Database Users

warning to all Sprint Customers

I believe this is probably my first post. My first smart phone was a blackberry curve, then I got a Samsung Moment (horrible phone, but I came to love the android platform), then I got an HTC Evo. This has been the best phone I have ever experienced. I have rooted both android phones and have frequented SDX, android forums and here, I don't believe I have ever posted on any because I haven't had any problems that I couldn't figure out by reading more nor do I feel I have had any information that could have substantially helped anyone. I had recently read (I believe it may have been here but I couldn't find the thread) that if you had a upgrade available but didn't use it by April first and didn't qualify for Gold Premier then it would disappear, I couldn't believe it but had to check for myself, this is my transcript which I then called customer service to verify.
Your session ID for this incident is 2070848.
Time Details
01/31/2011 09:09:14AM Session Started with Agent (Chris C)
01/31/2011 09:09:14AM System: "Thank you for contacting Sprint. My name is Chris C."
01/31/2011 09:09:14AM Redacted: "I want to know how many years I have been with Sprint and if I will be upgraded to the Gold Premier when it rolls out"
01/31/2011 09:09:49AM Agent (Chris C): "I am happy to help you. Please hold a moment while I access your account."
01/31/2011 09:09:57AM Redacted: "Thank you"
01/31/2011 09:11:56AM Agent (Chris C): "The commencement date of the account is 12/13/2006. Everything Data Share 1500 plan is activate on the account. From April 01, 2011 we offer Everything Data Share 3000 gold plan. Your Premier line will become eligible for upgrade in every 12 month."
01/31/2011 09:13:14AM Redacted: "so my current plan does not make me eligable for the Gold Premier is that correct?"
01/31/2011 09:13:41AM Agent (Chris C): "Effective 4/1/11, Sprint Premier Program is being updated to offer two levels of benefits, Sprint Premier Gold and Sprint Premier Silver, based on your MRC and tenure."
01/31/2011 09:13:54AM Agent (Chris C): "To be Sprint Premier Gold, you must have at least 6 months tenure and meet the following qualifications:
Individual plans with a 3 month average MRC of at least $89.99 or
Shared plans with a 3 month average MRC of at least $169.99 or
Tenure of 10+ year"
&nbsp s with Sprint Wireless
Good standing
01/31/2011 09:14:55AM Redacted: "so my next question is that I currently have a $150 rebate available on my main line if I don't use that by April 1st will it disappear?"
01/31/2011 09:15:47AM Agent (Chris C): "Yes."
01/31/2011 09:17:11AM Redacted: "so sprint is going to take away a rebate I currently have available? if that is the case I will be switching carriers as that is a horrible way to treat long time customers"
01/31/2011 09:19:11AM Agent (Chris C): "I apologize for the inconvenience. However, you can use the upgrade eligibility of the phone to before April 01, 2011."
01/31/2011 09:20:55AM Redacted: "but I currently have an Evo and sprint does not have a better phone than that. I have been waiting for sprint to come out with a better phone than the evo to upgrade but since it has not even been announced yet I doubt it will happen before April 1st"
01/31/2011 09:24:20AM Agent (Chris C): "Letters sent Jan 21 to Premier account regarding program update to S|P Gold and S|P Silver. If no changes made to this account after 1/1/11, it will be S|P Silver effective 4/1/11 and receive all Premier benefits except annual upgrade. Refer to your Premi"
&nbsp er resources for Gold/Silver benefits. You may go to Sprint for more details.
01/31/2011 09:26:18AM Redacted: "but that doesn't explain taking away a rebate that is currently available to me, that is just bad business"
01/31/2011 09:27:28AM Agent (Chris C): "Sprint Premier Gold customers receive all the current benefits of Premier, including annual upgrades on 1 line per qualifying plan (or 10+ years service). All other lines on a Premier account currently are upgrade eligible every 22 months under Sprint's N"
&nbsp ew for You Program.
01/31/2011 09:28:18AM Session Ended

Sounds about right. A sprint rep said if you call in to retentions after it takes affect they will add it back to your account (just once though)

i am a little confused...
I thought that we still have at least 1 yr to use the benefit.
I thought it wound only affect the new accounts.
this sucks.

