Database Users

Free 8525 if you have a premier account

Order the phone, a voice plan ($32.99+), and a data plan ($20.24+) and the price of the phone changes to 0.00
I was trying to get a tytn but ebay and other sites weren't being friendly.

you can also get the moto S9 headset for $104 with free shipping ... i love the premier site

Sorry if this is a stupid question but what site are you reffering to?

att (cingular) premier. Your company or school must qualify.

thxxxxxxxxxxxxx do you think i can cancel the PDA data plan after a month if i dont like the speed of the data? and just keep the voice plan with the phone?

CRB said:
thxxxxxxxxxxxxx do you think i can cancel the PDA data plan after a month if i dont like the speed of the data? and just keep the voice plan with the phone?
Click to expand...
Click to collapse
I am pretty sure that cingular gives you 30 days to try anything - any handset, any service.

i know a couple of people that have ordered phones with plans and data to get them cheap, then as soon as they activate their account they can go into OLAM (Online Account Manager) and cancel the data plan... and dont get charged for the phone, etc..

Very nice! If only I needed another line...

Trancecoder said:
Very nice! If only I needed another line...
Click to expand...
Click to collapse
well... get a free phone, wait 30 days, sell the phone on ebay for 300-400 and pay the cheaper ETF... i cant see loosing

I got my 8525 like 2 months ago and I was premier eligible but when I saw the price I laughed and didn't add the data and voice to see it go to 0.00.
What kind of argument do you think I can make to cingular to see if they will refund me the phone price? I was able to get the phone for 225 before mail in rebate (100 Dollars) through cingular's tech support. However, do you think I have a shot at getting that 225 back because I have been workign for a company that was and has been certified to qualify for this program.

afguard17 said:
I got my 8525 like 2 months ago and I was premier eligible but when I saw the price I laughed and didn't add the data and voice to see it go to 0.00.
What kind of argument do you think I can make to cingular to see if they will refund me the phone price? I was able to get the phone for 225 before mail in rebate (100 Dollars) through cingular's tech support. However, do you think I have a shot at getting that 225 back because I have been workign for a company that was and has been certified to qualify for this program.
Click to expand...
Click to collapse
i dont think you will be able to get the 225$ back, cause phone prices go down over time as newer models come out . imagine everybody wanting thier money back on a phone that is offered for free now...

upgrading in premier
hey in premier how many upgrades can you do???

cruelneo said:
hey in premier how many upgrades can you do???
Click to expand...
Click to collapse
depends on the agreement with your company, etc... i believe that att employee's can do 4 upgrades per line per 12 months...

Unless there are different deals for different companies, which there may very well be, the deal that I see is a free 8500, I don't see the same free option for the 8525

I also checked my Premier account, and it didn't show any deals like are being talked about on the 8525. I then called AT&T Premier cust. service and was told that the Premier accounts are different for all companies and educational institutions. Each "store is unique".

yeah they are different. Some have ETF and some dont. You have to add the phone and data packages for the phone to go to $0.

Just checked my premiere and it changed to zero after adding everything also but I bought my 8525 when it first came out so I'm not upset.
I'll be waiting for the replacement before I try and upgrades..

some have reported using different emails and getting multiple phones (1 per email) and then combining them on a family plan.

I used 1 email address (my wifes) and bought 4 phones for different family members. Each one had different billing info, and I called at&t and had each one added to the family plan of that family member. Of note is that as these all required having a pre-existing numbers ported to them I had to go down to the local AT&T shop and pickup new (3g capable) sim cards. They noted in my account and I got these free of course.
I kept the data plans, so I can not speak to that.
My only suggestion in dealing with AT&T is if you are canceling an old (out of contract) line, deal with that after you have done the porting. Imply that you are simply switching the numbers as you want to use this new phone as your primary. Once that is all taken care of, cancel the old line. Otherwise they may give you a bit of grief about inter-company number porting, its BS, but that doesn't stop them.

how many on here have recieved 'the' text from orange?

