So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
nando99 said:
Why would they restrict your minutes, its stupid...
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Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
nando99 said:
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Click to expand...
Click to collapse
Just to be sure - did they mention that the $79/month plan includes 500 minutes plus unlimited text plus unlimited data? It is really $39 for the 500 voice minutes and $30 for unlimited data and $10 for unlimited messaging, but to get the subsidy for the N1 you need to get all of that in a bundle.
They do have unlimited (contract) voice for $59/month, but you'd have to add text and data to it and that would end up $99/month for unlimited everything.
They also have unlimited (non-contract) voice for $49/month, but you can't get a phone subsidy with that plan.
In the past I don't remember having to pay a fee to switch to a more expensive plan - only for activating a new line or switching to a cheaper plan. You could probably sweet talk them into waiving the fees in order to get the higher monthly payment out of you if you escalate it, but I wouldn't bank on it.
The other option is to buy without a subsidy and get one of the Even More Plus plans which are $50 for unlimited voice or $80 for unlimited everything. In the end, you'll save in the long run for the up front purchase price.
If you are a gambling sort, then you could wait and see if the N1 (or an equivalently spec'd phone of some sort) is offered directly by T-Mobile and then you could get the cheaper Even More Plus plan and they'd let you spread the payments out on the full price on the phone over 20 months. That is really the best way to get a phone from T-Mobile, but it only works for phones they sell directly, not the N1 sold by Google. Using that system you pay nothing out the door, you pay about the same as someone on a contract for the first 20 months and then your monthly bill drops back to about $20 cheaper than the contract price when the payments are done. Contrast that to someone who bought a discounted phone and had to pay the discounted price (like $179) to get out the door, their monthly payments are about the same, and their monthly payments continue to be high even after they pay back the subsidy...
ScaredyCat said:
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
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In particular, the plans issue has been discussed to death in the T-Mobile Nexus forum (not nearly as much info on the phone itself compared to this forum, but a lot more talk about T-Mobile plans - including info on a multi-step process on how to get one latched into a Family Plan):
http://forums.t-mobile.com/t5/Nexus-One/bd-p/Nexus_One
PhantomRampage said:
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
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Click to collapse
Think of it as an investment. The extra $300 you're spending is a one time fee so you'll never have to deal with a carrier contract again.
As long as you take decent care of the phone, you'll be able to sell it for at least a couple hundred bucks when you're ready to upgrade again.
I bought an unlocked N1 and an Even More Plus plan. For $59/mo+tax I'm getting 500 anytime minutes, unlimited NW, unlimited txt, unlimited data.
Well worth it IMO.
You can have an unlimited plan if you buy the nonsubsidized version. That's what I did since I didn't want to lose it.
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
Well, hey! This will work if you have the Loyalty Pacakage before-hand
If you did have the Unlimited Loyalty package, before you got your N1 ordered, you will absolutely be able to get the package back. However, I'm waiting to hear from google as to the validity of this approach in terms of their TOS. I never allow companies to tell me what I can and can't have. Social Engineering for the win!
1. Call t-mobile, state you want your unlimited loyalty back
--- They will state, it is automatically changed when you order the phone.
2. State, when I was offered the Unlimited plan, I was informed that I had the ability to go back to my old contract at any time, even when you didn't offer the MyFave plan anymore, I'm absolutely certain that you can change it.
--- If they say that they cannot because it doesn't exist anymore;then
3. Ask for a supervisor. State that you want the plan back.
Don't allow them to work you, and talk about "Well that the way it works when you buy the Nexus One."
DISCLAIMER---"As this has worked for me on 2/1/10, I cannot garuntee that Google will see this as an 'upgrade', eventhough you will be paying more. Google may want to charge the remaining cost on the phone if you chose to upgrade."
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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Click to collapse
Research? I did. I am. Me posting, is part of the research. I posted what I knew so far and what I was told. I was told I can not be "bumped up" to any plan unless I pay a fee. That is what I was told. Therefore, my "claims" are correct as of the time they were posted.
pjcforpres said:
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
Click to expand...
