New MMS problem arising - HD2 Android Q&A, Help & Troubleshooting and Genera

Since the last two or three updates within CM builds, I cannot receive MMS from my friend on the sprint network, I am on Tmobile.
I simply receive the message with an attachment that cannot be downloaded. every time I click the download button it tries to retrieve the file and fails
I can receive MMS from myself and it hasn't solved the problem
the apns seem like they have had no direct changes, is something to do with my friends phone more likely or is there a cause for this? tomorrow I will try to have someone on tmobile send me an mms to see if results are different.

need some kind of answer!!! preeeezee

recently gathered info leads me to the suggestion that it is 2.3.4 itself causing this issue, as there is a whole new box called "APN Protocol" in our APN edit menu. Haven't ascertained if there is an actual fix besides downgrading to an older build.

I am having this same exact problem. I know you haven't gotten and answer and it's been a while since you posted on this topic but i didn't want to get yelled at to "use the search feature"
no one seems to have the answer. i get mms from my sister (blackberry) and mom on Verizon. (my mom doesn't even have a smart phone) but my girlfriend with her blackberry on sprint wont come through. It shows the "download" button and it fails every time i click on it.
I haven't tried iphone users yet but seems the problem is carrier specific with my phone not playing nice with others.
I am running the latest cm7 nightly build on mytouch 3g slide from t-mobile. And using the stock message app to send and receive.
(please don't tell me to use handcent or anything of the sort, i'd like an answer to THIS problem, not just a work around)
please someone help!??

Did you try changing the User Agent in the messaging app settings and seeing if it helped?

yeah, actually tried them all. I believe thats only for sending mms so the receiving phone thinks its coming form another type of device. as far as receiving mms, no luck man

on 2.3.4 ive narrowed it down to I cannot receive MMS messages from iPhones on att or verizon. Anyone else who sends me one I am able to download.
Going back to rom in my signature

hmmm, interesting cause i can verify i get from Verizon but not Sprint. And we both have t-mobile, as far as i can see
Just wish the problem was more uniform so that it would be easier to narrow down the problem

im having the same problem with SIMPLE Mobile. it seems i can send to myself and recieve from ALL GSM carriers but CDMA carriers IE. sprint, verizon, metro pcs, do not work i can click download button till im blue in the face and they wont download...any ideas??

I fixed it, or rather it fixed itself. I backed up angry birds data (the only data that matters, otherwise my girlfriend yells at me that she has to start all over AGAIN lol) using titanium. I did a full wipe, data, davlik and cache. Then installed (at the time) the latest nightly, cm7 nightly 78. Automagically fixed, at least the people I tested (including my girlfriends, which was the initial problem) restored angry birds data and donezo. Tell me if it works for you.

Related

Sprint Text Message Question...

I have a Mogul running DCD 3.1.2 with sprint as my carrier. Has anyone had any problems with text messages being delayed? Scenario: I'll send out a few text messages to a few friend, and I might not get their messages until 30 minutes later and they will all be at once. This has happened on other roms so I know its not a rom issue, and the friends are on different carriers so I don't think its a carrier specific issue. The only thing I can figure out is its a Windows Mobile issue or sprint issue. Any ideas? If this is a duplicate thread, please just send me a PM to a previous thread and delete this one.
Sprint issue, try switching it to roaming then sending and receiving, it should be much faster. Try sending a text to yourself under roaming, you will notice how instant it is
keepinitgangsta,
Works like a charm in roaming. Thanks for the help. Has anybody heard when sprint might possibly fix this issue?
I had a similar issue a while back. Called sprint tech support - They re-provisioned my account (whatever that means) and that seemed to help the issue, so you may want to give that a shot.
I am having the complete opposite problem while in roaming. I have contacted sprint and got them to reprovision everything. Something happened when the official HTC rom update came out(3.35) it knocked me off the roaming list when I was back up and running. Ever since that day I cannot receive texts in roaming. I can send just fine and I continue to receive messages but they are all repeats of the first message I get when entering roaming. I got the report from verizon (the tower I'm using) and it says 97% success rate on messages sent and received. I'm going to the store to ***** but its 20 miles away and lost the battery back in a drunken stuper the other evening.
I have done hard resets and also flashed and flashed and flashed the rom with different versions and none have changed the issue. I have yet to be able to revert back to any 2.0 versions of the rom like when I got it. It says device cannot be used or something like that. I have the official roms from HTC not cooked.
This all sucks because sprints map says 100% full coverage and EVDO at my address and I just the tower image or one tiny bar and it usually drops. So I am forced to roam all the time at home.

MMS/Picture Messaging Stopped working

Hi, ever since I installed JF1.5 and onwards I seem to have lost the ability to recieve MMS/Picture messages has this happened to anyone else? is there any way round it?
any help is appreciated.
Never happened to me
What ROM are you currently running?? if its 6.0r1 then look in that thread in Android Development for how to get a hold of an mms.apk and push it to your phone etc
ive actaully havae the same problem and tmo said for me at least it was a location based data outage...im only haveing troubles getting mms fro att...
ive actaully havae the same problem and tmo said for me at least it was a location based data outage...im only haveing troubles getting mms fro att...
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I've been having this issue for years. I've given up on T-Mobile in that aspect, it'll never work for them.
Just have them send it to your email address instead.

