Phone repair - EVO Shift 4G General

I need to get my external speaker replaced and have found an authorized repair center. My question is, do I need to ruu back to stock before I take it in? Or am I gonna be alright with leaving the custom rom on there?
<Blaze One>

I always return to stock to have warranty work done.....
All it takes is one [email protected] to blacklist you if they notice your not on stock....

I wonder if I can get away with just loading up a stock rom? The place I'm getting the speaker replaced is an independent repair shop. Granted they bill through my insurance, but how in depth are they gonna go through my phone to replace a speaker?
<Blaze One>

You prolly could but imma better safe then sorry kinda person...lol
They'll have to test the speaker so if its stock looking I'm sure they wouldn't notice.....
Most techs root themselves its just that there is always a possibility that 1 guy/gal may decide to make it a big deal....YMMV esp with Sprint....lol

Maybe ill call the place "anonymously" and feel em out...
<Blaze One>

minlo said:
You prolly could but imma better safe then sorry kinda person...lol
They'll have to test the speaker so if its stock looking I'm sure they wouldn't notice.....
Most techs root themselves its just that there is always a possibility that 1 guy/gal may decide to make it a big deal....YMMV esp with Sprint....lol
Click to expand...
Click to collapse
Yeah, 90%+ chance you'll be fine but I still wouldn't risk it personally. I'd RUU and either change SD cards or remove all root related files off of it.
Rooting is pretty easy and if you make a nandroid first you can just restore the phone exactly as it was.
^ Shift Faced

Playing it safe ruu'd back to stock. Made backups of everything and moved em to my my laptop and wiped the SD card. Thanks for the help all.
<Blaze One>

Back to nand from full stock is only like a 10 min process with the windows root tool now.
Sent from my PG06100 using XDA App

Related

Need to return my Vogue to VZW... What should I do to restore to stock?

My Vogue (and my wife's) are both running NFSFAN's 6.5 ROM, and both of our phones have developed the requisite lower-right-side case crack, along with the case flaking off. Both of our phones have been well taken care of, and VZW is going to replace them for free. I just need to set them back to stock. Can someone let me know the best way to do this?
Thanks!
mxpxrobbie said:
My Vogue (and my wife's) are both running NFSFAN's 6.5 ROM, and both of our phones have developed the requisite lower-right-side case crack, along with the case flaking off. Both of our phones have been well taken care of, and VZW is going to replace them for free. I just need to set them back to stock. Can someone let me know the best way to do this?
Thanks!
Click to expand...
Click to collapse
I don't think it'll matter but you can flash a stock Rom back onto them.
Had to do that a while back, check here.
Dont worry man, I work for VZW. Dont worry about relocking your phone, just make sure to flash the stock rom back on to the device from dts.vzw.com
Once you send your phone back, the first thing the repair center does is hook the phone up to a special ROM and NAND flasher machine to erase all user data and return the phone back to stock. After that, they test the phone for frequency levels and etc, etc. The only thing they check for is the "Void" Warranty sticker behind the battery.
http://www.pcdphones.com/phone_downloads.aspx?bid=95&cid=1&mid=302&carrier=Verizon%20Wireless saved you a trip
tallnerd1985 said:
Dont worry man, I work for VZW. Dont worry about relocking your phone, just make sure to flash the stock rom back on to the device from dts.vzw.com
Once you send your phone back, the first thing the repair center does is hook the phone up to a special ROM and NAND flasher machine to erase all user data and return the phone back to stock. After that, they test the phone for frequency levels and etc, etc. The only thing they check for is the "Void" Warranty sticker behind the battery.
Click to expand...
Click to collapse
And where were you when I was freaking about it?!
mrkite38 said:
And where were you when I was freaking about it?!
Click to expand...
Click to collapse
Hangin out in my speedos in a bean bag chair while eating Cheetos..........