Click to collapse
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
masse1369 said:
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
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Let me tell you, a typical customer doesn't call 3 times to finally reach somebody that actually knows what they're talking about. Again, I posted what I was told. Which was, again, that I can not do what you are saying.
---
My whole thing was this - I'd like to get the phone for $179 with a new contract - I would need more minutes then the amount provided in the ONLY plan I can choose (as I was told) - has anyone else dealt with this, what can I do?
Did my initial post miss something? Did I not say "I call up TMo and they tell me the following" - if what I was told is BS, how is that my fault?
I'm glad being rude online is still cool.
nando99 said:
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
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What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
bofslime said:
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
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I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
nando99 said:
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
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Personally, my response was based on your OP taking a tone of "T-Mobile is stupid, who else thinks so" essentially. You were not asking is there any way around it, you were asking if anyone else had experienced the stupidity that is T-Mobile... yet, it isn't even T-Mobile who said that is the plan you have to sign up with, and T-Mobile is perfectly willing to upgrade you to a higher minute plan once you sign up. Add to that this exact topic has been talked about at agnosium, and at one point just a week ago, was the subject of 3 threads that stayed on the front page for nearly a week.
I wasn't trying to be rude. Your OP was rude in itself and ignorant. Those are two things that tend to illicit a "rude" response from members on here.
Nope... just as it says - the New T-Mobile Contract Sucks... this is the N1 forum, so I'm obviously talking about the N1 phone T-Mobile contract... I didn't say T-Mobile sucked... I've been with them for a long time and I plan to stay with them but what they are offering with the discounted N1 sucks. (Mostly bc is the only plan you can get.)
"Anyone else deal with this?" can easily be interpreted in many ways - like: How did you deal with it? lol What did you do?
Not sure how/why you took it as has anyone else "experienced the stupidity that is T-Mobile"...
My post was neither rude nor ignorant - it was misinformed. Everyone's informative and pleasant replies have seen that I now possess the information I was looking for.
And just for the record: "just last week" is long time for a busy forum.
My topic didn't kill any unicorns...
Everyone will be just fine.
From what I've read on the TMo forums, after 120 days, you're able to change to the Even More Plus plans without any penalty from google. This is what I plan on doing.
Damn 120 days...? Can anyone else confirm this?
nando99 said:
Damn 120 days...? Can anyone else confirm this?
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Click to collapse
Yeah I heard the same thing. I was planning on doing this.
Look dude let me make this very simple for you.
Your Concern: 500 Minutes is NO WHERE NEAR enough for you and for some reason you were informed that you cannot change this plan for two years.
The Answer: NOT TRUE. I upgraded to 1000 minutes Even More Plan two weeks after I got my nexus one (I was a new tmobile customer and chose to go the subsidized route)
Regarding the 120day wait...I believe this has to do with the Even More PLUS plans only. OK?
Bottom Line: YES YOU CAN GET MORE MINUTES ON YOUR NEXUS ONE
Related
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
DaMyth said:
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
Click to expand...
Click to collapse
Hi,
I notice your signature:
Amateur Cook: Lookin to be Taught by an Executive Chef
The best way to become good cook in my view is just to start and read a lot. I spent a lot of time and it is a lot of hard work to become a good cook. It's not about being taught it's about reading, learning, and testing.
As stated before I've flashed my device at least a hundred times before I was able to produce a working rom. We will assist you as needed, but it will be up to you to get it working.
Main point, it takes time and some hard work and you will get there.
You can ask anybody my first few releases had issues but I had to learn how to fix the issues and now my latest version seem to be working okay..
Good luck and I know you will get there soon.
Well thanks ttran001. I'm still trying to put together my own release, but I still need a bit of help. Mostly just simple things. I've been reading alot, and I think thats one of my problems, because I take in so much information, I don't retain it all. Maybe if you get a free minute, when your not working on one of your Great Roms, you can give me some basic tips, and tricks.
theformula said:
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
Click to expand...
Click to collapse
i paid 260 - $50 rebate for my wing. for a 1 year contract. I'm still paying 19.99 for unlimited text for a family plan. and I got this deal else where than a threatened tmo.
