Database Users

HTC does not support the G1 in any way shape or form...

Ok so I called T-mobile today trying to figure out what is going on with my unlock code, i am on day 6 now of waiting. After looking through all the data and verifying everything the guy said the only thing he can think of is that it is just taking HTC a little longer to get everything done.
Well on a side note I told him that a buddy of mine called Monday to T-mobile and his code was sent Wednesday. What the hell?...lol
Well the guys says "How about we call HTC and check"...lol
I was like ok. He 3-way'd HTC support and said this is so and so I was trying to get some information on an unlock code that was sent by T-mobile to you (HTC) for a G1. The guy from HTC said that they first didnt forward anyone to that department and secondly they did not support the G1 at all in any way shape or form...
He then stated that HTC produced the phone and that was it, and if we needed any support with the phone GOOGLE and T-Mobile were the only ones that could do that.
Well we hung up and I decided to call HTC back again and low and behold HTC wants really nothing to do with the G1. The person I talked to said pretty much they made the phone to the specs GOOGLE wanted and thats it. She said HTC almost wants nothing to do with the phone anymore.
Thought it was sort of odd and figured I would share this with you guys...

Weird since didn't they say they were releasing the unlocked version in 09? And they posted quite a bit of software on googles site. Maybe they are just defering people from support.
I still don't understand why T-Mobile hasn't asked for software that gives the unlock code. It is stupid to have to call HTC for each unlock code. I unlocked an AT&T Palm Centro in 5 minutes over the phone. They guy asks just for my IMEI and where/how I got the phone and then told me what to do and the number needed. (the centro was a little weird to unlock not your normal *00* type combination)
You would think T-Mobile would have it set up the same way.

the only thing i can think of is that HTC did what they normally do when they launch a phone. Advertise it, release specs etc etc...
But I guess maybe something happened when software came into question. Since this is the first phone they have made that isnt on the WM OS...maybe there is something we dont know about between HTC and google ...who knows
I just thought it was quite odd

Sounds to me like you just had bad luck and got 2 ****ty cust. service reps who didnt want to help you. I would go into a T-mobile store and have them submit another request.

That's true with all carrier branded phones, or any rebranded electronics at all. The company that puts their name on it and sells it is the one that provides support for it.

All unlock requests I've sent to T-Mobile in the past, in the email that I get back says, that If T-Mobile can not get it themselves or is not in their database, they will contact the manufacturer of the phone and request the unlock code from them.

nxt said:
All unlock requests I've sent to T-Mobile in the past, in the email that I get back says, that If T-Mobile can not get it themselves or is not in their database, they will contact the manufacturer of the phone and request the unlock code from them.
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The email I received today...
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXX
IMEI: XXXXXX
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
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Click to collapse
I can hardly wait...
--M
(I hope I didn't delete it from my SPAM folder, LOL... that would suck.)

tmob unlock codes
neoobs said:
Weird since didn't they say they were releasing the unlocked version in 09? And they posted quite a bit of software on googles site. Maybe they are just defering people from support.
I still don't understand why T-Mobile hasn't asked for software that gives the unlock code. It is stupid to have to call HTC for each unlock code. I unlocked an AT&T Palm Centro in 5 minutes over the phone. They guy asks just for my IMEI and where/how I got the phone and then told me what to do and the number needed. (the centro was a little weird to unlock not your normal *00* type combination)
You would think T-Mobile would have it set up the same way.
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Click to collapse
I just requested an unlock code for a dash (excaliber) and they always send the imei to the manufacturer to get the unlock code then send it to the customer, he said none of the manu. trusts any carrier with the keygens, they had been burned in the past(we have seen many public unlock generators for some older handys) and no longer give it up, he also said that the G1 is the first phone to not use the voicestream AP and that the g1 has its own APC (?) all previous pda department phones (and others) use the old ass voicestream server and domains... funny

