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tmobile unlimited loyalty plan is nationwide now

tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.

sprime01 said:
tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.
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Yeah, been that way for a couple months now

I had it, now I dont see it on mine when I sign on... I called Tmo the other day for my G1 acting up and it asked if I wanted to do it and I said later. Is it still in affect?

Ended up not being cheaper for me.
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.

momentarylapseofreason said:
Yeah, been that way for a couple months now
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not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.

mariod1269 said:
not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.
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I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.

speoples20 said:
I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.
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i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
here's the log of my chat session with T-Mo CS:
me: can you tell me why i don't qualify for the "unlimited loyalty" plan? i have been with t-mobile for nearly 8 years.
CSR: Today, this offer is available only to selected customers.
CSR: T-Mobile runs promotional offers and test offers that are available to different groups of customers, and at this time, your account does not qualify.
CSR: In the future, your account may be eligible for similar type offers. For some of our test offers, whether or not we extend these offers beyond the initial qualified group depends on response from our customers.
CSR: The exact criteria used for the promotion is not available as many different pieces of criteria were considered when selecting the specific audience available for this promotion.
me: so there are no specifics as to why i don't qualify after more than 7 years as a t-mobile customer?
CSR: This is a promotional offer only available for a short time
CSR: Based on the response to this offer, we hope to extend it to a wider audience in the future.
me: thank you for your help.

mariod1269 said:
i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
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Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.

speoples20 said:
Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.
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i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!

mariod1269 said:
i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!
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My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.

JanetPanic said:
My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.
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ahh...that makes sense...in january my company sent an email to all associates telling us we can receive a 10% discount on our t-mo bill. i called and gave the CSR the code. i bet they then switched me to a corporate account.
things are getting clearer...but why couldn't the CSR tell me that today?

sounds like they were just giving you a standard response without even really looking at your account.

Brutal-Force said:
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.
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I feel the same way. I like the idea of having unlimited minutes but I have more than enough with myfaves and my 600 minutes right now. I almost never touch the 600 in a month with Nights and weekends on there.
I think, if you believe i'm so "loyal" and you want to offer me a "deal" make it something cheaper than what I already use.
|Spike|

meental said:
sounds like they were just giving you a standard response without even really looking at your account.
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finally, a "non standard" response. i received an email today telling me that i do, in fact, qualify for the unlimited loyalty plan, but i would lose my corporate discount. then the CSR said she reviewed my usage and recommended that i stay at my current plan. she told me that i'd save $10.70/mo if i do NOT switch.
Cathy H 7284060, at t-mo, if you are reading this, you rock.

T-mobile "unlimited" data usage

So is there a limit on how much data can be used on the "unlimited" android plan? I did a google search and there was one article I found that said 1GB was the limit? is that true?.. I know Iphone has around 5GB "unlimited" data?
Anyone?

When the Dream (G1) came out they lifted the 1GB cap and now I believe there's a 5GB soft cap.

So I just did a t mobile chat
So I just did a t mobile chat and this is what i got;
rob: what is the "unlimited" data cap per month?
_Marion M: To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth; if your total usage exceeds 10GB (amount is subject to change; please periodically check T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle.

Like the response "rshemeld" got from his chat with Tmobile there is no cap to our Unlimited data plans like other providers may have.
We "Throttle Down" data transfer speeds after 10GB is exceeded during a bill cycle but there is still no overage charges (with all newer features). To this day I have talked to ONE person that has reached the 10GB throttling point during a bill cycle. On 3G network they were experiencing EDGE like speeds to give you an example of how much it is/can be throttled down.

Why Rewrite the Dictionary?
Sheldonjace said:
Like the response "rshemeld" got from his chat with Tmobile there is no cap to our Unlimited data plans like other providers may have.
We "Throttle Down" data transfer speeds after 10GB is exceeded during a bill cycle but there is still no overage charges (with all newer features). To this day I have talked to ONE person that has reached the 10GB throttling point during a bill cycle. On 3G network they were experiencing EDGE like speeds to give you an example of how much it is/can be throttled down.
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I just moved over from Verizon where i was a customer for many years. I fell in love with TMOUS HTC HD2 Leo at first sight. I asked the tmobile rep if "unlimited" really meant unlimited and she said yes, i asked her if there was any asterisk subtext or any LIMITS/restriction to this plan - still she replied 'no', now I get a message from tmobile saying that I have gone over 10gb data and that they would be throttling my plan down to 50kbs for the remainder of this billing cycle!
I am considering returning the device and canceling due to being misled. I made the sales rep say 3 times "unlimited and without restriction" yet now I slow crawl the web!
Sales and z marketing have to stop using catch words that simply aren't true like "free", "unlimited" and "satisfaction guaranteed"!