I did call tmo to cancel my old line, and they offered a wing for $360 on a 2 year contact.
Well I guess i can post how much my wing was. I used this promotion from t-mobile.
Status: Promotion still available as of 02/20/2008
Call T-Mobile Business Direct at 866-464-8662. Push 3.
Give them the promotion code "Windows Mobile" (yes that is the promotion code).
Say no to text plans, internet plans, phone insurance and accessories.
Phone is $99.99 with $50 rebate = $49.99.
Free Shipping, Activation fees waived, 1 year contract
Thanks jello for the original deal (which was for $99 after rebate). The original thread can be found here.
For people who have ordered it for $149 in last 20 days (30 days in california) can call Tmobile Business Back office and ask for the credit back (I did and got it back).
UPDATE: Lot of people (almost everyone here after I posted) are reporting that now they are not offering credit for past purchases. I would suggest to do a phone exchange in that case, as it doesn't affect the line/phone number. And yes, even people who have ordered other phones can exchange it with this offer, if they had purchased it with a new line in last 20 days (30 in CA).
I personally have this phone and can vouch that this is really great phone (MDA and all variants are blown away by the stylish wing). For the first time I have found a phone with decent camera too.
I paid $150 for it on Howard Forums. It came with all retail packaging and it was in perfect condition. I've since scraped the winkey and the left softkey a little bit. That made me sad.
But I did just get a clear hard plastic case for it for $6 yesterday. So hopefully it doesn't take anymore abuse. I <3 my Wing.
weird, my unlimited text and internet is already $10. they were running some sort of special when we signed up though
This deal sounds interesting. I pay $4.99 for 400 sms/mms. I wonder if I can get this deal if I called. My contract is not finished for another month or so, but I have been signed up for t-mob since 2003... maybe that makes me a preferred customer?
i tried calling. My father has been with them since 2002 (voicestream) (he has been with them CONSISTENTLY, i only sign up for new accounts under his name). i have had several accounts with them, i usually let my contract expire and jump on a new deal for a hot phone.
the issue is, now i use a WING with the 39.99 Myfaves 300 plan, and 9.99 for 1000 texts.
my contract ends in May ( i got the 1yr deal with the wing for 99.99)
I called complaining about iffy (staticky and echoe-y) service upstate NY (where i go to school) and the rep seemed so nonchalant, even repeating to me several times that he wouldnt want me to leave after 6 years. So i explained to him that i personally knew several people with the 9.99 UNLTD text plan (i have been going over because i use OZ IM) and i was ready to switch to Sprint in may (SERO plan) if he couldnt accommodate my request. He acted indifferent and said he could do nothing for me.
So unless it was just a rude rep, can someone please explain to me how i should go about attaining this deal? I really want it.
Thanks
So... Everyone is still getting screwed by Google 'eh? How about that $279 that basically no one can get because we are all on family plans... Well THERE IS A WAY AROUND THIS! >.> <.< Quick before Google catches on, buy yours.
Now that the fun is out of the way =) I don't know if this has been posted anywhere else, I looked but... We all know how that goes. Disclaimer: This is based 100% off personal experience, I tried everywhere to find a better way to buy it, and trial and error got ME here. So don't steal my stuff eh? ~Note: If you can link me to somewhere that already has this I'll give them credit, but I really figured this out myself.~
Tested on 2 upgrades on my personal family plans.
So we know that you have to be on the "Even more" type plans to get a discount, or even be eligible for one right? (Well now you do) So what to do for those of us who have been with T-mobile for years, and are eligible for an upgrade, but we have a different type of plan (this workaround is ONLY tested with family plan).
So Here is what you do:
~Give T-Mobile a call and ask them to change your plan to an Even more (any one of the eligible ones) at the END of your billing period.
-Basically what this does is put an "activator" (their word not mine) on your plan which will switch your plan to the even more when your account month is up, this doesn't change any info yet!
~Log onto Google, and buy your phone! As soon as they put the activator on in their system Google's system registers it and you become eligible for the upgrade discount. ($279)
~Give T-Mobile another call before the end of your billing period, so basically before the activator changes your plan, and cancel that activator. Everything on your current plan will remain intact, and Google doesn't charge a cancellation fee. (Havent yet =>) I recommend doing this after you've received your phone or when you can see it is shipping. Just in case.
