***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of
Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.
deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?
i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.
Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..
jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around
jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)
I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.
Alot of us seems to get these reebots in win also...
I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?
i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??
Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.
Related
I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
try flashing back to Stock ROM
samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.
Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.
Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.
Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.
bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.
samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good
Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!
i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.
I am not sure if this has to do with using Android or not, but sometimes my HD2 decides to reboot itself unexpectedly, on WM as well as on Android and I can't really find what's causing it.
But what happens is, after switching itself off, it switches itself on again and hangs on the HTC logo, sometimes with or without the following info:
R 2.10.50.28_2
G 15.40.50.07U
D 1.66.76641
I am using stock ROM that came with it, i assumed it will be stable by itself but it reboots itself randomly sometimes just like on Android.
Does it have to do with the Radio version (i changed it from 2.07.xx). I tried 2.12.xx before and had same problems.
I should note that the only way for it to run again is to remove the battery for a while and then put it back. If i remove it and put it back briefly it will still hang.
Anyone is familiar with this strange behavior?
Thanks
ME too
I have the EXACT same problem. It only started for me after using android. now whenever i run Android it will unexpectedly reboot and sometimes hang like yours. It also does it in WM though not as often. I was able to notice it might have something to do with data connections bc if i run android but only use wifi it seems to be fine. I tried changing Radios WM ROMs and Android builds i even hardspled my phone again but nothing solved it. The problem needs to be talked about more. it got so bad for me I bought a Desire and gave up on my HD2 for the moment. Keep this thread up.
sounds like i have to follow
I hope not!
I notice if i do heavy download on wm or android i get it. But it could be that the phone is too hot? But it's not alarmingly hot tbh.
I hope more people can shed light on this.
Thanks for your input.
Yeah this is what seems to happen to me too, i start a downlogsd it gets a bit warm then freezes or reboots and gets stuck. However it doesnt even have to be a large download for me, a simple cab file or youtube video sometimes. And as far as heat, this never used to be a problem and i know for a fact my phone used to heat up way more before without a problem.
Maybe the qualcomm chipset go in "safe mode"..i remember that for first start tickle the orange led and after the device freeze or restart..maybe your device overheat. Try to touch cover's device or install a battery status monitor software. If you have changed radio, return on the original status. In case the restart happen always, make a backup using Pimbackup, and do an Hard Reset. For first try to use the telephone without the memory card and test the stabilty. If is all ok, you have to provide to format your SD card in Fat32. Try also to change the HSPL with the original SPL.
What happened to this thread? Suddenly 3 recent posts have disappeared?
relic said:
What happened to this thread? Suddenly 3 recent posts have disappeared?
Click to expand...
Click to collapse
Forums Restored from Backups - LOST DATA - PLEASE READ
As many of you may have heard, we underwent routine maintenance on our Database Server. Upon rebooting the Database Server, it refused to boot and all indications are that the RAID 10 (what is RAID? http://en.wikipedia.org/wiki/RAID) array failed.
We have restored the Forums from a 24 hour old backup. We know this is not ideal, but at this point, the chances of recovering the failed array are slim.
We sincerely apologize for this. In fact, this maintenance was intended to boost the redundancy of our database setup and lightening strike.
http://forum.xda-developers.com/showthread.php?t=792013
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Thabks. Back to the subject, today i tried downloading on wifi a 150mb file on android and it rebooted byitself.
Then i tried to play a wmv video file on WM stock ROM and after 6 min it rebooted.
So its starting to look more and more like cpu/heat problem, anyone having these issues?
So does anyone think this might have something to do with all the overclocking in those android builds we've been using?
After 45 mins of install HD2 still hanging?
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
New to the HD2
So, I just bought a used HD2 a week ago. It was having similar problems in WM. I took it to a local store, and they said that is just how WM phones are. I've flashed HSPL and different radios and ROMs, installed Android, but still have trouble with freezing and rebooting on it's own no matter what I do. IT happens the same in WM or Android. Is there any way to find out if these might be due to hardware problems caused by the previous owner?
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
FroyoStone with HTC Sense V2
Polar bear said:
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
Click to expand...
Click to collapse
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
If you read the previous posts you would know this thread has nothing to do with the problem youre describing. I understand the confusion of the title but pls read the thread first.
Polar bear said:
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
Click to expand...
Click to collapse
Your problem is unrelated to this thread.
So far we have more and more people having the related issue on WM and Android. We need some expert to help us pinpoint the problem.
jasperbleumink said:
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
Click to expand...
Click to collapse
i have the same issues.
