I'm having some issues with my proximity sensor. Whenever I call or receive calls and I'm holding the phone away from my face, the screen will go black as if its near my face. When this happens I'm unable use my touch screen and the only way I'm able to use the phone again is if the person on the other end hangs up or if I pull the battery. Sometimes I can get the screen to come back to life if I shine a bright light into the sensor but that doesn't work all of the time. Also, this problem will happen randomly. Some days the phone will work perfectly. Other days this will cause nothing but grief. I downloaded an app called Z-Device Test and it says the light and proximity sensors are working fine. Anyone have any ideas on how to fix this problem?
I'm running a rooted Sprint EB13 from this thread.
Anyone have any ideas?
Try running ODIN to reset it to factory and hopefully fix whatever is misbehaving.
063_XOBX said:
Try running ODIN to reset it to factory and hopefully fix whatever is misbehaving.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately, that didn't fix the problem. It's kind of weird. If I vigorously clean the screen in front of the proximity/light sensor it will start working for awhile. Ugh this is driving me crazy.
If ODIN couldn't fix it then it must be a hardware problem, take it to a Sprint store and let them repair/replace it.
I had this issue with mine as well. I took it to a sprint store and showed them how I couldn't end a call or do anything and they replaced it for me.
los1223 said:
I had this issue with mine as well. I took it to a sprint store and showed them how I couldn't end a call or do anything and they replaced it for me.
Click to expand...
Click to collapse
I was afraid of that. I don't have a protection plan so I'll probably end up having to pay for a replacement.
IF they make you pay for it, which they shouldn't (especially if you call in and explain the situation and explain your general unhappiness with the phone), at least it will only be $35.
063_XOBX said:
IF they make you pay for it, which they shouldn't (especially if you call in and explain the situation and explain your general unhappiness with the phone), at least it will only be $35.
Click to expand...
Click to collapse
$35 isn't too bad. Thanks for giving me some hope.
Yep, if you need hard evidence in case the Reps are pricks (they deal with idiots all day who could blame them for trying to abuse what little power they have) the official word from sprint is here: Click Me!
well if you take the phone to sprint, they are most likely to run the built in sensor test.
Just dial the below code, and it should get you in then you can test your sensors.
*#0*#
It worked on dk28, I am running EB13 midnight4.2 and the code does not work, so I don't know if it will work for you.
You can turn the screen back on with the power button even during a call, unless you've set the accessibility settings to kill the call with that button.
Unknown Zone said:
well if you take the phone to sprint, they are most likely to run the built in sensor test.
Just dial the below code, and it should get you in then you can test your sensors.
*#0*#
It worked on dk28, I am running EB13 midnight4.2 and the code does not work, so I don't know if it will work for you.
Click to expand...
Click to collapse
Yeah I've tried that code. The tests show that the light and proximity sensors work but for some reason during calls it goes crazy.
lsujim said:
Yeah I've tried that code. The tests show that the light and proximity sensors work but for some reason during calls it goes crazy.
Click to expand...
Click to collapse
I saw you odin and still had the issue, like stated from xobx it looks like a hardware problem.
It will run you 35 to repair it at sprint if you don't have tep.
lsujim said:
I was afraid of that. I don't have a protection plan so I'll probably end up having to pay for a replacement.
Click to expand...
Click to collapse
I didn't either. They replaced it for free. It's defective and should be covered under warranty.
maghig said:
You can turn the screen back on with the power button even during a call, unless you've set the accessibility settings to kill the call with that button.
Click to expand...
Click to collapse
That didn't work for me when I had this problem.
Update: I took the phone to the store and of course it worked fine there. They did a hard reset in the store and it seems to be working so far. I hope this keeps up.
Related
Is anyone else's volume UP button strangely stopped working. Had the phone less than 24 hours and already it doesn't work. it still clicks in but nothing. Volume down works fine.
Also gutted to send it back I have to wait for it to come back in stock to recieve a replacement unit.
bob2k4 said:
Is anyone else's volume UP button strangely stopped working. Had the phone less than 24 hours and already it doesn't work. it still clicks in but nothing. Volume down works fine.
Also gutted to send it back I have to wait for it to come back in stock to recieve a replacement unit.