not receiving calls in force EVDO or 1x mode

hey there just wanted to share my experience for those who might have the same problem. I tried using force EVDO mode (default is hybrid) and could no longer receive calls or text until i called someone. (calling out worked). I also read that someone had the same problem in force 1x mode. Just a heads up since it took me a while to figure out what was wrong. Not sure if others have had this problem and couldnt find it in any searches.
I had the same issue withing the first 30 days of release and actually returned two non Google branded phones. Tech support was unable to figure out why i was not receiving calls and advised me to return them. They tried rebuilding my account, re-provisioning ect. I only figured out what was going on after i was unable to get a call on the third phone immediately after changing the setting to evdo only. that was november 2nd and i have not had any issues since.
still happens on google branded phones. I too did the whole reprovisioning, factory reset, nandroid restores, and finally got a new phone. Tech support does not know about this problem.
i searched this a while back, when i got a "web page unavailable error" in the browser when i was trying to browse the internet during a call.
basically what i found out (google searching) is that our phones send calls and texts over the 1x data network. and the phone is unable to connect to both evdo and 1x at the same time.
that's why every time you send a text it drops down to 1x for a second and when you are in a call you cant use the internet.
some phones can do it but the sprint hero cannot.
i'll try to find the link to the article i was reading, but you can find it by searching google.
EDIT:
http://androidforums.com/sprint/10700-call-surfing-same-time-possible-not.html
here is just one post from another forum.
that's why you have to leave that setting on hybrid, because in order to send calls/texts the phone has to switch networks.
hope this helps
Just to clear something up
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
kylez64 said:
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
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there are differences, i have a htc branded phone and it came with 1.29 firmware. the google branded phones now have the 1.56 firmware, as they do not make the htc branded phones anymore. there are probably more differences also...
kylez64 said:
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
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the question is not if you can send texts and download files at the same time, its if you can receive calls/texts while locked out of the 1x network.
kylez64 said:
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
Click to expand...
Click to collapse
its not really a issue, unless they advertised that you could call be on a call and surf the web (which they do not) or if they advised you to change the setting in question from hybrid to EVDO. (which they do not)
CDMA 3G doesn't currently support receiving text or calls in EVDO.
EVDO is used for data only.
Every time you call or send/recieve a text, it switches to 1X, no matter what.
Hence, why you are able to recieve them when calling voicemail.
GSM phones have this capability, and while technically CDMA can, no CDMA carrier has the ability active(it's a network issue).
Forcing EV is good if you want uninterrupted data, but to recieve any calls or texts you will need to either dial out, or switch to a hybrid/1x mode.
Fact.
just got off the chat with sprint, they said, (after a long pause)
12/29/2009 11:53:58PM ME: "just wondering"
12/29/2009 11:57:09PM Agent (Myquan): "I do apologize but the option to place a call and browse the web at the same time, this is not one of the options provided on the sprint network, I do apologize for this inconvenience."
12/29/2009 11:57:43PM Agent (Myquan): "This option may possibly be available in the near future."
12/29/2009 11:58:13PM ME: "will my hero support this?"
12/29/2009 11:59:32PM Agent (Myquan): "Absolutely! if we receive a software upgrade for htc phones allowing this feature this will be available for your Hero."
12/29/2009 11:59:50PM ME: "sweet"
4G supports it.
Hero isn't a 4G phone.
So unless they decide to expand their 3G to allow it to do this, that's a no.

T-mobile Nexus 6P delayed SMS

Alright so for the past few weeks, I've been having issues sending SMS i'd send the message but the person wouldn't get the message till 20-30 minutes later. I called
T-Mobile multiple times about this issue and they reset some settings on their side but it would be every night starting at 10:30PM est til 2AM est. Whenever Tmo reset settings on their side SMS works. So a few days ago, I went to Tmo to get a new sim card and so did my girlfriend she got a new sim card who she has the
GS7 edge (T-Mobile) but any ways the problem has gotten worse and now im not sure what to-do. Weather a factory reset would fix the issue or changing the messaging app i've been using Google Messenger what else can I possibly do?
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
NickOlsen8390 said:
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
Click to expand...
Click to collapse
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
humpty123 said:
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
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Click to collapse
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
NickOlsen8390 said:
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
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well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
humpty123 said:
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
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Click to collapse
Nope. Still a good test. Since they are different numbers / lines.
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
abccg said:
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
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I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
humpty123 said:
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
Click to expand...
Click to collapse
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
hawkswind1 said:
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
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Click to collapse
okay i've turned on SMS over IMS I'll see how this works for a day or 2 thank you!
Tsuul said:
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
Click to expand...
Click to collapse
I don't have wifi calling on, and now I have issues with calls the phone call breaks up. And I will have to hangup and try and call her back but it goes straight to voicemail til I wait 5 minutes then call again and she said it was the same for her, when she tried to call me back. It would go straight to voicemail after the call breaks up and there is all this feedback.

Help with MMS issues on Verizon network

I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
DietDoubleDew said:
I've had this phone rooted since last fall to keep up with the newest features, security updates and Android versions. No problems there. But lately with every single nougat ROM, I'm experiencing major MMS problems. None of the people I talk to, friends or family members use apps like WhatsApp to send messages or group chat or send pictures. They either have iMessage or use default Android Messengers so I'm stuck using Textra.
Every so often (but this happens multiple times daily) I am not able to send or receive MMS on this phone. I'll watch those sending dots go forever. Only fixes are rebooting the phone or turning off/on the cellular data. I only realize I'm missing out on receiving MMS when Textra displays a pop up saying there's an error. I'll then have to restart the phone to get them to come in. It sucks missing out on group chats like this.
I've posted this problem on all of the ROM threads and either no one responded or they didn't have Verizon. I seriously have no idea what to do. I'm honestly thinking about throwing this son of a ***** away because this isn't worth the headache. But the phone runs and works perfectly otherwise. Please help!
Click to expand...
Click to collapse
I do not have Nougat but I do know that solid texting comes with the proper settings for your APN. Find it in:
/Settings/...More/Mobil Networks/Access Point Names/
The correct choice for Verizon is: VZWINTERNET
If you have the correct APN setting, texting should work fine. What is wrong with Textra? I use it all the time and like it a lot.

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