HTC officially dissolves locked bootloader policy - HTC Aria General

Accorrding to this Facebook post by the CEO of HTC has announced that they plan to disolve the locked bootloader policy
Source
http://www.facebook.com/HTC/posts/10150307320018084
"There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we've listened. Today, I'm confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience," Peter Chou, CEO of HTC

Good, now where's his solution to the existing locked phones due to lame Hboot updates?

Will just have to wait and see if they make the policy retroactive. Lets hope they do
Sent from my HTC Aria

I had seen a press release where they said they were considering this...good to know they opted for it. However the press release I read said for future phones only (with the exception of a few current generation ones).

E.Cadro said:
Will just have to wait and see if they make the policy retroactive. Lets hope they do
Sent from my HTC Aria
Click to expand...
Click to collapse
Peter Chou replied to one of the guys on the HTC Twitter I believe and he said it would affect the EVO, so I assume it is retroactive. The picture of the reply can be found on HTC's facebook profile

guido3300 said:
Peter Chou replied to one of the guys on the HTC Twitter I believe and he said it would affect the EVO, so I assume it is retroactive.
Click to expand...
Click to collapse
Call me a skeptic, but this is one of those "see it before I believe it" things.

Redundant thread
Closed, further info on this topic in General section

Related

Email campaign to HTC support for unsecured bootloaders.

