Database Users

Got My 2nd G2 Today Without Hinge Issue

Came home today to find that I had received my G2 from the promotion they had last week and turns out this one has a different hinge than my first one.
No biggie, I never thought the first one had that big of an issue but nevertheless I made a video showing the 2 side by side.
http://www.youtube.com/watch?v=MBEp432XiBg
^Reuploaded without the shouting.

Well, anit this about a b......
Sent from my T-Mobile G2 using XDA App

holy sht...I wonder if i can get a replacement if im still under warranty hahah

So you do reckon they have actually resolved the issue now or have you just got one that is tighter than ur 1st one?

Looks like a change in materials!
I still don't see the fuss about the hinge though.
What fusses me more is that I've gone through 3 G2s and each of them had a pixel problem, be it stuck or dead. Had to use a microscopic-ish lens to find them. Lawl.

I am so jealous right now.

poetryrocksalot said:
I am so jealous right now.
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Don't be. People have mentioned that even over time, the hinge will get loose again (this is inevitable, all springs give way over time). So be content with what you have if you have a bug-free phone!

Orite said:
Came home today to find that I had received my G2 from the promotion they had last week and turns out this one has a different hinge than my first one.
No biggie, I never thought the first one had that big of an issue but nevertheless I made a video showing the 2 side by side.
http://www.youtube.com/watch?v=uhz5JXaJJcg
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Click to collapse
Was it a new upgrade or a replacement, when did you get the first one?

First of all, you may want to get yourself a nice camera that can do HD video recording.
Secondly, your second G2 with the tight hinges is exactly how my G2 was when I first got it. It was super tight, no give, and then after a week of use it become really loose but not quite as loose as your first one. Give it time, and I'm pretty confident that your new G2 will call the loose hinge flu. Let's hope not, though.

My G2 has an intermittent touch screen issue. T-Mobile says it's a known issue. This is unacceptable for me. Aný recommendations? Different model, brand ect. Thanks
Sent from my T-Mobile G2 using XDA App

wbs057 said:
My G2 has an intermittent touch screen issue. T-Mobile says it's a known issue. This is unacceptable for me. Aný recommendations? Different model, brand ect. Thanks
Sent from my T-Mobile G2 using XDA App
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Are you sure it's not this issue: http://forum.xda-developers.com/showthread.php?t=910624? This is a problem inherent with capacitive touchscreens (though some phones may be more susceptible than others depending on design and tolerances).
If not, you might want to try starting a new thread about it instead of trying to get help through one about the hinge (especially if it really is a known issue, others may be able to provide solutions).

wbs057 said:
My G2 has an intermittent touch screen issue. T-Mobile says it's a known issue. This is unacceptable for me. Aný recommendations? Different model, brand ect. Thanks
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No it doesn't, you just don't understand the nuances of capacitive touch sensors. YOU NEED TO COMPLETE THE CIRCUIT by having solid contact with the metal ring around the outside of the screen.

I've been playing with couple different dummy units at the stores
Like best buy and radio shack. They got no hinge problem at all. But really my wife got a g2 that has the problem but she doesn't say anything at all. me neither. I don't see why the problem would make me go have a replacement though. Unless theres something else. But so far so good
Sent from my Nexus One using XDA App

wileykat said:
So you do reckon they have actually resolved the issue now or have you just got one that is tighter than ur 1st one?
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I actually just feel like it's a tighter hinge. If it goes loose or not, I don't know. But according to everyone here , it will loosen with time.
Marquis63 said:
Was it a new upgrade or a replacement, when did you get the first one?
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I added a new line to my plan last week during the promotion. I got the first one the day it came out.
dustrho said:
First of all, you may want to get yourself a nice camera that can do HD video recording.
Secondly, your second G2 with the tight hinges is exactly how my G2 was when I first got it. It was super tight, no give, and then after a week of use it become really loose but not quite as loose as your first one. Give it time, and I'm pretty confident that your new G2 will call the loose hinge flu. Let's hope not, though.
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Haha I would have done better recording but I was just recording it through the youtube recording client which is a POS.
And I expect it to loosen but hope it doesn't.

