Sprint Text Message Question... - Mogul, XV6800 General

I have a Mogul running DCD 3.1.2 with sprint as my carrier. Has anyone had any problems with text messages being delayed? Scenario: I'll send out a few text messages to a few friend, and I might not get their messages until 30 minutes later and they will all be at once. This has happened on other roms so I know its not a rom issue, and the friends are on different carriers so I don't think its a carrier specific issue. The only thing I can figure out is its a Windows Mobile issue or sprint issue. Any ideas? If this is a duplicate thread, please just send me a PM to a previous thread and delete this one.

Sprint issue, try switching it to roaming then sending and receiving, it should be much faster. Try sending a text to yourself under roaming, you will notice how instant it is

keepinitgangsta,
Works like a charm in roaming. Thanks for the help. Has anybody heard when sprint might possibly fix this issue?

I had a similar issue a while back. Called sprint tech support - They re-provisioned my account (whatever that means) and that seemed to help the issue, so you may want to give that a shot.

I am having the complete opposite problem while in roaming. I have contacted sprint and got them to reprovision everything. Something happened when the official HTC rom update came out(3.35) it knocked me off the roaming list when I was back up and running. Ever since that day I cannot receive texts in roaming. I can send just fine and I continue to receive messages but they are all repeats of the first message I get when entering roaming. I got the report from verizon (the tower I'm using) and it says 97% success rate on messages sent and received. I'm going to the store to ***** but its 20 miles away and lost the battery back in a drunken stuper the other evening.
I have done hard resets and also flashed and flashed and flashed the rom with different versions and none have changed the issue. I have yet to be able to revert back to any 2.0 versions of the rom like when I got it. It says device cannot be used or something like that. I have the official roms from HTC not cooked.
This all sucks because sprints map says 100% full coverage and EVDO at my address and I just the tower image or one tiny bar and it usually drops. So I am forced to roam all the time at home.

Related

Sprint roaming issues

I had been using Sprints ROM for some time but I got the itch to try a new ROM when I was on duty in Montgomery, AL. Montgomery has excellent EVDO coverage and I never have to roam. I started noticing a problem when I went home to Decatur, AL where Sprints network isn't so great. Every time I was roaming and I would send a text it would immediately fail. I didn't notice the roaming=fail issue for a while but when I noticed it I put my phone on home network only and all is well. Unfortunately at home I roam nearly all the time which means no texts or calls. I would have to leave my phone on home network and basically could only send/recieve texts in certain locations in my home. Well a week went by and I kinda just lived with the issue... I tried to make a phone call roaming and got this message, "Welcome to Verizon Wireless. We're sorry, we are currently unable to authenticate your phone. Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone. Announcement 11 Switch 113-5." Just recently I flashed to DCD's latest rom and have the same issue. I use USB to flash my ROM... I tried dialing #8899 and it gives me an automated menu but it doesn't say Sprint or VZW...
Anyone have a clue on how to fix this?
anyone have any suggestions to point me in the right direction?
I really needed to make a phone call last night but I couldn't cause I didn't have any sprint signal... tried like 10 times on roaming but kept getting the same error..
Got it fixed. Had to spend 2.5 hours on the phone with Sprint. Changed settings on the phone about 50 times... finally they did something on their end. Lady said they had to cancel my account and recreate it to fix it in the system. Oh well.
For completeness, I think the thing you had to do was get an HLR Reload.
http://forum.xda-developers.com/archive/index.php/t-364418.html

