Related
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
vid200 said:
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
Click to expand...
Click to collapse
If you are using Windows 7 Business, I would guess you mean you are using Windows Mobile Device Center, yes? In Windows Device Manager are you set up to automatically download drivers? Are you getting any errors in the Sync Center? There is a lot of information you have to supply before anyone can troubleshoot the problem you are having.
There are a lot of steps you can take, most of which you can find by doing a search of XDA. If that fails, then come back with a more detailed explanation of what you have done, and people will try to help troubleshoot for you.
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
vid200 said:
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
Click to expand...
Click to collapse
In Device Manager you can click on Portable Devices and see if you see your HD2 there, if you do, then right click on it. You can find options to manually install drivers. If that does not work, in the Mobile Device Center you can configure how the center is supposed to connect to your HD2. Have you tried that yet? Also, make sure you are not using a USB hub for connections. You can try changing USB ports to try to reinstall drivers.
I am trying hard, this is the error I get:
P.S.: in activesync all options are on, so no problems there, but I have tried all of them.
In that case, try uninstalling the device in Device Manager, and starting over again. It does seem to be a driver problem. Another trick you can try is on the HD2, under Settings, USB to PC, try unticking Enable advanced network functionality, and then try to reinstall the drivers.
Another thing you can try is deleting the partnership in Windows Mobile Device Center and creating a new partnership.
Is there a wa I could find the driver somewhere and install it myself?
Not beeing able to find the right one...
vid200 said:
Not beeing able to find the right one...
Click to expand...
Click to collapse
In the Leo ROM forum the thread on MTTY has some Windows 7 drivers you can download I believe, but that will take awhile.
Are you using Win7 32 or 64 bit?
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
vid200 said:
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
Click to expand...
Click to collapse
If you are familiar with computers, you can try this with Win7 drivers you download for HD2.
You did try uninstalling your device in Device Manager, and trying another USB port to install it on? It seems really odd that Win7 is not finding the right drivers for you, and that persists even after you uninstall and reinstall the device.
No luck so far, any more ideas?
Update:
I tried the same thing on another laptop, same specs, same win7 business, worked like a charm.
So must be this win7 problem I think. Any ideas what to do? I can't remove mobile device center, so I could try and reinstall it. The icons stay in my control panel.
Anybody?
I just can't imagine this is only happening to me.
vid200 said:
Anybody?
I just can't imagine this is only happening to me.
Click to expand...
Click to collapse
Did you have any luck yet in solving the problem?
Nope my dear helper,
I found out this is windows7 problem. I still get the first error can't install device driver, because the device is not installed on the computer.
Something must be wrong, but I was getting a head, network driver installed fine, windows mobile device program runs fine, I made a clean install with register delete etc...
I just can' seem to find this to work.
i had some problem the first time i plugged my HD2 on win7 64 ultim.
nothing happened, no activesync, no nothing...
i opened sync center, nothing...
windows updates found me windows mobile device center with upgrade devices, the thing installed but all still worked bad, impossible to activesync, no driver for my HD2, and i know nothing about phones and windows, it's my first windows mobile.
so after hours of fighting, i decided to DL the app windows mobile device center on microsoft download website, then i installed the thing and oh miracle, my HD2 was detected, the app Win M D Center was asking me now with the pic of my hd2 in the prog to chose between settings as the first thing installed by windows update always froze at win mob device center splash screen...
i resume here but it took me the all afternoon to finally resolve this problem.
something went wrong with windows update install and to reinstall the all app was the easy way to fix the activesync problem.
If you did already re-download Windows Mobile Device Center and that did not work on the one recalcitrant computer, maybe you might need to update your BIOS or download the latest drivers for you motherboard. Sometimes problems can crop up if the computer does not have the most updated BIOS and motherboard drivers. How old is the computer you are using?
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
vid200 said:
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
Click to expand...
Click to collapse
Well, glad you finally solved your problem, and that this time the blame was not just placed on HTC or the Leo. Sad though that you had to go through so much to get the darn thing to work. I just installed a new operating system for my neighbor, and there is still more work to do on it. Not a fun thing to do.
whenever i try to use chevron i get the mesage
"having trouble contacting usb make sure phone is plugged in make sure zune is running in the background"
obviously i have followed the instructions
can someone help me with this problem?
squidbutt said:
whenever i try to use chevron i get the mesage
"having trouble contacting usb make sure phone is plugged in make sure zune is running in the background"
obviously i have followed the instructions
can someone help me with this problem?
Click to expand...
Click to collapse
Same here. I guess its because of win xp. I dont know where to find a Windows 7 pc just to try it.
Bye
im on windows 7
Having the same problem on vista. Tried just about everything I've found here on the forums & nothing seems to work for me. But I'll keep pushing & figure it out eventually.
same here
i also cant unlock my hd2 wp7 the first time i flashed wp7 on my phone it worked flawlessly i had no issue unlocking it and i did it another 3 times after that but i had removed wp7 up until now im dual booting android/wp7. i didnt edit my registry for the hd7 hack or anything at all it just stopped working. i have a windows 7 netbook, and i have uninstalled and installed zune and i have sdk installed also
any ideas as to what the issue is???? i really wanna sideload netflix and facebook on my hd2
Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
Why are you posting a question in the development forum. This is why mods have a full time job cleaning the forums
MY bad
my bad, how do i move it ?
