tmobile unlimited loyalty plan is nationwide now - G1 General

tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.

sprime01 said:
tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.
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Yeah, been that way for a couple months now

I had it, now I dont see it on mine when I sign on... I called Tmo the other day for my G1 acting up and it asked if I wanted to do it and I said later. Is it still in affect?

Ended up not being cheaper for me.
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.

momentarylapseofreason said:
Yeah, been that way for a couple months now
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not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.

mariod1269 said:
not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.
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I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.

speoples20 said:
I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.
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i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
here's the log of my chat session with T-Mo CS:
me: can you tell me why i don't qualify for the "unlimited loyalty" plan? i have been with t-mobile for nearly 8 years.
CSR: Today, this offer is available only to selected customers.
CSR: T-Mobile runs promotional offers and test offers that are available to different groups of customers, and at this time, your account does not qualify.
CSR: In the future, your account may be eligible for similar type offers. For some of our test offers, whether or not we extend these offers beyond the initial qualified group depends on response from our customers.
CSR: The exact criteria used for the promotion is not available as many different pieces of criteria were considered when selecting the specific audience available for this promotion.
me: so there are no specifics as to why i don't qualify after more than 7 years as a t-mobile customer?
CSR: This is a promotional offer only available for a short time
CSR: Based on the response to this offer, we hope to extend it to a wider audience in the future.
me: thank you for your help.

mariod1269 said:
i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
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Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.

speoples20 said:
Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.
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i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!

mariod1269 said:
i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!
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My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.

JanetPanic said:
My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.
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ahh...that makes sense...in january my company sent an email to all associates telling us we can receive a 10% discount on our t-mo bill. i called and gave the CSR the code. i bet they then switched me to a corporate account.
things are getting clearer...but why couldn't the CSR tell me that today?

sounds like they were just giving you a standard response without even really looking at your account.

Brutal-Force said:
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.
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I feel the same way. I like the idea of having unlimited minutes but I have more than enough with myfaves and my 600 minutes right now. I almost never touch the 600 in a month with Nights and weekends on there.
I think, if you believe i'm so "loyal" and you want to offer me a "deal" make it something cheaper than what I already use.
|Spike|

meental said:
sounds like they were just giving you a standard response without even really looking at your account.
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finally, a "non standard" response. i received an email today telling me that i do, in fact, qualify for the unlimited loyalty plan, but i would lose my corporate discount. then the CSR said she reviewed my usage and recommended that i stay at my current plan. she told me that i'd save $10.70/mo if i do NOT switch.
Cathy H 7284060, at t-mo, if you are reading this, you rock.

Related

G1 for $139, no activation, 12 month contract.

So, fairly pissed off now, and this makes no sense, but to promote Windows Mobile, Microsoft currently has a deal with T-Mobile to sell the G1 at $139 (I don't know if MS knows what they're doing...).
http://www.microsoft.com/windowsmobile/tmobile1/default.mspx
Click get the best deal, then "click here for discounts", then "Products", "Handhelds & PDAs", enter in a 3G zip code, and scroll down to G1. Apparently if you order over the phone, you can get just a 12 month contract as well.
Gary13579 said:
So, fairly pissed off now, and this makes no sense, but to promote Windows Mobile, Microsoft currently has a deal with T-Mobile to sell the G1 at $139 (I don't know if MS knows what they're doing...).
http://www.microsoft.com/windowsmobile/tmobile1/default.mspx
Click get the best deal, then "click here for discounts", then "Products", "Handhelds & PDAs", enter in a 3G zip code, and scroll down to G1. Apparently if you order over the phone, you can get just a 12 month contract as well.
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That is weird...they have all three colors too.
dude, presalers like us got ripped then
Dammit... What the heck is Microsoft doing anyways? Selling an/the Android phone?
I'm fairly sure Microsoft just told T-Mobile "We'll give a discount on PDA phones we send to your site", and since all their PDA phones used to run WM it was fine. I'm sure Microsoft will fix it soon; order it while you can.
Gary13579 said:
I'm fairly sure Microsoft just told T-Mobile "We'll give a discount on PDA phones we send to your site", and since all their PDA phones used to run WM it was fine. I'm sure Microsoft will fix it soon; order it while you can.
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+1
damn im mad.. i could of saved like crazy
I wounder if that deal applies to people like me who already had a t-mobile plan (still love my dash) and had to pay $350 for the G1?
1 year contract?
After applying the phone to a family plan, I only see a set contract length of 2 years. Reading the descriptions for each category of plans, it says all plans require a 2 year contract...
am I missing something?
go through the whole process
This requires a 2 year contract. The only perk is the activation fee and the price. Walmart had the same deal a while back.
uhmmmmm read the first post...
order over the phone to get 1 yr...
its really surprising how many people on xda-developers can't comprehend common english...
What a nasty way to rip us off with their pre-orders? I don´t get what Microsoft has to do with this.
Maybe they're doing it with the belief that Android is an inferior OS and that this low price will entice enough people to buy it, then their combined bad experience will reach the critical mass required to delay the implementation of Android and the consequent dilution of their market share.
HagbardCelineII said:
Maybe they're doing it with the belief that Android is an inferior OS and that this low price will entice enough people to buy it, then their combined bad experience will reach the critical mass required to delay the implementation of Android and the consequent dilution of their market share.
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T-Mobile wouldn't let them intentionally do this. I say again, this is likely nothing more than an error on Microsofts end.
Gary13579 said:
T-Mobile wouldn't let them intentionally do this. I say again, this is likely nothing more than an error on Microsofts end.
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I think the error is on t-mobiles end. Since it is their website that shows the info.
http://extranet.t-mobile.com/tmobile-exc/epp/home.do
neoobs said:
I think the error is on t-mobiles end. Since it is their website that shows the info.
http://extranet.t-mobile.com/tmobile-exc/epp/home.do
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T-Mobile will just sell phones at the price Microsoft says, because Microsoft will refund them for the discounts. And I'm sure MS is paying full MSRP on the phones, aka if T-Mobile were to sell a new phone with new contract they'd only be making $179, where as if they sell the phone for Microsoft they are making the full $399. Consumer pays less, but T-Mobile gets more.
driz said:
uhmmmmm read the first post...
order over the phone to get 1 yr...
its really surprising how many people on xda-developers can't comprehend common english...
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T-mo is supposedly no longer doing 1 year contracts through this or similar discounted plans. If you contact them they won't honor the 1 year contract that is stated on the Microsoft site. According to the 2 or 3 T-mo reps I spoke with, there was a big hub-bub about this a few months ago and they decided to no longer offer them as part of these discounted plans. Take it for what it's worth.
As to the device being cheaper through Microsoft, it's not an offer exclusive to them. T-mo offers corporate/organizational discounts to many groups. Check with your employer or search around the net for groups you're eligible for (they're not too difficult to find). They often include a discount on monthly fees in addition to the hardware discount.
bitbybit said:
As to the device being cheaper through Microsoft, it's not an offer exclusive to them. T-mo offers corporate/organizational discounts to many groups. Check with your employer or search around the net for groups you're eligible for (they're not too difficult to find). They often include a discount on monthly fees in addition to the hardware discount.
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Yep. I got mine for $139 in store (in stock) with no activation fee. Plus 12% off per month. I just told them my employer up front (well .. I asked for the discount, since I knew we got one).
I was surprised that they never asked for any type of proof.
This is for new LINE ONLY, meaning you will lose your existing phone number and no you cant get a new line and then port your old number to the new line and cancel the old one. There is no porting within the same carrier required by law and they wont do it for you, I tried.
I used this last year to get my WING for $50 with actually no rebate back then. While everyone was stuck with 2 year contract, I got it for 1 year contract and that is why I was eligible for the G1 at $179.
Great deal and thank Microsoft!
tried to go through the process, and it looks like you have to get their data plan if you try to do it online...
btw, how do i know if my employer qualifies for discount?

New T-Mobile Contract Sucks!

