Database Users

Weird things about my replacement Imagio

I brought my Imagio in to get a new one under the 30 day worryfree.
The new imagio has a much less sensitive screen and oddly enough, it displays the battery up in the taskbar.
I figured it was worth sharing.
Also, does anyone have any tips on how to improve screen sensitivity? My last one was amazing.

I would do a hard reset. I got a replacement and the screen would not automatically turn off. After a hard reset all was great. Little quirks sometimes happen.

thanks, ill give that a try. i dont believe the phone to be defective because im noticing small improvements in the new one. a crisper sound, less light leak from around the screen and just a sturdier feel. while i have your attention what is your calibration data? im trying to figure out the ideal values.

I am just using the defaults, I have not made any adjustments.

I did a hard reset and changed my PressureThreshold to 900. I changed my PanGestureDistanceThreshold to 80. Everything is working to my liking now.

davidstre said:
I did a hard reset and changed my PressureThreshold to 900. I changed my PanGestureDistanceThreshold to 80. Everything is working to my liking now.
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Click to collapse
where do you get to these settings? somewhere in the registry i guess, sorry for my ignorance

I really think the first set of phones that were available had problems, I had mine replaced and the battery is so much better. There was slight light leakage at the buttom ofthe screen on the first phone, none on the second.
Weird

i agree, i think the first wave had some issues. it'd make sense. this second one is working so much better.
to find these setting youll want to go to...
HKLM>DRIVERS>TOUCHPANEL and youll see Pressurethreshhold
as for the the other...
HKLM>HARDWARE>DEVICEMAP>TOUCH and youll see PanGestureDistanceThreshold
The second path i listed is also where you will find calibration data.
I use PHM RegEdit.
If anyone knows some more about reg tweaks that affect the screen please share!

davidstre said:
I brought my Imagio in to get a new one under the 30 day worryfree.
The new imagio has a much less sensitive screen and oddly enough, it displays the battery up in the taskbar.
I figured it was worth sharing.
Also, does anyone have any tips on how to improve screen sensitivity? My last one was amazing.
Click to expand...
Click to collapse
When I got my original and my recent warranty replacement I noticed the screen was almost "sticky" and hard to swipe and it went away after a day of use.
Someone else I know just got one and their didn't work right out of the box and needed a hard reset and then it was OK. That of course makes no sense to me.

I ordered mine the day they became available. I don't know if I can explain it but it ran pretty poorly (sluggish performance) but after a hard reset it seemed to clear up any problems. What prompted you to replace it?
There is a slight gap between the screen and the buttons that some light does leak out of. Is this cause for concern or just cosmetic? (Seeing as how I'm more or less locked into this phone for the next 2 years.)

I also am wondering the same thing.
I posted a thread on the other forum wondering what everyone's thoughts were on the screen gap.
I love the phone and noticed all of the stores demos are perfect without the gap.
Wondering if I should replace, deal with with the cosmetic annoyance or worry about the long term effects?????

dlombardi said:
I also am wondering the same thing.
I posted a thread on the other forum wondering what everyone's thoughts were on the screen gap.
I love the phone and noticed all of the stores demos are perfect without the gap.
Wondering if I should replace, deal with with the cosmetic annoyance or worry about the long term effects?????
Click to expand...
Click to collapse
I'm calling for a warrantee replacement today, I just can't take it any more. I really like this phone, but boy does the build quality suck.

its purely cosmetic no worries. i have the same gap and have heard lots of people report the same light leak in the location. its completely normal. unless you notice the the light leak becomes more severe or your screen gets a little bit of rippling (both of which i HIGHLY doubt will ever happen) you have nothing to worry about.
also, i noticed the same thing with the screen almost being "sticky". im not sure what it is, but i either adjusted to it or it went away
its not possible for them to seal in all light. the chief concern is making sure dust and moisture cant seep in. the screen is sort of like a big button in this respect. around every button there is light leak.

davidstre said:
its not possible for them to seal in all light. the chief concern is making sure dust and moisture cant seep in. the screen is sort of like a big button in this respect. around every button there is light leak.
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Click to collapse
My first Imagio did not have any light leaking/bleeding around the edge, my replacement does. So I do have to disagree with you that there is no way around it. It may be purely cosmetic, but cosmetics is a factor in purchasing a phone. Otherwise we would all buy ugly Moto phones. So while I know for some people they will deal with it, I am calling V to get an exchange.