Its true that htc wants nothing to do with the g1 and to prove it they put their name on it lol

neoobs said:
Weird since didn't they say they were releasing the unlocked version in 09?
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Hey guys
Just to say play.com in uk are set to release unlocked one next week. (scroll down)
http://www.play.com/Mobiles/Mobile/-/1019/1264/3-/HardwareBrowse.html?searchtype=genre
As you can see its not as if its a reseller, play must have bought it from htc directly. And its also good for me as im not on tmobile

£599.99 Yikes!!

i had a meeting with google ad htc. htc will support hardware eg the phone itself.. but neither google or htc will support any downloade apps. i work for tmobile ad they have the same stance

welshmikie said:
i had a meeting with google ad htc. htc will support hardware eg the phone itself.. but neither google or htc will support any downloade apps. i work for tmobile ad they have the same stance
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That makes sense... Microsoft nor the company I bought my computer from support the apps on my computer... nor does my ISP
Of course I assume both Google and T-Mobile will help you reset your phone to the defaults.

HTC only made the hardware, soft part is google job. And for unlock code, provider every time ask producer of phone like htc, nokia etc etc.

My brick is here ... now what ?

Turned it on with my T-Mobile card in it - First thing I see is "Enter your unlock code." You have 10 chances to get it right. I turned it off and put it back in the box.
If someone has the unlock code formula .. Dell or AT&T .. which one would it be?

REPLYING TO MYSELF ..
I have a friend that works for AT&T .. has an AT&T store actually. I just asked him who is the 'holder of the unlock codes' Dell or AT&T and he said AT&T .. Being the phone is so new.. maybe not .. In any case he said "Come to the store, bring your phone and we will call for an unlock code."
When I leave there I will probably still be holding a brick. I am not expecting to be unlocked.

Please let us know what you find out. If you are successful it would give others hope that it can be done!

Spent 2 hours at the AT&T store. My friend talked to a half dozen tech people at AT&T .. They looked up the IMEI number and said they would give him the unlock code but the IMEI number is NOT in their computer. NO RECORD OF THE IMEI NUMBER .. They said, "you have to get the unlock from Dell." He conference called AT&T with Dell and Dell told AT&T that they do NOT have the unlock codes.
SO .. what do you all make of that. I am clueless about unlock codes etc. TMobile told me this morning that I needed to get the unlock code from AT&T or Dell.

I'm pretty sure that Dell have already said they wont be releasing unlock codes until next year. It's pretty standard procedure really.
Your only option is to use a rebel sim.

shEEEsh said:
Spent 2 hours at the AT&T store. My friend talked to a half dozen tech people at AT&T .. They looked up the IMEI number and said they would give him the unlock code but the IMEI number is NOT in their computer. NO RECORD OF THE IMEI NUMBER .. They said, "you have to get the unlock from Dell." He conference called AT&T with Dell and Dell told AT&T that they do NOT have the unlock codes.
SO .. what do you all make of that. I am clueless about unlock codes etc. TMobile told me this morning that I needed to get the unlock code from AT&T or Dell.
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Click to collapse
Sadly that is due the missing link between AT&T and Dell on this phone. Just for an example, call AT&T tech support and ask them anything about the streak and the first thing you hear is "what is that?" or "No sir, there is no such a phone"!

This is what was told to me:
Well I couldn't post it because I'm a new member, But I just finished a chat with a Dell rep at the site and he said that it was for purchase unlocked now. So Thursday when I buy one for my wife to be used on T-Mo I guess we'll find out. I will post the results when we get it.

I really hope its true, but a Dell CS rep is not an official source folks. Although, i am starting to see folks on ebay selling unlocked US Streaks. Maybe this is a good omen

hey guys this phone was just released and most likely no one has any knowledge abt it except those of us who have been drooling for it i know i am drooling waiting for mine to arrive. im sure at&t will have the unlock codes just cause in the
US it appears the service provider is the one that get the unlock codes based of past experience with getting devices unlocked

I had the Sony Vaio UX390N and it was locked to AT&T. Sony was the one that gave me the unlock .. otherwise it makes sense that AT&T would have the codes.
I wish they did because .. you ever try talking to any of those people at Dell? I swear they are watching a movie or checking their email or chatting with friends while talking to you because they seem to not hear one word you say. That or they are just stupid.