not receiving calls in force EVDO or 1x mode

hey there just wanted to share my experience for those who might have the same problem. I tried using force EVDO mode (default is hybrid) and could no longer receive calls or text until i called someone. (calling out worked). I also read that someone had the same problem in force 1x mode. Just a heads up since it took me a while to figure out what was wrong. Not sure if others have had this problem and couldnt find it in any searches.
I had the same issue withing the first 30 days of release and actually returned two non Google branded phones. Tech support was unable to figure out why i was not receiving calls and advised me to return them. They tried rebuilding my account, re-provisioning ect. I only figured out what was going on after i was unable to get a call on the third phone immediately after changing the setting to evdo only. that was november 2nd and i have not had any issues since.
still happens on google branded phones. I too did the whole reprovisioning, factory reset, nandroid restores, and finally got a new phone. Tech support does not know about this problem.
i searched this a while back, when i got a "web page unavailable error" in the browser when i was trying to browse the internet during a call.
basically what i found out (google searching) is that our phones send calls and texts over the 1x data network. and the phone is unable to connect to both evdo and 1x at the same time.
that's why every time you send a text it drops down to 1x for a second and when you are in a call you cant use the internet.
some phones can do it but the sprint hero cannot.
i'll try to find the link to the article i was reading, but you can find it by searching google.
EDIT:
http://androidforums.com/sprint/10700-call-surfing-same-time-possible-not.html
here is just one post from another forum.
that's why you have to leave that setting on hybrid, because in order to send calls/texts the phone has to switch networks.
hope this helps
Just to clear something up
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
kylez64 said:
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
Click to expand...
Click to collapse
there are differences, i have a htc branded phone and it came with 1.29 firmware. the google branded phones now have the 1.56 firmware, as they do not make the htc branded phones anymore. there are probably more differences also...
kylez64 said:
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
Click to expand...
Click to collapse
the question is not if you can send texts and download files at the same time, its if you can receive calls/texts while locked out of the 1x network.
kylez64 said:
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
Click to expand...
Click to collapse
its not really a issue, unless they advertised that you could call be on a call and surf the web (which they do not) or if they advised you to change the setting in question from hybrid to EVDO. (which they do not)
CDMA 3G doesn't currently support receiving text or calls in EVDO.
EVDO is used for data only.
Every time you call or send/recieve a text, it switches to 1X, no matter what.
Hence, why you are able to recieve them when calling voicemail.
GSM phones have this capability, and while technically CDMA can, no CDMA carrier has the ability active(it's a network issue).
Forcing EV is good if you want uninterrupted data, but to recieve any calls or texts you will need to either dial out, or switch to a hybrid/1x mode.
Fact.
just got off the chat with sprint, they said, (after a long pause)
12/29/2009 11:53:58PM ME: "just wondering"
12/29/2009 11:57:09PM Agent (Myquan): "I do apologize but the option to place a call and browse the web at the same time, this is not one of the options provided on the sprint network, I do apologize for this inconvenience."
12/29/2009 11:57:43PM Agent (Myquan): "This option may possibly be available in the near future."
12/29/2009 11:58:13PM ME: "will my hero support this?"
12/29/2009 11:59:32PM Agent (Myquan): "Absolutely! if we receive a software upgrade for htc phones allowing this feature this will be available for your Hero."
12/29/2009 11:59:50PM ME: "sweet"
4G supports it.
Hero isn't a 4G phone.
So unless they decide to expand their 3G to allow it to do this, that's a no.

New MMS problem arising

Since the last two or three updates within CM builds, I cannot receive MMS from my friend on the sprint network, I am on Tmobile.
I simply receive the message with an attachment that cannot be downloaded. every time I click the download button it tries to retrieve the file and fails
I can receive MMS from myself and it hasn't solved the problem
the apns seem like they have had no direct changes, is something to do with my friends phone more likely or is there a cause for this? tomorrow I will try to have someone on tmobile send me an mms to see if results are different.
need some kind of answer!!! preeeezee
recently gathered info leads me to the suggestion that it is 2.3.4 itself causing this issue, as there is a whole new box called "APN Protocol" in our APN edit menu. Haven't ascertained if there is an actual fix besides downgrading to an older build.
I am having this same exact problem. I know you haven't gotten and answer and it's been a while since you posted on this topic but i didn't want to get yelled at to "use the search feature"
no one seems to have the answer. i get mms from my sister (blackberry) and mom on Verizon. (my mom doesn't even have a smart phone) but my girlfriend with her blackberry on sprint wont come through. It shows the "download" button and it fails every time i click on it.
I haven't tried iphone users yet but seems the problem is carrier specific with my phone not playing nice with others.
I am running the latest cm7 nightly build on mytouch 3g slide from t-mobile. And using the stock message app to send and receive.
(please don't tell me to use handcent or anything of the sort, i'd like an answer to THIS problem, not just a work around)
please someone help!??
Did you try changing the User Agent in the messaging app settings and seeing if it helped?
yeah, actually tried them all. I believe thats only for sending mms so the receiving phone thinks its coming form another type of device. as far as receiving mms, no luck man
on 2.3.4 ive narrowed it down to I cannot receive MMS messages from iPhones on att or verizon. Anyone else who sends me one I am able to download.
Going back to rom in my signature
hmmm, interesting cause i can verify i get from Verizon but not Sprint. And we both have t-mobile, as far as i can see
Just wish the problem was more uniform so that it would be easier to narrow down the problem
im having the same problem with SIMPLE Mobile. it seems i can send to myself and recieve from ALL GSM carriers but CDMA carriers IE. sprint, verizon, metro pcs, do not work i can click download button till im blue in the face and they wont download...any ideas??
I fixed it, or rather it fixed itself. I backed up angry birds data (the only data that matters, otherwise my girlfriend yells at me that she has to start all over AGAIN lol) using titanium. I did a full wipe, data, davlik and cache. Then installed (at the time) the latest nightly, cm7 nightly 78. Automagically fixed, at least the people I tested (including my girlfriends, which was the initial problem) restored angry birds data and donezo. Tell me if it works for you.

T-mobile Nexus 6P delayed SMS

Alright so for the past few weeks, I've been having issues sending SMS i'd send the message but the person wouldn't get the message till 20-30 minutes later. I called
T-Mobile multiple times about this issue and they reset some settings on their side but it would be every night starting at 10:30PM est til 2AM est. Whenever Tmo reset settings on their side SMS works. So a few days ago, I went to Tmo to get a new sim card and so did my girlfriend she got a new sim card who she has the
GS7 edge (T-Mobile) but any ways the problem has gotten worse and now im not sure what to-do. Weather a factory reset would fix the issue or changing the messaging app i've been using Google Messenger what else can I possibly do?
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
NickOlsen8390 said:
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
Click to expand...
Click to collapse
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
humpty123 said:
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
Click to expand...
Click to collapse
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
NickOlsen8390 said:
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
Click to expand...
Click to collapse
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
humpty123 said:
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
Click to expand...
Click to collapse
Nope. Still a good test. Since they are different numbers / lines.
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
abccg said:
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
Click to expand...
Click to collapse
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
humpty123 said:
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
Click to expand...
Click to collapse
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
hawkswind1 said:
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
Click to expand...
Click to collapse
okay i've turned on SMS over IMS I'll see how this works for a day or 2 thank you!
Tsuul said:
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
Click to expand...
Click to collapse
I don't have wifi calling on, and now I have issues with calls the phone call breaks up. And I will have to hangup and try and call her back but it goes straight to voicemail til I wait 5 minutes then call again and she said it was the same for her, when she tried to call me back. It would go straight to voicemail after the call breaks up and there is all this feedback.

Phone taking forever to send txts

Is anyone else having issues with their phone sending txt messages. Mainly on AT&T. I send a txt and sometimes (probably about 40% of the time) it takes 30sec-3min to send a txt.
I thought it was my rom (PN6) since I dirty flashed from the first PN6 to the last. So I just recently clean flashed PN7 to see if that solved the problem but im still having the issue.
Anyone else having this issue? And/or do you recommend anything?
Anyone?
Ive tried clearing the app data.
Ive tried clearing the device cache via the storage setting in settings
Ive tried clearing the cache in TWRP
Ive tried toggling the permissions for messenger
Ive tried Hangouts to see if it was app specific.
I got a new SIM card from AT&T
The only thing i havent tried is putting my SIM card in a different phone (because i dont have a spare phone) to see if its phone related or server related.
I'd advise to flash to stock factory images and see if it still happens. If not, it's an issue with Pure Nexus and you can try to get support in the official thread. If it still happens, I'd probably talk to AT&T tech support. They might be working on some towers or something. I don't personally have the issue on Project Fi, but I also don't use Pure Nexus.
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
hawkswind1 said:
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
Click to expand...
Click to collapse
I went into that menu but i didnt see a "turn on SMS over IMS"
That menu looks way different then when it did with 6.0.1 when we used to have to toggle LTE and GSM to get LTE to connect.
Update
I noticed that if i send a txt and its stuck on "sending" if i go tin to the *#*#4636*#*# menu and toggle "Cellular Radio Power" off then on the "stuck" txt send right away.

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