Help MTP driver install fails - Galaxy S III General (US Carriers)

I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?

bird333 said:
I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?
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If you installed the drivers and restarted your computer, just open Odin and plug phone in while on (NOT DOWNLOAD MODE/ JUST HAVE ODIN OPEN) let computer recognize your phone(Install drivers) then shut down Odin and you should be ready to go

Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.

bird333 said:
Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.
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I had the same problem as you. Guess what fixed it? Using a different usb port on the same machine. Weird, I know, but it worked for me though I have no idea why that would make a difference
Sent from my SPH-L710 using xda app-developers app

Been there done that it didn't work. I did a factory reset and it worked on this XP pc I am using at work. I'll try it on Win 7 when I get home. I didn't let google download all my apps this time to try to keep the phone clean. Before I had Launcher Pro (didn't use it though) and ADWLauncher Ex (I did use this one) both of which are home screen launchers. I don't know if something with ADWLauncher messed something up with the USB debug or what. This XP machine was behaving like USB debug wasn't checked when it was. About every 60 seconds it would detect the MTP device but I never could actually browse the phone.

I had the same problem. I switched cables and uninstallEd/ reinstalled the drivers. One of those fixed it for me
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Related

8525 sync with vista

Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1
A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!
usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.
i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.
OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal
I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!

Windows 7 x64 wont connect

Ive tried searching now for about 2 hours for a fix.
Ive just installed windows 7 x64 pro and i can not get it to work with my HD. It will not recognize it at all. Ive had various problems, always seems different.
Ive tried turning off the enable fast data. This changed the problem, but didnt fix it.
At the moment, i have that enabled and the problem from what i can tell is, in device manager Microsoft Windows Remote Adapter is not working.
If i disable fast data, i get a connecting to host message on my HD screen and nothing else really happens.
Ive tried updating the USB drivers, but that will not work, something to do with unsigned drivers.
Under mobile devices in device manager i get PocketPC USB Sync instead of the HTC usb Sync thing.
Is there a solution for this please?
With me it worked on windows 7x64 straight out of the box. I suggest re-installing win 7.
I'd have to agree, using Windows x64 Professional here and both my Touch HD and my partners work fine (I had to allow Windows to download an updated version of Windows Mobile Device Center first though).
I do not suggest reinstalling Win 7. Geez. Sorry, but that's using an axe to trim a toenail.
Try downloading and reinstall the x64 version of Windows Mobile Device Center. Make sure you get version 6.1. Do not download any driver updates meant for Vista - you don't need them. But this main file will be marked Vista - it includes you too.
Next, it's possible that when you first plugged in the blackstone, a driver install got canceled or didn't happen right. Use your hardware manager and look for any new generic devices or HID devices. You can try deleting the hardware from the list and asking device manager to look again.
MAKE SURE YOU CLOSE WINDOWS MEDIA CENTER.
Good luck.
Installed windows 7 last week.... i mainly use this pc at home and at work i use XP.
Anyway just connected it now to my notebook and after some driver downloads from windows the phone works fine...
make sure u download the latest mobile device center.
I had the same with my Topaz and windows 7. The fix was to disable the windows firewall while syncing.
This solved my sync problems with Windows 7 ultimate x64
Open notepad
write the text : net localgroup Administrators LocalService /add
save the file as e.g. HTC.bat somewhere on your hard drive where you can find it
Locate with Windows Explorer the .Bat file you just edited
Rightclick on the bat fil
select "run as administrator"
restart your computer. Your HTCH Touch HD should connect without problems

Anyone have a link to the Win7 64-bit USB drivers?

