get one.
Sent from my PC36100 using XDA App
I'm sure I cam get one but won't be able to use. Don't have the internet.
Sent from my PC36100 using XDA App
Thanks Hrshycro!!!
Worked to a tee. Called Tech got transferred and in less then 5 minutes the girl in retention was putting in my order! She did put me on hold for a couple of minutes to confirm my eligibility. It's on the way for free with no monthly charge.
Awesome tip, thanks again!
Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though
Seriously? What tips/talking points did you use, that might help the rest of us get a similar result?
Sent from my HTC Glacier using XDA App
tangrams said:
Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though
Click to expand...
Click to collapse
Similar story here except I don't pay for the extra t-mobile protection. My slide has a hardware issue so the store offered me a refurbished slide or I could pay for a MyTouch 4g for 250$. I denied and told them to just send me a refurbished slide. 5 mins into the call and the T-mobile lady helping me out tells me that they are just going to send me a refurbished 4g. I told her that is great and I hope shes not pulling my leg! She look shocked and said "nope!". I called T-mobile the next day to confirm and sure enough a 4g is on its way to me.
Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.
TJBunch1228 said:
Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.
Click to expand...
Click to collapse
Hey just received my 4g today. Basically I went to a tmobile store and showed them my phone ( front buttons unresponsive). Once the tmobile clerk called customer care to send a refurbished 3g, they informed her that I could just get a refurbished 4g. I agreed and the deal was done.
I don't think a cracked screen counts to be replaced though...since that isnt hardware failure.
However, you can let customer care guy know that your friends were offered a free upgrade to refurbished 3g's ( if it is hardware related ) Good luck!
Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...
TJBunch1228 said:
Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...
Click to expand...
Click to collapse
Lets hope you get one! It is quite the phone!
tri4life said:
Lets hope you get one! It is quite the phone!
Click to expand...
Click to collapse
Well that was less fruitful than I would have liked... I went through the whole process of troubleshooting and the rep indicated that she would have a replacement sent to me and said it would be a Mytouch Slide... GRRRR
Oh well, such is life.
My GF brought up something I thought I should mention. It's possible that it's region specific. Just an idea
I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app
did they make you send in your old slide when they upgraded you to the 4g?
perknite said:
I think the Slide has officially been kicked to the curb by T-Mobile.
Click to expand...
Click to collapse
Sure feels that way...
zguithues said:
did they make you send in your old slide when they upgraded you to the 4g?
Click to expand...
Click to collapse
Yes. They give you 7 days to send it back.
Sent from my HTC Glacier using XDA App
Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.
I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App
tangrams said:
Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.
Click to expand...
Click to collapse
What? Crappy... I loved my slide and It was an amazing phone.
OriginalDRag said:
I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
My slide was black and the 4g I received was black as well. They did mention that since my phone was black and I had to be given a black 4g.
perknite said:
I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app
Click to expand...
Click to collapse
screw t-mobile...
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
these big corporations are all out to make money at the end of the day. so you can't expect them to keep updating devices, because then you will never buy a new phone
gtmaster303 said:
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
Click to expand...
Click to collapse
Well we do need a gsm network though... ;-) I do agree that the phone will be a usable option for quite awhile because there are awesome devs out there!
Sent from my T-Mobile myTouch 3G Slide using XDA App
Damn, my H key has been unresponsive every once in a while and I haven't felt like going through the return process. So after reading this I called them almost immediately.
No luck They are sending me a refurb slide. I even asked if there was any 4g upgrade offers going on and he said none that he knew of.
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.
brianstk said:
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.
Click to expand...
Click to collapse
I purchased mine they day they came out and last week was the first time I ever took it in and they offered the 4g upgrade.