unless you've been living under a rock(or any such sayings), you either recieved 'the' text or read about it on the internet/heard from a friend etc.
http://forums.moneysavingexpert.com/showthread.html?t=1825687
basically from 14th september orange(uk) are putting up the minimum charge of the calls(calls to 08x numbers and all call once you've used up your inclusive minutes) from 5p to almost 15p not their per min charge as some people seem to getting it mixed up(i.e. if you call for 1 second, currently you get charged 5p but from 14th september it'll be almost 15p).
I got my text yesterday and cancelled mine in the last hour, asked to transfered to payg(should recieve the sim within 30days). going to sit back and see what comes out over the next few months before deciding what to do. I've had my touch hd since january, got 11months left(the 7th month started on 26th july) so saving me £330 on my contract(racoon 30, £25/month + £5/month 500mb web. had to pay ~£175 for the handset but got £130 credited to my account on my 1st bill so didn't have to pay any more for the 1st 4 bills).
as per the title how hany have recieved this text and cancelled? also anyone without the text manage to cancel? I know 1 person has on here as seen they put their touch hd for sale.
p.s. I've not seen another thread regarding this on here and search isn't finding any for me either.

I'm on a panther and I can either cancel or get double my entitlements - minutes, text and data and £10.00 off my bill
Got my phone in Dec however the PAYG route sounds good as there are no phones I'm interested in.
Nokia N97 seems ok but it would be for wife and not me. I like the HD.
They really have given a load of people a way out of long contracts.

I haven't got "the" text yet, but it wouldn't suprise me! I hate Orange with a passion.
To anyone considering going with Orange look around first, their customer service is absolutely awfull! Having said that they did help me out for a little while, but I had to fight tooth and nail just to get a decent service from them!
When my HTC Diamond was playing up I had several replacements (I personally think the phone is poorly designed) and finally when I asked for a different model replacement the only thing they would offer me was a purple Nokia! (Bearing in mind this was when the HTC Diamond first came out!). I had been with them for many years before this and it's always been the same, I'm still waiting a phone call from their customer service manager from January!!! I only stick with them for the promise of better service, but I think I will change soon.
But as was already mentioned you can get out of your contract with the change in the T's & C's.

Evening all,
I've got 2 months left on my orange contract and haven't got the text yet. I'm planning to switch to O2 so I imagine there should be no problems with getting my PAC code now instead of waiting the 2 months or buying out my contract?
Cheers

Well, I have about 12 months left on my contract and I am contemplating contacting Orange to do just this.
I received the text on the 21st and I have been feeling a bit uneasy about the changes in price. Haven't really had the chance to look into it yet.
Must say this could cost Orange a pretty penny.

BTW: Check out this page on the moeny saving link forum that was initially posted:
http://forums.moneysavingexpert.com/showthread.html?t=1825687&page=12
Check the bottom where it says:
Another trick being attempted by some customer service agents is to demand the return of the handset. However as terms and conditions
“14.1 your Device is not a part of your Contract - your Device and Accessories are acquired by you outside the terms of your Contract

Well I must have been living under a rock, because I knew nothing about this! But as long as it's only to 08xx numbers and if I go over my allowance, then it doesn't really bother me :/ am I right there?
But...do you reckon I could ring up and threaten them with cancelling my contract, and then get freebies or money off?

should have said that there is also a change in the data pricing as well, at the moment it's max £1.47 per day but from september it's flat rate of ~60p 25mb limit per day.
s.bounford if you read the site I linked to, the 1st post explains all the changes. but if you're happy with what you're on, don't go over your mins, call 08xx number etc then don't need to do anything.

Just got off the phone with Orange, the guy instantly said that I was well within my rights to cancel the contract and keep the phone!
However, they did offer me a fairly decent tarriff reduction when I mentioned this.
Ironic the first piece of good customer service comes when I'm telling them that I'm leaving!

joey7415963 said:
Just got off the phone with Orange, the guy instantly said that I was well within my rights to cancel the contract and keep the phone!
However, they did offer me a fairly decent tarriff reduction when I mentioned this.
Ironic the first piece of good customer service comes when I'm telling them that I'm leaving!
Click to expand...
Click to collapse
what did they offer? I was thinking about asking if they could lower mine from £29.37/month(£30/month once the vat goes back up to 17.5%) to £15/month, but have read people saying they've been offered £10/month discount so doubt they'd done it (I'd have been asking for £15/month discount).
how do I turn the data off so that it doesn't connect through edge/3g/hdspa(or what ever it is)? as I'm going payg once I get the sim through, I don't want it to be eating up my credit(its £2 per day on payg). I've gone through settings and turned data off before but still find that it connects and use up data(I currently have the 500mb/month so it hasn't been a problem), I've read about this nodata cab from modco is that the best option(will I still be able to connect through wifi?)?