So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
nando99 said:
Why would they restrict your minutes, its stupid...
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Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
nando99 said:
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
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Just to be sure - did they mention that the $79/month plan includes 500 minutes plus unlimited text plus unlimited data? It is really $39 for the 500 voice minutes and $30 for unlimited data and $10 for unlimited messaging, but to get the subsidy for the N1 you need to get all of that in a bundle.
They do have unlimited (contract) voice for $59/month, but you'd have to add text and data to it and that would end up $99/month for unlimited everything.
They also have unlimited (non-contract) voice for $49/month, but you can't get a phone subsidy with that plan.
In the past I don't remember having to pay a fee to switch to a more expensive plan - only for activating a new line or switching to a cheaper plan. You could probably sweet talk them into waiving the fees in order to get the higher monthly payment out of you if you escalate it, but I wouldn't bank on it.
The other option is to buy without a subsidy and get one of the Even More Plus plans which are $50 for unlimited voice or $80 for unlimited everything. In the end, you'll save in the long run for the up front purchase price.
If you are a gambling sort, then you could wait and see if the N1 (or an equivalently spec'd phone of some sort) is offered directly by T-Mobile and then you could get the cheaper Even More Plus plan and they'd let you spread the payments out on the full price on the phone over 20 months. That is really the best way to get a phone from T-Mobile, but it only works for phones they sell directly, not the N1 sold by Google. Using that system you pay nothing out the door, you pay about the same as someone on a contract for the first 20 months and then your monthly bill drops back to about $20 cheaper than the contract price when the payments are done. Contrast that to someone who bought a discounted phone and had to pay the discounted price (like $179) to get out the door, their monthly payments are about the same, and their monthly payments continue to be high even after they pay back the subsidy...
ScaredyCat said:
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
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In particular, the plans issue has been discussed to death in the T-Mobile Nexus forum (not nearly as much info on the phone itself compared to this forum, but a lot more talk about T-Mobile plans - including info on a multi-step process on how to get one latched into a Family Plan):
http://forums.t-mobile.com/t5/Nexus-One/bd-p/Nexus_One
PhantomRampage said:
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
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Think of it as an investment. The extra $300 you're spending is a one time fee so you'll never have to deal with a carrier contract again.
As long as you take decent care of the phone, you'll be able to sell it for at least a couple hundred bucks when you're ready to upgrade again.
I bought an unlocked N1 and an Even More Plus plan. For $59/mo+tax I'm getting 500 anytime minutes, unlimited NW, unlimited txt, unlimited data.
Well worth it IMO.
You can have an unlimited plan if you buy the nonsubsidized version. That's what I did since I didn't want to lose it.
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
Well, hey! This will work if you have the Loyalty Pacakage before-hand
If you did have the Unlimited Loyalty package, before you got your N1 ordered, you will absolutely be able to get the package back. However, I'm waiting to hear from google as to the validity of this approach in terms of their TOS. I never allow companies to tell me what I can and can't have. Social Engineering for the win!
1. Call t-mobile, state you want your unlimited loyalty back
--- They will state, it is automatically changed when you order the phone.
2. State, when I was offered the Unlimited plan, I was informed that I had the ability to go back to my old contract at any time, even when you didn't offer the MyFave plan anymore, I'm absolutely certain that you can change it.
--- If they say that they cannot because it doesn't exist anymore;then
3. Ask for a supervisor. State that you want the plan back.
Don't allow them to work you, and talk about "Well that the way it works when you buy the Nexus One."
DISCLAIMER---"As this has worked for me on 2/1/10, I cannot garuntee that Google will see this as an 'upgrade', eventhough you will be paying more. Google may want to charge the remaining cost on the phone if you chose to upgrade."
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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Research? I did. I am. Me posting, is part of the research. I posted what I knew so far and what I was told. I was told I can not be "bumped up" to any plan unless I pay a fee. That is what I was told. Therefore, my "claims" are correct as of the time they were posted.
pjcforpres said:
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
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Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
masse1369 said:
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
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Let me tell you, a typical customer doesn't call 3 times to finally reach somebody that actually knows what they're talking about. Again, I posted what I was told. Which was, again, that I can not do what you are saying.
---
My whole thing was this - I'd like to get the phone for $179 with a new contract - I would need more minutes then the amount provided in the ONLY plan I can choose (as I was told) - has anyone else dealt with this, what can I do?
Did my initial post miss something? Did I not say "I call up TMo and they tell me the following" - if what I was told is BS, how is that my fault?
I'm glad being rude online is still cool.
nando99 said:
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
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What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
bofslime said:
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
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I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
nando99 said:
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
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Personally, my response was based on your OP taking a tone of "T-Mobile is stupid, who else thinks so" essentially. You were not asking is there any way around it, you were asking if anyone else had experienced the stupidity that is T-Mobile... yet, it isn't even T-Mobile who said that is the plan you have to sign up with, and T-Mobile is perfectly willing to upgrade you to a higher minute plan once you sign up. Add to that this exact topic has been talked about at agnosium, and at one point just a week ago, was the subject of 3 threads that stayed on the front page for nearly a week.
I wasn't trying to be rude. Your OP was rude in itself and ignorant. Those are two things that tend to illicit a "rude" response from members on here.
Nope... just as it says - the New T-Mobile Contract Sucks... this is the N1 forum, so I'm obviously talking about the N1 phone T-Mobile contract... I didn't say T-Mobile sucked... I've been with them for a long time and I plan to stay with them but what they are offering with the discounted N1 sucks. (Mostly bc is the only plan you can get.)
"Anyone else deal with this?" can easily be interpreted in many ways - like: How did you deal with it? lol What did you do?
Not sure how/why you took it as has anyone else "experienced the stupidity that is T-Mobile"...
My post was neither rude nor ignorant - it was misinformed. Everyone's informative and pleasant replies have seen that I now possess the information I was looking for.
And just for the record: "just last week" is long time for a busy forum.
My topic didn't kill any unicorns...
Everyone will be just fine.
From what I've read on the TMo forums, after 120 days, you're able to change to the Even More Plus plans without any penalty from google. This is what I plan on doing.
Damn 120 days...? Can anyone else confirm this?
nando99 said:
Damn 120 days...? Can anyone else confirm this?
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Yeah I heard the same thing. I was planning on doing this.
Look dude let me make this very simple for you.
Your Concern: 500 Minutes is NO WHERE NEAR enough for you and for some reason you were informed that you cannot change this plan for two years.
The Answer: NOT TRUE. I upgraded to 1000 minutes Even More Plan two weeks after I got my nexus one (I was a new tmobile customer and chose to go the subsidized route)
Regarding the 120day wait...I believe this has to do with the Even More PLUS plans only. OK?
Bottom Line: YES YOU CAN GET MORE MINUTES ON YOUR NEXUS ONE