If you have any questions feel free to ask, but this worked for me! 2x! Woot loop hole! Besides it was time I gave back to XDA. If you wanna donate.. I haven't figured out how that works so what ever...
1/26:Still no fee so... Yep!
Just to be safe I want to make it clear this is a short term result so far and you should always talk to T-Mobile before changing anything!
Google hasn't charged the ERF yet... How can you be sure that they won't? They have 120 days to do it...
flamerider88 said:
So... Everyone is still getting screwed by Google 'eh? How about that $279 that basically no one can get because we are all on family plans... Well THERE IS A WAY AROUND THIS! >.> <.< Quick before Google catches on, buy yours.
Now that the fun is out of the way =) I don't know if this has been posted anywhere else, I looked but... We all know how that goes. Disclaimer: This is based 100% off personal experience, I tried everywhere to find a better way to buy it, and trial and error got ME here. So don't steal my stuff eh? ~Note: If you can link me to somewhere that already has this I'll give them credit, but I really figured this out myself.~
Tested on 2 upgrades on my personal family plans.
So we know that you have to be on the "Even more" type plans to get a discount, or even be eligible for one right? (Well now you do) So what to do for those of us who have been with T-mobile for years, and are eligible for an upgrade, but we have a different type of plan (this workaround is ONLY tested with family plan).
So Here is what you do:
~Give T-Mobile a call and ask them to change your plan to an Even more (any one of the eligible ones) at the END of your billing period.
-Basically what this does is put an "activator" (their word not mine) on your plan which will switch your plan to the even more when your account month is up, this doesn't change any info yet!
~Log onto Google, and buy your phone! As soon as they put the activator on in their system Google's system registers it and you become eligible for the upgrade discount. ($279)
~Give T-Mobile another call before the end of your billing period, so basically before the activator changes your plan, and cancel that activator. Everything on your current plan will remain intact, and Google doesn't charge a cancellation fee. (Havent yet =>) I recommend doing this after you've received your phone or when you can see it is shipping. Just in case.
If you have any questions feel free to ask, but this worked for me! 2x! Woot loop hole! Besides it was time I gave back to XDA. If you wanna donate.. I haven't figured out how that works so what ever...
Click to expand...
Click to collapse
This would have been good info to have prior to my struggles with the process. In the end, though, I am glad to have bought it unsubsidized. Good catch though.
I think it's still too early to speculate that you won't get charged an ETF. There is still plenty of time for google/tmobile to charge you the fee and/or locate and charge people using this loophole. All they would have to do is check the # that was upgraded and check with tmobile at the end of a billing cycle and see if it is still on the supported plan.
uansari1 said:
Google hasn't charged the ERF yet... How can you be sure that they won't? They have 120 days to do it...
Click to expand...
Click to collapse
It was just a "so far" when I was figuring this out with T-Mobile 2 reps. Said they wouldn't. And one said they might so idk. They haven't yet
flamerider88 said:
So... Everyone is still getting screwed by Google 'eh? How about that $279 that basically no one can get because we are all on family plans... Well THERE IS A WAY AROUND THIS! >.> <.< Quick before Google catches on, buy yours.
Now that the fun is out of the way =) I don't know if this has been posted anywhere else, I looked but... We all know how that goes. Disclaimer: This is based 100% off personal experience, I tried everywhere to find a better way to buy it, and trial and error got ME here. So don't steal my stuff eh? ~Note: If you can link me to somewhere that already has this I'll give them credit, but I really figured this out myself.~
Tested on 2 upgrades on my personal family plans.
So we know that you have to be on the "Even more" type plans to get a discount, or even be eligible for one right? (Well now you do) So what to do for those of us who have been with T-mobile for years, and are eligible for an upgrade, but we have a different type of plan (this workaround is ONLY tested with family plan).
So Here is what you do:
~Give T-Mobile a call and ask them to change your plan to an Even more (any one of the eligible ones) at the END of your billing period.
