Database Users

How to unlock the blackstone?

Hello anyone knows how to unlock the Blackstone?
many thanks

HTC Touch HD
Me too, how to unlock the HTC Touch HD locked to Oange?
TA

there this thread:
http://forum.xda-developers.com/showthread.php?t=430048

HTC Touch HD
XeonSX said:
there this thread:
http://forum.xda-developers.com/showthread.php?t=430048
Click to expand...
Click to collapse
I meant a cheap unlocking!

IF you mean free then I dont know but theres a link to 22$ unlocking service, not too much.

zmalach said:
I meant a cheap unlocking!
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Click to collapse
thats the cheapest so far ... unless you ask your carrier for the sim unlock code. I know in US your carrier has to give it to you after 3 months of service don't know about UK regulations.

thesire said:
thats the cheapest so far ... unless you ask your carrier for the sim unlock code. I know in US your carrier has to give it to you after 3 months of service don't know about UK regulations.
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Click to collapse
Only here they are alllowed to charge you for it, 20 pounds for orange unlock code but thats not even posssible as the phone is only a month old in the UK I think

XeonSX said:
Only here they are alllowed to charge you for it, 20 pounds for orange unlock code but thats not even posssible as the phone is only a month old in the UK I think
Click to expand...
Click to collapse
aah that sucks ... sorry .. That was a suggestion for op as he didn't want to pay the 50 (wait it out another 2 months ).

UK providers
UK phone providers Orange - will ask for the full value of the contract to unlock it - ie if you have 12 months left at £30 then £360 for the code + unlock fee £20 quidish.
Not sure about T-Mo - but i believe at the end of the contract they will give it for free, but dont say your going to another network, as they'll charge you for the privilidge.
Been there done that... htccode.com appear to be the cheapest at present at £15.
Reviews of service appear to be very positive!

crystal_clear said:
UK phone providers Orange - will ask for the full value of the contract to unlock it - ie if you have 12 months left at £30 then £360 for the code + unlock fee £20 quidish.
Not sure about T-Mo - but i believe at the end of the contract they will give it for free, but dont say your going to another network, as they'll charge you for the privilidge.
Been there done that... htccode.com appear to be the cheapest at present at £15.
Reviews of service appear to be very positive!
Click to expand...
Click to collapse
Found this Forum whilst looking for quick way to unlock HTC Touch HD - follwed this recommendation and it's unlocked From sending Paypal payment to getting code took about 5 mins - made contact via MSN and they are really good - if anyone is going to do this, saves asking them the same question as I did - when you enter the unlock code it'll say it's accepted but will then say it's locked again - enter the code once more - that'll do it

hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.

HT
devioust said:
hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.
Click to expand...
Click to collapse
I have the owner of HTC Code on my MSN Messenger contacts - I will quiz him about this and then get back to you mate... hang on. I intended to use HTCCODE as well upon delivery of my handset.

HTC Code
devioust said:
hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.
Click to expand...
Click to collapse
I have the owner of HTC Code on my MSN Messenger contacts - I will quiz him about this and then get back to you mate... hang on. I intended to use HTCCODE as well upon delivery of my handset.

What's funny, I bought my HD at Bouygues Telecom in Paris. They claimed it's locked to them. Once I came to the hotel and inserted my SIM card - it worked with no problems. They lied! Actually, I think the same thing was at Fnac. They had two versions of the phone - locked to one of French providers for EUR 589 and unlocked for EUR 699. I guess it was the same phone. I bought my one for 549, flashed to WWE and it works like a charm!

its illegal
In france, its against the law to sell phones that are locked

crystal_clear said:
In france, its against the law to sell phones that are locked
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Click to collapse
huh????? I get plenty of phones LOCKED to french networks from visitors here in Canada! what r u talking about?

HTC HD2 on o2 - locked!

o2 have supplied me the handset locked to the network even though I purchased it out of contract outright.
I know there is no hardspl out there yet but anyone unlocked their HD2 yet?
o2 need to fill out a form and send it to HTC which could take 28 days

http://www.google.com/search?hl=el&source=hp&q=hd2+unlock&btnG=Αναζήτηση+Google&lr=&aq=&oq=

panart said:
http://www.google.com/search?hl=el&source=hp&q=hd2+unlock&btnG=Αναζήτηση+Google&lr=&aq=&oq=
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Click to collapse
yes yes anyone can google but half of these sites are dodgy. Why do you think I posted here.

i ordered an unlock code from the web said 5 to 30 mins, that was 5 hours ago !! im still waiting........ i will let you know if and when it comes through.
first handset i think o2 have locked.
is there no such thing as an imei unlock code generator ?? how do all these websites do it ??
if anyone can unlock my HD2 quicker i will pay for it !

