[Q] Dead (?) screen strip - EVO Shift 4G General

all right. I've found various things about this on the web regarding other HTC phones, but I can't seem to find if anyone else has had this problem with their shift... This morning I realized that the "clear" button in the notification dropdown on CM7 wasn't working for me. I wrote it off as a weird bug. But then I tried to play angry birds, and I can't drag them back, they just fall right off the slingshot.
So I zoom in and I can pull the birds back, but when I get to this strip on the screen, they fly off without my picking my finger up.
Besides the clear button, screen presses generally seem to work, atleast when I'm selecting icons in landscape mode from my home screens. But the n1 style live wallpaper will respond to touches in this "strip" of screen by shooting off the lines around it instead of in it. Also, when I tried to drag to a different homescreen and stop in this strip, it will bounce back. same thing with notification bar. If I try to start dragging the screen from this "strip" I get no movement. The weird thing, of course is that this part of the screen isn't completey dead in terms of responding to touches, because it does register on my device that it is being touched, but drags, the notification menu clear button, the live wallpaper, and, of course, angry birds act funky when I use this part of the screen.
I guess I have to go back to sprint. I think I'm just going to flash a stock rom, but not unroot it.
I also don't have time, so I'm kind of just hoping it will go away.
ANYWAYS... anyone else having touchscreen issues with their HTC EVO shift?

PS: I think clocking my kernel at 800 instead of the 1200 I was using might have something to do with this?
Was running at 800 to preserve battery life, but back at 1200 after a nandroid restore and the problem seems fixed.
2 be clear, I had this issue on CM7 and MikFroyo, so I don't think it could be software related. But CPU clocking related.
Yeah, I also doubt that is the case.

My screen had a freek out. With out touching the screen it would open and close apps jump screens and when I touched the screen I would get no response at all. Had to RUU and send it in for a new phone it was in the connection with the screen. So the sooner you ask for a replacement the better.
Sent from my PG06100 using XDA App

did you just call? any tips? I'm wondering if I can handle this over the phone or not. Also - what did you do while you were waiting for the new phone to come in?

turns out it was the friggen screen protector. however, before I realized that I called my local repair shop and they said that they would be able to swap my phone out for a new/refurb one for $35. Too bad it isn't actually an issue, because I've noticed that the phone is a little less responsive to touch even with the screen protector off... it's just that its not clearly an issue at this point.

I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
Sent from my PG06100 using XDA App

My screen had a dead line going across the middle of the screen but only when swiping side to side, for some reason vertically it was fine....
unrooted, went to sprint store repaired in less than 30 minutes...

onefasttreopro said:
I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
Sent from my PG06100 using XDA App
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Awesome tip, dude. This will help me get a replacement for sure. The issue came back and this is solid proof it exists. Gonna make it hard for anyone to pretend there isn't a problem. Thanks!
Sent from my PG06100 using XDA App

No problem...glad to help...it definitely saved me time...I installed it on my phone and the stores phone and compared them side by side...that way they can't give you a BS answer of "screen needs calibration" etc etc. Lemme know how it goes.
Sent from my PG06100 using XDA App

Sorry didn't respond faster. I just called them and they sent me a new phone next day and I sent them the old phone. Easy as pie no problems with the reps or the techs they didn't argue about it at all. It did take a long time on the phone because they were checking the phone settings no sure what this was but oh well. Just remember to ruu back.
Killer Shift

So they ended up still pretending that there wasn't an issue, saying that maybe it was just the touchtest app. It took a while to convince them that it wasn't just an app.. but after I left it with them for an hour (an hour where I'm sure they did nothin) I came back and showed them the issue again, compared it to the shift that they had, and they finally agreed to order me a refurb. A hassle, but a necessary one.
Sent from my PG06100 using XDA App

Sounds like they just hated looking bad and that you had proven them wrong so they put up a wall...nonetheless I'm glad it ended up working out and hope the replacement phone works out for ya...
Sent from my PG06100 using XDA App

onefasttreopro said:
so they put up a wall...
Sent from my PG06100 using XDA App
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Agreed..It's awful how there is no set policies when it comes to service. Your fate pretty much rests with the tech you happen to get. Some are easy to get along with and some (obviously) aren't.
Sent from my PG06100 using XDA Premium App

The Refurb is great... oh, and FYI - don't use displex on touchscreens hahaha.