Click to expand...
Click to collapse
I've seen another thread with someone talking about the same issue...
here you go:
http://forum.xda-developers.com/showthread.php?t=583399
Once more: http://forum.xda-developers.com/showthread.php?t=583554
Maybe there is a production fault?
It would be every untypical for HTC to launch a device of which the first builts do not have hardware issues.
Was the same with my TP.
Hardware keyboard, black paint coming off the housing, plastic cover coming off the hardware keys below the screen, ... .
Had to send it in for replacement three times, before I got finally one of the more mature builts, which had (and still has) no problems.
As I want to get the HD2 latest for Christmas, I guess I will still get one of the early builts, and have to go through the return procedure at least once or twice.
Is quite bad that this happens. Products shouldn't have to go through several return procedures because of faults.
They should just get it right first time. How many times do they produce prototypes and test models. It's quite annoying how these things crop up. Can't be hard to catch when manufacturing the phones.
Ok, I really don't have any clue about the differences between sim free and sold by a network, but could this have something to do with why it took/is taking so long for the networks to launch the phone ?
As I understand, they also do their own tests ?
Yeah basically networks like to do tonnes of software tests on the devices to make sure that everything is working properly before they release the phone themselves. Makes sense to do it that way instead of blind releasing a phone, not knowing how long they need to test it for however, is baffling. I don't know how they can't put a date on when it'll be done.
timewyrm said:
Ok, I really don't have any clue about the differences between sim free and sold by a network, but could this have something to do with why it took/is taking so long for the networks to launch the phone ?
As I understand, they also do their own tests ?
Click to expand...
Click to collapse
Networks will also bastardise the ROM/firmware to include there own logos, apps, shortcuts etc - they will even remove certain features.
Orange are a nightmare for that...and firmware releases are few and far between...
Nit3m4re said:
Yeah basically networks like to do tonnes of software tests on the devices to make sure that everything is working properly before they release the phone themselves. Makes sense to do it that way instead of blind releasing a phone, not knowing how long they need to test it for however, is baffling. I don't know how they can't put a date on when it'll be done.
Click to expand...
Click to collapse
So, does that mean less chance of ending up with a faulty phone ( I know that they probably only try a few phones in each batch) ?
bigsro said:
Networks will also bastardise the ROM/firmware to include there own logos, apps, shortcuts etc - they will even remove certain features.
Orange are a nightmare for that...and firmware releases are few and far between...
Click to expand...
Click to collapse
Well, I guess I'll find out tomorrow.
Yep mine had exactly the same problem. I sent it back and should hopefully have a new one on Monday.
Broken Up button Volume
Has anyone resolved the broken up button issue? I'm hoping that it can be fixed without having to exchange it because I bought mine overseas.
I sent mine back and they are replacing it. I probably could've fixed it myself but when you pay £500 for a new phone you expect it to be working properly.
hi,
today the same happend to me, after one week of use the up button died, for absolutly no reason. i used the buton mayby 10 times thats it.
I bought my HD2 a couple of weeks ago from my local shop and noticed straight away that the photos all had a big pink spot in the middle. The manager said he'd replace it as soon as he had stock back in (been very good).
I got a phone call this week to say replacement HD2 was waiting for me so I collected it yesterday and this one's camera works - yay... except it's volume up button doesn't work
So, time to replace it again whenever the next stock is in and I'm betting the 3rd phone will have a dodgy camera again, lol
I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!
***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
Click to expand...
Click to collapse
1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez
If it's a hardware failure they won't charge you.
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
Click to expand...
Click to collapse
I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!
joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
Click to expand...
Click to collapse
Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects
Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.
Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!
MOD PLEASE CLOSE OR DELETE---THANKS!
Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.
mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
Click to expand...
Click to collapse
I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.
Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all
Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
Click to expand...
Click to collapse
The attitude, hostility and the caps are not welcome here.
Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.
Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.
i picked up this epic with clean esn from someone who upgraded ...
now the reason he wanted to get rid of the phone is that the touch sensitive buttons on the front no longer work
there are no obvious signs of damage to the screen or any were else on it so i figured what the hades.
so now Ive got a toy to see if i can get working.
i was wondering if any one managed to figure out a way to fix such buttons i haven't opened the phone yet as i cant find my precision screwdrivers.