Second in the google results is leo.unlock-now.com
I purchased the unlock code for my Touch HD (was locked on Orange) from blackstone.unlock-now.com

glewis101 said:
i ordered an unlock code from the web said 5 to 30 mins, that was 5 hours ago !! im still waiting........ i will let you know if and when it comes through.
first handset i think o2 have locked.
is there no such thing as an imei unlock code generator ?? how do all these websites do it ??
if anyone can unlock my HD2 quicker i will pay for it !
Click to expand...
Click to collapse
Did you ask o2 for it?
also can you name and shame the company you have just paid money to (and amount paid)

Koolvin said:
Did you ask o2 for it?
also can you name and shame the company you have just paid money to (and amount paid)
Click to expand...
Click to collapse
Yes i did ask O2 for it they said it would be upto 28 days... and would cost me 15.00 pounds.
i paid 17.99 on MOBILEUNLOCKED.COM for a 5-30 mins service which i thought was worth the extra few pounds.
digging around a bit there are a few websites this guy runs (the contact info in it is the same) and the e-mails come from mobileunlocked.com

If they clearly sold you a phone without simlock, they must provide a device without simlock, it is as simple as that. If they are not willing to change it fast, I would give it back and get it somewhere else.
If they are customer friendly, they usually do have ways and solutions. A Samsung phone I had was unlocked in a service center within 10 minutes, my Xperia took the same way. I actually never "buy" phones through contractual down payments...

will let you guys know how I get on with leo.unlock-now.com

glewis101 said:
i ordered an unlock code from the web said 5 to 30 mins, that was 5 hours ago !! im still waiting........ i will let you know if and when it comes through.
first handset i think o2 have locked.
is there no such thing as an imei unlock code generator ?? how do all these websites do it ??
if anyone can unlock my HD2 quicker i will pay for it !
Click to expand...
Click to collapse
Nope, the early XDAs were locked.

Pagnell said:
Nope, the early XDAs were locked.
Click to expand...
Click to collapse
may well be right ! can't remember that far back !
What get gets me is that people quote a few minutes to unlock but then they do not getting back to you.
If i had an e-mail saying sorry it will be 24 - 48 hours then, at least i would know. (sorry to moan !)

i've used leo.unlock-now.com as well, but put in the HD2 first rather than the HD2 T8585 (Which is the O2 one). Haven't heard back yet, but have sent an email to state what I did wrong. I'll let you know too!

bydandie said:
i've used leo.unlock-now.com as well, but put in the HD2 first rather than the HD2 T8585 (Which is the O2 one). Haven't heard back yet, but have sent an email to state what I did wrong. I'll let you know too!
Click to expand...
Click to collapse
mine is a T8585 as I have an o2 one.
also - can anyone with an o2 one find the screen allignment option? looks like o2 have basterdised the os a bit too much.

It's under settings>advanced>display but pointless as you don't have a stylus.

I do not have an advanced top level menu under settings!?

bydandie said:
It's under settings>advanced>display but pointless as you don't have a stylus.
Click to expand...
Click to collapse
Thumbs?
Koolvin said:
I do not have an advanced top level menu under settings!?
Click to expand...
Click to collapse
Scroll to settings on the thumb bar, hit menu>all settings>System folder>Screen>

thank you - needed to hit All settings.

Anyone heard from their respective websites yet? I really doubt that a website will be able to unlock it over the insternet in "a few hours" when a phone provider has to send the information off to htc to get it done.
I have had bad experiences in the past trying to unlock sonys and nokias (not mine) and wouldnt use one again. Im sure there are very reliable sites out there but the ones I used which I researched before using just took my money then kept it for 2 days before saying that my phone couldnt be unlocked.
Freaky LOL

im thinking of buying htc hd2 from o2 for 400£ should it come unlock or unbranded?

Martyn Day said:
im thinking of buying htc hd2 from o2 for 400£ should it come unlock or unbranded?
Click to expand...
Click to collapse
You will have to ask them.

Has anyone used htccode.com to unlock a U.S. Tmobile HD2?

I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.

Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.

Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'

I am waiting for any good news from either of you...I want to use att sim

Is it possible to use the phone in india after we get the unlock code from HTC.

ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
Click to expand...
Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.

Let's hope htccode.com can figure this out...

can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days

huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
Click to expand...
Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.

Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Click to expand...
Click to collapse
I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!

BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..

bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
Click to expand...
Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?

If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.

T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.

if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email

a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?

How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.

j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
Click to expand...
Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.

unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.

I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.

6 months later, O2 still haven't provided me with an unlock code.

Hi. I first filled in the online unlatching request form at the end of january. It has been resubmitted three or four times since by o2 themselves, along with at least a dozen calls from me to them, escallation to various managers and departments, and 160 days later, , ,still no unlock code.
I know o2 outsource their unlock code generation (probably to htcunlock.com or some such) and that such pay companies have had trouble in teh past generating codes for some IMEI numbers.
If this is the case, do i have any recourse to get a replacement handset, with an IMEI that can be unlocked? (i doubt it, but gotta ask, , pretty sure the UK has no 'you must provide an unlock code' laws.)
Failing that, anyone know any good phone numbers to contact/harras people that can actually get stuff done at O2?
cheers
Sam

I haven't lived in England for quite some time but the two magic words ("trading standards") always used to get things moving from what I can remember...

Cant say the same for me, i asked O2 for an unlock code on 18th March and one did not arrive inside the 30 days turnaround time they mention. I mailed them on the 23rd April about the lack of code and they told me my IMEI number provided was wrong and id need to provide another, i did and one day layer i had a mail with the proper code.
Check the IMEI provided with them, im sure you already have but for some reason it took me 2 times for them to recognise it even when i know i sent the same IMEI the first time.
EDIT :- forgot to add. yeah its not law for them to provide an unlock code. Had the same issue as you with my iphone, never did recieve one, good job the hackers sorted me out

yea i suspect the issue is with the imei number, , , specifically the fact that it is two digits too long, , , i'm guessing the donkey @ the desk isn't removing the last two digits before running the lookup.

Indeed, and i quoted that to them on the second mail i sent, a day later it was resolved ..

huh, just called them to confirm the imei they are trying to use doesn't have the extra 2 digits, to be told their system is only seeing 15 digits anyway, and the tech basically told me i must be doing something wrong, and that IMEI numbers are only 15 digits, so i can't possibly have an extra two digits at the end.
I'm thinking microwave and replacement is looking like the best option.

I think id take a pic of the hd2 showing the 17 digit number and mail it to them and ask for another donkey to be assigned to the case as he obviously does not have a clue. Confirm to him how hard it is to do something wrong while typing *#06# to get the IMEI ...

samsamuel said:
Failing that, anyone know any good phone numbers to contact/harras people that can actually get stuff done at O2?
cheers
Sam
Click to expand...
Click to collapse
I didn't think you could get good things done via, O2, I was on contract with them for 10 years and they wouldn't give me the hd2 for free so i left, there CS are useless.

Demon_man said:
I didn't think you could get good things done via, O2, I was on contract with them for 10 years and they wouldn't give me the hd2 for free so i left, there CS are useless.
Click to expand...
Click to collapse
Been with them for about 5 years, get all my phones free, even got a £15 credited when they blocked me after my bank screwed up my direct debit.
Even get 15 month contracts instead of 18.
Pretty sure my HD was already unlocked, I was able to use it on Orange.
Haven't checked my HD2 though.

finally, after 5months and two weeks my unlock code finally arrived,,, great 28 day service there, o2, much respect!

samsamuel said:
finally, after 5months and two weeks my unlock code finally arrived,,, great 28 day service there, o2, much respect!
Click to expand...
Click to collapse
holy cow at least you got it lol,

Demon_man said:
holy cow at least you got it lol,
Click to expand...
Click to collapse
hehe, yea, eventually. Good job i dont actually need to unlock it, it was just a matter of principle. (well, that and i can now use the gf's sim card in an emergency, heh)

samsamuel said:
hehe, yea, eventually. Good job i dont actually need to unlock it, it was just a matter of principle. (well, that and i can now use the gf's sim card in an emergency, heh)
Click to expand...
Click to collapse
ace so all the moaning to them you dont even need it even better lol, my hd2 from Virgin was already unlocked even though they swear blind its locked lol, MUPPETS

Demon_man said:
ace so all the moaning to them you dont even need it even better lol, my hd2 from Virgin was already unlocked even though they swear blind its locked lol, MUPPETS
Click to expand...
Click to collapse
heh, yea o2 told me they were shipping unlocked phones. I had to explain to them how they started shipping wwe phones in febuary, but before that they were rom locked, and that both types were sim locked.. . . she didnt understand, so we agreed to disagree.

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
Click to expand...
Click to collapse
I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
Click to expand...
Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
Click to expand...
Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !