T-mobile Nexus 6P delayed SMS - Nexus 6P Q&A, Help & Troubleshooting

Alright so for the past few weeks, I've been having issues sending SMS i'd send the message but the person wouldn't get the message till 20-30 minutes later. I called
T-Mobile multiple times about this issue and they reset some settings on their side but it would be every night starting at 10:30PM est til 2AM est. Whenever Tmo reset settings on their side SMS works. So a few days ago, I went to Tmo to get a new sim card and so did my girlfriend she got a new sim card who she has the
GS7 edge (T-Mobile) but any ways the problem has gotten worse and now im not sure what to-do. Weather a factory reset would fix the issue or changing the messaging app i've been using Google Messenger what else can I possibly do?

Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.

NickOlsen8390 said:
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
Click to expand...
Click to collapse
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.

humpty123 said:
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
Click to expand...
Click to collapse
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.

NickOlsen8390 said:
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
Click to expand...
Click to collapse
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later

humpty123 said:
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
Click to expand...
Click to collapse
Nope. Still a good test. Since they are different numbers / lines.

That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?

abccg said:
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
Click to expand...
Click to collapse
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....

On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.

humpty123 said:
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
Click to expand...
Click to collapse
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.

hawkswind1 said:
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
Click to expand...
Click to collapse
okay i've turned on SMS over IMS I'll see how this works for a day or 2 thank you!

Tsuul said:
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
Click to expand...
Click to collapse
I don't have wifi calling on, and now I have issues with calls the phone call breaks up. And I will have to hangup and try and call her back but it goes straight to voicemail til I wait 5 minutes then call again and she said it was the same for her, when she tried to call me back. It would go straight to voicemail after the call breaks up and there is all this feedback.

Related

Fixed: Text Messaging and Calls

So I've had the G1 since it came out and have been having no problems with it until this week. When my girlfriend and I txt or call eachother it won't work. I have no problems contacting other people. She also has the G1 and she has the same problem too.
First when I txt and try to send the red pending message thing stays on the txt for a long time and then it gives me an error. I have full signal and have 3g. She has the same problem too.
When I try to call her it goes straight to her voicemail and vise versa.
We also tried using IM but the same problem happens and our conversations always get dropped. This has been really pissing us off because we have been using T-mobile together for 4 years now. WTF!?
Are others of you having the same problem when conversating with other G1 owners?
Thanks
Its a sign telling you that you should break up with your GF.
First thing first have you tried restarting your phone by taking the battery out.(you would be suprised how many people don't do this and 80% of the time it fixes the issue.)
Second if you have a long thread of text with her(over 150) try deleting that.
Third if that doesn't work then do a hard reset on each others phones. You won't loose your contacts, the will show up again once you log back in. Try texting and calling each other on fresh phones. If it works start re installing your apps one at a time and texting each other between each one. It could be an app as well blocking you guys.
Still having issues looks like a call to T-mobile tech support is in your future and possibly a warranty exchange.
dont why is that, but deleting some sms messages would help a lot. try those issues from above poster. good luck & dont give up w/your gf
If it's happening on both phones, it sounds like it might be a network issue? Contact T-Mo.
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
elsucio03 said:
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
Click to expand...
Click to collapse
Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
jashsu said:
Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
Click to expand...
Click to collapse
Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
elsucio03 said:
Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
Click to expand...
Click to collapse
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
jashsu said:
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
Click to expand...
Click to collapse
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
Click to expand...
Click to collapse
Ahh. Still, it definitely seems to be a T-Mobile issue. I would suggest bringing both phones into a T-Mo store and having them take a look at that and maybe your account as well. If any of the sales reps there has a G1, try calling it.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
Click to expand...
Click to collapse
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
Update:
Both of our phones seem to be working fine today. I still don't know what it was though. If it happens again then I'm definitely going to a T-mobile store.
Thanks guys
ranger7424 said:
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
Click to expand...
Click to collapse
offhand, have you reported that to t-mobile? thats the only way things will ever get fixed, if you havn't. Call drop/similar issues are taken seriously by tmobile and they will send a tech to check it out (though you may be unaware). If the tech can recreate your trouble, it will be fixed.
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
elsucio03 said:
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
Click to expand...
Click to collapse
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
Click to expand...
Click to collapse
Good idea, My SIM card was about 5 years old.
We have problem here and there but it's just service issues.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
Click to expand...
Click to collapse
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
phatman81 said:
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
Click to expand...
Click to collapse
Oh! Didn't know that. I had T-Mo years ago, but have been with AT&T for the past two years due to a promotional pricing.

