Screen No longer works. - EVO Shift 4G General

I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.

johnyardavid said:
I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.
Click to expand...
Click to collapse
I guess it depends on how much you know about assembling phones...I'm sure you could find the parts on ebay or a like of..if not just send it to sprint for a refurb and say you dunno what happened..then if they try to charge you..own up and pay or play dumb and say it got damaged in transport or somethin..id go the route of sending to sprint..just cause I'm sure the parts are semi-expensive and the know how a little more than id like to learn
Sent from my PG06100 using Tapatalk

I'd take it to a Sprint store that can do repairs
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Thanks for the suggestions guys

I had a portion of my screen go out and took it in and they replaced some parts. It may be as simple as the cable slid out
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Related

Defective screen - is this terminal?

Hi everyone,
My phone survived falling off the roof of my car and being run over by another car - the leather slip case kept it intact. Initially I thought I'd got away with it, but its picked up a screen defect which has got progressively worse. Essentially the colours go screwy - a green tint with blue bands which move across the screen. Its definitely a loose wire as I've been able to "fix" the fault by tapping the back of the phone.
Until tonight, where its not going back to normal no matter where I tap or how hard. I'm not afraid of disassembly if its fixable - found a video online where they pull it literally to bits. But if I go buy the torx driver is the ribbon cable into the screen reasonably easy to get to? Anyone done it?
Still got 4 months left on my contract, so will be a little sad if I have to resurrect my Hermes.....
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Skellyyy said:
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Click to expand...
Click to collapse
Success!!!!! Sir, you are a genius, thankyou!
auximinies said:
Success!!!!! Sir, you are a genius, thankyou!
Click to expand...
Click to collapse
No problem, any day. Don't even ask how I figured out that that's the way it can be fixed haha.
Sent from my HTC HD2 using XDA App
My god how did your phone survive that
Sent from my HTC HD2 using XDA App

[Q] Dead (?) screen strip

all right. I've found various things about this on the web regarding other HTC phones, but I can't seem to find if anyone else has had this problem with their shift... This morning I realized that the "clear" button in the notification dropdown on CM7 wasn't working for me. I wrote it off as a weird bug. But then I tried to play angry birds, and I can't drag them back, they just fall right off the slingshot.
So I zoom in and I can pull the birds back, but when I get to this strip on the screen, they fly off without my picking my finger up.
Besides the clear button, screen presses generally seem to work, atleast when I'm selecting icons in landscape mode from my home screens. But the n1 style live wallpaper will respond to touches in this "strip" of screen by shooting off the lines around it instead of in it. Also, when I tried to drag to a different homescreen and stop in this strip, it will bounce back. same thing with notification bar. If I try to start dragging the screen from this "strip" I get no movement. The weird thing, of course is that this part of the screen isn't completey dead in terms of responding to touches, because it does register on my device that it is being touched, but drags, the notification menu clear button, the live wallpaper, and, of course, angry birds act funky when I use this part of the screen.
I guess I have to go back to sprint. I think I'm just going to flash a stock rom, but not unroot it.
