[Q] MTP USB Driver Failure - USB PC Mode - Droid X General

I keep encountering a problem when I try to connect using PC MODE. The driver never installs any which way that I try. Reinstalling drivers restarting computers... blah blah blah. I have tried different roms and they all have the same problem. It seems that only the stock rom works with the existing drivers. Does anyone else have this issue??? Any Help???

I recommend looking around for the drivers. They can be found all over the forums and the internet. I'll see if I can locate them and post a link.
Sent from my DROIDX using XDA App

If there are different drivers than the original ones I would appreciate the link. Thank you in advance.
zillahakzor said:
I recommend looking around for the drivers. They can be found all over the forums and the internet. I'll see if I can locate them and post a link.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse

this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode

Tried that already and I still have the same issue. Come on.. I can't be the only one out there with this problem. Also why should this be in "general" when it pertains to running custom roms. It's not like I am asking about how something works.
I think this is a legitimate issue with running custom roms i which i am surprised no one has addressed. Its not like I have not searched the forums. So if this problem is resolved then show me the sticky please!!
Funnyface19 said:
this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode
Click to expand...
Click to collapse

Takiyon said:
Tried that already and I still have the same issue. Come on.. I can't be the only one out there with this problem. Also why should this be in "general" when it pertains to running custom roms. It's not like I am asking about how something works.
I think this is a legitimate issue with running custom roms i which i am surprised no one has addressed. Its not like I have not searched the forums. So if this problem is resolved then show me the sticky please!!
Click to expand...
Click to collapse
General because i just hooked mine up perfectly on windows using pc mode running liberty 1.5 therefore it isnt the ROM's fault making ANDROID development the wrong forum choice
try here
and read this and the following comments
also restart your computer and keep pressing F8 until a menu comes up press arrow down and click the one about not requiring signatures for drivers

Funnyface19 said:
this needs to be in general
btw: try taking of usb debugging before connecting it in pc mode
Click to expand...
Click to collapse
Agreed and done.

Thanks for the help guys. I'm not trying to be a ****. I will give it one more shot. At this point I don't know what to do. I have been pulling my hair out. I wanna use the liberty 1.5 rom but without the ability to dock my phone in PC mode it will be of no use.

Takiyon said:
I keep encountering a problem when I try to connect using PC MODE. The driver never installs any which way that I try. Reinstalling drivers restarting computers... blah blah blah. I have tried different roms and they all have the same problem. It seems that only the stock rom works with the existing drivers. Does anyone else have this issue??? Any Help???
Click to expand...
Click to collapse
http://www.verizon-phones.org/verizon-motorola-droid-x-usb-drivers-pc-charging-drivers-download.html

well i turned off debugging. and nothing turned it on and nothing. Tried the drivers from that link that you guys posted and same thing. Could it be that I am using Windows 7? It's a clean install of Liberty 1.5 and I uninstalled the newer 4.8 drivers and installed the 4.6 drivers from the link. Restarted and still nothing. What am I doing wrong? if I restore my ROM back to the original stock everything works fine and I can sync with windows media and all that. The other way is a nogo. Help?
kdkinc said:
http://www.verizon-phones.org/verizon-motorola-droid-x-usb-drivers-pc-charging-drivers-download.html
Click to expand...
Click to collapse

The information below is what comes out of the event viewer. Maybe it is just a windows error. But after uninstalling and reinstalling the drivers why would it not work? Do I need to start deleting crap? I will try to install on another PC see if I have the same issue.
Edit--- Just tried it on another pc with a Fresh install if windows 7 x64. Installed drivers and same issue as below. What is so special about the stock ROM that allows the driver to function. is there an apk that the custom roms are missing? something must communicate with this driver and allow it to initialize. HELP!??
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 2/10/2011 4:14:44 AM
Event ID: 10111
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: TRAVELDESK
Description:
The device MTP USB Device (location MB810) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10111</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2011-02-10T09:14:44.126129800Z" />
<EventRecordID>14712</EventRecordID>
<Correlation />
<Execution ProcessID="1028" ThreadID="1456" />
<Channel>System</Channel>
<Computer>TRAVELDESK</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UmdfDeviceOffline lifetime="{3DA815A7-8803-4B06-936F-03E4D74D1746}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<DeviceInfo>
<FriendlyName>MTP USB Device</FriendlyName>
<Location>MB810</Location>
<InstanceId>USB\VID_22B8&PID_41D8&MI_03\6&321BCAFE&4&0003</InstanceId>
</DeviceInfo>
<RestartCount>5</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>

im not exactly sure whats wrong with just usb mode? you can move files on and off it fine and if anything is wrong it is probably some drive/code that is written in with blur/bloat that is removed, idk if it is just saying, maybe you can revert to stock delete moto drivers hook ur phone back up let it install and then root and maybe itll work then

