Database Users

F***ing tired waiting!

I've contacted DELL several times about this POS and they always either act stupid or stonewall. They've been jerking our d*cks about this thing for over 6 months now. I'm ready to buy an HD2 just to f'ing spite them.

meatrocket said:
I've contacted DELL several times about this POS and they always either act stupid or stonewall. They've been jerking our d*cks about this thing for over 6 months now. I'm ready to buy an HD2 just to f'ing spite them.
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Are you dumb? It's been released already in the UK, they have basically given release dates for the US and US versions are starting to pop up on ebay.

courtlandre said:
Are you dumb? It's been released already in the UK, they have basically given release dates for the US and US versions are starting to pop up on ebay.
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Like I said - SPITE! I hate a company like that jerking me around. The last time I asked a rep about it (last week), they acted like they didn't know what a Streak was and asked me for a webpage on it. I gave the guy the webpage on Dell's site and he said "oh...we don't have a release date". F'ing assholes.

meatrocket said:
I hate a company like that jerking me around.
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Haha indeed Dell support acts like they do not know what you are talking about. Then state they have no information. Dell also does not even have an information page for the product other than the press release and 1 blog post (which they never respond to comments).
I too am completely furious about their approach to getting the Streak in the hands of their customers (other than the UK). I personally believe they are tied down with partners (like AT&T and O2) restricting them to just do whatever they wanted and release it. They have confirmed at the D8 that it will release in the US in July. Almost there...
Also, this is all new territory for Dell. Overall the Streak is a beauty and for that, I could care less who made it. I just want one!

jezz ease up. If engadget hadn't managed to find the mini 5 prototype in Asia you wouldn't have known about it for so long. Whats wrong with developing your first piece of hardware in the mobile marketplace so its good and can get help get market share. I mean would you want them to launch a device that is buggy and has issues, I think not.
They have been pretty clear for the last little while on dates and launch details, more clear than some of HTC or Moto launches as of late. Go get your HD2 and enjoy some year old WinMo if thats what you really want.

I'm tired of waiting around to find out whether or not this thing will work on T-mobile. Yeah, I know about the FCC filings for the t-mobile band version but who knows if that even was manufactured.

meatrocket said:
I've contacted DELL several times about this POS and they always either act stupid or stonewall. They've been jerking our d*cks about this thing for over 6 months now. I'm ready to buy an HD2 just to f'ing spite them.
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The thing is you wont be spiteing them,they wont care if you buy one or not because loads will.you will be the one suffering if you don't get one it would be a crying shame i know it sucks having to wait but hopefully it wont be to much longer trust me the wait will be worth it mate

lufc said:
The thing is you wont be spiteing them,they wont care if you buy one or not because loads will.you will be the one suffering if you don't get one it would be a crying shame i know it sucks having to wait but hopefully it wont be to much longer trust me the wait will be worth it mate
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I hope you're right dude. I had a Touch Pro that had a digitizer failure so now I'm forced back to my 8125 Talk about TORTURE! I was going to just buy another Touch Pro or similar but hate to spend the $$ when the Streak "may" be coming out here in July. I've been drroling over the Streak for a long time, but I REALLY hate Dell's PR and handling of the release of it. That's where Apple has a real edge over other MFR's, they keep the lid on it so people don't get pissed waiting on their products. Michael Dell was smiling like a fool several times over the last 6 months with a Streak as if to say "ha, ha MF's! I have one and you don't!" Makes me want to say "suck it, asshole! I'll take my $$ elsewhere."

Hi guys,
It's worth the wait.
I have had loads of HTC's, last one being my HD2 in February.
I got the Dell Streak yesterday and I thinks its better than any of the HTC's I have had before inc the HD2.
This is mainly due to the Android OS and the marketplace download facility which is way better support than any windows based apps download, or in fact is there any?
I have installed loads of aditional apps, all free and am having lots of fun just as an iphone user would, with ease of use , but all my apps have been free, think I said that but it should be repeated.
I am very gratefull to the XDA team in supporting this device via this forum but the next major step up will be 2.2 hopefully in September.
My brief summary is its not too big but definately bigger that the HD2. The screen of the Dell is actually the size of the outer dimensions of the HD2.
The OS is much better and seems to be a more intuative device all round.
Ther is even an XDA app which saves having to go via the browser and is also very good but for some reason will not accept my login. Very easy to use.
So just wait and don't dive into a HD2 pit even though I love that as well.
John

