Database Users

Activesync: Unknown device

Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?

vid200 said:
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
Click to expand...
Click to collapse
If you are using Windows 7 Business, I would guess you mean you are using Windows Mobile Device Center, yes? In Windows Device Manager are you set up to automatically download drivers? Are you getting any errors in the Sync Center? There is a lot of information you have to supply before anyone can troubleshoot the problem you are having.
There are a lot of steps you can take, most of which you can find by doing a search of XDA. If that fails, then come back with a more detailed explanation of what you have done, and people will try to help troubleshoot for you.

Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.

vid200 said:
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
Click to expand...
Click to collapse
In Device Manager you can click on Portable Devices and see if you see your HD2 there, if you do, then right click on it. You can find options to manually install drivers. If that does not work, in the Mobile Device Center you can configure how the center is supposed to connect to your HD2. Have you tried that yet? Also, make sure you are not using a USB hub for connections. You can try changing USB ports to try to reinstall drivers.

I am trying hard, this is the error I get:
P.S.: in activesync all options are on, so no problems there, but I have tried all of them.

In that case, try uninstalling the device in Device Manager, and starting over again. It does seem to be a driver problem. Another trick you can try is on the HD2, under Settings, USB to PC, try unticking Enable advanced network functionality, and then try to reinstall the drivers.
Another thing you can try is deleting the partnership in Windows Mobile Device Center and creating a new partnership.

Is there a wa I could find the driver somewhere and install it myself?

Not beeing able to find the right one...

vid200 said:
Not beeing able to find the right one...
Click to expand...
Click to collapse
In the Leo ROM forum the thread on MTTY has some Windows 7 drivers you can download I believe, but that will take awhile.
Are you using Win7 32 or 64 bit?

win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....

vid200 said:
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
Click to expand...
Click to collapse
If you are familiar with computers, you can try this with Win7 drivers you download for HD2.
You did try uninstalling your device in Device Manager, and trying another USB port to install it on? It seems really odd that Win7 is not finding the right drivers for you, and that persists even after you uninstall and reinstall the device.

No luck so far, any more ideas?

Update:
I tried the same thing on another laptop, same specs, same win7 business, worked like a charm.
So must be this win7 problem I think. Any ideas what to do? I can't remove mobile device center, so I could try and reinstall it. The icons stay in my control panel.

Anybody?
I just can't imagine this is only happening to me.

vid200 said:
Anybody?
I just can't imagine this is only happening to me.
Click to expand...
Click to collapse
Did you have any luck yet in solving the problem?

Nope my dear helper,
I found out this is windows7 problem. I still get the first error can't install device driver, because the device is not installed on the computer.
Something must be wrong, but I was getting a head, network driver installed fine, windows mobile device program runs fine, I made a clean install with register delete etc...
I just can' seem to find this to work.

i had some problem the first time i plugged my HD2 on win7 64 ultim.
nothing happened, no activesync, no nothing...
i opened sync center, nothing...
windows updates found me windows mobile device center with upgrade devices, the thing installed but all still worked bad, impossible to activesync, no driver for my HD2, and i know nothing about phones and windows, it's my first windows mobile.
so after hours of fighting, i decided to DL the app windows mobile device center on microsoft download website, then i installed the thing and oh miracle, my HD2 was detected, the app Win M D Center was asking me now with the pic of my hd2 in the prog to chose between settings as the first thing installed by windows update always froze at win mob device center splash screen...
i resume here but it took me the all afternoon to finally resolve this problem.
something went wrong with windows update install and to reinstall the all app was the easy way to fix the activesync problem.

If you did already re-download Windows Mobile Device Center and that did not work on the one recalcitrant computer, maybe you might need to update your BIOS or download the latest drivers for you motherboard. Sometimes problems can crop up if the computer does not have the most updated BIOS and motherboard drivers. How old is the computer you are using?

Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.

vid200 said:
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
Click to expand...
Click to collapse
Well, glad you finally solved your problem, and that this time the blame was not just placed on HTC or the Leo. Sad though that you had to go through so much to get the darn thing to work. I just installed a new operating system for my neighbor, and there is still more work to do on it. Not a fun thing to do.