Has anyone received this new premier terms letter yet? Nothing here..

gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
nope... haha sent out the 21st my a%$

gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Nothing my way either ...
Sent from my PC36100 using Tapatalk

thats like a big kick in the but for sprint i wonder if there going to lose people for that

Just call after nothing you can do about something that hasn't taken effect yet
Sent from my PC36100 using XDA App

gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Did not get a letter either, but this was on the S/P location online:
You deserve to be recognized--and rewarded. It's how we choose to say "thank you."
As a Sprint Premier customer, you get unique perks you won't find anywhere else. From free gifts and discounts to the courtesy of a heads-up on new products and services, you get special treatment at no extra charge.
Check out the links on the left to see what's available to you.
Important updates beginning April 1
We want to keep you in the loop. Please note that, beginning April 1, we'll be updating our Sprint Premier rewards program to offer two levels of benefits: S|P Gold and S|P Silver. Learn more about program eligibility and details. http://premier.sprint.com/premierupdate/index.php

I know what the changes are already - it's been plastered all over the internet for the last 2+ weeks. Things become more concrete when they're in writing, and more so after 4/1. We'll all be testing out these retention theories

gpz1100 said:
I know what the changes are already - it's been plastered all over the internet for the last 2+ weeks. Things become more concrete when they're in writing, and more so after 4/1. We'll all be testing out these retention theories
Click to expand...
Click to collapse
+1
While I was online checking things out, a 'chat' rep came on and wanted to know if he could help....LOL! His first question...."Are you currently a Sprint Customer?" Wanted to just click the little X, but played with him for a little bit....glad I didn't really need any information.

Nothing here either.

no letter here

No letter for me either.
Sent from my hand.

aimbdd said:
Sounds about right. A sprint rep said if you call in to retentions after it takes affect they will add it back to your account (just once though)
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Click to collapse
Nope, I talked to retentions, and the "hidden" corporate number. There is nothing they can do about this. This change came from the powers that be above everyone, and NO rep has the power to change this.
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Not here either....

sitlet said:
Nope, I talked to retentions, and the "hidden" corporate number. There is nothing they can do about this. This change came from the powers that be above everyone, and NO rep has the power to change this.
Not here either....
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Click to collapse
Wow thats bogus business. Talk about bait and switch.

I'm just hoping sprint comes out with an android phone I can't live without before april first or I will start looking at other carriers.
Sent from my PC36100 using XDA App

This is hopefully going to hurt Sprint a bit.
My wife and I activated our EVOs on 30 Dec and it was exactly this perk that tipped the scales for me. I love getting new phones and the chance to upgrade every year was a HUGE incentive to me. Now I will ride out this contract and be a free agent again. A free agent that will still feel rather scorned by this move.
I hope that Sprint has some execs that drop by this board every once in a while so that they can see how much of a bad taste this is going to leave in the mouths of the customers that they claim to adore.

This is what I had been saying but was told I was lying...
Glad to see people are learning this for themselves.
Sent from my PG06100 using XDA App

Wow! This is ridiculous...
I've contacted Sprint and plan to travel my way up the corporate ladder until I can express my concerns to someone who actually cares. This is a very bad business move for Sprint and will likely lead to me switching carriers.
Perhaps, if we can round up enough people, if we all express our concerns in regards to this change Sprint may consider revising this change. You never know... It's worth a shot.

