Database Users

Questions About Unlocking An HTC HD2

Hola peeps. I just ordered a new T-Mobile HTC HD2 off ebay Saturday, and i'm expecting it between tomorrow and Wednesday. I'm going to need the phone unlocked, and am planning to buy a $10 code off ebay. Now, has anyone else done this and it works? Where do people normally buy their unlock codes? If I accidently put in a wrong code how many tries do I have before it locks up? What happens when it locks up? Will a hard reset fix the lockup? Would someone here be willing to call T-Mobile for me if I give them my IMEI and ask for an unlock code? Thanks, hopefully I can get all my questions answered!

PurpleLlamaLover said:
Hola peeps. I just ordered a new T-Mobile HTC HD2 off ebay Saturday, and i'm expecting it between tomorrow and Wednesday. I'm going to need the phone unlocked, and am planning to buy a $10 code off ebay. Now, has anyone else done this and it works? Where do people normally buy their unlock codes?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=652562&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=673791&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=652512&highlight=unlock
PurpleLlamaLover said:
If I accidently put in a wrong code how many tries do I have before it locks up? What happens when it locks up? Will a hard reset fix the lockup? Would someone here be willing to call T-Mobile for me if I give them my IMEI and ask for an unlock code? Thanks, hopefully I can get all my questions answered!
Click to expand...
Click to collapse
I've never tried to unlock a phone myself, I've always taken them to the store and had someone there do it.
Anyone else wanna take a crack at those last three?

I think its 4 incorrect entries, and i also think it has to be reset by the carrier (or maybe manufacturer)
but maybe thats just poeple getting confused with sim card lock.
Hard reset wont affect it, its part of a different system within the phone, same with the unlock itself (when it works) and also the same with total call duration timers.

Ugh, so if I call T-Mobile, can I get an unlock code? I don't have any proof pf purchase and i'm not a customer. If I gave my IMEI to a person on T-Mobile could they unlock it for me if I cant?

PurpleLlamaLover said:
Ugh, so if I call T-Mobile, can I get an unlock code? I don't have any proof pf purchase and i'm not a customer. If I gave my IMEI to a person on T-Mobile could they unlock it for me if I cant?
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Click to collapse
T-Mobile can't unlock this one right off the bat.
As part of their new "Security", they changed the way the phones are locked now.
HTC is the only one who can get the unlock code, but they will only respond to T-Mobile.
You have to request the unlock code from T-Mobile and they will contact HTC, who will email the unlock code back to T-Mobile, who will pass it on to you. This process can take several weeks, depending on the workloads at each end of the process.
All of this is explained in those links I gave you from my first response, but some of it is buried in deep.
I am not a fan of T-Mobile's new security policy, but it seems to be effective.
I saw a post just the other day where someone with a newer phone than mine (bought mine April 4th) couldn't get it unlocked with the current commercial methods and would have no choice but to finish paying the phone off before requesting the codes from T-Mobile.
If this continues, T-Mobile should be seeing a slower attrition rate with this phone than they have others, with new customers ending their contracts and moving to AT&T or Rogers (etc.). Once they see a difference, you can bet your bottom dollar that they will continue to release phones that are manufacturer-locked, making it as difficult to unlock as possible.

So if I call, will they give me an unlock code? If not can I ask someone I know to ask for one?

[Q] Can anyone unlock phones?

I need to unlock my HD2. I need to get the 25 digit activation code. Does anyone on here know how to do this or could point me in the cheapest direction for the newest database? i know mine needs a code from the most up to date database.
thanks.
:]

There is a lot of threads on this exact subject, please use search next time.
Now as for your question yes you can simple unlock your HD2 as well as most other smartphones that require a simple card to work. I see your carrier is listed as T-Mobile so all you have to do is contact T-Mobile And tell them you need a unlock code cor your HD2. Tell them you are going to have to go out of country for business or a vacation and you want to be able to use a local carrier's services while there. Or if you want just tekl them you are going to terminate your contract with them and switch to another carrier, but still want to use your HD2 and not have to buy another phone. I recommend the first suggestion myself but hey sometimes honesty is the best policy. Your other option is to go to Ebay and buy a code. they are not expensive at all. It is up to you how you want to go about getting your code. Be advised though using your HD2 with another carrier. You will only get Edge signal for your data signal. This is because of the hardware in the HD2 not the software. If you are switching to AT&T the Australian HD2 can use AT&T's 3G Signal but no other HD2.

contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.

is there a way to unlock my phone for free without calling t-mobile? like how do the people on ebay/other sites do it?

guess not....? :[

unlock code
I just got the phone off Craigslist, I didn't waste time spend little $, went to three sites, try and get codes, no luck, waste times, n hope I ll get my $ back. After 2 weeks, I finally got unlcok code from the seller, who's carrier is tmobile, since I asked him I can't get the unlock code from different sites, so he finally forwarded tmobile email w unlock code to me. So especially u r with t mobile , and why not hv they give u code?

eyeisdasteve said:
contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.
Click to expand...
Click to collapse
i already said earlier.

eyeisdasteve said:
i already said earlier.
Click to expand...
Click to collapse
You can get a friend who uses tmobile to do it for you? You get one unlock code every 90 days. I've unlocked two phones already including my HD2 and they don't care whose phone it belongs to.
All they ask for is the IMEI, the phone model, and an email address to contact you to send you the code. At first I got a confirmation email a day after calling, then the three days later they sent me the code.

they dont look up account info?

eyeisdasteve said:
contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.
Click to expand...
Click to collapse
just like he sad ebay... way to keep money in your pocket

eyeisdasteve said:
they dont look up account info?
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Click to collapse
Not from my experience, I previously had a Samsung phone with TMobile and when I called them and told them I wanted to unlock an HD2 they didn't ask any questions and just asked for phone info. They even offered me free unlimited internet for a month as a promotional offer, lol.
Just make sure your bill is paid, they won't give you the unlock code if your bill is outstanding.
TMobile has some awesome service, I'm going to miss them.

yea, i have an outstanding bill. i tried calling them and just saying i bought the phone off of someone. they said they needed the original owner to call them. guess ill just get 1 off ebay.

Get sim-unlock code for free!!!!

hello there people im here to lighten youre day ... well to the case... i just spent the last 6 hours trying to find out how to sim unlock my phone i did all the root and unlocking processes but havent had a result because rooting and unlocking the bootloader are DIFFERENT than SIM-UNLOCKING the phone (just to make things clear) ... but through deep investigation i got interesting information about people telling that AT&T supplies the code for FREE just asking for it... so i called this number: 1-877-737-2478 and called first it was a women that didnt really helped and just closed on me, i called again then a guy atended me first asking about the AT&T number which i DONT have so i just told him i needed some information about free unlock codes of the motorola ATRIX 4G and he kindly took my IMEI and gave me the code TOTALLY FREE so there it is... here are the steps to SIM-UNLOCK youre MOTOROLA ATRIX 4G FOR FREE!!!!!.
1-IMEI of youre MOTOROLA ATRIX 4G
2- call costumer support of AT&T 1-877-737-2478 the option you will need is "0"
3- just ask about the free unlock codes they are giving for the phone
4- wait a couple of minutes.
5- if they give you the code enter it in youre phone
6- cross youre fingers
7- dance!!!!!!!!!!!!!
in case they wont help you i guess you just have to call back i guess they have like more than 100+ employees so youre bound to bump with someone who is willing to give it to you... you DONT need to be an AT&T exclusive customer just ask kindly what you need and theyl help you .
ENJOY!!!! please like this post and sticky it since its my first real usefull post here at XDA.
PS: I dont know if this post is already made but i checked more than 20 post people asking questions so ths thread is more of a solution sorry if i broke a law or something just mail me if i need to mod something cheers... and enjoy youre phone!!!!!
PS: PS for you who are asking i live in DOMINICAN REPUBLIC and my SIM carrier is CLARO RD and i called from skype to have no cost at all so i guess there are no restrictions when it comes to unlocking youre phone .

this thread here: http://forum.xda-developers.com/showthread.php?t=1179863 includes all the information you need to get your unlock code from AT&T...
just so ya know

aw crap
:S too bad i thaught i really helped out :S

kiewirevo said:
:S too bad i thaught i really helped out :S
Click to expand...
Click to collapse
i'm sure some people will read your thread and it'll help them out! just letting ya know where the information already is; it doesn't hurt to try to help out though.

Yep, this info is nothing new. I don't know about ATT, but this same method didn't help me with my Verizon Droid 2 Global.
I called three times and all of those times they told me I need to be a Verizon customer.
Besides, they have CRM to store customer contacts in the database. If you try to contact them too many times it will show up on their records and they might think you are pulling some kind of a scam.

worked like a charm. was on the phone less than 5 minutes

I just called AT&T in the US and told them I was visiting another country for a few days. If you're a customer in good standing (no unpaid bills), they'll unlock the phone for you.

Still Works, Different Phone Number
I called the phone number that is posted on the original message, and I was told to call customer service.
1-800-331-0500
From there I put in my phone number and option 0 until I talked to someone.
I was given the unlocking code without any problem and was even told the AT&T website to deal with my wife's IPhone
I haven't tried the code yet, just hoping that it will all work out

request
I have one atrix and one sony xperia TL, but not have att account or number. i am in india. are you able to call att on my behalf and get unlock code for my phone
kiewirevo said:
hello there people im here to lighten youre day ... well to the case... i just spent the last 6 hours trying to find out how to sim unlock my phone i did all the root and unlocking processes but havent had a result because rooting and unlocking the bootloader are DIFFERENT than SIM-UNLOCKING the phone (just to make things clear) ... but through deep investigation i got interesting information about people telling that AT&T supplies the code for FREE just asking for it... so i called this number: 1-877-737-2478 and called first it was a women that didnt really helped and just closed on me, i called again then a guy atended me first asking about the AT&T number which i DONT have so i just told him i needed some information about free unlock codes of the motorola ATRIX 4G and he kindly took my IMEI and gave me the code TOTALLY FREE so there it is... here are the steps to SIM-UNLOCK youre MOTOROLA ATRIX 4G FOR FREE!!!!!.
1-IMEI of youre MOTOROLA ATRIX 4G
2- call costumer support of AT&T 1-877-737-2478 the option you will need is "0"
3- just ask about the free unlock codes they are giving for the phone
4- wait a couple of minutes.
5- if they give you the code enter it in youre phone
6- cross youre fingers
7- dance!!!!!!!!!!!!!
in case they wont help you i guess you just have to call back i guess they have like more than 100+ employees so youre bound to bump with someone who is willing to give it to you... you DONT need to be an AT&T exclusive customer just ask kindly what you need and theyl help you .
ENJOY!!!! please like this post and sticky it since its my first real usefull post here at XDA.
PS: I dont know if this post is already made but i checked more than 20 post people asking questions so ths thread is more of a solution sorry if i broke a law or something just mail me if i need to mod something cheers... and enjoy youre phone!!!!!
PS: PS for you who are asking i live in DOMINICAN REPUBLIC and my SIM carrier is CLARO RD and i called from skype to have no cost at all so i guess there are no restrictions when it comes to unlocking youre phone .
Click to expand...
Click to collapse

This does not work anymore. AT&T changed and restricted their unlock procedure A LOT. See here.

Update on At&t
At&t will no longer provide the unlock code unless you are a current or former At&t customer in good standing, pledge them your first born yadayadayada. They have previously unlocked devices for me, but even tech support isn't allowed to do it anymore. They will send you to the "unlock request" page.