An EPIC Sprint Employee Referral Deal!

Hi all,
Welcome to Epic release day! If you haven't left the house yet to stand in line at the local Sprint store here is your chance to save a little money!
I'm a Sprint employee and the Epic is now available on the employee referral plan. (I'm an IT guy, not sales. I get nothing for doing this but the satisfaction of helping out other people ).
Here's all you need from me:
email: sal<dot>conti<at>sprint<dot>com
CID: 646
www.sprint.com/sero
Hurry while supplies last (you can also get the EVO there too, but supplies are running out!)
Please see the web page for terms and conditions. Offer is only valid on new customers or current customers adding a new line to their account.
ENJOY!
I checked it out, but it showed no discount, still $349
Wow, $249 after a $100 mail-in rebate. That's one hell of a deal, Sal.
He is referring you to the plans...
The problem is, you can't become a Premier customer on any of those plans.
They look like good prices for the plans, but I already get 25% off through my company.
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
...
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
TheRob44 said:
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
Click to expand...
Click to collapse
From the OP, I can also confirm it. I just tried to use this on an upgrade and no deal.
Offer is only valid on new customers or current customers adding a new line to their account.
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Click to collapse
...
Damn, that's unfortunate! Well, thanks for looking out anyway!
-Rob
Nextelian said:
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
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This I did not know. It was not that way with the old SERO plans. Shame I am business nice with a hefty discount.
Are you going to be around in 3 months?
I sure hope you're still around in 3 months when I'm off my Verizon contract.
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
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Click to collapse
This referral is good for as long as I'm employed. And it's open to all, so spread the word
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
gamescan said:
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
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I don't know, I've outlasted quite a few executives including 3 CEO's
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
mensaphone said:
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
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Everything plus is a different account type than the old sero.
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cornelious2 said:
Everything plus is a different account type than the old sero.
Sent from my PC36100 using XDA App
Click to expand...
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yeah...reread fine print. Just leaping to conclusions based on given URL "/sero"
doh
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
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Click to collapse
You can always use my code if you want.
Jordan(dot)forman(at)Sprint(dot)com
207
okay so i have an 3 lines on my account with the everything data plan and i want to add a line and get the epic. Would i be able to add a line to my account with this discount?
Can't get "Plus" plan
Hi,
First off I'd like to express my thanks for allowing people to use your employee referral information. It's appreciated!
I went to the Sprint store (San Leandro, CA) on launch day armed with Russ's info thinking I could get the Plus plan for me and my Fiancé. The store clerk said that the "Plus" plans do not offer the Epic 4G and he could not sign me up for a "Everything data Plus" family plan. He assured me the account can be changed after the fact into a "Plus" account. Reluctantly I signed up for the regular plan after repeated assurances that the plan can be turned into a "Plus" variant further down the line.
Now how do I actually make this happen? I'm assuming it is actually possible as I thought given the nature of this forum topic. Can one of you nice Sprint people give me some advice?
Thanks!