Johny1fin said:
Hi guys,
It's worth the wait.
I have had loads of HTC's, last one being my HD2 in February.
I got the Dell Streak yesterday and I thinks its better than any of the HTC's I have had before inc the HD2.
This is mainly due to the Android OS and the marketplace download facility which is way better support than any windows based apps download, or in fact is there any?
I have installed loads of aditional apps, all free and am having lots of fun just as an iphone user would, with ease of use , but all my apps have been free, think I said that but it should be repeated.
I am very gratefull to the XDA team in supporting this device via this forum but the next major step up will be 2.2 hopefully in September.
My brief summary is its not too big but definately bigger that the HD2. The screen of the Dell is actually the size of the outer dimensions of the HD2.
The OS is much better and seems to be a more intuative device all round.
Ther is even an XDA app which saves having to go via the browser and is also very good but for some reason will not accept my login. Very easy to use.
So just wait and don't dive into a HD2 pit even though I love that as well.
John
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Hey John,
What you say is true. This device's software is great, and has a lot of apps backing it up. However, that's solely because of the Android OS. Tell me, is it worth having a 5inch screen for a phone? Wasn't the HD2's 4.3 inch big enough?
HTC also has excellent Android phones that are backed by the same software as the Deal Streak, same goes for Sony Ericsson and Samsung.
On a personal note, I don't see this phone getting as much support as the N1, Desire, or even the X10. Whether from the manufacturer or us, the community . So It all comes down to that, doesn't it---as well as the aesthetics and dimensions of the Streak as well.
I don't see the Streak going far in it's life time.

Fuzalert2k said:
Hey John,
What you say is true. This device's software is great, and has a lot of apps backing it up. However, that's solely because of the Android OS. Tell me, is it worth having a 5inch screen for a phone? Wasn't the HD2's 4.3 inch big enough?
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Two things on this:
1.6 Really? After having 2.2 on my Sexy Nexy, not sure I want to go back down...
And I played with an EVO and an HD2 last night. 4.3 is pretty big. I'm really re-thinking the 5 inch screen...but damn, it's 5 inches! This is the biggest love/hate I have ever had. Ugh.
Fuzalert2k said:
On a personal note, I don't see this phone getting as much support as the N1, Desire, or even the X10. Whether from the manufacturer or us, the community . So It all comes down to that, doesn't it---as well as the aesthetics and dimensions of the Streak as well.
I don't see the Streak going far in it's life time.
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Hate to say it, but I agree. I'm not sure Dell will roll out releases in a timely manner (I mean come on, this thing is shipping with 1.6???). And I don't see it being a huge success at 5", so I don't think there will be as large of a community offering support.

SoberGuy said:
Two things on this:
1.6 Really? After having 2.2 on my Sexy Nexy, not sure I want to go back down...
And I played with an EVO and an HD2 last night. 4.3 is pretty big. I'm really re-thinking the 5 inch screen...but damn, it's 5 inches! This is the biggest love/hate I have ever had. Ugh.
Hate to say it, but I agree. I'm not sure Dell will roll out releases in a timely manner (I mean come on, this thing is shipping with 1.6???). And I don't see it being a huge success at 5", so I don't think there will be as large of a community offering support.
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Hi Guys,
I am not agest but I am 56 and my eysight is therfore going south.
I cannot see any mobile screen without the assistance of reading glasses.
So for me the larger the better. Having said that I think going above 5" may be impractical for a phone. I have not tried it with a bluetooth hedset yet. I have one in the attick somewhere that I have been trying to flog on car boots for 3 yrs.
The streak does go in my jeans pocket as is but I am now looking round for a decent cover that will protect but not add too much to the dimensions. That may be hard.
I have found the streak better than the HD2 in several ways.
First the additional size does help with browsing and able to fit in lots of screen shortcuts for apps/widgets etc.
It does seems faster all round.
Apps install in the native 2gb memory leaving the sd card all for myself. On the HD2 I was installing as many apps onto the SD as would work.
Some of the above is due to android yes
I am patient enough to wait for the 1.6 to 2.2 upgrade and I think Dell will come through as they have a vested interest in getting the 5" working and selling itself before bringing out 7" and 10" versions.
I am new to android but maybe Dell wanted a tried and tested version as their first tablet before going for say v2.1. I dare say thier development team is fairly new.
Android 3 looks good but may not be available on our phones until xmas 2010.
I think there is definately a market for bigger phones if only for chaps of a certain age who are still techies.
The HD2 may well have a larger market but so has the iphone and there are more reasons I don't want one of them then I can discuss here. Apps are a doddle to install on Android compared witrh any windows phone.
I would like to see manila on the Dell but that will never happen as its HTC property. The Android 3 version seems to be offering a decent GUI though.

WOOT WOOT!!!!
I do not care what anyone says. I want a Dell Streak and I want it bad! I just hope this bad boy has some decent gpu performance.

Thanks [email protected] orange didn't get hold of this! All I can say. Selling my TG01 to buy myself out of my 'we sell you a mobile even though there's little or no coverage in your area by our so called vast Orange network' contract.
/rant
O2 ftw.

Gave up!
Tired of waiting on Dell to pull their heads out. I was giving them until today to release and they let me down after 7 months of hype. I'm going with the Galaxy S on the 18th, F**K DELL!

meatrocket said:
Tired of waiting on Dell to pull their heads out. I was giving them until today to release and they let me down after 7 months of hype. I'm going with the Galaxy S on the 18th, F**K DELL!
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Agreed

Glimmer of hope???
Per BGR: We have heard from an AT&T source that the Dell Streak is launching on July 19th on AT&T...
- Can't post a link since I'm a 'new member'... just google news it...

I bounced through Dell sales chats a few days ago and finally was told by someone in the Electronics and Accessories dept. that it will be available on their website on 7/16/2010. Whether or not that is true remains to be seen.
Either way, maybe one of the other phones might be better for me (like the Samsung Captivate/Galaxy S series), since it still has a pretty big screen without all the heft of the Streak. Also, the Captivate may receive wider market acceptance and more software support from Samsung as well as developers (at least AT&T and other carriers are promoting this device, which is more than Dell is doing right now).

Johnny,
I am like you old as dirt, and the bigger the better. plus the browsing experience is better when bigger.
I wanted a Huewai S7 which is 7", but not available till the end of July.
Android OS rocks over the HD2 win crap. this is the last win phone I am going to have, selling my HD2 to my son....
Dell has really done a dirty deed to us all, but it should be worth waiting.

Please dont make the mistake of buying the samsung galaxy s, its a pile of s**t, trust me i had 1, just to many problems and samsungs UI is so slow, that it lags like hell, i now have a dell streak and i couldent be happier
Sent from my Dell Streak using XDA App

Spread the Word.. Get us noticed

Hello all,
I am usually not one to make a big deal about things but I am really unhappy with Dell. If they were not ready with a quality device they should have just passed on having a launch event.
I figured it would be good to try and get more info out there since there are so few of us that have been dealing with this issue of the engineering samples and now bad returns. May not help us but you never know. If more sites have news about this maybe Dell will start to take notice since I have tried to get the news to all the Windows Phone sites that I have been reading.
WPcentral.com
Pocketnow.com
WmPoseruser.com
EverythingWM.com
Tmonews.com
I have also sent some info to jkontherun.com
Hopefully if word of what is going on spreads a bit more Dell will say something.. anything..

If Dell isn't ready with the Venue Pro then I'd just let Dell take their time to come up with a polished product. It's clear that they were not ready for the November 8 soft launch. The decision to rush the phones to Microsoft stores led to this PR fiasco.
It's just a phone. It's not the end of the world. Dell isn't forcing anyone to buy their phone.

I don't want them to rush anything.. I want the exact opposite.. If they get bad press from all of this they might think twice about releasing a product this way again.
I really want them to take a good few months to get it right before they try and launch again.

I'd like for them to just quickly tell us if this is a week long fix for them or a few months, I'm betting it's a few months now and I may just end up getting a Focus by Dec 1st

I think they are going to take their time trying to please us, they have a bigger computer market to worry about. They are going to what they do regardless

I believe between this site and references to this site from various techblogs as well as comments in Twitter have gotten Dell's attention.
Although I got my wife the Focus, I have decided to give Dell an opportunity to correct itself with a fixed product to release. Having said that, I may reach a point where I just might wait until first of next year to see what other devices Samsung and others have up their sleeve. Frankly, the hardward/spec on all the current WP7 phones are near end of lifecycle products (except the screen) on teh DVP and Foucs) so I'm kind of at a point where I may just skip the Venue Pro all together and wait for the next gen devices.
Hell, I've waited 1.8 years for WP7, what's another 2-3 months... All this goes out the window if Dell has it available in December. If later, I'll just wait.

If you do currently own a DVP and have issues, call Dell mobility and have them issue you a service number. They are escalating all issues to management. That would at least show that you as a consumer are concerned and will hopefully get them in contact with you once they have some news. The number is 18003083355

gshocker said:
Hello all,
I am usually not one to make a big deal about things but I am really unhappy with Dell. If they were not ready with a quality device they should have just passed on having a launch event.
I figured it would be good to try and get more info out there since there are so few of us that have been dealing with this issue of the engineering samples and now bad returns. May not help us but you never know. If more sites have news about this maybe Dell will start to take notice since I have tried to get the news to all the Windows Phone sites that I have been reading.
WPcentral.com
Pocketnow.com
WmPoseruser.com
EverythingWM.com
Tmonews.com
I have also sent some info to jkontherun.com
Hopefully if word of what is going on spreads a bit more Dell will say something.. anything..
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Nice move... now they canceled all pre-ordered deviced on their site..

SonicFlare said:
Nice move... now they canceled all pre-ordered deviced on their site..
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Yep. A representative called me yesterday afternoon to tell me my order had been canceled. And the wait continues...