I think you are on the right track. Considering that when I restore the stock rom from backup everything works fine. Drivers install and I can sync my music. Perhaps there is a part of blur that we can put back to fix this issue. I will experiment by taking the blur apks and installing one by one see how far I get. If anyone any better ideas please let me know.
Sent from my DROIDX using Tapatalk

Possible Solution - Help Needed
I think I may have stumbled onto something. While running the stock OS I disabled the StorageMonitorService.apk by renaming it and rebooting. Afterwards I get the same results. I think this apk controls/talks to the MTP Drivers. How do I get this apk from the stock rom to install on the liberty rom. How do I make sure it runs on startup. If this works I think we will be able to put it into all of the AOSP roms. I know it is one of the blur apps but for the extra functionality hardware wise I think it would be worth it. Has anyone even thought about doing this? If not then why?

Also another work around is to use Linux cuz it doesn't need any special drivers lol
Sent from my DROIDX using XDA App

I wish I could. Hard to break away from windoze. got too much invested in it.
Sent from my DROIDX using Tapatalk

I suspect you have the same problem as I do...there doesn't appear to be a 64 bit diag mode driver for the Droid X. If u try this on 32 bit Windows it will likely work.
Sent from my EVO on Cricket using XDA App

I'm so confused here, what seems to be the issue again? LoL. OP- you want to hook up PC mode from your phone but your computer seems to not want to. At least that's what I have gathered from all the posts and no one has suggested the Moto drivers lol
Motorola Drivers; every computer needs them for their Droid X to communicate properly with their PC. I use Moto Connect and why? Because any Motoroa device you hook will be auto-updated once the program is opened up and it also keeps all the drivers up to date.
Download Motorola 4.9.0 Driver with MotoConnect, download it, run the middle option on the bottom left hand corner and you should be all done. Your phone should now sync with your PC. I have used this with 32 and 64 bit Windows 7 computers. All older Windows based OSs' should work fine.
If that does not work, without reflashing the maderstock .340 and starting with a clean slate, the problem might be easy or hard to diagnose both pc and phone side.

Same here!!!!
I'm definitely encountering the same issues. I have installed the latest Motorola 4.9.0 drivers and even doing cleans and reinstalls to no avail.
What's even more odd is that I had recently replaced my phone because of rebooting issues. When I first got it and ran stock... no problems, it would install MTP just fine on both my desktop and laptop both running Win7x64. Once I restored a nandroid to my customized Liberty v1.0... it goes sour.
I even recently reformatted my desktop on a fresh install of Win7x64 and the problem occurs right away after installing the 4.9.0 drivers.
I'm pretty sure that it has something to do with the version being .340 since it only appeared after that. And possibly with ROMs that are based on .340.
I'm going to try Liberty v1.5 to see if it fixes it.

Ok I have found out that there is something in the blur stuff that is part of the stock rom that needs to be running otherwise the drivers on the pc side will not initialize. I have tried liberty 1.5 and it does not work however apex rom seems to have it working. I guess apex may solve me problem. Also for those that keep suggesting that the drivers are the issue. I appreciate it but that is not the issue when using custom roms. The issue is the blur software on the phone. It seems that you need some parts of it to make sure the phone hardware works 100%
If you want to test for yourself take the stock rom and disable blurstoragemanager.apk I think its called the motorola storage manager.
Sent from my DROIDX using Tapatalk