[Moto G4 with Amazon ads] Always losses carrier network after 24 hours

Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Zadornov said:
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Click to expand...
Click to collapse
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Caltinpla said:
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Click to expand...
Click to collapse
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
Try my APN settings to see if it helps, but locations very important
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
I also have the cellular data always active checked off
Caltinpla said:
Try my APN settings to see if it helps, but locations very important
Click to expand...
Click to collapse
Thank you, but I just use the t-mobile network. In fact, my carrier is called campusSIMs and it is a MVNO that uses t-mobile network. So, my APN configs are a bit different from yours.
However, I didn't know about this mobile data thing. I didn't touch the developer options. Maybe, it can be a good idea.
Thank you!
It won't be your APN settings since that controls your data settings. If the sim is ok then it could be your phone.
Sent from my SM-T530NU using XDA-Developers mobile app
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
That could possible be the APN settings. Although usually it's the opposite, they don't work at first then they update from the network later on. Most times the APN settings will set themselves but on the odd occasion they need to manually edited. I don't use T-Mobile but the APN settings are easy enough to find.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
Sounds like you need to manually enter the APN settings. What you describe is exactly what happens when it hasn't loaded an APN.
I'm "kinda" having an issue here. It's a little different though; the phone works ok for a while (for me about 3 hours, usually), and then I still get an LTE indicator, but have no network connection (get errors in apps/"No internet" page in chrome).
Other times, I lose LTE and get locked in 3g (H indicator), and can only get LTE back by going to Settings/More/Cellular Networks/ and toggle preferred network mode to 2g or 3g, let it connect (H or E), then toggle back to LTE.
Motorola responded to a bad Amazon review requesting I post asking for help on their forums.
Relevant link:
https://forums.lenovo.com/t5/Moto-G...ction-with-LTE-and-strong-signal/td-p/3377242
I'm active over on their forums also and it's good to post over there in case you ever want to do a soak test. They look at your posts there when they ask for soak testers. As for your problem, I've seen it shift back and forth if you are in an area between towers and one isn't sending out LTE. If it were that I wouldn't think you'd get it back so easily. There's an app, don't remember the name, that will show the towers and signal relative to your location, If might be interesting to look at that.
Having the same issue with radio. Just replied to your post, Kalash.
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Zadornov said:
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Click to expand...
Click to collapse
That's not true on all mvnos' apparently. My wife's phone is on Consumer Cellular, an AT&T mvno and it's never done that. We've been in a no service area several times and it's always connected immediately when getting service back.

Phone taking forever to send txts

Is anyone else having issues with their phone sending txt messages. Mainly on AT&T. I send a txt and sometimes (probably about 40% of the time) it takes 30sec-3min to send a txt.
I thought it was my rom (PN6) since I dirty flashed from the first PN6 to the last. So I just recently clean flashed PN7 to see if that solved the problem but im still having the issue.
Anyone else having this issue? And/or do you recommend anything?
Anyone?
Ive tried clearing the app data.
Ive tried clearing the device cache via the storage setting in settings
Ive tried clearing the cache in TWRP
Ive tried toggling the permissions for messenger
Ive tried Hangouts to see if it was app specific.
I got a new SIM card from AT&T
The only thing i havent tried is putting my SIM card in a different phone (because i dont have a spare phone) to see if its phone related or server related.
I'd advise to flash to stock factory images and see if it still happens. If not, it's an issue with Pure Nexus and you can try to get support in the official thread. If it still happens, I'd probably talk to AT&T tech support. They might be working on some towers or something. I don't personally have the issue on Project Fi, but I also don't use Pure Nexus.
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
hawkswind1 said:
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
Click to expand...
Click to collapse
I went into that menu but i didnt see a "turn on SMS over IMS"
That menu looks way different then when it did with 6.0.1 when we used to have to toggle LTE and GSM to get LTE to connect.
Update
I noticed that if i send a txt and its stuck on "sending" if i go tin to the *#*#4636*#*# menu and toggle "Cellular Radio Power" off then on the "stuck" txt send right away.

