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Anyone else have this problem after only 6 days. I will be swapping mine out for a new one today hopefully. Otherwise I love the phone, it is fast and works well.
Sent from my SGH-T959 using XDA App
yes i have 1 dead pixel, where it is i dont really notice it though so not a big deal to me
Mine is dead center and it bothers me lol. Bright Red
How does that happen?
Sent from my SGH-T959 using XDA App
None on mine... Usually in my experience they are there from the beggining.
Well t-mobile replaced my phone in the store no questions asked. Very quick and simple and the new one has no stuck ones I checked at the counter lol. I love tmobile.
the3dman13 said:
Well t-mobile replaced my phone in the store no questions asked. Very quick and simple and the new one has no stuck ones I checked at the counter lol. I love tmobile.
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no dead ones for now....
the3dman13 said:
Well t-mobile replaced my phone in the store no questions asked. Very quick and simple and the new one has no stuck ones I checked at the counter lol. I love tmobile.
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Awesome. They replaced mine as well for me being paranoid about it getting to 110 degrees.... its normal though...
I did forget I rooted though after I switched out. Hopefully I don't get a charge...
When I boot the phone, whats supposed to be black is dark red and while its booting it shows white lines in various parts of the screen. Then it boots and it looks like crap and most every time, then shortly after I cant see anything because half the screen is polluted with the colored lines going on the screen. mostly white and blue.
Basically the phone is unusable. some other things are that the screen wont turn on when its plugged in to charge and the capacitive buttons don't work.
ANY help is appreciated. except for dumb ideas like the sprint chat "i reset service for your phone" so yeah.. thank you.
I could take a video?
this sunk to the bottom in a hurry, probably shouldn't bump it 4 minutes since I posted but....
pics/video. make it interesting. keep it tight on the junk. none of that artsy stuff.
Fine ill get a video, its amazing that it actaully worked to browse forums a little. theres a blue tint to thingsa and some pictures/icons are not clear, i need to bring this mofor to the sprint store. but im on dk28 and odin wont work...
edit: charging aa's for camera
edit2: sometimes theres no boot animation
From My Samsung Epic Using TapaTalk.
video being uploaded - no lines though maybe its fixing itself.
if you can see the clock digits it looks like it got scaled to like 8bit or something. pictures look like junk too.
**** i forgot plugging it in. thats a mojor thing.
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
http://www.youtube.com/watch?v=m2xzEy-EK8s
http://www.youtube.com/watch?v=vvosH8UZrWw
Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
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Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.
Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
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under warranty from who, its been ~53 days
jnadke said:
Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.
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how would i go about getting it warrantied by samsung? I cant get to stock...
Why can't you get back to stock?
when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.
Awesome! 400$ paper weight for the office!
Kitteh298 said:
when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.
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You could still possibly try the $35 Sprint option. Sometimes they don't know any better..... it's up to them to decide to reject it.
so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.
Kitteh298 said:
so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.
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Click to collapse
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?
White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App
jnadke said:
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?
Click to expand...
Click to collapse
Also, I'm assuming you had rooted it (which shouldn't cause problems but Samsung won't like it).
If that's not the case, then disregard what I said and just go ahead and file the warranty claim.....
ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
paypal me some money lol. no, really.
StickyPaws said:
White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App
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Lololololol! At least he dont have to buy a american flag if he needs too. Just whip out tge epic. Awesome!
Kitteh298 said:
ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
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Did it happen after you went to EB13 FroYo?
Perhaps mention so, if it's true. They may have an exception for FroYo-bricked phones.
However, don't say anything that's not true foremost. Generally the less information, the better when it comes to these matters..... just tell them the hardware is defective, show them what's wrong (flickering) and ask them to fix it and leave it at that.
Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).
sashykanth said:
Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).
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Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.
So I just unroot. I was under the impression once its rooted it pretty much loses the warranty forever so unrooting wont help. I will try unrooting and send it back to amazon (where I bought it from), and see what happens. Thanks.
Mjamocha said:
Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.
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If you return it to stock and relock it they won't be able to tell the diff.
I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?
sashykanth said:
I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?
Click to expand...
Click to collapse
Could be damaged, or they sent you back a different xoom.
This is really crazy. Just wanted to trade in to get a nexus 7. I sent them a absolutely perfect tablet and I get back a totally damaged one.
Very poor first experience with online trade-in. Will have to see what answer they come back to me over the week,I sent them a note abt the issue.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
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Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
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Click to collapse
sashykanth said:
Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
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Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
There was no insurance option atleast not that I noticed. I will share when I hear back from them.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
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sashykanth said:
There was no insurance option atleast not that I noticed. I will share when I hear back from them.
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For giggles, reroot it flash an updated ROM. See if it makes a difference.