*Omnipresent* said:
I really hope its true, but a Dell CS rep is not an official source folks. Although, i am starting to see folks on ebay selling unlocked US Streaks. Maybe this is a good omen
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Last night when I was 'chatting' with a Sony rep... not a Tweet. The guy said YES, the unlocked version comes out sometime this week. I said "How do you know this and he said, "because just a bit ago they called us into a meeting and told us so." Actually I have the who chat .. just a sec ..
08/15/2010 09:09:46PM Agent (E&A_Rodel_Corpuz): "I see, yes the unlocked version is due to be released this week so is that the reason why we are returning the streak? To get an unlocked version?"
08/15/2010 09:17:48PM me: "Tell me this .. How is it that YOU KNOW that the unlocked phone comes out tomorrow but anyone on the phone doesn't know."
08/15/2010 09:18:26PM Agent (E&A_Rodel_Corpuz): "We were briefed with the information a few minutes ago."

Not unlocked
I just did another chat session with a dell rep and this time it was a woman. She said that it is NOT unlocked for use on other carriers and she did not have any information on when it would be unlocked for use on other carriers.
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Exit
08:15:58 System
You are now being connected to an agent. Thank you for using Dell Chat
08:15:58 System
Connected with E&A_Myra_B
08:16:08 E&A_Myra_B
Welcome to Dell Electronics and Accessories Sales Chat! I hope you are doing well and thank you for waiting. My name is Myra and I will be your Sales Agent today. Dell now offers Payment via Chat for a secure, fast, and more convenient way to order. Feel free to provide your phone number so that I can contact you if we get disconnected. How can I help you today?
08:16:08 E&A_Myra_B
Hi.. How are you?
08:16:36 Michael L Chapman
Fine. I have a question about the Dell Streak.
08:16:48 E&A_Myra_B
sure..
08:17:18 Michael L Chapman
Is the Dell Streak for sale yet unlocked to be used on another carrier, say T-Mobile?
08:17:38 E&A_Myra_B
I will be glad to assist you
08:17:58 E&A_Myra_B
The Dell Streak available now is a locked version, it is locked with AT&T for 2 years
08:18:41 Michael L Chapman
So the full price of 549.00 is still only for at&t?
08:19:10 Michael L Chapman
Do you know when it will be available unlocked for use on other carriers?
08:19:38 E&A_Myra_B
Yes, Michael and as soon as you activate the phone with AT&T you will be refunded with $250
08:20:08 E&A_Myra_B
we cannot assure you yet as to when is the unlocked version be released
08:20:34 Michael L Chapman
Ok. Thank you for the information. End chat.

I told them if I wanted to use AT&T I would have bought an iPad instead of this Streak ..

UNLOCKED STREAK LINK
ALSO: If you were to order from this link above you will never see ANYTHING about it being "locked to AT&T." In my chat last night I asked the tech if he would go look at my link ...
CHAT:
08/15/2010 09:18:55PM diane: "If I give you a link .. can you look at it from where you are ??"
08/15/2010 09:19:04PM diane: "it is a dell link."
08/15/2010 09:19:16PM Agent (E&A_Rodel_Corpuz): "Let me try..go ahead.."
08/15/2010 09:19:33PM diane: "http://www.dell.com/content/products/productdetails.aspx/mobile-streak?c=us&cs=****&l=en&s=eep"
08/15/2010 09:19:47PM diane: "That is where I ordered my phone from ..."
08/15/2010 09:20:53PM Agent (E&A_Rodel_Corpuz): "Yes that is an unlocked Streak."

lol u guys , goin postal on the poor dell chatters n ****

Yes but if you look at the bottom of the page it shows this:
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I believe the key here is the last part " For use on AT&T network only". I don't believe they are unlocked at least yet for other carriers.

