Database Users

Occasional freeze problem

I recently got a Touch Dual/Niki and from time to time when being in standby (the screen turned off) it doesn't respond on any button press, nor does it react when trying to call it, I've got it back up and running only by removing the battery, setting it back and then I can turn on the device again.
I haven't really customized anything and the only 3rd party software that I know that have been running at the time are gmail client and/or live messenger
Anyone else experienced the same problems? ..does this seem like some software bug, or is my hardware faulty?
Rom: 1.31.414.02
Rom date: 11/02/07
Radio version: 1.58.16.27
Protocol version: 25.61.30.03H
Operator Saunalahti/Finland

same problem here!

I'd guess hardware, but just to be safe, you should probably do a hard reset and see if that helps. I had a problem with mine where it would lose random amounts of time every once in a while (the clock would be completly wrong) and the screen would become completely unresponsive for over a minute just after I rebooted the phone. At one point, it just decided it didn't want to boot and just got stuck on the WM loading screen, even after multiple hard resets. I replaced the device and the new one works perfectly.

yup, me too.. happened today after i finished a call. i just left the thing alone for a bit & was ok later

ok, just did the hard reset, if it happens again I'll go replace it

Lord of the Badgers said:
yup, me too.. happened today after i finished a call. i just left the thing alone for a bit & was ok later
Click to expand...
Click to collapse
same here. at the moment I try to live with that, although it's rather annoying. happens 3 to 4 times a day. no response to touchscreen or buttons, but touching the screen makes the backlight going from dimmed to bright. (you know, after quite a while being idle, it dims and after another while it goes to standby)
about half a minute later it's back and executes some (or all) of the inputs at once.
I use some third party programs and tools, but nothing which diggs deep in the system (except AEButton+). So maybe it's one of them. Also I use scheduled IMAP synchronization, which may also play a part in this.
Any one-fits-all solution is deeply appreciated. (Not very impressive to show a frozen device...)
Cheers,
jekk

Ok, it just happened again.. I'll go complain to service.

Same thing here... happens whenever it feels like it. I thought it may have been one of my apps.... particularly Photo Contacts Pro as every now and then that does some strange things, but interesting to know this happens to others as well.

yeah
just happened to me again as well

any solutions?
*bump*
Currently I wonder whether this is a hardware or software issue. So some questions:
did someone flash the problem away?
did someone hard-reset the problem away?
did someone device-replace the problem away?
This would be helpful.
Cheers,
jekk.

Flashed my niki.
I'm getting very regular freeze up's on browsing the internet with a 3G connection. I'm waiting for a new ROM to arrive to determine if the problem is software/hardware (unless both ROM's use the same base Rom )
My old prophet had an easy accesible reset button, unfortunately I have to remove the batterycap now and I have a feeling the mechanisme won't hold for 2 years if I open it every day a couple times.

FWIW, my device is currently sent in for service, I'll report back with the outcome when I eventually get a device back..

Isn't it just brilliant, after a week of "service", they tell me freely translated: "No problem found. Device reset. (Might it be the standby mode from which the device wakes up by pressing the power button?)"
Of course they did not bother to call me to ask for further clarification... Now I'll have to wait until it arrives back at the shop where I sent it in so I can go and send it back..
Oh the joy!

Same freeze problem
Hi guys
I' have same freeze probleme on my niki, i made hard reset without solving nothing.Only solution remove battery and restart.
In my case it always happens while system is in stand by so my phone goes offline and i havent any advice.
Last mornig after a night recharge a foud my niki completely uncharged with red led.I have ordered a new battery hoping the problem may be in my battery.

I had the same problem. Sometimes it wouldn't wake up when I pressed the powerbutton.
Last thursday I flashed my device with Tom Codon's ROM.
http://forum.xda-developers.com/showthread.php?t=364335
I haven't got the problem since

I had never experienced any freezing problems with my niki until yesterday, when I first started using my new 8gb sdhc microsd card. Now it has happened three times! Is it possible that the driver is to blame? We know older devices had some perculiar issues with external storage upon wakeup.
For clarity; I have a 16-key niki from orange using the stock rom and the card is an sandisk class 4.
Let me know if you guys have a similiar setup.