NYCspeedSurfer said:
I just moved over from Verizon where i was a customer for many years. I fell in love with TMOUS HTC HD2 Leo at first sight. I asked the tmobile rep if "unlimited" really meant unlimited and she said yes, i asked her if there was any asterisk subtext or any LIMITS/restriction to this plan - still she replied 'no', now I get a message from tmobile saying that I have gone over 10gb data and that they would be throttling my plan down to 50kbs for the remainder of this billing cycle!
I am considering returning the device and canceling due to being misled. I made the sales rep say 3 times "unlimited and without restriction" yet now I slow crawl the web!
Sales and z marketing have to stop using catch words that simply aren't true like "free", "unlimited" and "satisfaction guaranteed"!
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It is unlimited. You didn't get to 10gb and then all of a sudden get shut off. You got restricted from full access, however you are still able to use 3g networks without any limit.
Sorry, but if you want to beat these reps, you have to use correct vocabulary. Why would they tell you data usage can be restricted if you don't ask while they're trying to sell you a phone and slam you into a contract? That's just bad business.
Also, 10gb is A LOT. Especially for simple web-browsing and app downloading. If you want to download a HUGE file, wait until you get wifi. It's faster anyways.
Oh, you're not going to be able to cancel without a heavy fee just because you claim to have been "mislead." I agree with you, the rep SHOULD have told you, but then they wouldn't have gotten a commission.

Im in Georgia, i have gone over 10gb and they have not said or charged me anything, i didnt see a change in speed anyways, so i would say UNLIMITED SPEED/DATA.

rodr4813 said:
Im in Georgia, i have gone over 10gb and they have not said or charged me anything, i didnt see a change in speed anyways, so i would say UNLIMITED SPEED/DATA.
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That's what you would say. However, it DOES get cut down, whether you say it does or doesn't. So, you are wrong.

Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...

I spend all day every day on my phone at work (lots and lots of downtime) and I've never come anywhere near 10GB. Tethering isnt technically legal, so if you're doing that, you have nothing to complain about since you're breaking the rules anyway.

NYCspeedSurfer said:
Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...
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Good, I would get out of a contract. They're no good.
10gb data plan would be misinterpreted by the common public. People would think they would ONLY get 10gb to use a month, and you'd be surprised how many people think 10gb is very little. Talking data usage on a cellphone, that's PLENTY with PLENTY to spare. I don't use HALF of that a month with constant internet usage. Also, many people would go run off to another cellphone company that says unlimited but cuts down download speed after 500mb of data usage. Its all in marketing. Besides, doesn't "unlimited data" plan sound better than "data plan where you use 10gb and then it gets cut down to half of your regular download speed but you'll still have access to data usage" plan?
Maybe the rep didn't know, maybe they were trying to make their commission. It is in the fine print somewhere, though.

Using tethering I've been getting to 10GB every month for about the last 4 or 5. They just lower your download speed to 50kb/s, although it still tells you you're at 3G speeds. Other than that though there is no "cap" where they cut your data plan altogether.

No, I was not tethered. I did however d/l lots of movie torrents via wmtorrent. Next time will use wifi when I can but I dont have as pc or wifi-I piggyback on unsecured, public nets.
Thanks for listening...

Lemeja said:
Using tethering I've been getting to 10GB every month for about the last 4 or 5. They just lower your download speed to 50kb/s, although it still tells you you're at 3G speeds. Other than that though there is no "cap" where they cut your data plan altogether.
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I never tether, that's probably why I never get close to cap. Always too slow for me.
NYCspeedSurfer said:
No, I was not tethered. I did however d/l lots of movie torrents via wmtorrent. Next time will use wifi when I can but I dont have as pc or wifi-I piggyback on unsecured, public nets.
Thanks for listening...
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THAT'S what caused you break the cap. They probably took hours, too.
Was that last comment an attempt at being a smart ass? o.o

Sorry, no disrespect nor smarta$$ remarks intended towards anyone - apologies if I was misunderstood by anyone.