Friday Sprint updated the Airave software and most customers had their incoming calls sent right to voicemail within the Airave perimeter. The last time they updated the software phones could not make outgoing calls. This last screw up cost me a $2000 job! Customer service tred reactivating both my phones because they knew nothing about the Airave update and resulting outtage. I read about it here on XDA with other Airave customers. I called Airave people direct and they said "sorry" and reset the Airave! A simple text to say there was a software update would have been helpful to diagnose this on Friday not Monday. Anyone interested in starting a class action lawsuit since this is Sprint caused, sign me up! Otherwise flood their tech support lines with complaints. They will give you a "sorry" also.
Sent from my SPH-D700 using XDA App
Things happen... Did you not have a second number for someone to call? Anyways your suit wouldn't get anywhere.. Sprint doesn't have anything that says they guarantee to be up 100% of the time.. Maybe by you not getting that job- Sprint saved your life by you not getting in that car wreck on the way to that job.. hehe.. Or maybe you'll get a call today for a 4,000 dollar job you wouldn't of been able to accept bc of that other job.. I dunno..
kennyglass123 said:
Friday Sprint updated the Airave software and most customers had their incoming calls sent right to voicemail within the Airave perimeter. The last time they updated the software phones could not make outgoing calls. This last screw up cost me a $2000 job! Customer service tred reactivating both my phones because they knew nothing about the Airave update and resulting outtage. I read about it here on XDA with other Airave customers. I called Airave people direct and they said "sorry" and reset the Airave! A simple text to say there was a software update would have been helpful to diagnose this on Friday not Monday. Anyone interested in starting a class action lawsuit since this is Sprint caused, sign me up! Otherwise flood their tech support lines with complaints. They will give you a "sorry" also.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I was out of town all weekend and didn't notice the Airave when we got home last night. I'll be sure to check it out tonight though. But I have to tell you, seeing as how they gave me one for free and free monthly service to boot, I would never complain about it especially if they fix it as soon as I called them about it. Sorry you lost that job. I agree that a quick text would have been beneficial.
One of my points was that customer service knew nothing about it on Sunday, 2 days later. I just happen to see 4 others with airaves having problems since Friday and figured it out myself and called the Airave number. They knew!
Sent from my SPH-D700 using XDA App
kennyglass123 said:
One of my points was that customer service knew nothing about it on Sunday, 2 days later. I just happen to see 4 others with airaves having problems since Friday and figured it out myself and called the Airave number. They knew!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sometimes I feel like my Airave is more work than the benefits are worth.
This maybe a dumb question but what is airwave? I don't think I have it but most sprint customers in Virginia are experiencing less than adequtes signal. From failed text to failed calls.
R3537L1F3 said:
This maybe a dumb question but what is airwave? I don't think I have it but most sprint customers in Virginia are experiencing less than adequtes signal. From failed text to failed calls.
Click to expand...
Click to collapse
An Airave is a mini cell tower, a femtocell, that hooks up to the internet to use in areas of bad or no signal.
Sent from my SPH-D700 using XDA App
shane6374 said:
Sometimes I feel like my Airave is more work than the benefits are worth.
Click to expand...
Click to collapse
QFT, I have one too, and leave it off most of the time.
Just thought id chime in as the voice of dissent. My airave is working normal. Didn't seem to be missing any calls, and my wife is at home now, and she doesn't seem to be having any problems either.
Sent from my SPH-D700 using XDA App
phdeez said:
QFT, I have one too, and leave it off most of the time.
Click to expand...
Click to collapse
I only turn mine off when I'm torrenting. It gives me a bad voice delay. Other than that, I love it.
Sent from my SPH-D700 using XDA App
Just out of curiosity, in what order do y'all have it hooked up? It suggests to put it directly in to the modem, before a router or computer. I have mine running outside the network hooked up to a port on the wifi router. I think it works better that way. I don't want it first in line allocating bandwidth, I want MY router first in line.