Guys,
All of you owning a HTC Wildfire (Buzz) or any other HTC Android phone, go to the support page and sent the following email:
Dear HTC Support,
As you will not release more updates to the Wildfire and I will not be able to buy a new phone after using the phone for just 9 Months, is there any possibility that I (or even better: the community) can get an unlocked bootloader to install custom roms for the HTC Wildfire?
I do understand that you will try to force people to buy new HTC phones but not everyone can afford a new phone after 12Months and since the hardware is still up to date and running perfectly fine it should be possible to install customized roms to enhance the Wildfire (or any other) experience. I'm totally aware that this would void any warranty and support for the phone but as there is no more updates it doesn't matter anyway.
Wouldn't it make a much more positive company image if you would allow to do so? I will defentively only consider a customizable phone for the next one I buy and I would be very sad if HTC would not be on the list of possibilities.
Hope I can get a positive feedback from you guys and I do hope you understand my side and the rest of all of those freaks out there doing incredible things with your briliant hardware and software!
This would increas HTC popularity for sure and is also a fact for selling more phones than your competitors (SonyEricsson, Motorola).
Kind regards
YOURNAME
Click to expand...
Click to collapse
If my english is not good enough feel free to rewrite the text but keep the same information to make sure the recognize that multiple users are sending these requests.
Maybe this helps to put some pressure on them as we are their customers spend our money to them and try to get the same as the community could do for the Motorola phones.
Unfortunately I'm not yet allowed to add any hyperlinks to the post and therefore the url to the world wide support form of HTC can't be posted by me...*sorry* (Anyone can do a followup post including the link?)
Thanks
Linuxcrash
Waste of time, if you send it to support or anything.
Support team just bins this kind of things.
ill try even this... sent
There is already a signing compaign started. First raise the number of signs in that and later we can think of complaint letters. First we need to know how many people will support it, so that if decent number of people (like thousands) support we can make a single complaint (of all the people) at a time, which will be more powerful. These individual complaints by people will never be bothered by htc for sure. And moreover these individual complaints gets splitted based on different countries, as each country has its specific support website. And splitting up these compaign processes will affect both of processes.
we can really expect the decent number of signs if everyone properly shares the link. Because while signing one need not create website user id.
link to the signing compaign : http://forum.xda-developers.com/showthread.php?t=1050222
I think it still is worth doing it.
I do agree that we should concentrate on the list but still just sending a complaint does not cost much and might raise a little of awareness.
If we have these multiple channels of communication we just need to use them and on one of them it might be heard
Even if those different support guys trash it, they might discuss this during a meeting or even during their break and if there are enough people talking about it, the complaints might go to the right person.
I see this here in my company aswell. If customers would complain more about the situation it, would probably have an influence later.
Keep on spreading "awareness" ...
Actually they didn't lock the bootloader accidentally. Its a planned thing to sell their newer wildfire S (which will be the mid range htc android phone). And they will continue to lock every htc android phone. I don't expect they will unlock it even if wildfire S gets outdated. Making others aware of not buying the locked htc phones will have some effect.
Anyhow i agree that it should be worth a try. Having a try will not cost us anything. But most probably, this will be considered as a spam. And i have sent the mail to support this. I used the worldwide htc support website to do this. And why don't we try to learn something, share our ideas, and try to root the wildfire..
Indeed I think it's pointless to send this request to HTC.
It is clearly a corporate strategy to lock their devices and make more turnover by selling new types over shorter periods of time.
It's just about the money and not about the users
Actually they do not really treat it as spam but at least do not answer positively..
.Got 2 answers back from HTC support telling me that they will never allow customers to install custom rom on their phones. But wait what happens if at one time they get massive (hope there are enough freaks/geeks out there) requests to allow it??
Therefore I agree with you but still keep asking doesnt cost anything and you never know what can happen.
In the meantime we definitively should keep trying to root the phone in any available way.
Henkdrenth said:
Indeed I think it's pointless to send this request to HTC.
It is clearly a corporate strategy to lock their devices and make more turnover by selling new types over shorter periods of time.
It's just about the money and not about the users
Click to expand...
Click to collapse
Surely they may unlock.it to compete with sony erricson (who i am not happy with for losing my psn data) and motorola
Sent from my GT-P1000 using XDA App
e-mail reply
Reply: From HTC [email protected]
"Thank you for contacting HTC.