NYCspeedSurfer said:
Sorry, no disrespect nor smarta$$ remarks intended towards anyone - apologies if I was misunderstood by anyone.
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Nah, it's just hard to tell on the internet.

so u just used it for less than 14 days n u have 10gb usage? wow...!!!
NYCspeedSurfer said:
Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...
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jonze5 said:
so u just used it for less than 14 days n u have 10gb usage? wow...!!!
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He downloaded movie torrents. Those are about 700mb - 800mb for just .avi.

r3s-rt said:
He downloaded movie torrents. Those are about 700mb - 800mb for just .avi.
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That's the.avi, if it was torrent's he was downloading, .torrent files are only a few kb each!

Didn't know they throttle you at 10 gb but its good to know that it really is unlimited data.

Throttled...

me no likey, especially being a leo user since April that was forced to sign an "unlimited" data plan...
unlimited to 5g...lol.

Okay? Seriously it's not that big of a deal, just cut back on data usage.

hardly spazzing out, just a bit peeved that the answer to lack of towers is to alter the service I am paying for and deserve.
rightly so per my contract...
maybe allow previous contracts expire that were signed before the throttling?
nah, for my $300 phone, and mandatory $30 month plan I deserve to be punished for assuming that the netty netzorz would be "unlimited".
it's not as if I want a red ferrari or one night with Angelina Jolie er nuthin'.
(this phone sees more net tham my p.c. btw)
tmo since 2005.

ashasaur said:
Okay? Seriously it's not that big of a deal, just cut back on data usage.
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actually that's Tmo's answer to the problem instead of erecting more towers and honoring the contract I signed back in April...
"Sir, it's your fault we're too cheap to erect more towers, use less internet plz."
you missed your calling as a tmo phone jockey!

Agreed, we signed for a specific amount on our data plans. Now I hear I'm going to have half the data limit I signed for.
Sent from my T-Mobile G2 using XDA App

Your data is still unlimited, you'll just be throttled to a slower speed once you exceed 5gb. So likely no different to the unlimited data you had before 3g was in existence.
I still think TMO's tiering/caping is the most reasonable in the industry. At least they aren't flat out cutting you off or hitting you up to pay for another 2gb bucket like other carriers. Though maybe an option to pay up to lift the cap would be a nice option for heavy users, but that might go down the slippery slope of them going that route and being like ATT rather than the throttling they are doing now
What would actually be nice is if they didnt just flat out throttle you at 5gb but throttle you with bursting ability. that way loading the quick email or light web page will still be snappy, but if you attempt any streaming or large downloads then you get throttled down.
What im curious about that hasn't been covered much is exactly what speed do you get throttled down to? do you still get 3g coverage, just throttled. or does the throttling turn off your ability yo use the 3g signals, leaving you stuck with edge coverage?
I may just have to test it out this billing cycle, and do some very large downloads the last couple days of my billing cycle and try to hit 5gb a couple days before my cycle resets and see just how bad it gets.

Although it blows to be the "victim" of a traditional "bait & switch" by a faceless corporation, I am still 3G but downloading pages at minimum 5+ seconds slower.
Terrible? No.
Unexpected due to expectations of "unlimited" use per my 2 year contract? Yup.
I realize that OTHER providers/carriers have always capped, but um, I am not with other providers/carriers.
Tmo advertised..."UNLIMITED NET USAGE" and as a paying client who signed a contract I expect to get what I originally signed up for.
Imho I'm not demanding anything more than what I signed up for.
What good are contracts with tmo for anyways? A way for them to strongarm you into coping with their ever changing policies, or pay the ETF and have a nice life???
I really despise the "sukz to be you" policy that tmo is acquiring...