Thirdparty scam on Tmobile & subsequent billing for true digit llc

Last billing cycle Tmobile charged me around 75$ for some third party premium services that I never ordered or signed up for. They were listed under 'true digit llc', Health Alert, Crush Alert Mobile Quiz, IQ Quiz names on the bill. When I spoke w the csr they said I downloaded a rongtone for 9.99$, received a text from them that cost me 9.99$ and other stupid ridiculous stuff, and that I used internet from them for $1.99/mb something like that.
I called tmo and had to fight over it...finally they promised they will refund it the next cycle.
Im wondering if this has happened to you and what was your experience?
Sent from my SGH-T959 using xda premium

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at&t offers a discounted monthly bill

i know people are aware that at&t offers discounts via college's and/or employer's..but if those options aren't available to you, you can still get a discount!!
for new customers:
10% off monthly recurring charges
Waived Activation Fee
Free Shipping, and
Heavily discounted handsets
for already existing customers:
10% off monthly recurring charges
Waived upgrade fees (weekends)
Discounted handsets (for upgrades)
Free Shipping
to get the discount:
google student rate and go to their site.
their wireless promos are on the front page (you can't miss it).
go through them and you can obtain a discount phone & monthly bill!!

is there any way to go to an at&t location and still apply the discount via student rate?

Most carriers offer something for a lot of companies/schools. Just ask.
I've even heard people getting discounts over the phone just by asking nicely even if they don't qualify.
I have 25% with Sprint..

I get a 15% "discount" for being a union member.
Sent from my Nexus S using XDA App

.
Thread moved. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.

"Please send us an email at [email protected] with the following information: your first and last name, your AT&T mobile number, the last 4 digits of your social security number and your billing zip code and we will migrate your account to apply the discount to your bill. Please specify in the email if you would like us to forward you the confirmation."
Sounds fishy..
Can people confirm this is legit and isn't gonna screw me?

thatbigmoose said:
"Please send us an email at [email protected] with the following information: your first and last name, your AT&T mobile number, the last 4 digits of your social security number and your billing zip code and we will migrate your account to apply the discount to your bill. Please specify in the email if you would like us to forward you the confirmation."
Sounds fishy..
Can people confirm this is legit and isn't gonna screw me?
Click to expand...
Click to collapse
That doesn't seem very legit. I'd go into a store directly and ask for a student discount. The rep I talked to the other day said he didn't know if it counted for community colleges, but he said it did count for uni. Probably you just need a .edu email and then it's good, but yeah, ask.

sweet deal att has there, luckily i work for Allied Barton we get a major discount of 21%

msfguard said:
sweet deal att has there, luckily i work for Allied Barton we get a major discount of 21%
Click to expand...
Click to collapse
I wonder if they'll do the same for Securitas employees.

thatbigmoose said:
"Please send us an email at [email protected] with the following information: your first and last name, your AT&T mobile number, the last 4 digits of your social security number and your billing zip code and we will migrate your account to apply the discount to your bill. Please specify in the email if you would like us to forward you the confirmation."
Sounds fishy..
Can people confirm this is legit and isn't gonna screw me?
Click to expand...
Click to collapse
i applied with student rate myself and i would call them for your own security and reassurance for yourself.
also check out their website. it's legit. but once again, check it out for yourself and see what your thoughts are on it.
just google studentrate
hope this helps!!

it's better than not having a discount at all.
it's worth a try.

I apply discounts for customers all day and never have I ever seen that before.
Try your luck here with your employee/school email.
https://www.wireless.att.com/business/authenticate/
I hope you know that they could easily sabotage your AT&T account and steal your identity with just that little piece of information that they asked for.

student rate offers a ton of discounts, not just cell phone deals.
it's a pretty good site to get a variety of deals.
great source.

samryderdie said:
student rate offers a ton of discounts, not just cell phone deals.
it's a pretty good site to get a variety of deals.
great source.
Click to expand...
Click to collapse
Hmmm yea a 10% discount is def not worth giving out that sort of info
Sent from my GT-N7000 using xda premium

my school gives 10% and the paperwork is lengthy..
i went through student rate and it was just easier.
i've purchased through them before so i'm comfortable.
i haven't heard anything bad about them. just read reviews.

I just called customer service and they said that they don't offer student plans...but then again...it was customer service. Hahaha.

i believe in order to get the discount you have to do it on student rate's website. they have a promo code or a link.

It depends if your school has a bsuiness account with AT&T or not.
Sent from my GT-N7000 using xda premium

you can apply them to a family plan but they limit you on the amount of lines that get the discount.
for anyone who cannot obtain a discount from their school or work.. it's better than nothing. right?

Discounts first line mrc
All lines data 25+
None on msg
Sent from my GT-N7000 using xda premium

Beware Loyalty Dept if You've got True Unlimited Data!

So I called in to the Loyalty Dept yesterday to see if they could help me out with my upgrade since the trade in plans at the stores were just a fancy way of offering a MIR, which they did, without telling me I would need to change anything, and I was happy. Today I checked my account to see if there was a way to save a little money each month by maybe cutting my minutes down some, which I couldn't. While poking around my account I noticed that it was telling me weird things that led me to believe my plan had changed, which I never agreed to, so I decided to contact T-Mobile via chat to ask about it... and this ensued:
Please wait while we find an agent to assist you...
You have been connected to _Cynthia H.
Joe : I cannot find what my bill will be next month, but I have received messages that changes have been made to my plans & services which I DID NOT agree to, but can't verify if they change anything significant
_Cynthia H: Hi Joe , welcome to T-Mobile live Chat. I’m _Cynthia and I will be happy to assist you. Please give me a moment to review your question.
_Cynthia H: I can understand how you feel. I'll be happy to look into this for you.
Please allow me 3-4 minutes to pull some information up for you.
_Cynthia H: Did you check the unbilled calls on mytmobile.com?
Joe : I have been poking around t-mobile.com within My Account, I don't think I checked that
_Cynthia H: Did you just get the new phone of HTC One S Gradient Blue (Kit)?
Joe : I did order it, it hasn't arrived
Joe : I did not agree to any changes other than a 2 year extension, thouhg
Joe : and I was not presented with information stating a change would be needed, or would be made
_Cynthia H: I see that REQ Pref Android Web for $20.00 was added on 05/02/12, this is a required feature for a smartphone.
_Cynthia H: When you buy a smartphone, you need the required data web feature.
Joe : I had a data web fature with my last 2 smartphones
Joe : feature
_Cynthia H: They changed it according to the new phone.
Joe : I wasn't told that would need to be done
Joe : Whaat is my bill now?
Joe : And what are the differneces?
_Cynthia H: I do regret that was left of your order.
_Cynthia H: Okay the other feature had unlimited web and messages for $34.99.
Joe : Correct
_Cynthia H: You need a message bundle added on.
_Cynthia H: I see you do not have used very many text messages.
Joe : I get the feeling you're beating around the bush. I had unlimited data, unlimited text and over 1000 minutes for ~$75 a month before fees. What do I have NOW AND WHAT IS THE COST GOING TO BE???
_Cynthia H: We have 150 Messages for $5.00 or Msg Value Bundle 1000 for $9.99 or Msg Value Bundle UNL for $14.99.
Joe : Hoe many minutes are on my account right now?
Joe : How much do these minutes cost each moth?
_Cynthia H: NW10002YN 1000 Minutes N / W for $39.99.
REQ Pref Android Web for $20.00.
Joe : Is mu data limited, and if so nby homw much, and what does THIS cost each month?
_Cynthia H: This is what you have.
Joe : Am I limited on data?
_Cynthia H: You have the 5GB.
Joe : I have unlimited
Joe : IFix that
_Cynthia H: Yes, but at 5GB it slows down.
Joe : I do not accept that
Joe : I did not agree to these terms
_Cynthia H: You do not have any messages bundle. Do you want one of the above?
Joe : If my dataa slows down EVER I will quit T-mobile faster than you can blink
Joe : I want my account BACK THE WAY IT WAS for WHAT I WAS PAYING
Joe : This is extremely unacceptable and I will be filing a report with the BBB if it's not fixed
_Cynthia H: You got this through customer loyalty.
Joe : I don't care how it happened, it happened without my consent
Joe : I was never told my plans would change
_Cynthia H: What was added was your REQ Pref Android Web for $20.00 was added on 05/02/12, this is a required feature for a smartphone.
Joe : It was slipped in through the back door very sneakily and that's a very bad business practice
_Cynthia H: You rate plan has been there since 9/3/2009.
Joe : If you're not going to listen to what I am saying, I will disconnect and begin filing with the BBB. I'm sure there are other agencies I could contact, not to mention the PR nightmare I will cause if this isn't fixed
_Cynthia H: The only thing that was changes was the web. The old web had messages included. This one does not. Do you want me to a add a message bundle for you?
Joe : I WAS NEVER TOLD I NEEDED TO CHANGE MY PLAN
Joe : AND IT CAPS MY DATA
_Cynthia H: Your rate plan was not changed.
_Cynthia H: Just the web because you bought a new smartphone.
Joe : The data is a part of my plan regardless of what you want to call it. It is part of the PLAN I singed up for with you and it was changed without my consent
_Cynthia H: When T-Mobile customers buy a new smart phone, they all must have the required web feature.
Joe : This was not explained during the conversation I had with your CS rep while upgrading my phone. I was left to believe nothing would change EXCEPT contract length
Joe : What can't you get about this?
Joe : Its very simple
_Cynthia H: That was customer loyalty department.
_Cynthia H: Please call 1-800-937-8997 and ask for customer loyalty.
Joe : My plan needs to be put back into effect immediately the way it was. I don't care what you need to do on your end, I will have unlimited uncapped data, with unlimited texting and I will pay $75 a month before fees which presently are ~$12 a month.
_Cynthia H: They are the ones who did this and gave you a discount for the new phone.
_Cynthia H: Only customer loyalty can do this, since they changed it for you.
Unfuckingbelievable!! She was so dense that she kept trying to play it off like all I needed to do was add texting and everything would be fine... she then FINALLY tells me I have to call back the Loyalty dept to fix it instead of just telling me that in the first place. I was literally shaking with anger as I typed, trying desperately not to lose it on this woman.
I'll update what I get out of the Loyalty Dept when I get a chance to call at lunch.