In regards to your enquiry, you can kindly recieve the FOTA upgrade to the 2.2 android(Froyo) version, simply by going to menu > settings > about phone > system software updates > check now.
The maximum version that the wildfire phone can get upgraded to in version 2.2
We do not force customers to buy new phones Sir, as we do provide upgrades and updates for the phones as soon as possible.
Unfortunately Sir we cannot provide you with information about an unlocked bootloader to install custom roms,as this is an illegal process ,and will affect the warranty of the phone."
Illegal? http://www.androidphonegeek.com/2010/07/rooting-your-phone-now-100-legal
Sent from my GT-P1000 using XDA App
brilldoctor said:
Illegal?
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Click to collapse
This is simply a response from htc support a question. Do not expect it to be a clever answer. These things are not decided by people who meet these emails. A people who have to answer them do not care about it. Because they have a plan of work that followed, but it is quite clear that it does not include S = off for Wildfire. We just do traffic in the forum of XDA. Nothing more we can do with HTC at the official way!
Fingers crossed! - guys with big brains to do something, because only they can help us now. No other ...
Do not know English very well written - sorry
brilldoctor said:
Illegal? http://www.androidphonegeek.com/2010/07/rooting-your-phone-now-100-legal
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Actually, even if it is legal, their intentions will not support it. If we can see those "100% legal" in official websites of HTC or SE etc, we can confirm that it is legal.
The point is, we the geeks want it, need it, expect it, hope it to be legal.
How about google delaying the release of honeycomb source code. They intend to restrict the honeycomb to those devices which are manufactured with it.
And if people gets aware of locked botloaders, their market will be affected. Then they will manufacture the devices with root options. But people becoming aware never happens.....
al-ien4 said:
This is simply a response from htc support a question. Do not expect it to be a clever answer. These things are not decided by people who meet these emails. A people who have to answer them do not care about it. Because they have a plan of work that followed, but it is quite clear that it does not include S = off for Wildfire. We just do traffic in the forum of XDA. Nothing more we can do with HTC at the official way!
Fingers crossed! - guys with big brains to do something, because only they can help us now. No other ...
Do not know English very well written - sorry
Click to expand...
Click to collapse
I agree that these things are not decided by people who meet these emails, since all of us got the same replies.
And where are these guys with big brains. Im sure wildfire users with big brains are previously aware of not making the froyo ota update. In that case they will have a pre-rooted device and will not work on the rooting process..
And no updates of unrevoked regarding wildfire. Not sure whether they got the device, working, or not... Who else then......... Is it going to be like this forever.
bharatgaddameedi said:
I agree that these things are not decided by people who meet these emails, since all of us got the same replies.
And where are these guys with big brains. Im sure wildfire users with big brains are previously aware of not making the froyo ota update. In that case they will have a pre-rooted device and will not work on the rooting process..
And no updates of unrevoked regarding wildfire. Not sure whether they got the device, working, or not... Who else then......... Is it going to be like this forever.
Click to expand...
Click to collapse
Business with HTC clip going strong since the update came out for Wildfire 2.2 Who manufactures these devices? If you are so s = off for people using this device will be less customers. Currently the only way is HTC clip - of which make any money, unlike unrevoked, which would make it more for glory than for money. Therefore I think that when willing to root through HTC clip fall, will appear and exploit for Wildfire. A first for low-end phones will also appear on the market in order to draw more money to compensate for the low price.
Another variant of the HTC negligence is simply silly to have received the update to 2.2 and now do not care (or shame them to fix the "error")
Anyway, can not do nothing but constantly picking and pray to the guys with "big brains" to say something about it. And if there is no way for S = off (or are not involved because they are arrogant and they like thousands of people to pray them every day for something) - at least to say it until the price of the phone is relatively good for sale yet ...
I just think everything is money and edification.
Do not know English very well written - sorry
Would it be possible to merge this with my campaign
Sent from some atoms
From my side it would even be a good thing to have all campaigns merged together and make it sticky so it stays at the top of the general board.
Any XDA-Board admin volunteer??
Thanks in advance
linuxcrash said:
From my side it would even be a good thing to have all campaigns merged together and make it sticky so it stays at the top of the general board.
Any XDA-Board admin volunteer??
Thanks in advance
Click to expand...
Click to collapse
+1 on that
Sent from my HTC Wildfire using XDA App
Additional effect .....
Im expecting this is the right time to even go with this additional email campaign process. This should definitely give some boost now.
What do everyone think.