I can't get my Win 7 64-bit pc to connect to my phone. It's starts to install drivers then it says unable to install drivers. I already tried the USB degger on and off no luck. Thanks
Search is your friend
itsmebryan said:
I can't get my Win 7 64-bit pc to connect to my phone. It's starts to install drivers then it says unable to install drivers. I already tried the USB degger on and off no luck. Thanks
Click to expand...
Click to collapse
I found this with a quick search:
http://forum.xda-developers.com/showthread.php?t=770388
Good luck.
Xerloq said:
I found this with a quick search:
http://forum.xda-developers.com/showthread.php?t=770388
Good luck.
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Click to collapse
I did a search none of the links are good. The link in the one you posted doesn't work.
+1 for working link to drivers. All the threads i've seen have bunk links to drivers. I'm using drivers installed by a samsung.exe and having 0 luck getting my pc/adb to see the phone.
I just figured out that my PC is not detecting any new USB device. I get the sound but, nothing shows up on the control panel. My ext. HHD , USB hub, and USB printer is working. but now my jumpdrive and card reader don't work. Win 7 has been flaky ever since I got this SS HD. I was a win7 beta tester and never had problem with the beta and RC1. I'm going to reinstall win7 and see if that fixes it.
Try this one: www dot megaupload.com/?d=GVJ6XYLF (sorry, still not allowed to post links yet)
Strange, it worked for me. I also found working ones by googling "Samsung Epic Win64 drivers"
Sent from my SPH-D700 using XDA App
I'm also finding it impossible to get my epic recognized by my PC. Even if I download and "successfully" install the drivers I still get the "usb device not recognized" message when I plug in my phone.
Have you all tried installing the new pdanet and select samsung drivers. Worked perfectly for me and my new dekstop win 7 x64
Sent from my SPH-D700 using XDA App
I had to manually install the drivers with device manager to get then to work. Click on the yellow exclamation points, select install driver though the properties and point out to your x64 drivers folder.
Sent from my SPH-D700 using XDA App
I am still having trouble getting the drivers installed correctly. No matter what I do I always get the "USB device not recognized" error when plugging in my phone. I've tried manually installing them by pointing directly to the drivers, I've tried running the setup, and I tried the PdaNet program too. None worked. No matter if I have my phone in USB debugging mode or not nothing works and I always get the same error message. I completely remove all drivers before trying another method yet I always get the same error.
Lonewuhf said:
I am still having trouble getting the drivers installed correctly. No matter what I do I always get the "USB device not recognized" error when plugging in my phone. I've tried manually installing them by pointing directly to the drivers, I've tried running the setup, and I tried the PdaNet program too. None worked. No matter if I have my phone in USB debugging mode or not nothing works and I always get the same error message. I completely remove all drivers before trying another method yet I always get the same error.
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Click to collapse
Have you tried different ports? I couldn't use the ones on the front of my PC but 1 worked on the back. Seriously a pain in the ass though, sammy should fix it.

windows 7 and usb drivers help

i have never had any problems with windows vista at all now that i have a new pc it just wont work i installed the 64x drivers on my 64x pc and all i get is installing device driver software. samsung android usb composite device ready to use. cdc abstract control model (acm) installing driver software. s3c6410 android adb installing software. usb mass storage device ready to use and android ums disk usb device ready to use. i waited for ever and its just stuck there i changed from one usb port to another some ports recognize it some did not. if it does it goes threw the same process of installing device driver software and some times give me a fail on cdc abstract controls model (acm) i also downloaded the 32 bit and no budge there. i restarted my pc and all also. i been at this for days just need some help searched the forum and the search results did not help thanks.
thanks guys 19 views and no responce
I'm not exactly sure what you are asking. I had problems getting my epic to show on my pc as well. For me, it wasn't the dr4ivers, but the fact I had it plugged into a usb hub. Try plugging it in a main usb port on the back of your case... these are usually the ones for your keyboard/mouse.
Sent from my SPH-D700 using XDA App
iv had the same issue my friend.... for all my pc epic modding I just use my girls xp netbook
dfitzpatrick said:
I'm not exactly sure what you are asking. I had problems getting my epic to show on my pc as well. For me, it wasn't the dr4ivers, but the fact I had it plugged into a usb hub. Try plugging it in a main usb port on the back of your case... these are usually the ones for your keyboard/mouse.
Sent from my SPH-D700 using XDA App
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Click to collapse
I haven't been able to get drivers to load at all... I have given up.
I too have a 64bit Win7 machine.
I too had the same drama for days on end..
I too read that installing PDA net will get you up and running
so..
I too am suggesting the following:
get PDA net and when it installs, select "samsung" and enjoy being able to plug your phone into your computer
I hope this helps
When booting windows hold F8 key and choose "Disable driver signature",now boot into windows and intall drivers it should work.
If not intall PdaNet tether on ur epic download drivers to ur phone for ur pc(it promts u) install them and ur good to go,dont forget to disable driver signiture and if u on win64 bit than u gotta disable it each time u boot into windows.

[Q] Windows does not detect my phone

Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
xddxd said:
Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
Click to expand...
Click to collapse
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
marcussmith2626 said:
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
Click to expand...
Click to collapse
Thank you for your help, it worked!

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