Android USB Tethering Problem

An odd one....
I have one of the HD2 Android releases on my phone, and it's working fine EXCEPT....
USB tethering does not work.
Now here's the odd part.
1. I have two machines. Both running Win7/x64.
2. One loads the RNDIS driver and works fine. The other can't find the driver on Windows Update.
I have no clue what's going on, but the USB signature is VID_0bb4&PID_0FFe, which is valid for the HTC Sapphire.
And, like I said, the other machine -also running Win7 - finds it just fine.
Any ideas?

Answering my own question...
If you run into this, put this somewhere on your disk and point "Update Driver" at it.
It'll work.
Now why this was on the disk of ONE machine (which worked) and NOT the other (which did not), and why Windows Update wouldn't find it either (!!!) is unknown.
All I know is that this is the file that Windows 7 wanted, and didn't have on one of the computers - but did have on the other.

i'm running Windows 7 x64 and when i start usb tethering from android on HD2 there is Android Device driver missing in Device Manager, I've read that Windows 7 already have Remote NDIS support so no need for seperate driver download if you have Windows Mobile Device Center but it ain't working, the same problem as you had.
Luckely, your solution and this separate driver works, Windows 7 complains about unsigned driver but who cares, USB tethering is working
Thanks!

didn't work...
i attempted installing the driver OEM106.inf, but received an error once it was loaded on my pc:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
i was having similar problems as Genesis trying to tether my Android phone via USB to my pc and receiving a Remote NDIS driver problem (same as above). I successfully tethered my phone to my PC once (and only once), but after I woke the computer from sleep mode, my pc began giving me errors on the "Remote NDIS based Internet Sharing Device" stating that windows cannot load the drivers ("rndismpx.sys" & "usb8023x.sys"). I haven't been able to tether via USB since then.
Windows Update states the driver is up to date, and when I tried Genesis3's driver fix, it only gave me the same error.
Any ideas?
Running win7/x64 on a toshiba i3, and a HTC nexus 1 running android 2.2.2

The files referenced have somehow been damaged or destroyed. Find them from another machine and put them back, and the OEM file I posted will work.
Those two files have to be on your machine - the OEM file is the pointer to them, but the base-level drivers have to exist.

you may need the latest version of htc sync
i did all my flashing on an xp computer and when i got win7 i just could not get any drivers to work. i downloaded the latest version of htc sync and all the drivers loaded just fine. time to flash this thing again ive had the same rom for two weeks

This is what I was looking for, and it worked for me, thanks!

PISSA! Tried for a while to get usb tethering to work and this did it! Took a minute for windows to sort things out after the driver update but its working! THANK YOU!
DL DesireZ V3.4 final HD2 TMOUS

Hey guys..
This thread popped up first on google and im quite a noob so pls tell me how you include this driver in windows(win7 x64)

Genesis3 said:
Answering my own question...
If you run into this, put this somewhere on your disk and point "Update Driver" at it.
It'll work.
Now why this was on the disk of ONE machine (which worked) and NOT the other (which did not), and why Windows Update wouldn't find it either (!!!) is unknown.
All I know is that this is the file that Windows 7 wanted, and didn't have on one of the computers - but did have on the other.
Click to expand...
Click to collapse
Worked like a charm, thanks! I just had to update driver with provided file and it started working. Thank you very much again! Bump may not be a bad idea, maybe few more users will solve their problems with this. HD2 isn't a native Android device, so it wasn't that strange that it didn't worked out-of-the-box even with Win7 RDNIS (or sth like that) native support.

raven_raven said:
Worked like a charm, thanks! I just had to update driver with provided file and it started working. Thank you very much again! Bump may not be a bad idea, maybe few more users will solve their problems with this. HD2 isn't a native Android device, so it wasn't that strange that it didn't worked out-of-the-box even with Win7 RDNIS (or sth like that) native support.
Click to expand...
Click to collapse
After I have Device Manager opened, what do I do next?

Genesis3 said:
Answering my own question...
If you run into this, put this somewhere on your disk and point "Update Driver" at it.
It'll work.
Now why this was on the disk of ONE machine (which worked) and NOT the other (which did not), and why Windows Update wouldn't find it either (!!!) is unknown.
All I know is that this is the file that Windows 7 wanted, and didn't have on one of the computers - but did have on the other.
Click to expand...
Click to collapse
thaaaaaaaaanks.
I have been trying many drivers and tools. This one worked like a charm

I lOVE YOU!
Thanks so much man. you saved me from reverting back to windows mobile, i had about given up on usb teathering with android but you saved me. Im very greatfull.