Related

Htc Hero 6250 screen is acting up?!

Well for some reason, at random times, when I press on my screen the notification bar will drop down. This gets annoying because It won't allow me to do anything. For example, if I were to bring up google and type something, each letter I try to type the notification bar will drop! ugh.. what could be causing this problem? is it the screen needed to be replace? any advice?
also I have to hold the phone in a upright angle in order for it to work properly. If I leave it,for example, flat on the table it won't really pick up anything I push. But as soon as I lift it up and tilt it, works fine.
I kinda have the same prob but mine will type different letters then i push and will even take overat times but I think mine has to do with the bad seal I got cause I have one of the first model's
Sent from my HERO200 using XDA App
Screen covers often times will cause this. Happened to me every few days when I had one. And fyi, I'm a mechanic, not had a screen protector in months, and no scratches. This screen is pretty resilient.
Sent from my HERO200 using XDA App
I too have the first model however is there a fix for this?
EclipseTouchPro said:
I too have the first model however is there a fix for this?
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Well it could be a lose connection for you with having to hold it a certain way
Sent from my HERO200 using XDA App
rulyskull said:
Well it could be a lose connection for you with having to hold it a certain way
Sent from my HERO200 using XDA App
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know of a step by step how to fix it? but before I do anything like that, how can I tell if I'm still under the 1 year manufacture warranty, I got this phone from private seller at a low price.
EclipseTouchPro said:
know of a step by step how to fix it? but before I do anything like that, how can I tell if I'm still under the 1 year manufacture warranty, I got this phone from private seller at a low price.
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Call sprint
Sent from my HERO200 using XDA App
Mine did this over time eventually my touch screen just gave out and i had to go get a refurbished one
I am having the same issue with Sprint Hero CDMA. I tried clearing all factory settings, delvick cache, and anything else I could find to clear in recovery. I then used a RUU to clear it completely back to factory, still no luck. I noticed that what it is actually doing is for some reason it is sensing the touch only at the top. I figured this out while playing 'alchemy classic'. If i tried to touch any of the top icons, (for those that do not play it, these are in the same are of the notification bar) it wouldn't work. When it stopped letting me move the elements around, if i clicked anywhere below one of the top icons, it would select the icon above it, regardless of how far down on the screen I touched. I will be going to the sprint store to have them look at it, hopefully they will have decent news.

Bad spot on screen

Well, I got off work this morning and started texting my girlfriend. I noticed that the "d" wouldn't register when I pressed it on the horizontal keyboard. I thought it was wired so i wiped everything, changed to 3 different kernels and nothing has worked. I haven't dropped the phone that I can remember anyways. What could it be. It's in the same spot regardless of being in horizontal or verticle. Could it be hardware?
I would try your backup ROM and see if that works. It's worth a try I guess.
ejdavis72 said:
I would try my backup ROM and see if that works.
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Huh?
Your back up Rom?
He may not be using a custom rom
Sent from my Incredible using XDA App
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
Someones reported this happening when using a battery that doens't fit the phone perfectly. The EVO 1500 battery for example
Riley1524 said:
Im guessing that it is def a hardware issue. Any idea what it could be or where I can find the correct part?
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verizon?
Sent from my ADR6300 using XDA App
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
nectur said:
It's a defect. Take it back to Verizon and they will replace it. I had that issue the day I got my original Incredible. They replaced it no questions asked, even with next day shipping while the back-order was still 3 weeks+. You will probably find that it is an entire horizontal row that won't register (when your phone is in portrait, vertical column if you are holding it in landscape). What I did was download a paint app to prove the issue to my verizon store. When you slide diagonally across the area it will get confused and either not paint or paint a vertical line across the area, very obvious.
Good luck!
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Thanks for the reply!! I actually just bought a digitizer and I'm going to replace it myself. These phones are super easy to take apart and work on.

bottom of screen unresponsive?