Sprint Service Repair Centers

I need to take my phone in to a repair center. Should I reroot and go in stock? I know i already should pull my SD card, anything else? How much do they charge, i dont have insurance. Do they give you a replacement phone?
Just nervous, need some advice.
First off whats wrong with your device, and if you haven't had your hero over a year then your still in warranty and shouldn't charge you anything (and thats impossible cause the hero hasn't been out a year).
I would go back to stock rom, most service center repair specialists will flip out if you tell them hacked your phone. Just saying (I don't care personally)
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
dkdtaylor said:
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
Click to expand...
Click to collapse
Not if you brought it to my store
my trackball doesn't go down only up left and right.
inns go get a new one for 35 bucks I thinly since I have equipment protection. but even though its the hardware not the software so even if I'm rooted they shouldn't care.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
Its my mini usb port, the audio juust stopped working, i took it in to a sprint store and they gave me a new adapter, and tested my phone and said it was the port needing repair. Do they give you a phone to use while they repair?
76flip said:
Its my mini usb port, the audio juust stopped working, i took it in to a sprint store and they gave me a new adapter, and tested my phone and said it was the port needing repair. Do they give you a phone to use while they repair?
Click to expand...
Click to collapse
Most stores can't repair something like this. They will probably give you whats called an Advanced Exchange, meaning they'll order you a refurbished Hero, before you freak, there is absolutely NOTHING wrong with a refurbished phone.
Secondly they will probably not give you a loaner while they look at/repair it. It would take probably 8 minutes to activate a loaner and then look at your phone, its way more simply to just go without a phone for an hour or less.
Lastly, they will more then likely not be able to swap you same day, meaning the refurbished phone will need to be sent to the store, and you would pick it up tomorrow.
Hope this explains Sprint's process a little better.
stephen240 said:
Most stores can't repair something like this. They will probably give you whats called an Advanced Exchange, meaning they'll order you a refurbished Hero, before you freak, there is absolutely NOTHING wrong with a refurbished phone.
Secondly they will probably not give you a loaner while they look at/repair it. It would take probably 8 minutes to activate a loaner and then look at your phone, its way more simply to just go without a phone for an hour or less.
Lastly, they will more then likely not be able to swap you same day, meaning the refurbished phone will need to be sent to the store, and you would pick it up tomorrow.
Hope this explains Sprint's process a little better.
Click to expand...
Click to collapse
Very helpful, thank you
76flip said:
Very helpful, thank you
Click to expand...
Click to collapse
Its what I'm here for :]
stephen240 said:
Not if you brought it to my store
Click to expand...
Click to collapse
Or mine..
azyouthinkeyeiz said:
Or mine..
Click to expand...
Click to collapse
GTFO mine's better! Cause I'm at mine lol JK!
*edit...
I guess I just read over the part about it being your usb port.. lol
btw...
I think I read a post from you earlier on the NASC support device forums.. I'm not sure if you're corporate, it wouldn't be NASC support but there was a stephen saying that "he might or might not frequently flash roms.. )
azyouthinkeyeiz said:
Just for future reference...
Buy denatured alcohol.. Dip your audio input into the alcohol very lightly.. And then stick the plug in the audio port, push in and out and turn and you should see better audio..
Dust and moisture residue gradually build up on the metal contacts and cause some interference..
Usually that issue is not the port, but thats not a be all-end all answer either.
btw...
I think I read a post from you earlier on the NASC support device forums.. I'm not sure if you're corporate, it wouldn't be NASC support but there was a stephen saying that "he might or might not frequently flash roms.. )
Click to expand...
Click to collapse
^He is very correct in the denautered alcohol bit, I do this kind of thing all the time.
Actually I'm not coperate =/ But I do frequently flash roms
last question...
I kept a nandroid of stock before flashing anything, does this unroot me?
stephen240 said:
Actually I'm not coperate =/
Click to expand...
Click to collapse
Me neither...
If you go to NASC support and then login like you were checking your ASC calendar, click on device known issues, then discussion forums at the top, you can read the corporate techs known issues, etc.. Its a pretty cool place to learn
76flip said:
last question...
I kept a nandroid of stock before flashing anything, does this unroot me?
Click to expand...
Click to collapse
No.. You are still rooted.. The nandroid was not done until after you flashed the recovery image so that will still be there...
You will just have the stock rom running on a rooted phone..
azyouthinkeyeiz said:
No.. You are still rooted.. The nandroid was not done until after you flashed the recovery image so that will still be there...
You will just have the stock rom running on a rooted phone..
Click to expand...
Click to collapse
youll be fine, just nandroid it back to stock they wont even look.
Ok, wanted to share my experience...
The store i purchased my phone at initially is great, they have helped me with everything and have always been polite and courteous. After going to that store they told me to simply take it to their readynow store and they will fix it no problem. That combined with the recommendations from techs in this forum i felt very good driving 20 miles with my screaming child to the store to get it resolved.
Im back after a very angry drive home. Not only did the manager at the store let me stand waiting to be helped facing her for 10 minutes before i asked to be helped, she acted as if i were a retarted person and pointed out the audio jack on top and showed me how to put the headphone jack in.
When I explained that for the sake of better sound quality and accessories I have always used the bottom port for audio and it obviously is malfunctioning (it goes on and off when something is plugged in to audio in th mini usb)
She let out a sigh and said she would see if the tech will "even look at it". When she came back she told me that the tech says that the mini usb isn't intended for audio use and he wouldn't accept it.
I explained that my local store told me this would be taken care of here no problem and it was covered under warranty, and i spoke with a few techs online who recommended the same, and now your saying im SOL? she says yes.
I have heard horror storys about bad sprint service but I have never been treated by a company that i support with my money monthly this way. THE WORST CUSTOMER EXPERIENCE I HAVE EVER HAD! I would be fired if i talked to a customer like that and just shrugged off their problem.
Sorry for the rant
networx2002 said:
youll be fine, just nandroid it back to stock they wont even look.
Click to expand...
Click to collapse
This is what I did. I took mine in to get the dust removed and had no issues.
dkdtaylor said:
Yes, before you go to the sprint store restore to factory OS. If you don't that will void your warranty
Click to expand...
Click to collapse
Just FYI, and I'm not saying you'd want to take it to court, but courts have upheld that defects in products that could not be caused by software/firmware changes must be covered under warranty even if the user changed it to some unauthorized version. The case I'm thinking about was regarding a hacked game console but the same would theoretically apply to a phone. This would have to be something like the screen dying or the usb port going bad. If the processor died they could possibly argue that you caused it with under/over clocking attempts.