I also don't have time, so I'm kind of just hoping it will go away.
ANYWAYS... anyone else having touchscreen issues with their HTC EVO shift?
PS: I think clocking my kernel at 800 instead of the 1200 I was using might have something to do with this?
Was running at 800 to preserve battery life, but back at 1200 after a nandroid restore and the problem seems fixed.
2 be clear, I had this issue on CM7 and MikFroyo, so I don't think it could be software related. But CPU clocking related.
Yeah, I also doubt that is the case.
My screen had a freek out. With out touching the screen it would open and close apps jump screens and when I touched the screen I would get no response at all. Had to RUU and send it in for a new phone it was in the connection with the screen. So the sooner you ask for a replacement the better.
Sent from my PG06100 using XDA App
did you just call? any tips? I'm wondering if I can handle this over the phone or not. Also - what did you do while you were waiting for the new phone to come in?
turns out it was the friggen screen protector. however, before I realized that I called my local repair shop and they said that they would be able to swap my phone out for a new/refurb one for $35. Too bad it isn't actually an issue, because I've noticed that the phone is a little less responsive to touch even with the screen protector off... it's just that its not clearly an issue at this point.
I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
Sent from my PG06100 using XDA App
My screen had a dead line going across the middle of the screen but only when swiping side to side, for some reason vertically it was fine....
unrooted, went to sprint store repaired in less than 30 minutes...
onefasttreopro said:
I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Awesome tip, dude. This will help me get a replacement for sure. The issue came back and this is solid proof it exists. Gonna make it hard for anyone to pretend there isn't a problem. Thanks!
Sent from my PG06100 using XDA App
No problem...glad to help...it definitely saved me time...I installed it on my phone and the stores phone and compared them side by side...that way they can't give you a BS answer of "screen needs calibration" etc etc. Lemme know how it goes.
Sent from my PG06100 using XDA App
Sorry didn't respond faster. I just called them and they sent me a new phone next day and I sent them the old phone. Easy as pie no problems with the reps or the techs they didn't argue about it at all. It did take a long time on the phone because they were checking the phone settings no sure what this was but oh well. Just remember to ruu back.
Killer Shift
So they ended up still pretending that there wasn't an issue, saying that maybe it was just the touchtest app. It took a while to convince them that it wasn't just an app.. but after I left it with them for an hour (an hour where I'm sure they did nothin) I came back and showed them the issue again, compared it to the shift that they had, and they finally agreed to order me a refurb. A hassle, but a necessary one.
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Sounds like they just hated looking bad and that you had proven them wrong so they put up a wall...nonetheless I'm glad it ended up working out and hope the replacement phone works out for ya...
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onefasttreopro said:
so they put up a wall...
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Click to collapse
Agreed..It's awful how there is no set policies when it comes to service. Your fate pretty much rests with the tech you happen to get. Some are easy to get along with and some (obviously) aren't.
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The Refurb is great... oh, and FYI - don't use displex on touchscreens hahaha.