-Basically what this does is put an "activator" (their word not mine) on your plan which will switch your plan to the even more when your account month is up, this doesn't change any info yet!
~Log onto Google, and buy your phone! As soon as they put the activator on in their system Google's system registers it and you become eligible for the upgrade discount. ($279)
~Give T-Mobile another call before the end of your billing period, so basically before the activator changes your plan, and cancel that activator. Everything on your current plan will remain intact, and Google doesn't charge a cancellation fee. (Havent yet =>) I recommend doing this after you've received your phone or when you can see it is shipping. Just in case.
If you have any questions feel free to ask, but this worked for me! 2x! Woot loop hole! Besides it was time I gave back to XDA. If you wanna donate.. I haven't figured out how that works so what ever...
Click to expand...
Click to collapse
..So if my billing cycle ends on the 31st, i call ....??????...When??? thanks
Ignore Hah.. double post sorry
Good question Oklahoma you can call when ever you want as long as u call back BEFORE the end of ur cycle.. u could do it the day of it you wanted I wouldn't risk that though
flamerider88 said:
It was just a "so far" when I was figuring this out with T-Mobile 2 reps. Said they wouldn't. And one said they might so idk. They haven't yet
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Click to collapse
So you're making what appear to be definitive claims, without actually knowing if you're right in the long term. You're only right "so far"? Isn't it irresponsible of you, considering that people may rely on your conjecture and end up being charged $350 as a result?
2 Reps said it shouldn't void the terms of sale... so if I get screwed ill let you guys know but if it doesn't work I would have at least liked to know about it... call them yourself to verify!
I'd probably suggest putting a disclaimer on your first post saying that only so far you haven't been charged, and it is possible you may be in the future. To prevent other people from just blindly following your suggestions.
Haha its in 2nd post
I don't want to start a new thread for something this remedial, and the answer might be good to add to the guide...
The FedEx overnight shipping is awesome! Do you have to be home for delivery though? ie, do you have to sign for it, or is it such that you can leave a note asking that they leave it in your mailbox type thing? My purchase date will be affected by this, and I am sure others will be as well.
I honestly don't know might ask I know mine had to be signed for
Someone has to sign for the phone. No way around it.
uansari1 said:
Someone has to sign for the phone. No way around it.
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I had a feeling it would be that way... wonder if I should set the shipping address as my work then? That would guarantee it would get signed for, they also get delivered to around 11AM instead of 4PM(FedEx always comes around 4PM to my place)... and seeing that I work 5 days a week, and live 2 blocks away, doesn't seem like a bad idea.
pjcforpres said:
I had a feeling it would be that way... wonder if I should set the shipping address as my work then? That would guarantee it would get signed for, they also get delivered to around 11AM instead of 4PM(FedEx always comes around 4PM to my place)... and seeing that I work 5 days a week, and live 2 blocks away, doesn't seem like a bad idea.
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Click to collapse
Yeah, you can do that... just make sure you call your credit card company and let them know what you're doing and to expect a charge for the amount you get quoted by Google as soon as you place your order. The credit card company can hold up the transaction for an extra day or two to investigate since the shipping address and billing address will be different. It happened to me (had the phone shipped to my sister's place in Chicago where I was visiting when the N1 was released).
flamerider88 said:
2 Reps said it shouldn't void the terms of sale... so if I get screwed ill let you guys know but if it doesn't work I would have at least liked to know about it... call them yourself to verify!
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Click to collapse
I talked to 3 reps, only one was aware that this could be done. I guess i'll wait and see.
jlaval said:
I talked to 3 reps, only one was aware that this could be done. I guess i'll wait and see.
Click to expand...
Click to collapse
Wait and see? Does this mean you are trying it? And if u r post your results too please so I have extra verification
I have the HD2 on Tmobile in the US and have been using it, unlocked, with the web2go, Tzones, $9.99 plan for about a year and before that had a Kaiser for 2 years doing the same.
This morning my browser started automatically redirecting to a page telling me my plan is not compatible with my phone and demanding that I upgrade my plan.....