Phone won't charge

So, somehow my Epic. Got wet and I have no clue. I woke up in the morning and it was fully charged but I noticed it was wet.. not wet enough to have the screen fogged up or anything but when i took the back cover off it was a little bit wet. Then I realized that when I plug it up to charge it, it doesn't charge and when I plug it into my computer it can't be recognized either. I've already tried all the tricks and let it dry it for a day... everything works perfect except it won't charge (and I've tried multiple cables) but, what I really wanna know is if there is a way to go back to a stock rom without a cable or even if there is just a way to completely wipe it even if it doesn't work so I can take it in and get it replaced w/o voiding warranty. I have 66% battery life right now so, I'm keeping it turned off to hope there is a way. Thanks.
Can you stock it: yes. Are you ****ed? Yes. You're not getting a warranty repair on that. Water damage means you better have insurance. Trust me.
I do have insurance... so, I just need to know how to get it back to stock and take it in... or else I'll just call it up lost. Do you have to pay the $100 regardless if its water damage?
Yes, if it's water damaged, you're paying $100. Don't bother stocking it, Asurion doesn't care.
So, should I just call up Asurion and tell them its water damaged.. or just tell them its lost?
mikeregister said:
So, should I just call up Asurion and tell them its water damaged.. or just tell them its lost?
Click to expand...
Click to collapse
No. It's water damaged, tell them so. Once you fax in your affidavit, you'll get a return call within about a day asking for payment on the $100; do so, and it will be priority overnighted to you that day (very nice). Then when you get the new device, you'll use the prepaid mailer to send the damaged device back to them within 10 days.
Well, I just noticed its actually charging ... just doesn't say its charging and the computer doesnt recognize it..
mikeregister said:
Well, I just noticed its actually charging ... just doesn't say its charging and the computer doesnt recognize it..
Click to expand...
Click to collapse
I experienced something similar with mine. You can try a different cable, but if USB is hosed after water damage, your device is toast. I would know.
Yea, I guess I'll give it another day and see how it does if not I'll get a new one.. thanks for the advice though.
Well, my phone has been charging perfectly now that I replaced the cable (it even says its charging now) and I'm not having any problems with it at all except that it's not allowing it to work with my computer, so no odin. Can anyone guide me in the right direction on how to go back to completely stock via SD card. I haven't been able to find anything on it. Would like to go back stock and take it in to sprint. See if I can get a new one. If not I'm currently running AA's i3 and it runs great so, I'll just stick with that if nothing else. Thanks in advance.
Perhaps a search for an update.zip?
Sent from my frozen Syndicated Beast...
Wishkah420 said:
Perhaps a search for an update.zip?
Sent from my frozen Syndicated Beast...
Click to expand...
Click to collapse
Will, that work properly if I'm using a EF02 rom and use say a stock EC05 update.zip?
Here's a link to a thread that has the DK28 leak..... read the intire OP so you don't mess up..... once you flash the update.zip you can then OTA to stock EC05......
http://forum.xda-developers.com/showthread.php?t=861213
theduce102 said:
Here's a link to a thread that has the DK28 leak..... read the intire OP so you don't mess up..... once you flash the update.zip you can then OTA to stock EC05......
http://forum.xda-developers.com/showthread.php?t=861213
Click to expand...
Click to collapse
This method is intended for upgrading from 2.1 is it safe for me coming from 2.3 to do this? Don't want to risk being phoneless if this doesn't work.
mikeregister said:
This method is intended for upgrading from 2.1 is it safe for me coming from 2.3 to do this? Don't want to risk being phoneless if this doesn't work.
Click to expand...
Click to collapse
It might work...... I've never had to use it coming from gb..... the only time i used it was when it first came out so i could get froyo....but I would make a nand backup before flashing like always just to be safe