[Q] My HTC HD2 is going berserk

Since about 2 months, my HTC HD2 sometimes runs into a strange behavior.
It's like some invisible fingers are touching the screen very quickly, triggering apps, menus, and sometimes calling people!
The only way to stop that is to restart the phone (but when the HD2 starts to behave that way, it's difficult to restart it, as these "invisible fingers" are still competing with MY fingers!).
I don't know what caused the problem in the first place, and I don't know what triggers the problem when it happens.
Is my HD2 out of order?
Thanks
Gz
It could be that your touchscreen is too sensitive and your sweat from your fingers is triggering it; Did you try cleaning the screen, your hands and using a screen protector?
your digitizer is going to die very soon
By "digitizer", you mean the touch glass?
Did it happened to you before?
Why so many of your phones had their glasses cracked?
Thanks
adempozhari said:
your digitizer is going to die very soon
Click to expand...
Click to collapse
It's very probable to happen...
Try to massage the screen around the corners especially above the buttons.
There is some kind of "glue" to prevent contact with metal but if its old or used it could make this problem.
Maby you can trigger it or at least find the point where to press to make it stop.
=> using a heating fan (warm not hot!) to vaporize water could help too maby. No warranty here!
dertester123 you may have found the real cause of the problem, but I'll have to test more before I can confirm.
Cheers.
Gz
i have been having the same problem lately and i must say, i'm pretty sure it's about the sweaty fingers! i have read on other sites that the capacitive (?) screen is too sensitive and that many are experiencing these problems, especially during summer!
JimWest7997 said:
i have been having the same problem lately and i must say, i'm pretty sure it's about the sweaty fingers! i have read on other sites that the capacitive (?) screen is too sensitive and that many are experiencing these problems, especially during summer!
Click to expand...
Click to collapse
Just place some waterdrops on the display or use it with fingers that you put some lotion on....
Problem is when it gets under the display, but thats rather uncommon i hope;D
I case its just just sweaty fingers, what are pants for?
I have the same problem but it only happens in my music app. Could this be causedby a virus of some sort?
vietnameseJames said:
I have the same problem but it only happens in my music app. Could this be causedby a virus of some sort?
Click to expand...
Click to collapse
are you running android ics? In ics they changed the input slightly i heard, and maby its not ported correctly...
When using another music app or switching to generally other apps while music plays everything is okay?
I dont think its a virus or something, most of them want to spy or change userdata and not annoy you
I thought I had found the cause of my problem, but I can't confirm it, as this problem hasn't appeared since the middle of May, when I followed dertester12's advice to massage the screen on the corners!
But I noticed a spot in the middle of my touch screen where the "glass" seems to "touch" or to be glued to something underneath it. This spot is till here today, but despite of that, the problem is not occuring now. I'll try to attach photos of that.
So to sum it up, I'm still not sure about what caused the problem...
grendizerus said:
I thought I had found the cause of my problem, but I can't confirm it, as this problem hasn't appeared since the middle of May, when I followed dertester12's advice to massage the screen on the corners!
But I noticed a spot in the middle of my touch screen where the "glass" seems to "touch" or to be glued to something underneath it. This spot is till here today, but despite of that, the problem is not occuring now. I'll try to attach photos of that.
So to sum it up, I'm still not sure about what caused the problem...
Click to expand...
Click to collapse
Did you disassemble your screen before?
Sent from my T9193 using xda premium
Nope. You think something got under the touch screen?
hengsheng120 said:
Did you disassemble your screen before?
Sent from my T9193 using xda premium
Click to expand...
Click to collapse
I'll dig out the topic.
Hangsheng I have the same problem as described at the beginning, but mine handset had replaced touchscreen with lcd panel.
What it could be the cause of this behaviour?
fikthor said:
I'll dig out the topic.
Hangsheng I have the same problem as described at the beginning, but mine handset had replaced touchscreen with lcd panel.
What it could be the cause of this behaviour?
Click to expand...
Click to collapse
Well the touchscreen must be isolated from the display. Therefore they put some blue glue at the area over the buttons where the HTC logo is. For me I used alcohol to clean the touchscreen as I replaced it and had the problem that when pressure was added the layer of glue was to thin to isolate and gave me fake inputs.
You can test by massaging this area.
Also the contacts on the backside of the screen must be isolated to the housing and the screen. I could think that when you soldered the stock isolation thinned out too..
Last but not least touchscreen, display and housing must be grounded correctly. Therefore all parts are wrapped in metallic foil at the edges... To connect them..
As the touch screen is very sensitive to even little currents its often hard to find the problem as it could also be a totally different cause.
All the above mentioned points should be checked and are relatively easy to fix. But it needs total disassembly what - especially to old devices- has a risk.
Risks are:
That damn flex cables are old and tend to break. The buttons have small tapes on top that come off easily and never go back again... And many more things that break when dis- and reassembled to often.
Sometimes it's cheaper to sell defect HD2 and buy new/used one..
On eBay you often get very good prices for defective HD2..
Gesendet von meinem HTC HD2 mit Tapatalk 2
Odp: [Q] My HTC HD2 is going berserk
The thing is every issue dissappear when it's on WinMob. I cannot pass this behaviour so decided to switch handsets. HD2 was very good phone.
Sent from my GT-N7100 using xda app-developers app

Possible fix (or at least temporary bandaid) for faulty Atrix 4G digitizers.