I just got my woad in the mail today and I've only had one issue.
The bottom of the screen isn't very responsive.. and the unresponsiveness mostly happens
To the bpttom of the screen I was just wonering ifany1 else has experienced a problem like this.
Should I return it for a new one or stick with this one?
Btw this is fresh out the box so its still on 3.1 not sure if it will make
A difference though if its a hardware defect.
im having few problems with bottom left of the screen not being as responsive as the rest of the screen. This problem becomes obvious when i started using a drawing app to take notes and noticed on bottom left it would skip over little parts of the screen. i tried differnent apps and get this. before that i never noticed this and thos spots arent dead because if i use my thumb then it detects.
So I'm not alone then. I guess I'll ask new egg to send new another epad must be a manufacturer defect.
Sent from my HTC Glacier using XDA App
I've got a whole section of the x axis (in landscape) across the screen that is dead. Pretty ridiculous QC if you ask me. This device is *****ing as long as everything is functional hardware wise. Working on my fifth one here because of various defect. I'd like to kick someone's ass for this.
Sent from my HTC Glacier using XDA App
I got one and the whole top of the screen maybe about a half inch had the same problem. Returned it and the new one is fine.
Sent from my DROID2 using Tapatalk

Shift touchscreen issue.

I noticed tonight that my touchscreen stops working when I slide the keyboard all the way out. It looks like when you slide it, when it gets about 1/2 way, the lights under the touch keys (home, search, etc) turn off, then 3/4 of the way out, they come back on, but you can't touch anything on the screen. No scrolling, no selecting, nothing. When you start to close it, the lights turn off 3/4 of the way open, then 1/2 the way open they turn on and the touch screen starts working again.
I've been watching videos on how to replace the digitizer and they look easy enough for me to do, but is it really the digitizer if it is working when the phone is closed? This sounds more like a loose cable, eight? Anyone else have this happen?
That does sound more like the flex cable
Michigan rockin the forums again :O
one by one the penguins steal my sanity
CodeMonk said:
I noticed tonight that my touchscreen stops working when I slide the keyboard all the way out. It looks like when you slide it, when it gets about 1/2 way, the lights under the touch keys (home, search, etc) turn off, then 3/4 of the way out, they come back on, but you can't touch anything on the screen. No scrolling, no selecting, nothing. When you start to close it, the lights turn off 3/4 of the way open, then 1/2 the way open they turn on and the touch screen starts working again.
I've been watching videos on how to replace the digitizer and they look easy enough for me to do, but is it really the digitizer if it is working when the phone is closed? This sounds more like a loose cable, eight? Anyone else have this happen?
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Sounds like it's most likely the Flex Cable. Which is easy enough to change. They usually don't just come loose. Has been know to happen, but it's rare. You can repair it yourself, you just have to have the proper tools. If you do attempt it, be sure to take your time. You can pick the Flex Cable / Tool Kit up on Ebay, or Amazon fairly cheaply.
prboy1969 said:
Sounds like it's most likely the Flex Cable. Which is easy enough to change. They usually don't just come loose. Has been know to happen, but it's rare. You can repair it yourself, you just have to have the proper tools. If you do attempt it, be sure to take your time. You can pick the Flex Cable / Tool Kit up on Ebay, or Amazon fairly cheaply.
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I personally wouldnt touch it... I had a bad flex cable and brought it to sprint and they bricked my phone while changing it... If sprint can brick that easily changing a flex cable, imagine your odds...
Sent from my PG06100 using Tapatalk
drob311 said:
I personally wouldnt touch it... I had a bad flex cable and brought it to sprint and they bricked my phone while changing it... If sprint can brick that easily changing a flex cable, imagine your odds...
Sent from my PG06100 using Tapatalk
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That's very true. There is a chance you can damage, or even "Brick" the device if you don't know what your doing. I've changed about about five already. The first one took forever, I was so nervous. But after about the third one it was all good . Same with the digitizers, first one is like Ahhh . After about the 10th one it's not that scary. No I do not damage my phone that often. Just know a lot of people who do. That also do not have TEP Insurance.
TEAM MiK
Mik Roms Since 3/13/11
Ok, in the immortal words of Eminem, "I'm not afraid." Or wasn't, at least. I took it apart tonight and yep, the flex cable is broken. Taking it apart made it worse and I've lost my earpiece. The good news is the touch screen works while the keyboard is slid out... But it doesn't with it in. lol
I did find some on ebay, but does anyone know of a place that sells the sliding mechanism? Mine is pretty sloppy and I'd like to fix that while I have it open to replace the cable.
Your best bet is going to be a damaged Shift. I don't know of any place that sells just the parts. But I would still hunt around on the net. Maybe check Amazon, or Craigslist.
TEAM MiK
MikROMs Since 3/13/11
I mean nobody disrespect I am just as intrigued by taking things apart and just as satisfied with self repair as the next tech guy, but you don't even need to have TEP to get a shift with a broken flex cable replaced. This is a warranty issue. By no fault of yours, the phone is broken. Sprint replaces these without push back, I'm on my 3rd shift. Now that you've opened it though, you may be out of luck.
HTCotta said:
I mean nobody disrespect I am just as intrigued by taking things apart and just as satisfied with self repair as the next tech guy, but you don't even need to have TEP to get a shift with a broken flex cable replaced. This is a warranty issue. By no fault of yours, the phone is broken. Sprint replaces these without push back, I'm on my 3rd shift. Now that you've opened it though, you may be out of luck.