I can add also playing videos for longerthan 5-10min would make the phone reboot too weither its WM or android.
Today I was in the Store where I bought mine HTC HD2, because I was sick off it. They told me that is was a familiar problem with the HTC HD2. They also would repair it free for me. I didn't do it yet because first I have to delete my HSPL etc.
I asked them also what the would repair to solve te problem, he told me: the will do a complete bodyswap. So everything will be renewed, exept the tochscreen and front.
So I guess it is a real and serious hardware problem....
Why we dont hear people conplaining about it if its comon?
I find that very odd.
Someone could try PMing one of the devs in the forum and linking them to this thread to see if they could shed some insight or at least bring more attention to the issue.
Well I live in the Netherlands and on the Dutch HTC HD2 forum, I heard some people complaining about it. But the salesman of the store said that it is a familiar problem, so that sounds to me like a regular problem. But indeed it's weird we doesn't hear more people complaining.
Maybe the most of the people think is normal with WM, but I am really sick of it...
Hey all.
Been having problems with a Nexus One that crashes at seemingly random times.
I have been unable to pin it on anything, and am asking your help.
It appears to be independent of the Rom installed, whether there is an SD card present, or whether its connected to a USB cable or phone charger.
Any help would be greatly appreciated.
Phone Info:
Nexus One (AT&T model)
Radio: 4.06.00.12_7
Current Rom: Enomther's TheOfficial Nexus1 - v2.12.2
Provider: Rogers (BC, Canada)
Logcat output attached as screen capture image.
This has been reported by a few users. I sent mine in for repair and got it back not repaired - they couldn't replicate the problem.
My case has been escalated which means a HTC guy called and asked me a few questions and then told me to wait for an email (a few days ago).
I believe my problem started when I seriously overheated it ... driving with navigation on, 3g downloading maps and traffic data, car charger plugged in all on a very hot day on a very hot dashboard. This was the first reboot and they got more and more often after that. Now I can't run anything for more than 5 minutes if 3G or wireless is on (in 'Airplane' mode I can run for quite a while without a reboot).
mine was doing the same thing.
getting progressively worse until the phone was basically unusable earlier this week.
I was running CM6 at first when it started happening.
installed the newest nightly and it worked better for a bit then got even worse.
uninstalled the stand alone version of gmail from the market and it worked for a couple hours and then kept rebooting on me.
finally i did a factory data/cache wipe and installed a rooted stock rom and things have been working PERFECT for over half a week.
I had the same issue. first reboot happen when i had nav running plunged in then after a few months utube , browser etc would restart my phone. it didn't matter which rom i used or stock. I sent it in and they fixed it. i had issues with htc but it got fixed.
Yup, same here, strange thing is it isn't a complete reboot. Hard to explain but what happens is i'll touch the phone and then it will immediatly go to the CM6 boot logo, then immediatly to the lock screen, (which I have disabled) then to my normal desktop. Total time elapsed maybe 5/6 seconds, wierd.
A normal reboot usually takes about say a minute or so. just started happening 3/4 days ago, and happens maybe twice a day at most, some days not at all. Probably wait until Cyanogen includes 2.2.1 into 6.0.0 stable then reflash.
Ive been having the same problem for about a week now, but I'm still using stock, not rooted. Its weird, because its a really fast reboot. It goes to the Booting X, for about 6 seconds, then it boot up just fine. I cant understand it.
this really sucks
I am keeping my ATT nexus one around for gingerbread but these random reboots are really killing me....I use the phone for five minutes and it just reboots by itself....The phone runs really well for those five minutes...Ive done five factory resets but it is still just doing these phantom reboots.... Anybody find out anything more about this...or know a fix....the phone is not rooted and it is clean stock froyo...so please help or keep talking about it so htc will address this issue lol which i doubt since this phone is starting to become ancient....(cant wait till nexus S) =P
With regards to the original problem posted, I believe I've managed to diagnose it correctly.
The problem lies with faulty heat distribution. The phone would crash and reboot more often in times of great stress:
charging the phone (heats up the battery)
running many applications at once (heavy system load)
navigation (heavy dataand gps traffic, image processing)
This coupled with the fact that changing the OS did nothing to remedy the problem solidified the notion that the problem was hardware based.
Given this, I contacted HTC Nexus One support and had the phone repaired.
Note: HTC will honor the warranty and fix hardware issues for an unlocked Nexus One. With software issues, you're on your own (for obvious reasons).