Sent from my SPH-D700 using XDA App
I've seen people mention getting these for free from Sprint. How do you do that? Do you just ask for it? Service inside my house is crap and it drives me nuts.
austin420 said:
Just out of curiosity, in what order do y'all have it hooked up? It suggests to put it directly in to the modem, before a router or computer. I have mine running outside the network hooked up to a port on the wifi router. I think it works better that way. I don't want it first in line allocating bandwidth, I want MY router first in line.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I had mine set up as they specified, first in line, until my power flickered two days in a row and both days I had to use a paperclip to reset the Airrave to get my internet service working again. It apparently doesn't recover gracefully from a power outage. Now it is just another item plugged into my router.
austin420 said:
Just thought id chime in as the voice of dissent. My airave is working normal. Didn't seem to be missing any calls, and my wife is at home now, and she doesn't seem to be having any problems either.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Apparently it was not all Airaves that is why they never spot these problems before pushing the updates.
Sent from my SPH-D700 using XDA App
I sent that PoS back to them last week - and I didn't even pay for it! Caused more problems than it solved.
nebrando said:
I've seen people mention getting these for free from Sprint. How do you do that? Do you just ask for it? Service inside my house is crap and it drives me nuts.
Click to expand...
Click to collapse
Pretty much. It took me to the 2nd level rep to get one, but no more than 15 min on the phone. Also don't call up asking for one, just explain the issue and they should offer you one.
nebrando said:
I've seen people mention getting these for free from Sprint. How do you do that? Do you just ask for it? Service inside my house is crap and it drives me nuts.
Click to expand...
Click to collapse
If your service is real crappy in your house and your credit is good enough for an extra line you can call them and complain about the lack of service and they will send you one. It adds $1 and change to your bill for the taxes on the additional line but no other fees. You also need a computer with DSL or Broadband internet.
Sent from my SPH-D700 using XDA App
insanity213 said:
I sent that PoS back to them last week - and I didn't even pay for it! Caused more problems than it solved.
Click to expand...
Click to collapse
HaHa, I did that the first time I got one. POS! But got tired of the garbled calls in the Living Room so tried it again. 3G speeds are superfast but when it screws up your phone service with "updates" I get really annoyed and want to throw it out in the street and run it over. If it is working stop trying to fix it Sprint!
Sent from my SPH-D700 using XDA App
is this for the airwave 1 or 2. the 2 messes up my epics call waiting and is currently unplugged... i dont see anything on the sprint site..
Kennyglass I pm'd you about something unrelated to your thread. Can you take a look?
Sent from my PG86100 using XDA Premium App
he asked what app i used ( i said none of course) and when in reality i didn't hit "hide on PDA net" but he asked if i used MIFI.
( i got out of this by saying i put my sim into another phone and it must have done something odd because the phone was an OLD phone that was having issues)
Was there a point? What did the rep say about tethering?
Sent from my SGH-T989 using XDA App
Makes no sense...what are u trying to say?
.
Thread moved. Would advise you to read forum rules and post in correct section.
I was just saying what the rep said. I don't know much about it but people seem to be collecting these experiences on xda from what IV been reading about so I figured I'd add my 2¢
Sent from my MB860 using Tapatalk
I still have no clue what you're talking about. Your first post is confusing,and your second doesn't clarify anything.
Sent from my HTC Sensation with Beats Audio using xda premium
Sorry,what im I'm trying to say is that there asking about it in depth now and automatically assuming you'r trying to do wrong. I'm only informing anyone who wanted to read what I was told.
Sent from my Transformer Prime TF201 using Tapatalk
??? looks like a "bad trip" post to me... ???
Give him some credit... at least he came here instead of wandering through a forest while he was on that trip.
"Bad trip" post? What does that mean?
Sent from my Transformer Prime TF201 using Tapatalk
ianwardell said:
"Bad trip" post? What does that mean?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
As in it looks like you ate a bag of mushrooms soaked in LSD and posted your thoughts on XDA.
And I'm an AT&T employee if you have any questions about Tethering.
And no, that doesn't mean I understand your first post.
ianwardell said:
"Bad trip" post? What does that mean?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
he's talking about you being on drugs. havent you ever seen Fear and Loathing in Las Vegas?
