Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Related
my imat jasjar with the latest rom (1.13.53) and latest radio(1.04.02) sometimes freezes 10 times a day, forcing me to soft reset (sometimes 3 or 4 times in a row) before it works again...i have tried everything from upgrading the rom, hardressetting, changing memorycards, leaving the device on instead of automaticly turning of....nothing works..
the worst is when i stop using it and put it on charge during the night, it does not wake up in the morning...i have to softreset everytime and all calls and sms that came in during that time where not received...can anybody relate to this problem, or am i alone in this....i really like the device, but missing my calls and resetting ten times a day, makes me wonder if i should go back to my trusted magician...maybe a rom from another device (o2,mda,qtek) would be a solution ?
any help is welcome
I'd get it replaced as it shouldn't be doing that. I've not had a single hang on my XDA Exec since I got it nearly a month ago.
Ant
Anton.Valleyman said:
I'd get it replaced as it shouldn't be doing that. I've not had a single hang on my XDA Exec since I got it nearly a month ago.
Ant
Click to expand...
Click to collapse
do you really think it is a hardware problem....i find it more to be a software problem...and i would not like to be without my device for 1,2,3 or even more weeks...anybody know if the qtek 9000 rom is available somewhere...having had a qtek 2020,9090 and s100 and also tried a few mda's and imate's, i find these to be the best roms in general
@jesax, I had a JJ and I used all the features (inc. video calling and UMTS downloads) but only had a freeze with SMS notifications and downloading emails over UMTS. You device could have a hardware problem. The other possibility is the ROM is corrupted so you should try to download a new copy.
mine randomly hangs when using Agile Messenger. Stable the rest of the time.
Planning a hard reset shortly, will see if this fixes it.
in my case a hard reset does not change anything...i have done three and have changed to the latest rom...no dice
does anybody know where i can find the original jasjar rom or a good working english rom to try out or do a downgrade...
i am reaching in the dark here....
@jesax, did you download a fresh ROM from clubimate? Your original ROM could be corrupted
jah said:
@jesax, did you download a fresh ROM from clubimate? Your original ROM could be corrupted
Click to expand...
Click to collapse
yes, i downloaded the latest rom from the imate site...no go...still the same problems...i first tought it was a charging problem, as it happens every morning when i take it from the charger....i now left the jasjar untouched for a few hours in closed position without the charger, and when i opened it up, it froze again, leading to a softreset.....HEEEEELLLP
@Jesax,
If I were you, I would have falshed the ROM again to my device as I think there is some kind of corruption to your installed ROM.
To get the latest ROM version go to this site :
ftp://ftp.xda-developers.com/Universal/
If it does not open, just go to this site and you can open it from there:
http://wiki.xda-developers.com/index.php?pagename=BA_FTP_Site
You can get it also from this site:
http://www.clubimate.com/t-DEVICE_JASJAR_UPD.aspx
But your device must be registered to axcess to this site.
Flash the ROM to your device and try to use it without up-grading the radio version to 1.04.02..... if you experience the same problem so it's definately a hardware problem and in this case you have to give it back, but I think it will work properly "I hope".
If you don't experience the same problem again, it might be either a problem with the radio version or a problem with any of the softwares installed on your device.
By the way, can we know which softwares are installed on your device at the time being??
Please let me know the result.
Regards,
jesax, okay. So you have downloaded the new ROM at least twice now from the clubimate site therefore we can assume the ROM is okay. Also please confirm that you are not using any third-party apps. Are you using a 3G or standard GMS SIM. Try turning off the radio functions (Fn+->) and see if the freezing stops.
Jesax,
Are you using spb pocket plus or any similar software??
khaledelfeki said:
@Jesax,
By the way, can we know which softwares are installed on your device at the time being??
Please let me know the result.
Regards,
Click to expand...