Not a problem!

still not working
Genesis3 said:
Answering my own question...
If you run into this, put this somewhere on your disk and point "Update Driver" at it.
It'll work.
Now why this was on the disk of ONE machine (which worked) and NOT the other (which did not), and why Windows Update wouldn't find it either (!!!) is unknown.
All I know is that this is the file that Windows 7 wanted, and didn't have on one of the computers - but did have on the other.
Click to expand...
Click to collapse
I tried this and others ( htc sync, intel android drvrs,) but no success. Any clue what's missing?
i have windows xp, sp3....android 2.3.7 htc wildfire.

oem.inf
Genesis3 said:
Answering my own question...
If you run into this, put this somewhere on your disk and point "Update Driver" at it.
It'll work.
Now why this was on the disk of ONE machine (which worked) and NOT the other (which did not), and why Windows Update wouldn't find it either (!!!) is unknown.
All I know is that this is the file that Windows 7 wanted, and didn't have on one of the computers - but did have on the other.
Click to expand...
Click to collapse
I would like to share my solution. I modified the oem.inf file in the oem.zip(above) ,by changing the manufacturer name and device id as given in the PC 's device manager(unknown device).
It should work for xp,seven,vista.

[Q] MTP USB Driver Failure - USB PC Mode

I keep encountering a problem when I try to connect using PC MODE. The driver never installs any which way that I try. Reinstalling drivers restarting computers... blah blah blah. I have tried different roms and they all have the same problem. It seems that only the stock rom works with the existing drivers. Does anyone else have this issue??? Any Help???

I recommend looking around for the drivers. They can be found all over the forums and the internet. I'll see if I can locate them and post a link.
Sent from my DROIDX using XDA App

If there are different drivers than the original ones I would appreciate the link. Thank you in advance.
zillahakzor said:
I recommend looking around for the drivers. They can be found all over the forums and the internet. I'll see if I can locate them and post a link.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse

this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode

Tried that already and I still have the same issue. Come on.. I can't be the only one out there with this problem. Also why should this be in "general" when it pertains to running custom roms. It's not like I am asking about how something works.
I think this is a legitimate issue with running custom roms i which i am surprised no one has addressed. Its not like I have not searched the forums. So if this problem is resolved then show me the sticky please!!
Funnyface19 said:
this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode
Click to expand...
Click to collapse

Takiyon said:
Tried that already and I still have the same issue. Come on.. I can't be the only one out there with this problem. Also why should this be in "general" when it pertains to running custom roms. It's not like I am asking about how something works.
I think this is a legitimate issue with running custom roms i which i am surprised no one has addressed. Its not like I have not searched the forums. So if this problem is resolved then show me the sticky please!!
Click to expand...
Click to collapse
General because i just hooked mine up perfectly on windows using pc mode running liberty 1.5 therefore it isnt the ROM's fault making ANDROID development the wrong forum choice
try here
and read this and the following comments
also restart your computer and keep pressing F8 until a menu comes up press arrow down and click the one about not requiring signatures for drivers

Funnyface19 said:
this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode
Click to expand...
Click to collapse
Agreed and done.

Thanks for the help guys. I'm not trying to be a ****. I will give it one more shot. At this point I don't know what to do. I have been pulling my hair out. I wanna use the liberty 1.5 rom but without the ability to dock my phone in PC mode it will be of no use.

Takiyon said:
I keep encountering a problem when I try to connect using PC MODE. The driver never installs any which way that I try. Reinstalling drivers restarting computers... blah blah blah. I have tried different roms and they all have the same problem. It seems that only the stock rom works with the existing drivers. Does anyone else have this issue??? Any Help???
Click to expand...
Click to collapse
http://www.verizon-phones.org/verizon-motorola-droid-x-usb-drivers-pc-charging-drivers-download.html

well i turned off debugging. and nothing turned it on and nothing. Tried the drivers from that link that you guys posted and same thing. Could it be that I am using Windows 7? It's a clean install of Liberty 1.5 and I uninstalled the newer 4.8 drivers and installed the 4.6 drivers from the link. Restarted and still nothing. What am I doing wrong? if I restore my ROM back to the original stock everything works fine and I can sync with windows media and all that. The other way is a nogo. Help?
kdkinc said:
http://www.verizon-phones.org/verizon-motorola-droid-x-usb-drivers-pc-charging-drivers-download.html
Click to expand...
Click to collapse

The information below is what comes out of the event viewer. Maybe it is just a windows error. But after uninstalling and reinstalling the drivers why would it not work? Do I need to start deleting crap? I will try to install on another PC see if I have the same issue.
Edit--- Just tried it on another pc with a Fresh install if windows 7 x64. Installed drivers and same issue as below. What is so special about the stock ROM that allows the driver to function. is there an apk that the custom roms are missing? something must communicate with this driver and allow it to initialize. HELP!??
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 2/10/2011 4:14:44 AM
Event ID: 10111
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: TRAVELDESK
Description:
The device MTP USB Device (location MB810) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10111</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2011-02-10T09:14:44.126129800Z" />
<EventRecordID>14712</EventRecordID>
<Correlation />
<Execution ProcessID="1028" ThreadID="1456" />
<Channel>System</Channel>
<Computer>TRAVELDESK</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UmdfDeviceOffline lifetime="{3DA815A7-8803-4B06-936F-03E4D74D1746}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<DeviceInfo>
<FriendlyName>MTP USB Device</FriendlyName>
<Location>MB810</Location>
<InstanceId>USB\VID_22B8&PID_41D8&MI_03\6&321BCAFE&4&0003</InstanceId>
</DeviceInfo>
<RestartCount>5</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>

im not exactly sure whats wrong with just usb mode? you can move files on and off it fine and if anything is wrong it is probably some drive/code that is written in with blur/bloat that is removed, idk if it is just saying, maybe you can revert to stock delete moto drivers hook ur phone back up let it install and then root and maybe itll work then

I think you are on the right track. Considering that when I restore the stock rom from backup everything works fine. Drivers install and I can sync my music. Perhaps there is a part of blur that we can put back to fix this issue. I will experiment by taking the blur apks and installing one by one see how far I get. If anyone any better ideas please let me know.
Sent from my DROIDX using Tapatalk

Possible Solution - Help Needed
I think I may have stumbled onto something. While running the stock OS I disabled the StorageMonitorService.apk by renaming it and rebooting. Afterwards I get the same results. I think this apk controls/talks to the MTP Drivers. How do I get this apk from the stock rom to install on the liberty rom. How do I make sure it runs on startup. If this works I think we will be able to put it into all of the AOSP roms. I know it is one of the blur apps but for the extra functionality hardware wise I think it would be worth it. Has anyone even thought about doing this? If not then why?

Also another work around is to use Linux cuz it doesn't need any special drivers lol
Sent from my DROIDX using XDA App

I wish I could. Hard to break away from windoze. got too much invested in it.
Sent from my DROIDX using Tapatalk

I suspect you have the same problem as I do...there doesn't appear to be a 64 bit diag mode driver for the Droid X. If u try this on 32 bit Windows it will likely work.
Sent from my EVO on Cricket using XDA App

I'm so confused here, what seems to be the issue again? LoL. OP- you want to hook up PC mode from your phone but your computer seems to not want to. At least that's what I have gathered from all the posts and no one has suggested the Moto drivers lol
Motorola Drivers; every computer needs them for their Droid X to communicate properly with their PC. I use Moto Connect and why? Because any Motoroa device you hook will be auto-updated once the program is opened up and it also keeps all the drivers up to date.
Download Motorola 4.9.0 Driver with MotoConnect, download it, run the middle option on the bottom left hand corner and you should be all done. Your phone should now sync with your PC. I have used this with 32 and 64 bit Windows 7 computers. All older Windows based OSs' should work fine.
If that does not work, without reflashing the maderstock .340 and starting with a clean slate, the problem might be easy or hard to diagnose both pc and phone side.

Same here!!!!
I'm definitely encountering the same issues. I have installed the latest Motorola 4.9.0 drivers and even doing cleans and reinstalls to no avail.
What's even more odd is that I had recently replaced my phone because of rebooting issues. When I first got it and ran stock... no problems, it would install MTP just fine on both my desktop and laptop both running Win7x64. Once I restored a nandroid to my customized Liberty v1.0... it goes sour.
I even recently reformatted my desktop on a fresh install of Win7x64 and the problem occurs right away after installing the 4.9.0 drivers.
I'm pretty sure that it has something to do with the version being .340 since it only appeared after that. And possibly with ROMs that are based on .340.
I'm going to try Liberty v1.5 to see if it fixes it.