Droidificator said:
_Cynthia H: You have the 5GB.
Joe : I have unlimited
Joe : IFix that
_Cynthia H: Yes, but at 5GB it slows down.
Joe : I do not accept that
Joe : I did not agree to these terms
Click to expand...
Click to collapse
That's actually what you had before. A few years ago they started throttling everyone at 5GB even if you had a legacy data plan.

contriver12 said:
That's actually what you had before. A few years ago they started throttling everyone at 5GB even if you had a legacy data plan.
Click to expand...
Click to collapse
I've gone over recently without being throttled, so I'm not accepting that. Going to be calling here soon. We'll see what happens.

I don't think anyone is uncapped anymore I get 5 gb them throttled. Oh I'm unlimited but when I reach 5 it slows down. I just use wifi a little more for the big stuff.
Sent from my SGH-T959 using xda premium

Well, I'm sorry that's been your experience, but I've never been throttled, and like I said in my chat I won't be, or I won't be with T-Mo very long after...
When I called they supposedly bumped me to the 5GB plan (since apparently I was on the 2GB) and added unlimited text for free (since I was apparently without any text plan at all). We shall see. I'm still not happy about the potential of being throttled, especially since with a phone without an SD card I'll be using more data than the 3-4.5GB I use each month now.
Swyped, not typed, from my Digital Brick

I don't think anyone has TRUE unlimited plans anymore, I think it may be Sprint that still has it, but is in the talks of removing it. It's either 2GB or 5GB on pretty much all the US Carriers.

Droidificator said:
...
Please wait while we find an agent to assist you...
You have been connected to _Cynthia H.
Joe : I cannot find what my bill will be next month, but I have received messages that changes have been made to my plans & services which I DID NOT agree to, but can't verify if they change anything significant
_Cynthia H: Hi Joe , welcome to T-Mobile live Chat. I’m _Cynthia and I will be happy to assist you. Please give me a moment to review your question.
....
Click to expand...
Click to collapse
There is no going back. They did the same to me and WOULD NOT put it back the way it was because the truly unlimited plan doesn't exist anymore. Maybe it will work out for you but it didn't for me and now I spend 2 weeks EVERY month throttled.