I use NoData and it works perfectly for me. It lists the three data connections (Orange Internet, Oange Wap and Orange MMS) and lets you toggle each one between enabled/disabled (I only have Orange MMS enabled). You can still use everything else, including WiFi, flawlessly

I had the txt but I deleted by accident but I'm still going to ring them up and cancel my phone. Opportunites like this don't happen often lol.

I don't understand, I've been an Orange customer now for just 10 years and 3 months ago when I upgraded, they gave me the Touch HD for free,
1200 mins
1200 sms
Unlimited Browsingthis
Free Home Broadband and lastly
Free 1g per month mobile dongle.
Total £24 per month 18 month contract.
Now I am yet to receive this text but somebody tell me, just where am I to get a better deal and keep my number?

fowler002 said:
what did they offer? I was thinking about asking if they could lower mine from £29.37/month(£30/month once the vat goes back up to 17.5%) to £15/month, but have read people saying they've been offered £10/month discount so doubt they'd done it (I'd have been asking for £15/month discount).
how do I turn the data off so that it doesn't connect through edge/3g/hdspa(or what ever it is)? as I'm going payg once I get the sim through, I don't want it to be eating up my credit(its £2 per day on payg). I've gone through settings and turned data off before but still find that it connects and use up data(I currently have the 500mb/month so it hasn't been a problem), I've read about this nodata cab from modco is that the best option(will I still be able to connect through wifi?)?
Click to expand...
Click to collapse
They offered me £5 reduction on my contract with an extra 3 magic numbers and unlimited landline phonecalls. Considering I was only paying £25 a month for 600 minutes, 500 texts, unlimited data, magic numbers, etc, now its going down to £19.47 inc VAT I think I might be tempted to stay!
Also offered me an instant upgrade to the HTC 3G for free aswell.
As far as the no data thing goes I'm not too sure as similarly with the unlimited data, I've had no need.
However, the latest ROM from Dutty has a disable 3G mode which may or may not help.
Sorry I couldn't be any more help.

Hi I was on Panther , i have been playing email pingpong between HTC and orange , my bog std blackstone has some glitches, i tried to install the new firware from HTC but because orange had put on their own firware it would not happen.. this was the opportunity i needed... the woman on the phone got really stroppy with me but having argued the toss with her for 10 mins, i got through to cancellations, i was told my contract would end tommorow, i asked for a PAC code, and was then told my contract would terminate when the PAC code was used...
I have since found out i can get 30% off all o2 contracts through work... happy days

Hi
I got the TEXT a couple of weeks ago and had completely forgotten about it untill this thread popped up..... Thanks
I phoned them today and went through to disconnections and the person - who was very knowledgable tried to offer me some goodies to stay but I have just about had enough of the poor coverage in my area that I declined..So I am leaving orange in the morning - joined now with Vodafone on PAYG and for the 1st time in 6mths am ableto actually make a call from my sofa!!!!!! no more trips to the bottem of the garden in the rain for me!!
And I reckon I've saved in excess of £200 in the process....
Thanks for the thread....
jpw

Just waiting for the text for me, so I can get out of my 18 month contract.
Got about 8 months left.
Then I'm off to an O2 simplicity tariff on rolling 30 days notice till I see something else that intrigues me.

Do you guys know from which date the contracts are effected by the price increases, I signed up 7th July 09, am I effected and will I be able to terminate the contract? The reception is soooo poor down my road.
Surely orange would make sure all new contracts signed within the last few months abide with their price increases.

I can remember getting this txt and ignoring it, but it feels like longer than 1 month ago.
Does anyone know when they started sending them out?
Thanks

Hi,
I'm only half way through my contact, I received the text just over a week ago. Should I be able to cancel my contract?

New T-Mobile Contract Sucks!

So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?

Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on

nando99 said:
Why would they restrict your minutes, its stupid...
Click to expand...
Click to collapse
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC

nando99 said:
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Click to expand...
Click to collapse
Just to be sure - did they mention that the $79/month plan includes 500 minutes plus unlimited text plus unlimited data? It is really $39 for the 500 voice minutes and $30 for unlimited data and $10 for unlimited messaging, but to get the subsidy for the N1 you need to get all of that in a bundle.
They do have unlimited (contract) voice for $59/month, but you'd have to add text and data to it and that would end up $99/month for unlimited everything.
They also have unlimited (non-contract) voice for $49/month, but you can't get a phone subsidy with that plan.
In the past I don't remember having to pay a fee to switch to a more expensive plan - only for activating a new line or switching to a cheaper plan. You could probably sweet talk them into waiving the fees in order to get the higher monthly payment out of you if you escalate it, but I wouldn't bank on it.
The other option is to buy without a subsidy and get one of the Even More Plus plans which are $50 for unlimited voice or $80 for unlimited everything. In the end, you'll save in the long run for the up front purchase price.
If you are a gambling sort, then you could wait and see if the N1 (or an equivalently spec'd phone of some sort) is offered directly by T-Mobile and then you could get the cheaper Even More Plus plan and they'd let you spread the payments out on the full price on the phone over 20 months. That is really the best way to get a phone from T-Mobile, but it only works for phones they sell directly, not the N1 sold by Google. Using that system you pay nothing out the door, you pay about the same as someone on a contract for the first 20 months and then your monthly bill drops back to about $20 cheaper than the contract price when the payments are done. Contrast that to someone who bought a discounted phone and had to pay the discounted price (like $179) to get out the door, their monthly payments are about the same, and their monthly payments continue to be high even after they pay back the subsidy...

ScaredyCat said:
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
Click to expand...
Click to collapse
In particular, the plans issue has been discussed to death in the T-Mobile Nexus forum (not nearly as much info on the phone itself compared to this forum, but a lot more talk about T-Mobile plans - including info on a multi-step process on how to get one latched into a Family Plan):
http://forums.t-mobile.com/t5/Nexus-One/bd-p/Nexus_One

PhantomRampage said:
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
Click to expand...
Click to collapse
Think of it as an investment. The extra $300 you're spending is a one time fee so you'll never have to deal with a carrier contract again.
As long as you take decent care of the phone, you'll be able to sell it for at least a couple hundred bucks when you're ready to upgrade again.
I bought an unlocked N1 and an Even More Plus plan. For $59/mo+tax I'm getting 500 anytime minutes, unlimited NW, unlimited txt, unlimited data.
Well worth it IMO.

You can have an unlimited plan if you buy the nonsubsidized version. That's what I did since I didn't want to lose it.

You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...

Well, hey! This will work if you have the Loyalty Pacakage before-hand
If you did have the Unlimited Loyalty package, before you got your N1 ordered, you will absolutely be able to get the package back. However, I'm waiting to hear from google as to the validity of this approach in terms of their TOS. I never allow companies to tell me what I can and can't have. Social Engineering for the win!
1. Call t-mobile, state you want your unlimited loyalty back
--- They will state, it is automatically changed when you order the phone.
2. State, when I was offered the Unlimited plan, I was informed that I had the ability to go back to my old contract at any time, even when you didn't offer the MyFave plan anymore, I'm absolutely certain that you can change it.
--- If they say that they cannot because it doesn't exist anymore;then
3. Ask for a supervisor. State that you want the plan back.
Don't allow them to work you, and talk about "Well that the way it works when you buy the Nexus One."
DISCLAIMER---"As this has worked for me on 2/1/10, I cannot garuntee that Google will see this as an 'upgrade', eventhough you will be paying more. Google may want to charge the remaining cost on the phone if you chose to upgrade."

masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
Click to expand...
Click to collapse
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.