SonicFlare said:
Nice move... now they canceled all pre-ordered deviced on their site..
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Pretty sure that post didn't cause them to make such a large decision as to cancel all pre-orders...lol

I would certainly hope that a post would not sway corporate decisions like that. My hope is that Dell or Microsoft says something about the status of the product. At the moment the MS stores are still showing them but not saying anything about availability.

kimck99 said:
I believe between this site and references to this site from various techblogs as well as comments in Twitter have gotten Dell's attention.
Although I got my wife the Focus, I have decided to give Dell an opportunity to correct itself with a fixed product to release. Having said that, I may reach a point where I just might wait until first of next year to see what other devices Samsung and others have up their sleeve. Frankly, the hardward/spec on all the current WP7 phones are near end of lifecycle products (except the screen) on teh DVP and Foucs) so I'm kind of at a point where I may just skip the Venue Pro all together and wait for the next gen devices.
Hell, I've waited 1.8 years for WP7, what's another 2-3 months... All this goes out the window if Dell has it available in December. If later, I'll just wait.
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I am with you on this, I made a point about the poor specs and build quality on the HD7 and got criticized buy a few.
It seems that most think the current specs are fine.
Personally I would like better all round specs not 2 year old tech like the HD2 has. After all it is nearly 2011.
It has been frustrating trying to get a WP7 phone with the specifications I like.

ATTN: Beta Streak owners... and FYI for everyone else

I just got off the phone with Dell for the 5th time today. I went through online support, and direct on the phone support to include several reps, and 2 supervisors (if they are really who they say they are).
According to them, the Beta streaks were 30 day devices only. They were supposed to work for 30 days and then stop working. To a degree, most did, since AT&T blocked the IMEI numbers on their networks. Some, like me, took them over to Tmobile and they still work with any GSM card. In any case, Dell's intention was to make the beta units "throw away" phones. Their beta program was designed to give the flavor so that beta owners would then purchase new models through whatever channels, be it AT&T or direct through Dell.
As such, and as with mine, they tell me, there is no support whatsoever for the beta units and that's why our Svce Tags do not appear anywhere but on our devices. They will not support them, and thus, the updates that were going out would never have reached our devices. This seems strange to me since a few months ago I did get an OTA that left the device on 1.6, but beyond that, <insert overly exaggerated shrug here> This information tells me that the only way we'll get the updates is by manually installing them ourselves. Considering the trash that Dell has put us with (the 2.1 farce in the UK, and now the 2.2 slap in the face recently) this is no surprise to me. I'm grateful that I didn't have to pay for this device, as I would be trying to organize a class action suit right about now... so I guess the soul searching begins. I like the phone... but now I hate Dell... I'll probably sell my laptop too. Do I stick it out with this streak, or do I go get something else with Froyo on it?

stick it out, bud, this is a nice peice of equipment, forget Dell, thats what XDA is here for. Not too long I'm sure we will se some dual core devices, until then I say go with the streak, or sell it for a decent price

Mine Streak is also a Beta unit but when I checked for an update it was there .. I downloaded it and installed it .. I am surprised it didn't work that way for you. Now I am only 99.99999% sure it is a beta unit .. whatever it is, I use Tmobile with it.

Yeah, I hate the way Dell has handled just about every aspect of handling the Streak.
But didn't they say that Beta Streaks (on 1.6) would get this 2.2 update first? Is there anyone still on 1.6 that actually GOT the update?
I'm using a Beta unit, and it's still working just fine. I wouldn't say that they considered them to be "throw away" devices, because from everything I've read (I've been following the Streak for more than a year now), they're basically just early full production units. Sure, there might have been a line of code in there to make it not work with ATT, but mine's on TMO and I couldn't be happier. (Well, except it'd be nice to have 3G bands lol!)
ShEEsh.... get a text editor from the market and go into your system>build.prop file using a Root Explorer... there's a line that I found in mine in that file that says "ro.build.CONFIG_HW_AUSTIN=1"... I take that Austin line to mean that this is the Beta hardware (because I KNOW mine is a Beta lol).... if yours says that, it's a beta. If it has =0, I'll bet it's an ATT unit....

I did get the update first and it installed fine.

Lord60 said:
Considering the trash that Dell has put us with (the 2.1 farce in the UK, and now the 2.2 slap in the face recently) this is no surprise to me. I'm grateful that I didn't have to pay for this device, as I would be trying to organize a class action suit right about now... so I guess the soul searching begins. I like the phone... but now I hate Dell... I'll probably sell my laptop too. Do I stick it out with this streak, or do I go get something else with Froyo on it?
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So let me get this right... You've got a FREE Dell Streak which is a BETA unit that you didn't pay for, that still works fine even though Dell had intended that it would have a short life span - and you're *****ing because they won't offer support on it?
I've got just two words for you m8
Grow up!