I'm going to call back Monday and demand the 10GB plan at the 5GB price. This **** is really going up my ass sideways
Swyped, not typed, from my Digital Brick

Droidificator said:
This **** is really going up my ass sideways
Click to expand...
Click to collapse
This comment reminds me of every multinational conglomerate that trades and non-tangible commodities, like air or space or frequency waves or the internet.
Plus it makes me laugh too.

Woodrube said:
This comment reminds me of every multinational conglomerate that trades and non-tangible commodities, like air or space or frequency waves or the internet.
Plus it makes me laugh too.
Click to expand...
Click to collapse
Wtf woodrube...
Sent from my SGH-T959 using xda premium

I've had unlimited data with them for years and the 5GB cap on full speed has been there for a long time. You probably just didn't notice it because you are not reaching the limit often. They are not going to resolve this as you had this limit before.

Bc these types of companies have by the balls. Whether you like it or not, you can't get decent services without succumbing to their rules. That my friend is what being up there sideways is all about.

Droidificator said:
I'm going to call back Monday and demand the 10GB plan at the 5GB price. This **** is really going up my ass sideways
Swyped, not typed, from my Digital Brick
Click to expand...
Click to collapse
Yeah, good luck with that; lol. Let us know how far they shoved it

Woodrube said:
Bc these types of companies have by the balls. Whether you like it or not, you can't get decent services without succumbing to their rules. That my friend is what being up there sideways is all about.
Click to expand...
Click to collapse
And if anyone doesn't believe this.... Google "spirit airlines marine baldanza". Imo all companies are headed toward this as their customer support model. The cell companies have been dancing around it for years, just don't have the balls to do it in the open like the Spirit CEO does.

You're not going to win, and they don't care if you go to their competitors. You check your alternatives and they're worse (imo) than T-Mobile in most aspects and T-Mobile knows this

anthonys2r said:
You're not going to win, and they don't care if you go to their competitors. You check your alternatives and they're worse (imo) than T-Mobile in most aspects and T-Mobile knows this
Click to expand...
Click to collapse
I agree, a bit.
Pretty much everyone has the 2-5-10GB limit, there is no unlimited, Sprint was the last to kill it.
I also found this good read while i was looking up this stuff:
http://news.cnet.com/8301-17938_105...-plans-has-helped-make-u.s-carriers-billions/
If their making BILLIONS by killing unlimited plan, they won't do anything. If you're going to leave TMO, go to, I think its METROPCS(they got **** phones) but I do believe they have unlimited data.
and probably a few other lower carriers have unlimited, but the major 4 do not.

If anything, I think that people who are grandfathered in on the old "unlimited" plan should at least get the damn 10gb limit, this 5gb limit is bullcrap

Like I've said, I've never experienced throttling, and I've gone over 5GB once or twice, so that's what I'm basing my experience on.
Ended up calling then again yesterday because I noticed shipping and a retarded amount of tax placed on my order, which the guy had specifically said no shipping would be charged.
I told the girl I spoke to to send me a shipping label because I was sending the One S back and canceling my account because I was tired of fighting just to find out I was lied to again. She put my account back to what it was before the bull****, credited the shipping, and was confused by the taxes ($37+ on $200 is a bit ridiculous since sales tax here is only 6.25% which would be $12.50). But there wasn't anything she could do about that.
When I checked my My Account app yesterday it said Data Used ***MB of Unlimited (Up to 5GB of high speed included), or something like that. And today it no longer says anything about 5GB in parenthesis. After two T-Mo reps told me it couldn't be done, I'm now (supposedly) back on my original plan which was all I wanted. If old boy had originally told me changes would need to be made, this wouldn't have turned into 3 angry phone calls in 72 hours or less; I would have worked it out with him on Thursday. Now he's got 3 callbacks in under 72 hours, which will probably not look good on his next review, since that's supposedly one of the metrics they use, and a formally very happy customer who's now barely content.
And if I start noticing a throttle at 5GB, they'll get more calls.
"Gator don't play dat ****!"
Swyped, not typed, from my Digital Brick

this is why i usually go into the store and and ask all my questions. at the end, they print you a cost summary sheet and all the stuff you ordered/changed. I'm still on my myfaves unlimited plan and I'll be pissed if they changed my **** w/o consent.
good luck, hope you get your plan back. btw, then tmo closed down x amount of call centers, you're probably talking/chatting with ranjit or chad from india so go to the store and speak with the manager.