So much for having 2 lines, 700 minutes, unlimited data for $72.00 a month.
Has this happened to anyone else?
Same here at about 0800 hours, central time, i got the same message on the screen about my plan is not compatible with the phone, it keeps re-directing to that web2go page. :-( :-( :-( I have HD2 Tmo-us.
same here, cc told me that their servers killed the service for smart phones. they gave me a reduced internet package for $20 instead.
I'm going to wait a day or two and see if things come back, but if not, what did you have to ask for to get the $20 internet package?
Free lunch is over! Likely nothing you can do about this either, since it is likely detecting based off the IMEI of the phone, not only is there no known way to change the IMEI on the HD2, to do so would be illegal.
chadvavra said:
I'm going to wait a day or two and see if things come back, but if not, what did you have to ask for to get the $20 internet package?
Click to expand...
Click to collapse
The current $20 internet package offer is for "loyal" TMO customers. I am not sure how far you have to be into your contract to be considered a "loyal" customer, you may even have to have completed your contract and be out of contract. You likely also have to have had on time payments for a certain period of time if not for the entire duration of your contract.
Your best bet would be to call in and ask a CSR about the customer loyalty internet package, and if they claim to know nothing about it then ask to speak to retentions
I fit all of the conditions.
Thanks for the tips.
I thought it was just me. Well, no reason to stick around with tmobile anymore
I've got the same problem.
I'm usually quick to scream bloody murder and leave a company but this is different. We were taking advantage of a loop-hole that Tmobile was kind enough to be slow to fix. Even at $20 a month it's still cheaper than anything on Verizon or AT&T and doesn't require a new contract, I assume and hope (can anyone confirm that?)
I'm sticking with TMobile for now. Besides, I don't want to buy a new phone.
yup it's over...
yup it's over...
however, it doesn't seem to only be affecting branded "smart" tmous devices.....
supposedly iphones, and n1s have had their tzones cut...
*it shows my msisdn in the url upgrade page* so perhaps it is just line based....
I might as well switch because i get crappy reception with tmous at my school... however their 3g speeds seem to be the fastest....no iphone users bogging down the 3g network lol...
but still, 20 dollar for unlimited data doesn't sound too bad....
as for cdma networks.....questionable...
Meteo said:
I thought it was just me. Well, no reason to stick around with tmobile anymore
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Click to collapse
And what is switching going to get you? a data plan that at least costs $10 more than what TMO provides? usage caps, tethering restrictions and overage charges for data? and an overloaded network in the case of ATT or in the case of Sprint/VZ a network that cant provide simultaneous voice/data?
Meteo said:
I thought it was just me. Well, no reason to stick around with tmobile anymore
Click to expand...
Click to collapse
Go to AT&T and pay for a capped data plan.
Or go to Sprint/Verizon and pay for a new CDMA phone
Sorry to say it...but about time. You guys have been mooching off of this for years, and T-Mobile finally cut you off. Seriously, you guys really have no room to complain that you now have to pay...GASP...13 DOLLARS MORE A MONTH!!! Think about it, you have been screwing T-Mobile for years, so you have saved enough to pay that extra money. And to the dude talking about leaving T-Mo...uhm...lol que? Like the others have said, feel free to go to another carrier with data caps, more expensive unlimited plans or even non-existent unlimited plans. Listen people, 20USD a month for UNLIMITED 2G/3G/4G(ish) data+UNLIMITED un hinderded tethering=a really damn good deal.
ashasaur said:
Think about it, you have been screwing T-Mobile for years, so you have saved enough to pay that extra money.
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Click to collapse
I don't think that taking advantage of a known loop-hole should be considered "screwing" them. Think of it like taxes, it's your duty as a citizen of the US to take advantage of as many tax breaks as you can, legally. If you pay too much to the IRS, they aren't likely to tell you.