OP just chime in in about a week or so and let us know if anything has changed.
Why do you say that it looks like diffenret materials?

Crey23 said:
OP just chime in in about a week or so and let us know if anything has changed.
Why do you say that it looks like diffenret materials?
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You know what, after playing around with it. It just made me realize how beat up my phone is compared to the one -_- Please disregard haha.

Reuploaded since I should have reviewed the video before uploading.

It's been 3 months of use and the hinge is as tight as it was on the first day. So I don't believe that it will become loss at least not during my duration of owning it.

[Q] Section of touch screen not working

Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.

Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.

bump

I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app

Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app

Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app

I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!

I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app

Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.

im also having this problem but i dont live in the US. how can i go about fixing it?

redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
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You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.

Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...

herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
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Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.

can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!

2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !

Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
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well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!

I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:

Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk

Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
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I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?

I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.

G2 issues, any solutions/suggestions?

I am really thinking of selling this thing. I put it up at Craigslist just to see what kind of bites I get on it. I'm just having a hard time with some stuff:
Proximity sensor is weird, at times the screen doesn't turn on when I put the phone down when calling someone, and other times when calling someone and I put it up to my ear the phone seems to go to sleep and the call is disconnected. Sometimes when the phone doesn't turn on again the knock on sensor doesn't work and I have to use the power button.
Knock on doesn't work half the time. I've tried every variation of fast, slow, and keeping my finger in the middle. Sometimes it works beautifully , others times it takes 4 or 5 tries.
Random battery drain, seems it's that CIQ GPS issue, but it just randomly pops up and if the phone is in my pocket drains half of it in an hour or 2.
Rear buttons are getting annoying. They are sensitive, if it's in my pocket and I'm listening to music even a light tap of my pocket and the volume is affected. I can't really get used to them.
Speaker is TERRIBLE. I did the audio hack on here and raised it to 68, I also tried the Viper4android app, neither of them made much difference. Even if they did, it's still mono so doesn't make for a great emergency boombox. I can be in a quiet room and it's bordering on useless.
Even with CleanROM installed I still get occasional lag, it's only minor, but it just bums me out with such powerful hardware.
The rest of my complaints are with Android and things that are just not polished or ready for prime time, but that should be another subject.
Pluses:
The screen is insane, and it's VERY easy to read in sunlight.
The battery life (when not bugged) is pretty insane as well.
Android is cool to tinker with.
Who else is on the fence?

Err no
Sent from my LG-D802 using XDA Premium 4 mobile app

Sure you just didnt get a monday-version of the phone?
I mean.. I have had a BLAST with the G2 so far.
I wouldnt sell it if I got the double for what I paid.
Well.. I would.. and I would buy another one !
But on my G2 I have no issues whatsoever. Not rooted or anything yet though.

O.P, you have a defect.
My phone definitely doesn't act like that. I'd try exchanging first before selling it altogether

Why did you wait till after the return window was closed? I'm afraid Craigslist would only net you some low ballers.
I'm not sure which carrier version you have but if it's a Verizon version expect nothing but low ball offers.
Sent from my LG-D801 using xda app-developers app

OP is alone on this one. So far it's been the best phone I've owned. The screen and battery kill all.

I tend to wonder if people start threads like this in the forum of the phone they are selling just to get attention. Just sell it and move away quietly. No one really cares.
Sent from my LG-D800 using XDA Premium 4 mobile app

shook187 said:
Why did you wait till after the return window was closed? I'm afraid Craigslist would only net you some low ballers.
I'm not sure which carrier version you have but if it's a Verizon version expect nothing but low ball offers.
Sent from my LG-D801 using xda app-developers app
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Click to collapse
I originally bought it off CL for $400, maybe that's why they sold it, lol. I already got 2 offers for $400 so should at least break even. Maybe I have a defective one, but don't feel like going thru LG warranty.

paniro187 said:
I tend to wonder if people start threads like this in the forum of the phone they are selling just to get attention. Just sell it and move away quietly. No one really cares.
Sent from my LG-D800 using XDA Premium 4 mobile app
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Click to collapse
I always wonder about people complaining about threads like this, if they are just trying to get attention. Just read it and move away quietly, no one really cares.
Seriously, taking the time to lecture me about what I should post is just as bad as me starting a discussion. It's a forum after all. If you have something which might help that would be great, have you experienced the same issues? Do I maybe have a defective unit? Do you know of any fixes which might help the issues I have?