Troute said:
So let me get this right... You've got a FREE Dell Streak which is a BETA unit that you didn't pay for, that still works fine even though Dell had intended that it would have a short life span - and you're *****ing because they won't offer support on it?
I've got just two words for you m8
Grow up!
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Lol i have to agree..free unit,

I think you should leave the streak alone and jump into another device and that should be an iPhone 4. first the dell you got free is crap because can't be use with ATT.
second, it might never work with ATT , and that sucks cause you wanna use your free beta device there. third this thing has no warranty? so if you break your FREE device then they have to repair it for free too? damn that sounds like a hell of a deal. So if you have signed the paper on that marathon/race and read carefullly you will see that it clearly stated that the device is for 30 day testing, now you want to sue them because you want to use the device on ATT after the 30 day trial and aren't getting any support? I don't understand why the crying? don't want to be an a**hole but I don't get the point. this is like reading a review in newegg saying oh the package was very bad wrapped and when it got here it had 2 dins on each side of the package, and it has written "i'm kinky" all over the place so go ahead and mark 1 star just because of that, and has nothing to do with the actual device.
I currently own a BETA device I did pay for it and I won't be getting any warranty, am I crying about it? no, am I happy? can't be more happy to pay for this. So far my internal SD has given up had to buy one, no biggie, i have a bad USB cable, I haven't cry yet. still have my dignity and my upgraded streak on a working condition. Can't be anymore happier than what I am at the moment. Almost bought a samsung captivate and I'm glad I didn't.
Don't want to be mean but is just how I think that some of you just want the whole world in your feet without doing anyithing.
And the most important on these devices is not the warranty (that is third for me) it is the COMMUNITY, the community makes the device worth having.

You don't need Dell support .. their support is HORRIBLE .. Nobody knows what the person in the next cube knows... You can call 3 times, same question and get 3 different answers. The ONLY THING the beta user is lacking is warranty. But most people have voided their warranty over and over again ..
I traded my PAID FOR Dell Streak that was locked to ATT to someone with a Beta, that was locked OUT OF ATT .. Got my update before anyone else .. I am happy!! but still .. Dell does suck. I wouldn't buy from them again .. [unless they had a Streak, problems solved, that connects to Tmobile 4G ..
ALSO .. when I got a call from Dell last week saying "UNLOCKED Tmobile available now." I asked "is that with 3G or rather Tmobiles 4G .." There is not ANYONE there that can answer that question .. Shouldn't they know if they are calling YOU to purchase???

Couldn't agree more, sadly, that is the world we live in now.
Everyone wants everything GIVEN to them, and if not, they sue.
I use to kludge, hack stuff back in the DOS days...if it didn't work, oh well...wasn't suppose to anyway, but, when it did, it was a since of accomplishment & pride!
Now, if something doesn't go exactly the way someone wants it to, they get all bent out of shape.
Am I happy the 2.2 update hasn't hit my non contract bought directly from Dell streak? Nope...would I like the 2.2 update...yep, but, considering I came from a windows mobile 6.5 and earlier phone(s), that had to be tweaked out of the box just to get the #*$*! thing to run, I'm happy with 1.6.
We live in an "instant" world....24/7 internet, 24/7 news, 24/7 everything, and I for one think it has made us WORSE, not better....we have no patience anymore.
BrokenPixel said:
Don't want to be mean but is just how I think that some of you just want the whole world in your feet without doing anything.
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shEEEsh said:
I asked "is that with 3G or rather Tmobiles 4G .." There is not ANYONE there that can answer that question .. Shouldn't they know if they are calling YOU to purchase???
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I'd expect TMobile to know if they were caling you since it's their network, but maybe not Dell. Do you know what band TMobile are using for their 4g service? if it doesn't match with what is on the Streak then it has no chance of working.

Troute said:
So let me get this right... You've got a FREE Dell Streak which is a BETA unit that you didn't pay for, that still works fine even though Dell had intended that it would have a short life span - and you're *****ing because they won't offer support on it?
I've got just two words for you m8
Grow up!
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ok to all the cool people that actually read my post and got the gist of what it was saying, thanks for the advice and good words. To all the jerks like this dude, man, ease up.
For starters, I was information gathering. I called to find out why my svce tag wasn't showing up. my details of the events was called information SHARING... especially to other beta owners... hence the attn beta title...
now with that being said, the last thing was IF I had bought it I might be trying to organize a class action suit. It's a good device, but Dell is on the brink of ruining it with the crappy update and even crappier support to everyone not just me.
So, ok I'll grow up, if you, with obviously nothing better to do, will try to get a life...

Finally...some good news

Hello fellow DVP owners, I've been following all the issues we've had pretty closely and stalking DellCares twitter quite a bit. I know everyone has been focused alot on the issues with it but this is the first official word we've had that Dell is looking to address some of the issues.
emed795 Hi Erik, just wanted to let you know that DVP memory and other issues to be addressed in future sw update. No ETA yet. Thanks, AB 6:00 PM Jan 13th via CoTweet
im_thatoneguy Software update for DVP camera in progress, no ETA on it yet. Let us know how troubleshooting steps worked for you. SV 5:39 PM Jan 6th via CoTweet
Hopefully WiFi is also included in this update........

