Microsoft is going to give me a Activation Code, but they need for me to access the Activation Screen on my phone HTC HD2.
This is my first smart phone and I'm lost. HTC can't help me; I finally realized it had to be the Android Forum.
The context of my problem is: previous owner of the phone has his gmail account as default and the only way to get rid of it is by Manufacturers Reset, however the phone won't reset even when being walked through the process with HTC.
Thank you for any help at all.
prolific23 said:
Microsoft is going to give me a Activation Code, but they need for me to access the Activation Screen on my phone HTC HD2.
This is my first smart phone and I'm lost. HTC can't help me; I finally realized it had to be the Android Forum.
The context of my problem is: previous owner of the phone has his gmail account as default and the only way to get rid of it is by Manufacturers Reset, however the phone won't reset even when being walked through the process with HTC.
Thank you for any help at all.
Click to expand...
Click to collapse
Maybe you didn't know but why stick with Window 6.5 of yesterday when you can get the latest Android Gingerbread 2.3.4 or even Window7? For the latest awesome Gingerbread follow my sig. When you flash/install a new ROM everything got reset including gmail account. If you're still persist in what you are looking for then use search.
I appreciate your help.
I was able to find someone to put the 2.3.4. on the HTC HD2, but after installing it the screen started to malfunction. He then reverted it back to 2.3.3 and it's still having malfunctions. He is saying that it must be a hardware problem, but this problem didn't exist before he installed it.
Don't know what to do.
I want him to revert it back to stock, so I can use my warranty and send it back to HTC, but he doesn't know how.
I'm wondering what I should do and if it may be a hardware issue. Even though I'm new to the cell phone thing, I can't see how this could be coincidence...I believe it has something to do with what he did.
Anymore help would be very much appreciated.
Related
Hi everyone.
This is my first time in xda and i am here posting because i have a problem with my htc elfin.
I bought the phone from e-bay. The seller told me it was unlocked but in fact it wasnt. It was on Orange and i had to unlock it using a program i bought on ebay (latter i saw it for free online ). The program was designed for htc elf but i was told it would work. Well, in fact it did, but i have a problem... The phone easilly loses network and even when it was network it wont make or receive calls... Texting works ok... I really dont know what to do... Can anyone help me??
Best regards
Hi,
Well, I hate to break the news to you, but it does kind of sound like the phone may be broken... two things you could try anyways:
a) Perform a hard-reset: Switch off your phone, keep both phone buttons pressed (green&red) and switch it on. The out-of-box state will be restored and all your data will be erased (!). So backup your contacts before doing this.
If this does not work, then it is highly likely that your phone has some sort of hardware-issue. But you may still want to try
b) Upgrade the firmware of your phone (including the radio part!). Just look around in this forum, there's basically everything you need. Always pay close attention to the how-to-guides & make sure you proceed exactly as decribed there.
Good luck,
murosama
Hi
I tryed what you said. Hard reset made nothing but updating rom did... I his working better but not perfect... Maybe some antena problem dont you think?
Hey guys, any help will be GREATLY appreciated...I had my HTC Touch Vogue replace by sprint's insurance no more than 2 weeks ago because it broke. I decided to install Windows Mobile 6.5 on this one and WOW its like a completely new phone the problem is that now the screen is acting all crazy. It spins all over the place and even moves without me touching it. I reset all the settings on the phone so I believe is a hardware problem. Its a real bummer because I haven't even pay the $100 for this replacement crap and now its broken. Can I put Windows Mobile 6.1 back to the phone so I can take it to the store and get it checked out? thanks in advance!!
systemind said:
Hey guys, any help will be GREATLY appreciated...I had my HTC Touch Vogue replace by sprint's insurance no more than 2 weeks ago because it broke. I decided to install Windows Mobile 6.5 on this one and WOW its like a completely new phone the problem is that now the screen is acting all crazy. It spins all over the place and even moves without me touching it. I reset all the settings on the phone so I believe is a hardware problem. Its a real bummer because I haven't even pay the $100 for this replacement crap and now its broken. Can I put Windows Mobile 6.1 back to the phone so I can take it to the store and get it checked out? thanks in advance!!