Yes very very good Sanjay

Ongoing AT&T cancelation promo

Thanks to TMO uncarrier thingy
http://m.slickdeals.net/f/6621786
YMMV but ~$200 statement credits, early upgrade and free feature packages are given out.
Read wiki throughout and be nice, patient over the phone.

Radukk said:
Thanks to TMO uncarrier thingy
http://m.slickdeals.net/f/6621786
YMMV but ~$200 statement credits, early upgrade and free feature packages are given out.
Read wiki throughout and be nice, patient over the phone.
Click to expand...
Click to collapse
Did you miss this post?
http://forum.xda-developers.com/showthread.php?t=2605905

Solarenemy68 said:
Did you miss this post?
http://forum.xda-developers.com/showthread.php?t=2605905
Click to expand...
Click to collapse
Uh.. it is not related. Did you read the link?

Radukk said:
Uh.. it is not related. Did you read the link?
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Click to collapse
It is related because you are threatening AT&T with the exact program to get them to lower your rates. Also truth be told just tell them you need your rates lowed and they will. You don't need to tell them you are leaving. They put you in a high rate tier on purpose so they have some bargaining room if they need it.

Solarenemy68 said:
It is related because you are threatening AT&T with the exact program to get them to lower your rates. Also truth be told just tell them you need your rates lowed and they will. You don't need to tell them you are leaving. They put you in a high rate tier on purpose so they have some bargaining room if they need it.
Click to expand...
Click to collapse
Okay the post you linked didn't mention any of your reply. It is just about TMO promotion. OP is about ATT offering bill credit and early upgrade and not about change to lower rate plan. I don't know why I should explain this anyway.

I laugh at the fool that tries this and At&t says bye bye. Go have fun with T-mobile, and their lack of coverage areas, worthless customer service, and constant throttling of your network speeds. Lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

duhbanjopicker said:
I laugh at the fool that tries this and At&t says bye bye. Go have fun with T-mobile, and their lack of coverage areas, worthless customer service, and constant throttling of your network speeds. Lol
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At least they'd have an unlocked bootloader.......lol
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eagle0042 said:
At least they'd have an unlocked bootloader.......lol
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yupp!! and unlimited data for what is only 200mb on ATT!!!

Other than the off topi banter and arguing over which plan is better, is there really any reason to argue over what a member threw up to consider?
Keep it classy folks, use the information or not, does nto give any member here the right to be disrespectful to each other.

Post removed due to .............

I laugh at the fool that tries this and At&t says bye bye. Go have fun with T-mobile, and their lack of coverage areas, worthless customer service, and constant throttling of your network speeds. Lol
That fool would be me. I guess the rep took a look at my account and didn't offer any discount what's so ever. I called asking what my ETF would be for my two lines and mention the T Mobile promo. She put me on hold for a few minutes and came back with my amount. But of course I have 2 unlimited data plan which I guess At&t wouldn't mind getting rid of.
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@duhbanjopicker that sucks man that tmobile does that for you. i dont think you are special to them or something, because i have unlimited data all the way, no speed throttle

I love what this is doing for the industry. If you look at the earnings reports for the big wireless industry players they even have a metric for how much they are screwing their customers. It's called the ARPU or average revenue per user. If it doesn't go up then they aren't doing a very good job. Tmobile is single handedly attacking the areas of the industry that have the highest margins. It's going to be great to be a consumer the next few years if this keeps up. Competition is heating up.