kidrythm said:
Although it blows to be the "victim" of a traditional "bait & switch" by a faceless corporation, I am still 3G but downloading pages at minimum 5+ seconds slower.
Terrible? No.
Unexpected due to expectations of "unlimited" use per my 2 year contract? Yup.
I realize that OTHER providers/carriers have always capped, but um, I am not with other providers/carriers.
Tmo advertised..."UNLIMITED NET USAGE" and as a paying client who signed a contract I expect to get what I originally signed up for.
Imho I'm not demanding anything more than what I signed up for.
What good are contracts with tmo for anyways? A way for them to strongarm you into coping with their ever changing policies, or pay the ETF and have a nice life???
I really despise the "sukz to be you" policy that tmo is acquiring...
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Yeah i know it sucks as far as being stuck in a contract thinking you were getting one thing and getting something else
But as far as i see legally they are still holding up their end of the contract, you are still completely unlimited in your net access. They never advertised a set kbps or mbps of service they would provide. no internet provider does, unless youre talking about a leased business class line. All your home based broadband connections are advertised as "up to" whatever speed

d0ug said:
Yeah i know it sucks as far as being stuck in a contract thinking you were getting one thing and getting something else
But as far as i see legally they are still holding up their end of the contract, you are still completely unlimited in your net access. They never advertised a set kbps or mbps of service they would provide. no internet provider does, unless youre talking about a leased business class line. All your home based broadband connections are advertised as "up to" whatever speed
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I get it, in order to sign contracts with multi~billion dollar corporations, you must first hire a multi~billion dollar attorney to translate the fine print.
When did cellular providers get so powerful anyhow?
Oh yeah, when we decided to "let" them by shrugging off their whittling away at our rights as the clients who pour millions into their pockets.
I say more people should contest the slow and methodical "tweaking" that surely will lead to a big brother net situation.
yes.

kidrythm said:
I get it, in order to sign contracts with multi~billion dollar corporations, you must first hire a multi~billion dollar attorney to translate the fine print.
When did cellular providers get so powerful anyhow?
Oh yeah, when we decided to "let" them by shrugging off their whittling away at our rights as the clients who pour millions into their pockets.
I say more people should contest the slow and methodical "tweaking" that surely will lead to a big brother net situation.
yes.
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But dude, you are still getting unlimited data... Plus, 5GB is like pornhub junky status. Ha. How much porn do you need on your phone?
Download movies on your computer maybe?
Either way, you can't argue that you aren't getting unlimited data because you in fact are. They aren't cutting off your data once you hit 5GB or charging you more money when you go over 5GB. How is this a breach of contract?

crisisinthecity said:
But dude, you are still getting unlimited data... Plus, 5GB is like pornhub junky status. Ha. How much porn do you need on your phone?
Download movies on your computer maybe?
Either way, you can't argue that you aren't getting unlimited data because you in fact are. They aren't cutting off your data once you hit 5GB or charging you more money when you go over 5GB. How is this a breach of contract?
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Not a huge porn fan, but I do download a ****e ton of stuff from xda trying out all of the awesome cabs, and I do dig the youtube vidz of all things science/engineering/technology.
As far as arguing that my "unlimited" data plan is now "limited"to 5GB per month and how that is somehow not a breach of contract, well I am going to have to disagree with you.
The speed at which I agreed to pay for i.e. 3G, is slowed to less than DSL when I reach the recently altered terms set by Tmo concerning usage in a billing cycle.
If they are going to throttle my usage, they can also deduct that lost speed from my monthly bill.
In a nutshell, I am no longer getting what I signed up for 7 months ago but per my contract I am still expected to pay the same amount.
Or fork over mad cheddar to bail from the contract...don't know about you but it was $lightly terrifying for me $igning onto a premium package and a $et up like this for 2 more years.
Business expense, but still My Wife would be peeved to know it cost me $300 to pay another $300 for the ETF.
Money isn't my bestest friend...but dangit, Transformers looked SO good!!
My guess is that Tmo failed to prepare their network properly to meet the needs of the Fvckton of new clients that will rush into the HD7, and this was a hail Mary move. The timing seems about right in line with the upcoming release of the latest wondertoy.
I mean heck, what can anyone do? Complain? Whoopee, plenty of other tmo/xda members will pipe up and put them in their place.
amirite?
EDIT: I have 0 movies/music on my phone, never have.

kidrythm said:
Not a huge porn fan, but I do download a ****e ton of stuff from xda trying out all of the awesome cabs, and I do dig the youtube vidz of all things science/engineering/technology.
As far as arguing that my "unlimited" data plan is now "limited"to 5GB per month and how that is somehow not a breach of contract, well I am going to have to disagree with you.
The speed at which I agreed to pay for i.e. 3G, is slowed to less than DSL when I reach the recently altered terms set by Tmo concerning usage in a billing cycle.
If they are going to throttle my usage, they can also deduct that lost speed from my monthly bill.
In a nutshell, I am no longer getting what I signed up for 7 months ago but per my contract I am still expected to pay the same amount.
Or fork over mad cheddar to bail from the contract...don't know about you but it was $lightly terrifying for me $igning onto a premium package and a $et up like this for 2 more years.
Business expense, but still My Wife would be peeved to know it cost me $300 to pay another $300 for the ETF.
Money isn't my bestest friend...but dangit, Transformers looked SO good!!
My guess is that Tmo failed to prepare their network properly to meet the needs of the Fvckton of new clients that will rush into the HD7, and this was a hail Mary move. The timing seems about right in line with the upcoming release of the latest wondertoy.
I mean heck, what can anyone do? Complain? Whoopee, plenty of other tmo/xda members will pipe up and put them in their place.
amirite?
EDIT: I have 0 movies/music on my phone, never have.
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Do you use 5GB of data each month? How long does it take you to get there. I use my phone a ton and I'm not even kinda close.

crisisinthecity said:
Do you use 5GB of data each month? How long does it take you to get there. I use my phone a ton and I'm not even kinda close.
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All I do is use the internet a lot throughout the day looking at news and sports sites and my bill says I use 5GB a week. I don't download anything. Why buy a G2 if you just want to make phone calls?
Sent from my T-Mobile G2 using XDA App

crisisinthecity said:
Do you use 5GB of data each month? How long does it take you to get there. I use my phone a ton and I'm not even kinda close.
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I recieved a text 3 days ago.
I browse the net, and post regularly on quite a few forums. The only thing I can think of that kills it is downloading the themes etc. from forums directly to the phone.
I checked my account and it reads 0 due to that pesky unlimited data plan, and tmo has no way of compiling my total usage into a nice round #. All they see on their system is my entire usage broken down into individual "visits" to the network. Yeah, I almost insisted that she break out the calcuator and get to addin'!
Like I said, they seem a bit out of their element having just launched this new system.
Not one rep could offer anything more than an apology for not having more info when I went through my list of straight forward, and comprehensive inquiries.
What bothers me, among other things is the lack of transparency on their part in the form of the inability to answer simple questions. How can I be sure that they are capping at 5gb, or find out what speed have I been lowered to?
For all I know they are making up the rules as we're plowing down this dark gravel road to unknown parts.
A free speedtest could offer better data than the company I am paying good money to, and that is pretty jacked up.
To answer your question, I have no idea how I hit 5gb 1 week shy of my billing cycle ending.
And with no way to keep tabs, it looks like my Leo will be collecting a bit more dust in the future...I'd hate to blow the cap 2 weeks in.
Youtube vids now take 4 min. to load a 56 sec. clip.

airoff8 said:
All I do is use the internet a lot throughout the day looking at news and sports sites and my bill says I use 5GB a week. I don't download anything. Why buy a G2 if you just want to make phone calls?
Sent from my T-Mobile G2 using XDA App
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Dayum, you got me beat!
This is one competition where I really don't mind being last...
How is your browsing experience with the throttling applied?

kidrythm said:
The speed at which I agreed to pay for i.e. 3G, is slowed to less than DSL when I reach the recently altered terms set by Tmo concerning usage in a billing cycle.
EDIT: I have 0 movies/music on my phone, never have.
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i guarantee that the contract you signed in no way states what speed of service they will provide. that would be impossible to tmobile to hold upto, what about all the people paying the same price for their data service as you, but they are stuck in areas still only served by edge or god forbid gprs service?
Yes these service areas still exist, i personally experienced them on a road trip over the summer. 1 bar of gprs service in a cabin in north mississippi is real fun. i guess by your logic tmobile owes me a billing credit because i couldn't get 3g service while on the road for a week
i really cant fathom how you exceed 5g without downloading movies/music on your phone

d0ug said:
i guarantee that the contract you signed in no way states what speed of service they will provide. that would be impossible to tmobile to hold upto, what about all the people paying the same price for their data service as you, but they are stuck in areas still only served by edge or god forbid gprs service?
Yes these service areas still exist, i personally experienced them on a road trip over the summer. 1 bar of gprs service in a cabin in north mississippi is real fun. i guess by your logic tmobile owes me a billing credit because i couldn't get 3g service while on the road for a week
i really cant fathom how you exceed 5g without downloading movies/music on your phone
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If I left an area where service was solid, that would be one thing.
I am in K.C. where the service rivals Sprint's due to their "campus" being located here.
3 1/2 bars since day 1, another "issue" I have...
No movies (not til I pony up for coreplayer), and as far as music, the speaker sux bawls on the Leo and earbuds irritate me.
Just regular usage rivaling that of my average daily p.c. surfing was before I got my htc hd2 set up.

crisisinthecity said:
Plus, 5GB is like pornhub junky status. Ha. How much porn do you need on your phone?
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I'm surprised his privates didn't fall off before he hit 5GB

rr5678 said:
I'm surprised his privates didn't fall off before he hit 5GB
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wow, thanks for posting.
"privates"?
being 11 years old is a confusing, and yet exciting time!
now run along the adults are talking.

Anyways, after that lasts dumb post. I agree with the others up top, with the data cap instated, you are still getting data, just at a slower rate. No where in your contract does it state that what speeds you will recieve using mobile data, only that your access to mobile data is unlimited.

how to avoid the 5gb data cap and more benefits

So I notice I don't have this famous data cap everyone is getting. I downloaded/used much more than 5gb on tmo network and never got slowed down . I'm a flexpay on contract and I haven't yet pay my bill and got network connection anyway (sweet) I have proof I'm gonna log in my account from the phone and you guys will see my account is suspended but I got network services just no calling service tho.
http://oi52.tinypic.com/dzxp1j.jpg
See account suspended but still have data and no cap on I get 8mbps download on average

So what's the solution for the cap? go flexpay people only thing is you gotta pay the first month on advance

Stealing service is so wrong

@supergear IMO, it's not stealing service. its just avoiding a slow-down

Changing peoples service without notice and lying about the four g capabilties on the g2 is wrong too. Tit for tat.
Sent from my HTC G2
Rooted from time to time with VISIONary.
overclocked at 1.42gHz

My old network "Eircell" used to cut numbers off if you didn't top up every 6 months. When I got a new number my old one was cut off eventually...but the gprs data still worked. Had free internet for months was great.
As for stealing service is wrong, well maybe but so is charging 20euro for 1GB of data so I guess it balances itself out so I wouldn't lose any sleep over it enjoy your free data!
Sent from my HTC Desire using XDA App

I see no moral quandary with having data on a suspended phone. If T-Mo does not properly shut it down more power too you, or more data to you as the case may be. But not paying your bill in the first place is wrong. At the least it is irresponsible and should not be considered a legitimate tactic for getting service.

And should be unlimited without slowing it down I'm just trying to help people avoid the cap go flexpay if you want to. And as for stealing... I'm not stealing more than they are to all of us. 5gb cap on 30 dollar web and extra 15 dollars for tethering a feature that's supose to be free because that's why we pay 30 in the first place. I payed 30 dollars for unlimited 4G speeds not edge when I go over their cap they are stealing my 4G service that I payed for to be unlimited. Well in my case not really because I don't have the cap since I'm flexpay but you people on regular plans it isn't fair stand up and fight it by going flexpay if you want that is. Flexpay can do contract and upgrades after contract it is the same thing with minor differences than regular plans. Like you can't go over your minutes even when you try. If anything it is better than regular plans for irresponsible people lmao like me, I once had a 500 dollar bill cuz I went over my minutes but with flexpay no more going over my minutes

Leave morals out
Let's just see if it's possible - i'm feeling screwed at the 5gb throttling cap - I don't see these 4g promised speeds here in LA and limiting me to edge like speeds is ludicrous. You have a qualm about it morally - then simple - don't do it.
I would do it in a heart beat - 6+years of being a loyal customer - I think they owe me it.

