[Q] Problems in Android with hd2, any help? - HD2 Android Q&A, Help & Troubleshooting and Genera

Hi all,
I just had a new HTC hd2 and I'm facing some problems with it, at first I thought the problem was with Android but I found it wasn't as I installed Windows phone 7 and the problems persisted so I got back to Android, here are the problems
- the phone switches off automatically
- the battery doesn't stay for more than 10 hrs
- the phone switches off during the phone calls
- the phone restart automatically
- sometimes when it switches off it doesn't start again till I make a reset
So I think the problems may be:
- something wrong with the service provider coz I bought from another country
- something wrong with the software like the MAGLDR and this stuff
-something wrong with the hardware itself which I highly doubt
-or something else that you may know to help me
Thanks

you must mention your radio+Rom ver.
try to read Temp. is it high?
The best to do is to check your radio ROM.
TASK29 Format, reinstall new RADIO ROM.
then install fresh ROM.
and try.
thanks

i had some problems with switching off ,random times , in my case it was the contact fingers for my battery .

Related

XDA II Crashing

Hi,
I am still having the problem where when sending an SMS or trying to make a phone call, every now and again, my XDA II's ability as a 'phone' gives up, forcing me to soft reset.
I have previously mentioned this before here http://forum.xda-developers.com/viewtopic.php?t=26285&highlight=cloud but no-one was able to help me.
Just to reiterate: This is happening daily at the moment and since my previous post on this subject I have done several hard resets. To describe it in detail, when tapping the 'send' button after creating an SMS the button briefly turns into a cloud and quickly disappears, I then get the bubble saying SMS sent.
Until I come to send an SMS or make a phone call I have no idea that the 'phone' function of my XDA II isn't working. Therefore, there have been instances where people have been trying to contact me for hours and I don't know about it because I have a full signal strength.
PLEASE HELP. Would a rom upgrade work??? Is anyone else having this problem??
thanks :wink:
all i know is that my gut says maybe!
not rom really but more like radiostack change
What should I upgrade to?? Will that just affect how the phone runs (not the pda)
cheers
once again this forum has proved a huge amount of help.... not. There is another post regarding this problem at the top of the board today. Can someone please help as quiet a few people are experiencing this problem.
RE
What OS are you using on your O2 XDA II? WM2003 or WM2003se and what ROM version?
Can you start fresh by doing a hard reset (make sure you backup all important info)
Do NOT install any program at this point in time.
Then try sending SMS or calling from another phone to yours - to see whether the problem exists with the default programs.
If there's no problem and the default programs work fine that would means conflict occurs between those newly installed programs or between the installed programs and the OS/default programs
If there's a problem at this stage its either the default programs/ROM thats partially corrupted or could be likely due to a hardware failure.
Now, you re-flash your ROM to the same version and see if the problem persists. If after re-flashing the same ROM you still face the same problem then its most likely a hrdware issue.
To confirm further, you can upgarde/flash your ROM to a higher version and see if the same problem persists. At this stage if you still see the same problem then you can 100% be sure its the hardware problem. Bring it back to your service center to have it serviced.
NOTE :- UNOFFICIAL UPGRADING OF ROM WILL VOID YOUR SET'S WARRANTY!!!
However, if after upgrading of ROM and the problem disappears then the problem could be due to a partially corrupted earlier ROM
You can now install programs and occassionally test the SMS and phone to check for program conflicts.
Good luck
Thanks for your help mate. It says what OS and Rom i'm using at the bottom of each thread. I really don't think it's a problem with the applications i'm running because I'm only using the IntelliPad as extra software, everything else which is running is default.
Would a different radio version be worth a try??
RE
OK twichibi,
You can try changing to the latest radio v1.18
If things don't work out try to re-flash to the same ROM version again to check whether you have a partially corrupted ROM initially
If problem still persists try reflashiing (upgrade) to a higher ROM version
If all else fails then you can be sure that you do have a defective hardware somewhere
NOTE : - UPGRADE ROM AT YOUR OWN RISK AS IT WOULD VOID YOUR WARRANTY