Click to collapse
thanx, i give it a try but am getting fed up with spending hours behind the computer resetting this thing...
the software i am running are :
resco file explorer
gpspocketmagic
launcher
tomtom 5.1 installed, working but like to freez up also when in use
tweaks2k2
that's about it
i do not use 3g but do use gprs...it was switched to "always on" with the reg hack, but i turned it back (you never know)
i will have a try when i com home this evening to turn of radio function, and charge it overnight (how do i do this, without taking out the sim )
on the wiki ftp site i see there is a 02 xda exec rom i can dowload.
can anyone recommebd this ?
should i give it a try instead of the jasjar rom, and will it install as easily as the jasjar, or will it ask for id's and codes?
thanx guys
@ Jesax,
Before flashing the ROM again to your device just un-install tomtom 5.1 and pocketmajic and see the result "you can use majic button instead" .... if it does the same, you will have no option but flashing.
Don't get fed up...... your problem will be solved, the Jasjar is a wonderful device and you will enjoy it once your problem is solved.
Regards,
should i give it a try instead of the jasjar rom, and will it install as easily as the jasjar, or will it ask for id's and codes?
thanx guys[/quote]
I wouldn't advise you to do that.
There is nothing wrong with the jasjar ROM.... and it's the most popular.
Regards,
jesax, as I said in my previous post, you can switch off the radio using the following keys on your JJ "Fn" + "->" and select the All Off option.
Also remove all third-party apps and see if stability improves. If it does add one app at a time back to see which one is causing the stability issue.
The XDA ROM only requires a code for the Coroprate option (code is 0506), the Corporate option is the best to choose at it has no O2 additions.
khaledelfeki said:
@ Jesax,
Before flashing the ROM again to your device just un-install tomtom 5.1 and pocketmajic and see the result "you can use majic button instead" .... if it does the same, you will have no option but flashing.
Don't get fed up...... your problem will be solved, the Jasjar is a wonderful device and you will enjoy it once your problem is solved.
Regards,
Click to expand...
Click to collapse
thanx...i don't think tomtom5.1 is the problem, as i was having this problem before the install of tomtom...pocketmagic i can't remember when i put it on (so many resets, so many....)
i will give it a go
what's annoying is that it does not happen on steady intervals...it can freeze up twice in a minute, and then work fine for ten hours.
jah said:
.
The XDA ROM only requires a code for the Coroprate option (code is 0506), the Corporate option is the best to choose at it has no O2 additions.
Click to expand...
Click to collapse
would you recommend me trying it, or is the jasjar rom actually better...i don't want to spend another few hours flashing the o2 rom, if it is no use
another question...maybe related...
i have noticed that when i open up my jasjar from fully closed to "laptop" mode, the backlight does not come on everytime...sometimes it does, sometimes i have to push the "on button" to light up...
my backlight is set to go out on batterypower after 30 seconds, and to stay on with external power.
the powersettings are : turn off after 1 minute on battery power and stay on with external power
@ jesax,
Most probably your ROM is corrupted.... in this case a hard reset will not work, but a fresh flashing to the ROM will be the best solution.
Regards,
Just received a replacement for my faulty O2 Exec and it's got a new ROM version:
ROM: 1.13.82 WWE
ROM date: 30/11/05
Radio: 1.04.02
Protocol: 42.37.P8
ExtROM version: 1.13.188 WWE
Only difference I've noticed so far is that the Personal install option has been dropped.
GREAT NEWS !!!!
Me wanna get it!
cool...
so how is it? better than ever before? ;o)))
no, seriously. is it any better?
thanx
buzz
Does it have the Blackberry WM5 Client?
Obviously, everyone is keen to know the differences/improvements/mess ups, so post up as soon as you notice anything!!
How about the bluetooth switching itself off, that should be easy to test?
buzz_lightyear said:
cool...
so how is it? better than ever before? ;o)))
no, seriously. is it any better?
thanx
buzz
Click to expand...
Click to collapse
Buzz .. any chance for some dump ?
I presume that updating the ROM means that you lose all your data and basically have to start from scratch??
Updating the ROM would be like a hard reset, so you'd lose anything that wasn't backed up or on the storage card.