SMYKUL said:
I had never experienced any freezing problems with my niki until yesterday, when I first started using my new 8gb sdhc microsd card. Now it has happened three times! Is it possible that the driver is to blame? We know older devices had some perculiar issues with external storage upon wakeup.
For clarity; I have a 16-key niki from orange using the stock rom and the card is an sandisk class 4.
Let me know if you guys have a similiar setup.
Click to expand...
Click to collapse
I've just hard reset mine .... now seems stable ... before it was freezing every time I tried to use it.
So now I have no SD installed + no apps.
Before
SD with very few apps
Sprite backup HTC version
Informant previuos version
Flex Mail 2007
Copilot 6
Fsecure from Tmobile customisation
So I am thinking SD compatability may have been my issue ... I only had a 2GB Sandisk Premier. Will try a 1GB later

SMYKUL said:
[...] until yesterday, when I first started using my new 8gb sdhc microsd card.
Click to expand...
Click to collapse
That's interesting... I am also using a (4gb) micro sd card. Maybe this really is the reason for the freezes. hard resets (2 till now) didn't solve the problem for me and I have not tried flashing a new rom yet. so this goes well with the possibility of a misbehaving driver thing.

As I wrote I only had freeze up's during browsing the www. After reading that there might be a sd-card driver problem I changed all IE temp directories back from the storage card to the device itself and I now can browse uninterrupted. So it seems that there is a slight driver issue.
Ralph

Changing SD card semed to fix things for me ..... at least for th last few days.
Before I swapped card I had constant problems

Frozen screen when calling

Hi. I've had these problems with my htc hd2, I've had the sms probs, but that got fixed after talking to you guys And now when people call me, or I call other people it freezes, im able to stop the conversation (which doesn't actually start), reset the machine (red button on the back or pull-out-battery) and then call back... This is really annoying, it has happened twice today, one time yesterday, and one time every day before.. I don't call people or receive alot of calls, but always the first call "****s up". Then its ok for the next call. Doesn't happen to anything else (yet), only calling. It's not that big of a problem, but my bills are keeping to get longer seeing that I have to call back all the time. :/

Jnygaard
I think the information you are providing is just a bit to little. you have explained your problem but you are not telling what radio and rom you are using.
in general have you tried a hard reset? or is the problem also there with your sd card in the phone? people have problems with phone freezes because of sd cards. especially the larger cards.

Oh yeah, sorry, I'm abit new to this.
Rom: 1.66.409.1 (NOR)
OS: 5.2.21869
Radio: 2.06.51.07
I always use a SD-card which is the standard 2gb which came with the phone, i could go some days without, and see if it works. Unless you have any other ideas?
Haven't tried a hard reset, doesn't that mean I'd have to upgrade it again?

I suffered from this last week & almost tested the bounciness of the phone I got so annoyed with it. As you'll see from my postcount I am an absolute noob but...I removed a couple of custom taskbars I had installed & bizzarrely everything returne to normal. probably a complete coincidence which I'm sure the experts here will confirm

Clever.. But "Custom taskbars" what did you mean by that, I'm more of a noob than you ;b

Hi, the taskbar is the info' strip display at the top of the phone. The standard one is a "clunky" black & white design. I installed some fancy, coloured ones which I now know should only be installed on HD2s with winmo6.5."whatever number it's at now" installed. Mine is a stock 1.66 ROM with winmo 6.5 device. Like I said the two may be completely unconnected but - touch wood(Ooh err missus), I've not had a call freeze since uninstalling them. I can't believe I've been outnoobed either lol! Best of luck...

Oh, yeah I've got the stock "black 'n white chunky" one :/ so there must be something else

I'll keep an eye on this thread for updates, of course I tempted sodding fate & the bloody thing locked up on me about half an hour after posting my reply. Cover off & soft reset & we're off again but this is soooooooooooo annoying when it does happen. best of luck to you.