Related

Activesync: Unknown device

Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
vid200 said:
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
Click to expand...
Click to collapse
If you are using Windows 7 Business, I would guess you mean you are using Windows Mobile Device Center, yes? In Windows Device Manager are you set up to automatically download drivers? Are you getting any errors in the Sync Center? There is a lot of information you have to supply before anyone can troubleshoot the problem you are having.
There are a lot of steps you can take, most of which you can find by doing a search of XDA. If that fails, then come back with a more detailed explanation of what you have done, and people will try to help troubleshoot for you.
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
vid200 said:
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
Click to expand...
Click to collapse
In Device Manager you can click on Portable Devices and see if you see your HD2 there, if you do, then right click on it. You can find options to manually install drivers. If that does not work, in the Mobile Device Center you can configure how the center is supposed to connect to your HD2. Have you tried that yet? Also, make sure you are not using a USB hub for connections. You can try changing USB ports to try to reinstall drivers.
I am trying hard, this is the error I get:
P.S.: in activesync all options are on, so no problems there, but I have tried all of them.
In that case, try uninstalling the device in Device Manager, and starting over again. It does seem to be a driver problem. Another trick you can try is on the HD2, under Settings, USB to PC, try unticking Enable advanced network functionality, and then try to reinstall the drivers.
Another thing you can try is deleting the partnership in Windows Mobile Device Center and creating a new partnership.
Is there a wa I could find the driver somewhere and install it myself?
Not beeing able to find the right one...
vid200 said:
Not beeing able to find the right one...
Click to expand...
Click to collapse
In the Leo ROM forum the thread on MTTY has some Windows 7 drivers you can download I believe, but that will take awhile.
Are you using Win7 32 or 64 bit?
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
vid200 said:
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
Click to expand...
Click to collapse
If you are familiar with computers, you can try this with Win7 drivers you download for HD2.
You did try uninstalling your device in Device Manager, and trying another USB port to install it on? It seems really odd that Win7 is not finding the right drivers for you, and that persists even after you uninstall and reinstall the device.
No luck so far, any more ideas?
Update:
I tried the same thing on another laptop, same specs, same win7 business, worked like a charm.
So must be this win7 problem I think. Any ideas what to do? I can't remove mobile device center, so I could try and reinstall it. The icons stay in my control panel.
Anybody?
I just can't imagine this is only happening to me.
vid200 said:
Anybody?
I just can't imagine this is only happening to me.
Click to expand...
Click to collapse
Did you have any luck yet in solving the problem?
Nope my dear helper,
I found out this is windows7 problem. I still get the first error can't install device driver, because the device is not installed on the computer.
Something must be wrong, but I was getting a head, network driver installed fine, windows mobile device program runs fine, I made a clean install with register delete etc...
I just can' seem to find this to work.
i had some problem the first time i plugged my HD2 on win7 64 ultim.
nothing happened, no activesync, no nothing...
i opened sync center, nothing...
windows updates found me windows mobile device center with upgrade devices, the thing installed but all still worked bad, impossible to activesync, no driver for my HD2, and i know nothing about phones and windows, it's my first windows mobile.
so after hours of fighting, i decided to DL the app windows mobile device center on microsoft download website, then i installed the thing and oh miracle, my HD2 was detected, the app Win M D Center was asking me now with the pic of my hd2 in the prog to chose between settings as the first thing installed by windows update always froze at win mob device center splash screen...
i resume here but it took me the all afternoon to finally resolve this problem.
something went wrong with windows update install and to reinstall the all app was the easy way to fix the activesync problem.
If you did already re-download Windows Mobile Device Center and that did not work on the one recalcitrant computer, maybe you might need to update your BIOS or download the latest drivers for you motherboard. Sometimes problems can crop up if the computer does not have the most updated BIOS and motherboard drivers. How old is the computer you are using?
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
vid200 said:
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
Click to expand...
Click to collapse
Well, glad you finally solved your problem, and that this time the blame was not just placed on HTC or the Leo. Sad though that you had to go through so much to get the darn thing to work. I just installed a new operating system for my neighbor, and there is still more work to do on it. Not a fun thing to do.