Saw the Twitter post. Hmm, well, another promise. Hope they do something. Of course, we'll have to go through the long, long wait, but this sort of goes with Dell's MO--problems addressed (in part) in the future. At least in my experience with them. It'd be nice to avoid problems at the get-go, but as they say, "Remaking the world, now that is folly."
At least they're not being adamantly silent about it.

Too little too late and still no mention of an international release. I've given up on that phone and everyone should at least until MWC. There are alternatives if you can't wait and if you can there will be stuff at MWC.

Peew971 said:
Too little too late and still no mention of an international release. I've given up on that phone and everyone should at least until MWC. There are alternatives if you can't wait and if you can there will be stuff at MWC.
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The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it. With the DVP being one of only 2 options for T-Mobile US users there really isnt much of a choice if you want a WP7 phone. You guys in Europe have more options to choose from, but if the issues are resovled it will be one of the best WP7 devices. And again MWC may bring new devices but I doubt they will be US bound so again the DVP still looks like a good buy to me. Even the camera can be made to produce good pictures with some adjustment of the settings, so this update will definitely be a plus.

efjay said:
The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it. With the DVP being one of only 2 options for T-Mobile US users there really isnt much of a choice if you want a WP7 phone. You guys in Europe have more options to choose from, but if the issues are resovled it will be one of the best WP7 devices. And again MWC may bring new devices but I doubt they will be US bound so again the DVP still looks like a good buy to me. Even the camera can be made to produce good pictures with some adjustment of the settings, so this update will definitely be a plus.
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What has the tech world come to when we pay for a premium product and we are forced to accept work arounds to get it to work. I understand that some fixes are always needed but most are usually software related (WP7 being new) but this device seems to have more issues that are directly related to the unit itself.
I have to say every time I hold one I am drawn to it but I have a hard time with a unit that costs this much and has these kinds of issues.
I hope that Dell can get the fixes out there quick so that we can get more of these in people's hands.

gshocker said:
What has the tech world come to when we pay for a premium product and we are forced to accept work arounds to get it to work. I understand that some fixes are always needed but most are usually software related (WP7 being new) but this device seems to have more issues that are directly related to the unit itself.
I have to say every time I hold one I am drawn to it but I have a hard time with a unit that costs this much and has these kinds of issues.
I hope that Dell can get the fixes out there quick so that we can get more of these in people's hands.
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I understand your point but is there a perfect device? Even the phone to rule all phones (iphone) has issues (bumper anyone?), the WP7 OS itself has a reproducable bug on every handset with the MP crashing, yet we still use it. Problem with the Dell was the high expectations of the device since it was first leaked, then we had to deal with the release delays, shipping issues, virtually no communication from Dell and then after finally getting the device bugs that affected what could be considered fundamental functions. Probably led many to either give up and purchase something else or return it after receiving it and feeling it didnt live up to the expectation.
However the fact that I am happy to use a workaround does not mean I have accepted the faults and overlook them, I and others have contacted Dell and told them about the issues and as any decent company would they have responded with an upcoming fix (more than we can say for HTC and the pink camera bug on the HD7). This is what I would expect of any company and since Dell has responded I'm OK with a workaround till the fix is released. If there was another bug free device available to me I would have switched to that, but there isnt on my carrier so I still use it as I personally have no other option on T-Mo US. This whole saga could have gone better and will obviously be a factor in any future decision about purchasing a Dell smartphone but for now I feel satisfied with the choice I made, all things considered.

I think I am willing to be a bit more forgiving, given that I used to be a Software Developer. I understand the qualms of getting bugs fixed ASAP, but the SDLC doesn't allow it all the time. I am also willing to cut Dell some slack because the guys in the Mobility team have been awesome. Sure, customer service at Dell, as a whole, sucks monkey balls, but once they have you transferred to the right team, they're quite helpful. I think a huge issue for a lot of people is that they don't like talking to people from India, and then that's where all the bashing starts. I guess it depends on your tolerance level?!
If it is a concession, I spoke to someone in the Mobility team yesterday evening and they confirmed that these issues (camera, bluetooth, WiFi, etc.) are known and have been escalated. She did not know about how soon the update would roll out.
I think if they continue to communicate with us early adopters and roll out a software update to address some of these core issues, they'll at least have one happy camper on their side.

I am pretty patient with my devices these days, and with purchasing a first gen device (from a company with little experience in mobile) I am even more forgiving. Worst case scenario, I sell the phone and buy something else, lesson learned. From my experience with Dell (currently and past) they get fixes out, it just takes some time.
I won't be making any of those decisions on this phone until we see the issues with memory and camera fixed (WiFi is much less of an issue for me because I'm in a "4G" zone.) For now, I love the form factor, and I get more questions and "wow's" than anyone else when they see me pull the thing out with the giant DELL logo on the back (teh sex).