Click to expand...
Click to collapse
yea put the stock rom from what ever carrier you have back on the device, if it is hardware related which it sounds like they should replace it for free
Stock roms to download and use for flash
http://forum.ppcgeeks.com/showthread.php?p=191607
Be sure to put the bootloader back to stock as well
I was able to put the stock Winmo 6.1 on it however Im not sure how to put the stock bootloader on it ?
You usually don't need the stock bootloader on the phone to take it back to the store. I have always just flashed back the stock rom and went with it.
Well but im going to send the phone back to the insurance since I received the new one, I dont want any problems with them lol besides I dont know what they re going to do with the phone, what if they try to reset it and install the OS again, and see CoKe bootloader
I was reading a tutorial on this site about relocking the voge and it says to simply put the stock rom from my manufacturer on the phone, but that clearly doesnt work I wish it was that easy, can you guys point me in the right direction pleasse
You have to install the .40 unlocker from imcokeman; then install your default carrier ROM and it will relock your ROM. I've done this for returns and it works. Here is the link with the file and some notes:
http://forum.ppcgeeks.com/showthread.php?t=20370
yes yes yes, I was doing that right now, I kept reading and found that article however In some place around here I saw something about freezing at 29% and ironically I was installing the stock rom after going to .40 and froze at 29%!! so I though I was dead but went into recovery mode and gave it another try and is almost at 100% now!! *crosses fingers* thank you very much for your help will report how it goes.
great success! thank you so much to everyone who contributed!!
hey i have an htc touch vogue. and i need to get it replaced. so in order for me to get it replaced i need to have it stop working. this damage cannot be physical so however funny it may be to tell me to toss it from a building plz be serious. if you guys know of any software that i can put on my phone that will either completely screw up my entire phone, or just cause a small problem that can easily be fixed by clearing the storage but can still be a continuous problem. if you have any suggestions please reply to this thread, or private message me. that you.... have fun with this one, im seriously looking for any program that you have ever put on your phones and had caused problems for you and for you to send them my way.. thanks
I've had issues and gotten like 7 replacements. Just got a sprint refurb and it's already freezing up on me and all I installed is pcm keyboard and opened up opera that is installed with sprints customizations. The phone got all screwed up.
try to write a virus for it.. or try to corrupt system files by deleting the ones that are needed.
I got my replacement phone, It's already having issues of the hardware buttons not responding. A virus would have to destroy the rom. Deleting critical files other wise they'll just tell you to do a restore.
i got one and it has still stumped verizon , only if you really want to **** your phone up dont come crying to me if you end up regreting it, cause i will just laugh at you!!!
dial ##778# maybe ##786#
if you are using nfsfan's roms make sure you have a cdma dialer to do the ## codes in win mo. it should bring up EPST hit edit, the unlock code or whatever is 000000. then you can **** up all the **** you want lol(it is your vital connection settings to your carrier(i did accedentally)) i hit menu and reset, it does a hard reset and all the settings are now 00000000005406 and my phone is screwed for now, vzw mentioned getting me a replacement maybe, i really dont care i just want my data to work!
i was originally trying to fix what hero-sprint had screwed up...
hard reset wont fix this it will mess up your data and well for me my sms too but i still get calls
They can't just give you the correct number to put in to reactivate it? sounds like how you program the sprint phones
The easiest way would be to interupt the ROM update process. Use an official ROM update, & when the flashing progress reaches 2% disconnect the USB cable. The device will no longer boot. You then call Sprint & act stupid about what is wrong with it. "I don't know what's wrong, it just won't power up anymore."
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Sorry to hear of your problems, but by far the majority have not had any of the problems you have mentioned. Try a hard reset and remember to back up your device.
Mine has lost connection settings and 2 email accounts at the same time. Your problem is much worse of course. Instead of a finished phone i feel like part of an experiment at the moment, and HTC will finish the Rom whenever they can be bothered..
jimhaddon said:
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Click to expand...
Click to collapse
I have had this incorrect PIN message also. sometimes when left over night and occasionally during the day.
So far a soft reset has solved it. Since having my HD2 I've had to reset it 1 - 2 times a day. Not very impressed at its lack of stability.