Most employees of carriers don't really care about you tethering. Sometimes they will tell you to get the sale. Sometimes even if they tell you, the end user is not able to perform the task.
Really, we don't care. Do it if you want. We're not reporting you or notating on your account that you are tethering for free.
This is like the carry threads on CC/OC forums. Like children saying, I open carried today. This guy stared at me and a kid asked if I was a cop. TEHE.
But really, I don't work for ATT. I work for another carrier. Reps would rather earn your trust for you to keep coming back to them. There's a internal war going on with Store Sales Reps and Customer Care / Over the Phone Reps. We'd rather have you deal with us in the store.
chrischoi said:
Most employees of carriers don't really care about you tethering. Sometimes they will tell you to get the sale. Sometimes even if they tell you, the end user is not able to perform the task.
Really, we don't care. Do it if you want. We're not reporting you or notating on your account that you are tethering for free.
This is like the carry threads on CC/OC forums. Like children saying, I open carried today. This guy stared at me and a kid asked if I was a cop. TEHE.
But really, I don't work for ATT. I work for another carrier. Reps would rather earn your trust for you to keep coming back to them. There's a internal war going on with Store Sales Reps and Customer Care / Over the Phone Reps. We'd rather have you deal with us in the store.
Click to expand...
Click to collapse
You have no idea how many customers come in trying to hide the fact that they rooted / jailbroke / have installed tethering apps on their phones.
We really do not care. At all. It's your computer, you know the TOS, do what you want to do.
It only bothers me when they directly lie about it to me and I have to call them out on it....
Ahaha oh I get it now. Yah i posted this when I got home from a physics midterm so that was most likely why. And I actually do have a question every rep i have spoken to Gave me a different answer to this: what does teathering actually cover. Is phone to car Bluetooth teathering? One rep said yes another said no. Would plugging the Asus padphone into its dock (basicly just a bigger screen n battery) be teathering like on he atrix ?)
I even asked my friends mom who works in the corporate part she had almost no idea and said the obvious hotspot answer.
(Sorry for errors still getting used to the prime keybored)
Sent from my Transformer Prime TF201 using Tapatalk
ianwardell said:
Ahaha oh I get it now. Yah i posted this when I got home from a physics midterm so that was most likely why. And I actually do have a question every rep i have spoken to Gave me a different answer to this: what does teathering actually cover. Is phone to car Bluetooth teathering? One rep said yes another said no. Would plugging the Asus padphone into its dock (basicly just a bigger screen n battery) be teathering like on he atrix ?)
I even asked my friends mom who works in the corporate part she had almost no idea and said the obvious hotspot answer.
(Sorry for errors still getting used to the prime keybored)
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I guess we will see. If AT&T sells the setup, then I would have a hard time imagining us calling that tethering.
But most likely in our system it would be detected as tethering.
We'll see!
How would that be detected? Wouldn't the data be ending at the device? ( I very much dislike what companys have done to data plans) it is still a confusing topic.
Sent from my MB860 using Tapatalk
ianwardell said:
How would that be detected? Wouldn't the data be ending at the device? ( I very much dislike what companys have done to data plans) it is still a confusing topic.
Sent from my MB860 using Tapatalk
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one way it can be detected are through packet headers. when you're tethering, all your device is doing is acting as a router. it doesnt modify anything (although i'm sure there's an app for that).
Pdanet? Doesn't it have a hide function? I have heard of that. I do think that u.s carriers are going to start going overboard with this though.
Sent from my Transformer Prime TF201 using Tapatalk
Maroon Mushroom said:
And I'm an AT&T employee if you have any questions about Tethering.
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So the other day I was told that ATT could see your tethering through the Wifi Tether app (one that isn't supposed to use standard tethering protocols) is this true?