unrEVOked 3.1 won't connect with my Aria

I've followed the guide to a T on both a Windows 7 (launched as Admin) and on a XP machine. In both cases the program sits at "Waiting for device...".
Driver installed, USB Debugging set to on. Nothing... Happens...
Never installed Sync on either OS, nor, as far as I know, is it on my phone.
WTF?!
Install Sync.
I'm having the same problem and I have sync installed. Not sure what to do.
Sent from my HTC Liberty using XDA App
Hmm ok I will try installing Sync. Where do I get that from? I can't seem to find it.....
are the hboot drivers installed (different from the motorola drivers)
I followed everything exactly as it said to install the bootloaders and it won't connect to the phone. When I first tried it would connect but I didn't properly install the drivers
Sent from my HTC Liberty using XDA App
I suggest a Switch to the Linux version...
Do yourself a favor...download a "live" linux distro (Ubuntu works fine on most all hardware) and use the Linux version of Unrevoked. I went that method after several hours of frustration under Win 7...
I was having this same exact issue! The solution (as someone else mentioned) was to install HTC Sync. Then make sure you close Unrevoked (if you already didn't) and launch it using right click > Run as Administrator.
If you installed the driver properly, it should work!
Btw, when I had the driver installed (the one that Unrevoked comes with) I was still seeing an unrecognized device under Device Manager when I connected my Aria with debugging enabled. Installing HTC Sync fixes that problem.
I couldn't find HTC Sync nor could I really even find out what it was. I'm assuming it's a Windows program?
Anyway, since I couldn't find that, I downloaded the newest Ubuntu distro, ran unrevoked as sudo, and STILL does not connect. STILL says "Waiting for device..." Ran as root, USB Debugging on. This sure is a huge pain in the ass for "Painless root and reflash".....
Is there a forum specifically for this program? I'd love to get some feedback from the developers here.
EDIT:
Ok so I finally got it to work by having the phone plugged in BEFORE running the program as sudo. It was quick and painless after that! Thanks for all the help, sorry about the sarcasm, I got flustered haha.
I had issues with my Aria connecting to PC due to multiple user being logged in at once via Fast User Switching. Me, my wife, and my son are sharing same PCs, and normally all three of us are logged in, and we just switch between our profiles using Windows-L key. And when there is someone else logged on besides me, my Aria simply won't connect -- neither to Unrevoked, nor even to HTC Sync itself.
Same thing was happening to my Nike+ wristwatch before, by the way.
Please try to avoid creating new threads for topics already being discussed. For you issue, please visit the Unrevoked thread. If you cannot find the solution posted there, feel free to create a new post in the existing thread.

[Q] Does anyone else have issues with RSD?