Dunno if this is alowed, but Bump? (bring up my post )

Jnygaard said:
Oh yeah, sorry, I'm abit new to this.
Rom: 1.66.409.1 (NOR)
OS: 5.2.21869
Radio: 2.06.51.07
I always use a SD-card which is the standard 2gb which came with the phone, i could go some days without, and see if it works. Unless you have any other ideas?
Haven't tried a hard reset, doesn't that mean I'd have to upgrade it again?
Click to expand...
Click to collapse
what upgrades are you talking about? if you've installed any apps or customisations then you'll have to reinstall those after a hard reset, but otherwise it will just blow away all your info and give you a clean slate to start from with whatever ROM/Radio combo you have. definitely worth doing if you haven't done that yet.
otherwise maybe try upgrading the radio? or another ROM if that doesn't work...

Jnygaard said:
Hi. I've had these problems with my htc hd2, I've had the sms probs, but that got fixed after talking to you guys And now when people call me, or I call other people it freezes, im able to stop the conversation (which doesn't actually start), reset the machine (red button on the back or pull-out-battery) and then call back... This is really annoying, it has happened twice today, one time yesterday, and one time every day before.. I don't call people or receive alot of calls, but always the first call "****s up". Then its ok for the next call. Doesn't happen to anything else (yet), only calling. It's not that big of a problem, but my bills are keeping to get longer seeing that I have to call back all the time. :/
Click to expand...
Click to collapse
Try flashing to one of the latest Radios.
I had this problem when I was on a very old Radio 2.04 with the latest custom Roms.

Well, I have the latest rom, and thats the only rom I can get :S and isn't the radio upgraded with the rom ? if not, where do I upgrade the radio ? (radio: 2.06.51.07)

radios are in one of the stickies in the ROM forum
http://forum.xda-developers.com/showthread.php?t=611787
if you want info on how to flash it then read thru the relevant stickies

Finally understood and downloaded/flashed a new radio (2.08), after hours of reading and decrypting "nerd language" (no offence of course). We'll see if it helped tomorrow, if I have no probs tomorrow it *might* have been fixed!

TMOUS user here. Have had the HD2 for a total of 5 days. Making phone calls, it freezes repeatedly. I will receive a phone call(feel it vibrate, try to answer, and it just locks. Can still hit the Home button and hit HD2SoftReset, but this really sucks.
R:2.08.50.08?2
G 15.34.50.07U
D 2.10.82076 8G
Hopefully that's the radio info you need. It is a stock TMOUS rom. Installed a handful of Apps, and loaded up some music on my microSD card. Any suggestions?

Weird touchscreen behavior. Plz help!

Hi everyone. I wanna tell you about something weird happening to my HD2 lately that’s really pissing me off. Every once in a while, when I wake up my device from standby or for instance after receiving a text, I’m not able to unlock my phone!! I try to move the slider all the way to the left or right, but the screen is totally unresponsive. It’s like my fingers aren’t touching the display at all.
I therefore turn the screen off and on again several times and eventually I happen to “resume” the screen sensitivity and reach the homepage. The phone is not frozen since it works fine when unlocked, just the screen.
Even more weird is the fact that if I remove the battery and restart the device, when I get to the PIN Code screen I’m still not able to enter any digit since the screen is still unresponsive and I have to do the whole display off/on routine several other times till it gets sensitive again. This problem is starting to happen more and more frequently and with several ROMs.
At first I thought it was rom related so I switched from “Miri v17.4” to “Energy June,11” and then to “HyperROM Ultimate v12”. Nothing, nada, zip. The problem still remains. Then I tried running Miri v17.5 with no extra apps installed, like BSB or CHT or whatever because I know sometimes programs can have incompatibilities with roms so I tried to keep it as stock as possible, but that didn’t solve the situation either.
I performed a “task 29 by doloop” between each flashing and tried many radios as well (2.10.50.28_2, 2.10.50.26, 2.11.50.20 and now I’m on 2.12.50.02_2).
I’m really desperate because I don’t know what’s causing this. Any help/advice is greatly appreciated!
Sorry for the long post, I tried to describe this issue as accurately as possible.
Thanks.