Ok I have found out that there is something in the blur stuff that is part of the stock rom that needs to be running otherwise the drivers on the pc side will not initialize. I have tried liberty 1.5 and it does not work however apex rom seems to have it working. I guess apex may solve me problem. Also for those that keep suggesting that the drivers are the issue. I appreciate it but that is not the issue when using custom roms. The issue is the blur software on the phone. It seems that you need some parts of it to make sure the phone hardware works 100%
If you want to test for yourself take the stock rom and disable blurstoragemanager.apk I think its called the motorola storage manager.
Sent from my DROIDX using Tapatalk

[Q] Error 43 mytouch 4g

Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator

I would like to help you out but need to what rom is on your device and what exactly your trying to do on windows
Sent from my HTC Glacier using XDA Premium App

It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...

sky2k-y2k said:
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
Click to expand...
Click to collapse
For a Hard Drive
1lug your phone into the computer
2:On your phone, drag the top slider bar down to the bottom
3:There should be a notification that says charge only. Click on that and select Disk Drive, Mount as disk drive. Click that
Try that and let us know what happens.
Edit: If you are trying to use ADB you want to be on charge only and have USB debugging on . To get to debugging
Menu-settings-applications-development-USB debugging

yeah that was one of the first things I tried(i actually have that as default)... The problem is that my computer thinks its an unknown device when plugged in and I can't point it to the correct driver...

USB Debugging is enabled, correct?
Seems strange... have you even tried installing the driver on another computer?

I've tried debugging on and off...
And yes I've tried a different computer that was one of the second things I tried
Sent from my HTC Glacier using XDA App

sky2k-y2k said:
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
Click to expand...
Click to collapse
sounds like a driver issue... i am not a 100% but thats what i sounds like.. download and install this program.. it uses the correct drivers.. just make sure u select "HTC" when prompted.. http://junefabrics.com/android/download.php goodluck report back

i tried that already and after trying again (just now) it failed again... i wish this was a simple driver issue...

I might be totally off but try changing your sd card and see whether your computer accepts it.
Also when installing drivers make sure your device is not connected to the computer.

Or try different USB port, or a factory reset.
Sent from my HTC Glacier using XDA Premium App

nope... different sd card/different usb port/factory reset didn't do it...

sky2k, I had some driver issues with my mt4g too.
Try this:
Download USBDeview - http://www.nirsoft.net/utils/usb_devices_view.html
Download the drivers for your phone from HTC - http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
Run USBDeview AS ADMINISTRATOR. List all drivers in alphabetical order. Remove any and all associated with your mytouch 4g.
Reinstall drivers via HTC Sync software. Please let me know how this works for you.
Try to connect the phone with both the SD and SIM cards removed.

well guys im still having issues connecting via USB... but...
I found something to let me connect to ADB via WIFI so using it I got everything pushed and I am now S-off... so I am extremely pleased... that said i would "like" to be able to plug in and mount the sdcard/run adb but if I cant i can deal with my work arounds...

Help MTP driver install fails

I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?

bird333 said:
I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?
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If you installed the drivers and restarted your computer, just open Odin and plug phone in while on (NOT DOWNLOAD MODE/ JUST HAVE ODIN OPEN) let computer recognize your phone(Install drivers) then shut down Odin and you should be ready to go

Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.

bird333 said:
Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.
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Click to collapse
I had the same problem as you. Guess what fixed it? Using a different usb port on the same machine. Weird, I know, but it worked for me though I have no idea why that would make a difference
Sent from my SPH-L710 using xda app-developers app

Been there done that it didn't work. I did a factory reset and it worked on this XP pc I am using at work. I'll try it on Win 7 when I get home. I didn't let google download all my apps this time to try to keep the phone clean. Before I had Launcher Pro (didn't use it though) and ADWLauncher Ex (I did use this one) both of which are home screen launchers. I don't know if something with ADWLauncher messed something up with the USB debug or what. This XP machine was behaving like USB debug wasn't checked when it was. About every 60 seconds it would detect the MTP device but I never could actually browse the phone.

I had the same problem. I switched cables and uninstallEd/ reinstalled the drivers. One of those fixed it for me
Sent from my SAMSUNG-SGH-I747 using xda app-developers app