EVO does not charge, completely revert back?

Hey guys so my EVO has been my daily driver since the day it came out, haven't had any problems and been loving it since.
Recently i purchased an extended battery to hopefully increase the amount of time i have to leave the phone charging. When i switched to the new battery i didn't notice much difference, even conditioned the battery perfectly as well.
So my next step i installed a SBC kernel to see if that may help, well the only thing i can think is that i got lazy and somehow left my phone on with the SBC kernel and now it has messed up the phone.
PROBLEM:
Phone will not accept charge via USB, OEM or Aftermarket charger. The only way for me to use my phone is to charge a battery with an external charger and then just keep switching them out.
So i believe this may be caused by using the SBC kernel but can't be sure (the phone is a bit old and beat up), but i want to revert everything back to stock so i can take it to the Sprint store and see if they will just swap me with another EVO so i don't have any phone downtime. I know worst case scenario i can order another one through insurance but i don't want to spend the $100 deductible if i don't have to.
What is the best way to revert completely back to stock and hopefully make it so at the Sprint store they can't tell that i used a custom rom and kernel?
I created a NAND backup of my current install and was just going to remove the sd card when i go to the Sprint store so i can at least have a backup.
I found these stock roms:
http://forum.ppcgeeks.com/cdma-htc-evo-4g-development/121961-sprint-htc-evo-4g-shipped-roms.html
But can't seem to find any stock kernels except this thread on XDA:
Stock Kernel - xda-developers
Anybody know where i can download the stock kernel?
I also found this thread on XDA with document from a Sprint forum saying that they will accept rooted phones?:
xda-developers - View Single Post - Sprint returns
So my question really comes down to, should i just worry about flashing the stock kernel and rom and then just bring it to a Sprint store?
Anybody got any feedback that has done this before or can point me in the right direction? I want to try and stop by the store today to see what we can get done, have a big week of work ahead of me and don't need any phone downtime.
I also found this thread:
http://forum.xda-developers.com/showthread.php?t=812030
But is that still viable if they are accepting rooted phones and since it is a bit dated? Should i just print out that thread from a forum to bring to sprint store in case they give me problems?
Thanks guys!
I would revert to stock just in case, especially if they can link the kernel to your issue.
Question, you said it won't accept a charge, is that just for the aftermarket battery or the stock too?
Does the USB port function at all?
Because it sounds like it could just be a USB failure.
http://www.megaupload.com/?d=MUSAURP7
Take that file and rename it PC36IMG.zip and boot into your bootloader and approve the update.
That will return it to complete stock. [Kernel, radio, ROM etc]
If you used unrevoked you need to flash this .zip first.
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
TripFlex said:
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
Click to expand...
Click to collapse
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
mattykinsx said:
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
Click to expand...
Click to collapse
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
TripFlex said:
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
Click to expand...
Click to collapse
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
mattykinsx said:
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
Click to expand...
Click to collapse
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
TripFlex said:
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
Click to expand...
Click to collapse
You have s-on so you're not rooted so you can take it into the store.
mattykinsx said:
You have s-on so you're not rooted so you can take it into the store.
Click to expand...
Click to collapse
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
TripFlex said:
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
Click to expand...
Click to collapse
Oh you flashed the s-on .zip, sorry there's so much goddamn trolling around here that you can't help but get caught up in it.
Here's a list of the RUUs.
http://forum.xda-developers.com/showthread.php?t=884060
The .zip are the one that you change to PC36IMG.zip
If you do one of the two top ones you will not be able to re-root the phone later.
[Might not matter if they are replacing it anyway]
Ok great, let me give it a try, thanks for all your help and quick replies!
Okay she's at the store now sitting in that long ass line of phones that need repaired...sometimes it's hard to explain to the sprint people you know what the problem probably is without giving away too much information.
Either way i took the forum printout with me just in case...
BUT they told me they only have (1) evo in stock (obviously besides the ones for sale) and there are 3 other evo's in front of me needing repair (software hopefully).
So as i sat there for a good 30 minutes waiting to give my phone to someone i looked through all the phones they have out now.
Been with Sprint for over 5 years now and the only real upgrade they gave me was the EVO from the TP2 because of how much i complained and complained and complained until they finally gave me one.
I don't have any problems with my EVO, but i use my phone for work and not having it for a day almost makes me feel paralyzed (should not have given old phones to friends, ugh).
What do you think the chances are of them just giving me another phone they have in stock? I'm not too concerned with what it is right now as i just need something to hold me over until i buy another one, but i've had my fun with my EVO and they have plenty of other phones that cost just about the same thing.
I know this question is hard to answer, but if they tell me they have to order the EVO you think if i complain enough they will just give me another phone instead? Maybe i can call Sprint before i head back to the store and see if they can work something out for me?
I'm not saying i want them to give me the phone that cost $200 after rebate as the EVO is now only 99, but if i pay the difference would they? Anybody had this work before?
Hopefully they can just repair my EVO or give me another one, i'm just trying to figure out the best way to do this without having to buy the damn phone at retail cost then return it when my EVO gets in, cut up all my credit cards years ago and thinking about it now just makes me want to cry since i really need one now...ugh..hellp!
Does anybody also know if their business plans have any type of SLA for phones? I would pay $15 a month instead of $8 just to know i can walk into a store and they would give me another of the same or something comparable just so i dont have to go without a phone??
Thanks, i'll let you know how it goes today!
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
TripFlex said:
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
Click to expand...
Click to collapse
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
mattykinsx said:
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
Click to expand...
Click to collapse
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
TripFlex said:
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
Click to expand...
Click to collapse
Glad it worked out for you.
You're welcome.
mattykinsx said:
Glad it worked out for you.
You're welcome.
Click to expand...
Click to collapse
Do you know of a way to root the phone without having USB? Since i'm going to keep this phone i want to try and fix it myself now but USB doesn't work in order to root it again haha
So now that i'm going to keep the phone i guess i need to bring it back to a rootable state...and since i flashed the newest ROM im guessing i can't do that yet, eh?
No, android 2.3.3 is not rootable for the Evo yet
Only a few days later and here's a wonderful thread that worked perfectly for me:
http://forum.xda-developers.com/showthread.php?t=1218386
Rooting was even easier than before!
Now i can finally use Synergy which is very exciting...i'm also going to try that usb trick and see if i can fix my original EVO, maybe use it for dev or something.