I can not get RSD to work on ANY of my machines.....
I have tried on Win7 (32 and 64 Bit) and Windows XP. The only way I have been able to flash is through Ubuntu.
The issue is that now I want to update the radio and that does not work the ubuntu way.
Just wondering if it is me only or if others have the same issue.
I believe I have the correct drivers installed and am running RSD 5.0 but nothing. RSD Recognizes the phone, but when it tries to transfer the files it fails!
NOW, my phone seems to be bricked as it started to transfer the files (Once) and then failed. Now states that there is no radio.
Any help will be greatly appreciated!!!!!!!
sdkessman said:
I can not get RSD to work on ANY of my machines.....
I have tried on Win7 (32 and 64 Bit) and Windows XP. The only way I have been able to flash is through Ubuntu.
Click to expand...
Click to collapse
I did a fair amount of mucking about to get it to recognize files, and it sounds crazy but here is how I had most of my success -
...rename the file to have a space in the name... I can't think of any logical reason why this would make it work better but everytime I put my files in base of C:\ as suggested by most people I got about 30% success rate
but If i made sure I had full access to all users on the file, and it was called say 'update 1.sbf' I could ALWAYS apply it.
sdkessman said:
I can not get RSD to work on ANY of my machines.....
I have tried on Win7 (32 and 64 Bit) and Windows XP. The only way I have been able to flash is through Ubuntu.
The issue is that now I want to update the radio and that does not work the ubuntu way.
Just wondering if it is me only or if others have the same issue.
I believe I have the correct drivers installed and am running RSD 5.0 but nothing. RSD Recognizes the phone, but when it tries to transfer the files it fails!
NOW, my phone seems to be bricked as it started to transfer the files (Once) and then failed. Now states that there is no radio.
Any help will be greatly appreciated!!!!!!!
Click to expand...
Click to collapse
Try a different version of RSD. Google your problem/error message. It's a common error.
your problem (at least in win 7) might be caused by UAC.. try navigating to the installation folder ex: c:\program files\motorola\rsd lite\.. right-click on the executable file (SDL.exe), click run as administrator, then try to flash
I have been using Win7 x64 on two different PCs, and flashed dozens of times with no issues. Have you tried a different cable or USB port? You can check in device manager to see if you have a missing or bad driver, but it sounds like something else. Try reinstalling RSD or using a different version.
I found my problem being RSD wouldn't read from a directory with a space in it (users/first last). I moved the files to c:\ and it worked fine.
Sent from my MB860 using XDA Premium App
I'm using 4.9 and my issue is getting it to recognize my phone. I've tried so many different things and nothing seems to be working.
I was also trying to flash the radio.
I had problems with Vista 64. RSD Lite 5.0 wouldn't even detect the sbf, let alone the phone. I tried running it elevated, in compatibility mode, and using dozens of other suggestions (including everything already mentioned in this thread). Simply wouldn't work.
Then I tried it with Windows 7 32-bit, after installing MotoHelper and it seemed to work fine.
What usb setting did you leave your phone on? For me, Windows Media Sync worked well, and it detected the phone right away and had no problems with the radio sbf. I actually went to each usb setting and let it install drivers for all of them just in case, but left it at Windows Media Sync.
thezoolander said:
I'm using 4.9 and my issue is getting it to recognize my phone. I've tried so many different things and nothing seems to be working.
Click to expand...
Click to collapse
I think you have to use version 5 and later for it to work.
maledyris said:
I was also trying to flash the radio.
I had problems with Vista 64. RSD Lite 5.0 wouldn't even detect the sbf, let alone the phone. I tried running it elevated, in compatibility mode, and using dozens of other suggestions (including everything already mentioned in this thread). Simply wouldn't work.
Then I tried it with Windows 7 32-bit, after installing MotoHelper and it seemed to work fine.
What usb setting did you leave your phone on? For me, Windows Media Sync worked well, and it detected the phone right away and had no problems with the radio sbf. I actually went to each usb setting and let it install drivers for all of them just in case, but left it at Windows Media Sync.
Click to expand...
Click to collapse
I did the same when I first hooked up my phone.. Let it install all the drivers by switching usb modes. Only difference is I flashed in motorola phone portal mode. Sometimes I have to un-check debugging mode then select it again for RSD to recognize it.
Just out of curiosity.. Has anyone got this to work in linux from a virtual windows machine?
Sent from my MB860 using XDA App
Okay I'm using 5.0 now, I have all my drivers updated, I've done everything I can think of and It doesn't even recognize a device.
That sucks man! Sounds like a windows problem.. Is this a laptop or desktop? If it's a desktop, use the usb ports ob the back.. Otherwise, my only suggestion is to completely uninstall anything motorola related, download & run ccleaner to get rid of any leftover files, then try again. If that doesn't work, try a different pc or maybe consider re-formatting. You will not have these issues with a fresh install of windows
Sent from my MB860 using XDA App
You're probably gonna have to try it on a buddy's XP box. (By far I've seen better results overall on XP)
Unfortunately RSD Lite is just as "Diva-like" as Samsung Kies.
Sometimes it has a conflict with a firewall, and other times it has a conflict for no reason at all...

[Q] Error 43 mytouch 4g

Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
I would like to help you out but need to what rom is on your device and what exactly your trying to do on windows
Sent from my HTC Glacier using XDA Premium App
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
sky2k-y2k said:
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
Click to expand...
Click to collapse
For a Hard Drive
1lug your phone into the computer
2:On your phone, drag the top slider bar down to the bottom
3:There should be a notification that says charge only. Click on that and select Disk Drive, Mount as disk drive. Click that
Try that and let us know what happens.
Edit: If you are trying to use ADB you want to be on charge only and have USB debugging on . To get to debugging
Menu-settings-applications-development-USB debugging
yeah that was one of the first things I tried(i actually have that as default)... The problem is that my computer thinks its an unknown device when plugged in and I can't point it to the correct driver...
USB Debugging is enabled, correct?
Seems strange... have you even tried installing the driver on another computer?
I've tried debugging on and off...
And yes I've tried a different computer that was one of the second things I tried
Sent from my HTC Glacier using XDA App
sky2k-y2k said:
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
Click to expand...
Click to collapse
sounds like a driver issue... i am not a 100% but thats what i sounds like.. download and install this program.. it uses the correct drivers.. just make sure u select "HTC" when prompted.. http://junefabrics.com/android/download.php goodluck report back
i tried that already and after trying again (just now) it failed again... i wish this was a simple driver issue...
I might be totally off but try changing your sd card and see whether your computer accepts it.
Also when installing drivers make sure your device is not connected to the computer.
Or try different USB port, or a factory reset.
Sent from my HTC Glacier using XDA Premium App
nope... different sd card/different usb port/factory reset didn't do it...
sky2k, I had some driver issues with my mt4g too.
Try this:
Download USBDeview - http://www.nirsoft.net/utils/usb_devices_view.html
Download the drivers for your phone from HTC - http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
Run USBDeview AS ADMINISTRATOR. List all drivers in alphabetical order. Remove any and all associated with your mytouch 4g.
Reinstall drivers via HTC Sync software. Please let me know how this works for you.
Try to connect the phone with both the SD and SIM cards removed.
well guys im still having issues connecting via USB... but...
I found something to let me connect to ADB via WIFI so using it I got everything pushed and I am now S-off... so I am extremely pleased... that said i would "like" to be able to plug in and mount the sdcard/run adb but if I cant i can deal with my work arounds...