This is exactly what my phone is off to warranty for. I experienced this with every rom tried. I wipe my phone completely and put stock froyo on only to see the exact same behaviour...so at least I'm not crazy
The tech told me it was a hardware problem so that is a bit of a mind ease.
It seems Nexus One and Desire are really similar: HTC Desire rebooting on its own.
P.S. It's a problem with faulty motherboard, if you're within warranty, it should be replaced.
I also have been pleasantly experiencing this issue with the nexus one, so i sent it for repair at HTC and they have said it is an issue with the motherboard and it has been replaced, it is now in the post so I will update this post when I receive it to whether the problem is resolved. Hope so was driving me crazy!
The log did not capture the error. In most cases its a software issue, not hardware. (has happened to me too, not recently though)
Well an update as promised.
I received my N1 back after UPS had finished not dispatching it due to "Adverse weather conditions" and the issue is GONE!!! I know a week isn't really a long time to trial the device but this was happening several times a day.
HTC replaced the motherboard.
My advice to anyone having this problem, is to send it to HTC for repair (dont be worried about it being rooted/custom ROM etc mine was and because its a known hardware issue they really aren't bothered about it.)
It took two trips to HTC for them to finally address the issue. They did fix something (they didn't say what) and the problem is gone.
I believe it was the motherboard because Swype Beta decided that it was a new phone and not the one I registered (so it would not install).
Earlier, my G2 shut off on me about 5 times. -_-
First, I had it sitting in the car ,tried to take a pic but the stupid voice recognition menu kept coming up so I gave up and set it down in the console. When I got home, the phone felt warm and was.. off.
Then, I turned it on.. stuffed it in my pocket. A moment later, I pulled it out and YET AGAIN when I pushed the button I was greeted by a quick vibe and the HTC screen -_-
Then a few minutes later I ran a speed test (checking HSPA+ out in Vegas).. put it down on the table.. come back.. PHONE IS *(@#% DEAD AGAIN.
I HATE YOU! *glares at phone*
It's killing me because it either happens several times in a row, or doesn't happen for days! I've tried replacing the sim card, replacing the SD card.. moving the battery... no dice.
Maybe it's my SIM card? Would that cause it? My last phone did that -_- And I'm silly to have not yet changed the SIM lol
Good thing I have a spare sitting in my bag.
What battery are you using? Aftermarket? Is so, did you remove the sticker around the battery? If you did then make sure you place a piece of tape on the battery to avoid making contact with the metal sd card holder. The metal on metal causes it to shut down.
Sent from my HTC Vision using XDA App
Interesting. I've also been having random shutdowns (not reboots, which I've seen mentioned elsewhere, due to a hardware fault) --
HTC Desire Z, using default battery, but I'll try isolating it anyway with a slip of paper or something.
OP you on a custom rom with overclock? maybe your clocking your phone too high or low?
Also if the phone for whatever reason gets too hot or cold it will turn itself off.
Please see this forum: Phone powers down and won't turn back on w/o pulling the battery
I strongly believe that this may be an issue with the GPS and/or Google Maps. Once I have the GPS off, this has not occurred. Can anyone else try this?
I have the Bell Desire Z NAM with stock HTC Sense 2.2 ROM.
It seems to be quite prevalent, see the bottom of this review: T-Mobile G2 is speedy sequel to original Android
I think you may be onto something with that GPS note, but my phone doesnt' need the battery pulled to restart.
Also, it's running the stock firmware, stock battery (just exchanged battery and got a new SIM card yesterday, and it shut off again today.. so those aren't the problem)... so any issues I'm having are 100% stock related...
This time it shut off after using Maps so....
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
fablife said:
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
Click to expand...
Click to collapse
This was true before we received the first OTA update. Since then though the problem has been fixed.
I think it was definitely the GPS, that said I just got done with a really long phone call about this and have a replacement on the way.. but that was way too much effort AND I have to pay shipping (it's not much, but seriously.) I'm not happy that T-Mobile was THAT big a pain in the butt about getting the phone replaced with a new one in the 30 day return period.
Going by the pointers one of my close friends on sprint (that used to be on AT&T) gave me, I'd say this could've been worse with another provider.. but it shouldn't have been. The reception isn't the best so the customer service should make up for that, and it sorta does.. but it sorta doesn't.
Oh well.
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
djrajir said:
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
Click to expand...
Click to collapse
My Desire Z had the same problem and I returned it to HTC Service for repair. They said they change some cables? and a new battery. It has been nearly 3 days and I haven't experienced a single shutdown but there was one time it restarted by itself.