My Magician freezes

Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M

PROBLEM *HTC Touch HD Auto-Restarting*

Hi,
I'm having an issue with my HD where sometimes the phone restarts on its own..it doesn't happen often but it does occur..mainly when I am listening to the radio..is anyone else experiencing this or know why this is happening so i can fix it?
Thanks
Incase it helps the only 3rd Party Softwares I have installed are
Coreplayer
Tomtom 7 with USA maps
Gyrator 2
NoData
Voice Command 1.6
SD TuneUP
My ROM and Radio are original HTC
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
gav28 said:
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
Click to expand...
Click to collapse
Thanks for the reply..glad to know I'm not alone on this issue ..i do find that this issue does not occur if i have the phone charging via usb while listening to the radio
My versions are:
ROM: 1.14.405.3 (22273) WWE
Radio: 1.09.25.14
My restarted twice and i didn't do anything....one time was lying on the table and second time was connected while charging the battery....
If i woldn't have to enter pin after reboot i wouldn't worry much - but i have to do it so this is disturbing because i once didn' see it rebooted....
I also had it twice within one week time. It also happened when I was listening to the radio.
ROM: 1.14.404.3 (22273) NLD
Radio: 1.09.25.14
I've had my HD for a week now, and mine has done it every day so far!!! I dont listen to the FM radio, so its not that causing it - it has happened when I have been web browsing, texting, putting in a contact, and even when in my pocket doing nothing.
I take it that as this thread has received so few posts that this is not a common issue and I should simply return the handset for a replacement? Maybe we all have "friday afternoon" models?
I had the same problem. My HD worked fine, and then constantly auto-restarted.
I tried everything- reflashed the ROM, took all the programs off, hard-resetted. Nothing worked.
...Then I changed the battery, and the problem disappeared for a couple of weeks, but it's returned today!
For my few pence worth, it's something to do with the battery, or at least the way the battery talks to the device. Not an expert and no idea!
Had a similar problem where it just rebooted for no reason. Was like this for around 3 - 4 weeks and then completely died. Sent back to HTC for repair and had it returned with a new main board. After 2 hours of use it died again. Sent it back a second time, had another new main board, the FPC connector was re-seated and now all is ok so far. Just hope you guys are not going down my route.
Never had that happen to me. Sounds like a hardware issue.
...Interestingly (and I've read this somewhere before), I've tried switching my network from Auto to GSM, and I have had no more issues.
I travel across the country- a lot on trains, and I suspect one of the things triggering the failure is switching between bands.
I have also heard that it may not have anything to do with the handset, and is SIM related. I don't know enough to comment on that.
I had the same problem when i was listening to the radio. I thin i have found a way to go around the radio-problem. I installed powerradio and my phone haven't restarted all day. Hope i helps
http://forum.xda-developers.com/showthread.php?p=4046501
ps. sorry for my bad english
my htc hd auto restart at the window 6.1 green screen
what could go wrong?
it was OK in the past....
i try to swap battery with other HD, same problem
I hard reset ,same problem, keep auto restart at green window screen
i use boot loader flash to new ROM, 6.1 still have the same auto restart problem
i have to believe hardware failure, where could go wrong?
i suspect reset button stuck, ...before the green screen appear, i presss restart button, no response. Strange.. because my other set HTC HD reset button response before green window screen
I've had the same problem a number of times. It seems to depend on the Rom. I just tried Laurentius's final Blackstone Rom and it would happen 4 -5 times a day. Dutty's Leo 9 Rom does it too but his R2 seems stable. Am going to try out the Dusk-More Rom now
Yep I am having a similar problem though has nothing to do with the radio. I have posted a thread on it also "HD Touch On/Off Problem".
Happens usually once or twice after taking it off charge for the night and then it's fine for the rest of the day.
I had something like that with mine, the problem was the battery, I switched with a new genuine battery and until now i did't had more problems, but it was in my case....
Flashing stock rom solves hard reset issue
Flashed a stock Rom 1 week ago before flashing a cooked rom again. It's been a week and it seems to have solved the problem.....touch wood.
If anyone else tries this, post a message to let others know if it works.
Hopefully, I won't be posting here again
i had the same problem.
i reflashed original spl,rom,radio then i put again the custom stuff, and the problem has gone!
now its 1 month without problems
Youtube freezes on HD2
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have the same problem, but not related to fm radio.
It just happens...
It also happens when the phone is trying to start. It restarts, a few times when it shows "smart mobility" just before the radio, rom and other information at the right bottom.
I only rolled back to the official rom and radio, many hard resets, but it still happens..
I'll try to specify under what conditions it's happening, and will post again..
...I do not know what to do...
Hi everybody, I have the same problem on my HD.
It's restart on its own and some times if it's turned off then it turns on by its own
I've tried the following test without solve the problem :
- several hard reset
- with and without SIM
- with and without memory card
- with another battery (new)
- upgrade with original firmware
I add that the problem appeared suddenly
Unfortunately it's no longer under warranty then I would like to know if there's a solution different from send it to HTC.
Thanks to all.

[Q] What does it mean when HD2 hangs on startup?