Many people are having this problem. Many topics about it too, but no final solution.
In my case two things seemed to help: adjusting light settings (turn off automatic adjustment) and taking out SD card and putting it back in, and/or change the SD card to a faster one.
I even reflashed my phone and the problem persisted until I was finally able to put back a stable backup.

First off thanks for your reply. I just checked and automatic backlight adjustment is on. Are you saying this problem might however be ROM related? Some time ago when I was using MIRI v16 this problem occurred just a couple of times and I didn't give it too much attention. I was wondering if the touchscreen might be faulty and therefore in need of assistance..

I don't think it's ROM related, well at least not in my case. I didn't have any problems using stock ROM and an 8 GB card, until I bought a 16 GB card (the exact same day the problem occured for the first time, I just didn't realize it could have something to do with the card, until I read this forum and found my own post about the screen not being responsive dated May 3rd, the day I started using the card ).
I installed Cookie's Home Tab 1.8.5 (on my card) and the screen became unresponsive again and I had a lot of problems uninstalling it, because of that screen problem. So I did a hard reset and the problem still persisted, couldn't even use the wizard because the screen wouldn't respond.
I think it's a combination of hardware and software problems. Hardware meaning SD card and software meaning power settings (automatic light adjustment), maybe the way the software is written to the SD card, I don't know.
I've got it working now, but I'm a little afraid to do any more tweaks and I would very much like to use the light adjustment settings.
So I'm still testing and maybe some day I'll buy a new SD card class > 4. The 4GB card, class 6 seemed to help the last time I hard reset my phone.

Yeah I get your point but still I wonder why has this issue just happened to show recently. With the older ROMs everything was working fine and none of the above ever occurred.
That leads me to 2 conclusions:
1. Newer ROMs (mixed updated packages from different sources) are less compatible with the phone and thus create a new series of problems, mine included (just take a look at some of the latest rom changelogs to see for yourself what I mean). All of this not to mention the extra complications that programs such as CHT have caused..
2. The screen has became faulty. Maybe in the earlier phases the problem just happens occasionally and becomes more and more existent as the touchscreen module “degrades” (or something like that..)
Just yesterday I turned my phone on and the screen was unresponsive (I’m running miri v17.5). I tried removing the SD Card and disabling the auto backlight adjustment but none of these helped.
Anyway, here’s what I’m gonna do in the next days:
I’ll flash MIRI v16 which is a ROM I don’t remember having this particular problem with and I’ll see how it goes. Should the unresponsiveness occur again, I’ll go with a stock ROM (the one the phone came with).
If both of these tests fail then I’ll send it in for repair.
It goes without saying that I’m all ears for any advice/help you guys can give.
Thanks.

http://www.youtube.com/watch?v=VHy_t-DHqq8&feature=related
I did... It's working now...

[Q] What does it mean when HD2 hangs on startup?

I am not sure if this has to do with using Android or not, but sometimes my HD2 decides to reboot itself unexpectedly, on WM as well as on Android and I can't really find what's causing it.
But what happens is, after switching itself off, it switches itself on again and hangs on the HTC logo, sometimes with or without the following info:
R 2.10.50.28_2
G 15.40.50.07U
D 1.66.76641
I am using stock ROM that came with it, i assumed it will be stable by itself but it reboots itself randomly sometimes just like on Android.
Does it have to do with the Radio version (i changed it from 2.07.xx). I tried 2.12.xx before and had same problems.
I should note that the only way for it to run again is to remove the battery for a while and then put it back. If i remove it and put it back briefly it will still hang.
Anyone is familiar with this strange behavior?
Thanks

ME too
I have the EXACT same problem. It only started for me after using android. now whenever i run Android it will unexpectedly reboot and sometimes hang like yours. It also does it in WM though not as often. I was able to notice it might have something to do with data connections bc if i run android but only use wifi it seems to be fine. I tried changing Radios WM ROMs and Android builds i even hardspled my phone again but nothing solved it. The problem needs to be talked about more. it got so bad for me I bought a Desire and gave up on my HD2 for the moment. Keep this thread up.

sounds like i have to follow
I hope not!
I notice if i do heavy download on wm or android i get it. But it could be that the phone is too hot? But it's not alarmingly hot tbh.
I hope more people can shed light on this.
Thanks for your input.