Htc unlocking bootloaders on all future phones!!!

HTC is unlocking their bootloaders on all future phones! The community talked, HTC listened! They probably had initially decided to lock their devices as a marketing move, but unlocking the devices is probably going to boost their sales even more... Take that Motorola.
Quote from Peter Chou, CEO of HTC
There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we’ve listened. Today, I’m confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience.
-Peter Chou, CEO of HTC
Click to expand...
Click to collapse
I am going to stick with HTC for the rest of my life.
<3
That is all.
Would be nice is a simple patch could unlock the phones already purchased though, make things much easier for many people.
^^ +1 I would love to get S-Off again after updating to the Stock 2.2 Rom

Our job to make wildfire rootable

HTC had announced that they will unlock bootloader for future phones that they 're going to sell, now our job is requesting HTC to release a new OTA update for wildfire, and further more, for existing locked devices.
We should held a campaign to request for OTA update, shouldn't we?
Yes. U R Right
I agree.
/signed
Sent from my HTC Wildfire using Tapatalk
Or we can use the existing campaign to ask them to unlock the older devices as well.
I'm not so sure.
We have our pound of flesh, i'm not sure its wise to push the issue to much, at this point HTC have listened where others would not.
I feel if we take advantage of this they might start to feel harassed, if that happens they may decide listing to there customers is unwise.
Perhaps the 'important members here' could ask HTC if they could, and would help current owners of there locked phones, But no more then that. Not to push it.
But the current groubal started from the point of wildfire (even started by the wildfire user).
It will be meaningless to us if the newer devices got unlocked and the wildfire kept locked. Just telling this because most of us will be sticking with the wildfire for a longer period. So, for us it takes a lot of time to purchase another unlocked htc device. Myself i will not buy a new android device unless i get a budget to go for a high end android one. Means what, are we gonna stick with the stock for a long time..? Ahhh...
Of course i agree that unlocking the fore coming devices is really good news.
I think we should continue the present groubal and request htc to unlock the older devices as well.
bharatgaddameedi said:
Or we can use the existing campaign to ask them to unlock the older devices as well.
Click to expand...
Click to collapse
Yeah, or we can Email to HTC to ask them about it