Digitizer Non Responsive

Hey guys.
Owned the phone for a few months now and have started to notice a really odd problem. For a while the screen was being fairly unresponsive to touches and I couldn't figure out why. Taking the screen protector off fixed it temporarily but now the issue is back.
I finally realised that the issue was a black smudge that would appear whenever I pushed too hard on the screen. I'm assuming this registers as a touch on the screen and prevents it from working. Rubbing the stylus over the area usually makes it dissipate and the screen becomes responsive again, but it would come back not long later after general use.
Also there's some fairly odd rainbowing underneath the digitizer that moves around when you press on the screen. It circles around the smudges when they appear.
I know that all sounds fairly vague, but any help on the issue would be great. Is a new digitizer in order or could it be fixed by just dissassembling it? I've tried using a suction cap to make the problem go away, the rainbowing disappears but slowly comes back again. Also I haven't dropped the phone, left it near anything etc, besides the digitizer problem the phone works fine.
Thanks in advance!
(On a side note, I bought the phone off eBay and had to use a serial number locater to determine the region of the phone. Found out it was destined for India when I'm in Australia. Fairly odd, but what are the warranty implications? Is it still covered?)

Same problem here!
I've sent it to HTC for repair, since my Diamond2 has 1 year warranty and I only bought it in May/09. HTC said that screen issues are excluded of the warranty and that I have to pay about €70 for the screen repair, because, they say, the problem is due to misuse - wich I don't think is true.

Daisjun said:
Hey guys.
Owned the phone for a few months now and have started to notice a really odd problem. For a while the screen was being fairly unresponsive to touches and I couldn't figure out why. Taking the screen protector off fixed it temporarily but now the issue is back.
I finally realised that the issue was a black smudge that would appear whenever I pushed too hard on the screen. I'm assuming this registers as a touch on the screen and prevents it from working. Rubbing the stylus over the area usually makes it dissipate and the screen becomes responsive again, but it would come back not long later after general use.
Also there's some fairly odd rainbowing underneath the digitizer that moves around when you press on the screen. It circles around the smudges when they appear.
I know that all sounds fairly vague, but any help on the issue would be great. Is a new digitizer in order or could it be fixed by just dissassembling it? I've tried using a suction cap to make the problem go away, the rainbowing disappears but slowly comes back again. Also I haven't dropped the phone, left it near anything etc, besides the digitizer problem the phone works fine.
Thanks in advance!
(On a side note, I bought the phone off eBay and had to use a serial number locater to determine the region of the phone. Found out it was destined for India when I'm in Australia. Fairly odd, but what are the warranty implications? Is it still covered?)
Click to expand...
Click to collapse
You have collapsed your layers between lcd and digitizer.
Some folks here use duct tape to repeatedly pull the layers apart and it fixes their issue for a while.

Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.

Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
search for "newton rings"

Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
The issue is being discussed here:
http://forum.xda-developers...522813
I've already filed a complaint to the comm's regulation office. I'me presently waiting for their response.

had the same issue.. I just replaced the digitizer, it's a bit tricky but certainly possible.. yours is not that old so it should be repaired under warranty if you can have that done (have no clue about your situation there..)
digitizers are cheap on ebay
disassembly:
http://www.pdacenter.ru/razborka/htc-touch-diamond2/

Daisjun said:
Thought it'd be something along those lines. I'll give the duct tape trick a try, can you point me to some other threads? I tried searching but was probably using the wrong terms.
Also vasco that's complete bollocks. I've kept my phone in its case the whole time I've had it, never put any pressure on it or had it in a rough environment. I'd throw a few customer complaints their way, especially if other people have had the same issue. Nice to know I'm not alone at least.
Click to expand...
Click to collapse
Here is my thread about this.
I am in the same boat as you - phone was destined for somewhere in Asia, and I am in Australia. I contacted HTC, and they also told me that the problem could be caused by misuse, even though I KNOW it wasn't, as my phone is always in it's case unless being used, never dropped etc. It sucks, but I think I will just replace the digitizer myself.

HTC Evo suffering from glass separation issues?

http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/

I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..

Nothing wrong with mine.

If you have it, return it for a new one. No need for drama. There is a one year warranty for defects and 30 days risk free from sprint. Pick one or the other.

Most n1's have the same issue. I checked mine when I first got it. You can check if it really is separating by pressing on the corner of the screen and if you hear clicking then you need to use a hair dryer and get the glass hot. Then press down on the screen for 1 to 2 mins. I fixed both of my n1's this way.

Comrade P said:
Nothing wrong with mine.
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Click to collapse
Since yours is fine. Does the light leak at the bottom at all? Mine has all 4 buttons leaking but the lower left brighter, since its separation there is more pronounced.

bsanti said:
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Click to expand...
Click to collapse
yeah, 1 yr manufaterer's warranty will fix this everytime, no charge to you, so I really would not sweat it . . .
or go pull out your hair dryer

Not having a phone for 2 months while waiting for htc to fix your phone is not going to work for me. Thats why I fixed my n1's myself.

I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.

Same issue here, glass is now raised above the bezel, any idea if they let you keep your sd card when you return the phone, not a big deal if not, but it'd be easier.

when you take a phone to sprint for manufaterer's warranty, they typically do not take your phone from you to repair it, they order in a replacement (typically refurbished) and you keep your phone while awaiting it's arrival. when it comes in to the store, they call you, and you bring your phone in for a swap.
wasn't knocking the blow dryer, I would probably try that before getting a replacement.

psufan5 said:
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
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Click to collapse
It sure does.

This happened to me once with my iPhone 3GS and I pushed it on the left corner like what its happening to the Evo, and it did the EXACT same thing. If not more.

I honestly never find out about these defects until I surf a tech site. Now I'm all paranoid. -_-;
Just like those who had the dust under the glass issue with hero's I'm sure this will be fixed in the upcoming batches.
Hope so anyway.

Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.

Damnit... I guess I'll attempt to have my phone replaced.

ReFLeX135 said:
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Click to expand...
Click to collapse
This is how mine is too. If i look at the screen from a top down angle i can see light on the displays. I also see i can move the screen a fraction of a millimeter if press down near the 4 home buttons, but i would have never thought it was a defect. Just seems like enough movement for a sensor to feel it or something.

I have access to two Evos and neither one of these are leaking light around the bottom left corner (or any corner). They do give in the corners a little, not anymore than my iPhone 3G, however.

Has anybody actually talked to Sprint or HTC? I want to know what they plan on doing about this. My screen also is coming loose not that much light leakage though. Also the battery cover doesn't snap on tight. I have a Google I/O phone, hardware version 2. I had problematic with the battery but once I changed it to cdma I have had no issues thus far. I hope they(sprint OR HTC) plans on doing something. Also, if you do take it back to Sprint you'll probably get a new. I doubt they have refurbished phones already. And if they did I think that would worry me. Good luck to all having issues. BTW I still love this phone.

WOW everyday an issue comes up on the EVO,what is goin on?

Screen glass movment

Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.

rashlan976 said:
Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.
Click to expand...
Click to collapse
This has already been Talked about HERE Mate

lufc said:
This has already been Talked about HERE Mate
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Click to collapse
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.

rashlan976 said:
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.
Click to expand...
Click to collapse
To true getting tired i need a holiday, but anyway what i notice is when i put my back on and press down on the back to slide it up i can hear the screen creaking as if is popping up and down on the glue

i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.

sottyc said:
i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.
Click to expand...
Click to collapse
I must admit that i totally agree and i'm already on my fourth Streak. Problems with them so far have ranged from the screen not turning on, loose ear piece and one with a constant flickering screen. I'd like to send this back but with so much time having passed the best i could hope for is a refurb

sottyc said:
i want it PERFECT!.
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Click to collapse
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App

Muo said:
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
No I dont even put it in my pocket. Iv kept it at home in its little case, reason being I use a normal phone when out and about untill I get 2.2 on there.
Fair enought I dont want it perfect but its still a ISSUE...it wont be untill people realise that all these phones mess up in a years time due to this little issue. The side can only get more and more raised it wont fix itself magically.
Its like you going to buy a brand new car and finding the front bumper is slightly out of line...are you going to just put up with it?
Its even been mentioned on some forums as maybe the reason its not released in the US. I mean people over the pond dont have the ****ty "it'll do attitude" they have the "if I dont get what I pay for I will sue" attitude which a much more prefer!
Its a HUGE defect for the screen to be dodgey and the top plastic half to be pealing off!

How are people on their 4th streak? What the hell are you doing to them?
I've had my streak for about 2-3 weeks now. No creaks, no loose fittings, no non-working speakers. not sure why i'm bothering listing things as everything about this phone is brilliant (except the camera )
Best build quality of any phone i've ever had. Good job dell i say.

Its inevitable that a phone so big and so thin will get bent and twisted and will wear as a result. With regards to the quality issue its mostlikely due to the mass production of the phone as cheaply as possible. Although I agree the quality of the streak is fantastic it's also inevitable that some will be defective
Sent from my Dell Streak using XDA App

No problems here thus far all good

I've just watched that video where the streak is taken apart and i've come to the conclusion that its probably the glass and screen moving as one inside the case on the back. Hopefully this is the case as it would mean that the glue between the glass and screen is fully intact and could also explain the cracking the other poster was experiencing.

what the people with the "good" phones dont seem to understand is the difference between wear and just coming out of the box. These problems with the screen being flush have been since opening the box and not after use...