Yeah my only problem with that is, I am close to my upgrade date. How much did it cost. I may still do it so I can give this phone to my kid brother.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Just to update, I found that I can make it do it some times when playing with opening the hinge.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Possible cause/fix found
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobile-G2/G2-Turning-off-by-itself/td-p/513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Talked to tmobile CS today and was trying to get a replacement because my phone would randomly reboot and shut off. All he told me was go and pick up a new sim card. If that didn't help then they would be willing to give me a warranty replacement.
Sent from my T-Mobile G2 using XDA App
carquote said:
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobi.../513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Click to expand...
Click to collapse
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Is this possible fix something else than lining the back of the battery with a strip of paper?
whpsnp said:
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Click to expand...
Click to collapse
Sorry about that, I fixed the link and it should be working now.
Cool, thanks!
Sent from my HTC Vision using XDA App
I'm pretty sure mine is not caused by the metal strip since my battery's all proofed. I didn't have anything wrong with it until about half a month ago, and it always happened after using GPS and left it on. If I turn it off after navigation or any other app that requires GPS the phone won't go into SOD.
I switched back to CM7 RC2 around that time and starting to get the GPS no fix problem, and it could't be fixed by the dd=/dev/.... script. So I switched into Nightly 88 or something that at least I was able to get a fix but the not-so-random freezing started.
This morning I flashed the new 7.1.0 RC1 and the phone would just turn itself off (it used to just freeze and become hot), and I got really tired of it... My old G1 was much more reliable than this.
I tried the dd=/dev script again, so far after 5 min the phone is still on with GPS on....
@carcuote
Thank you! I haven't had this issue for months now. But the solution is so easy to do that I will try our anyways.
I had this issue the first month our so when I got the new phone, but went away permanently after the second month. Maybe the contacts in the battery got a little rusted? Don't know but the solution is simple enough to try...
Sent from my T-Mobile G2
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Okay, An update
This is happening when I reboot the device.
Is there something in settings that I am missing, or is there a registry setting I can change?
do you have your "date & time" settings set automatically?
Yes
bleui said:
do you have your "date & time" settings set automatically?
Click to expand...
Click to collapse
Yes time setting is automatic, even tried setting it in the registry.
It got that bad yesterday my phone reset itself to Jan 1980.
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
h0ng said:
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
Click to expand...
Click to collapse
Truth is no matter what is causing this... TWO big issues for me when choosing a phone software set up.
The phone knows what freakin time and date itis
The phone nor the software on should destroy batteries
but thanks guys it really was fun to play with.
Don't use automatic, mine does the same if I set to automatic.
I thought it was something with Giffgaff as I would set automatic and the time would be right but later on during the day it would be some crazy time and date.
Set to manual and your clock will be fine
dunno about any of that but, i do know that if i boot in to MAGLDR is gets buggered up, doesnt matter if the time is manually set or auto set, it always buggers up, dont boot to it and all is good
, at least for me anyway
I'm having the same issues. Time and sometimes dates getting screwed up. Only started happening to me about a couple of weeks ago now. But it's frustrating at the least. I've switched mine to manual setting at the moment. Gonna see how it goes over the next week.
One thing though, it isn't happening to my wife's HD2. She is using the older version of WP7, I'm currently on Yuki's more recent NODO version...
as per my post above yours if you use magldr or even the bootloader it gets messed up, so dual booting droid may be a reason, or using bootloader / magldr to charge, other than that i dont have this issue
Not got dual-boot on my phone, neither do U boot to magldr to charge... But it's happening to my phone every few days so far. Today it was out by 28mins. I want to see if having it on manual time/date does any better...
i also have a problem with my hd2,
9 times out of 10 when i reboot the phone the time and date will be wrong with no pattern i can spot (started to do this out of the blue- no updates or new roms).
im currently running with a cooked win mo image and android on the sd card.
battery still has a respectable life although seems to run out quicker than it once did so i may purchase a new one. (the old one is just over 12 months old)
also my phone has started to freeze on pin request after receiving a text so im gonna try a new image too
if anyone else has seen problems like these and solved them drop a noobie a helping hand pleeeeaaasseeee....
It's not HD2 related
The same issue happens to me (phone jump approximately 36 hours foward randomly)
The phone was a LG Optimus 7 on official rom but never managed to fix this issue (automatic date or not)
ForgetfulGuru said:
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Click to expand...
Click to collapse
I have the same issue! It happened some months after flashing xboxmods v. 1.11 Rom. It can't be a battery problem because I use 3 different batterys ^^