The buttons do react when pressed but the phone dosnt seem to get the message
so once i pick up a new set of screw drivers what should i try first in fixing the buttons?
warstoke said:
The buttons do react when pressed but the phone dosnt seem to get the message
Click to expand...
Click to collapse
This sounds more like a software problem than a hardware problem to me. Have you tried doing an ODIN back to stock?
yes once though maybe if i try a 2nd time it will take
edit1
well when i say react i mean that they flash when touched no haptic feed back but since i havent played with an epic before i dont know if it dose do that on the touch buttons
edit 2 well just do another flash with odin and still dont work im thinking about trying a 3rd pary rom to see if that will make a diff worst case ill take it apart
warstoke said:
yes once though maybe if i try a 2nd time it will take
edit1
well when i say react i mean that they flash when touched no haptic feed back but since i havent played with an epic before i dont know if it dose do that on the touch buttons
edit 2 well just do another flash with odin and still dont work im thinking about trying a 3rd pary rom to see if that will make a diff worst case ill take it apart
Click to expand...
Click to collapse
To get haptic feedback go to settings>sound> and at the bottom press vibration intensity. See if that helps.
Sent from my SPH-D700 using XDA App
Activate it on your account and then after a few days take it into a sprint store and they can order you a referbished one for $35
Sent from my harmonious Bonsai 4.0.1 tree
You got a lemon. When the Epic was first released, there were some units shipped with faulty hardware. Their on-screen buttons would not work reliably. (There were several threads about this at the time.) The remedy was to get Sprint to replace the phone with a new one. That's what I did while I was still within my buyer's remorse period. The new phone's buttons have worked fine.
Do they even light up/respond? If they don't light up, the connector for the buttons might not even be plugged in or damaged, you could take it apart -it doesn't void your warranty.
they respond ie they light up when touched i am tempted to do as quick swap and haul it to the sprint store and fuss at them
well if i went to the corperate store they might let me trade it in on a refurb but dont know if that would work
warstoke said:
they respond ie they light up when touched i am tempted to do as quick swap and haul it to the sprint store and fuss at them
well if i went to the corperate store they might let me trade it in on a refurb but dont know if that would work
Click to expand...
Click to collapse
CWM has a button tester. It will tell you if anything is actually being registered. But other then that Sprint will replace for free if you have TEP.
I already trouble shot it with Google but I figured I would ask here as most of you know more than they.
I already did a factory reset 3 days ago because I deleted a file I shouldn't have. But now it has come down to them recommending me do another and then getting back if it still persists.
The problem is when I turn my screen back on I see white spots all over the screen for 2-3 seconds. I can't imagine why, or even why a factory reset is going to fix.
I have NEVER dropped (cross fingers) or got it wet, and truthfully have no idea how to tell and wouldnt want to begin taking the back off.
I am most certain there is no water damage
So I have tried:
Switched Wallpapers
Turned phone off then on
Switched from Apex to Launcher
Still there. I am posting a pic below. If anyone could help I would be most grateful.
Again you prolly know more than most of their employees
One time when I had a problem, but eventually got fixed, this is what I was told, they will do an advanced replacement, BUT I have to pay $350, then get it back when they get and verify the phone I send
I am not working so would not be able to do that. I suppose I could switch to my phone of choice I have here and just send it in?
Or I was told contact LG where there is no downpayment needed.
In either case, back then I was told there was stock for this type of situation, now I am told they no longer have any? You have any idea when they will catch up
THANKS for even taking time to read this, and even more if you can help
Eric
Hi
eric0668 said:
I already trouble shot it with Google but I figured I would ask here as most of you know more than they.
I already did a factory reset 3 days ago because I deleted a file I shouldn't have. But now it has come down to them recommending me do another and then getting back if it still persists.
The problem is when I turn my screen back on I see white spots all over the screen for 2-3 seconds. I can't imagine why, or even why a factory reset is going to fix.
I have NEVER dropped (cross fingers) or got it wet, and truthfully have no idea how to tell and wouldnt want to begin taking the back off.