Yeah this is what seems to happen to me too, i start a downlogsd it gets a bit warm then freezes or reboots and gets stuck. However it doesnt even have to be a large download for me, a simple cab file or youtube video sometimes. And as far as heat, this never used to be a problem and i know for a fact my phone used to heat up way more before without a problem.

Maybe the qualcomm chipset go in "safe mode"..i remember that for first start tickle the orange led and after the device freeze or restart..maybe your device overheat. Try to touch cover's device or install a battery status monitor software. If you have changed radio, return on the original status. In case the restart happen always, make a backup using Pimbackup, and do an Hard Reset. For first try to use the telephone without the memory card and test the stabilty. If is all ok, you have to provide to format your SD card in Fat32. Try also to change the HSPL with the original SPL.

What happened to this thread? Suddenly 3 recent posts have disappeared?

relic said:
What happened to this thread? Suddenly 3 recent posts have disappeared?
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Thabks. Back to the subject, today i tried downloading on wifi a 150mb file on android and it rebooted byitself.
Then i tried to play a wmv video file on WM stock ROM and after 6 min it rebooted.
So its starting to look more and more like cpu/heat problem, anyone having these issues?

So does anyone think this might have something to do with all the overclocking in those android builds we've been using?

After 45 mins of install HD2 still hanging?
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John

New to the HD2
So, I just bought a used HD2 a week ago. It was having similar problems in WM. I took it to a local store, and they said that is just how WM phones are. I've flashed HSPL and different radios and ROMs, installed Android, but still have trouble with freezing and rebooting on it's own no matter what I do. IT happens the same in WM or Android. Is there any way to find out if these might be due to hardware problems caused by the previous owner?

I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear

FroyoStone with HTC Sense V2
Polar bear said:
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
Click to expand...
Click to collapse
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx

If you read the previous posts you would know this thread has nothing to do with the problem youre describing. I understand the confusion of the title but pls read the thread first.

Polar bear said:
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
Click to expand...
Click to collapse
Your problem is unrelated to this thread.
So far we have more and more people having the related issue on WM and Android. We need some expert to help us pinpoint the problem.

jasperbleumink said:
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
Click to expand...
Click to collapse
i have the same issues.
I can add also playing videos for longerthan 5-10min would make the phone reboot too weither its WM or android.

Today I was in the Store where I bought mine HTC HD2, because I was sick off it. They told me that is was a familiar problem with the HTC HD2. They also would repair it free for me. I didn't do it yet because first I have to delete my HSPL etc.
I asked them also what the would repair to solve te problem, he told me: the will do a complete bodyswap. So everything will be renewed, exept the tochscreen and front.
So I guess it is a real and serious hardware problem....

Why we dont hear people conplaining about it if its comon?
I find that very odd.

Someone could try PMing one of the devs in the forum and linking them to this thread to see if they could shed some insight or at least bring more attention to the issue.

Well I live in the Netherlands and on the Dutch HTC HD2 forum, I heard some people complaining about it. But the salesman of the store said that it is a familiar problem, so that sounds to me like a regular problem. But indeed it's weird we doesn't hear more people complaining.
Maybe the most of the people think is normal with WM, but I am really sick of it...

[POSSIBLE FIX] Random Rebooting! Grr

***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?

Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of

Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App

i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers

My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..

Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.

deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!

Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?

i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?

i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.

Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..

jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around

jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
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I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)

I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.

Alot of us seems to get these reebots in win also...

I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....

i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no

herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
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nice is there a way to check warranty online? i also bought it from ebay? where you located?

i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??

Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.