Database Users

GOOD NEWS-FREE "sim lock" UNLOCKING

Good news everybody on UK O2 network. Just been on the phone with O2 today(1/12/09) and been advised that unlocking O2 HD2's is free. also been advised that it can take up to 28 days, but as long as it's FREE that's not abig issue. Sorry to other networks users, you might need to contact your network rpoviders if you HD2 is locked to your network.
Blue Skies...

yeah, O2 are unlocking all locked contract phones free, only exception being the palm pre. Just need to go to https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form and fill in your details

Is this once your contract is fully paid-up? Why would they lock them in the first place?

Good news for some people, I guess I am lucky, because despite the contract my operator don't lock the HD2.

maxnik1 said:
Good news for some people, I guess I am lucky, because despite the contract my operator don't lock the HD2.
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Did you get it for free? If you compare Globul's offer (almost UK SIM free price + 2 year contract) with any of the UK pay monthly offers you will understand. The Bulgarian mobile operators are simply pathetic and no one which uses their services is lucky.

sunking101 said:
Is this once your contract is fully paid-up? Why would they lock them in the first place?
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well nearly all o2 phones are already unlocked at present it's just some xda's, blackberrys and iphones. They will unlock it for you whenever you want as long as you continue paying your contract

Thanks for the heads up just submitted the form and await the code

Thank you for the link - I was thinking of paying to get it unlocked anyway.

Help! I tried and it says
"The supplied IMEI doesn't appear to be valid. It must be of 15 digits." The HD2 reports back with a 17 digit number....

jonboyuk said:
Help! I tried and it says
"The supplied IMEI doesn't appear to be valid. It must be of 15 digits." The HD2 reports back with a 17 digit number....
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yeah, ignore the last two digits displayed on the actual device (if you did *#06#). Just input the first 15 displayed.
The number on the box is 15 digits long and the number on the phone is 17. I don't know why.

martoto said:
Did you get it for free? If you compare Globul's offer (almost UK SIM free price + 2 year contract) with any of the UK pay monthly offers you will understand. The Bulgarian mobile operators are simply pathetic and no one which uses their services is lucky.
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Nope, I did't get it for free, actually 389 EUR + 13 EUR/month for 1 year = 545 EUR and they give me - 750Mb internet traffic, 75 messages and 150 minutes. If I have to buy the device alone, I have to pay around 600 EUR without anything else. Also I get it sim unlocked from Globul, so I think this is quite a bargain for Bulgaria, but I have to agree that Bulgarian mobile operators are pathetic.

xD I got it for a 24 Month contract without any simlock
8€(x24) a month + 225€ for the phone.

Thanks for this! Just submitted a request!

scilor said:
xD I got it for a 24 Month contract without any simlock
8€(x24) a month + 225€ for the phone.
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but you have to pay the price - must live in Germany...
just kidding

First i got this reply a couple of days ago:
Hi,
Thank you for your email.
We have been informed by the manufacturer that the IMEI you have
provided is not showing on there database. This could be down to one of
two reasons:-
a). The IMEI number you have provided is incorrect (this can be obtained
by typing *#06# into the handset.
b). The IMEI number you have provided does not belong to a RIM device.
Kind Regards
Justin Peter
...................................................
Then i sent this reply:
Hi, thanks for the reply. Regarding the below problem with my unlock request, I have rechecked my IMEI and it is the same as the one I submitted and as for 'point b' stating that it must not be a RIM device, nowhere on the form did I enter that it was a RIM device. My handset is made by HTC and the model is a HD2 as was submitted on the form. Please advise of any other problems.
Thanks,
....................................................
Then i receive this today:
Good morning
Thanks for your email about unlatching your HTC phone. I understand from
your email that you've rechecked the IMEI number is it's the same. Also,
your handset isn't a RIM device. I appreciate you're using a HTC phone.
I'll certainly check this for you.
unfortunately I'm unable to comment if you can get your HTC phone
unlatched from us. To discuss this case further, please call our
customer service team on 0870 600 3009, free from your O2 mobile
between:
- Monday to Saturday 8am and 9pm
- Sundays 10am to 6pm.
They'll certainly be in a better position to help you.
I'm sorry for being unable to help you through this email. Please
understand that we're online customer service and we've got limited
access. I'm sure my colleagues at the customer service team will be more
than happy to assist you.
Trust I've explained it clearly to you. Thank you for your patience and
understanding in this matter. Have a nice day. If you should have
any further questions, please feel free to contact us or visit our
online Help Centre at:
http://www.o2.co.uk/support/generalhelp/help
...................................................
Whats going on? Anyone managed to get their code yet off O2? I think i might re-submit my info and try again.