Xoom coming to Sprint tomorrow.

Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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bsbokc said:
Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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Click to expand...
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Xoom wifi is being sold in stores.
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It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
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Me too! 10 chars
trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
Click to expand...
Click to collapse
How do you do that. I would jump on this if I could do that.
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Wouldn't you have to pay it off on the next bill? I don't like charging stuff to my account because I'd rather pay for it in full. I didn't know you can essentially finance equipment.
gqstatus0685 said:
Wouldn't you have to pay it off on the next bill?
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That is the way it has always worked with my account...
Just make sure you dont get caught up dude @ the guy who said he would pay it off at his own pace.
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the xoom was released on sunday. i ordered one and have it now. none of the stores had it in stock.. perhaps tomorrow they will. i sold my 3G version....
and yes you can charge equipment to your account.
I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.
Too bad they don't have a 3/4G version available. Would love to add it to my unlimited plan.
trhonda2000 said:
I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.
Click to expand...
Click to collapse
That's the most insane thing I've heard in a while. I've never heard of anyone doing this. So you're going to float your bill and pay fees and other penalties until you can afford to pay it off? If you have even a slightly good credit rating you could get a $600 credit card with 0% for a year probably...
i added a couple of mobile phones several years ago to my account--not at the same time but one was one year and then a year later or so..
anyway, i paid the mobile handset off across 2 billing cycles at least (phone was like 600 ish then) and had no fees or extra costs.
the main thing was paying your wireless bill on time.
home girl's case may be solid and unique to her case so i am inclined to believe her based on my past experience.
you must not have any limits or ASL on your account and be in good standing with no past due balance. im sure you may know this...
From what I was told purchasing "equipment" doesn't incur fees, only your service bill does. I will still pay my service bill on time but the equipment I charged will be paid off in payments. After searching online I too am seeing conflicting information regarding this, so now I'm slightly leary. Worst case scenario I will be sending it back if what I was told was false.
Yeah I've been with Sprint for like 7 years since I was in high school. I don't have a spending limit on my account and pay my bill in full every month and never had one late payment. I don't like to bill to my account but to each is own.
I prefer to just pay it in full just be to be on safe side of things. Good luck with your purchase though but just make sure you call to verify the payment plan options because it's harder to get things fixed when they are screwed up.
I'm only saying to call because every time I call Sprint I get conflicting information and nobody seems to know what they are doing. Also if you want to check your Sprint Credit Worthiness log into your Sprint account then delete the address bar and replace it with this:
javascript:function getYesNo(s){if(s=='Y') {return 'Yes';}else{return 'No';}};alert("Your Hidden Stats:\n\nSprint Financial Value: "+loyaltyAccVal+" of 10 (higher is better)\nCredit Class: "+creditClass+"\nAccount Spending Limit: "+getYesNo(aslFlag)+"\nHotlined Account: "+getYesNo(hotlineFlag));
and hit enter. A box will pop up and that will show you. I believe it would be correlated to the results if they will allow you to bill to your account.
Mines shows:
Sprint Financial Value: 7 out of 10
Credit Class: G1
Account Spending Limit: No
Hotlined: No
Well I've gotten conflicting info when calling. When I speak to sales they have no idea and put me on hold to find out and then tell me it has to be paid in full after speaking with the "collections department", when I spoke to someone in billing I was told that it doesn't have to be paid in full and many customers have "made payments" on purchases billed to their account. I would love to pay for it in full but I can't shell out $600 at once so that's why this option appealed to me, if it turns out that's not the case as I stated before I will give them hell and worst case scenario return the equipment.
Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.
gqstatus0685 said:
Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.
Click to expand...
Click to collapse
LOL isn't that the truth! Its going to really piss me off if that's not how it works for my account as I was really looking forward to getting the Xoom and accessories I ordered. I hate calling there because I can never get a straight answer about anything, and the order is already out for delivery so too late to cancel if that's true, I will truly give them hell if I was given false information.
there is no pay plan. they give you about 2 bill cycles which is plenty. if you need more time, make sure you are showing good faith--by paying your wireless bill and also paid a good portion of yourequipment--this gives you good favor with the account rep and they may be more inclined to help.
we all want to pay our balances off at once--however sprint extends this as a courtesy to their good customers. if you know you can afford the device you can maximize your purchasing power in a short time period.
I did call accounting services again to confirm my initial answer towards this. I was told there is no official "payment plan" per say, however they do not "require" you to pay the equipment off the following billing cycle. He did mention as long as you are paying your cell bill and making payments towards the balance there should be no problems, however he recommended that its paid off in a "timely manner". So yep, basically what the poster above me said. We shall see...