ICS USB drivers?

Hello all,
I posted a thread yesterday about my issues trying to get my a500 running AOKP to connect to my computer. So, as it is right now, it's got nothing on it, except for a few apps.
I have narrowed it down to the possibility that it is NOT ROM-specific and that it has something to do with USB drivers. I installed the drivers from the Acer US and UK websites, along with the setup.exe drivers from TimmyDean's root folder. None of them worked.
I tried on two different computer, and got the same issues. All I hear is 3 quick beeps after the computer fails to install device driver software.
My question is this: To those of you who are on an ICS ROM/Leak, HOW do you access your SD Card/Internal Storage on your PC?
I really hope somebody could help, I'm pretty stumped.
skadude66 said:
Hello all,
I posted a thread yesterday about my issues trying to get my a500 running AOKP to connect to my computer. So, as it is right now, it's got nothing on it, except for a few apps.
I have narrowed it down to the possibility that it is NOT ROM-specific and that it has something to do with USB drivers. I installed the drivers from the Acer US and UK websites, along with the setup.exe drivers from TimmyDean's root folder. None of them worked.
I tried on two different computer, and got the same issues. All I hear is 3 quick beeps after the computer fails to install device driver software.
My question is this: To those of you who are on an ICS ROM/Leak, HOW do you access your SD Card/Internal Storage on your PC?
I really hope somebody could help, I'm pretty stumped.
Click to expand...
Click to collapse
I installed Android SDK and the google adb drivers. Then I let win7 search the whole system.
Moscow Desire said:
I installed Android SDK and the google adb drivers. Then I let win7 search the whole system.
Click to expand...
Click to collapse
I already have the SDK installed from a whole ago, and I have used ADB recently for my phone, so I guess I should have the updates drivers correct? So I should just go through the device manager and let Win7 search through my C:/ drive? What will it be picking up, the ADB drivers?
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skadude66 said:
I already have the SDK installed from a whole ago, and I have used ADB recently for my phone, so I guess I should have the updates drivers correct? So I should just go through the device manager and let Win7 search through my C:/ drive? What will it be picking up, the ADB drivers?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I had google android drivers, Acer drivers, probably 4 different sets. I believe the last I used, were HTC adb drivers. Got pretty frustrated as I couldn't connect 501 with adb. But After I did the full scan on c: drive, it finally picked them up.
It doesn't matter which drivers get used, as long as it works
"Throw enough bullets at the target, and eventually you will hit it"
have you tried going into device manager .Then plug in the Iconia tab once its recognized .Right lick on the device and install the drivers manually.You must know where the drives are extracted to on your computer to do this. Also Not with my acer tab but i have had a issue in the past with usb device drivers .They can sometimes be confused by windows and windows will load driver for the other device and of course fail. So to get around this you can try making sure your phone is connected to the usb port you always use. Then try to plug the iconia into another port. and see If windows will prompt you to install the device.
If still no luck do a search on microsoft tech site.If you can not find it this can also be done by uninstalling all usb devices on the computer in programs and features. Then go to device manager and manually uninstall the usb hubs and devices listed in there. Reboot the computer and windows will put them back.Re install the drives from acer for the iconia reboot. then connect it and see if it will then find the device.
The above is for tech savy users only due to if there is a registry issue the hubs might not install back .
Good luck. and again if you cant follow what i typed above Microsoft tech help has it in step by step instructions. just search for usb device driver install issues and narrow down your issue.
Thank you to BOTH of you! I was getting frustrated that I can't do anything with my tablet! I will definitely try both of these when I get home.
@Erica: I went into Device Manager and it did not recognize my tablet, so I tried to install drivers from Windows Update, and it didn't find any.
@Moscow: HTC USB drivers will work? Really? I don't see why not, but then again, each website has you go through different steps to get your model number, etc.
What I am wondering is, for the scan if the C:/ drive, do I extract only the .exe for the USB drivers?
Sent from my SGH-T989 using xda premium
skadude66 said:
Thank you to BOTH of you! I was getting frustrated that I can't do anything with my tablet! I will definitely try both of these when I get home.