And I don't really think I, or the others adding value to the thread are complaining. I'm just trying to make sure I don't wind up paying for something I don't need.
ashasaur said:
Sorry to say it...but about time. You guys have been mooching off of this for years, and T-Mobile finally cut you off. Seriously, you guys really have no room to complain that you now have to pay...GASP...13 DOLLARS MORE A MONTH!!! Think about it, you have been screwing T-Mobile for years, so you have saved enough to pay that extra money. And to the dude talking about leaving T-Mo...uhm...lol que? Like the others have said, feel free to go to another carrier with data caps, more expensive unlimited plans or even non-existent unlimited plans. Listen people, 20USD a month for UNLIMITED 2G/3G/4G(ish) data+UNLIMITED un hinderded tethering=a really damn good deal.
Click to expand...
Click to collapse
your post is filled with win, and smothered in awesome sauce!
whiners need to gtfo, tmo was not meant for you anyway...
ashasaur said:
Sorry to say it...but about time. You guys have been mooching off of this for years, and T-Mobile finally cut you off. Seriously, you guys really have no room to complain that you now have to pay...GASP...13 DOLLARS MORE A MONTH!!! Think about it, you have been screwing T-Mobile for years, so you have saved enough to pay that extra money. And to the dude talking about leaving T-Mo...uhm...lol que? Like the others have said, feel free to go to another carrier with data caps, more expensive unlimited plans or even non-existent unlimited plans. Listen people, 20USD a month for UNLIMITED 2G/3G/4G(ish) data+UNLIMITED un hinderded tethering=a really damn good deal.
Click to expand...
Click to collapse
Exactly.
Waah, you lost the $9.99 plan. Fine, leave T-Mobile. Have fun paying for tethering and dealing with data caps..
You guys who changed plans already should call back and get switched back. I still have my $5.99 T-Zones plan working fine with no browser redirects. It was some kind of maintenance snafu and all is normal now.
T-Mobile Web (Unlimited T-Zones) $5.99 Restoration
Confirmed to be working again on my HD2.
Yay for patience.
chadvavra said:
Confirmed to be working again on my HD2.
Yay for patience.
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Click to collapse
yay for starting a "wah" thread, then retracting it...lol.
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
Thelgow said:
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
Click to expand...
Click to collapse
The Sidekick DOES use Danger's servers for anything web-related (including MMS). This is how Blackberries work also (except they use RIM's servers). You can pseudo-unlock a Sidekick to work on AT&T, without a computer and I know because I've done it. Phone and SMS still work fine because they're not dependent on the internet. But you still have to dispute your case with T-Mobile.
u can get the even more plus plan. my ex-wife and i both had blackberries and we were paying 139 for unlim talk text and web. the even more plus has the drawback that there is no contract so u can't get a new phone for the low price. u have to pay full price but they stretch it over 2 yrs so u r paying minor payments.
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
Thelgow said:
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
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Click to collapse
I have also been with them since the voicestream days and was in the same predicament you are in. I had multiple chats with customer service personnel, which led to me getting transferred up the chain to the retention department.
I let them know that I was not happy about the current price of my plan since other carriers started rolling out more cost-friendly deals. Bottom line is I cited comparative plans from other carriers that would give me more for equal or less, and despite being a loyal customer, I was starting to waffle with the idea of paying the early termination fee and switching.
They were able to provide a few preferred services such as unlimited text for 9.99, as well as some other perks. I talked with many people and had different results, so when I was able to speak with someone who promised me a lower price on the service, I documented it with their name, contact information, etc. just to be sure they weren't duping me.
Let them know that you understand they are running a business and need to be firm, fair, and consistent. Sympathize with the fact that if they gave you a deal, they would have to give everyone a deal--but slip in the fact that you've been a loyal customer for X amount of years with an outstanding track record and would like it to stay that way.
Hope that helps.
Trade that Sidekick for a T-Mobile Comet. No regrets if you do that. Plus 10 dollar data plan!