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Click to collapse
You can always tell them you took it to a third party store to get looked at.
It was out of warranty. I already tried the warranty route.
Anyway, got the cable today, put it in and the jawbone connector for the LCD is jacked up. It won't go all the way in no matter what you do. So I put the old one back in and now the touch screen is completely gone.
My wife called sprint while I was messing with it cause she wanted to see if there were any repair stores that had parts and they offered me an early upgrade. $105 bucks and I get up to a $150 discount as long as I re-up for 2 years. Since I'm pretty happy with Sprint, this is probably a win-win situation for me to do it, so I did.
Now I just have to decide... Moto Photo, Nexus 4g, or Samsung Galaxy 2. Any opinions?
*edit: I use CM7 on my shift and would like to continue to use CM7, I don't NEED CM9, but the option would be nice.
I have a shift for sale mint condition only 2 months old...
Sent from my PG06100 using Tapatalk
Sorry, I already signed up for the upgrade. I just need to go pick one up.
Wait for the Galaxy Nexus, that's what I'm doing. The development is too awesome on nexus devices for me to stay away any longer. Even if the specs are already somewhat outdated, I just want one
HTCotta said:
Wait for the Galaxy Nexus, that's what I'm doing. The development is too awesome on nexus devices for me to stay away any longer. Even if the specs are already somewhat outdated, I just want one
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You will miss your Shift . Once the Shift has you, it will never let you go .
obe1kobe said:
I have a shift for sale mint condition only 2 months old...
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How much? ....
obe1kobe said:
I have a shift for sale mint condition only 2 months old...
Sent from my PG06100 using Tapatalk
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BOOOO! Try the marketplace on xda instead of advertising it here btw what's you next device? I'm trying to see if I should even bother staying with sprint now that LTE is on hold it seems like I might never get 4G speeds in my town.
Ok, didn't want to clutter things up and start a new thread so I'm gonna hijack this one. Hope thats ok.
I've been having troubles with my touch sceen the last few weeks and its very sporadic. So first issue it just simply stops responding all together. Like for instance i go to pull notification bar down and it stops part way down and i cant slide it up or down nor do the home back keys work. I have to hit power button to lock then hit power button and unlock then all is fine for awhile. And to be clear i dont have to power it off, just lock it. Another instance I'll be browsing the web and i go to scroll down it starts acting goofy. As if i got 2 fingers on the sceen trying too pinch to zoom when i clearly dont. Another silly thing happens where it acts like some one is remotely using my phone. For instance I unlock my phone and then it just hitting buttons. It's actually made a phone call for me before. Also happens when browsing or anything else.
I run miui build 112300 with sparks patch. I have ran this rom for a very long time so something tells me it aint the rom. I really dont remember what I've installed lately so don't know if an app would be causing this. Something tells me its a hardware issue but i was hoping to get some suggestions before flash something new or worse running the ruu to stock. Also, i dont think it would be the flex cable because it happens mostly without the keyboard out. Plus i rarely use my keyboard, although I'm using it right now.
Any suggestions would be appreciated.
Thanks in advance.
Sent from my PG06100 using XDA App
^^^ same thing happens to me. I think flashing the touchscreen firmware update would solve it but i haven't had time to try and fix it.
Shifted from my EVO
tbag1122 said:
Ok, didn't want to clutter things up and start a new thread so I'm gonna hijack this one. Hope thats ok.
I've been having troubles with my touch sceen the last few weeks and its very sporadic. So first issue it just simply stops responding all together. Like for instance i go to pull notification bar down and it stops part way down and i cant slide it up or down nor do the home back keys work. I have to hit power button to lock then hit power button and unlock then all is fine for awhile. And to be clear i dont have to power it off, just lock it. Another instance I'll be browsing the web and i go to scroll down it starts acting goofy. As if i got 2 fingers on the sceen trying too pinch to zoom when i clearly dont. Another silly thing happens where it acts like some one is remotely using my phone. For instance I unlock my phone and then it just hitting buttons. It's actually made a phone call for me before. Also happens when browsing or anything else.
I run miui build 112300 with sparks patch. I have ran this rom for a very long time so something tells me it aint the rom. I really dont remember what I've installed lately so don't know if an app would be causing this. Something tells me its a hardware issue but i was hoping to get some suggestions before flash something new or worse running the ruu to stock. Also, i dont think it would be the flex cable because it happens mostly without the keyboard out. Plus i rarely use my keyboard, although I'm using it right now. If not, time to take it to Sprint.
Any suggestions would be appreciated.
Thanks in advance.
Sent from my PG06100 using XDA App
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The first thing you can try is the latest Radio and Touchscreen Firmware HERE. If that does not work and the screen is still acting strange I would RUU back to Stock Unrooted. See if that resolves the issue. If not it's time to take it back to Sprint.
OK, thanks for the suggestions. Just flashed the new firmware. Like I said it was very sporadic so time will tell. Hopefully this works cause it's been a long time since I rooted my phone and I'd hate to unroot it.
Sent from my PG06100 using XDA App