@Erica: I went into Device Manager and it did not recognize my tablet, so I tried to install drivers from Windows Update, and it didn't find any.
@Moscow: HTC USB drivers will work? Really? I don't see why not, but then again, each website has you go through different steps to get your model number, etc.
What I am wondering is, for the scan if the C:/ drive, do I extract only the .exe for the USB drivers?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Generally, the zip file contains driver files for AMD64 and i386. Just extract them to a location on your C: drive. Like C:\android\adb_drivers. Once you extract the driver files, or any other driver files, and you have windows search your computer, it will usually find them, and install them. Takes a couple minutes.
I find this is easier than trying to have windows look in a specific folder. Like I said, I have tons of driver files.
Also, google for Android USB drivers. Will give you the generic Android USB driver pack. Unzip them also, to a diff folder.
skadude66 said:
Thank you to BOTH of you! I was getting frustrated that I can't do anything with my tablet! I will definitely try both of these when I get home.
@Erica: I went into Device Manager and it did not recognize my tablet, so I tried to install drivers from Windows Update, and it didn't find any.
@Moscow: HTC USB drivers will work? Really? I don't see why not, but then again, each website has you go through different steps to get your model number, etc.
What I am wondering is, for the scan if the C:/ drive, do I extract only the .exe for the USB drivers?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
When you say it does not recognize your tablet. Are you saying that when you plug the tablet into the computer thru usb You do not get a prompt to install a Driver? If this is the case Windows thinks it has the proper driver. You will have to find the device in device manager . OPEN it and update driver. You can try to have windows to search . but i disagree with MD on this. But both ways tend to have the same results .TELL it where your drives are such as mine are in c:/android/androidsdk/ xxx
You could also try to install Acer sync from the acer iconia d/laod site If you do this i would change the install path to a sub folder of your sdk install. could be useful in future.
Moscow Desire said:
Generally, the zip file contains driver files for AMD64 and i386. Just extract them to a location on your C: drive. Like C:\android\adb_drivers. Once you extract the driver files, or any other driver files, and you have windows search your computer, it will usually find them, and install them. Takes a couple minutes.
I find this is easier than trying to have windows look in a specific folder. Like I said, I have tons of driver files.
Also, google for Android USB drivers. Will give you the generic Android USB driver pack. Unzip them also, to a diff folder.
Click to expand...
Click to collapse
So which do you recommend I try first? Acer or Android ones? Also, you recommend a full scan of the C:/ even though I categorize them in folders?
erica_renee said:
When you say it does not recognize your tablet. Are you saying that when you plug the tablet into the computer thru usb You do not get a prompt to install a Driver? If this is the case Windows thinks it has the proper driver. You will have to find the device in device manager . OPEN it and update driver. You can try to have windows to search . but i disagree with MD on this. But both ways tend to have the same results .TELL it where your drives are such as mine are in c:/android/androidsdk/ xxx
You could also try to install Acer sync from the acer iconia d/laod site If you do this i would change the install path to a sub folder of your sdk install. could be useful in future.
Click to expand...
Click to collapse
Basically, I hear the quick beeps and the device is not being recognized by Windows. Under device manager it is the only device that has a question mark or exclamation point for icon.
I will try both methods and report back on which one works. Thank you very much!!
Sent from my SGH-T989 using xda premium
Quick update.
I tried both of your theories, and neither of them worked
I tried to find the ADB drivers, but couldn't get them to install through SDK Manager (file not found on an XML file).
So then, I took two of the drivers I had downloaded, and extracted the folders they were in, into a folder on C:\ called android drivers.
I tried searching my entire C:\ and nothing came up at all. This is where I tried Erica's method, and I narrowed it down to the C:\android drivers and it STILL didn't bring anything up.
Finally, I tried downloading and placing these (http://androidforums.com/incredible...ivers-adb-bootloader-disk-drive-htc-sync.html) drivers, and it still didn't find them.
Oh, and I also tried plugging my phone into the troublesome port and it connected fine, as per Erica's suggestion, so I think this is some kind of driver issue.. but WHAT!
Thanks for all of your help so far!