I got my unlatch code and it worked with no problems, now I have an unbranded unlocked HD2

o2 have had that unlock page for some time. I've read several threads (and has also been what happened to me) that many peopled don't get the code after the first 28 days, and you have to phone them and they'll say "oh it didn't submit right"
the guy I spoke to even opened with "you know there may be a charge?"
so yes they will unlock it, but you might have to hassle them a bit!

mine came pre-unlocked - might be lock of the draw (teehee, get it?)- check sims before you go through the hassle.
used my t-mobile sim right up until the numbers switched over.

dlwnew said:
I got my unlatch code and it worked with no problems, now I have an unbranded unlocked HD2
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Same here. Recieved unlatch code 23 days after requesting. Worked with no problems.

yep, after 45 days and two emails I finally got mine code from O2- free.
Oh happy days

How to unlock TMO to be sim free?

Hey guys, I've just bought HD2 from TMO and I want to use it outside the US. I've searched for posts regarding this but haven't find the answer. Is there any software to download to unlock it? or is it just the code method?
thanks a lot

You know what this question might just get you flamed.
Get a code from T-Mobile to SIM unlock ... Call T-Mobile customer care and send ur proof of receipt thru Fax.. they will send you the code to your email address. (I got mine in 5 hrs) TMO guys are very friendly and they will surely help you.
Someone might close this thread as well

pixine786 said:
You know what this question might just get you flamed.
Get a code from T-Mobile to SIM unlock ... Call T-Mobile customer care and send ur proof of receipt thru Fax.. they will send you the code to your email address. (I got mine in 5 hrs) TMO guys are very friendly and they will surely help you.
Someone might close this thread as well
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Wait, before all the flames - I'm sorry I haven't mentioned it but I am not the one who bought it from t-mobile nor do I live in the US at all. That is why I am looking for a software solution rather then getting the code from tmo which again, I cant get.

Yes I do understand. Me too not live in US of A
Still u can try calling toll free number which works from outside US
Also catch hold of the guy from who u bought... If that is difficult then ebay will help you ...cheers

yosi199 said:
Wait, before all the flames - I'm sorry I haven't mentioned it but I am not the one who bought it from t-mobile nor do I live in the US at all. That is why I am looking for a software solution rather then getting the code from tmo which again, I cant get.
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go to theunlockr.com and they will unlock your phone...for a price.

you can also get unlock code on eBay.com

Just call Tmo and tell them you are traveling and you will like to get your phone unlock and the will ask you some basic questions about the phone ie (IMEI #) and withing 72hrs you will have the unlock code. but if you feel like wasting money you can go to theunlockr1com (remove the 1 and place a .) and then click on the link for unlocking your phone. Good lock

Unlocking for international Use

Hey guys ,
so i am sending a HD2 to my cuz in Asia , i need to unlock the phone to work there. What should i do .
Thanks

Get a SIM unlock code for it from eBay or someplace similiar. Should be about 15 bucks.

Or as a T-Mobile employee I can tell you to call customer care and ask them for the unlock codes. They will give it to you after 90 days of being in service with them.

There is no other way ?i bought the phone from someone else

? What do you mean? You have 2 options, either call T-Mobile if you are a T-Mobile customer, or purchase an unlock from somewhere like eBay or http://www.HTCunlock.com.

ashasaur said:
? What do you mean? You have 2 options, either call T-Mobile if you are a T-Mobile customer, or purchase an unlock from somewhere like eBay or http://www.HTCunlock.com.
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ok , i can call the Customer Service but one thing. this Phone i am trying to unlock is not the one i took out on their plan , i got it from diffrent person. I have 2 phone that i got from Tmobile and this is third HD2 that i bought from another person to send to Asia. I can unlock this third one from Tmobile ? Or i can only unlock those phones that i purchased from tmobile on my acc.