Um, duh...
http://forum.xda-developers.com/showthread.php?t=2525493
http://forum.xda-developers.com/showthread.php?p=47440090#post47440090
Try searching next time.

jstenuf said:
At&t will no longer provide the unlock code unless you are a current or former At&t customer in good standing, pledge them your first born yadayadayada. They have previously unlocked devices for me, but even tech support isn't allowed to do it anymore. They will send you to the "unlock request" page.
Click to expand...
Click to collapse
It also differs from customer rep to customer rep
Some will charge you 50 USD to unlock your phone while others tell you to be on their contract for 90 days+
I got fed up with that so I just bought a sim unlocking code from cellphoneunlock and just got it unlocked
Screw AT&T

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
Click to expand...
Click to collapse
I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
Click to expand...
Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
Click to expand...
Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
Click to expand...
Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
Click to expand...
Click to collapse
Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !

Carrier Unlock Motorola Atrix?

I just bought a Motorola Atrix AT&T Locked one. I want to unlock for any gsm carrier. Many told me to talk with AT&T directly but as I've bought it from another person I don't know about the purchase date & etc etc.
So I wanna unlock via any site. I found a top rated seller on ebay which says it can unlock Atrix for just US $2.32. http://www.ebay.com/itm/UNLOCK-CODE...ultDomain_0&hash=item2eb905b602#ht_2819wt_982
Should I choose it or there's another good sites for unlocking?

I think it worth a try. just 2bucks. If i were you i would give it a try

tecnic08 said:
I think it worth a try. just 2bucks. If i were you i would give it a try
Click to expand...
Click to collapse
I was also thinking about that!

A good chunk of people have been able to get an unlock code just from calling AT&T. From what I understand you just need a CSR willing to help you, and with that... good luck.

for what its worth, I just bought an unlock code for about the same price from another ebay seller. Worked fine but took longer than they advertized(5 - 10 min). Took more like 5 hours, at the time it was somewhat annoying.

You took 5 hours on ebay ,but i brought it from some other website. It took me 3 days and cost 24bucks. lol

Crazy. Yea, some phones are cheap and others, even damn near identical phones have wildly varying prices.
Off topic, but Tecnic, how is the water level in Bangkok, has it started to recede yet? Is Yanhee affected at all?

treehumper said:
A good chunk of people have been able to get an unlock code just from calling AT&T. From what I understand you just need a CSR willing to help you, and with that... good luck.
Click to expand...
Click to collapse
Really? An AT&T rep will carrier unlock my Atrix? Wow. I'll have to ring them up this afternoon.

I got mine unlocked by just calling the AT&T customer service and asking them nicely.
Person gave me the code right on the spot. Took about 5mins total. easy peasy
if you don't want to wait on the phone, just use their online chat service.

facetubespam said:
if you don't want to wait on the phone, just use their online chat service.
Click to expand...
Click to collapse
I can't find the online chat service link. Can you kindly give me the link?
Thanks!

i used mobifreedom, it took about 10 -15 min, and cost about $9CAD. worth the money if you ask me, rather than wait 5+ h or wait on the phone with ATT

AT&T will give you the code, just call and talk to a CSR - the atrix has been out long enough that they will gladly unlock it for you as long as your account is in good standing - I just told them I was planning a trip out of country and needed it unlocked. Simple as that. Just have to give them the IMEI#

jgc121 said:
AT&T will give you the code, just call and talk to a CSR - the atrix has been out long enough that they will gladly unlock it for you as long as your account is in good standing - I just told them I was planning a trip out of country and needed it unlocked. Simple as that. Just have to give them the IMEI#
Click to expand...
Click to collapse
But I don't have any AT&T account or any sim. I live outside USA & told my bro to take an Atrix for me. How'll I convince them? Any ideas?

ringer13 said:
i used mobifreedom
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Click to collapse
I used it as well, but the code didn't work. I sent them an email and wait 24h so far - no response

I unlocked just by talking to AT&T live agent.

Mine is UK Orange, though.

I got my unlock code by calling ATT and talking to a CSR, for whatever reason though they had to email it to me about a week later but I did manage to get it. I got mine off ebay and didn't need to know any of the purchase info, all I needed was my contact info for sending the unlock code and the IMEI