1 other difference in the ROM I've noticed it in the couple of hours I've had it: Error reporting and incoming beams are both turned off by default (not exactly a big deal, I know).
I've no idea if it has a blackberry client. How would I tell?
I've no need for bluetooth yet since the wife's got Tom Tom 5 under wraps until Christmas, but I've switched it on and will report back in 24 hours to see if it's switched itself off or not!
Start dreaming up your wishlist for this update Less memory leaks, less freezes on SMS receipt, less notification queue problems, less SD card problems, push email, blackberry software, stereo bluetooth... anything else?
LOL, true true - just sold my XDA2s on EBay (sadly for only £165) and I'm missing it already, just the speed, efficiency and streamlined operation is far superior to the Exec AT THE MOMENT.
I also think its ridiculous that you lose EVERYTHING when rom upgrading, imagine if upgrading to Windows Vista mean't you lost your personal data? It simply wouldn't happen so why do they believe PocketPC users should have to?
Hi Moandal, could you tell me if when you right an email from the keyboard and press the "tab" button, does it actually jump from "from" to the "message" ?
:lol:
jeux have you tried using the DOWN ARROW button?
yeah, I tried no luck, couple of other guys in another threat got that issue and I did hard reset the phone still no luck.
Back after a while away from XDA's - Anyhow, I've had the XDA exec a week and after many freeeeeeeze ups i decided to change it. Went into O2 in Bristol today and they almost admitted that the exec's had a known issue! The guy told me a 'NEW' batch had arrived today and they had been told that they should be a much more stable unit.
Gone is the personal install option and the battery bar is now on the today screen. The unit has opperated all day with no lock ups and the screen refresh when changing aspect is almost instant!!! (i've got all the same apps running so it is a level playing field)
Not much eles is obvious, but like i said it just runs much better - if any of you out ther are still within O2's exchange period then i would get one from the 'New' batch.
I'll report more when i've had a good play around
Widhill, is the new batch a software/rom update only? Or were there hardware issues with the old batch?
I guess I doubt they would tell you that much detail.
Jeux_1: Sorry I can't answer the e-mail question since I've not got e-mail set up on my Exec yet.
I've had bluetooth switched on for almost 24 hours now and it's still not switched itself off (although I haven't actually used the bluetooth). I'm not sure if this proves the bluetooth problem is fixed or not since I've not experienced the bluetooth-switching-off problem myself.
Hi Doody, It would seem that the issue is with the software not the hardware - however that is only my opinion. The new Exec seems to still be holding up and no problems yet! I give it a good going over later tonight and see if i can get to go wrong (haha). I have noticed that the O2 active program is still there but only if you tap on it in programs. The only way to get rid of it was to choose the install type again (only takes 15 secs to change and its gone) The biggest difference is the screen refresh on changing from landscape to portrait - It's Instant (well almost).
So before everyone panics - i would guess we will see a new update from O2 very soon!!!
hi Moandal,
could you please dump the ROM out of it?
If you need assistance, just let me know.
THANX
buzz
Jeux_1: I've set up email now and tab does take me from "from" to the message.
Buzz: I'll happily dump the ROM for you, but I'll need an idiot-level step by step guide!
Hi Jeux_1,
I don't have an XDA Exec, but i don't think you need the ROM upgrade to solve your problem...
I was having the same problem with my JasJar but it was solved using one of the registry hacks in Tweakz 2k2.Net
It's the hack that relates to smooth scrolling in Pocket Internet Explorer... what you need to do, is to turn it off so that PIE scrolls by link to link instead...
After which you should notice that you can easily swap between To, cc, Subject and message body in your e-mail messages....
I hope you find it useful...
Take it easy...
Hey Guys, is this only my issue or it happens to you as well?
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
I didn't have enough time to play with it and check how often it does so, thought I will ask experts here first...
Right now I have 1.6.7.1 WWE ROM, I will update to newest today and check if it solves the problem (by the way ... which one do you recommend I-Mate or Qtec?).