Unable to receive text messages

I've searched and can't seem to find a solution to this issue. I dropped and broke the screen on my Oneplus One, and found a used Oneplus 5 online for $250. Everything works fine, can make/receive calls, internet works fine on wifi and over cellular data, but I can't receive text messages. I've sent them myself from my PC using google voice, and having people send them to me from their various phones. Since the sim on the Oneplus One was a different size, I had to go to my carrier (Cricket) who sold me a new sim that they activated to my account. I've never had an iPhone, so I've never used any sim in any iPhone (I've seen this can cause problems). I have checked all APN settings, as well as the service message number in the messages app. I've tried the Textra 3rd party app, same thing. I've factory reset (which I did before the initial setup as well, as I wanted a fresh setup on this phone), both times deleting all data. With my service provider, it actually sets up 3 APNs (Internet, ATT and Cricket) and I've tried manually using all 3, and none do anything different. How can this be possible that I can do everything EXCEPT receive text messages??
So, I was searching for oneplus 5 issues, but I possibly should have been searching for Cricket issues. I'm at work now and so I can't call, but I may have to contact Cricket customer service and have them refresh my SIM based on this reddit post:
https://www.reddit.com/r/CricketWireless/comments/9bd3on/phone_not_receiving_text_messages/
So, hopefully that'll work for my phone
That's reprovisioning. It might work. Where is the new one plus from?
godkingofcanada said:
That's reprovisioning. It might work. Where is the new one plus from?
Click to expand...
Click to collapse
I got it from an individual online. He's been an avid oneplus upgrader, as soon as the next one comes out he has to get it. So, he got the 6T, I get to buy his 5 lol. I don't believe there can be physical damage with the phone that would only have the problem of not receiving SMS. It has to be a provisioning or software issue somewhere. If I can't get it fixed through provisioning, I'll flash a different rom to it. I loved being able to do that with the 1+1, and hopefully I can have a similar experience with the 1+5 if I need to do it.
briannam said:
I got it from an individual online. He's been an avid oneplus upgrader, as soon as the next one comes out he has to get it. So, he got the 6T, I get to buy his 5 lol. I don't believe there can be physical damage with the phone that would only have the problem of not receiving SMS. It has to be a provisioning or software issue somewhere. If I can't get it fixed through provisioning, I'll flash a different rom to it. I loved being able to do that with the 1+1, and hopefully I can have a similar experience with the 1+5 if I need to do it.
Click to expand...
Click to collapse
It's similar. Get TWRP then do whatever. However be warned. You need a PC and to use fastbook to flash TWRP. Once in twrp flash magisk or SU. The TWRP.img gets replaced if stock notices it's not right. Flashing root stops this.
---------- Post added at 04:32 PM ---------- Previous post was at 04:30 PM ----------
briannam said:
I got it from an individual online. He's been an avid oneplus upgrader, as soon as the next one comes out he has to get it. So, he got the 6T, I get to buy his 5 lol. I don't believe there can be physical damage with the phone that would only have the problem of not receiving SMS. It has to be a provisioning or software issue somewhere. If I can't get it fixed through provisioning, I'll flash a different rom to it. I loved being able to do that with the 1+1, and hopefully I can have a similar experience with the 1+5 if I need to do it.
Click to expand...
Click to collapse
Messages/settings / advanced. Verify SMSC and the number there with carrier.
It was the sim. Called my provider when they opened this morning and asked them to refresh my sim. Left my phone off for a couple minutes, texts came flooding in. Tested with Google voice, send and receive works. Wasn't the phone after all
briannam said:
It was the sim. Called my provider when they opened this morning and asked them to refresh my sim. Left my phone off for a couple minutes, texts came flooding in. Tested with Google voice, send and receive works. Wasn't the phone after all
Click to expand...
Click to collapse
I bet you the phone had the old sim ssms#
godkingofcanada said:
I bet you the phone had the old sim ssms#
Click to expand...
Click to collapse
In theory it shouldn't have. First thing I did was a factory reset. Then I wasn't sure so I did a factory reset and made sure to include all settings. Then after that I did a reset of the network settings. I did confirm all the APN settings as well as the smsc # were correct for my carrier. I don't know exactly what it was, but I'm glad it wasn't this phone I got second hand and had my nightmares about getting duped come true lol
briannam said:
In theory it shouldn't have. First thing I did was a factory reset. Then I wasn't sure so I did a factory reset and made sure to include all settings. Then after that I did a reset of the network settings. I did confirm all the APN settings as well as the smsc # were correct for my carrier. I don't know exactly what it was, but I'm glad it wasn't this phone I got second hand and had my nightmares about getting duped come true lol
Click to expand...
Click to collapse
Just happened to me. Bought a pixel xl and the IMEI provided was fake. Phone blacklisted. I ended up buying this a couple days later. Perhaps it's for the best, this phone is great
I'm enjoying it so far. Definitely better than the OnePlus One I killed. Not the 8 GB memory and 128 storage I was hoping for. But, it'll do