I am not sure why I am bothering but...
androidFTW718 said:
And should be unlimited without slowing it down I'm just trying to help people avoid the cap go flexpay if you want to. And as for stealing... I'm not stealing more than they are to all of us.
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Do not try and justify illegal actions with indignity. T-Mobile offers a service for a price, you can use it or go elsewhere. If you feel their price is unreasonable then go to a different carrier.
Advocate flexpay all you want, it is technically under the same cap as all other plans. Maybe enforcement is not 100% or there are other problems but I would not bet on the lack of softcap continuing. At this stage we do not even know if all flexpay is uncapped or if it is something wrong with your account.
androidFTW718 said:
5gb cap on 30 dollar web and extra 15 dollars for tethering a feature that's supose to be free because that's why we pay 30 in the first place. I payed 30 dollars for unlimited 4G speeds not edge when I go over their cap they are stealing my 4G service that I payed for to be unlimited.
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Click to collapse
You paid $30 for unlimited web, which in the fine print outright states they may throttle you. I agree that the use of the term "unlimited web" is wrong but that is not material to the fact that the terms were available at the time of service. Unless you are on a really old contract (like me) the TOS at the time of signing explicitly disallows tethering. It has been this way for years. T-Mo just did not enforce it. Even my contract has a clause saying that T-Mo can update the TOS. So you are not getting ripped off, you are living under a false sense of entitlement.
For that matter since you are $60+ in the hole and on a suspended account you are not paying for anything and thus that justification is invalid.
androidFTW718 said:
Well in my case not really because I don't have the cap since I'm flexpay but you people on regular plans it isn't fair stand up and fight it by going flexpay if you want that is. Flexpay can do contract and upgrades after contract it is the same thing with minor differences than regular plans. Like you can't go over your minutes even when you try. If anything it is better than regular plans for irresponsible people lmao like me, I once had a 500 dollar bill cuz I went over my minutes but with flexpay no more going over my minutes
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Click to collapse
Going flexpay and not paying your bills is not "fighting it." That is playing with your credit rating in hopes that T-Mo does not notice that your data has not been disconnected. It does not sound like a good deal to me.
The way to fight it is to leave T-Mo. If you are on contract a change of TOS is sufficient to allow you to leave the contract. Theft of services is not the brightest way of protesting.
Personally I am upset with the new cap since I go over 5GB a month regularly without tethering. This has forced me to adapt and use wifi occasionally. Overall T-Mo is in line with the other major carriers in the US on cost with a more reasonable (to me) way of handling the datacap.

Yea all you got to do is call them up and tell them you want to go flex pay.

trying to read your posts makes my eyes bleed

JanetPanic said:
It absolutely can. Any debt in delinquency that gets reported can damage your credit rating. The benefit of Flexpay is that your credit rating has no bearing on whether you can open a flexpay account.
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It can but only if you leave debt like let's say I don't pay my bill and the account gets cancel and I owe tmo the 200 dollars cancellation fee there it can. But by paying your bill late they can't report it because you are paying for what you will have in advance. Already had this talk with tmo. So it can only if you don't pay the cancellation fee. Remember flexpay is supose to build credit tmo told me that's the point of flexpay. And I'm not stealing services I just can't pay my bill yet. It is tmos responsibilty to shut down cancelled services, what can I do about it? Nothing I'm just enjoying my free data which won't be anymore on Thursday when I pay my bill

See the reason for that they can't report when you pay your bill late on flexpay is because I already paid the month in advance. When you on regular account paying bill late is stealing services because tmo was trusting you to pay your bill on time and you didn't pay the service tmo offered you on time so you never paid for the services you got in the first place. But as for me I paid my the services I got this month already the first day I got the phone so I owe them nothing. That's why they can't report me, because I already paid for my service. Now if I cancel my phone line and don't pay them the 200 dollars than I owe them and they can for sure report me and that's never going to happen anyway

Wow, yeah, everybody destroy your credit just to get some free data.
Good luck convincing a bank to give you a mortgage.
"and why didn't you pay your phone bill?"
"so that I could get phone for free!"
Right....