well then there is no point in this thread, other then arouse people, and for what...
oh snap troll baited.
Please close and delete thread

spinedoc said:
I always wonder about people complaining about threads like this, if they are just trying to get attention. Just read it and move away quietly, no one really cares.
Seriously, taking the time to lecture me about what I should post is just as bad as me starting a discussion. It's a forum after all. If you have something which might help that would be great, have you experienced the same issues? Do I maybe have a defective unit? Do you know of any fixes which might help the issues I have?
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Click to collapse
OP, What's sad is if you had my phone, you wouldn't sell it. So far mine is perfect & has no issues @ all. Have you considered trying to buy a brand new G2?

If you were really looking for issues to fix the phone you would ask that instead of whining about selling it
Sent from my LG-D800 using XDA Premium 4 mobile app

Been using the Verizon variant and so far am really enjoying it. After being on touchwiz for so long, the G2 is a refreshing new experience.

tiguy99 said:
OP, What's sad is if you had my phone, you wouldn't sell it. So far mine is perfect & has no issues @ all. Have you considered trying to buy a brand new G2?
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I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?

paniro187 said:
If you were really looking for issues to fix the phone you would ask that instead of whining about selling it
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did ask, but thanks for your whining about my whining.

You definitely must have a defective unit, mine is so good. Previously had a Galaxy 3 & I'm not regretting the decision to skip the S4.
Best phone I've used, ever.
Sent from my LG-D802 using xda premium

spinedoc said:
I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?
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I don't think so. The phone just came out so the warranty is still good provided there's no water damage or anything major.

spinedoc said:
I originally bought it off CL for $400, maybe that's why they sold it, lol. I already got 2 offers for $400 so should at least break even. Maybe I have a defective one, but don't feel like going thru LG warranty.
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I reeeeeeeally hope the buyer of your defective phone will end up here on Xda, finding this thread. He then might have a case against you since you sold him a phone you knew didn't work properly.

android404 said:
I reeeeeeeally hope the buyer of your defective phone will end up here on Xda, finding this thread. He then might have a case against you since you sold him a phone you knew didn't work properly.
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I haven't sold my phone. I will probably send it in to LG to see what they think, I just was hesitant to do that in case they can't replicate the problems. I didn't feel like waiting a month just to have them send it back and say it's fine. Seems they are intermittent. Most of the time the phone functions well, other than a slight lag. The proximity sensor issues are fairly occasional, but I haven't had the phone in a while. The knock on sensor is about 1/3 the time, but anecdotally I've read lots of other users having the same issue so that may be a universal problem with maybe a batch of them. The battery drain issue is also a well known bug with CIQ which some experience.

spinedoc said:
I may try to go through LG warranty. Anyone think they would give me an issue if I don't have a receipt and wasn't the original buyer?
Click to expand...
Click to collapse
You need the reciept.
Doesnt matter if you're not the original owner or not though.
Edit: This is according to Norwegian\Scandinavian laws btw.

LG G2 touchscreen problem

Hello all, I recently purchased a VZW G2. Got it in a charleston, sc store before the display was even up. Last week my touch screen started acting up and would be dead in a small spot. Now theres a whole dead bar. Wtf LG? Check out the picture.

Take it back duh
Sent from my LG-D802

Brava27 said:
Take it back duh
Sent from my LG-D802
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I'm obviously going to take it back when I can get a ride to the store, but other people are having this same issue. Any ideas on what's causing it?

defective touch panel. pretty rare but not unheard of. the hardware is simply defective. bring it in and get it exchanged. I've had mine 2 weeks and no issues, nor am I planning to have any. real solid phone.

i have the same problem, and this is my second device with this same isue, i contac LG they said to make a factory rest amd is this don't work, i can change in the store or send to them.
Sent from my LG-D801 using xda app-developers app

Same issue exaclty and i dont know what to do becuase i think i cant change anymore i have it 3 months now

aggelosss5 said:
Same issue exaclty and i dont know what to do becuase i think i cant change anymore i have it 3 months now
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Shouldn't you have a 12 month warranty? Even if it has to be sent to LG for repair!