Why/how AT&T waved my ETF!!

Just thought I would share my experience for whatever it's worth.
I should start off with saying that I live in the country and never had the best service with AT&T. I used their Microcell to subsidize my reception and it worked okay. I imagine if I lived in a big city or an area with excellent AT&T reception my story would be different.
Problems I had with AT&T that were well documented on my account: poor reception, duplicate text message issue that came and went (only real way to stop it was battery pull and/or sim transfer to the Captivate), last two months data usage was waaaay off as in AT&T thought I was using substantial more data than I was (3G Watchdog / common sense) and no amount of hours spent on the phone with customer service resolved my issue.
So after being a slave customer of AT&T's for almost two years, and two different phones with them my ETF was $110. I decided I would gladly pay the $110 and go get a SGN from Verizon, who I know through my roommate and former roommate to have excellent service both at my home and work. I realize that this differs thoughout the country but make no mistake about it, in Northern Alabama VZW is the ONLY carrier to have excellent reception everywhere I go.
So I went to the Verizon store and bought a Galaxy Nexus. I provided my AT&T customer number and of course my phone number to the VZW salesman, no call to AT&T was needed to cancel my service. Side note: I brought them a 6 year old PoS phone my sister was kind enough to provide me and they gave me $50 off. I also asked the rep before letting him know I was buying the phone, "if I do decide to buy this from you today and pay my AT&T ETF can you wave the activation fee to help me out?" he did.
So I get my last bill from AT&T and even with my service cancelled they were trying to charge me an extra $20 data fee, either for the next month or an additional fee I don't know but I know it wasnt a legitimate charge (surprise, surprise). I called AT&T customer service and explained to the guy that my service had been cancelled for a week and the $20 data charge should not be on my bill, he agreed. I then mentioned in passing that "AT&T was not able to provide me with reception and I felt it was unfair of them to charge me an ETF when I had been a good customer and was not recieving what I was paying for". That phrase was not even fully out of my mouth when he said "I agree with you, let me go talk to my manager." he was gone for 2 minutes or less and came back to the phone saying, "I spoke with my manager and we are able to wave your $110 early termination fee." I couldn't believe it! That wasn't even why I called, I was only mentioning that in passing because that is how I felt. I was absolutely going to pay the ETF and be done with AT&T forever! But this man, prob the one and only customer service rep at AT&T that would have been willing to do that for me, didn't even let me get the whole sentance out of my mouth before jumping into action and going above and beyond to help me out! I honestly feel like I could have called AT&T a hundred more times and not get the same experience. I was so happy that I payed my remaining balance instantly through ACH.
So that is my story, whether it's helpful or even an interesting read to anyone else I am not sure. I know it will get down voted, and especially by ClearFire because I pissed him off and now he down votes all my posts no matter how helpful lol. But I am not holding grudges, not towards any member of this forum that I might have had disagreements with and not towards AT&T who I formerly hated, err, well maybe I still do hate AT&T lol. I will never go back to AT&T as long as I live, I am extremely happy with VZW! At home when I was getting <5 down and maybe 1 up on a good day and one bar of service with AT&T, I now get >15 down and >4 up and full bars from Verizon. Again this is my experience and I realize that reception differs greatly in dif geographical areas. I guess this is my "goodbye Atrix community" thread. Mostly it was a good time here with you, I will be sending some of you friend requests and I will check back in at the Atrix forums. Have a great day all of you and I hope something I said was helpful.
Good stuff. I'm in a very good area for att. Wifi at home and work. Nothing to complain about. Does Verizon have unlimited mobile to mobile as well?
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Deggy said:
Good stuff. I'm in a very good area for att. Wifi at home and work. Nothing to complain about. Does Verizon have unlimited mobile to mobile as well?
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Click to collapse