I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...

masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
Click to expand...
Click to collapse
Research? I did. I am. Me posting, is part of the research. I posted what I knew so far and what I was told. I was told I can not be "bumped up" to any plan unless I pay a fee. That is what I was told. Therefore, my "claims" are correct as of the time they were posted.
pjcforpres said:
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
Click to expand...
Click to collapse
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
masse1369 said:
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
Click to expand...
Click to collapse
Let me tell you, a typical customer doesn't call 3 times to finally reach somebody that actually knows what they're talking about. Again, I posted what I was told. Which was, again, that I can not do what you are saying.
---
My whole thing was this - I'd like to get the phone for $179 with a new contract - I would need more minutes then the amount provided in the ONLY plan I can choose (as I was told) - has anyone else dealt with this, what can I do?
Did my initial post miss something? Did I not say "I call up TMo and they tell me the following" - if what I was told is BS, how is that my fault?
I'm glad being rude online is still cool.

nando99 said:
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
Click to expand...
Click to collapse
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.

bofslime said:
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
Click to expand...
Click to collapse
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol

nando99 said:
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
Click to expand...
Click to collapse
Personally, my response was based on your OP taking a tone of "T-Mobile is stupid, who else thinks so" essentially. You were not asking is there any way around it, you were asking if anyone else had experienced the stupidity that is T-Mobile... yet, it isn't even T-Mobile who said that is the plan you have to sign up with, and T-Mobile is perfectly willing to upgrade you to a higher minute plan once you sign up. Add to that this exact topic has been talked about at agnosium, and at one point just a week ago, was the subject of 3 threads that stayed on the front page for nearly a week.
I wasn't trying to be rude. Your OP was rude in itself and ignorant. Those are two things that tend to illicit a "rude" response from members on here.

Nope... just as it says - the New T-Mobile Contract Sucks... this is the N1 forum, so I'm obviously talking about the N1 phone T-Mobile contract... I didn't say T-Mobile sucked... I've been with them for a long time and I plan to stay with them but what they are offering with the discounted N1 sucks. (Mostly bc is the only plan you can get.)
"Anyone else deal with this?" can easily be interpreted in many ways - like: How did you deal with it? lol What did you do?
Not sure how/why you took it as has anyone else "experienced the stupidity that is T-Mobile"...
My post was neither rude nor ignorant - it was misinformed. Everyone's informative and pleasant replies have seen that I now possess the information I was looking for.
And just for the record: "just last week" is long time for a busy forum.
My topic didn't kill any unicorns...
Everyone will be just fine.

From what I've read on the TMo forums, after 120 days, you're able to change to the Even More Plus plans without any penalty from google. This is what I plan on doing.

Damn 120 days...? Can anyone else confirm this?

nando99 said:
Damn 120 days...? Can anyone else confirm this?
Click to expand...
Click to collapse
Yeah I heard the same thing. I was planning on doing this.

Look dude let me make this very simple for you.
Your Concern: 500 Minutes is NO WHERE NEAR enough for you and for some reason you were informed that you cannot change this plan for two years.
The Answer: NOT TRUE. I upgraded to 1000 minutes Even More Plan two weeks after I got my nexus one (I was a new tmobile customer and chose to go the subsidized route)
Regarding the 120day wait...I believe this has to do with the Even More PLUS plans only. OK?
Bottom Line: YES YOU CAN GET MORE MINUTES ON YOUR NEXUS ONE

Got a great deal on my Vibrant!

Hi guys, this will be my first android phone and I am EXCITED. I'm coming from.....a sidekick LX.....haha sooo much needed upgrade.
At first, I called T-mobile and after much convincing they gave me the phone for $150, waived the $18 phone activation, and bumped my internet from $30 a month to only $20......GREAT! right?....but...
..then, my dad, who's the best person I know in getting deals and stuff, told me to call them and tell them I wanted to cancel my order because I could get an iphone 3GS for only $100 and could easily switch. So we did that, and guess what? They actually gave us an extra $100 mail-in rebate!!!
sooo my Samsung Vibrant cost after everything is settled.....$50

dsideee said:
Hi guys, this will be my first android phone and I am EXCITED. I'm coming from.....a sidekick LX.....haha sooo much needed upgrade.
At first, I called T-mobile and after much convincing they gave me the phone for $150, waived the $18 phone activation, and bumped my internet from $30 a month to only $20......GREAT! right?....but...
..then, my dad, who's the best person I know in getting deals and stuff, told me to call them and tell them I wanted to cancel my order because I could get an iphone 3GS for only $100 and could easily switch. So we did that, and guess what? They actually gave us an extra $100 mail-in rebate!!!
sooo my Samsung Vibrant cost after everything is settled.....$50
Click to expand...
Click to collapse
Yeah they do give great deals if you haven't upgraded in a while. Unfortunately, people like me abuse it and they give me good deals, but not killer ones like this.
I got my 8900 for 60 bucks, when it was 200 also. And they gave me a free Razr2 and such.