pham818 said:
@duhbanjopicker that sucks man that tmobile does that for you. i dont think you are special to them or something, because i have unlimited data all the way, no speed throttle
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"Special to them"????????? I'm not "special" to anyone, corporate. My opinion is T-Mobile SUCKS. Please pardon my scream. But I personally had a terrible experience with T-Mobile. To those who have good service and a good experience more power to ya. But this promotion will not move me away from At&t. I have 3 unlimited data plans, unlimited text, mobile to mobile, and 1400 anytime at around $150.00...... No thanks T-mobile!!!!! Nice try though!!
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mircury said:
I love what this is doing for the industry. If you look at the earnings reports for the big wireless industry players they even have a metric for how much they are screwing their customers. It's called the ARPU or average revenue per user. If it doesn't go up then they aren't doing a very good job. Tmobile is single handedly attacking the areas of the industry that have the highest margins. It's going to be great to be a consumer the next few years if this keeps up. Competition is heating up.
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If there's a positive in this deal, your analysis is spot on IMO!!!! Hopefully this isn't some scheme, to move all of these customers away and then say Sprint and T-Mobile merge. That would not be good!
---------- Post added at 09:15 PM ---------- Previous post was at 09:14 PM ----------
getbuzzin said:
I laugh at the fool that tries this and At&t says bye bye. Go have fun with T-mobile, and their lack of coverage areas, worthless customer service, and constant throttling of your network speeds. Lol
That fool would be me. I guess the rep took a look at my account and didn't offer any discount what's so ever. I called asking what my ETF would be for my two lines and mention the T Mobile promo. She put me on hold for a few minutes and came back with my amount. But of course I have 2 unlimited data plan which I guess At&t wouldn't mind getting rid of.
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They are wanting you to go to T-Mobile in hopes you hate them so bad you have to come back. That way you've lost your unlimited data plan.

I chatted with AT&T to see if they could come anywhere near T-mobiles price ( currently I pay for 3 phones on family plan, $175 after 17% premier discount w/3 subsidized phones). Nope.
Even with 3 phones on their payment plan, it's $90 service + ~$24x3 phones = $162
What really got me annoyed was when I asked simply if they are going to lock the bootloaders on every future Android phone. The rep answered that they most likely would and stated that he had the Note 3 on T-Mobile and knows for a fact that their bootloader is locked too.
After 10 years, I'm going to jump.

I called AT&T on behalf of my mother-in-law. Her account has a subsidized Note 3, iP5c, a G-Tab 7 that was free with the N3, and an older iPhone that has 11 months remaining on its contract; all on a 10GB Mobile Share data plan. The N3, G-Tab 7, and iP5c were all added to the account within the past 60 days.
Without much effort I was offered $45 in billing credit each month for three months. I asked about an early upgrade for the older iPhone and was offered a N3 for $99. That's a no-go because my father-in-law's not about to learn Android. They made a note on the account that the older iPhone can be upgraded to another iPhone when it hits six months remaining on its contract. The rep was nice and you can tell AT&T's serious about not losing (certain) customers to T-Mobile. I'm guessing there using some type of tool to figure out what a customer's worth to figure out what if anything to offer to retain them.

Hmm.. maybe I'll give them a buzz when I get home.. like to see what they can do with 6 smartphones and 2 tablets on a 6GB Share Plan.. current, I'm at $346 per month !!
Posted by LordGeek via his Samsung Galaxy Note® 3 beast.

Radukk said:
Thanks to TMO uncarrier thingy
http://m.slickdeals.net/f/6621786
YMMV but ~$200 statement credits, early upgrade and free feature packages are given out.
Read wiki throughout and be nice, patient over the phone.
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So can this benefit a person like me in any way, (who just signed a new 2yr the day b4 thanksgiving?)

XiphoneUzer said:
So can this benefit a person like me in any way, (who just signed a new 2yr the day b4 thanksgiving?)
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Yes!! I started service in Sept of last year. I just called and they gave me a discount on my data plan and offered me $45 discount. I don't know if it'll be for 3 months. I didn't care as long as they lowered my data plan. I guess there are multiple options they can provide. I just told them I walked into a T-Mobile store and inquired about a phone. Rep asked me if I liked the service of AT&T. I said yes and he put me on hold...the rest is history!!
It worked for me!!

I tried to get them to pop a discount over chat with no luck. Ill be calling them tomorrow