EDIT: Here is the icon I am getting when I plug my tablet into my computer: http://i.imgur.com/jUf54.jpg
Not sure you tried this or not.
Go to Acer.com then there download drivers page. look. for Acer sync. Download and install that. it just might install the Acer adb drivers
Beyond that I say go to Ms tech site and search for USB host/driver issues.
Sorry its not working but at this point I have no idea without being infront of the machine.
Good luck
erica_renee said:
Not sure you tried this or not.
Go to Acer.com then there download drivers page. look. for Acer sync. Download and install that. it just might install the Acer adb drivers
Beyond that I say go to Ms tech site and search for USB host/driver issues.
Sorry its not working but at this point I have no idea without being infront of the machine.
Good luck
Click to expand...
Click to collapse
Thanks. I'll try it. The only thing I didn't try in your suggestions was to uninstall USB hosts, seems a bit drastic to me. I'll try Acer Sync and lets hope it fixes it!
Sent from my SGH-T989 using xda premium
Nope, no dice on Acer Sync. Same three beeps, nothing is happening. I keep restarting the machine as well to make sure it's as clean a boot as possible.
Thanks anyways!
I've run out of ideas.. Anybody else have any theories or suggestions?
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skadude66 said:
Nope, no dice on Acer Sync. Same three beeps, nothing is happening. I keep restarting the machine as well to make sure it's as clean a boot as possible.
Thanks anyways!
I've run out of ideas.. Anybody else have any theories or suggestions?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
USB Debugging turned on?
Moscow Desire said:
USB Debugging turned on?
Click to expand...
Click to collapse
Tried with it turned on and off.
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skadude66 said:
Tried with it turned on and off.
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Click to expand...
Click to collapse
Here are 2 zip files.
1 for Google USB drivers and the other for USB ADB for HTC drivers.
Unzip them to different folders on your C:\. Then let it search again. Hope it picks them up.
Moscow Desire said:
Here are 2 zip files.
1 for Google USB drivers and the other for USB ADB for HTC drivers.
Unzip them to different folders on your C:\. Then let it search again. Hope it picks them up.
Click to expand...
Click to collapse
Thank you. I will check and try when I get home. Man, I HOPE THIS WORKS!
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skadude66 said:
Thank you. I will check and try when I get home. Man, I HOPE THIS WORKS!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yeah, that's the last of my guesses, and it was the last sets of drivers I installed on my Win7 before I got ADB working. I had issues connecting ADB, and may have just installed the HTC divers, just to connect with my Desire. I think after that, I installed the google drives, and could connect with my 501.
I could always get the PC to recognize the tab, just not through ADB.
With that AOKP rom though, I am not sure. I had it for a bit, but reflashed back to my 3.2.1 daily driver. Not sure if I could see it through PC, as I don't think I checked. Waste of time I think, as basically, it was 80% Thor Rom, and we all know it doesn't get 3g or gps on a 501.
Moscow Desire said:
Yeah, that's the last of my guesses, and it was the last sets of drivers I installed on my Win7 before I got ADB working. I had issues connecting ADB, and may have just installed the HTC divers, just to connect with my Desire. I think after that, I installed the google drives, and could connect with my 501.
I could always get the PC to recognize the tab, just not through ADB.
With that AOKP rom though, I am not sure. I had it for a bit, but reflashed back to my 3.2.1 daily driver. Not sure if I could see it through PC, as I don't think I checked. Waste of time I think, as basically, it was 80% Thor Rom, and we all know it doesn't get 3g or gps on a 501.
Click to expand...
Click to collapse
I can't get it to recognize through ADB either. I'd love to try another ICS ROM, but I have to go through Dropbox and it gave me a smaller file name, so it isn't as safe. Might try to download through my a500.
I do have a Nandroid of 3.2.1, bit I doubt that could fix my issues.
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skadude66 said:
I can't get it to recognize through ADB either. I'd love to try another ICS ROM, but I have to go through Dropbox and it gave me a smaller file name, so it isn't as safe. Might try to download through my a500.
I do have a Nandroid of 3.2.1, bit I doubt that could fix my issues.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Found this;
http://forum.tegraowners.com/viewtopic.php?f=30&t=350
What is interesting is the part about Acer ADB USB drivers. No link, so will have to search.
EDIT: Link
http://www.slatedroid.com/topic/17456-usb-drivers/

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