I'm generally happy; I have very few problems. The worst one was Monday the phone locked up while charging overnight so my alarm didn't go off.
I'm much more irritated by Dell's almost total silence on what issues they're aware of, which are being investigated, etc, etc. Heck, the twitter feed is the only confirmation we have that they even consider the RAM reports from the WP7 API an issue to investigate!
Still, the device is very responsive and performs very well as I suck its battery dry on Xbox Live, so I'll hang on to it and wait patiently for updates.
Thanks for pestering Dell for us!

efjay said:
The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it.
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can you describe the workaround and what it fixes for you?

xthing said:
can you describe the workaround and what it fixes for you?
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I disable 3G in the Cellular settings, but I have had 1 crash with that turned off so it may not be a consistent fix.

That just made my week. Hopefully it comes soon.
efjay, I've been trying your workaround and I think it's working. Thank you!

Saitek009 said:
That just made my week. Hopefully it comes soon.
efjay, I've been trying your workaround and I think it's working. Thank you!
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Good to hear, don't know why it doesn't work for me anymore but hopefully Dell's fix won't be long.

Everyone tell dell how you feel about their lack of support

facebook.com/dell/posts/10150206303962056
We want openness now we want support we want updates fixes etc etc dont abandon us
Sent from my Dell Streak using XDA App

I'm letting Dell know by not buying their product. What kind of company makes the phone for Tmo, cancels that, then makes it for ATT, begins selling unlocked versions yet still limits Tmo to edge. All the while making functioning ones for Cin. Bell. F Dell.
Samsung Hercules is worth the wait at this point.
Sent from my SGH-T959 using XDA Premium App

Your totally right.... Just makes me mad that these companies release hardware and only support the users for a brief period of time. Google needs to lay down some mega rules on the use of android and force the OEM's to support the product for a period of 4 years or more..

Yeah right, also bankers should accept responsibility for screwing us over and politicians should all be honest!
Dell (and every other company, anywhere, ever) are not in business to create good products and waste resources supporting them. They are in business to take joe publics' money to make profit for their shareholders - end of story.
You get the same sob stories from owners of Dell, Samsung, Sony, HTC, Nokia - oh they made me buy this phone that does everything they said it would but now they won't give me any upgrades for free, so now if I want a faster bigger/smaller phone that can make the toast in the morning I have to buy a new one - moan moan.

Ok, Dell takes a phone from Android 1.6 to 2.2 (for AT&T users that would be baseband 353), they clearly publish the specifications (call T-mobile like I did before purchasing and ask them does this work on your 3g network, guess what? They will tell you no it doesn’t will only work on edge) and as long as you have an actual warranty repair they fix it. So how did they screw us?
Also did they get $576 per phone from you? They did from me, bought two of them, one me and one for the wife. We have zero complaints, she uses stock and I use DJ-Steve's custom ROMs. Quit your pissing and moaning and be happy that when you took it out of the box it worked, much better than a lot other things I have bought over my life time.

we have been promised so much by dells CTO and by the head of the linux team to help out with development for the device, lots of pretty talk about community taking over support for future builds etc etc.
all to nothing.
they have even removed the source code for the alpha build for gingerbread from opensource.dell.com
EEJITS

@Fards, ok you got me there, thought the wall was starting to come down, but I guess not. Actually gives them black eye as you, Steve and host of others saved the Streak. You would have figured for all the goodness you have done, they would have wanted to keep you guys happy. Well there is always the Samsung Galaxy S II, know Steve doesn’t like Samsung, but at least it is better than anything apple makes (lesser of two evils).

I guess you are partially right, but don't forget about stock rom full of uninstalable bloatware and extra-slow Dell Stage UI.
We are not asking for another update of stock rom, we are just asking for drivers. But from what I heard, they already released some drivers for Streak: http://opensource.dell.com/releases/streak/
But drivers for audio is missing and Dell is saying they can't release it because they are not owners of the drivers (but then who is?).
Edit: and I want to point out another thing - I guess it will be ok if we can buy updates for our device. For example, if HC 3.2 will have support for tablets with smaller screens (and it should have), I perfectly ok with paying for this update. I understand, that implementing of new update is not easy and for me, it will be still cheaper than buying new device (not to mention there is not another device like Dell Streak).

I doubt there will be any updates since Streak 5 and 7 are getting build anymore and there are no planed successors for Streak 5 and 7 at the moment. Streak Pro will be launched in the US only sometime later this year.
source: someone from inside dell

Once again let's not forget all the issues related to the screen.Gorilla screen sounds pretty damn good,but what about what is underneath?.