yeah i'm pretty excited, do you still have that BB or did you "abuse" the system again and get a vibrant haha

How the hell did you get $20 internet?
I have T-Mobile for 8 years and had my grandfathered Blackberry $20 data plan for 2 years until I switched to Vibrant and they told me they will need to bump my data plan to $25 Android plan. I am 18 months into the contract with 2 extra family lines on the plan (24 and 20 months into the contract).

ninor said:
How the hell did you get $20 internet?
Click to expand...
Click to collapse
I would like to know this too, a rebate on a phone is one thing, but a smaller monthly bill? Thats what I want to know.

Blueman101 said:
I would like to know this too, a rebate on a phone is one thing, but a smaller monthly bill? Thats what I want to know.
Click to expand...
Click to collapse
I have $20 internet on two lines on my family plan, plus $15 unlimited texting for both lines, and I get a 15% corporate discount from my university.
You gotta say cancel as son as the automated service asks what you want. Them tell the rep you have been with them for awhile but feel like you're paying too much. They should offer to drop the bill a little.

dsideee said:
yeah i'm pretty excited, do you still have that BB or did you "abuse" the system again and get a vibrant haha
Click to expand...
Click to collapse
I dropped it in water. I get upgrades two times a year.

hockeyrcks9901 said:
15% corporate discount from my university.
Click to expand...
Click to collapse
I'll give your thing a try, also is that discount for being a student or working for the university?

Guys, there are A LOT of companies that get discounts, they just don't tell you. I used to work for Best Buy and just for that you get a discount, if you are a student, you get a discount, etc... also, he has $20 internet PLUS $15 for text, that's 35... I pay $25 for internet plus $10 unlimited text for all the lines in the family plan, so its also $35

yeah except my college recently got rid of college email accounts. And you cant have student/company discounts on flexpay and i haven't met the 6month good payment history (i have 8 months good payment history) to switch to regular payment but still apparently don't qualify for regualr payment. F**K flexpay!

Very good deal.
I got a decent deal too.
On my existing line 1 with 13 months since my last upgrade, they agreed to give me the $199 upgrade price since I ported over my girlfriend's AT&T number as a new line 2. I got a 2nd Vibrant for that line at $199. They also agreed to give line 2 the unlimited data plan for $25/mo to match my line 1, since I have the grandfathered G1 data plan with 400 text messages. I also have unlimited loyalty minutes for $90 for both lines.
So... $45 each line for unlimited voice, $25 each line for unlimited data, $199 per phone. That's a non-subsidy phone plan price with a subsidized phone price.
Been with T-Mo about 7 years.

I actually got a similar deal on mine as well.
My contract ended back in December but I'd been using an iPhone for a little longer than that. I wanted to upgrade but T-Mobile didn't have much that could compare to be worth extended my contract. After reading around about the Vibrant and the deals people were getting with them I decided to give them a call. I was connected to what I believe is their retentions department and told the rep that I was thinking about switching carriers to AT&T for the new iPhone. She immediately said that she would like me to keep my line with them and wanted to offer me a deal on the Vibrant.
She offered the Vibrant for basically $49.99 after it was said and done. My account was given a $100 credit and then the phone billed for $149.99. Waiving the upgrade fee and shipping charges also seemed to be standard practice. When I asked if that meant I had to use the $30 data plan she said she could discount the plan to $24.99 before I could say anything else. I gladly accepted.
My household has been with T-Mobile for near a decade now, although I'm usually the only one that upgrades out of our four lines. We have the same grandfathered plan from when we opened our account as well. I chalked the great deal up to being long-time customers with them.