I am not sure if this has to do with using Android or not, but sometimes my HD2 decides to reboot itself unexpectedly, on WM as well as on Android and I can't really find what's causing it.
But what happens is, after switching itself off, it switches itself on again and hangs on the HTC logo, sometimes with or without the following info:
R 2.10.50.28_2
G 15.40.50.07U
D 1.66.76641
I am using stock ROM that came with it, i assumed it will be stable by itself but it reboots itself randomly sometimes just like on Android.
Does it have to do with the Radio version (i changed it from 2.07.xx). I tried 2.12.xx before and had same problems.
I should note that the only way for it to run again is to remove the battery for a while and then put it back. If i remove it and put it back briefly it will still hang.
Anyone is familiar with this strange behavior?
Thanks
ME too
I have the EXACT same problem. It only started for me after using android. now whenever i run Android it will unexpectedly reboot and sometimes hang like yours. It also does it in WM though not as often. I was able to notice it might have something to do with data connections bc if i run android but only use wifi it seems to be fine. I tried changing Radios WM ROMs and Android builds i even hardspled my phone again but nothing solved it. The problem needs to be talked about more. it got so bad for me I bought a Desire and gave up on my HD2 for the moment. Keep this thread up.
sounds like i have to follow
I hope not!
I notice if i do heavy download on wm or android i get it. But it could be that the phone is too hot? But it's not alarmingly hot tbh.
I hope more people can shed light on this.
Thanks for your input.
Yeah this is what seems to happen to me too, i start a downlogsd it gets a bit warm then freezes or reboots and gets stuck. However it doesnt even have to be a large download for me, a simple cab file or youtube video sometimes. And as far as heat, this never used to be a problem and i know for a fact my phone used to heat up way more before without a problem.
Maybe the qualcomm chipset go in "safe mode"..i remember that for first start tickle the orange led and after the device freeze or restart..maybe your device overheat. Try to touch cover's device or install a battery status monitor software. If you have changed radio, return on the original status. In case the restart happen always, make a backup using Pimbackup, and do an Hard Reset. For first try to use the telephone without the memory card and test the stabilty. If is all ok, you have to provide to format your SD card in Fat32. Try also to change the HSPL with the original SPL.
What happened to this thread? Suddenly 3 recent posts have disappeared?
relic said:
What happened to this thread? Suddenly 3 recent posts have disappeared?
Click to expand...
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Forums Restored from Backups - LOST DATA - PLEASE READ
As many of you may have heard, we underwent routine maintenance on our Database Server. Upon rebooting the Database Server, it refused to boot and all indications are that the RAID 10 (what is RAID? http://en.wikipedia.org/wiki/RAID) array failed.
We have restored the Forums from a 24 hour old backup. We know this is not ideal, but at this point, the chances of recovering the failed array are slim.
We sincerely apologize for this. In fact, this maintenance was intended to boost the redundancy of our database setup and lightening strike.
http://forum.xda-developers.com/showthread.php?t=792013
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Thabks. Back to the subject, today i tried downloading on wifi a 150mb file on android and it rebooted byitself.
Then i tried to play a wmv video file on WM stock ROM and after 6 min it rebooted.
So its starting to look more and more like cpu/heat problem, anyone having these issues?
So does anyone think this might have something to do with all the overclocking in those android builds we've been using?
After 45 mins of install HD2 still hanging?
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
New to the HD2
So, I just bought a used HD2 a week ago. It was having similar problems in WM. I took it to a local store, and they said that is just how WM phones are. I've flashed HSPL and different radios and ROMs, installed Android, but still have trouble with freezing and rebooting on it's own no matter what I do. IT happens the same in WM or Android. Is there any way to find out if these might be due to hardware problems caused by the previous owner?
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
FroyoStone with HTC Sense V2
Polar bear said:
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
Click to expand...
Click to collapse
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
If you read the previous posts you would know this thread has nothing to do with the problem youre describing. I understand the confusion of the title but pls read the thread first.
Polar bear said:
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
Click to expand...
Click to collapse
Your problem is unrelated to this thread.
So far we have more and more people having the related issue on WM and Android. We need some expert to help us pinpoint the problem.
jasperbleumink said:
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
Click to expand...
Click to collapse
i have the same issues.
I can add also playing videos for longerthan 5-10min would make the phone reboot too weither its WM or android.
Today I was in the Store where I bought mine HTC HD2, because I was sick off it. They told me that is was a familiar problem with the HTC HD2. They also would repair it free for me. I didn't do it yet because first I have to delete my HSPL etc.
I asked them also what the would repair to solve te problem, he told me: the will do a complete bodyswap. So everything will be renewed, exept the tochscreen and front.
So I guess it is a real and serious hardware problem....
Why we dont hear people conplaining about it if its comon?
I find that very odd.
Someone could try PMing one of the devs in the forum and linking them to this thread to see if they could shed some insight or at least bring more attention to the issue.
Well I live in the Netherlands and on the Dutch HTC HD2 forum, I heard some people complaining about it. But the salesman of the store said that it is a familiar problem, so that sounds to me like a regular problem. But indeed it's weird we doesn't hear more people complaining.
Maybe the most of the people think is normal with WM, but I am really sick of it...