No sadly Verizon does not have unlimited mobile to mobile. I am on the 900 minute plan and that includes 5 "friends and family" numbers for unlimited calling, the numbers can be mobile or landline.. I am actually thinking of downgrading to the 450 minute plan to save $20/mo and using GrooVe IP + my Google Voice number during peak hours. At home and at work I have WiFi so I'm thinking this will be a good idea I just have to get in the habit of doing it. I included my data speeds in the OP more of a reference of what I dealt with as soon as I left the house.
Congrats! I had an experience with att a while back... I think it was because I moved out of their coverage area, let's just say it wasn't as painless as your story. Good for you.
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per policy if your less than 12 months in your contact and ltv 1 your etf gets waived. that is prolly why they did it. ltv = life time value, or tech has to note the account about the service issues, those are the only two ways to get it done.
twayneo said:
per policy if your less than 12 months in your contact and ltv 1 your etf gets waived. that is prolly why they did it. ltv = life time value, or tech has to note the account about the service issues, those are the only two ways to get it done.
Click to expand...
Click to collapse
another way is to be military that just got deployed. this happened to a family member with 3 months left on the contract. it's a shame that you have to know the information yourself because a lot of customer service reps don't. ended up renewing a 2 year contract and finding out that we could have terminated the account without any fees, of course by then we were already 3 months into the new contract and it took me about 1 month of fighting to get it terminated.
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
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Click to collapse
THIS!! Is the best end all advice ever. And I know through personal experience. Not just AT&T but all companies and all services.
autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
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Click to collapse
+1
10char
autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
Click to expand...
Click to collapse
I should really do that more often.
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You wouldn't believe the amount of waivers/credits AT&T give out daily.
The best way to get what you want is to ask for a manager.. Most managers are so lazy that they'd rather just give you a credit than talk to you.
If you get no luck through customer care - dial 611, wait for option to cancel service - you'll be connected to retentions, and they are allowed to give a lot more.
They have changed things up recently, though.. If you've had a number of credits in the past then you're likely to be declined when requesting further credits..
A while back, I was checking my phone bill online and noticed that I didn't have the unlimited text plan I thought I did. So I added the service with their website. The next month I looked at my bill, and I noticed a $150.00 for text messaging, for going over my plan.
So I call AT&T and the young woman I spoke with looked up my account, and then said she would get a manager. The manager I spoke with verified that I had made the change to unlimited text plan, but it wasn't put into effect. So she immediately credited my account for the text overage.
Both people were very helpful and nice. In fact I haven't had any bad experiences with AT&T's customer service. Maybe it's my voice, and they decide to be nice to me. IDK.
dratsablive said:
A while back, I was checking my phone bill online and noticed that I didn't have the unlimited text plan I thought I did. So I added the service with their website. The next month I looked at my bill, and I noticed a $150.00 for text messaging, for going over my plan.
So I call AT&T and the young woman I spoke with looked up my account, and then said she would get a manager. The manager I spoke with verified that I had made the change to unlimited text plan, but it wasn't put into effect. So she immediately credited my account for the text overage.
Both people were very helpful and nice. In fact I haven't had any bad experiences with AT&T's customer service. Maybe it's my voice, and they decide to be nice to me. IDK.
Click to expand...
Click to collapse
I worked there for about 8 months - it's really luck of the draw. There are so many grey areas in their policies, and not everybody is made aware of some of the less common issues/procedures to deal with them.
You just have to hope that you get a hold of somebody who knows what they're talking about (or has a manager who does), & that they're in a good mood Honestly, there are very few things that they can not do (without a transfer)
My experience with AT&T has been positive. I have had accidental international data overages and have been credited.

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