In a previous thread I stated how overpriced I thought the dell polyurethane case was and it is however one unexpected side effect it seems to have is the way it grips the streak seems to strengthen the device as it adds an extra rigidity to it so and it will be less likely to flex.If you carry yours in your pocket I would suggest you consider the case as it does provide protection from potential movement and flex

[DISCUSSION] A thought about the "hinge issue": Possible Solution

Hi.
Just a thought here.
What if you would put magnetic tape on the areas on the picture.
That would take away the loose hinge problem, aint im right.
Then a thought about the magnetic, how will that screw up the gps, compass, the lcd screen or something else.
Anyone have any thoughts?

sluden said:
Hi.
Just a thought here.
What if you would put magnetic tape on the areas on the picture.
That would take away the loose hinge problem, aint im right.
Then a thought about the magnetic, how will that screw up the gps, compass, the lcd screen or something else.
Anyone have any thoughts?
Click to expand...
Click to collapse
It would take away the problem. And an accurate compass.
And perhaps the screen.
The only other thing would be velcro. And screw that!

Any other ideas, the compass i can live without...
The screen is just a little harder to live without.

As DanWilson says, maybe very weak velcro will do the trick.

Dont think velcro is a good choice...
very very weak, maybe

I realise that different handsets suffer more or less from the hinge 'problem', mine seems to be fairly average and does open half way if you pick it not touching the bottom half. But for me I have to hold it in such an awkward way that I usually drop it before or when the hinge flops open.
I find that if I hold the phone in a normal grip with thumb on left side and fingers on the right theres no way it can come open no matter what angle you hold it at?

Is the hinge open itself? U cannot write sms/email in bed or it's just a little loose. I do not see how hinge can prevent normal usage of phone.
BTW. It's not a issue it's by design!

I have been saying magnetic tape is the solution for weeks now!
My Z's hinge is fine at the moment so I am not best to try it out but if anyone does please report back, although I cannot see how it won't work.

D3LTA9 said:
I realise that different handsets suffer more or less from the hinge 'problem', mine seems to be fairly average and does open half way if you pick it not touching the bottom half. But for me I have to hold it in such an awkward way that I usually drop it before or when the hinge flops open.
I find that if I hold the phone in a normal grip with thumb on left side and fingers on the right theres no way it can come open no matter what angle you hold it at?
Click to expand...
Click to collapse
agree totally with u
Well written!

This has to be the biggest non-issue I've ever seen when it comes to cell phone design. I have seen the videos online and I have reproduced the "issue" on my DZ, but as D3LTA9 said earlier, I have to hold it so awkwardly and gingerly that I end up dropping it before the hinge opens.
If your fingers are more than 1/8" wide, you will not hold your phone like this in any real-life, practical operation of the phone.

mymanchris said:
This has to be the biggest non-issue I've ever seen when it comes to cell phone design. I have seen the videos online and I have reproduced the "issue" on my DZ, but as D3LTA9 said earlier, I have to hold it so awkwardly and gingerly that I end up dropping it before the hinge opens.
If your fingers are more than 1/8" wide, you will not hold your phone like this in any real-life, practical operation of the phone.
Click to expand...
Click to collapse
Was just about the wrte the same.. i have a loose "hinge" but no problem..
so i ask "What Hinge Issue ???"

This was born out of people expecting something from the phone that it was not designed to do, with the way the hinge is designed it is always going to fall back on itself in certain situations, it doesn't lock into place and is not meant to.
Sure some are looser than others but its still not an issue, if you don't like it don't moan and try a replacement you need a different phone, get a milestone 2 or something.

Well, got my Z. Yes, it's loose, but I don't care, because opening and closing is very good and I don't use my phone like that, that keyboard would drop...

I'm sure mine is faulty, it just doesn't stay open when I'm trying to txt whilst doing a headstand!!
No,... seriously, mine is loose, doesn't take much effort to open or close, and it does shut itself if I open it and try to hold it face down horizontal... but I never need to use it in that position. Even in bed, if I'm lying on my back, there is always at least a 90 degree angle, maybe upto 140 degrees as the viewing angles are so nice.
My personal preference,... I would like it slight little bit tighter,... but saying that, then I wouldn't be able to open it with one finger???.... so actually,.... as it is is fine.
Sent from my HTC Vision using XDA App

Has anyone here done the "magnetic tape" trick to fix their loose hinge? Mine is starting to get loose, but I don't think it's much of a problem even though I keep opening/closing it to see how loose it might be.

This was actually discussed and attempted sometime ago. The guy who did it said it worked great and he didn't have any issues with the compass/GPS. As far as I know, he was the only one who tried though (before the thread got locked due to immature and off-topic posts). Some pics of his mod are on this page:
http://forum.xda-developers.com/showthread.php?t=802202&page=3
There is a video demonstrating its effectiveness on the page after.
Another solution is actually taking the hinge apart and messing with the spring inside. This has been successful for a lot of people (myself included).
Post here: http://forum.xda-developers.com/showthread.php?t=863919
Videos of mod here: http://forum.xda-developers.com/showthread.php?t=884455 (look through entire thread for more videos)