Issues with my HD2 (Optus Australia - Italian Fone)

Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.
spinifex74 said:
Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.
Click to expand...
Click to collapse
Hi, I to have an HD2 in Oz from Mobicity - though never got an Italian version. To be honest, the only time I had an issues like those you are talking about was when I flashed new roms WITHOUT 'Task 29' first. Look it up. It kind of "cleans up" your phone inbetween cooked roms. But as you have only had Official roms on your phone, this might not be the issue.
To be honest, I don't think you Task 29 anyway until you put HSPL on your phone (this allows you to put cooked Roms on), but as soon as you do this, you void your warranty. Now you can take HSPL off before you send it back, but if your phone was to die BEFORE you took it off and then you sent it back, you'd be ****ed if they managed to power it up.
As you're under warranty, I'd send it back to be fixed and explain the fact that they had another rom on when you first got it.
Ra-ey
ps. You may want to quickly check online to make sure you are running the most uptodate Rom for your phone on the HTC website.
Hi,
Did u try hard-reseting your phone by pressing the volume up and down and the power button at the same time. Usually fixes many issues relating to yours. It might have been caused by a programs problem which corrupted main system files.
Luckych
Thanx guys for responses.
luckych said:
Hi, Did u try hard-reseting your phone......
Click to expand...
Click to collapse
Not yet, no..... will go through that process tonight. Was just worried that hard-setting it MAY end up back with the Italian settings (on the off-chance it still has an Italian ROM, but has just been set to display in English) ???
Can anyone identify the ROM details in my original post, as being WWE (I assume this means World Wide English?)
I cannot find anywhere that lists if those numbers mean WWE or English ?
Further to this... i just found this thread here: http://forum.xda-developers.com/showthread.php?t=791436
This is almost exactly what my phone is doing too, so I suspect it may be the same cause.
One thing I forgot to mention in my original post here, is that sometimes, after the fone reboots itself, it fails to boot up again and all the handset buttons fail to respond. The little red reset button does not work either.
Doesn't happen EVERY time, but occasionally, the only way to resurrect the phone is to remove the battery for 30 mins or so, then reinstall and try again.
Obviously a very real issue - and it seems a known one - perhaps time to return for warranty fix or replacement.
Thanx all for responses in this thread - I will monitor the other thread now for further news.
when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps
luckych said:
when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps
Click to expand...
Click to collapse
Thankyou mate.... that makes it a lot clearer
Will try the hard-reset method tonite and-reinstall only the apps (if it ok to use that term, for WM programs !!!) that I need.
Have also been given a link to the latest WWE ROM to flash, from Mobicity, so will hard-reset, to clear any crap, then re-flash with the new ROM.
Just curious... I know I should remove the memory card when resetting/reflashing (i'm not doing dual-boot with Android), but should I also remove the SIM card too? Eg: Get the background system installed and running, then power-off, insert SIM, power-on to get the network specifics up and running ???
My Guess
I have a Telstra HD2, running the latest Telstra ROM and CHT 1.8.5. The phone reboots regularly of its own accord. Seems to be related to overheating as the base of the phone is quite hot when it reboots. If the phone get really hot, it will not re-start (stays at white screen). Have had to put the phone in the fridge to get it to work.
I don't know if this is related but I have a cradle that I use to connect my HD2 to my work PC. If the HD2 is running SenseUI, after the HD2 was been in the cradle for a while, the HD2 re-starts. This does not happen if I disable SenseUI. It seems that the restart only occurs after the battery reaches 100%.
The restarting occurs with CHT 2.0 beta as well.
When I get a chance, I'll do a hard reset and see if that fixes the problem.
Cheers
Hmmmm....... seems to be a recurring issue with some of the "newer" phones. My original phone - before I dropped it and smashed the screen - never had any of the issues I'm currently experiencing
I've read somewhere on here that the rebooting issue is suspected to be from early-production snapdragon processors..... which SHOULD be an immediate warranty claim, in my opinion.
I will try the hard-reset, and then a fresh Official ROM install, to see if it solves it.

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