I'm not sure whether this helps, but I'll try. On my PC the Mobile Device Center doesn't recognize my LEO70, you have to download the Zune application for that. No big deal really, you can do with that app everything you were used to in MDC.
Fix.
I managed to fix it in device manager it was a corrupt driver.
i just right click and reinstalled and it worked from there.
cheers for the help though people!
I have this same problem, but I couldn't seem to fix it. There is no driver at all. It says device not recognized when i go to device manager. As winmo 6.5 and android, the usb/laptop detects my hd2 just fine. But as soon as I flashed wp7, it is not being detected. *pull hair*
anyone kind enough to post the HD2 WP7 usb driver so that I could manually install it?
Hi everybody,
I hope you can help me because I really can't find the solution:
When I connect my HD2 WP7-device to my computer it charges, but isn't recognized.
- Zune won't start automatically and won't find any device.
- Device Manager doesn't show any unknown device or something that could be my phone.
What I have tried so far:
- Used a XP3 and W7 x64 machine (also ones without any history with a WP7-phone)
- Used a lot of different cables
- Used a lot of different USB-ports
- reinstalled WP7
- reinstalled zune
- (de)installed activesync
- I'm not sure, but first I had a dual-boot solution with Android and I recall USB also didn't work there.
I started to think the USB-connection of my phone might be broken, but when I use MAGDLR, the USB works as mass storage and I can also use the USB flasher. The Bootloader also works, so I tried the following:
- (using bootloader) restored the HD2 in its original state with a official stock ROM and original (locked) HSPL
- Installed a Android ROM: the USB also does NOT work with WM6.5 or Android.
Does anyone know anything I can try now? And Yes, I have read all of the threads of other people with USB-issues and the MS-solutions, but none of them had the solution for me...
Coffee-donation for whoever has the golden tip
Hello guys, I don't mean to hijack the thread, but I am facing a similar issue.
I installed the LEO70 ROM on my HD2 when it first came out, and forgot all about it. I now want to install the NoDo (7932) update to test it out (and maybe move permanently to an Android ROM eventually when I decide I don't like it). I am facing an issue; I want to upgrade my MagLDR to 1.13 (from 1.12) and ROMUpdateUtility doesn't recognize my phone, giving me the 'Error 260 - Connection' error.
I did remove Windows Mobile Device Center a month or two ago... could this be the problem? I have the latest Zune software installed on my Windows Server 2008 R2 SP1 (x86-64) machine, and when I plug in the phone, Zune automatically starts and recognizes my phone, telling me there's a phone update available (from February that I need to install to enable future updates). I know it will kill my phone, so I won't install it. Also, USBMassStorage mode works nicely.
Any ideas?
Hi sclip,
I don't mind if you try to find an answer to your problem too, but it seems like a different one, because mine does work in bootloader/magdlr-mode.
BTW. I just installed the stock WM6.5 Rom of HTC, and USB still doesn't work! Can it be the radio of hardSPL or is it just broken?
****, after installing the stock WM6.5, it won't install another Radio/MAGDLR using bootloader, it stucks at the 0%.
I think I might haved destroyed my HD2
Daanmannetje said:
****, after installing the stock WM6.5, it won't install another Radio/MAGDLR using bootloader, it stucks at the 0%.
I think I might haved destroyed my HD2
Click to expand...
Click to collapse
remember to HSPL it once you have installed your original Stock rom
dazza9075 said:
remember to HSPL it once you have installed your original Stock rom
Click to expand...
Click to collapse
That did the trick, thanks. To bad it didn't help my USB problem...
since youve tried just about everything else try this
try using USBDVIEW and delete all the USB drivers
also install it on a different PC that hasnt had WP7 connected to it before
to continue with fault testing will requirer us to rule out the PC or the phone, at the mo it could be anything.
since you have Windows 7 install the XP virtual machine and use that, i believe the VM now supports pass through on USB so it should work, i have an old IrDA adaptor that wont install on my w7 PC but it will on the XP VM
dazza9075 said:
since youve tried just about everything else try this
try using USBDVIEW and delete all the USB drivers
also install it on a different PC that hasnt had WP7 connected to it before
to continue with fault testing will requirer us to rule out the PC or the phone, at the mo it could be anything.
since you have Windows 7 install the XP virtual machine and use that, i believe the VM now supports pass through on USB so it should work, i have an old IrDA adaptor that wont install on my w7 PC but it will on the XP VM
Click to expand...
Click to collapse
Thanks for the USBDVIEW-tip, quite a nice piece of software! However it didn't help me with my problem. Using a computer which never had WP7 connected before didn't help either...
I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!
im having this EXACT same problem! anyone got any answers?
Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work
I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC
i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html
sorry double post
Didn't work. =/
UPDATE: It did work
Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.
Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.