I ordered the Vibrant thru T-Mobile.com almost 3 weeks ago. The order got messed up...BAD. They debited our account twice for $1200 ($600 x 2). After waiting for a week with no sign of the phone, the order status stuck on Pending, and no refund, I got fed up and contacted corporate. The girl who I am still working with has been very apologetic with trying to get the issue resolved. On Thursday of last week T-Mobile debited our account yet AGAIN for another $600. I called her immediately and told her what had happened. I could tell she was very frustrated because all of this is out of T-Mobiles control. From what I found out it's actually a 3rd party company that handles all of the telesales and online orders. She called me back a few hours later and explained all of that to me.
During all of this the order status was still "pending." Well what do you know, the phone showed up in the mail later that day. I called her again to tell her and after she put me on hold for a few minutes she came back and told me we could keep the phone for free because of all the troubles. We've received $1200 back over the past couple of days but there is still $600 that is in a hold state on our debit card. Hopefully it will post back soon. It's been pretty crappy not having $1800 for the few weeks. But we got a free phone and a free month of service out of this whole ordeal so I guess it was worth it.

Moving on, thanks to all!

Hello everyone,
After the worst customer experience EVER with T-mobile...I am moving on from my beloved Vibrant. Here is what happened... I paid retail for my phone using the "Equipment Instalment Plan" and entered into the non-contract plans. At that time I was told that once you enter these type of plans you cannot go back to contract plans or get phones at the discounted price unless I start over with a whole new account only to find out that in Oct 2011 I was placed onto a contracted plan which I never authorized. In most cases it wouldn't have been a big deal, but was because my some dropped my phone on my cement driveway and cracked the screen, so after finding out that it would cost $130 for the insurance replacement (I mean really, after paying all the insurance it still costs that MUCH!!! Insurance on other carriers replaces phones for way less and even free on Verizon) and just replacing the screen isn't that much different.
Anyway, I was told I could not upgrade unless I paid retail. But, T-mobile changed the way that works. When I first started the "EIP" plan, you would pay the full retail value of a phone in payments split up over 21 months which would be added to your monthly phone bill and all you would pay upfront was the first monthly instalment, but now they make you pay 1/3 of the retail value of the phone upfront and the rest over 21 months. Which to me defeats the purpose because that is basically what you pay for a phone on a 2 year contract and then of course you don't have to pay any more toward the phone after that.
So now we go back to the problem of being on the contract I never agreed to. The rep said they knew that you couldn't get back onto a contracted plan after going to EIP plans, but somehow I was able to and they couldn't reverse it. The rep said I could file a dispute by email because no one could take care of it over the phone. So, I filed my dispute and never heard back. I was really busy with work and family and basically put this whole issue on the back burner for a few months but checked back with T-mobile at the beginning of June and was told they never got my dispute. I saved my email I sent and informed them that I have confirmation they received it...still, was told I had to filed my complaint all over again. So I did and had to wait 10 days for a response which OF COURSE was declined.
I called T-mobile back (I should add that this whole time I have been very friendly with everyone I spoke to and never once got loud or disrespectful) and explained everything going on and explained that my only intention was one of two things, either pay retail on the EIP plan like I originally should have....just that it should be done in the same manner as my vibrant which was my payment upfront be only the first of 21months, or give me the upgrade price since I was put on a contract without my consent and never used an upgrade on my account. Keep in mind that at this point it has been over two years since I got my Vibrant. I was told no and no. My only option was to pay 1/3 retail and the rest over 21 months or buy a phone somewhere else.
My intention was never to leave....in fact, I was only promising that would be there for another two years, T-mobile would not be losing out on anything except keeping a customer longer and I have been with them for 6 years already. But at this point I told them either give me an upgrade or I will take my business elsewhere. The rep said they didn't want to lose my business and that they would either put me on my previous non-contract plan or they would give me the upgrade price on a new phone. So I put aside the fact that it took over 6 months for them to give in, I agree to just go with the upgrade price and stay on contract. I asked the rep if I could go to a store to complete my purchase and they said yes. So I go to the store and the rep at the store said I was misinformed on the phone and could not get the upgrade price. My only option is to pay retail.
Now I'm back to my original spot...I can only pay retail, like I did with my vibrant and be on a contract I didn't agree to and obviously didn't want in the first place, the rep I spoke to the first time couldn't figure out how I got onto contract, but couldn't reverse it and even agreed that my situation didn't make sense. I know I could get a phone on craigslist or something, but I wanted something new and an upgrade, but now it's all about the principle of the business ethics T-mobile is using with me. So as a last resort, I go to the forums on T-mobile website and post my problem there. I get several responses saying I should contact a forum this specific forum moderator (name withheld, I don't want to get into trouble) because she is known for fixing issues like mine. So I did...AND NO RESPONSE, I sent another private message and again no response and this went on for 2 weeks.
So I hit my last straw...I'm moving on. My wife and I each are getting SGS II's free and will be on a cheaper plan then we had with T-mobile by going with Sprint. I have never used Sprint, it could turn out that I don't like their service areas compared to T-mobile in my area or their network seems sluggish but either way, T-mobile again lost another long time customer.
If you actually read through all that then thank you for listening to my complaint. I didn't even list every detail about the situation and some of the events just make it even more ridiculous.
I loved the phone, but that is only because of the developers on this site. I mean that literally. So special thanks to all the devs out there...they certainly deserve every thanks they get and then some.
FaultException-thanks for your fast and detailed responses and work with CM9.
jrongi1-thanks
Cyanogen-thanks
serendipityguy-thanks for your kernel bible
bay_wolf-loved your toolbox (haha, that sounds bad)
Fishman0919-thanks for reviving bionix
Sombionix-thanks for bionix
Romanbb-Thanks for work (loved them all)
krarvind-thanks for Slim ICS (used that for while)
sixstringsg-thanks for Glitch (My fav kernel)
Jellette-thanks for all the choices (hope life is well and live long and strong)
So many more I can't think of off the top of my head so thanks to everyone and I wish you all the best.