I found a simple solution to fixing a digitizer that's starting to go bad, after having replaced the digitizer on my phone TWICE. The first digitizer started having the typical symptoms, where about a 1cm bar about a third of the way down the screen just wouldn't register touches. And if it did, it normally ended up with spontaneous, erratic behavior. I ordered a replacement, which turned out to be worse than the original digitizer. Sent that one back, got another digitizer, and it worked great for about a month. Then I started having same issues all over again. (And if anybody here has replaced a digitizer on this phone already, you probably understand how painful it can be.)
So, for those of you who haven't ordered a replacement yet, and are having the issues I've described above, try this test first. When you start experiencing erratic behavior and dead spots, squeeze the upper portion of the phone, where the camera, speaker, and Motorola logo is, moving in left to right. Don't be afraid to use a good amount of pressure, but don't squeeze to where you might crack something. If the problem disappears, the thin cable underneath that area is starting to separate away from the connections. (Don't know the correct terminology here.) Now, I'm not sure if it's just glue or really thin amount of solder holding these connections together, but I do know that they break pretty easily. I ended up using a heat gun, and heating up the upper portion of the phone till it was a little too hot to touch (be careful, though, too hot, and you might cause some damage to the LCD screen.) and used a rag and squeezed from the center, moving outwards, maintaining as much constant pressure as I could, till the phone was about normal temperature.
It's been roughly an hour since I've tried this, and I haven't had any issues thus far, except for a couple hiccups. I may end up doubling up on the double sided tape on the bottom, to create more of an incline to prevent the ribbon from further separating. But this may help squeeze some more life out of the digitizer. Hopefully this helps a few of you!
Well, turns out the fix really didn't work. Still trying to figure out what causes the digitizers to go bad. I have noticed, though, that squeezing the upper left corner (where the camera is) gets rid of the problem, but it reappears usually a few moments later.
Fingerprint scanner
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Awesome. I wish I had known that, I would've disconnected that shiz. Appreciate the response though.
stevendeb25 said:
Fingerprint scanner
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Click to expand...
Click to collapse
How do you know its the FP scanner?
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djluis48 said:
How do you know its the FP scanner?
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Click to collapse
i dont for defo, but thats the area that i posted about, http://forum.xda-developers.com/showthread.php?t=1719653
you use that piece thin of metal, to push against the fingerprint area, then screen display is good
working for me over a week now.
I got caught in the same problem,i have read a thread about how to fix this problem the other day (which is to insert a small stuff between the battery and fingerprint scanner)
then i tried to pull the scanner upwards a little,then it seems working!
but this issue comes back after i placed the back cover
finally i found that my problem would disappear once the back cover taken out!and appear once covered!
I think the problems starts when you push a lot of times the finger print to wake up the phone.
Sent from my MB860 using XDA

Help.. URGENT help.. I cracked my screen.

So my Nexus had the screen lift.. I was just curious, and wanted to see the back of it.
Took the back cover off, no problem. I didn't really do anything except look around. When I wanted to pop the back cover back in, I had trouble with one corner.. it just wouldn't pop in. So i pushed that corner a bit (I swear I didn't really use that much strength) but I turned the device around and saw the corner of the glass was cracked. It didn't reach the pixeled part of the screen, it was only at the black border.
So I thought- ah.. oh well it was my fault. I was pissed.. but who was I to blame right? I'll just live with it.
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Can anyone tell me what to do now? I've taken the device out of the states. The country I am in do have Asus office. I know the warranty probably does not cover this. I would be willing to pay for a new screen- but does anything know how much it will cost?
Sigh.. any help/comment would be nice. I'm totally devastated right now. I know it's my fault for not being careful. But I am able to go traveling next week, and was looking forward to reading books on it etc.
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I'm not in the U.S, and won't be anytime soon. My friend bought it over for me. Tomorrow I will call the local Asus office and ask them about it.
In the meanwhile I might just buy the micro-USB to USB cable, and use a mouse to control it. Although That will look ridiculous as I'll have to find a flat surface to use the mouse everytime. Is there some other USB controller I can use to control the screen?
Also I don't really know much about digitizers.. once you crack one corner, does it mean the entire thing is not usable anymore?
I had very small screen lift issue. Barely noticeable. But with this official nexus 7 cover seems to keep it down
thunder9111 said:
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Click to expand...
Click to collapse
The touch panel is fused to the glass so if it breaks you're out of luck sorry
Sent from my Nexus 7 using xda premium
does that mean if I want to get a replacement I'll have to pay for LCD+digitizer? :crying:
It'll probably cost more than $100 right...

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