OMG .. If you ever talked to any of them you know what I mean. If you put in Google Dell support you wouldn't believe how people beat them up. I am being NICE by just saying "stupid."

Well unfortunately I think it comes down to Dell not having a clue at this point. Too many of them saying too many different things. I'm certainly not going to buy one for my wife for use on T-MO until it says "for use on other carriers" on the order page.

hangdogdaddy38 said:
Yes but if you look at the bottom of the page it shows this:
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I believe the key here is the last part " For use on AT&T network only". I don't believe they are unlocked at least yet for other carriers.
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That is what it says on the order link that came in the email .. but NOT on the link I gave you ... THIS ONE.
I just looked at the page again.. I can't find what you are saying .. This page says: $549.99 As low as $299.99 with 2-year AT&T contract activation == Nothing about ONLY AT&T ... Also .. In that link is the number 6099 .. Was that a firmware number?
Because FIRST there was THIS LINK .. It was working then .. Still is sort of ..
There are 2 links on the above page.. one below that says Please visit www.dell.com/streak tomorrow to purchase your Dell Streak. and if you click in the red box where it says "sign up below" you will see it takes you to a different page .. it takes you to the FIRST PAGE they had up.. where it said nothing about AT&T only.

Yes I clicked on both of those links and it still takes you to the page I am referring to.
http://www.dell.com/content/products/productdetails.aspx/mobile-streak?c=us&l=en&s=dhs&ref=hbn
And it clearly says:
$549.99
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I think the page you are referring to has expired.

[Q] Lf someone to get me a US Windows phone 7 key

Hello
I'm trying to find someone to get me a windows phone 7 key as I'm living in Denmark and can't get one my self
Thanks in advance

--__-- said:
Hello
I'm trying to find someone to get me a windows phone 7 key as I'm living in Denmark and can't get one my self
Thanks in advance
Click to expand...
Click to collapse
stop being a lazy bum.
Get skype call the US microsoft hotline (for free WHAT YOU SAY FOR FREE 1111!!!!!ONEONE) say you bought yourself a HD7 from the states and your country cant activate it for you.

hehe thanks didnt know you could do it with skype

How can you call them for free with Skype? It costs money to call any phone, atleast in this country.

Stoferr said:
How can you call them for free with Skype? It costs money to call any phone, atleast in this country.
Click to expand...
Click to collapse
The microsoft is a Toll-Free number = no charge

Stoferr said:
How can you call them for free with Skype? It costs money to call any phone, atleast in this country.
Click to expand...
Click to collapse
I'm from denmark myself and i just choose USA and called their toll fee number and i'm now activated

US. Line
i rang up the us line from england
said i brought an hd7 for my younger brother and he said it was asking for a activation number ( said i was in the us and he was in england )
they asked for my name number and email so i gave them it
i gave them my english number no questions asked
they put me on hold and then gave me a code
easy as that .
i used google calling app and it was free.

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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Click to collapse
I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
Click to expand...
Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
Click to expand...
Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
Click to expand...
Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
Click to expand...
Click to collapse
Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !

Should I give my IMEI to the Microsoft Support?

Today I requested an activation code for my HD2 at the MS Live tech support chat from the US.
The support was really nice and gave me the code in advance in order that if my Phone is full charged again (I said it died on me)
I'll hand them out my IMEI.
My question is should I do that or should I use an IMEI Generator? Or maybe should I better do nothing?
He had also asked for my carrier I answered with O2 Telefonica Germany and the Model I told him I have an HTC HD7.
Thanks in Advance and yes the code is already working, I'm just such an honest person that I really do what I'm saying

dont worry... is no mater did you give real or fake IMEI.... i have my activation code since year and half and give my real name and phone number and dont have any problems... also thousand other people not reported any problem...

Tipp:Generator workds great!