Were you on the Quick Memo?

[Q] screen issues very common?

Planning to buy a g2 but read some people have issues with the screen with touchscreen issues. How common is this issue? Is this fixable by software patch?

yeahman45 said:
Planning to buy a g2 but read some people have issues with the screen with touchscreen issues. How common is this issue? Is this fixable by software patch?
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Very common. Do a search. Cause is still unknown.

thx for the reply.. is it independent on model version? I want to buy the korean version... not sure I will get one now considering it's pricey and prone to screen issues

It happens to every version. I had mine fixed a few months ago and it's happening again.

Sfkn2 said:
It happens to every version. I had mine fixed a few months ago and it's happening again.
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that's a major letdown... so disappointing.. is it software or hardware fault?
https://www.youtube.com/watch?v=f4QOMB8UTx4
seems people say turning it off and restarting solve the issue

Cause is unknown..

yeahman45 said:
that's a major letdown... so disappointing.. is it software or hardware fault?
https://www.youtube.com/watch?v=f4QOMB8UTx4
seems people say turning it off and restarting solve the issue
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http://forum.xda-developers.com/showthread.php?t=2521663
apparently an update fixed it??
edit: looking at the thread I can see a lot of people still having the issue.. unfortunately Lg G2 is a no for me although it seemed to be the perfect phone for me... going to look at the galaxy s4 now. Thx for the replies

I never had a problem and when I did have a screen problem it was because I had a JDI one and I fixed it. Its an awesome phone (Better than S4) so you should really try playing with it. Rooting it is also another option and I dont think custom roms give you the touchscreen problem.

sai777 said:
I never had a problem and when I did have a screen problem it was because I had a JDI one and I fixed it. Its an awesome phone (Better than S4) so you should really try playing with it. Rooting it is also another option and I dont think custom roms give you the touchscreen problem.
Click to expand...
Click to collapse
No, this issue appears in plenty of custom ROMs.

Sfkn2 said:
No, this issue appears in plenty of custom ROMs.
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Wow really, I must be lucky as I had no touchscreen issues in any roms.

sai777 said:
Wow really, I must be lucky as I had no touchscreen issues in any roms.
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Since when I had my phone repaired and they had to change out my prox sensor, screen, and digitizer, I really think it's a hardware issue.

Just had to have my D801 replaced by T-Mobile for an issue where the screen was picking up two finger touches instead of just one in a small area in the bottom left hand corner of the screen. Warranty replacement was easy but I wish this wasn't an issue.. I love this phone.
Sent from my LG-D801 using XDA Free mobile app

jcnbama said:
Just had to have my D801 replaced by T-Mobile for an issue where the screen was picking up two finger touches instead of just one in a small area in the bottom left hand corner of the screen. Warranty replacement was easy but I wish this wasn't an issue.. I love this phone.
Sent from my LG-D801 using XDA Free mobile app
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I was going to do that with TMO, but they wanted $19.99 "processing fee" or something ridiculous. On top of that, I'd get a refurb device. I ended up going through LG - they had my phone for about two weeks.
Like I said though, the issue is back..

as i was going to buy the korean version without warranty... I think it is not a wise decision to do that seeing so many issues with the lg g2 screen... I am disappointed as this phone looked like my ideal phone with ideal screen size (not too big, not too small) with a good camera... but I don't want to take a risk on the screen issue.. I have the htc desire and it has issue with multitouch and it is very frustrating (can't even rotate on gmaps) ... I don't want this again lol

Sfkn2 said:
I was going to do that with TMO, but they wanted $19.99 "processing fee" or something ridiculous. On top of that, I'd get a refurb device. I ended up going through LG - they had my phone for about two weeks.
Like I said though, the issue is back..
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Click to collapse
That's weird. I only had to pay $5 processing. The guy said because I was on the JUMP program. Also I got like super expedited shipping for free. I suppose I may have gotten a refurb but a refurb I better than a broken phone. I just hope this doesn't happen again...
Sent from my LG-D801 using XDA Free mobile app