You guys should shop around with T-Mobile if you are that concerned about tethering. I was offered a plan that was $5 cheaper than the one I'm on two days ago. The new plan would have been unlimited voice/text and 10GB/month data with unlimited tethering. It was offered by the phone CS rep. The price was $55/month. I didn't take it since I don't want to be on contract. He said the normal price of the plan was $65. All I was calling for was to ask when I originally signed up with T-Mobile, since it's been so long that I forgot.
Also, my current plan is 1000 minutes, unlimited text, and unlimited data with tethering for $60/month.
Just food for thought. T-Mobile reps, like any other carrier, could care less whether or not you tether.
I picked up my G2 a few days ago at Best Buy and I didn't have any problems with it until I started to notice on calls at times the audio coming in would get distorted for a second and go back to normal even though I have fairly good signal. I'm asking if i should take it back and get a new one or if this is something known about or maybe a software issue.
Joker of Jesters said:
I picked up my G2 a few days ago at Best Buy and I didn't have any problems with it until I started to notice on calls at times the audio coming in would get distorted for a second and go back to normal even though I have fairly good signal. I'm asking if i should take it back and get a new one or if this is something known about or maybe a software issue.
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I have also been wondering the same thing.
It has been spotty for me. People cant hear me, I cant hear them etc.
I think I might get it exchanged for a new 1. Im still within my return period. If it happens again I will go to the N5 or something. I really like this phone tho..
Sent from my LG-LS980 using XDA Premium 4 mobile app
---------- Post added at 07:06 PM ---------- Previous post was at 06:59 PM ----------
I also just noticed a dead pixel and a little bit of light bleed. Im gonna have them send me a new 1 and go from there.
Sent from my LG-LS980 using XDA Premium 4 mobile app
I am on my 2nd one and still having same issue. So a return might not help you. I have spent a lot of time on phone with sprint. They reset my network, hard and soft resets, and their answer is network issues. I get a popping and slight occaisional static on my end of call, other end hears me fine.. I have a 3rd seperate one besides my returned two and that one is fine. What I have noticed is if I roam, my calls are crystal clear, unfortunately I can't force a constant roam. I love the phone so I am gonna stick with it. Possibly the processor and sprint not behaving nicely? I am in the New York area, where are you guys?
Darryjr said:
I am on my 2nd one and still having same issue. So a return might not help you. I have spent a lot of time on phone with sprint. They reset my network, hard and soft resets, and their answer is network issues. I get a popping and slight occaisional static on my end of call, other end hears me fine.. I have a 3rd seperate one besides my returned two and that one is fine. What I have noticed is if I roam, my calls are crystal clear, unfortunately I can't force a constant roam. I love the phone so I am gonna stick with it. Possibly the processor and sprint not behaving nicely? I am in the New York area, where are you guys?
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I'm in the NC, Raleigh area a little out in the woods but I still get good coverage and popping would be exactly how I would describe the problem. I'm hopping I can fix it I'm really loving this phone.
Joker of Jesters said:
I'm in the NC, Raleigh area a little out in the woods but I still get good coverage and popping would be exactly how I would describe the problem. I'm hopping I can fix it I'm really loving this phone.
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Try and see, if possible, when roaming, make a call and see if it clears up. That's the only time I have the same quality call as my HTC one.
Darryjr said:
Try and see, if possible, when roaming, make a call and see if it clears up. That's the only time I have the same quality call as my HTC one.
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will post results when I'm able to.
Ill give it a shot now. Im in the MA area. I also get the weird pops and static on my end sometimes too. You think its software?
Sent from my LG-LS980 using XDA Premium 4 mobile app
eyeisdasteve said:
Ill give it a shot now. Im in the MA area. I also get the weird pops and static on my end sometimes too. You think its software?
Sent from my LG-LS980 using XDA Premium 4 mobile app
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I am not an expert, but do read the forums a lot and a bunch of Verizon users had same issue and now sprint customers are starting with same problem. Both CDMA, so possibly, yes, software related.
All of you, Please call Sprint & make them aware so they can fix this. I already let them know as this is my 2nd one & it exhibits the same problems.