[Q] Touchscreen Issues Presses keys by itself etc...

Hi guys...Just bought a N7 for my GF as a X-Mas gift and while it's great when working, there is a major touchscreen issue going on.
Let me first say I have searched and searched and came up with a lot, unfortunately it seems the problem was "fixed" by google with official updates. Well not in this case. I am on latest 4.2.1.
The issue is, the touchscreen will completely rearrange itself somehow. Example- if you click on something in the upper end it will click something randomly at the bottom of the screen. Another issue it, if you click on search/browser address bar and start typing, there is a ton of lag , and any number of things happen like, again, something else will get pressed at the bottom, or it will do nothing, and then suddenly start hitting a key (again, with the keyboard popped up at the bottom) like x over and over again, filling the page with 10-20 X's...
As soon as I put it to sleep and wake it up/unlock...it immediately goes away, just to come right back in a few minutes.
She does have a case on it with a magnet to auto wake, so I told her to take it off and see if it keeps doing it. It does...so no go there...
I want to call google for support, but am scared of getting a dumb rep that will tell me to power off the device etc...you know the drill...by the book pre-written crap they tell you to do, that solves nothing.
Any help would be much appreciated...and again sorry if this is something well known and simple to fix, but again, all my research dates back to june posts about issues already fixed via updates.
Thanks in advance!
Have you already tried a factory reset as after most recent update? You will lose all data but worth a shot. May need to RMA.
Sent from my Nexus 7 using xda premium
Ill try it
Sent from my SGH-T999 using xda app-developers app
Factory reset...ok for a while..then it started again...
Got it all figured out tho....if you ever so slightly twist the body to the left the screen will not respond at the bottom and will start pressing itself randomly....sometimes even touching the bezel will do something. ..then twist it a bit to the right and all is well...
Sh*t built product obviously. Had it in a case before even turning it on.
Going back...hopefully replacement will be better.
Sent from my SGH-T999 using xda app-developers app
accordex said:
Factory reset...ok for a while..then it started again...
Got it all figured out tho....if you ever so slightly twist the body to the left the screen will not respond at the bottom and will start pressing itself randomly....sometimes even touching the bezel will do something. ..then twist it a bit to the right and all is well...
Sh*t built product obviously. Had it in a case before even turning it on.
Going back...hopefully replacement will be better.
Sent from my SGH-T999 using xda app-developers app
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Ahh. You got the floating screen issue. Asus knows of it and will fix it.
Sent from my Inspire 4G using xda premium

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