So wait, are you trying to unlock an iPhone, or an HD2? And are you actually a T-Mobile customer, and did you purchase the HD2 DIRECTLY FROM T-Mobile?

ashasaur said:
So wait, are you trying to unlock an iPhone, or an HD2? And are you actually a T-Mobile customer, and did you purchase the HD2 DIRECTLY FROM T-Mobile?
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Sorry for a whole lot of confusions .
Idk where you got the Iphone from lol
I am a Tmobile customer for last 5 years, i have 2 line and i took out 2 HD2 when they came out this year . I bought a 3rd HD2 from a friend which i am sending to Asia.
I called Tmobile CS , told them i need to unlock and gave em the IMEM number , the CS Rep was very good , he told me i will get a email in couple of days.

Oh wow...I gotta lol at myself on that one..."Phone i" somehow turned into "iPhone" gawd I am dense sometimes!

Sorry for the late response. It doesn't "really" (in quotes for a reason) matter if you bought it from us or not. If you make a credible excuse to them we will help you unlock it. Example: You call customer care and say I am traveling to Asia and I do not want to take my HD2. A friend of mine sold me his because he didn't like it. I want to take his because if I lose it then I will not have to worry about it as much because it is not my primary number. Boom there you go.

[Request] WP7 Activation Key :/ (I'll donate a few bucks)

Hello,
Since I'm not from UK or US, it is really hard for me to get an activation key by calling the helpdesk.
So can anyone please get a key for me ? :/
I can also donate a few bucks via paypal.
Thanks.

Hello to all!
I'm the owner of an amazing device called HTC LEO/HD2!!!!
An I have WP7 on it...
As I saw in many threads everyone said that if we call to MS they will give us the most wanted key....
So I called for MS here in Portugal and I said that my wife offer me an HD7 as gift but when i tried to connect to marketplace it ask for an activation code (thing i do not own )...
And the woman on the other side said to me "YOU HAVE TO CONTACT MS IN US!" and gave me the number...
So i called to US...
Told the same thing for the guy on the other side and he said to me "WP7 is not supported in Portugal...."
I said "What the #$%&!?!?!?!"
"We have here HTC HD7; SAMSUNG FOCUS AND MORE DEVICES selling in portuguese shops..."
He said "I understand... So you need to contact MS in PORTUGAL I'll give you the number...."
Is this guys joking with me?????
I've contacted MS again in Portugal with the same results....
If someone from US or GB doesn't bother can contact MS asking for a key? I'll pay the call if you want to...
mail me someone: [email protected]
But please don't let me stay in the darkness...

I have a business idea:
Hire cheap labor, shove them in a call center to farm out activation codes and sell them here. I'd make a fortune!

fabio__sousa said:
Hello to all!
I'm the owner of an amazing device called HTC LEO/HD2!!!!
An I have WP7 on it...
As I saw in many threads everyone said that if we call to MS they will give us the most wanted key....
So I called for MS here in Portugal and I said that my wife offer me an HD7 as gift but when i tried to connect to marketplace it ask for an activation code (thing i do not own )...
And the woman on the other side said to me "YOU HAVE TO CONTACT MS IN US!" and gave me the number...
So i called to US...
Told the same thing for the guy on the other side and he said to me "WP7 is not supported in Portugal...."
I said "What the #$%&!?!?!?!"
"We have here HTC HD7; SAMSUNG FOCUS AND MORE DEVICES selling in portuguese shops..."
He said "I understand... So you need to contact MS in PORTUGAL I'll give you the number...."
Is this guys joking with me?????
I've contacted MS again in Portugal with the same results....
If someone from US or GB doesn't bother can contact MS asking for a key? I'll pay the call if you want to...
mail me someone: [email protected]
But please don't let me stay in the darkness...
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Click to collapse
Braxtynh is sharing the codes in his thread. Here you go
MOD EDIT:: ACTIVATION CODES REMOVED!
SHARING ACTIVATION CODES IS NOT ALLOWED - IF YOU NEED AN ACTIVATION CODE, CALL MICROSOFT AND GET ONE YOURSELF.

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
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I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
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Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
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Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Click to collapse
Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !