So my Nexus had the screen lift.. I was just curious, and wanted to see the back of it.
Took the back cover off, no problem. I didn't really do anything except look around. When I wanted to pop the back cover back in, I had trouble with one corner.. it just wouldn't pop in. So i pushed that corner a bit (I swear I didn't really use that much strength) but I turned the device around and saw the corner of the glass was cracked. It didn't reach the pixeled part of the screen, it was only at the black border.
So I thought- ah.. oh well it was my fault. I was pissed.. but who was I to blame right? I'll just live with it.
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Can anyone tell me what to do now? I've taken the device out of the states. The country I am in do have Asus office. I know the warranty probably does not cover this. I would be willing to pay for a new screen- but does anything know how much it will cost?
Sigh.. any help/comment would be nice. I'm totally devastated right now. I know it's my fault for not being careful. But I am able to go traveling next week, and was looking forward to reading books on it etc.
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
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Well I'm not in the U.S, and won't be anytime soon. My friend bought it over for me. Tomorrow I will call the local Asus office and ask them about it.
In the meanwhile I might just buy the micro-USB to USB cable, and use a mouse to control it. Although That will look ridiculous as I'll have to find a flat surface to use the mouse everytime. Is there some other USB controller I can use to control the screen?
Also I don't really know much about digitizers.. once you crack one corner, does it mean the entire thing is not usable anymore?
I had very small screen lift issue. Barely noticeable. But with this official nexus 7 cover seems to keep it down
thunder9111 said:
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
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Click to collapse
The touch panel is fused to the glass so if it breaks you're out of luck sorry
Sent from my Nexus 7 using xda premium
does that mean if I want to get a replacement I'll have to pay for LCD+digitizer? :crying:
It'll probably cost more than $100 right...
Related
Hi everyone,
My phone survived falling off the roof of my car and being run over by another car - the leather slip case kept it intact. Initially I thought I'd got away with it, but its picked up a screen defect which has got progressively worse. Essentially the colours go screwy - a green tint with blue bands which move across the screen. Its definitely a loose wire as I've been able to "fix" the fault by tapping the back of the phone.
Until tonight, where its not going back to normal no matter where I tap or how hard. I'm not afraid of disassembly if its fixable - found a video online where they pull it literally to bits. But if I go buy the torx driver is the ribbon cable into the screen reasonably easy to get to? Anyone done it?
Still got 4 months left on my contract, so will be a little sad if I have to resurrect my Hermes.....
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Skellyyy said:
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
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Success!!!!! Sir, you are a genius, thankyou!
auximinies said:
Success!!!!! Sir, you are a genius, thankyou!
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Click to collapse
No problem, any day. Don't even ask how I figured out that that's the way it can be fixed haha.
Sent from my HTC HD2 using XDA App
My god how did your phone survive that
Sent from my HTC HD2 using XDA App
I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.
johnyardavid said:
I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.
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Click to collapse
I guess it depends on how much you know about assembling phones...I'm sure you could find the parts on ebay or a like of..if not just send it to sprint for a refurb and say you dunno what happened..then if they try to charge you..own up and pay or play dumb and say it got damaged in transport or somethin..id go the route of sending to sprint..just cause I'm sure the parts are semi-expensive and the know how a little more than id like to learn
Sent from my PG06100 using Tapatalk
I'd take it to a Sprint store that can do repairs
Sent from my PG06100 using XDA App
Thanks for the suggestions guys
I had a portion of my screen go out and took it in and they replaced some parts. It may be as simple as the cable slid out
Sent from my PG06100 using XDA App
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
rayrayw said:
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
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Click to collapse
I would say one of the most important things would to make sure the volume rocker and the power button feel solid. This is the most heard of problem in the nexus s forums. We haven't really experienced problems like burn in but you can check for that by running a full screen app like a game at max brightness.
Good point, the volume rocker on my N1 was starting to act up with age too.
afzalarsalan said:
We haven't really experienced problems like burn in
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Speak for yourself on that one. The buttons at the bottom got burned into mine from having the display stay on while charging.
burn on screen dont matter if u can see buttons at bottom for search back home ect as there used alot and are off the main screen and volume and power buttons even tho mine are still like new after 2 years if they have gone than there may be more problems elsewhere always play music and volume brightest to see if anything wrong with screen and sound i would play a game
Make sure the signal works. That would be a sign of a stolen phone. Apart from that its the usual of checking scratches, any big dents, making sure the buttons are working ok
My screen is still as nice as when I bought it, but the entire thing is covered in ghost armor. Hate the glossy fat bezel and though. Even cased it shows tiny less shiny scuffs on it though its never been dropped or in anything but silicone and tpu. 99% of people wouldn't even be able to see it, but I'm anal. I went through 8 phones to find a good screen and no glass crease. Foolish when I ended up getting a galaxy nexus just 13 months after paying full price for it from best buy. Buttons all work too after 4+ hours a day of use.
Sent from my Galaxy Nexus using xda premium
Make sure to check for touch sensitivity across the middle and bottom of the screen. I bought a second hand nexus s and didn't recognize the problem until it was too late.
The middle of the screen on my nexus s pretty much doesn't work sometime and starts working after I turn the screen off then on again.
Hope this helps.
Sent using xda app-developers app
1: buttons work
2: call *2 or whatever the cellular company's number is (Sprint will happily verify an ESN if you are buying used)
3: screen
4: is it rooted? (I would rather root myself, so I know it is done right, If I buy used, I buy stock)
5: GPS Signal
Verify SIM connector pins are important too.
Closed, thread here talking about the same issue.
In future search before posting.
Thank you.
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)
I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.
LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
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Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
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I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
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Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.
NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
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Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
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Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2
ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
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Quoted for the absolute truth. :good::good::good::good::good::good:
Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium
I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.
I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.
I'd say if you don't push it down/flex the glass you will be fine.
Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk
Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.
I've only had my nexus 4 for a couple of days and today it fell when I was getting out of the car ( my fault, it was in my lap) but it was only like a 2 foot drop. I had a case around the sides and back but it landed on the asphalt face first. I got a thin crack in the corner which I could live with but now the whole top half of my screen stopped responding to touch.. the bottom half works but the top and right edges dont. Does this mean my digitizer is broken? i though either the whole screen would work or none of it. Anyone know how much it would cost to repair replace? Should I try contacting google or LG about it?
Sorry I looked around and there are a lot of broken screen threads but still didnt find answers.
Thanks in advance!
I'm in the exact same situation. Small crack, top half odd screen unresponsive. I just bought a screen online. But i paid a pretty penny for that piece of glass.
Sent from my Nexus 7 using xda premium
speedygonzo said:
I'm in the exact same situation. Small crack, top half odd screen unresponsive. I just bought a screen online. But i paid a pretty penny for that piece of glass.
Sent from my Nexus 7 using xda premium
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Aw i was hoping your reply would be a solution haha. Man this really sucks, just a few days in too. i want to replace the screen but I'm scared something like that could happen again! How much did you pay if you don't mind me asking? Are you planning on replacing it yourself? I might have to do the same.. :/
vikramkhalsa said:
Aw i was hoping your reply would be a solution haha. Man this really sucks, just a few days in too. i want to replace the screen but I'm scared something like that could happen again! How much did you pay if you don't mind me asking? Are you planning on replacing it yourself? I might have to do the same.. :/
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Yeah, I was out of town when it happened too. Good thing I brought my Galaxy Nexus! But I was able to hook up a Bluetooth mouse and keyboard to navigate through my Nexus 4. And yeah... I paid $187 for the screen...