HTC: Update on Bootloaders 7/10

Update on Bootloaders
https://twitter.com/#!/htc/status/90239767287037952
by HTC on Tuesday, May 24, 2011 at 7:50pm
Thanks so much for providing feedback, we hear your concerns. Your satisfaction is a top priority for us and we're working hard to ensure you have great experiences with our phones. We're reviewing the issue and our policy around bootloaders and will provide more information soon. Thank you for your interest, support and willingness to share your feedback.
**UPDATE**
We’ve listened. Check out the statement from our CEO, Peter Chou on HTC bootloaders. Click the link for more info. http://on.fb.me/iZXgkR
**UPDATE 7/10**
We wanted to provide an update on HTC’s progress with bringing bootloader unlocking to our newest phones. We know how excited some of you are for this capability, and we’ve put significant resources behind making this change as soon as possible. While we wish we could flip a simple switch and unlock all bootloaders across our device portfolio, this is actually a complex challenge that requires a new software build and extensive testing to deliver the best possible customer experience.
We’re thrilled to announce today that software updates to support bootloader unlocking will begin rolling out in August for the global HTC Sensation, followed by the HTC Sensation 4G on T-Mobile USA and the HTC EVO 3D on Sprint. We’re in the testing phase for the unlocking capability now, and we expect it to be fully operational by early September for devices that have received the software updates. We'll continue rolling out the unlocking capability over time to other devices as part of maintenance releases and new shipments.
HTC continues its commitment to unlocking bootloaders and supporting the developer community. Because of the importance of this community to us, please expect an update on this about every few weeks as we make progress toward launch. Thank you for your patience and continued support!
I hope that is all true but I wont hold my breath...
Software updates? Sounds like some strings are attached... I can't say that I'm surprised, with carriers charging for locked services like tethering. I personally do not use tethering or condone anything unethical (which could be interpreted as charging for tethering!). I just hope this is true so that I can develop without having to search for root, or buy a $400 Nexus.
Anyone else getting the feeling that this will take some of the fun out flashing?
They've got until October. If they haven't shown they are ready to provide an experience that "gets me" then.. then... something. Hopefully some great white whale of handset freedom will be available.
meh.....seems like a PR move more than anything , they ARE getting a lot of negative feedback from people, not to mention, this latest gingerbread release backfired on them...they tried to lock down devices , but seeing how bad the release went for a lot of EVo owners wich actually made people that have never rooted a phone , look to root theirs because they hate gingerbread unstability
personally, i wont hold my breath, and i doubt ill upgrade to the 3d.......september??? gimme a fkn' break!
Will unlocking the evo 3d effect the evo 4g or is that something we will have to wait for time to tell?
JackieBrown said:
Will unlocking the evo 3d effect the evo 4g or is that something we will have to wait for time to tell?
Click to expand...
Click to collapse
That depends entirely on the root method...ie where the find the exploit. If it is gingerbread, itself, then it should work for us. If it is in some other place, like sense 3.0, then it wouldn't help us.
nebenezer said:
They've got until October. If they haven't shown they are ready to provide an experience that "gets me" then.. then... something. Hopefully some great white whale of handset freedom will be available.
Click to expand...
Click to collapse
PS
I gotcher white whale right here, buddy...
Notice the HTC statement does NOT address the Evo4G.
This could be the marketing strategy of future.
Release new phones with unlocked bootloaders,
OTA legacy phones to lock bootloader,
'you want root access, buy new phone'
scary thought...
Scary, but not absurd.
You don't think Sprint changing the policy on Premier users wasn't 100% about selling new phones or collecting more per month?? All in all, it was about boosting revenue collection.
I hope for you guys something is out by October, and look at it this way; I ran my Moment 100% Stock for 6 months before I even researched rooting. It wasn't so bad....
...'course, I'd never do THAT again!
HTC will never unlock the bootloader on the EVO. Thats why we need someone to root what we have now.
They will release unlocked boat loaders as maintenance releases, Evo won't be unlocked by HTC, I don't believe the EVo will get any more attention from HTC. They have moved on from it.
his bootloader information is geared to the sensation and 3d. So why is this thread in the evo 4g section
mikeyinid said:
HTC will never unlock the bootloader on the EVO. Thats why we need someone to root what we have now.
Click to expand...
Click to collapse
Now now, we don't know that's true.
Of course, theres no proof... But it doesnt take a rocket scientist to know its all about money. QUOTE=mattykinsx;15586217]Now now, we don't know that's true.[/QUOTE]
mikeyinid said:
Of course, theres no proof... But it doesnt take a rocket scientist to know its all about money.
Click to expand...
Click to collapse
I don't understand how NOT unlocking the bootloader would be money related?
The Evo is easily the top selling HTC phone ever and the third most selling phone in 2010.
It's in HTC's interest to make sure it's open for the millions that bought it.
It makes no sense to unlock the bootloader of a phone thats very near its eol, when not doing so will make people go to the newer unlocked devices. Thats how its about money. If they do unlock the bootloader on the evo it wont be til a while after the 3d and sensation get unlocked.
mattykinsx said:
I don't understand how NOT unlocking the bootloader would be money related?
The Evo is easily the top selling HTC phone ever and the third most selling phone in 2010.
It's in HTC's interest to make sure it's open for the millions that bought it.
Click to expand...
Click to collapse
mikeyinid said:
It makes no sense to unlock the bootloader of a phone thats very near its eol, when not doing so will make people go to the newer unlocked devices. Thats how its about money. If they do unlock the bootloader on the evo it wont be til a while after the 3d and sensation get unlocked.
Click to expand...
Click to collapse
But the Evo is the face of HTC now.
In fact, every phone since has been based on the design.
It's still the flagship as far as sales for HTC.
Just so you guys are aware, HTC will be releasing the unlocked bootloader as a software update to the newer crop of phones. The big problem is that the software has to go through the carriers BEFORE it will be released to the public.
http://www.engadget.com/2011/07/10/htc-rolling-out-unlocked-bootloaders-to-select-phones-in-august/
CDKJudoka said:
Just so you guys are aware, HTC will be releasing the unlocked bootloader as a software update to the newer crop of phones. The big problem is that the software has to go through the carriers BEFORE it will be released to the public.
http://www.engadget.com/2011/07/10/htc-rolling-out-unlocked-bootloaders-to-select-phones-in-august/
Click to expand...
Click to collapse
Sprint won't have a problem, T-mobile might not have a problem.
At&t and Verizon customers are F-ed in the A.
But then again, they're used to that aren't they?