I've gone on over 16gb of data usage, got the throttled text as usual, but I still get 7mb dl as usual. And I still tether perfectly fine with no problems
Sent from my HTC Glacier using XDA App

what makes this stealing?
so I am on flex pay also, and I can't pay my bill untill Friday. but my data still works fine. should I ignore the fact that data works? I think not. the network wasn'nt hacked, I didn't climb the tower and tap in.....so please, tell me...how is this stealing? it isn't

It is not stealing. It is also not a practical way of getting uncapped data service.

People always talk without doing research, in case anyone didn't know, flexpay can't bring your credit down lmao. I already had this convo with tmo on credit. Flexpay makes your credit go up that's the point and it is for people that got no credit I'm just 18 that's why I'm flexpay. And anyone can switch to flexpay to avoid losing credit over not paying bill on time and things like that. No matter what I do tmo can't bring down my credit on flexpay that's why its called flexpay.

thenotoriouspie said:
trying to read your posts makes my eyes bleed
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Same here can't get your point?

Lower tmobile bill? Help pl0x

Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..

Thelgow said:
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
Click to expand...
Click to collapse
The Sidekick DOES use Danger's servers for anything web-related (including MMS). This is how Blackberries work also (except they use RIM's servers). You can pseudo-unlock a Sidekick to work on AT&T, without a computer and I know because I've done it. Phone and SMS still work fine because they're not dependent on the internet. But you still have to dispute your case with T-Mobile.

u can get the even more plus plan. my ex-wife and i both had blackberries and we were paying 139 for unlim talk text and web. the even more plus has the drawback that there is no contract so u can't get a new phone for the low price. u have to pay full price but they stretch it over 2 yrs so u r paying minor payments.

Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.

Thelgow said:
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
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I have also been with them since the voicestream days and was in the same predicament you are in. I had multiple chats with customer service personnel, which led to me getting transferred up the chain to the retention department.
I let them know that I was not happy about the current price of my plan since other carriers started rolling out more cost-friendly deals. Bottom line is I cited comparative plans from other carriers that would give me more for equal or less, and despite being a loyal customer, I was starting to waffle with the idea of paying the early termination fee and switching.
They were able to provide a few preferred services such as unlimited text for 9.99, as well as some other perks. I talked with many people and had different results, so when I was able to speak with someone who promised me a lower price on the service, I documented it with their name, contact information, etc. just to be sure they weren't duping me.
Let them know that you understand they are running a business and need to be firm, fair, and consistent. Sympathize with the fact that if they gave you a deal, they would have to give everyone a deal--but slip in the fact that you've been a loyal customer for X amount of years with an outstanding track record and would like it to stay that way.
Hope that helps.

Trade that Sidekick for a T-Mobile Comet. No regrets if you do that. Plus 10 dollar data plan!

Like other carriers, T-mobile charges exorbitant rates for any device they classify as a 'smart phone'. The simplest way around it is to get an an unlocked phone which is a smart phone, but not in their database, or not offered by them... as they can determine the type of phone based on the ESN. In this way you can sign up for whatever services you want ala-cart. If you are paying more than $15 for internet, call them up and tell them you want the 'total internet package' this is a term used for their legacy internet service which costs $15/month for unlimited, it also uses 4g. It is not offered to customers under a long term contractual agreement or customers using devices classified as 'smart phones' normally. If you have a android device I recommend using this guide I created:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
This will allow you to drastically cut money spent on voice minutes and completely cut SMS costs provided you have a data plan, and wifi spots you visit regularly...

i would just go with simple mobile and get your phone unlocked

I switched to their new plan a couple months ago. We pay $99 for two lines. It includes unlimited talk, text, and data. The data slows at 2gb (I have never come close to that anyway). The only hitch is there is no subsidy on phones. If you already have phones that you like, you should be ok.

I agree the Value plan ( 100 for two lines unlimited everything ) is the best plan right now. You dont get "upgrades" instead you pay a small down payment then 3-15 a month depending on retail of the phone. So basically it is a finance plan at 0% interest.

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