Thanks!
TroLoo said:
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
Click to expand...
Click to collapse
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.
eva_d said:
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.
Click to expand...
Click to collapse
Right... sorry for mentioning well known topic again then...
Thx for the reply!
TroLoo
I certainly had a major issues with this on the old rom.
However int eh past week I have lost 2 important phone calls when the damn thing has rebooted int eh middle of a telephone call.
Robin
Has anyone had this???
My MDA Vario restarts on it self on a regular basis...then it asks for my password n den pin....
is this due to the fact that its been dropped twice??
or is it because i play mp3s on a regular basis?
Are you overclocking it? I was getting that as well but I reduced the speed to 240MHz from 264MHz and it hasn't happened since.
nope
Could also be the ROM Version you are using. I had constant reboots ( 3-5 times a day ) with the original T-Mobile ROM - now that I am using the QTEK 2.18 all is fine - no more reboots.
hmmm im using the original t mobile rom.....i seriously didnt want to blank my rom and flash a new version cos i aint done it before
Well known issue with the TMO Ship ROM I'm afraid. I'm stuck with it (and the reboots) as I need BB Connect but if you don't need BB then I'd recommend the latest QTEK, it's excellent and stable
JoninLA, thanks for that info mate, but whats BB?
also can you direct me to the latest rom, and a few simple instructions...
if the process is long then i wont do it. ive got a ton of coursework to get done...so messing about with fone makes me life a bit more stressful
BB (Blackberry).
Latest QTEK ROM is at ftp://ftp.xda-developers.com/Wizard/Roms/Qtek/ and I was using the 186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe which was very stable
Guys... I have the same problem with resets. However, this only happens when i have the bluetooth on. Anyone heard of any glitch with the bluetooth patch?
Well I haven't tried having the bluetooth off so you may be right - kind of sucks to say you can't use the SD in all the time or you have to turn the bluetooth off. Basically, this is an issue with the AKU1 and never had any problems with the AKU2 QTEK ROM so if anyone in this post chain doesn't need Blackberry connect I'd just recommend upgrading to a decent ROM
We're wondering if this problem, along with the MDA Vario ROM, might be SD-card related? See thread at http://forum.xda-developers.com/viewtopic.php?t=33537
Andre
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
SBouri said:
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
Click to expand...
Click to collapse
What's on your SD card at the moment, is there anything that would prevent you from doing what I'm doing and taking it out for a few days for testing purposes?
It would also be worthwhile downloading B_Uptime, a neat little utility that logs all reboots so you'll know how long your device has been running and when any unexpected reboots have occured. See the thread at: http://forum.xda-developers.com/viewtopic.php?t=45168
Andre
Well that's a full week with not a single unexpected reboot. When I had the SD card in place I was getting several reboots a day. I've got to put the card back in now as I need TomTom, so I guess the reboots will come back and really prove the point if there's any doubt left.
Has anyone else tried this test to see if their reboots go away without an SD card in place?
Hopefully it'll be fully cured with a newer ROM, anyway. I'm waiting to see what the new T-Mobile UK one is like before venturing into that area though.
Andre
andrewilley, mate ive done a hard reset..and also deleted a film of my mini SD card..since then there has not been any random reboots
First post so be gentle.
New to my MDA Vario with a 2 Gig card.
Random reboots have caused me to search for answers.
This link may have some answers.... http://www.aximsite.com/boards/showthread.php?t=112638
I have tried the fix and will see what happens.
thanks for the info-i tried that activesync fix but still had 2 futher reboots today :x
Have called tmob, im waiting for them to call me back now :arrow:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
dmonik, Good find mate, I noticed that mine restarts when ive put a large film on the Mini SD Card
dmonik said:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
Click to expand...
Click to collapse
I've tried the Activesync fake server trick from that thread, seems to help in some ways. But, I've found that if you cold boot or soft-reset, then the AS schedule returns to how it was before the change, so you have to do it again.
Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.
spinifex74 said:
Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.
Click to expand...
Click to collapse
Hi, I to have an HD2 in Oz from Mobicity - though never got an Italian version. To be honest, the only time I had an issues like those you are talking about was when I flashed new roms WITHOUT 'Task 29' first. Look it up. It kind of "cleans up" your phone inbetween cooked roms. But as you have only had Official roms on your phone, this might not be the issue.
To be honest, I don't think you Task 29 anyway until you put HSPL on your phone (this allows you to put cooked Roms on), but as soon as you do this, you void your warranty. Now you can take HSPL off before you send it back, but if your phone was to die BEFORE you took it off and then you sent it back, you'd be ****ed if they managed to power it up.
As you're under warranty, I'd send it back to be fixed and explain the fact that they had another rom on when you first got it.
Ra-ey
ps. You may want to quickly check online to make sure you are running the most uptodate Rom for your phone on the HTC website.
Hi,
Did u try hard-reseting your phone by pressing the volume up and down and the power button at the same time. Usually fixes many issues relating to yours. It might have been caused by a programs problem which corrupted main system files.
Luckych
Thanx guys for responses.
luckych said:
Hi, Did u try hard-reseting your phone......
Click to expand...
Click to collapse
Not yet, no..... will go through that process tonight. Was just worried that hard-setting it MAY end up back with the Italian settings (on the off-chance it still has an Italian ROM, but has just been set to display in English) ???
Can anyone identify the ROM details in my original post, as being WWE (I assume this means World Wide English?)
I cannot find anywhere that lists if those numbers mean WWE or English ?
Further to this... i just found this thread here: http://forum.xda-developers.com/showthread.php?t=791436
This is almost exactly what my phone is doing too, so I suspect it may be the same cause.
One thing I forgot to mention in my original post here, is that sometimes, after the fone reboots itself, it fails to boot up again and all the handset buttons fail to respond. The little red reset button does not work either.
Doesn't happen EVERY time, but occasionally, the only way to resurrect the phone is to remove the battery for 30 mins or so, then reinstall and try again.
Obviously a very real issue - and it seems a known one - perhaps time to return for warranty fix or replacement.
Thanx all for responses in this thread - I will monitor the other thread now for further news.
when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps
luckych said:
when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps
Click to expand...
Click to collapse
Thankyou mate.... that makes it a lot clearer
Will try the hard-reset method tonite and-reinstall only the apps (if it ok to use that term, for WM programs !!!) that I need.
Have also been given a link to the latest WWE ROM to flash, from Mobicity, so will hard-reset, to clear any crap, then re-flash with the new ROM.
Just curious... I know I should remove the memory card when resetting/reflashing (i'm not doing dual-boot with Android), but should I also remove the SIM card too? Eg: Get the background system installed and running, then power-off, insert SIM, power-on to get the network specifics up and running ???
My Guess
I have a Telstra HD2, running the latest Telstra ROM and CHT 1.8.5. The phone reboots regularly of its own accord. Seems to be related to overheating as the base of the phone is quite hot when it reboots. If the phone get really hot, it will not re-start (stays at white screen). Have had to put the phone in the fridge to get it to work.
I don't know if this is related but I have a cradle that I use to connect my HD2 to my work PC. If the HD2 is running SenseUI, after the HD2 was been in the cradle for a while, the HD2 re-starts. This does not happen if I disable SenseUI. It seems that the restart only occurs after the battery reaches 100%.
The restarting occurs with CHT 2.0 beta as well.
When I get a chance, I'll do a hard reset and see if that fixes the problem.
Cheers
Hmmmm....... seems to be a recurring issue with some of the "newer" phones. My original phone - before I dropped it and smashed the screen - never had any of the issues I'm currently experiencing
I've read somewhere on here that the rebooting issue is suspected to be from early-production snapdragon processors..... which SHOULD be an immediate warranty claim, in my opinion.
I will try the hard-reset, and then a fresh Official ROM install, to see if it solves it.