Are the people who work for HTC USA brain dead?

DISCLAIMER: I posted this on Android Central and reposting here with the same title in the hopes that someone from HTC will read it and maybe do something about it (doubtful but worth a shot).
After the updating debacle that has taken place with their previous phones, how in the world is it possible for HTC to take so long to release updates for the HTC One in the USA? It isn't like the update isn't finished yet b/c it's been available in other parts of the world for over a month now! They also can't blame the carriers b/c they haven't released the update for the unlocked 32 GB or the 64GB develop editions either! This can only be attributed to the fact that the people who work in their USA offices are either 1. brain dead or 2. are sitting on their hands and simply willing to let the company go into bankruptcy.
HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.
I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.
NextNexus said:
DISCLAIMER: I posted this on Android Central and reposting here with the same title in the hopes that someone from HTC will read it and maybe do something about it (doubtful but worth a shot).
After the updating debacle that has taken place with their previous phones, how in the world is it possible for HTC to take so long to release updates for the HTC One in the USA? It isn't like the update isn't finished yet b/c it's been available in other parts of the world for over a month now! They also can't blame the carriers b/c they haven't released the update for the unlocked 32 GB or the 64GB develop editions either! This can only be attributed to the fact that the people who work in their USA offices are either 1. brain dead or 2. are sitting on their hands and simply willing to let the company go into bankruptcy.
HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.
I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.
Click to expand...
Click to collapse
Amen brother!
Sent from my HTC One using xda premium
I've been pinging @HTC on Twitter asking for ANY information regarding 4.2.2 on the unlocked US phone. NOT ONE reply.
gunnyman said:
I've been pinging @HTC on Twitter asking for ANY information regarding 4.2.2 on the unlocked US phone. NOT ONE reply.
Click to expand...
Click to collapse
I think we need to make this a viral thing, the only way they will listen is if we stand together.
Sent from my HTC One using xda premium
Most phones I've had, with 4.2.2 , has been buggy, had bad battery drain issues, and hasn't added a whole lot more than what we have with 4.1.2.
For me, the best version of android, was gingerbread. I would easily run gingerbread on this phone if I could!!
Sent from my HTC One using xda premium
markdexter said:
Most phones I've had, with 4.2.2 , has been buggy, had bad battery drain issues, and hasn't added a whole lot more than what we have with 4.1.2.
For me, the best version of android, was gingerbread. I would easily run gingerbread on this phone if I could!!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Totally irrelevant to this conversation. This update has been available in all other regions of the world for a month now. The fact that the US hasn't received it has nothing to do with bugginess or anything else. It's simply HTC being HTC.
a2r3f said:
I think we need to make this a viral thing, the only way they will listen is if we stand together.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
The problem is getting any kind of coverage to raise awareness. The publication sites where coverage would lead to going viral also receive large advertising $ from HTC and affiliates. They don't want to bite the hand that feeds them.
Check out, galaxy s3 , Sony Xperia zl , galaxy s2, a lot of people are reverting back to android 4.1.2
You seem like a hard to please guy, if HTC released 4.2.2 and it was buggy, you would be complaining again.
It wasn't totally irrelevant.
Get a grip
Sent from my HTC One using xda premium
markdexter said:
Check out, galaxy s3 , Sony Xperia zl , galaxy s2, a lot of people are reverting back to android 4.1.2
You seem like a hard to please guy, if HTC released 4.2.2 and it was buggy, you would be complaining again.
It wasn't totally irrelevant.
Get a grip
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
They DID release it! Just not in the USA for some reason. That's the problem.
I'd be very happy with an announcement saying hey we found bugs and are fixing them or hey we decided to skip 4.2 and go to 4.3. But the silence is ridiculous.
NextNexus said:
They DID release it! Just not in the USA for some reason. That's the problem.
Click to expand...
Click to collapse
The reason is HTC 's primary market is China. The rest of europ also runs the same M7 model. The US is always going to be the black sheep of the tech world when it comes to getting timely updates due to how our carriers all have something different. Sprint being the blackest of the sheep with their CDMA crap, etc.
That doesn't explain the silence regarding the unlocked models sold directly by htc.
monkeypaws said:
The reason is HTC 's primary market is China. The rest of europ also runs the same M7 model. The US is always going to be the black sheep of the tech world when it comes to getting timely updates due to how our carriers all have something different. Sprint being the blackest of the sheep with their CDMA crap, etc.
Click to expand...
Click to collapse
Once again the unlocked and developer edition models don't need any carrier approval so this is not a legitimate excuse.
gunnyman said:
I'd be very happy with an announcement saying hey we found bugs and are fixing them or hey we decided to skip 4.2 and go to 4.3. But the silence is ridiculous.
Click to expand...
Click to collapse
What's ridiculous is people complaining about manufacturer updates on xda-developers forums.... If the phone was locked down like the DNA was for a while I'd understand. But it isn't. You can have just about any software on your phone that you wanted. Not that many unlocked were sold in the US and if you bought a dev edition id imagine theyd assume you know what to do to get the latest greatest... Not really something HTC is going to lose sleep over
NextNexus said:
Once again the unlocked and developer edition models don't need any carrier approval so this is not a legitimate excuse.
Click to expand...
Click to collapse
Same problem in Australia. I get carrier delays, but what is the issue with unlocked models?
Sent from my Nexus 7 using xda premium
xcesivemastub8ah said:
What's ridiculous is people complaining about manufacturer updates on xda-developers forums.... If the phone was locked down like the DNA was for a while I'd understand. But it isn't. You can have just about any software on your phone that you wanted. Not that many unlocked were sold in the US and if you bought a dev edition id imagine theyd assume you know what to do to get the latest greatest... Not really something HTC is going to lose sleep over
Click to expand...
Click to collapse
Unreleased software also means unreleased kernel sources. 4.2.2 based roms like Cyanogenmod 10 would be so much better with released 4.2.2 source dontcha think?
NextNexus said:
DISCLAIMER: I posted this on Android Central and reposting here with the same title in the hopes that someone from HTC will read it and maybe do something about it (doubtful but worth a shot).
After the updating debacle that has taken place with their previous phones, how in the world is it possible for HTC to take so long to release updates for the HTC One in the USA? It isn't like the update isn't finished yet b/c it's been available in other parts of the world for over a month now! They also can't blame the carriers b/c they haven't released the update for the unlocked 32 GB or the 64GB develop editions either! This can only be attributed to the fact that the people who work in their USA offices are either 1. brain dead or 2. are sitting on their hands and simply willing to let the company go into bankruptcy.
HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.
I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.
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Lol at the bankruptcy statement. Timely updates are definitely not what is going to bankrupt HTC
Sent from my HTCONE using xda premium
Quis89 said:
Lol at the bankruptcy statement. Timely updates are definitely not what is going to bankrupt HTC
Sent from my HTCONE using xda premium
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Poor update timing affects customer loyalty which affects future sales.
NextNexus said:
Poor update timing affects customer loyalty which affects future sales.
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HTC must be quaking in their boots with this thread you have started, this thread could bankrupt HTC!!!
Does your phone work? Can you make and receive calls?? If yes, then what's the issue? What feature/features do you want the most from 4.2.2??
Please buddy, who really cares?? Your ranting about something you can flash right now, go to the development section, plenty of 4.2.2 roms there choose one, flash away, I'm sure the devs here will do a better job than HTC will!!
For me I've owned over 15 different android phones, this phones beats them all, it has everything. The best battery life I've ever had!
Sent from my HTC One using xda premium
NextNexus said:
Poor update timing affects customer loyalty which affects future sales.
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You are on XDA DEVELOPERS? If you have found the forum find the info you need and put 4.2 onto the phone. I don't care how fast a carrier does or doesn't update a phone because I do not buy phone based on that. I buy them based on developer support and let me tell you this phone has that in plenty. I agree it is BS that HTC Sony and others can not get timely updates but having hardware venders that provide crappy software support is nothing new to me. Been going on for 20 years. You ever own a sound blaster product??? So now that you have yelled and gotten it off your chest go on over to the DEV section and do something about it.

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