Wow.. seems like everything really went against you throughout the process. Instead, I wouldnt even waste time and would have began by threatening to cancel my (nonexistant) contract through the cancellation department since they have more power than your average rep.
But what is done is done, and I would do the same if I encountered that.
You might not like sprint and their mess going on over there with slow network and sketchy plan with wimax and lte. In other words, you might be miserable with their speeds, regardless of unlimited plans. Good luck. I'm looking to upgrade this vibrant to the s3 soon enough too. Served me well and still holds up against most low and mid range phones, but my GPS is just..
Sent from my SGH-T959 using xda app-developers app

I know I may not care for the speeds and all, but 90% of the time I am connected to wifi anyway so it really isn't that big of a deal and there are a few people I know around here on sprint that get good data speeds. I am in MN, so it's not like the network would get as overloaded as if I were in LA or NY. Plus I got the phone for free, and it's a good phone...but only time will tell. I will miss the trusty Vib, but I am going to use it as a music player I think...cracked screen shouldn't matter to much using it for that.

What's happened to T-Mobile's customer Service?
One of the thing that used to separate T-Mobile from other carriers was their customer service. Their one year wooing by AT&T seems to have completely screwed this once great attribute. I too am seriously dumping T-Mobile and switching to Sprint. I have a friend with 3 lines. He (and I) always buy our phones retail/Craigslist and go with No Contract plans. At the time he was using the pre-paid plan while I was on the Even More Plus plan. Both no contract plans. After getting the Galaxy Nexus, he decided to switch over to the 5GB EMP plan, but now they don't have that plan anymore. In fact, they have no non-contract plans at all anymore. I'm pretty sure, T-Mobile's going to lose 3 more customers in a couple of months. Oh well.

os2baba said:
One of the thing that used to separate T-Mobile from other carriers was their customer service. Their one year wooing by AT&T seems to have completely screwed this once great attribute. I too am seriously dumping T-Mobile and switching to Sprint. I have a friend with 3 lines. He (and I) always buy our phones retail/Craigslist and go with No Contract plans. At the time he was using the pre-paid plan while I was on the Even More Plus plan. Both no contract plans. After getting the Galaxy Nexus, he decided to switch over to the 5GB EMP plan, but now they don't have that plan anymore. In fact, they have no non-contract plans at all anymore. I'm pretty sure, T-Mobile's going to lose 3 more customers in a couple of months. Oh well.
Click to expand...
Click to collapse
Look at their Monthly 4G plans. They are very in-expensive and contract free. (You can just buy a SIM and pop it into any unlocked/t-mo phone)