Replacement evo

My wife's evo has some hardware issues with the camera. It is rooted, would you all recommend unrooting if going for a replacement?
EDIT:
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Sent from my PC36100 using Tapatalk
Yes
Sent from my PC36100 using xda premium
I thought it was an absolute yes, until I read a few threads on here where it didn't seem to matter for some.
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Warrior 3000 said:
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
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Wow, don't think I'll go that route, but makes for a good story!
ladle3000 said:
Wow, don't think I'll go that route, but makes for a good story!
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Yeah i went a little overkill but i was not able to unroot at all because my phone would not connect to any PC. It was the only other way lol! it worked though!
This question has probably been asked at least 50 times on here. The general consensus is that most sprint stores won't care if you are rooted, as long as you are on a stock rom. However, it is very possible they could flag your device and void your warranty. Since unrooting and re-rooting only takes 5 minutes, just do it to be safe.
The second part of my question is more my interest. I am aware of the general consensus.
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If you're gonna unroot (which I've never found necessary, after numerous screen and camera and speaker and bezel replacements), and remove any root related app, I'm not sure what more you could do, or what you're asking.
sent from AOKP heaven
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
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THREESTRIPEBRAND said:
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
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Thanks man. Exactly the kind of feedback I was looking for.
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ladle3000 said:
Thanks man. Exactly the kind of feedback I was looking for.
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No worries, good luck.
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id say pull your sd card, they wont give you a new one anyway. whenever iv got a new phone it didnt include sd card or battery. They just reused my old ones.

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