Like other carriers, T-mobile charges exorbitant rates for any device they classify as a 'smart phone'. The simplest way around it is to get an an unlocked phone which is a smart phone, but not in their database, or not offered by them... as they can determine the type of phone based on the ESN. In this way you can sign up for whatever services you want ala-cart. If you are paying more than $15 for internet, call them up and tell them you want the 'total internet package' this is a term used for their legacy internet service which costs $15/month for unlimited, it also uses 4g. It is not offered to customers under a long term contractual agreement or customers using devices classified as 'smart phones' normally. If you have a android device I recommend using this guide I created:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
This will allow you to drastically cut money spent on voice minutes and completely cut SMS costs provided you have a data plan, and wifi spots you visit regularly...
i would just go with simple mobile and get your phone unlocked
I switched to their new plan a couple months ago. We pay $99 for two lines. It includes unlimited talk, text, and data. The data slows at 2gb (I have never come close to that anyway). The only hitch is there is no subsidy on phones. If you already have phones that you like, you should be ok.
I agree the Value plan ( 100 for two lines unlimited everything ) is the best plan right now. You dont get "upgrades" instead you pay a small down payment then 3-15 a month depending on retail of the phone. So basically it is a finance plan at 0% interest.
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Hi All,
I am purchasing a Xoom tomorrow morning, and I came to a stark realization today while browsing some other forums. I read that even with the no contract version that there is no true month to month data plan (ie the ATT iPad) and that it costs you $35 every time you want to activate it again. So if I use it for two months, decide to not for two, and then want to use it again, I have to pay a $35 fee. Can someone shed some light on this? I am REALLY hoping this is not the case.
Brock
Please search, this has been answered many times. Your description is correct. If you cancel the 3g service within 72 hours they will refund the activation fee.
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
brockwitting said:
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
Click to expand...
Click to collapse
Yes. Verizon isn't as kind with this plan as AT&T is with the iPad's month-to-month usage.
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
Jrockttu said:
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
Click to expand...
Click to collapse
Thats probably what I'd do. But I'd imagine if you made an issue out of having to pay another activation fee (when reconnecting), they would drop it. After all, some money is better than no money.
Wow.. Thanks for the updates guys. I just actually called verizon to confirm this, and yup. This is absolutely horrible.. I hope they change.
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Click to expand...
Click to collapse
yea im also leaving verizon, im trying to go att but my credit is bad and asked for 500 deposit on EACH LINE. so tmobile is what we are looking at now. We are going to switch once we move.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
Or tether wirelessly with an android phone.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Click to expand...
Click to collapse
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
unknown_owner said:
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
Click to expand...
Click to collapse
The iPad offers it through AT&T. It's one of the competitive advantages they still hold against all of these new devices.
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Benkr0n said:
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
Click to expand...
Click to collapse
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Click to expand...
Click to collapse
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Ingjald said:
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Click to expand...
Click to collapse
it doesn't immediately go back into the pool, thats why you can get it back within 60 days
if you look at where the money goes to its mostly a credit check.
but it's easer to think of it as getting the number
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
meaning switching from the data plan to a secondary on the family share plan. only 9.99
Benkr0n said:
if you look at where the money goes to its mostly a credit check.
Click to expand...
Click to collapse
They should just do it prepaid like AT&T does for the iPad, with no credit check (but then I guess Verizon can't ding you for $20 when you go a byte over your allotment). It also doesn't make sense that they do a credit check on someone who is already a customer in good standing.
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
Click to expand...
Click to collapse
I don't have any other phones and am not on a family share plan. I still wouldn't pay the $9.99/mo just for the privilege of not paying a $35 activation fee; in fact, it would probably cost me about as much as the activation fee anyway.
secondary activations are also $25 instead of $35
so if you, again my assumptions, activate a secondary phone its only 25.
then switch to the xoom and data plan.
just throwing out more ways to save money.
and btw, vzw will never do pay as u go data
i've regularly seen international pay as u go in the thousands.
I just can't believe that verizon would operate like this, esp since att has prepaid data for the iPad.. I'm sorta screwed, I don't have a family plan, and I only have a D1, and afk, xoom can't connect to ad-hoc.. plus it kinda defeats the reason for me getting the 3g Xoom anyway.
with the xoom it is being handled differently than the tab...
the tab was an accessory non subsidized meaning you could just purchase it.
but the xoom has to go through a different order process
needing an account and plan
if you don't have vzw, thats where the fee comes into play
if you do, there are ways to order it with out the fee (by ordering it for your current line, and taking it off afterwards)