I have a SIM free unlocked UK HD2
Is this all happening on the stock rom or cooked roms?
band27 said:
Is this all happening on the stock rom or cooked roms?
Click to expand...
Click to collapse
stock rom i have the original 1.43 i think and i have had this problem, was begining to think i was the only one!
Also My HTC HD2 lost its password already twice
Hello, I can add to this threat that I also had an unexpected and incorrect ' wrong password' experience twice, where my password (8 digits, correctly entered) was suddenly not accepted anymore. Soft resets did not help and I had to restore previous backups loosing recently entered data. Very annoying and in my view not acceptable.
regards,
Danny Groeneveld
The Netherlands
Very annoyingly this has also happened to me. My phone ran out of battery last night, and when plugged back in a few minutes later, the device didn't recognise my four digit pin.
Is there some sort of generic pin it resets to?
Am now locked out for 30 minutes at a time, and very worried the next time I try and get it wrong all my data will be wiped.
Can I back up my contacts/data on to my PC despite the phone being locked? (Am at work right now so can't check for myself)
Great phone but this is unacceptable
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
band27 said:
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
Click to expand...
Click to collapse
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
oh and soft resets haven't worked here either
sam8384 said:
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
Click to expand...
Click to collapse
How to flash a cooked ROM:
Step 1:
Read the first page <<HERE>>..
Step 2:
Then select a cooked Rom From <<HERE>> in the list where it says [ROM]. Read <<THIS>> for more guidance. But it's not necessary to read it because if you go BACK TO STEP 1 there is also a video that shows you what to do with the ROM FILE after you have downloaded it. REREAD STEP 1 when you have everything in place as it's that simple. Make sure your read the WHOLE PAGE OF STEP 1 before you begin and even during the process there is TROUBLE SHOOTING DETAILS THAT ARE IMPORTANT.
thanks band27
I've had to hard reset and because I couldnt connect my phone because it was locked I'm not been able to back up some bits.
Reading elsewhere it appears like a WM 6.5 problem. absolutely pathetic, but why htc hasnt sorted it as well is quite a disgrace.
i've decided not to get my work emails back on my device so i don't need a pin, its my own mobile anyway so they can take a walk!
password dissapear
hi.
i have had some experience of passwords dissapearing so each time i use one of any of my 3 email accounts on the hd2 it requred me to re-enter my password.
the same thing logging into latitude on google maps
i figured out i can repeat the fault every time by installing swipe keyboard, or un-installing it !!
dont even know if this is the real reason it happens but it works ( or fails ) each time and i tried it on a few different roms now !
=====PEACE=====
i have the same problem and i have been tring to unlock phone after restart and it keep saying incorrect pin and im locked out.
Not recognizing my pin (again)
I bought the HTC HD2 end of january. Nice phone. But after 1 week it didn't recognize my pin anymore. Fortunately the shop where I bought it, has a '14 days not happy with the phone get another one'-policy. So I gat another HTC HD2. Had to install everything again and lost everything I had stored on the other phone. But the new phone worked !
Till yesterday evening. Again the HTC HD2 didn't recognize my pin
I tried to install the ROM-update. But that doesn't work, because you have to unlock the phone for that (otherwise there's no connection between my phone and my computer). Also tried the hard reset. Nothing works.
I hope someone has a solution for me. Cause I'm really getting tired of this.
i don't know, i unlock my sim pin since my first phone, my e-mail accounts are working fine, i don't have any of these problems so far, i bought mine january
This has happened to me a few times where a soft reset worked and once where it didn't (lost all data). Each time it was first thing in the morning and my alarm didn't work. That was on 1.48, since going 1.66 I haven't had either problem occur and it's been almost a month.
J
Which PIN is this? The phone lock or the SIM PIN?
If it's the phone lock, can it be disabled by de-selecting it. This would be a horrible thing to happen if it couldn't be disabled.
i had a big problem with my HD2, I was in the bath and I dropped it of course it got wet but now that blasted crappy stock htc software thingy won't even switch on.....
Next time i'll flash a cooked rom.
I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !
Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
Click to expand...
Click to collapse
Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry
i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...
Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.
same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password