I am most certain there is no water damage
So I have tried:
Switched Wallpapers
Turned phone off then on
Switched from Apex to Launcher
Still there. I am posting a pic below. If anyone could help I would be most grateful.
Again you prolly know more than most of their employees
One time when I had a problem, but eventually got fixed, this is what I was told, they will do an advanced replacement, BUT I have to pay $350, then get it back when they get and verify the phone I send
I am not working so would not be able to do that. I suppose I could switch to my phone of choice I have here and just send it in?
Or I was told contact LG where there is no downpayment needed.
In either case, back then I was told there was stock for this type of situation, now I am told they no longer have any? You have any idea when they will catch up
THANKS for even taking time to read this, and even more if you can help
Eric
Click to expand...
Click to collapse
Can't imagine what sort of hardware issue or fault would cause that, it looks like some sort of effect done by software.
You need to reset your phone and go back to the stock ROM (if not already using that) and then see if it still does it, I suspect it will not.
Regards
Phil
So this was present before the factory reset 3 days ago? If not then do it again
Sent from my Nexus 4 using Tapatalk 2
PhilipL said:
Hi
Can't imagine what sort of hardware issue or fault would cause that, it looks like some sort of effect done by software.
You need to reset your phone and go back to the stock ROM (if not already using that) and then see if it still does it, I suspect it will not.
Regards
Phil
Click to expand...
Click to collapse
Thanks to everyone, as you were responding, my friend Macky (maybe you know him LOL) suspected it had to be software/app because it showed up on the screen shot. So he said it wasnt hardware
I reset again and no problem
Thanks
lets say it wasn't the app, what could have caused it. (btw I dont root so dont know all the basics you prolly do) Just simple things like the computer that get messed up??
My phone just got delivered. I excitedly opened it, peeled the plastic off the screen and pressed the power button to turn it on. I felt a short series of vibrations, but the screen didn't illuminate. I thought perhaps the battery was low/dead, so I plugged the phone in and let it charge for a bit. Still nothing. If I press the volume down in conjunction with the power button I hear the sound of a screenshot being taken, but still cannot get the screen to illuminate. I'm so disappointed that I'm going to have to send this back and order a replacement. If anyone has any suggestions, I'd love to hear them.
No suggestion other than an exchange. I decided on a return because I realized I'm still fine wtih my GS5... mine seemed to have come with the accelerometer/gyro busted as I couldn't get it to rotate in any app regardless of the menu setting of rotation and after a factory reset.
vacaloca said:
No suggestion other than an exchange. I decided on a return because I realized I'm still fine wtih my GS5... mine seemed to have come with the accelerometer/gyro busted as I couldn't get it to rotate in any app regardless of the menu setting of rotation and after a factory reset.
Click to expand...
Click to collapse
I'm chatting with a customer support rep, but they won't do anything until I let it charge for 8-12 hours. I explained to them that the phone is clearly on, it's just the screen that isn't working, and they said it doesn't matter, this is step one of all troubleshooting steps. Lame.
OneNutShort said:
I'm chatting with a customer support rep, but they won't do anything until I let it charge for 8-12 hours. I explained to them that the phone is clearly on, it's just the screen that isn't working, and they said it doesn't matter, this is step one of all troubleshooting steps. Lame.
Click to expand...
Click to collapse
Try the online return option.. no need to talk to anyone. I already got the return label, haha. =)
vacaloca said:
Try the online return option.. no need to talk to anyone. I already got the return label, haha. =)
Click to expand...
Click to collapse
If I go that route, am I able to get any sort of expedited reorder, or am I just reordering from scratch?
OneNutShort said:
If I go that route, am I able to get any sort of expedited reorder, or am I just reordering from scratch?
Click to expand...
Click to collapse
Either/or. They have both options.. check it out.
Why do people ask questions like this.. Its obviously not normal..
StreetkillnHD said:
Why do people ask questions like this.. Its obviously not normal..
Click to expand...
Click to collapse
Pretty clear that he was aware that it wasn't normal. But sometimes people have been through the same situation and may have advice. Whether it be getting the device working or the return process. Also, that's what the Q&A section is for. Why to people make completely unproductive comments? No idea, but it happens a lot.