OP 8 Pro Unlocked - No Incoming SMS - Verizon Wireless

Hello,
I know this has been touched on before but I have not seen anything recent about it and I just got this phone today and I have no incoming SMS. I have everything that uses data working fine (email, etc), and outgoing SMS, and incoming and outgoing calls are fine, but I am not getting ANY INCOMING SMS.
Used the SIM from the Google Pixel 2 XL that I had before this phone, went to the Verizon store, they put the OP 8 on my account with the correct IMEI from SIM slot 1 and it was able to pull my number over and everything else was working including 4g, but incoming SMS was/is not working.
Does anybody know why this is still going on, and how to fix it. Do I need to get a new SIM from a VZW corporate store? Do I need to tell them anything special like CDMA-less provisioning, and if so, do I tell the store employee that, or do I have to call tech support?
Also just so you know I also tried another sim from another phone number on my account and it also does not receive incoming SMS, everything else works fine on that sim and number also.
Thanks guys, really don't want to have to take this phone back!
I had the exact same problem with my one+ pro on Verizon as well. I ended up going back to a corporate store and they just gave me a new sim card with a 5g logo on it and all seems to be well again. I can finally receive text messages again.
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Hey everybody, just wanted to let you know that I got it figured out by calling support and getting someone who knew what CDMAless was and they provisioned that and it works now. Although what is weird is that it only works with googles messaging app, not the default app.
This should be stickied
LiquidHonesty said:
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Click to expand...
Click to collapse
I spent at least an hour on the phone with two levels of Verizon support trying to resolve the problem of not receiving texts. Verizon supports has to add the "CDMA-less" tag to your account and device. After this is done, the phone and texts work flawlessly.
---------- Post added at 02:08 PM ---------- Previous post was at 02:05 PM ----------
wdarea51 said:
Hey everybody, just wanted to let you know that I got it figured out by calling support and getting someone who knew what CDMAless was and they provisioned that and it works now. Although what is weird is that it only works with googles messaging app, not the default app.
Click to expand...
Click to collapse
it works for the default messaging app as of yesterday
I just went through all of this with Verizon. Because of the pandemic getting through to customer support is quite difficult. The only way I can get through was with Facebook messenger, and the link that they sent so I could verify my account was broken. Finally they called me and it took a whole 10 seconds to fix this. Too bad it took 2 days to get ahold of somebody so I can get it fixed..........
Sent from my IN2025 using Tapatalk
Lmao. Now go enjoy that badboy
FernBch said:
I just went through all of this with Verizon. Because of the pandemic getting through to customer support is quite difficult. The only way I can get through was with Facebook messenger, and the link that they sent so I could verify my account was broken. Finally they called me and it took a whole 10 seconds to fix this. Too bad it took 2 days to get ahold of somebody so I can get it fixed..........
Sent from my IN2025 using Tapatalk
Click to expand...
Click to collapse
bkrickles said:
Lmao. Now go enjoy that badboy
Click to expand...
Click to collapse
I am. Lol
Updated to 10.5.13, just waiting for the kernels to catch up. [emoji16]
Sent from my IN2025 using Tapatalk
LiquidHonesty said:
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Click to expand...
Click to collapse
I just tried this, and the person claimed they had added it, but it definitely did NOT work, at least not while I had the 4G SIM installed. However, my OnePlus 8 5G UW had come with a new Verizon 5G SIM in the box, so we had them activate that new 5G SIM, at which point yes, everything started working. So Verizon really wants you to switch to a 5G SIM.
brillb said:
I just tried this, and the person claimed they had added it, but it definitely did NOT work, at least not while I had the 4G SIM installed. However, my OnePlus 8 5G UW had come with a new Verizon 5G SIM in the box, so we had them activate that new 5G SIM, at which point yes, everything started working. So Verizon really wants you to switch to a 5G SIM.
Click to expand...
Click to collapse
Big red must have changed tactics. I had this problem last September I think it was, it took a couple of phone calls to Verizon but they added CDMA less to my account and then they said they had to send some data to my phone or reactivated or something like that, but anyway I have not had this problem since then.

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