I travel between Dorchester and Malden MA most often and I get the same issue. I tried all sorts of things. I did a chat with tech support and a phone call. They setup an appt for me in a corporate store and the tech just dismissed and imediately said it's a network issue with ALL of the newer Sprint phones. He mentioned the S3, S4 and of course the G2 (how convenient) as well as the Note 3. Mind you my daughter just got an S3 a month ago and her phone is fine. The tech just kind of left it at that but suggested he try a network reset with no guarantees of course. He also suggested I try roaming of a GSM carrier (he said we aren't charged for roaming). He also said if it does it when roaming then I should bring it back (I assume then he would actually do real troubleshooting. So I left the store and was in the area for about an hour and things got progressively worse. I ended up going back and the manager switched it out right away. So far the new one sounds pretty good. Time will tell.
whouston.jr said:
I travel between Dorchester and Malden MA most often and I get the same issue. I tried all sorts of things. I did a chat with tech support and a phone call. They setup an appt for me in a corporate store and the tech just dismissed and imediately said it's a network issue with ALL of the newer Sprint phones. He mentioned the S3, S4 and of course the G2 (how convenient) as well as the Note 3. Mind you my daughter just got an S3 a month ago and her phone is fine. The tech just kind of left it at that but suggested he try a network reset with no guarantees of course. He also suggested I try roaming of a GSM carrier (he said we aren't charged for roaming). He also said if it does it when roaming then I should bring it back (I assume then he would actually do real troubleshooting. So I left the store and was in the area for about an hour and things got progressively worse. I ended up going back and the manager switched it out right away. So far the new one sounds pretty good. Time will tell.
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What store did you go to?
Sent from my LG-LS980 using XDA Premium 4 mobile app
eyeisdasteve said:
What store did you go to?
Sent from my LG-LS980 using XDA Premium 4 mobile app
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This was a problem with the note 3 when released on sprint as well "Problem:
*
Voice quality on a connected call is garbled, with intermittent popping, morphing, cracking." I found that a few minutes ago. Same exact issues, both phones have same processor, sprint sent out a patch and it resolved issue for those phones. I have called sprint and been to two stores, returned one, got another with same issue. People need to speak up to sprint forum on sprints site, so they realize we are having same issue and hopefully they fix it soon. CSR s in sprint are useless, a manager at a corporate store said to me " I haven't sold a g2 yet, so I can't justify problem you are having " [email protected]#$ng great answer. I wanted to punch her out of her chair. Hopefully we all can be at ease soon.
I went to the corporate store on Boylston St, near Copley. FYI, the tech that paid attention advised me that the tower near the Pru is having problems so don't walk that way and expect to use your phone. Not only will it sound like **** but you'll drop calls too.
So far with the replacement phone, I've only had the issue a couple times
Sent from my LG-LS980 using XDA Premium 4 mobile app
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
I am having the same sort of intermittent sound on my Verizon G2 as well. I never had that issue on any other phone before.
eyeisdasteve said:
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
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When.... now thats a mystery. Haha
I was just thinking my calls sound like crap on this handset but didn't want to admit it being I don't talk on the phone alot
Sent from my LG-LS980 using XDA Premium 4 mobile app
fatboypup said:
I was just thinking my calls sound like crap on this handset but didn't want to admit it being I don't talk on the phone alot
Sent from my LG-LS980 using XDA Premium 4 mobile app
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We feel your pain..
eyeisdasteve said:
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
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I've called Sprint about the issue to let them know and I've called Geek squad because of my warranty with Best buy and Geek squad just told me to get it replaced and I think that's what I'm going to do, if it's something that can be fixed with a software update this one should act the same right?
Joker of Jesters said:
I've called Sprint about the issue to let them know and I've called Geek squad because of my warranty with Best buy and Geek squad just told me to get it replaced and I think that's what I'm going to do, if it's something that can be fixed with a software update this one should act the same right?
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I just had mine replaced yesterday because of a dead pixel and it is doing the same thing. So I would assume so.