I wish they'd at least release drivers so our amazing devs can continue to improve upon this great piece of hardware.. With that said, I really doubt we will see anymore support from Dell, they've seemed to pretty much moved on from the Streak 5

SiNUS82 said:
I doubt there will be any updates since Streak 5 and 7 are getting build anymore and there are no planed successors for Streak 5 and 7 at the moment. Streak Pro will be launched in the US only sometime later this year.
source: someone from inside dell
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btw.. it won't be called "Streak" or be part of the Streak family.

I don't understand what you guys are expecting...
HTC and Motorola just make mobile devices and accessories. They must be more open and provide bleeding edge just to stay in business.
Dell, HP, Sony, etc.... Have hundreds of other products that they make as part of their business model. They don't need mobility to survive.
releasing a device with 1.6... 2.0...2.1...2.2...2.2.2.. seems like alot of updates to me.especially since it wasn't shipped crippled in anyway like samsung.

Dell does just fine and if you want 3g on tmobile look for an aws one I own 3 they are not that hard to find haha
Sent from my AWS Dell Streak using XDA Premium

Krad said:
I don't understand what you guys are expecting...
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It's been said that the best complaint letters are ones that clearly spell out what the writer wants the company to do for them to fix the problem. The OP hasn't provided a very good complaint letter, just a brief rant. But this is to be expected when people have unrealistic expectations.
The OP's comments can be broken down into the following three things:
1. Openness
2. Firmware support
3. A request to not abandon Streak users.
I haven't posted to this thread until now, despite wanting to reply to the OP earlier. However I think the expectations of the OP are unrealistic. The harsh reality is that the Streak's time in the sun has passed and it's rapidly heading towards sunset. If I were in Dell's shoes, none of this would deserve more than a cursory response, mostly because of the points you have already made, especially in regards to firmware support. The other two things? Well the first is so nebulous as to be unanswerable, and the second would be given a boilerplate response regarding where to find information on the Streak.
While I would love to see Honeycomb, or even better, Ice Cream Sandwich on a Streak 5, if I don't get it I'm not going to complain. I'm perfectly happy using 2.2.2.

Troute said:
Yeah right, also bankers should accept responsibility for screwing us over and politicians should all be honest!
Dell (and every other company, anywhere, ever) are not in business to create good products and waste resources supporting them. They are in business to take joe publics' money to make profit for their shareholders - end of story.
You get the same sob stories from owners of Dell, Samsung, Sony, HTC, Nokia - oh they made me buy this phone that does everything they said it would but now they won't give me any upgrades for free, so now if I want a faster bigger/smaller phone that can make the toast in the morning I have to buy a new one - moan moan.
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Sooo we should all buy iPhones because they are not like the bankers and every other company. Your right they are one of the only companies to support their legacy products. This is why I dont have a problem supporting them and there prices. I know im buying a product i can own for years and sell it later knowing updates and value will be there. The way companies operate now need to take note on how apple supports its devices. I love my streak, I also love my Apple iPhone 4.

Krad said:
btw.. it won't be called "Streak" or be part of the Streak family.
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Yes it will! Streak Pro.
We will also see a Latitude tablet sometime later this year.

megapimp said:
Sooo we should all buy iPhones because they are not like the bankers and every other company. Your right they are one of the only companies to support their legacy products. This is why I dont have a problem supporting them and there prices. I know im buying a product i can own for years and sell it later knowing updates and value will be there. The way companies operate now need to take note on how apple supports its devices. I love my streak, I also love my Apple iPhone 4.
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I never mentioned the iWord, Apple are no better at looking after their customers than anyone else.

Strephon Alkhalikoi said:
It's been said that the best complaint letters are ones that clearly spell out what the writer wants the company to do for them to fix the problem. The OP hasn't provided a very good complaint letter, just a brief rant. But this is to be expected when people have unrealistic expectations.
The OP's comments can be broken down into the following three things:
1. Openness
2. Firmware support
3. A request to not abandon Streak users.
I haven't posted to this thread until now, despite wanting to reply to the OP earlier. However I think the expectations of the OP are unrealistic. The harsh reality is that the Streak's time in the sun has passed and it's rapidly heading towards sunset. If I were in Dell's shoes, none of this would deserve more than a cursory response, mostly because of the points you have already made, especially in regards to firmware support. The other two things? Well the first is so nebulous as to be unanswerable, and the second would be given a boilerplate response regarding where to find information on the Streak.
While I would love to see Honeycomb, or even better, Ice Cream Sandwich on a Streak 5, if I don't get it I'm not going to complain. I'm perfectly happy using 2.2.2.
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I totally agree the streak works amazingly well as it is, what exactly does gingerbread, honeycomb bring to the streak that you can't already do in froyo? I would prefer dell concentrate on new devices that I can buy when I've had my streak for a year, and I ready for a new 5 inch device.