Things seem to getting only worse with this device. I saw this message and thought to try rooting it again. But only if I could turn the device on. The display wont even come up now. Couple of times it flickered with the display of home screen and thats it now even if I am hard booting nothing happens, display is just blank.
I'll keep trying and will try to root it again if it allows me to.
Mjamocha said:
For giggles, reroot it flash an updated ROM. See if it makes a difference.
Click to expand...
Click to collapse
Very unfair practice this company has. The supervisor from MaxBack called me and said that they did not have any other xoom in their inventory at that time and the device display issue must be because I rooted the device. I told him I have been using the device in rooted state for months now. He is not willing to accept its because of something they did. He said such issues are imminent when rooted and it could have happened on the day I mailed them the device so its not something that they can do anything about. And he says because the device was rooted they rated the device worth $46 but due to this issue now he is willing to increase it to $56. I just hung up the phone. Its totally unfair and ridiculous of them to so bluntly lie. The tablet was flawless before I sent them and now it wont even power on. And he says its because I rooted. Unbelievable, worst experience the very first time of dealing with MaxBack. Now all I can do is dump this in trash, they totally messed up the device.
I also asked him if they saw any issue when they received the tablet. He said they did not see any issue when they received the tablet. Still he says, we have seen such issues with rooted devices so your custom rom or rooting must have caused the issue not our testing of the device. It was pointless.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
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Click to collapse
Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?
Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
Mjamocha said:
Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?
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sashykanth said:
Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
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Any headway on getting your device to boot?
before receiving it back from MaxBack, I had already submitted a trade in at amazon assuming I will be able to unroot.
I did unroot after I got it back from maxback although the display was not good and eventually display went completely blank. But I did send it to amazon anyway. I am still waiting to hear from them. I think I may not get anything/much from amazon as I had opted for "no return". Will have to see, they are still processing my trade in.
Mjamocha said:
Any headway on getting your device to boot?
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Oh ... good luck man.
lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
Mjamocha said:
Oh ... good luck man.
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Click to collapse
sashykanth said:
lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
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Click to collapse
Well that's good, so what was the problem?
I see you are at 0 on the thanks meter.
I'll give you your first thanks!
I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
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This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
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Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
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I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
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Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
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Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
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Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
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Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
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Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
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Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
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Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage
I posted this on AC as well. But I'm not very happy right now because my G6 has dead pixels or something. Verizon had better not charge me to have this replaced.
Where are there dead pixels?
Sent from my LG-H872 using Tapatalk
Yes something wrong on the left side there, you got any 3rd party themes applied?
Sent from my LG-H870 using Tapatalk
It's not any app I've downloaded because I've tried booting into safe mode but it was still there.
Sent from my VS988 using Tapatalk
have you tried a hard reset?only time I've seen that is with 3rd party themes etc. best best is a hard reset, if that doesnt fix it return it.
Jostian said:
have you tried a hard reset?only time I've seen that is with 3rd party themes etc. best best is a hard reset, if that doesnt fix it return it.
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Click to collapse
If it was a third party theme, then it would go away when I booted into safe mode. It's also there all of the time in every app. It highly unlikely it's not a theme that's causing it.
Sent from my VS988 using Tapatalk
Juice3250 said:
If it was a third party theme, then it would go away when I booted into safe mode. It's also there all of the time in every app. It highly unlikely it's not a theme that's causing it.
Sent from my VS988 using Tapatalk
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Click to collapse
yes agree, then only thing is to try reset...
Jostian said:
yes agree, then only thing is to try reset...
Click to expand...
Click to collapse
Resetting it won't help if safe mode doesn't fix it.
Sent from my VS988 using Tapatalk
Then it's time to return it
Sent from my LG-H870 using Tapatalk
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
Windforce0511 said:
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
Click to expand...
Click to collapse
A new device should never be defective, simple.
Sent from my SM-G950F using Tapatalk
Jostian said:
A new device should never be defective, simple.
Sent from my SM-G950F using Tapatalk
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Click to collapse
I really hope that I will get a replacement.
Yeah, dead pixels occur on all screens, it happens to all manufacturers.
That doesn't mean you should have to pay for their mistakes. I'm absolutely anal about having a great screen, so even one dead pixel would make me flip my ****.
Windforce0511 said:
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
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Click to collapse
If you bought it five days ago. Just return it.
Now, I don't know where you live so that may not be possible in your area.
Most places in the US give you at least 14 days to return.
tech_head said:
If you bought it five days ago. Just return it.
Now, I don't know where you live so that may not be possible in your area.
Most places in the US give you at least 14 days to return.
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Click to collapse
Not here on Balkan, in Bosnia.
They said phone will be sent to LG to determine if the device is subject to the claim...